Creality Hi User Manual

Creality Hi 3D Printer

Version: V1.0_EN

To Our Dear Users

Thank you for choosing Creality. Please read this User Manual carefully before starting and follow the instructions provided.

Creality is committed to providing high-quality services. If you encounter any issues or have questions, please use the contact information at the end of this manual. To improve your user experience, you can find more about our devices via the following methods:

Visit our official website: www.creality.com for information on software, hardware, contact details, device instructions, warranty, and more.

Firmware Upgrade

Upgrade firmware directly through the device screen.
Upgrade firmware via the Creality Cloud OTA.
Visit the official website www.creality.com, navigate to "Support → Download Center", select the corresponding model to download the required firmware. Alternatively, go to "Creality Cloud → Downloads → Firmware". Once installation is complete, you can use it.

Product Operation and After-Sales Service Information

Log in to the Creality Official Wiki (https://wiki.creality.com) for detailed after-sales service tutorials.
Contact our after-sales service center at +86 755 3396 5666, or send an email to cs@creality.com.

Creality Wiki QR Code: [QR Code for Creality Wiki]

NOTES

Do not use the printer in any way other than described herein to avoid personal injury or property damage.
Do not place the printer near any heat source or flammable or explosive objects. We suggest placing it in a well-ventilated, cool, and dustless environment.
Do not expose the printer to violent vibration or any unstable environment, as this may cause poor print quality.
Use recommended filaments to avoid clogging the extrusion head and damaging the machine.
Do not use the power cable of other products during installation. Always use a grounded three-prong power outlet that accompanies the printer.
Do not touch the nozzle and the heated bed during operation to avoid burns or personal injury.
Do not wear gloves or wraps while operating the machine to prevent entrapment of movable parts that could cause crushing and cutting injuries to bodily parts.
Use the provided tools to clean filament from the extruder by taking advantage of the residual temperature after printing. Do not touch the extruder directly when cleaning, as it may cause burns.
Clean the printer frequently. Clean the printer body with a dry cloth regularly after powering off the printer, wiping away dust, bonded print filament, and foreign objects on the guide rails.
Children under 10 years old should not use the printer without supervision, as it may cause personal injury.
Users must comply with the laws and regulations of the countries and regions where the equipment is located and used, abide by professional ethics, pay attention to safety obligations, and strictly prohibit the use of our products or equipment for any illegal purposes. Creality will not be responsible for any violator's legal liability under any circumstance.
Tip: Do not plug in or unplug wires on a charged basis.

1. About the Printer
2. Parts List
3. Assembly Procedure
3.1 Install Gantry Frame Assembly
3.2 Gantry Frame Motor Wiring
3.3 Install Spool Holder Assembly and Rotate Screen
3.4 Equipment Wiring
4. About the Power-on Guide and User Interface
4.1 Power-on guide
4.2 Overview of Equipment Interface
5. First Print
5.1 Filament Loading
5.2 LAN Printing
5.3 Creality Cloud printing
5.4 USB flash disk Printing
6. Functional Specification
6.1 RFID Filament Recognition
6.2 Auto Retraction
7. Equipment Maintenance
7.1 Platform plate removal and maintenance
7.2 Optic Axis Maintenance
7.3 X-axis Belt Tension Adjustment
8. Specifications

1. About the Printer

Diagram showing the Creality Hi 3D Printer with labeled components:

Spool holder assembly: Located at the top of the gantry.
Extruder assembly: The part that melts and deposits filament.
Part rejection unit: A component associated with the extruder.
Printing platform: The surface where the print is built.
Camera: Positioned near the extruder assembly.
USB interface: For connecting external storage or devices.
485 interface: A communication interface.
Touch screen: The user interface display.
Power outlet: Where the power cable connects.
X-axis endstop switch: Detects the limit of movement along the X-axis.
X-axis components: Parts related to the X-axis movement.
RFID area: For reading RFID tags, likely on filament.
Power switch: To turn the printer on/off.

2. Parts List

Main Components

1. Base component: The main body of the printer.
2. Gantry frame: The structure supporting the extruder.
3. Spool barrel: Holds the filament spool.
4. Spool holder: Attaches to the printer to hold the spool barrel.
5. Anti-tangle spool holder: A specialized spool holder.
6. Teflon tube: A tube for guiding filament.
7. Z-axis motor cover ×2: Covers for the Z-axis motors.
8. Power cable: Cable for connecting to power.

Accessory Kit

1. M4*8 Hexagon socket button head screws × 4
2. M3*6 Hexagon socket button head screws × 2
3. M3*5 Flat head self-tapping screw × 1
4. Hexagonal wrench
5. Socket spanner
6. Filament: A sample of printing material.
7. Cutting plier: For cutting filament.
8. Nozzle cleaner: Tool for cleaning the nozzle.
9. Quick Guide: A brief instruction manual (appears to be in Chinese and English).
10. After-sales services card: Card with service information.

Tips: The above accessories are for reference only. Please refer to the physical accessories provided.

3. Assembly Procedure

3.1 Install Gantry Frame Assembly

Push the platform plate forward to expose the side slots, then place the gantry frame into the base slots.
Align the gantry frame with the base holes and tighten with four M4*8 screws.
Use two M3*6 screws to lock against the holes on the back side of the base.

3.2 Gantry Frame Motor Wiring

Connect the left Z-axis motor wire.
Connect the right Z-axis motor wire and sensor wire.
Install the Z-axis motor covers.

Note: When installing the Z-axis motor covers, ensure the wires are pressed into the bottom of the wire channel to avoid pinching the wires by the motor covers.

3.3 Install Spool Holder Assembly and Rotate Screen

Install the spool holder and spool barrel according to the diagram.
Fix the anti-tangle spool holder onto its assembly according to the diagram, and then tighten it with a M3*5 screw.
As indicated by the label on the gantry frame marked "Recommended installation position for spool holder", attach the spool holder assembly to the top of the gantry.
Rotate the screen to the front according to the diagram. Note: The screen rotation has a certain angle limit (approximately ≤60° and ≤90°). Excessive force may cause damage.

3.4 Equipment Wiring

Clip the patch cords into the clamp.
Connect the patch cords to the X-axis motor.
Plug in the power cable.

4. About the Power-on Guide and User Interface

4.1 Power-on guide

The power-on process involves a sequence of screen displays during the self-check. [Description of screen sequence based on visual layout].

If any abnormalities occur during the self-check process, please refer to the FAQ to check for possible machine malfunctions.

Alternatively, scan the QR code for "fault reporting" to report the machine issue and seek assistance from after-sales service for problem resolution. [QR Code for Fault Reporting]