M, Aravind

Instructions for Use (IFU) (PDF)

JBL Tune 125 - Bluetooth Wireless in-Ear Headphones with 3-Button Mic/Remote and Flat Cable - Black, Small : Electronics

JBL Tune 125 - Bluetooth Wireless in-Ear Headphones with 3-Button Mic/Remote and Flat Cable - Black, Small

Tune 125 BT Black Instructions for Use (IFU) (PDF) JBL JBL JBL,Tune,125,Bluetooth,Wireless,in-Ear,Headphones,with,3-Button,Mic/Remote,and,Flat,Cable,Black,Small,B0D4F4YGGG,B08WM1FXSF

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Here are a couple of troubleshooting tips to use :

1.

Charge the headphones fully before use and use the correct adapter which came with the

headphones.

2.

While these headphones are designed to fit snugly and comfortably in customers' ears,

customers' ears do vary in size which can affect this. Included in the box are three different

silicon ear-tips customers can change out to find that perfect/customized fit. Please make

sure that they are not overlooking these when opening the box.

3.

These are true wireless headphones that use Bluetooth connectivity. Bluetooth connectivity

can be variable based on the device being used, environmental conditions, etc. This

includes computer connectivity, please refer to the attached troubleshooting guide to

ensure that the device the customer wants to use is viable for these headphones.

4.

Bluetooth should deliver up to 30 feet of wireless range but can be variable depending on

the environment and things like walls, other electronic devices, etc.

5.

Please make sure the customer has updated their device to the latest software version

including the most updated version of Bluetooth, as well as the JBL headphones app to

calibrate the best sound quality for the headphones as well as connectivity.

6.

Again, please make sure the customer has the headphone fully charged before using the

included cable. There are lights to indicate that the headphones are charging as specified in

the attached QSG.

7.

If customers have any further questions/issues, or if there is a product that is more in line

with their needs, please refer them to JBL.com where they can call (800) 336-4525 or Chat

from 9-11 am EST.

8.

We have also attached a Bluetooth Troubleshooting Guide for your reference.