Yealink W79P Ruggedized DECT Handset with base 1302025 - VoIP Supply
Yealink W70B DECT IP Phone User Guide V85.30
| Contents | ii
Contents
Before You Begin.........................................................................................7
Related Documentation....................................................................................................................... 7
Getting Started.............................................................................................7
Hardware Overview............................................................................................................................. 7 W70B Base Station Hardware................................................................................................. 8 W73H Hardware....................................................................................................................... 9 W78H Hardware..................................................................................................................... 10 W59R Hardware..................................................................................................................... 12 W56H Hardware..................................................................................................................... 13 W53H Hardware..................................................................................................................... 15 CP930W Hardware................................................................................................................. 16 CP935W Hardware................................................................................................................. 18 DD Phone Hardware.............................................................................................................. 20 W73H/W78H/W56H/W53H/W59R Power LED Indicator........................................................ 21 CP930W/CP935W Mute Touch Key LED Indicators.............................................................. 21
Menu on the W73H/W78H/W56H/W53H/W59R............................................................................... 22 Main Menu.............................................................................................................................. 22 Submenu................................................................................................................................. 24 Returning to Idle Screen........................................................................................................ 25
Screen and Icons.............................................................................................................................. 25 Idle Screen..............................................................................................................................25 Calls Screen of CP930W....................................................................................................... 28 Calls Screen of CP935W....................................................................................................... 28 W73H/W78H/W56H/W53H/W59R Line Status Screen.......................................................... 29 Icons on the Idle Screen........................................................................................................ 29 W73H/W78H/W56H/W53H/W59R Icons on the Calls Screen................................................31 W73H/W78H/W56H/W53H/W59R Icons on the Line Status Screen......................................31
Rechargeable Battery........................................................................................................................31 Viewing the Power Status.......................................................................................................31 Power Saving Mode................................................................................................................32
Entering Characters...........................................................................................................................32 Setting the Input Modes......................................................................................................... 32 Entering Data on the W73H/W78H/W56H/W53H/W59R....................................................... 33 Entering Data on the CP930W/DDPhone.............................................................................. 33 Entering Data on the CP935W.............................................................................................. 34
Handset Registration.................................................................................36
Putting the Base Station into Registration Mode.............................................................................. 36 Registering a New Handset to a Base Station................................................................................. 36 Registering a Handset to Another Base Station...............................................................................37 Possible Reasons for Registration Failure........................................................................................ 37 Selecting a Base Station to Connect................................................................................................ 38 Renaming the Base Station.............................................................................................................. 38 Deregistering a Handset................................................................................................................... 38
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Call Features.............................................................................................. 39
Changing the Default Outgoing Line.................................................................................................39 Placing Calls......................................................................................................................................39
Placing Internal Calls..............................................................................................................40 Placing External Calls............................................................................................................ 41 Placing a Call from the Call History.......................................................................................41 Placing a Call from the Directory........................................................................................... 42 Placing a Call from the Shared Directory.............................................................................. 42 Speed Dial on the W73H/W78H/W56H/W53H/W59R............................................................ 42 Speed Dial on the DD Phone................................................................................................ 43 Redial...................................................................................................................................... 44 Placing an Anonymous Call................................................................................................... 45 Calling Emergency Alarm Number.........................................................................................46 Answering Calls................................................................................................................................. 46 Assigning Incoming Lines to the Handset..............................................................................46 Answering a Call.....................................................................................................................47 Answering a Call When in a Call........................................................................................... 47 Answering a Call Automatically.............................................................................................. 47 Disabling Call Waiting....................................................................................................................... 48 Switching Among the Receiver, Handsfree and Headset Modes..................................................... 48 Silencing or Rejecting Incoming Calls.............................................................................................. 48 Silencing a Call.......................................................................................................................48 Rejecting a Call Manually.......................................................................................................48 Rejecting Anonymous Calls....................................................................................................49 Rejecting Calls with Do Not Disturb (DND)........................................................................... 49 Ending Calls...................................................................................................................................... 49 Muting/Unmuting Audio..................................................................................................................... 49 Holding and Resuming Calls.............................................................................................................50 Holding a Call......................................................................................................................... 50 Resuming a Held Call............................................................................................................ 50 Call Forward...................................................................................................................................... 50 Forwarding Incoming Calls..................................................................................................... 51 Transferring Calls...............................................................................................................................51 Performing a Blind Transfer.................................................................................................... 51 Performing a Semi-Attended/Attended Transfer..................................................................... 51 Conference Calls............................................................................................................................... 52 Local Conference....................................................................................................................52 Hybrid UC Meeting................................................................................................................. 54 Network Conference............................................................................................................... 56 Recording Using an SD Card........................................................................................................... 57 Recording a Call.....................................................................................................................58 Pausing/Resuming a Recording............................................................................................. 58 Stopping a Recording............................................................................................................. 58 Managing the Recordings.......................................................................................................58 Viewing the Available Recording Time................................................................................... 59 Multicast Paging................................................................................................................................ 60 Sending Multicast Paging....................................................................................................... 60 Receiving Multicast Paging.....................................................................................................60 Managing a Paging Call......................................................................................................... 60
Advanced Call Features............................................................................ 61
Call Park and Call Retrieve...............................................................................................................61 Parking or Retrieving a Call in the FAC Mode....................................................................... 61
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Parking or Retrieving a Call in the Transfer Mode................................................................. 62 Shared Call Appearance (SCA)........................................................................................................ 63
W73H/W78H/W56H/W53H/W59R State Indicator of Shared Line......................................... 63 Placing Calls on a Shared Line............................................................................................. 64 Answering Calls on a Shared Line.........................................................................................64 Placing a Call on Public Hold................................................................................................ 64 Placing a Call on Private Hold............................................................................................... 64 Retrieving a Held Call on a Shared Line............................................................................... 64 Barging in an Active Call on a Shared Line...........................................................................65 Pulling a Shared Call on a Shared Line................................................................................ 65 Voice Mail.......................................................................................................................................... 65 Setting the Voice Mail Code...................................................................................................65 Setting a Voice Mail Key for a Specific Line.......................................................................... 66 Leaving Voice Mails................................................................................................................66 Listening to Voice Mails..........................................................................................................66
Directory..................................................................................................... 67
Local Directory...................................................................................................................................67 Adding Contacts..................................................................................................................... 67 Viewing Contacts.................................................................................................................... 67 Editing Contacts......................................................................................................................68 Deleting Contacts................................................................................................................... 68 Searching for Contacts........................................................................................................... 69
Shared Directory................................................................................................................................69 Adding Shared Contacts.........................................................................................................69 Editing Shared Contacts.........................................................................................................69 Deleting a Shared Contact..................................................................................................... 70 Deleting All Shared Contacts................................................................................................. 70 Searching for Shared Directory Contacts...............................................................................70 Saving a Shared Contact to the Local Directory....................................................................70
Blocklist.............................................................................................................................................. 71 Adding a Blocklist Contact..................................................................................................... 71 Viewing Blocklist Contacts......................................................................................................71 Editing a Blocklist Contact......................................................................................................72 Deleting Blocklist Contacts..................................................................................................... 72
Remote Phone Book......................................................................................................................... 73 Searching for Remote Phone Book Contacts........................................................................ 73 Viewing Remote Phone Book Contacts................................................................................. 73 Saving a Remote Phone Book Contact to the Local Directory.............................................. 73 Updating Remote Phone Book...............................................................................................74
Call History.................................................................................................74
Call History Icons.............................................................................................................................. 74 Viewing History Records................................................................................................................... 75 Saving a History Record to Local Directory..................................................................................... 76 Saving a History Record to Blocklist.................................................................................................76 Deleting History Records.................................................................................................................. 76
Deleting a Call Record........................................................................................................... 76 Deleting All Call Records....................................................................................................... 77
Customizing Your Phone.......................................................................... 77
Turning Handset On.......................................................................................................................... 77 Turning Handset Off.......................................................................................................................... 78
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Changing the Base PIN.................................................................................................................... 78 Changing the Wallpaper....................................................................................................................79 Setting the Screen Saver.................................................................................................................. 79 Changing the Brightness...................................................................................................................79 Setting the Keypad Light................................................................................................................... 80 Changing the Language.................................................................................................................... 80 Time & Date...................................................................................................................................... 80
Setting the Time and Date Manually......................................................................................81 Changing the Time and Date Format.................................................................................... 81 Shortcuts............................................................................................................................................81 Supported Shortcuts...............................................................................................................81 Customizing the Shortcuts..................................................................................................... 82 Locking Your W73H/W78H/W56H/W53H/W59R............................................................................... 82 Locking Handset Keypad........................................................................................................83 Unlocking Your Handset......................................................................................................... 83 Locking Your DD Phone.................................................................................................................... 83 Setting the Phone Lock.......................................................................................................... 83 Locking Your Phone Manually................................................................................................ 84 Unlocking Your Phone............................................................................................................ 84 Changing Your Phone Unlock PIN......................................................................................... 84 Locating............................................................................................................................................. 84 Renaming the Handset..................................................................................................................... 85 Setting the Eco Mode+..................................................................................................................... 85 Setting the Eco Mode....................................................................................................................... 85 Setting the Repeater Mode............................................................................................................... 86 Customizing the Soft Keys................................................................................................................ 86 Phone Mode...................................................................................................................................... 87
Audio Settings............................................................................................87
Silent Mode........................................................................................................................................87 Switching on Silent Mode.......................................................................................................87 Switching off Silent Mode.......................................................................................................88
Adjusting the Volume.........................................................................................................................88 Setting the Ring Tone....................................................................................................................... 88
Setting the Ring Tone for the Internal Calls........................................................................... 88 Setting the Ring Tone for the External Calls..........................................................................88 Silent Charging.................................................................................................................................. 89 Setting the Advisory Tone................................................................................................................. 89 Setting the Vibrator........................................................................................................................... 90 Disabling the Noise Cancellation...................................................................................................... 90
Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth................................................................................................. 90
Activating the Bluetooth Mode.......................................................................................................... 91 Pairing and Connecting the Bluetooth-enabled Mobile Phone..........................................................91 Enabling the Phone Audio.................................................................................................................92 Enabling the Phone Media................................................................................................................92 Handling a Mobile Phone Call on the Phone................................................................................... 92 Editing Device Name of Your Phone................................................................................................ 93 Making the Phone Discoverable....................................................................................................... 93 Deleting the Paired Bluetooth Device............................................................................................... 94 Disconnecting the Bluetooth Device................................................................................................. 94 Deactivating the Bluetooth Mode...................................................................................................... 94
W59R/W78H Bluetooth.............................................................................. 95
Enabling/Disabling the Bluetooth.......................................................................................................95 Searching and Pairing with a Bluetooth Headset............................................................................. 95 Managing Paired Headsets............................................................................................................... 95 Editing Device Name of Your Handset..............................................................................................96
Using Your CP930W/CP935W with PC.................................................... 96
Connecting the PC to the Phone......................................................................................................96 Setting the Phone as PC Audio Device............................................................................................97
Setting the Phone as PC Audio Device via Softphone.......................................................... 98 Setting the Phone as PC Audio Device via PC..................................................................... 98 Placing Calls via PC......................................................................................................................... 98 Holding/Resuming the PC Audio.......................................................................................................98 Muting/Unmuting the Microphone..................................................................................................... 99
Maintaining Your Phone............................................................................99
Investigating Warnings.......................................................................................................................99 Restarting the Base Station.............................................................................................................. 99 Resetting the Base Station............................................................................................................. 100 Restarting the Handset................................................................................................................... 101 Resetting the Handset.....................................................................................................................101 Triggering the Auto Provisioning..................................................................................................... 101
Appendix................................................................................................... 102
Appendix A- Menu Structure...........................................................................................................102 Appendix B - Input Modes and Characters.................................................................................... 108
| Before You Begin | 7
Before You Begin
This guide provides information you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also, be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features are only configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or may be operated differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen.
Note: This guide mainly takes W73H as an example. Due to different LCD specifications and parameters, the graphics displayed on other handsets may be different. · Related Documentation
Related Documentation
You can view more types of documents to make the phone to perform more functions. The following types of related documents are available on each support page on Yealink support page: · Quick Start Guide, which describes how to assemble your phone and configure the basic phone
features. · Administrator Guide, which provides detailed information on how to configure phone features for the
system administrator. You can also view other user documents which provide descriptions and examples for phone settings and features on the Yealink support page.
Getting Started
Before you use your phone, take some time to get familiar with its features and user interface. The terms "the phone" and "your phone" refer to any of the IP phones. Unless specifically noted in this guide, all phone models are operated in similar ways.
· Hardware Overview · Menu on the W73H/W78H/W56H/W53H/W59R · Screen and Icons · Rechargeable Battery · Entering Characters
Hardware Overview
Understanding the phone hardware helps you easily use the phone's features. · W70B Base Station Hardware · W73H Hardware · W78H Hardware · W59R Hardware · W56H Hardware
| Getting Started | 8
· W53H Hardware · CP930W Hardware · CP935W Hardware · DD Phone Hardware · W73H/W78H/W56H/W53H/W59R Power LED Indicator · CP930W/CP935W Mute Touch Key LED Indicators
W70B Base Station Hardware
After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station glow green.
No.
Item
Description
1
Registration LED
Indicates the handset registration status or the
base station is in the paging mode.
2
Network Status LED
Indicates the network status.
3
Power LED Indicator
Indicates the power status of the base station.
4
Paging Key
· Locates a misplaced handset. · Toggles the registration mode. · Resets the base station to factory settings.
W73H Hardware
| Getting Started | 9
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging
status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
· Switches among the receiver, headset, and handsfree
modes.
· Answers an incoming call.
· Places a call in handsfree mode.
7
Navigation Keys
8
OK Key
Scroll through information or options on the screen. Confirms actions or enters the main menu.
| Getting Started | 10
No.
Item
Description
9
On-hook Key/Power Key · Press briefly to return to the previous screen.
· Long press to return to the idle screen.
· Press to turn the handset on.
· Long press on the idle screen to turn the handset off.
· Cancels actions or ends a call.
· Rejects an incoming call.
10
Off-hook Key
· Answers an incoming call. · Enters the redial calls list. · Places a call in receiver or headset mode.
11
Keypad
Provides digits, letters, and special characters.
12
TRAN Key
Transfers a call to another party.
13
Mute Key
Toggles mute feature on or off.
14
Microphone
Picks up audio.
15
Speaker
Outputs audio in handsfree mode.
16
3.5 mm Headset Jack
Connects a standard 3.5 mm headset.
W78H Hardware
| Getting Started | 11
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging
status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
· Switches among the receiver, headset, and handsfree
modes.
· Answers an incoming call.
· Places a call in handsfree mode.
7
Navigation Keys
Scroll through information or options on the screen.
8
OK Key
Confirms actions or enters the main menu.
9
On-hook Key/Power Key · Press briefly to return to the previous screen.
· Long press to return to the idle screen.
· Press to turn the handset on.
· Long press on the idle screen to turn the handset off.
· Cancels actions or ends a call.
· Rejects an incoming call.
10
Off-hook Key
· Answers an incoming call. · Enters the redial calls list. · Places a call in receiver or headset mode.
11
Keypad
Provides digits, letters, and special characters.
12
TRAN Key
Transfers a call to another party.
13
Mute Key
Toggles mute feature on or off.
14
Microphone
Picks up audio.
15
Speaker
Outputs audio in handsfree mode.
16
3.5 mm Headset Jack
Connects a standard 3.5 mm headset.
W59R Hardware
| Getting Started | 12
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
· Switches among the receiver, headset, and handsfree modes.
· Answers an incoming call.
· Places a call in handsfree mode.
7
Navigation Keys
8
OK Key
Scroll through information or options on the screen. Confirms actions or enters the main menu.
| Getting Started | 13
No.
Item
Description
9
On-hook Key/Power Key · Press briefly to return to the previous screen.
· Long press to return to the idle screen.
· Press to turn the handset on.
· Long press on the idle screen to turn the handset off.
· Cancels actions or ends a call.
· Rejects an incoming call.
10
Off-hook Key
· Answers an incoming call. · Enters the redial calls list. · Places a call in receiver or headset mode.
11
Keypad
12
TRAN Key
13
Mute Key
14
Microphone
15
Speaker
Provides digits, letters, and special characters. Transfers a call to another party. Toggles mute feature on or off. Picks up audio. Outputs audio in handsfree mode.
W56H Hardware
| Getting Started | 14
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
· Switches among the receiver, headset, and handsfree modes.
· Answers an incoming call.
· Places a call in handsfree mode.
7
Navigation Keys
Scroll through information or options on the screen.
8
OK Key
Confirms actions or enters the main menu.
9
On-hook Key/Power Key · Press briefly to return to the previous screen.
· Long press to return to the idle screen.
· Press to turn the handset on.
· Long press on the idle screen to turn the handset off.
· Cancels actions or ends a call.
· Rejects an incoming call.
10
Off-hook Key
· Answers an incoming call. · Enters the redial calls list. · Places a call in receiver or headset mode.
11
Keypad
12
TRAN Key
13
Mute Key
14
Microphone
15
Speaker
Provides digits, letters, and special characters. Transfers a call to another party. Toggles mute feature on or off. Picks up audio. Outputs audio in handsfree mode.
W53H Hardware
| Getting Started | 15
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
· Switches among the receiver, headset, and handsfree modes.
· Answers an incoming call.
· Places a call in handsfree mode.
7
Navigation Keys
8
OK Key
Scroll through information or options on the screen. Confirms actions or enters the main menu.
| Getting Started | 16
No.
Item
Description
9
On-hook Key/Power Key · Press briefly to return to the previous screen.
· Long press to return to the idle screen.
· Press to turn the handset on.
· Long press on the idle screen to turn the handset off.
· Cancels actions or ends a call.
· Rejects an incoming call.
10
Off-hook Key
· Answers an incoming call. · Enters the redial calls list. · Places a call in receiver or headset mode.
11
Keypad
12
TRAN Key
13
Mute Key
14
Microphone
15
Speaker
Provides digits, letters, and special characters. Transfers a call to another party. Toggles mute feature on or off. Picks up audio. Outputs audio in handsfree mode.
CP930W Hardware
| Getting Started | 17
No.
Item
1
Three Internal
Microphones
2
Mute Touch Key
3
Speaker
4
LCD Screen
5
Soft Keys
6
On-hook Key
7
Touch Keypad
8
Volume Key(+)
9
Volume Key(-)
10
Off-hook Key
11
Bluetooth Key
12
Description Provide 20-feet (6 meters) and 360-degree sound pickup.
· Toggles mute feature. · Indicates phone and call status.
Provides speakerphone audio output. Shows information about calls, messages, soft keys, time, date and other relevant data. Labeled automatically to identify their context-sensitive features. Ends a call, returns to the idle screen or turns off the phone. Provides the digits, letters, and special characters in context-sensitive applications. It is possible to open a menu option directly by tapping the number button that corresponds to the position of the option in the menu. Increases the volume of the speaker, ringer, or media. Decreases the volume of the speaker, ringer, or media. Enters the dialing screen, places a call or answers a call. Enters the Bluetooth setting screen. Confirms actions or answers incoming calls.
| Getting Started | 18
No.
Item
13
14
15
Security Slot
16
Micro USB Port
17
Micro SD Slot
CP935W Hardware
Description
Scrolls through the displayed information upwards.
· Scrolls through the displayed information downwards. · Views the Directory list when the phone is idle.
Allows you to connect a universal security cable to your phone so you can lock down your phone. The phone will not be removed after locked. Allows you to connect a PC and turn your phone into an external speaker and microphone for your PC. Allows you to connect an SD card to record calls and play recordings on the phone.
| Getting Started | 19
No.
Item
1
Mute Key
Description
· Toggles mute feature. · Indicates phone and call status.
2
Speaker
Provides speakerphone audio output.
3
LCD Screen
Shows information about calls, messages, Bluetooth, time, date and other relevant data.
4
Volume Key(+)
Increases the volume of the speaker, ringer, or media.
5
Volume Key(-)
Decreases the volume of the speaker, ringer, or media.
6
Home Button
Long press to power on/off or return to the home page with onetouch.
7
Six Internal
Microphones
Provide 20-feet (6 meters) and 360-degree sound pickup.
8
Contact Charging Port Puts the port to the charging cradle to charge.
9
Security Slot
Allows you to connect a universal security cable to your phone so you can lock down your phone. The phone will not be removed after locked.
10
USB Type-C Port
Allows you to connect a PC and turn your phone into an external
speaker and microphone for your PC.
DD Phone Hardware
DD Phone:
| Getting Started | 20
NO. Item
Description
1
Phone Screen
Shows a screen with backlight that enables you to view menus and data.
2
Power LED Indicator Indicates call status, message status, and system status.
3
Line Keys
Access your phone outgoing lines and features.
4
HEADSET Key
Toggles the headset on or off.
The LED indicator glows green when the headset is activated.
MUTE Key
Toggles the microphone on or off. The LED indicator glows red when the mute feature is activated.
MESSAGE Key HOLD Key REDIAL Key FORWARD Key
Accesses your voice messages. Places an active call on hold or resume the call. Redials a previously dialed number. Forward incoming calls of the line to another party.
5
Speakerphone Key Toggles the speakerphone (hands-free) mode on or off.
The LED indicator glows green when the speakerphone is activated.
| Getting Started | 21
NO. Item
6
Volume Key
7
Keypad Keys
8
Navigation Keys
OK Key
Cancel Key
9
Hookswitch
10
Soft Keys
11
Reversible Tab
12
Speaker
Description
Adjusts the volume of the handset, headset, and speaker.
Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad keys to select the item.
· Scroll through information or options displayed on the screen. · Access History and Directory respectively.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
Connects or disconnects the phone from the phone line. The hookswitch is automatically activated when a user lifts the handset from the cradle to get a dial tone.
Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time.
Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
Provides ringer and speakerphone audio output.
W73H/W78H/W56H/W53H/W59R Power LED Indicator
LED Status Solid red Fast flashing red (300ms) Slowly flashing red (1s) Off
Description The handset is charging. The handset is ringing. The handset receives a voice mail or has a missed call.
The handset is powered off. The handset is idle. The handset is fully charged.
CP930W/CP935W Mute Touch Key LED Indicators
The Mute touch key LED indicators indicate the call and phone status.
LED Status Solid red
Description The phone is initializing. The phone is muted.
Flashing red
The phone is ringing.
LED Status Solid green
Flashing orange Off
| Getting Started | 22
Description The phone is placing a call. There is an active call on the phone. The call is placed on hold or is held (It is only applicable to the CP935W). The phone prompts low battery or is charging. The phone is powered off. The phone is idle.
Menu on the W73H/W78H/W56H/W53H/W59R
The handset provides a variety of features that are grouped into the menu. · Main Menu · Submenu · Returning to Idle Screen
Main Menu
The main menu is the top menu, which consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Directory, Settings, and History. W73H/W78H:
W56H/W53H/W59R:
| Getting Started | 23
No.
Description
1
Menu item you selected.
2
Menu icon:
/ : Status--To view the status information of base, handset, and line.
/ : Intercom--To make an internal call.
/ : Voice Mail--To set and view voice mail(s).
/ : Call Features--To access the features of Call Forward, Do Not Disturb, Call Waiting, Anon.Call Rejection, Anonymous Call and Paging.
/ : Directory--To access the directory and manage the contacts.
/ : Settings--To personalize the setting of your handset.
/ : History--To access the call history list. Note: If your system administrator has enabled 3-level access permissions for you, you can see a User Mode icon / .
3
Soft key label.
· Entering the Main Menu · Accessing the Main Menu Feature
Entering the Main Menu You can enter the main menu to view the features.
Procedure
Press the OK key when the handset is idle. The main menus are displayed on the screen as icons.
| Getting Started | 24 Accessing the Main Menu Feature After entering the main menu, you can use the navigation keys to access the desired menu. Procedure 1. Press the OK key when the handset is idle.
The main menus are displayed on the screen as icons. 2. Press the navigation keys to select a different menu icon.
The name of the associated menu appears on the top of the screen. 3. Press OK to open the selected menu.
Note: You can only access Status and Settings if the handset is not registered to a base station.
Submenu
The functions in the submenus are displayed as lists. You can open the submenu to access a function. For example, if you select the Settings menu, the submenu is displayed below: W73H/W78H:
W56H:
W53H/W59R:
| Getting Started | 25
· Accessing a Submenu Feature Accessing a Submenu Feature After entering a certain menu, you can use the navigation keys to access the desired submenu. Procedure 1. Press the up and down navigation keys to highlight the desired submenu. 2. Press OK to open the submenu. 3. Press the On-hook key or Back to return to the previous screen.
Returning to Idle Screen
Procedure Long press the On-hook key to quickly exit the menu and return to the idle screen.
Screen and Icons
The user screens and icon indicators can help you navigate and understand the important information on the phone's status. · Idle Screen · Calls Screen of CP930W · Calls Screen of CP935W · W73H/W78H/W56H/W53H/W59R Line Status Screen · Icons on the Idle Screen · W73H/W78H/W56H/W53H/W59R Icons on the Calls Screen · W73H/W78H/W56H/W53H/W59R Icons on the Line Status Screen
Idle Screen
The idle screen is made up of the signal strength, battery status, status bar, handset name, and soft keys. The time & date is displayed in the middle of the screen. On the CP930W/DD phone/CP935W, the default account also displays on the idle screen. W73H:
W78H W59R/W56H/W53H: CP930W:
| Getting Started | 26
DD Phone: CP935W:
| Getting Started | 27
· Signal Strength:
Weak to strong: (CP930W),
(W59R/W56H/W53H/W73H/W78H/CP935W), (DD phone)
No reception: (W59R/W56H/W53H/W73H/W78H), Eco mode+ is on:
(CP930W), (DD phone/CP935W)
| Getting Started | 28
· Battery Status:
Low to full:
(CP930W),
(W59R/W56H/W53H/W73H/W78H), (CP935W)
Need Charging: (W59R/W56H/W53H/W73H/W78H), (CP930W), (CP935W)
· Status Bar: Displays the feature status icons. The status icons are displayed when features are activated.
· Handset Name: Displays internal handset number and registered handset name (for example, "1" is internal handset number, indicating the handset is the Handset 1 of the base station).
· Soft Keys: The soft key labels on the screen directly above the soft keys show the functions available at that particular moment. (It is not applicable to CP935W).
Calls Screen of CP930W
All of your active and held calls are displayed on the calls screen.
Calls Screen of CP935W
All of your active and held calls are displayed on the calls screen.
| Getting Started | 29
W73H/W78H/W56H/W53H/W59R Line Status Screen
The line status screen is made up of the outgoing line and line status. When the handset is idle, you can press Line to enter the line status screen. The line status screen is displayed below:
· Outgoing Line: Display the registered line number and the corresponding line (display user name by default). The default outgoing line will be displayed in the first line of the screen.
· Line Status: Display the icon of line status. The icon indicates the corresponding feature assigned to the line.
Icons on the Idle Screen
By viewing the icons on the idle screen, you can easily get the current phone status, such as message status.
W59R/W56H/W53H/W73H/W78H:
Icons /
Description
The ringer volume is 0 and the phone is in the silent mode.
The phone has enabled the Call Forward feature.
The keypad is locked. /
Icons /
Description
The phone has new voice mails.
The phone has enabled the Do Not Disturb (DND) feature.
CP930W:
Icons
Description
Icons
The ringer volume is 0 and the phone is in the silent mode.
The phone has enabled the Call Forward feature.
The keypad is locked.
The phone is in the Speakerphone (hands-free) mode.
Description The phone has enabled the Do Not Disturb (DND) feature.
The phone has new voice mails.
The phone failed to register to a base station.
The Bluetooth-enabled mobile phone is paired and connected to the phone.
| Getting Started | 30
Icons
Description
The phone has registered to a base station successfully.
The phone has enabled the Bluetooth feature.
The phone is recording a call or a conference.
The recording is paused.
Icons
Description
The SD card is connected to the phone.
The battery is not inserted into the phone.
The phone has missed calls.
Registered handset icon (for example, "1" is internal phone number, indicating the phone is the Handset 1 of the base station)
CP935W:
Icons
Description
The ringer volume is 0 and the phone is in the silent mode.
The phone has enabled the Always Forward feature.
The phone has enabled the Busy Forward feature.
The phone has enabled the No Answer Forward feature.
The phone has registered to a base station successfully.
The phone has enabled the Bluetooth feature.
The Bluetooth-enabled mobile phone is paired and connected to the phone.
Icons
DD Phone: Icons Description
Icons
The ringer volume is 0 and the phone is in the silent mode.
The phone has enabled the Call Forward feature.
The phone is in the handset mode.
The phone is in the headset mode.
Description The phone has enabled the Do Not Disturb (DND) feature. The phone has missed calls.
The phone has enabled the Auto Answer feature. The microphone has been muted.
The phone failed to register to a base station. The phone has new voice mails.
Description The phone has enabled the Do Not Disturb (DND) feature.
The phone has new voice mails.
The phone has missed calls. The phone is locked.
The phone is in the Speakerphone (hands-free) mode.
The shared line registers successfully.
The private line registers successfully.
| Getting Started | 31
W73H/W78H/W56H/W53H/W59R Icons on the Calls Screen
By viewing the icons in the calls screen, you can easily get the current call status, such as audio output mode status.
Icons Description
(not available to W73H/ W78H)
Receiver Mode On
Icons /
Description Headset Mode On
/
Handsfree Mode On
(not available to W73H/ W78H)
Contact
Call Hold /
Call Mute /
Conference Call
W73H/W78H/W56H/W53H/W59R Icons on the Line Status Screen
Each icon in the line status screen indicates the corresponding feature assigned to the line.
Icons /
Description Call Forward
Icons /
Description Do Not Disturb (DND)
/
Anonymous call rejection is enabled
Unassigned outgoing line
/
Anonymous call is enabled
Rechargeable Battery
The CP930W/CP935W phone comes with a charged battery, but it may need recharging to full capacity depending on how long it has been in storage. CP930W: A fully-charged battery provides talk time of about 24 hours or 15 days of standby time. CP935W: A fully-charged battery provides talk time of about 20 hours or 167 hours of standby time. · Viewing the Power Status · Power Saving Mode
Viewing the Power Status
When the phone is idle, you can check the battery's remaining capacity.
Procedure Go to Menu > Status > Power Status.
| Getting Started | 32
On the CP935W, go to More > Status > Power Percent. The screen shows the remaining talk time and standby time.
Power Saving Mode
The power saving feature is used to turn off the backlight and screen to conserve energy. The CP935W enters power-saving mode after it has been idle for a certain period of time.
Note: It is only applicable to CP935W. Procedure: Go to More > Basic > Power Saving.
Parameter Office Hour Idle Timeout (Minutes)
Description
Tap to add working hours according to your needs.
· Office Hour Idle Timeout: It configures the time (in minutes) to wait in the idle state before the phone enters power-saving mode during office hours. Valid value: integer from 1 to 960.
· Off Hour Idle Timeout: It configures the time (in minutes) to wait in the idle state before phone enters power-saving mode during the non-office hours. Valid value: integer from 1 to 10.
· User Input Extension Idle Timeout: It configures the minimum time (in minutes) to wait in the idle state after using the phone before entering the power-saving mode. Valid value: integer from 1 to 30.
Entering Characters
You can enter and edit data in the corresponding field using the keypad.
· Setting the Input Modes · Entering Data on the W73H/W78H/W56H/W53H/W59R · Entering Data on the CP930W/DDPhone · Entering Data on the CP935W
Setting the Input Modes
The handset provides you with 12 input modes, and different input mode provides different characters. The default input modes are Abc, 123, ABC and abc. You can enable the input modes used frequently.
| Getting Started | 33
About this task It is not applicable to DD phones/CP935W.
Procedure 1. Go to OK > Settings > Display > Input Method.
On the CP930W, go to Menu > Settings > Basic Settings > Display > Input Method. 2. Select the desired input mode and then select Change. Related information Appendix B - Input Modes and Characters
Entering Data on the W73H/W78H/W56H/W53H/W59R
The following table describes how to enter different characters using the keypad keys:
Task
Switch among input modes.
Action
Press to switch among input modes. The current input mode is displayed at the right bottom of the phone screen.
Enter letters.
Press a key one or more times (depending on what input mode you're in) to enter the possible characters that are displayed on the keypad key.
Enter special characters. Press to enter the space character or the following special characters: _' " = / \ ^ ; : , . - + * # § % & @ ? ! ¿ ¡ ( ) { } [ ] < > ¥ $ | ~ ¤
Press :
· If it is in the uppercase (ABC), uppercase and lowercase (Abc) or lowercase (abc) input modes, it will provide space character and the following special characters: . , ? ! 0
· If it is in the numeric (123) input mode, it will only provide the digit 0. · Long press the key to enter the character +.
Delete the text.
Press / or / to position the cursor to the right of the text you want to delete, and then press Delete to delete one character at a time or long press to delete all characters.
Entering Data on the CP930W/DDPhone
The following table describes how to enter different characters using the keypad keys.
Task Switch input modes Enter alphas
Action Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input modes. Select ABC, abc, 2aB, or Abc mode.
Enter numbers Enter special characters
Select 123 mode, press the corresponding keys.
Select ABC, abc, 2aB, or Abc mode, press * key or # key one or more times to enter one of the following special characters: # key: #
| Getting Started | 34
Task
Insert space
Delete one or more characters
Action Select ABC, abc, 2aB, or Abc mode, press the 0 key.
Entering Data on the CP935W
The following table describes how to enter different characters using the onscreen keyboard. English Input Method:
No.
Item
1
26 English Letters
2
Delete Key
Description Tap to enter letters.
· Tap to delete the entered characters one by one. · Long tap to delete two or more characters.
3
Done Key
Tap to confirm the settings.
4
Two Special Characters
Tap to enter special characters.
5
Space Key
Tap to enter spaces.
6
Long tap to switch the input modes.
7
Tap to switch to the numeric&symbolic input mode.
8
Tap to switch to the uppercase input mode.
Tap to switch to the numeric&symbolic input mode as shown below:
| Getting Started | 35
No.
Item
1
Numbers
2
Special Characters
3
Delete Key
4
Done Key
5
Space Key
6
7 8
Description Tap to enter numbers. Tap to enter special characters. · Tap to delete the entered characters one by one. · Long tap to delete two or more characters. Tap to confirm the settings.
Tap to enter spaces. Long tap to switch the input modes.
Tap to switch to the lowercase input mode.
Tap to switch to the symbolic input mode.
Tap to switch to the symbolic input mode as shown below:
No.
Item
1
Special Characters
2
Delete Key
3
Done Key
4
Space Key
Description Tap to enter special characters.
· Tap to delete the entered characters one by one. · Long tap to delete two or more characters.
Tap to confirm the settings. Tap to enter spaces.
No.
Item
5
6 7
| Handset Registration | 36
Description Long tap to switch the input modes. Tap to switch to the lowercase input mode. Tap to switch to the numeric&symbolic input mode.
Handset Registration
You need to register your handset to a base station, if you want to use the basic functions of the DECT phone. You can register a handset to 4 different base stations at most. You can select the desired base to use.
Note: Up to 10 handsets can be registered to one base station. · Putting the Base Station into Registration Mode · Registering a New Handset to a Base Station · Registering a Handset to Another Base Station · Possible Reasons for Registration Failure · Selecting a Base Station to Connect · Renaming the Base Station · Deregistering a Handset
Putting the Base Station into Registration Mode
Before registering the handset, you have to put the base station into registration mode.
Procedure
Long press on the base station till the registration LED flashes. The base station is now in registration mode.
Note: If the base station does not identify a DECT phone within 90 seconds, the registration mode will switch off automatically.
Registering a New Handset to a Base Station
With one touch, you can quickly register your new handset to a base station.
Before you begin Make sure the base station is in the registration mode, and the phone prompts "Unregistered!".
Procedure Press the Reg soft key to register the handset. The handset is searching for a base station in registration mode.
| Handset Registration | 37
After the handset is registered successfully, the phone prompts "Handset Subscribed" and "Base NO. (The last 4 characters of the connected Base's MAC address)". After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.
Tip: You can also press OK > Register Handset and then select the desired base to register the handset. You need to enter the base PIN (default: 0000) after a base is found. On the CP935W, press More > Basic > Registration. Related tasks Putting the Base Station into Registration Mode
Registering a Handset to Another Base Station
You can register the handset to another base station if you want to discard the current registration.
Before you begin Make sure the base station is in the registration mode.
Procedure 1. Go to OK > Settings > Registration > Register Handset.
On the CP930W, go to Menu > Settings > Registration > Register Handset. On the CP935W, go to More > Basic > Registration > Register. On the DDPhone, go to Menu > Basic Settings > Registration > Register Handset. 2. Select the desired base and then press OK. The handset begins searching for the base station which is in registration mode. 3. Press OK after a base is found. 4. Enter the base PIN (default: 0000), and then press Done to complete the registration. After registration, the phone prompts "Handset Subscribed" and "Base NO. (the last 4 characters of the connected Base's MAC address)". After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen. Related tasks Putting the Base Station into Registration Mode
Possible Reasons for Registration Failure
Some scenarios may cause registration failure. · Incorrect base PIN (check with your system administrator). · Base station is out of range. · Base station is not in registration mode.
Note: If registration was not successful, the handset screen will prompt you that the registration is failed.
| Handset Registration | 38
Selecting a Base Station to Connect
You can connect the handset to a desired base station manually, or allow the handset to connect the registered base station with the greatest signal strength automatically.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > Registration > Select Base.
The phone screen displays all base stations that the handset is registered to and the BestBase option. The radio box of the currently used base station with the last 4 characters of MAC address is marked. 2. Select the desired base station or BestBase, and then press Select. The handset begins to search for a base station. After a successful connection, the phone prompts you the selection is successful.
Renaming the Base Station
You can rename the registered base station to make it easy to discern.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > Registration > Select Base. 2. Select a desired base station (expect Bestbase option), and then press Rename. 3. Enter the desired name in the Rename field. 4. Confirm the action.
Deregistering a Handset
You may need to de-register your own handset if you want to replace a base station.
Procedure 1. Go to OK > Settings > Registration > De-reg. Handset.
On the CP930W, go to Menu > Settings > Registration > De-reg. Handset. On the DDPhone, go to Menu > Basic Settings > Registration > Delete Register Handset. On the CP935W, go to More > Basic > Registration > Delete. 2. Enter the base PIN (default: 0000), and then press Done or OK. The handset screen displays the handsets names that are registered to the same base station. The name of the handset itself is highlighted and followed by a left arrow. 3. Select the desired handset, and then press OK. The handset screen prompts you whether to de-register the handset. 4. Confirm the action.
| Call Features | 39
Call Features
You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features. · Changing the Default Outgoing Line · Placing Calls · Answering Calls · Disabling Call Waiting · Switching Among the Receiver, Handsfree and Headset Modes · Silencing or Rejecting Incoming Calls · Ending Calls · Muting/Unmuting Audio · Holding and Resuming Calls · Call Forward · Transferring Calls · Conference Calls · Recording Using an SD Card · Multicast Paging
Changing the Default Outgoing Line
Only the outgoing line(s) assigned by your system administrator can be used to place calls. When multiple outgoing lines are assigned to the handset, the first one will be the default outgoing line. You can change the default outgoing line of the handset.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > Telephony > Default Line.
The phone displays all the assigned outgoing lines. The default outgoing line is highlighted and followed by a left arrow. 2. Highlight the desired line, and then press OK. The default outgoing line is changed successfully.
Placing Calls
After the handset is registered to the base station successfully, you can use your handset to place an internal or external call. The handset can keep 2 (for CP930W/CP935W is 4) calls at one time at almost, one (associated with the audio) active and the other one on hold. · Placing Internal Calls · Placing External Calls · Placing a Call from the Call History · Placing a Call from the Directory
| Call Features | 40
· Placing a Call from the Shared Directory · Speed Dial on the W73H/W78H/W56H/W53H/W59R · Speed Dial on the DD Phone · Redial · Placing an Anonymous Call · Calling Emergency Alarm Number
Placing Internal Calls
Intercom is a useful feature in the office to quickly contact with the operator or the secretary. Internal intercom calls are made between handsets registered to the same base station.
· Setting Auto Intercom · Placing an Internal Call · Placing an Internal Call During an External Call
Setting Auto Intercom You can set the auto intercom type to make your handset more personalize.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
The following types of auto intercom feature are available:
· On (Beep On): The handset answers an internal intercom call automatically and plays a warning tone. · On (Beep Off): The handset answers an internal intercom call automatically without a warning tone. · Off: Auto intercom feature is off. You need to answer an internal intercom call manually.
Procedure 1. Go to OK > Settings > Telephony > Auto Intercom. 2. Select the desired option, and then press Change.
Placing an Internal Call You can place an internal call to a desired handset or all handsets.
Procedure 1. Go to OK > Intercom.
On the CP930W/DDPhone, go to Menu > Intercom. On the CP935W, go to More > Intercom. 2. Select the desired handset or All Handsets. 3. Select OK or Off-hook key.
On the CP935W, tap the desired handset or All Handsets or tap an internal call.
after the desired handset to place
If you select All Handsets, all other subscribed handsets will ring simultaneously.
Placing an Internal Call During an External Call During an external call, you can place a call to an internal line.
| Call Features | 41
Procedure 1. Select Options > Intercom.
On the CP930W/CP935W, go to Hold > New Call > Intercom. On the DDPhone, go to Conference > Intercom. 2. Select the desired handset, and then press OK key or Send. On the CP935W, tap the desired handset directly to place an internal call.
Placing External Calls
You can place external calls on the handset. External calls based on the public telephone network require the SIP lines.
Note: Your system administrator needs to assign the SIP line as the outgoing line for the handset beforehand. · Placing an External Call · Placing Multiple External Calls Placing an External Call
Procedure 1. Enter the desired number using the keypad.
On the CP935W, tap and enter the desired number using the dailpad. 2. Press the OK key or Off-hook Key to dial out.
On the CP935W, tap to dial out.
Placing Multiple External Calls When you are in a call, you can hold your current call and place a new call.
Procedure 1. Select New Call.
On the DD phone, select Hold > New Call. On the CP935W, tap > New Call. 2. Enter the contact number and press the OK key. On the CP935W, enter the contact number and tap .
Note: You can select Options > Directory to select a contact from the directory to dial out. On the CP930W/DD phone/CP935W, select Hold > New Call > Directory.
Placing a Call from the Call History
You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, or missed.
Procedure 1. Press History or go to OK > History. 2. Select the desired call list.
| Call Features | 42
3. Highlight a contact and press the Off-hook or Send key. On the CP935W, select the desired contact directly to dial out.
Placing a Call from the Directory
You can place a call to a contact directly from your directory.
Procedure 1. Go to OK > Directory.
On the CP930W/DD phone/CP935W, select Directory or Menu > Directory. 2. Select the desired directory. 3. Highlight the desired contact and press the Off-hook key or Send.
On the CP935W, select the desired contact and tap . If the selected contact has multiple numbers, highlight the desired number, and select OK.
Placing a Call from the Shared Directory
You can place a call to a contact directly from your shared directory.
About this task It is not applicable to DD phones.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, select Directory or Menu > Directory. 2. Highlight the desired contact and press .
On the CP935W, select the desired contact and tap . If the selected contact has multiple numbers, highlight the desired number, and select OK.
Speed Dial on the W73H/W78H/W56H/W53H/W59R
You can quickly dial a number by using a speed dial key without entering the directory. · Assigning a Speed Dial Number · Changing a Speed Dial Number · Deleting a Speed Dial Number · Calling a Contact Using a Speed Dial Key Assigning a Speed Dial Number You can assign a contact number as a speed dial number to the digit key. A maximum of 8 speed dial numbers are allowed.
Before you begin The assigned number should exist in the directory.
| Call Features | 43
Procedure 1. Go to OK > Settings > Telephony > Speed Dial.
The phone screen displays all available speed dial keys (2-9). 2. Highlight the desired digit key, and then press Assign. 3. Select the desired contact from the directory. 4. Press OK to assign the number to the selected Speed Dial key.
If the selected contact has multiple numbers, select the desired number, select OK.
Changing a Speed Dial Number You can change the current speed dial number to a new desired one.
Before you begin The assigned number should exist in the directory.
Procedure 1. Go to OK > Settings > Telephony > Speed Dial. 2. Highlight an assigned Speed Dial key. 3. Select Options > Change. 4. Select a contact number from the directory. 5. Press OK to change the assigned speed dial number.
Deleting a Speed Dial Number When you no longer use the speed dial number, you can delete it.
Procedure 1. Go to OK > Settings > Telephony > Speed Dial. 2. Highlight the desired Speed Dial key. 3. Select Options > Clear Key.
Calling a Contact Using a Speed Dial Key After you have assigned the speed dial number, you can place a call to a contact directly by pressing it.
Procedure Long press the Speed Dial key when the handset is idle. The number assigned to this Speed Dial key is dialed out. Related tasks Assigning a Speed Dial Number
Speed Dial on the DD Phone
You can quickly dial a number by using a speed dial key without entering the directory. · Configuring a Speed Dial Key
Configuring a Speed Dial Key You can set a line key as a Speed Dial key for a contact number.
Procedure 1. Go to Menu > Features > Dsskey.
| Call Features | 44
2. Select the desired line key. 3. Select the SpeedDial from the Type field. 4. Optional: Enter the string that will appear on the LCD screen in the Label field. 5. Enter the number you want to dial out in the Value field. 6. Confirm the action.
Redial
You can redial a call from the redial list. For W73H/W78H/W56H/W53H/W59R, the redial list stores the last twenty dialed phone numbers. For DD phone, the redial list stores the last eighteen dialed phone numbers. When the memory of the redial list is full, the handset will automatically erase the oldest one when a new number is dialed. It is not applicable to CP930W/CP935W. · Redialing a Number · Redialing the Last Dialed Number · Adding a Dialed Number to Local Directory · Deleting a Redial Record · Deleting All Redial Records
Redialing a Number The handset keeps a record of all the placed calls. You can call the recently dialed phone number.
Procedure 1. Press when the handset is idle to access the redial list.
On the DD phone, press when the phone is idle to access the redial number list. 2. Select a record to dial out.
Note: Before placing an external call on W73H/W78H/W56H/W53H/W59R, you can select Options > Edit Before Call to edit the phone number.
Redialing the Last Dialed Number
Procedure
Press twice when the handset is idle.
On the DD phone, press twice. A call to your last dialed number is attempted.
Adding a Dialed Number to Local Directory You can add a dialed external call number to the Local Directory or update the number for an existing contact.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Press when the handset is idle to access the redial list. 2. Highlight the desired record.
| Call Features | 45
3. Press Options, and then select Add To Local > New Entry. 4. Select the type you want to add the number to. 5. Edit the corresponding fields. 6. Confirm the action.
Note: You can select Add To Local > Update Existing to add the number to an existing contact or update the existing contact information.
Deleting a Redial Record You can delete any record from the redial list.
Procedure 1. Press when the handset is idle to access the redial list.
On the DD phone, press when the phone is idle to access the redial number list. 2. Highlight the desired record. 3. Press Options and select Delete.
On the DD phone, select Delete.
Deleting All Redial Records You can delete all redial records at once.
Procedure 1. Press when the handset is idle to access the redial list.
On the DD phone, press when the phone is idle to access the redial number list. 2. Select Options > Delete All, and select Yes to confirm.
On the DD phone, select Delete All.
Placing an Anonymous Call
You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity.
Before you begin Contact your system administrator to find out if this feature is available on your phone.
Procedure 1. Go to OK > Call Features > Anonymous Call.
On the CP930W/DD phone, go to Menu > Features > Anonymous Call. On the CP935W, go to More > Features > Anonymous Call. 2. Select the desired line. The phone screen displays the outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow. 3. Enable local anonymous. 4. Confirm the action.
| Call Features | 46
5. Place a call. The callee is prompted with an incoming call from anonymity. If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number.
Calling Emergency Alarm Number
The alarm settings are configured on the base station. Ten emergency alarms can be assigned to each individual handset.
Before you begin Contact your system administrator to find out if this feature is available on your handset.
About this task It is only applicable to W59R.
Procedure Press the emergency alarm button for 2 seconds to dial the number.
Answering Calls
When you receive a call, you can choose to answer it manually or automatically. · Assigning Incoming Lines to the Handset · Answering a Call · Answering a Call When in a Call · Answering a Call Automatically
Assigning Incoming Lines to the Handset
You can assign one or more incoming lines for the handset. The handset can only receive incoming calls of the assigned incoming line(s).
About this task It is not applicable to CP930W/CP935W.
Procedure 1. Go to OK > Settings > Telephony > Incoming Lines.
On the DDPhone, go to Menu > Advanced Settings(default PIN: 0000) > Incoming Lines . 2. Enter the system PIN (default: 0000), and then press Done. The handset screen displays all registered handsets. The handset itself is highlighted and followed by a left arrow. 3. Select the desired handset.
| Call Features | 47
4. Select Accept from the desired line fields. 5. Confirm the action.
Answering a Call
When you receive an incoming call, the phone rings and the screen displays the information of the incoming call.
Procedure Do one of the following: · Press , or press Accept or Answer. · Press the Speakerphone key. ·
If a headset is connected, press Accept or the HEADSET key .
Answering a Call When in a Call
You can answer a call when there is already an active call on your phone. When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is displayed.
Procedure 1. On the W73H/W78H/W56H/W53H/W59R, press the down navigation key to select the incoming call. 2. Select Accept or Answer.
Results The active call is placed on hold, and the incoming call becomes active.
Note: You can disable the call waiting feature to reject the incoming call automatically during a call. Related tasks Disabling Call Waiting
Answering a Call Automatically
When the handset is placed in the charger, you can simply answer the incoming calls by picking up the handset from the charger without pressing the Off-hook key.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R/CP935W.
Procedure 1. Go to OK > Settings > Telephony > Auto Answer.
On the CP935W, go to More > Auto Answer. 2. Press Change to select the Auto Answer check box (the default status is checked).
On the CP935W, tap the Auto Answer icon and enable function directly.
| Call Features | 48
Disabling Call Waiting
If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically.
Procedure 1. Go to OK > Call Features > Call Waiting.
On the CP930W/DD phone, go to Menu > Features > Call Waiting. On the CP935W, go to More > Features > Call Waiting. 2. Disable call waiting. 3. Confirm the action.
Switching Among the Receiver, Handsfree and Headset Modes
You can select the desired mode before placing a call, or can alternate among receiver, handsfree, and handset modes during a call.
About this task You can place a call using the following call modes: · Receiver mode--pressing the Off-hook key to dial out. · Handsfree mode--pressing the Speakerphone key to dial out. · Headset mode--connecting a standard 3.5mm headset.
Silencing or Rejecting Incoming Calls
When you receive an incoming call, you can choose to silence or reject the call instead of answering. · Silencing a Call · Rejecting a Call Manually · Rejecting Anonymous Calls · Rejecting Calls with Do Not Disturb (DND)
Silencing a Call
You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to be displayed on your phone.
Procedure Select Silence.
Rejecting a Call Manually
You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list.
Procedure
Press or Reject.
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Rejecting Anonymous Calls
You can reject incoming calls from the callers who have hidden their identities. As a result, your phone will not ring and you will not be notified of an attempted call.
Procedure 1. Go to OK > Call Features > Anon.Call Rejection.
On the CP930W, go to Menu > Features > Anon.Call Rejection. On the DD phone, go to Menu > Features > Anonymous Call. On the CP935W, go to More > Features > Anonymous Call. 2. Select the desired line. 3. Enable local anonymous rejection. 4. Confirm the action.
Rejecting Calls with Do Not Disturb (DND)
You can enable DND to reject all incoming calls automatically when you do not want to be interrupted.
Before you begin Check with your system administrator to find out if the DND feature is available on your phone.
Procedure 1. Go to OK > Call Features > Do Not Disturb.
On the CP930W/DD phone, go to Menu > Features > DND. On the CP935W, go to More > Features > DND. 2. Select the desired line, and then press OK. 3. Enable DND. 4. Confirm the action. The status bar displays the DND icon.
Note: On the CP930W/DD phone, to activate or deactivate DND quickly, select DND when the phone is idle.
Ending Calls
You can end the current call at any time.
Procedure
Press or End Call.
Muting/Unmuting Audio
You can mute the microphone during an active call so that the other party cannot hear your discussion with your colleagues.
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Procedure 1. Press the mute key during a call to mute the microphone.
The mute icon appears on the phone screen. On the CP930W/CP935W, the mute touch key LEDs change from green to red. On the DDPhone, the mute key LED glows red. 2. Press the mute key again to unmute. The mute icon disappears from the phone screen. On the CP930W/CP935W, the mute touch key LEDs change from red to green. On the DDPhone, the mute key LED turns off.
Note: On the CP935W, to mute or unmute quickly, you can press the mute key directly.
Holding and Resuming Calls
You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever. · Holding a Call · Resuming a Held Call
Holding a Call
You can place an active call on hold on your phone.
Procedure During a call, select Options > Hold. On the CP930W/DD phone/CP935W, select Hold.
Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key to swap to the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure Select Resume. If multiple calls are placed on hold, select the desired call first.
Note: When you have multiple calls on the phone and the current call is active, you can press the up or down navigation key to swap to the held call.
Call Forward
The handset will forward incoming calls to another party according to the forwarding type. There are three forwarding types: · Always Forward: Incoming calls are immediately forwarded. There is no prompt on the phone screen
when the line receives an incoming call. · Busy Forward: Incoming calls are forwarded when the line is busy. · No Answer Forward: Incoming calls are forwarded if not answered after a period of time. · Forwarding Incoming Calls
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Forwarding Incoming Calls
When you are not available to handle calls, you can forward incoming calls to a specific contact.
Procedure 1. Go to OK > Call Features > Call Forward.
On the CP930W/DD phone, go to Menu > Features > Call Forward. On the CP935W, go to More > Features > Call Forward. 2. Select the desired line. 3. Select the desired forwarding type and enable it. 4. Enter the destination number in the Target or Forward to field. 5. If you select the No Answer (No Answer Forward), select the desired ring time to wait before forwarding from the After Ring Time field. 6. Confirm the action.
Transferring Calls
During a call, you can transfer the call to another contact. You can use one of three ways: · Blind Transfer: Transfer a call directly to the third party without consulting. · Semi-Attended Transfer: Transfer a call when receiving ringback. · Attended Transfer (Consultative Transfer): Transfer a call with prior consulting. · Performing a Blind Transfer · Performing a Semi-Attended/Attended Transfer
Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure 1. Select Options > (Call) Transfer, or press the TRAN key during a call.
On the CP930W/DD phone, select Transfer.
On the CP935W, tap and select Transfer. 2. Enter the number you want to transfer the call to or select Directory > Directory/History to choose a
contact. 3. Press TRAN or Transfer to complete the transfer.
On the DD phone, select B Transfer.
Performing a Semi-Attended/Attended Transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with her/ him first.
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Procedure 1. Select Options > (Call) Transfer, or press the TRAN key during a call.
On the CP930W/DD phone, select Transfer.
On the CP935W, tap and select Transfer. 2. Enter the number you want to transfer to and dial out.
On the CP935W, enter the number you want to transfer to and select Transfer > Call. 3. Do one of the following:
· When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
· After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative transfer).
Conference Calls
The phone supports creating a conference with other two external parties and multi-way network conference. The CP930W/CP935W supports creating local conference, a seven-way hybrid UC meeting (the CP935W supports creating a five-way hybrid meeting) and network conference. During the conference, follow these tips: · Mute your microphone when you are not speaking, especially in noisy environments. · Avoid tapping or rustling papers near the microphone. · Speak in your normal voice without shouting. · Local Conference · Hybrid UC Meeting · Network Conference
Local Conference
You can initiate a three-way (including yourself) conference calls with your contacts on the phone. You can initiate a five-way (including yourself) conference calls with your contacts on the CP930W/CP935W. · Setting Up a Local Conference Call · Merging Two Calls into a Conference · Inviting an Incoming Call to a Conference · Holding or Resuming a Conference Call · Muting/Unmuting a Conference Call · Splitting a Conference Call · Managing Conference Participants · Ending a Conference Call
Setting Up a Local Conference Call You can set up a local conference call with up to two contacts.
Procedure 1. Place a call to the first party.
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2. When the first party answers the call, select Options > Conference. On the CP930W, select Conf.. On the DD phone/CP935W, select Conference. The active call is placed on hold.
3. Dial the second party's number. 4. When the second party answers the call, select Conf. to invite two parties to join the conference.
On the DD phone/CP935W, select Conference.
Merging Two Calls into a Conference You can invite a held call into a conference call with the active call.
Procedure 1. Place two calls on the phone. 2. Select Options > Conference.
On the CP930W, select Conf.. On the DD phone/CP935W, select Conference.
Inviting an Incoming Call to a Conference You can create a conference when the phone receives an incoming call during the call(s) or a conference.
About this task It is only applicable to CP930W/CP935W.
Procedure Tap Join when the phone receives a new call. On the CP935W, tap Join Conf. The conference among the original call(s) and the incoming call is set up. If you are in a conference, the new party will join the conference.
Holding or Resuming a Conference Call When you place a conference call on hold, other participants cannot hear each other until you resume the held conference call.
About this task It is only applicable to CP930W/CP935W.
Procedure 1. Tap Hold to place the conference on hold. 2. Tap Resume to resume the held conference call.
Muting/Unmuting a Conference Call When you mute the local microphone during a conference call, other participants can hear each other except you.
Procedure 1. Press the MUTE key to mute the conference.
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2. Press the MUTE key again to unmute the conference.
Splitting a Conference Call You can split the conference call into individual calls. After the split, the conference call ends, and other parties are held.
About this task It is not applicable to DD phones.
Procedure Select Split. On the CP930W, select Manage > Split All.
On the CP935W, tap and select Split.
Managing Conference Participants You can manage the conference participants to make the conference more flexible.
About this task It is only applicable to CP930W/CP935W.
Procedure 1. During a conference call, select Manage.
On the CP935W, long tap the icon of participant directly. 2. Select the desired party, you can do the following:
· Select Far Mute to mute the party. The muted party can hear everyone, but no one can hear the muted party.
· Select Remove to remove the party from the conference call.
Ending a Conference Call You can end the current conference call at any time.
Procedure
Press or End (End Call). On the CP935W, press .
Hybrid UC Meeting
You can create a hybrid UC meeting on the CP930W/CP935W by different ways. Note: It is only applicable to CP930W/CP935W.
· Creating a Hybrid UC Meeting with Mobile Phone · Creating a Hybrid UC Meeting with PC · Creating a Hybrid UC Meeting with Mobile Phone and PC Creating a Hybrid UC Meeting with Mobile Phone When you are talking on your mobile phone and want to invite colleagues, you can create a hybrid UC meeting on the phone.
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Procedure 1. During the mobile call, active the Bluetooth feature on your mobile phone. 2. Connect and pair the phone on your mobile phone. 3. Switch the audio input mode to Bluetooth on your mobile phone. 4. Select Conf, then enter the desired number to dial out or press Directory to select a contact.
On the CP935W, press New Call. 5. After the second party answers the call, select Conf.
On the CP935W, press > Merge Calls. 6. Repeat steps 4-5 to invite more parties (up to 4 parties).
Creating a Hybrid UC Meeting with PC When you are talking with your contact on the PC and want to invite colleagues, you can create a hybrid UC meeting on the phone.
Procedure 1. Connect the phone to a PC using a micro USB cable.
On the CP935W, connect to a PC using a Type C cable. 2. Select Hold > New Call. 3. Enter the desired number to dial out or press Directory to select a contact. 4. After the second party answers the call, select Conf.
On the CP935W, select Merge Calls. 5. Repeat steps 2-4 to invite more parties (up to 4 parties).
Creating a Hybrid UC Meeting with Mobile Phone and PC You can create a hybrid UC meeting on the phone with mobile phone and PC simultaneously.
Procedure 1. Connect and pair the phone on your mobile phone. 2. Connect the PC to your phone by using the micro USB cable.
On the CP935W, connect the PC to your phone by using the Type C cable. 3. Place a call using the softphone on the PC. 4. Do the following to place a mobile call over Bluetooth on the phone.
a) Select Hold > New Call. b) Select Switch to choose the Mobile Account.
On the CP935W, press to choose the Mobile Line. c) Enter the desired number. d)
Select Send or .
On the CP935W, press .
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5. Do the following to place a SIP call on the phone. a) Select Conf. On the CP935W, select New Call. b) Enter the desired number. c) Select Send or .
On the CP935W, press . 6. Repeat the step 5 to invite more parties (up to 4 parties). 7. Select Conf.
On the CP935W, press > Merge Calls.
Network Conference
If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts. · Setting Up a Network Conference · Inviting another Party into an Active Conference Call · Holding/Resuming a Conference Call · Ending a Conference Call
Setting Up a Network Conference You can set up a network conference with two or more contacts.
Procedure 1. Place a call to the first party. 2. Select Options > Conference.
On the CP930W, select Conf.. On the DD phone/CP935W, select Conference. The active call is placed on hold. 3. Dial the second party's number. 4. When the second party answers the call, select or Conference to add the second party to the conference. On the CP935W, select Conference or > Merge Calls. 5. Select Conf. or Conference to place a new call. The conference call is placed on hold. 6. Enter the number of the new party, and then press the OK key. 7. When the new party answers the call, select Conf. to add the new party to the conference. On the CP935W, select Conference or > Merge Calls. 8. Repeat steps 5 to 7 until you add all parties.
Note: The procedures for setting up a network conference call on specific servers may be different. Contact your system administrator for more information.
Inviting another Party into an Active Conference Call Any party in the conference call can invite other party into an active conference call.
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Procedure 1. Select New Call.
On the CP930W/DD phone, select Conf. or Hold > New Call.
On the CP935W, select Conference or > New Call. 2. Enter the desired number and dial out. 3. When the new party answers the call, select Options > Conference.
On the CP930W/DD phone, select Conf..
On the CP935W, select Conference or The new party is joined the conference call.
> Merge Calls.
Holding/Resuming a Conference Call Any party in the conference call can place himself/herself on hold, but other parties can continue the conference call normally.
About this task
Note: The conference call will only be held when all parties in the conference call place themselves on hold.
Procedure 1. Select Options > Hold.
On the CP930W/DD phone/CP935W, select Hold. 2. Select Resume to resume the held conference call.
Ending a Conference Call You can end the current conference call at any time.
Procedure
Press or End (End Call). On the CP935W, press .
Recording Using an SD Card
By default, you can record your calls into an SD card so that you can listen to them later.
For more information on how to attach an SD card, please refer to the Quick Start Guide for your phone on Yealink Support.
Note: It is only applicable to CP930W.
· Recording a Call · Pausing/Resuming a Recording · Stopping a Recording · Managing the Recordings · Viewing the Available Recording Time
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Recording a Call
You can record the important parts during an active call.
About this task Note: Before call recording, especially those involving PSTN, it is necessary to know about the rules and restrictions of call recording in the country where you are. It is also very important to inform all the call parties that you are recording and ask for their consent before recording the conversation.
Procedure During a call, select More > StartREC. The phone screen displays a recording icon and recording duration.
Pausing/Resuming a Recording
When you do not want the current sensitive information to be recorded, you can pause the recording. After pausing, you can resume it at any time and the recording continues and will be saved in the same file.
Procedure 1. Select PauseREC to pause a recording.
The pause recording icon appears on the phone screen and the duration stops counting. 2. Select Re REC to resume a recording.
Note: If you hold the call during the recording, none of the parties will be recorded until you resume the call.
Stopping a Recording
You can stop recording a call before the call ends. The recording also stops when the active call ends. The recording will be saved as a "*.aac" file on the SD card automatically.
Procedure Do one of the following: · Select StopREC.
The recording icon and recording duration disappears. The screen prompts a message that the call is recorded successfully. · Select End Call. The recording icon and recording duration disappears, and the phone returns to the idle screen. The screen prompts a message that the call is recorded successfully.
Managing the Recordings
After stopping recording, you can manage the recordings on your phone. Make sure the is still inserted in the phone. · Listening to a Recording · Pausing/Resuming a Playback · Fast Forwarding/Rewinding a Playback · Deleting a Recorded Call
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Listening to a Recording You can browse and play back the recordings on your phone.
About this task Note: You can also play back the recordings on a PC using an application capable of playing the "*.aac" file.
Procedure 1. Go to Menu > Record > Browse Audio.
The phone screen shows all recorded files (filename and file size). The filename consists of the recording time & date, the other party's number/name (or the first person's number/name you called). 2. Highlight the desired file and select Play. The length of the recording and a progress bar are displayed as the recording plays.
Pausing/Resuming a Playback When you are playing a recording, you can pause it manually to take note.
Procedure 1. Select Pause to pause the playback. 2. Select Play to restart the playback.
Fast Forwarding/Rewinding a Playback While a recording plays, you can fast forward or rewind the playback at any time.
Procedure Do the following: · Select to skip forward the playback. Tap once to skip forward 1 minute. · Select to rewind the playback. Tap once to rewind 1 minute.
Deleting a Recorded Call You can delete the recordings when you need additional space on your SD card or the recordings are useless.
Procedure 1. Go to Menu > Record > Browse Audio. 2. Highlight the desired recording and select Delete.
The phone prompts you whether to delete the audio. 3. Confirm the action.
Viewing the Available Recording Time
To avoid the recording failed due to timeout, you can view the storage space of the SD card, and check the available recording time before recording.
Procedure Go to Menu > Record > Storage Space.
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Multicast Paging
Multicast Paging allows you to broadcast instant audio announcements to users who are listening to a specific multicast group on a specific channel. The phone supports the following 31 channels: · 0: Broadcasts are sent to channel 0. · 1 to 25: Broadcasts are sent to channel 1 to 25. We recommend that you specify these channels when
broadcasting with Polycom IP phones which have 25 channels you can listen to. · 26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels
when broadcasting with Yealink IP phones running firmware version 81 or later running new firmware version (new paging mechanism).
Note: All IP phones in the multicast paging group must be deployed in the same subnet since a broadcast is used. The phone can only send/receive broadcasts to/from the listened channels. Other channels' broadcasts will be ignored automatically by the IP phone. · Sending Multicast Paging · Receiving Multicast Paging · Managing a Paging Call
Sending Multicast Paging
You can send paging to the phones with pre-configured multicast addresses on specific channels.
Before you begin Your system administrator has set the paging group for your phone.
Procedure 1. Go to OK > Call Features > Paging.
On the CP930W/DDPhone, go to Menu > Features > Paging List. On the CP935W, go to More > Features > Paging List. If your system administrator has set only one paging list, the paging is sent directly. 2. Select the desired paging group. 3. Select Paging. On the CP935W, select the desired paging group directly.
Note: Multicast RTP is the one-way paging only from the sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
Receiving Multicast Paging
Your system administrator has set a listening paging group for you, you can automatically receive a paging call when the phone is idle. When there is a voice call or a paging call in progress, or when DND is activated on your phone, the phone handles the new paging call differently according to the multicast listening settings configured by your system administrator.
Managing a Paging Call
During a paging call, you can manage it manually at any time.
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Procedure You can do the following: · Select Hold to place the current paging call on hold.
The paging call is placed on hold and the receiver releases the session. · Select Resume to resume the held paging call.
The multicast RTP session is re-established. · Select End to end the paging call.
On the CP935W, select .
Advanced Call Features
By using the advanced features, your handset would perform more functions that make your work more efficiently. If you require additional information or assistance with your new phone, contact your system administrator. · Call Park and Call Retrieve · Shared Call Appearance (SCA) · Voice Mail
Call Park and Call Retrieve
You can park a call, and then retrieve the call either from your phone or another phone. After parked, the call is placed on hold, you can continue the conversation after retrieving it.
Note: Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone. · Parking or Retrieving a Call in the FAC Mode · Parking or Retrieving a Call in the Transfer Mode
Parking or Retrieving a Call in the FAC Mode
You can park the call to the local extension or the desired extension through dialing the park code. · Parking a Call in the FAC Mode · Retrieving a Parked Call in the FAC Mode
Parking a Call in the FAC Mode You can park a call in the FAC mode directly. When you park a call to the local extension or the desired extension, the call is held in the same network on your phone.
Before you begin Your system administrator has set call park in the FAC mode.
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Procedure 1. During a call, select Options > Call Park.
On the CP930W/DD phone, select More > Call Park(Park).
On the CP935W, select > Park. The phone will dial the call park code which is pre-configured. 2. Do one of the following: · If you want to park the call against the local extension, press the # key. · If you want to park the call against the desired extension, enter the extension (for example, 4606)
where you want to park the call and press the # key. If the call is parked successfully, you will hear a voice prompt that the call is parked.
Retrieving a Parked Call in the FAC Mode You can retrieve a parked call in the FAC mode from any phone within your network.
Before you begin Your system administrator has set call park in the FAC mode. There is a call parked on the extension. Get the park retrieve code from your system administrator.
Procedure 1. Dial the park retrieve code. 2. Follow the voice prompt to retrieve:
· Press the # key on the phone where the call is parked. · Enter the desired extension followed by # (for example, 4606#) on any phone.
Parking or Retrieving a Call in the Transfer Mode
You can park the call to the shared parking lot through a blind transfer. For some servers, the system will return a specific retrieve park number (park retrieve code) after parking successfully. · Parking a Call in the Transfer Mode · Retrieving a Parked Call in the Transfer Mode
Parking a Call in the Transfer Mode You can park a call in the transfer mode directly. When you park a call to the shared parking lot, the call is held on your phone.
Before you begin Your system administrator has set call park in the Transfer mode.
Procedure During a call, select Options > Call Park. On the CP930W/DD phone, select More > Call Park(Park).
On the CP935W, select > Park. The call will be directly transferred to the shared parking lot.
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Retrieving a Parked Call in the Transfer Mode You can retrieve a parked call in the transfer mode from any phone in the same network. Before you begin Your system administrator has set call park in the Transfer mode. There is a call parked on the shared parking lot. Procedure Dial the park retrieve code. The phone will retrieve the parked call from the shared parking lot.
Note: When the W73H/W78H/W56H/W53H/W59R/DD phone is idle, you can use a Retrieve key to retrieve a parked call directly. Related tasks Retrieving a Call with a Retrieve Key
Shared Call Appearance (SCA)
Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line. · W73H/W78H/W56H/W53H/W59R State Indicator of Shared Line · Placing Calls on a Shared Line · Answering Calls on a Shared Line · Placing a Call on Public Hold · Placing a Call on Private Hold · Retrieving a Held Call on a Shared Line · Barging in an Active Call on a Shared Line · Pulling a Shared Call on a Shared Line
W73H/W78H/W56H/W53H/W59R State Indicator of Shared Line
If your system administrator assigns the shared line to your handset, the SCA with an icon is displayed on the right soft key.
The following table shows the icon associated with the shared line:
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Icons (Flashing)
Description The shared line is idle. The shared line is dialing, in conversation or placed on private hold. The shared line receives an incoming call or is placed on public hold.
Placing Calls on a Shared Line
You can place one or multiple calls on a shared line. Related information Placing Calls
Answering Calls on a Shared Line
You can answer one or two calls on the shared line. When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any one of the phones. Related information Answering Calls
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure During a call, select Options > Hold. On the CP930W/DD phone/CP935W, select Hold.
Placing a Call on Private Hold
You can place a call on private hold that only you on shared line can retrieve the held call.
About this task Note: It is not applicable to the CP935W.
Procedure During a call, select Options > Private Hold. On the CP930W/DD phone, select More > PriHold. Then the call is held on your phone, and the other phones registered with shared line show the call is in the busy state. Other users on the shared line cannot resume your held call.
Retrieving a Held Call on a Shared Line
If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call that is in a held state, you can resume the held call remotely from other user's phone.
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Before you begin There is at least one call placed on public hold on the shared line.
Procedure Select Resume.
Barging in an Active Call on a Shared Line
In the SCA scenario, you can barge into an active call on the shared line. After you barge into a call, the call turns into a three-party conference.
Before you begin There is at least one active call on the shared line. Only one user can barge into an active call on the shared line at a time.
About this task It is not applicable to CP930W/CP935W.
Procedure 1. Select SCA and then select an active call. 2. Select BargeIn (Barge In) to interrupt the active call.
Pulling a Shared Call on a Shared Line
In the SCA scenario, both you and other users can pull an existing call from another shared phone that is active or held.
Before you begin There is an active or held call on the shared line. Contact your system administrator for the call pull feature access code. It is not applicable to CP930W/CP935W.
Procedure 1. Enter the call pull feature access code (for example, *11). 2. Press the OK key to dial out.
Voice Mail
Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature. · Setting the Voice Mail Code · Setting a Voice Mail Key for a Specific Line · Leaving Voice Mails · Listening to Voice Mails
Setting the Voice Mail Code
If you want to connect to the message center, you need to set the voice mail code on your phone.
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Procedure 1. Go to OK > Voice Mail > Set Voice Mail.
On the W73H/W78H, go to OK > Voice Mail > Status, select On from the Status field, and select Set Number. On the CP930W, go to Menu > Message > Set Voice Mail Code. On the CP935W, go to More > Message > Set Voice Mail Code. On the DD phone, go to Menu > Message > Voice Mail > Set Voice Mail Code. 2. Select the desired line, and then press Select. 3. On the W56H/W53H/W59R, select Enabled from the Status field. 4. Enter the voice mail code. 5. Confirm the action.
Setting a Voice Mail Key for a Specific Line
You can set digit key 1 as a voice mail key for a specific line. When the handset is idle, you can long press this key, and quickly access the voice mails without scrolling through the menu.
About this task Note: It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Voice Mail > Set Key 1. 2. Select the desired line, and then press Select.
Leaving Voice Mails
You can leave a voice mail to someone who is busy or inconvenient to answer the call.
Procedure 1. Follow the voice prompts to leave a voice mail. 2. Hang up to complete the voice mail.
Listening to Voice Mails
You can listen to your voice mails on the handset directly.
Before you begin You need to set the voice mail code in advance.
Procedure 1. Go to OK > Voice Mail > Play Message or press the Message key.
On the CP930W, go to Menu > Message > Play Message. On the CP935W, go to More > Message > View Voice Mail. On the DD phone, go to Menu > Message > Voice Mail > View Voice Mail. 2. Select the desired line, and then press Select. The handset dials out the voice mail code using the selected line automatically.
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3. Follow the voice prompt from the system server to listen to your voice mails. Note: If you have set a voice mail key, you can long press the Voice Mail key to access the voice mail of a specified line.
Directory
The phone provides several types of phone directories, which can be customized by your system administrator. · Local Directory · Shared Directory · Blocklist · Remote Phone Book
Local Directory
You can store up to 100 contacts in the handset's Local Directory, as well as add, edit and delete a contact. · Adding Contacts · Viewing Contacts · Editing Contacts · Deleting Contacts · Searching for Contacts
Adding Contacts
When you add a contact to your Local Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory. 2. Select Options > New Contact.
On the W73H/W78H, select Options > New Entry. On the CP930W/DD phone, select Add.
On the CP935W, select . 3. Enter the contact's information. 4. Confirm the action.
Viewing Contacts
You can view the local contacts from the Local Directory on your phone.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory.
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2. Use the navigation keys to look through the contacts. On the CP935W, you can swipe up and down the screen to look through the contacts. The contact names are displayed in alphabetical order.
Editing Contacts
You can modify or add more information to your contacts.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory. 2. Highlight the desired contact and select Options > Edit.
On the CP930W/DD phone, select Options (Option) > Detail.
On the CP935W, tap the desired contact to enter the details interface, and then tap . 3. Edit the contact information. 4. Confirm the action.
Deleting Contacts
You can delete one or all contacts from the Local Directory. · Deleting a Contact · Deleting All Contacts Deleting a Contact You can delete any contact from the Local Directory.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory. 2. Highlight the desired contact and select Options (Option) > Delete.
On the CP935W, select the desired contact to enter the details interface, and then tap Delete. The phone prompts you whether to delete this contact. 3. Confirm the action.
Deleting All Contacts You can delete all contacts from the Local Directory.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory. 2. Highlight the desired contact and select Options > Delete All.
On the CP935W, long tap the contact, enter the selected interface, select all contacts and tap > Delete. The phone prompts you whether to delete all contacts. 3. Confirm the action.
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Searching for Contacts
In the Local Directory, you can enter search criteria to find your desired contact quickly.
Procedure 1. Go to OK > Directory or OK > Directory > Local Directory.
On the CP930W/CP935W/DD phone, select Directory or go to Directory > Local Directory. 2. Enter your search criteria in the search field.
On the CP930W, enter your search criteria directly by tapping the keypad.
Shared Directory
All handsets that are registered on the same base station can share the contacts with each other. You can store up to 100 contacts in your phone's Shared Directory. It is not applicable to DD phones.
Note: Check with your system administrator to find out if this feature is available on your phone. · Adding Shared Contacts · Editing Shared Contacts · Deleting a Shared Contact · Deleting All Shared Contacts · Searching for Shared Directory Contacts · Saving a Shared Contact to the Local Directory
Adding Shared Contacts
When you add a contact to your Shared Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory. 2. Select Options > New Contact.
On the W73H/W78H, select Options > New Contact. On the CP930W, select Add.
On the CP935W, select . 3. Enter the contact's information. 4. Confirm the action.
Editing Shared Contacts
You can modify or add more information to your contacts.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory.
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2. Highlight the desired contact and select Options > Edit. On the CP930W, select Options > Detail.
On the CP935W, select the desired contact and select . 3. Edit the contact information. 4. Confirm the action.
Deleting a Shared Contact
You can delete any contact from the Shared Directory.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory. 2. Highlight a contact and select Options > Delete.
On the CP935W, select the desired contact, enter the Contact Details interface and select Delete. The phone prompts you whether to delete this contact. 3. Confirm the action.
Deleting All Shared Contacts
You can delete all contacts from the Directory.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory. 2. Highlight a contact and select Options > Delete All.
On the CP935W, long tap the contact, enter the selected interface, select all contacts and tap > Delete. The phone prompts you whether to delete all contacts. 3. Confirm the action.
Searching for Shared Directory Contacts
In the Shared Directory, you can enter search criteria to find your desired contact quickly.
Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory. 2. Enter your search criteria in the search field.
On the CP930W, enter your search criteria directly by tapping the keypad.
Saving a Shared Contact to the Local Directory
You can move a shared contact to the Local Directory. The shared contacts added to the Local Directory will not disappear, even after your system administrator disables the Shared Directory feature.
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Procedure 1. Go to OK > Directory > Shared Directory.
On the CP930W/CP935W, go to Directory > Shared Directory. 2. Highlight a contact and select Options > Add To Local > New Entry.
On the CP935W, long tap the contact, enter the selected interface, select desired contacts and tap > Copy to Local. 3. Edit the contact information. It is not applicable to CP935W. 4. Confirm the action.
Tip: You can select Add To Local > Update Existing to update the existing contact information.
Blocklist
Incoming calls from the Blocklist are rejected automatically. You can store up to 30 contacts in the blocklist to block unwanted callers. · Adding a Blocklist Contact · Viewing Blocklist Contacts · Editing a Blocklist Contact · Deleting Blocklist Contacts
Adding a Blocklist Contact
You can add a blocklist contact on the phone to prevent someone from calling you.
Procedure 1. Go to OK > Settings > Telephony > Blocklist.
On the DD phone, go to Menu > Directory > Blocklist. On the CP930W, go to Menu > Settings > Basic Settings > Blocklist. On the CP935W, go to Directory > Blocklist. 2. Select New Entry or Options > New Entry. On the CP930W/DD phone, select Add.
On the CP935W, tap . 3. Enter the contact's information. 4. Confirm the action.
Viewing Blocklist Contacts
You can view the blocklist contacts from the blocklist on your phone.
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Procedure 1. Go to OK > Settings > Telephony > Blocklist.
On the DD phone, go to Menu > Directory > Blocklist. On the CP930W, go to Menu > Settings > Basic Settings > Blocklist. On the CP935W, go to Directory > Blocklist. 2. Use the navigation keys to look through the blocklist contacts. On the CP935W, slide the contacts directly to look through.
Editing a Blocklist Contact
You can update your blocklist contacts' information.
Procedure 1. Go to OK > Settings > Telephony > Blocklist.
On the DD phone, go to Menu > Directory > Blocklist. On the CP930W, go to Menu > Settings > Basic Settings > Blocklist. On the CP935W, go to Directory > Blocklist. 2. Highlight the desired blocklist contact and select Options > Edit. On the CP930W/DD phone, select Options (Option) > Detail.
On the CP935W, select the desired contact to enter the details interface, and then tap . 3. Edit the contact information. 4. Confirm the action.
Deleting Blocklist Contacts
You can delete one or all blocklist contacts. If a contact is removed from the blocklist, you can answer the call from the contact normally. · Deleting a Blocklist Contact · Deleting All Blocklist Contacts
Deleting a Blocklist Contact If you want to answer a call from a specific contact, you need to remove it from the blocklist.
Procedure 1. Go to OK > Settings > Telephony > Blocklist.
On the DD phone, go to Menu > Directory > Blocklist. On the CP930W, go to Menu > Settings > Basic Settings > Blocklist. On the CP935W, go to Directory > Blocklist. 2. Highlight the desired blocklist contact and select Options > Delete. On the CP935W, select the desired contact to enter the details interface, and then tap Delete. 3. Confirm the action.
Deleting All Blocklist Contacts You can delete all contacts from the Blocklist when you are ready to answer calls from them again.
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Procedure 1. Go to OK > Settings > Telephony > Blocklist.
On the DD phone, go to Menu > Directory > Blocklist. On the CP930W, go to Menu > Settings > Basic Settings > Blocklist. On the CP935W, go to Directory > Blocklist. 2. Highlight the desired blocklist contact and select Options (Option) > Delete All. On the CP935W, long tap the blocklist contact, enter the selected interface, select the desired blocklist contact and tap > Delete. The phone prompts you whether to delete all contacts. 3. Confirm the action.
Remote Phone Book
If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate directory directly from your phone. · Searching for Remote Phone Book Contacts · Viewing Remote Phone Book Contacts · Saving a Remote Phone Book Contact to the Local Directory · Updating Remote Phone Book
Searching for Remote Phone Book Contacts
In the Remote Phone Book, you can enter search criteria to find your desired contact quickly.
Procedure 1. Select the desired remote phone book. 2. Enter your search criteria in the search field.
On the CP930W, enter your search criteria directly by tapping the keypad.
Viewing Remote Phone Book Contacts
You can view the contact list of the Remote Phone Book on your phone.
Procedure 1. Go to OK > Directory.
On the DD phone, go to Directory > Remote Phone Book. On the CP935W, select Directory. 2. Select the desired remote phone book. 3. Use the navigation keys to look through the contacts. On the CP935W, slide the contacts directly to look through.
Saving a Remote Phone Book Contact to the Local Directory
You can save any remote phone book contact to the Local Directory, to conveniently call this contact when you cannot access the Remote Phone Book.
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Procedure 1. Go to OK > Directory.
On the DD phone, go to Directory > Remote Phone Book. On the CP935W, select Directory. 2. Select the desired remote phone book. 3. Highlight the desired contact and select Options > Add To Local > New Entry. On the CP935W, long tap the contact, enter the selected interface, select desired contacts and tap > Copy to Local. 4. Edit the contact information. 5. Confirm the action.
Tip: You can select Add To Local > Update Existing to update the existing contact information.
Updating Remote Phone Book
You can manually update the contacts of RemotePhoneBook.
Procedure 1. Go to OK > Directory.
On the CP930W/DD Phones/CP935W, select Directory. 2. Select the desired remote phone book. 3. Go to Options > Update.
On the CP930W/DD Phones, select Update.
On the CP935W, tap .
Call History
The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. · Call History Icons · Viewing History Records · Saving a History Record to Local Directory · Saving a History Record to Blocklist · Deleting History Records
Call History Icons
The call history icon in the Call History indicates the corresponding call history types. W59R/W56H/W53H/W73H/W78H:
Icon /
Description Received Calls
Icon / /
CP930W: Icon
DD phone: Icon
CP935W: Icon
Description Missed Calls Placed Calls
Description Received Calls Missed Calls Placed Calls
Description Received Calls Missed Calls Placed Calls
Description Received Calls Missed Calls Placed Calls
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Viewing History Records
The history record saves the call information such as the caller's name and number, local line and call duration.
Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry and select Options(Option) > Detail.
On the CP935W, select the desired entry and tap to check the details.
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Saving a History Record to Local Directory
To identify someone's call the next time, you can save a history record to the Local Directory.
Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry and select Options > Add To Local > New Entry.
On the DD phone, select Option > Add to Contacts.
On the CP935W, select the desired entry and tap > > Add. 4. Edit the contact information. 5. Confirm the action.
Tip: You can select Add To Local > Update Existing to update the existing contact information.
Saving a History Record to Blocklist
You can prevent someone from calling you again by saving a history record to the blocklist. It is not applicable to DD phones.
Procedure 1. Press History. 2. Select the desired list. 3. Highlight the desired entry and select Options > Add To Blocklist.
The phone prompts you whether to add it or not.
On the CP935W, tap > Blocklist. Select the phone number you want to block and tap Done. 4. Confirm the action.
Deleting History Records
You can delete one or all call records from the call history list. · Deleting a Call Record · Deleting All Call Records
Deleting a Call Record
You can delete any call record from the call history list.
Procedure 1. Press History. 2. Select the desired list.
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3. Highlight the desired entry and select Options > Delete. On the DD phone, highlight the desired entry and select Delete.
On the CP935W, select the desired entry and tap The selected entry is deleted successfully.
> Delete > OK.
Deleting All Call Records
You can delete all call records from the call history list.
Procedure 1. Press History. 2. Select the desired list. 3. Select Options (Option) > Delete All.
On the CP935W, long tap a contact to enter the selected interface, select all contacts and tap > Delete. The phone prompts you whether to delete all records. 4. Confirm the action.
Customizing Your Phone
You can make your phone more personalized by customizing various settings.
· Turning Handset On · Turning Handset Off · Changing the Base PIN · Changing the Wallpaper · Setting the Screen Saver · Changing the Brightness · Setting the Keypad Light · Changing the Language · Time & Date · Shortcuts · Locking Your W73H/W78H/W56H/W53H/W59R · Locking Your DD Phone · Locating · Renaming the Handset · Setting the Eco Mode+ · Setting the Eco Mode · Setting the Repeater Mode · Customizing the Soft Keys · Phone Mode
Turning Handset On
The W73H/W78H/W56H/W53H/W59R will be turned on automatically when the battery is inserted into the handset.
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About this task It is only applicable to W73H/W78H/W56H/W53H/W59R/CP930W/CP935W.
Procedure Do one of the following: · Press the On-hook key. The handset screen lights up.
On the CP930W, long press the On-hook key. The mute touch key glows red and then the handset screen lights up. On the CP935W, long press the Home Key. The mute touch key glows red and then the handset screen lights up. · Place the handset to the charging cradle.
Turning Handset Off
The handset will be turned off automatically when the battery runs out. You can also turn the handset off manually.
Procedure Long press the On-hook key when the handset is idle. On the CP935W, long press the Home Key or tap More > Basic > Power Off. On the CP930W/CP935W, a message prompts whether to power off the device.
Note: You cannot turn the CP930W off when the phone is charging.
Changing the Base PIN
To avoid unauthorized registration or access to some features on the handset, you should keep the base PIN secret. The default base PIN is "0000", you can change it.
Procedure 1. Go to OK > Settings > System Settings > Change Base PIN.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Change PIN. On the CP935W, go to More > Advanced (default PIN: 0000) > Change PIN. On the DD Phone, go to Menu > Basic Settings > Change PIN. 2. Enter the system PIN (default: 0000), and then press Done. 3. Enter the new PIN in the Enter New PIN and Re-enter New PIN field respectively. On the CP930W/CP935W, enter the new PIN in the New PWD and Confirm PWD field respectively. On the DD Phone, enter the Old PIN in the Old PIN, the new PIN in the New PIN and Confirm PIN field respectively. 4. Confirm the action.
Note: We recommend that you set a new random 4-digit PIN that may not be easily guessed.
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Changing the Wallpaper
You can change the wallpaper that is displayed on the idle screen.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R/DD phone/CP935W.
Procedure 1. Go to OK > Settings > Display > Wallpaper.
On the DD phone, go to Menu > Basic Settings > Display > Wallpaper. On the CP935W, go to More > Basic > Display > Wallpaper. 2. Press the navigation keys to select the desired image. On the CP935W, tap the desired image directly. 3. Confirm the action.
Setting the Screen Saver
The screen saver is designed to protect your phone screen. When the screen saver is enabled, an analog clock will be activated and appear on the phone screen if the handset is idle for approximately 10 seconds.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > Display > Screen Saver. 2. Press Change to select the Screen Saver check box (the default status is checked).
Changing the Brightness
For W73H/W78H/W56H/W53H/W59R, the handset backlight in charger or out of charger can be configured independently. When in charger/out of charger is enabled, the backlight will be turned off after the handset is idle for about 30 minutes when the handset is or is not in the charging cradle. When an incoming call arrives, a key is pressed or the handset status changes, the backlight is automatically turned on. For CP930W/CP935W, the backlight automatically turns off, when the phone is charging and inactive for a specified time.
Note: When the CP930W/CP935W is not in charging, its backlight will be turned off after the phone is inactive for about 30 seconds.
Procedure 1. Go to OK > Settings > Display > Display Backlight.
On the CP930W, go to Menu > Settings > Basic Settings > Display > Display Backlight. On the DD phone, go to Menu > Basic Settings > Display > Backlight. On the CP935W, go to More > Basic > Display > Backlight.
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2. Select the desired value from the Active Level field. On the CP935W, slide to adjust the backlight brightness in the Active Level field.
3. Select the desired value from the Inactive Level field (It is only applicable to CP935W). 4. Select the desired value from the In Charger or Out Of Charger field.
On the CP930W, select the desired value from the Time in Charger field. On the CP935W, select the desired value from the Backlight Time field. 5. Confirm the action.
Setting the Keypad Light
You can enable the keypad light to illuminate the keypad keys when any key is pressed.
About this task It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > Display > Keypad LED. 2. Press Change to select the Keypad LED check box (the default status is checked).
Changing the Language
Your phone supports several languages that you can choose to use on the phone.
Before you begin Contact your system administrator to find out exactly which languages are supported on your phone.
Procedure 1. Go to OK > Settings > Language.
On the CP930W, go to Menu > Settings > Basic Settings > Language. On the DD phone, go to Menu > Basic Settings > Language. On the CP935W, go to More > Basic > Language. 2. Select the desired language. The phone prompts you whether to change the language. 3. Confirm the action. The phone language is changed to the selected one.
Time & Date
You can set the time and date manually. The time and date formats are also variable. · Setting the Time and Date Manually · Changing the Time and Date Format
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Setting the Time and Date Manually
If your phone cannot obtain the time and date automatically, you can set it manually.
Procedure 1. Go to OK > Settings > Date & Time.
On the CP930W, go to Menu > Settings > Basic Settings > Time & Date. On the DD phone, go to Menu > Basic Setting > Time&Date > Manual Settings. On the CP935W, go to More > Basic > Time&Date. 2. Edit the date and time. 3. Confirm the action. The time and date set on the handset will be changed accordingly.
Changing the Time and Date Format
You can set the phone to display the time in 12-hour or 24-hour format. You can also change the date format, including the options to display the day (D), month (M), and year (Y).
Procedure 1. Go to OK > Settings > Display > Time Format or Date Format.
On the CP930W, go to Menu > Settings > Basic Settings > Display > Time Format or Date Format. On the DD phone, go to Menu > Basic Setting > Time&Date > Time&Date Format. On the CP935W, go to More > Basic > Display > Time&Date Format. 2. Select the desired time format or date format. 3. Confirm the action.
Shortcuts
Shortcuts allow you to quickly access the feature without scrolling through the menu when the phone is idle. You can configure six shortcuts on the phone in total. It is only applicable to W73H/W78H/W56H/W53H/W59R. · Supported Shortcuts · Customizing the Shortcuts
Supported Shortcuts
By default, the handset provides a certain access feature for a certain shortcut, you can change it to make your phone more personalized. The following table lists the default access feature of the desired shortcut, and the available access features for all shortcuts:
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Shortcut Left Softkey Right Softkey
/ / / /
Default Access Feature History Line Status Intercom
Directory VolumeVolume+
Available Access Features
History Missed Received Redial Speed Dial Menu Line Status Default Line Call Forward Do Not Disturb Intercom Directory Local Directory Remote Directory Volume Paging Shared Directory Status XML Browser
Customizing the Shortcuts
You can customize the function of the shortcuts to make your handset more personalized.
Procedure 1. Go to OK > Settings > Shortcut. 2. Select the desired shortcut and select Change.
The feature currently assigned to the selected key is highlighted and followed by a left arrow. 3. Select the desired feature. Related information Supported Shortcuts
Locking Your W73H/W78H/W56H/W53H/W59R
To prevent accidental use of the handset, the keypad can be locked manually. When the keypad is locked, incoming calls will still ring on your phone, but only the emergency numbers can be dialed out. · Locking Handset Keypad · Unlocking Your Handset
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Locking Handset Keypad
When you temporarily do not use your handset, you can lock it manually.
Procedure Long press the # key when the handset is idle until the phone prompts you the handset is locked. The lock icon appears in the status bar.
Unlocking Your Handset
When you need to use the locked handset, you can unlock it manually.
Procedure Long press the # key when the locked handset is idle until the phone prompts you the handset is unlocked. The lock icon disappears from the status bar.
Locking Your DD Phone
Phone lock helps you protect your phone from unauthorized use. · Setting the Phone Lock · Locking Your Phone Manually · Unlocking Your Phone · Changing Your Phone Unlock PIN
Setting the Phone Lock
You can manually lock the phone or wait a specified time to automatically lock the phone.
About this task What unauthorized users can do depends on the settings of the phone lock type. The phone supports the following phone lock types: · Menu key: it prevents unauthorized users from accessing the menu, changing the personal settings for
your phone. · Function key: it only allows users to use the keypad for placing a call, answering or rejecting an
incoming call and ending a call, and it prevents unauthorized users from other operations. · All keys: it only allows users to use the keypad for dialing an emergency number or authorized
numbers that set up by your system administrator, answering or rejecting an incoming call and ending a call, and it prevents unauthorized users from other operations. The phones only support All Keys type of phone lock.
Note: The Volume key always available when you lock the phone.
Procedure 1. Go to Menu > Basic Settings > Phone Lock. 2. Enter the desired PIN (default PIN: 123) in the Unlock PIN field and confirm the action. 3. Select Enabled from the Lock Enable field. 4. Select the desired type from the Lock type field. 5. Enter the desired interval (0 - 3600 seconds) in the Auto Lock field.
If the value is set to 0, the phone will not be automatically locked.
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6. Confirm the action.
Locking Your Phone Manually
You can lock the phone manually before the phone is automatically locked.
Before you begin Make sure that the phone lock is set.
Procedure Long press # key when the phone is idle. The lock icon appears on the phone screen.
Unlocking Your Phone
You can use an unlock PIN to unlock the phone.
About this task If you forget the unlock PIN, you can enter the administrator password to unlock your phone, and then automatically access the PIN change screen.
Procedure 1. Press any locked key, the phone prompts you to enter an unlock PIN. 2. Enter the desired PIN (default: 123) in the Unlock PIN field. 3. Confirm the action.
The lock icon disappears from the phone screen.
Changing Your Phone Unlock PIN
The default unlock PIN is "123". For security reasons, you should change the default unlock PIN as soon as possible.
Procedure 1. Go to Menu > Basic Settings > Change PIN. 2. Enter your old and new unlock PIN respectively.
The unlock PIN length must be within 15 digits. 3. Confirm the action.
Locating
You can locate a misplaced registered using the base station.
Procedure
Press on the base station. All the handset that registered to this base station will ring simultaneously and the screen will display the IP address of the base station.
| Customizing Your Phone | 85
You can press any key on handset to stop ringing (For CP930W, tap the , , OK key and the End Call
soft key; For CP935W, tap the ), or press again on the base station to stop all handsets ringing. Note: When the handsets are not in the idle status, they will not ring simultaneously.
Renaming the Handset
The handset will be named automatically if successfully registered to the base station. You can personalize the handset name.
Procedure 1. Go to OK > Settings > Handset Name.
On the CP930W, go to Menu > Settings > Basic Settings > Phone Name. On the DD phone, go to Menu > Basic Settings > Phone Name. On the CP935W, go to More > Basic > Phone Name. 2. Edit the current name in the Rename/Phone Name field. 3. Confirm the action.
Setting the Eco Mode+
Eco mode+ turns off the transmission power and the radio waves emitted are virtually zero when the phone is in the standby mode.
About this task You can enable or disable the eco mode+. If the eco mode+ is enabled, there is no signal interaction between the handset and the base station, and the color of the signal strength indicator on the idle screen will be displayed in green. When a call arrives or a connection occurs, the phone exits the eco mode+ automatically, and the color of the signal strength indicator on the idle screen changes from green to white.
Note: It is only applicable to W73H/W78H/W56H/W53H/W59R.
Procedure 1. Go to OK > Settings > System Settings > Eco Mode+. 2. Press Change. 3. Enter the system PIN (default: 0000) and then press Done.
The phone prompts whether to reboot the base station. 4. Confirm the action.
The base station reboots to make the change take effect. The change applies to all the handsets registered to the base station. The color of the signal strength indicator on the idle screen will change from white to green.
Setting the Eco Mode
Using the eco mode can greatly reduce the transmission power and signal output when the handset is during a call.
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The attenuation range is 20m. When the distance between the base station and the handset is over 20m, the eco mode is disabled automatically. If the eco mode is enabled, the radio coverage of the base station will be reduced.
Note: It is not applicable to DD phones.
Procedure 1. Go to OK > Settings > System Settings > Eco Mode.
On the CP930W, go to Menu > Settings > Basic Settings > Eco Mode. On the CP935W, go to More > Basic > Eco Mode. 2. Select Change.
Setting the Repeater Mode
Using the repeater mode can extend the radio coverage of the base station. This feature gives you more mobility in large dwelling. If the repeater mode is enabled, and a repeater is registered to this base station, the handset registered to the base station can be used either within the range of the base station or the repeater. It provides users with greater freedom of mobility. For more information on how to use DECT repeater with the base station, refer to Yealink DECT Repeater User Guide.
Before you begin Repeater mode and eco mode+ features cannot be used at the same time.
Procedure 1. Go to OK > Settings > System Settings > Repeater Mode.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Repeater Mode. On the CP935W, go to More > Advanced (default PIN: 0000) > Repeater Mode. 2. Select a desired repeater and press OK. The handset prompts whether to reboot this base station. 3. Confirm the action. The base station reboots to make the change take effect. The change is applied to all the handset registered to the base station. Related tasks Setting the Eco Mode+
Customizing the Soft Keys
You can customize the function of the soft keys displayed on the bottom of the idle screen. The soft keys are typically used to access frequently used functions, and to create menu shortcuts to access frequently used phone settings.
About this task It is only applicable to the CP930W/DD phone.
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Procedure 1. Go to Menu > Settings > Advanced Settings (default PIN: 0000) > Softkey Label. 2. Select the desired soft key. 3. Select the desired key type from the Type field. 4. Confirm the action.
Note: If you replace another key of the Menu soft key on CP930W, you can access the phone settings by pressing the OK key. For DD phone, we recommend that you keep a Menu soft key; otherwise, you may not access the phone settings.
Phone Mode
You can freely switch between Wi-Fi and DECT modes according to actual usage scenarios. Note: It is only applicable to CP935W. Procedure 1. Tap More > Basic > Phone Mode. 2. Select the desired mode. 3. Confirm the action.
Audio Settings
You can change the basic audio settings on your phone. · Silent Mode · Adjusting the Volume · Setting the Ring Tone · Silent Charging · Setting the Advisory Tone · Setting the Vibrator · Disabling the Noise Cancellation
Silent Mode
You can enable the silent mode if you do not want to be disturbed. The handset will not ring when receiving an incoming call, but it will still display the incoming call information. It is only applicable to W73H/W78H/W56H/W53H/W59R. · Switching on Silent Mode · Switching off Silent Mode
Switching on Silent Mode
You can silence an incoming call by switching on silence mode to stop your phone from ringing.
Procedure Long press the * key until the phone prompts "All Ring Tones Off".
The silent icon appears in the status bar.
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Switching off Silent Mode
If you want to resume the incoming ring, you can switch off silent mode.
Procedure Long press the * key until the phone prompts "All Ring Tones On".
The silent icon disappears from the status bar.
Adjusting the Volume
You can adjust the volume of the ringer, media, and audio during a call.
Procedure
Do one of the following:
· Press the Volume key. · Press the left or right navigation key when the handset is idle. · Go to OK > Settings > Audio > Ring Tones > Volume and press the left or right navigation key.
On the CP930W/CP935W, press the Volume touch key.
On the DD phone, press the Volume key
.
Setting the Ring Tone
Ring tones are used to indicate the incoming calls. · Setting the Ring Tone for the Internal Calls · Setting the Ring Tone for the External Calls
Setting the Ring Tone for the Internal Calls
You can select a unique ring tone for the internal calls, so that you can identify callers when the phone rings.
Procedure 1. Go to OK > Settings > Audio > Ring Tones > Melodies.
On the CP930W, go to Menu > Settings > Basic Settings > Sound > Ring Tones > Intercom Call. On the CP935W, go to More > Basic > Sound > Ring Tones > Intercom Call. 2. Select the desired ring tone. The ring tone is played automatically. 3. Confirm the action.
Setting the Ring Tone for the External Calls
You can select a unique ring tone for the external calls so that you can identify callers when the phone rings.
| Audio Settings | 89
Procedure 1. Go to OK > Settings > Audio > Ring Tones > Melodies.
On the CP930W, go to Menu > Settings > Basic Settings > Sound > Ring Tones. On the CP935W, go to More > Basic > Sound > Ring Tones > Common. On the DD phone, go to Menu > Basic Settings > Sound > Ring Tones > Common. 2. Select the desired ring tone for a specific line. The ring tone is played automatically. 3. Confirm the action.
Silent Charging
You can enter silent mode when the handset is charging. When you exit charging, return to the volume before charging. It is not applicable to DD phones/CP935W.
Procedure 1. Go to OK > Settings > Audio.
On the CP930W, go to Menu > Settings > Basic Settings > Sound. 2. Press Change to select the Silent Charging check box.
Setting the Advisory Tone
Advisory tones are the acoustic signals of your handset, which inform you of different actions and states. It is not applicable to DD phones.
About this task You can configure the following advisory tones independently: · Keypad Tone: plays when you press any key on the keypad. It is not applicable to CP935W. · Key Tone: plays when you use the dialpad. It is only applicable to CP935W. · Touch Tone: plays when you tap the keys (except the touch keypad). It is only applicable to CP930W/
CP935W. · Confirmation: plays when a setting is changed or the handset is placed in the charger cradle. It is not
applicable to CP935W. · Low Battery: plays when the battery's remaining capacity is low and the handset needs charging.
Note: If the silent mode is activated, the advisory tones will not play, but you can still see the alert of low battery on the phone screen.
Procedure 1. Go to OK > Settings > Audio > Advisory Tones.
On the CP930W, go to Menu > Settings > Basic Settings > Sound > Advisory Tones. On the CP935W, go to More > Basic > Sound > Advisory Tone. 2. Select the desired value from the Keypad Tone field. On the CP935W, select the desired value from the Key Tone field. 3. On the CP930W/CP935W, select the desired value from the Touch Tone field.
| Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth | 90
4. Select the desired value from the Confirmation field. 5. Select the desired value from the Low Battery field. 6. Confirm the action.
Setting the Vibrator
By default, the phone simultaneously vibrates and rings when receiving an incoming call.
About this task It is only applicable to W59R/W78H. The following vibration settings are available for the incoming call: · Vibrate and Ring: The handset will simultaneously ring and vibrate. · Vibrate: The handset will vibrate only. · Vibrate then Ring: The handset will vibrate four times and then start ringing. · Off
Note: If the silent mode is activated, the handset will not vibrate and ring.
Procedure 1. Go to OK > Settings > Audio > Vibrator. 2. Select the desired method.
Disabling the Noise Cancellation
Noise cancellation helps improve intelligibility of speech in noisy environments. You are allowed to disable it.
About this task It is only applicable to W59R/W73H/W78H.
Procedure 1. Go to OK > Settings > Audio > Noise Cancellation. 2. Disable the noise cancellation. 3. Confirm the action.
Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth
Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the range of 1 to 2 meters (3 to 6 feet). You can pair and connect the Bluetooth-enabled mobile phone with your phone. After connection, you can do the following: · Make and receive mobile calls on the phone · Use the phone as a Bluetooth speaker for your mobile phone to play music.
| Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth | 91
· Merge the calls on your phones, the PC and connected mobile phone into a hybrid UC conference It is only applicable to CP930W/CP935W. · Activating the Bluetooth Mode · Pairing and Connecting the Bluetooth-enabled Mobile Phone · Enabling the Phone Audio · Enabling the Phone Media · Handling a Mobile Phone Call on the Phone · Editing Device Name of Your Phone · Making the Phone Discoverable · Deleting the Paired Bluetooth Device · Disconnecting the Bluetooth Device · Deactivating the Bluetooth Mode Related tasks Creating a Hybrid UC Meeting with Mobile Phone and PC
Activating the Bluetooth Mode
You should activate the Bluetooth mode first when you need to connect the Bluetooth device to your phone.
Procedure 1.
Tap or go to Menu > Settings > Basic Settings > Bluetooth.
On the CP935W, tap or go to More > Basic > Bluetooth. 2. Select On from the Bluetooth field.
On the CP935W, turn on the Bluetooth. 3. Confirm the action.
Pairing and Connecting the Bluetooth-enabled Mobile Phone
The phone cannot scan the Bluetooth devices, so you have to pair and connect the phone from your Bluetooth-enabled mobile phone.
Before you begin Make sure you have activated the Bluetooth mode and made the phone discoverable.
Procedure 1. Scan and pair the phone from the Bluetooth-enable mobile phone (the default device name of your
phone is "Yealink-CP930W"/"Yealink-CP935W"). 2. Select OK when the phone prompts the connection passkey. Related tasks Activating the Bluetooth Mode Making the Phone Discoverable
| Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth | 92
Enabling the Phone Audio
When you enable the phone audio, the phone can act as a speaker and microphone for your connected mobile phone. The call is made through your mobile phone, but the audio is present on the phone and the call is also controlled by the phone.
Procedure 1.
Select > Paired Bluetooth Device or go to Menu > Settings > Basic Settings > Bluetooth > Paired Bluetooth Device.
On the CP935W, tap > Paired Devices or go to More > Basic > Bluetooth > Paired Devices. 2. Select Options > Detail > Channel Control.
On the CP935W, tap . 3. Select Enabled from the Phone Audio field.
On the CP935W, turn on the Phone Audio. 4. Confirm the action.
Enabling the Phone Media
You can enable the media audio feature to use the phone as a Bluetooth speaker for your mobile phone/PC to play music.
Procedure 1.
Select > Paired Bluetooth Device or go to Menu > Settings > Basic Settings > Bluetooth > Paired Bluetooth Device.
On the CP935W, tap > Paired Devices or go to More > Basic > Bluetooth > Paired Devices. 2. Select Options > Detail > Channel Control.
On the CP935W, tap . 3. Select Enabled from the Media Audio field.
On the CP935W, turn on the Media Audio. 4. Confirm the action.
Note: When your device first connects to CP930W, you will be asked whether to open the media channel after connecting successfully.
Handling a Mobile Phone Call on the Phone
You can handle a mobile phone call on your phone, the phone acts as a speaker and microphone for your mobile phone.
Before you begin 1. Make sure that the Bluetooth-enabled mobile phone is paired and connected to your phone.
| Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth | 93
2. You have enabled the phone audio.
Procedure Do the following on the phone: ·
Place a call. Tap , and then tap Switch to switch to the Bluetooth channel. Place a call or multiple calls to the mobile contact. On the CP935W, tap in the upper right corner to switch to the Bluetooth channel first and then tap
. · Answer a call. An incoming call to your mobile phone is also shown on the phone, you can answer the
call on the phone. · During the call, you can hold/resume, mute/unmute or end the call on the phone.
Editing Device Name of Your Phone
You can edit the device name of your phone for easily recognizable.
Before you begin Make sure that the Bluetooth mode is activated.
Procedure 1.
Select > Edit My Device Information or go to Menu > Settings > Basic Settings > Bluetooth > Edit My Device Information.
On the CP935W, tap > Edit My Device Information or go to More > Basic > Bluetooth > Edit My Device Information. The phone screen displays the device name. 2. Enter the desired name in the Device Name field. 3. Confirm the action. Related tasks Activating the Bluetooth Mode
Making the Phone Discoverable
If you make your phone discoverable to other Bluetooth devices, other Bluetooth devices can scan and find your IP phone.
Before you begin Make sure that the Bluetooth mode is activated.
Procedure 1.
Select > Edit My Device Information or go to Menu > Settings > Basic Settings > Bluetooth > Edit My Device Information.
On the CP935W, tap > Edit My Device Information or go to More > Basic > Bluetooth > Edit My Device Information.
| Connecting a Mobile Phone to your CP930W/CP935W via Bluetooth | 94
2. Select On from the Open Discover field.
On the CP935W, turn on the Open Discover. 3. Confirm the action.
Related tasks Activating the Bluetooth Mode
Deleting the Paired Bluetooth Device
You can delete the Bluetooth device paired from your phone, the next time you activate the Bluetooth mode, the phone will not automatically connect to this device.
Procedure
1. Select > Paired Bluetooth Device or go to Menu > Settings > Basic Settings > Bluetooth > Paired Bluetooth Device.
On the CP935W, tap Bluetooth Device.
> Paired Bluetooth Device or go to More > Basic > Bluetooth > Paired
2. Select Options > Delete.
On the CP935W, select the desired device and tap
The phone prompts you whether to delete the device. 3. Confirm the action.
> Unpair.
Disconnecting the Bluetooth Device
You can disconnect your Bluetooth device from your phone. When you disconnect a Bluetooth device, it remains paired and you can reconnect it to your phone.
Procedure
1. Select > Paired Bluetooth Device or go to Menu > Settings > Basic Settings > Bluetooth > Paired Bluetooth Device.
On the CP935W, tap Bluetooth Device.
> Paired Bluetooth Device or go to More > Basic > Bluetooth > Paired
2. Highlight the connected Bluetooth device and select Disconnect.
On the CP935W, tap the device you want to disconnect and the phone prompts you whether to disconnect the device, and then tap OK to confirm the action.
Deactivating the Bluetooth Mode
After you deactivate the Bluetooth mode, the Bluetooth device will disconnect from your phone, but it remains paired and you can reconnect it to your phone.
| W59R/W78H Bluetooth | 95
Procedure 1.
Tap or go to Menu > Settings > Basic Settings > Bluetooth. On the CP935W, tap or go to More > Basic > Bluetooth. 2. Select Off from the Bluetooth field. On the CP935W, turn off the button in the Bluetooth field. 3. Confirm the action.
W59R/W78H Bluetooth
The W59R/W78H handset can be used with a Bluetooth headset. By default, the Bluetooth feature is disabled. To be able to use Bluetooth, it must be enabled. · Enabling/Disabling the Bluetooth · Searching and Pairing with a Bluetooth Headset · Managing Paired Headsets · Editing Device Name of Your Handset
Enabling/Disabling the Bluetooth
Procedure 1. Go to OK > Settings > Bluetooth. 2. Select Enabled/Disabled from the Bluetooth field. 3. Confirm the action.
Searching and Pairing with a Bluetooth Headset
Before you begin Make sure that Bluetooth is enabled.
Procedure 1. Go to OK > Settings > Bluetooth. 2. Select Scan Devices.
The search result list displays up to 20 Bluetooth devices. 3. Put the headset into pairing mode.
For more information, please refer to the headset's user guide. 4. If the W59R/W78H has detected more than one headset, select yours from the list and press Pair.
When pairing is successful, you will see the message "Connect Success".
Managing Paired Headsets
| Using Your CP930W/CP935W with PC | 96
Procedure 1. Go to OK > Settings > Bluetooth. 2. Select Paired Devices. 3. Select the device and press Discon. or Connect to change the device's current status. 4. Select Options, and you can do the following:
· Select Delete to delete the selected device. · Select Delete All to delete all devices. · Select Info to view the device name and Bluetooth MAC or change the name of the device.
Editing Device Name of Your Handset
You can edit the device name of the W59R/W78H, so it can be easily recognized.
Before you begin Make sure that the Bluetooth mode is activated.
Procedure 1. Go to OK > Settings > Bluetooth > My Devices.
The phone screen displays the device name. 2. Enter the desired name in the Device Name field. 3. Confirm the action.
Using Your CP930W/CP935W with PC
When connected to the PC, the phone acts as a speaker and microphone during calls. From your phone, you can do the following: · Manage the audio from calls or media played on your PC. · Merge phone calls, the PC and connected mobile phone into a hybrid UC conference. · Answer calls from the softphone.
Note: You can install a softphone (for example, Yealink VC Desktop) on PC to make calls. It is only applicable to CP930W/CP935W. · Connecting the PC to the Phone · Setting the Phone as PC Audio Device · Placing Calls via PC · Holding/Resuming the PC Audio · Muting/Unmuting the Microphone Related tasks Creating a Hybrid UC Meeting with Mobile Phone and PC
Connecting the PC to the Phone
You can connect the PC to the phone to play the PC audio.
| Using Your CP930W/CP935W with PC | 97 Procedure On the CP930W: Connect the phone to a PC using a micro USB cable. On the CP935W: Connect the phone to a PC using a Type C cable. · When your phone is idle, the phone screen is shown below:
CP930W:
CP935W:
· When there is a call or conference call on your phone, the original call or conference call is placed on hold.
· When you are placing a call, the dialing is canceled. Note: When you connect the PC to the phone, the phone is also charged at the same time. It is not applicable to CP935W.
Setting the Phone as PC Audio Device
By default, the PC automatically selects the connected phone as the audio device. If not, you may have to set the phone as a PC audio device via softphone or PC. · Setting the Phone as PC Audio Device via Softphone · Setting the Phone as PC Audio Device via PC
| Using Your CP930W/CP935W with PC | 98
Setting the Phone as PC Audio Device via Softphone
When your PC is connected to the phone, you can set the phone as a PC audio input and an output device via the softphone, for example, Yealink VC Desktop.
Procedure 1. In the top-left corner of the window, click the avatar icon to enter the settings window. 2. Click Device. 3. Select your phone from the Speaker drop-down menu. 4. Select your phone from the Microphone drop-down menu. 5. Optional: Click Test to test the microphone or the speaker.
Setting the Phone as PC Audio Device via PC
When your PC is connected to the phone, you can set the phone as the PC default audio device via PC.
Procedure 1. Click Start > Control Panel > Sound. 2. Click Echo Cancelling Speakerphone (Yealink CP930W Speakerphone) and click Set as Default
Device. On the CP935W, click Echo Cancelling Speakerphone(Yealink CP935W) and click Set as Default Device. 3. Click Microphone (Yealink CP930W Speakerphone) and click Set as Default Device. On the CP935W, click Click Microphone (Yealink CP935W) and click Set as Default Device. 4. Confirm the action.
Placing Calls via PC
If you have installed a softphone (for example, Yealink VC Desktop) on PC, you can place calls and the phone acts as a microphone and a speaker.
Before you begin Make sure you have set your phone as the PC audio device.
Procedure 1. Make the call (or answer an incoming call) using the installed softphone on PC.
The microphone is automatically activated on your phone. 2. End the call on the softphone.
The phone now only functions as a speaker for the PC.
Holding/Resuming the PC Audio
When you place the PC audio on hold, you cannot hear any audio on your phone.
Procedure 1. Select Hold to hold the call. 2. Select Resume to resume the call.
| Maintaining Your Phone | 99
Muting/Unmuting the Microphone
When you mute the microphone during a call, the other party cannot hear you but you can hear other parties.
Procedure 1. Tap the Mute touch key.
The mute touch key LED indicators glow red. 2. Tap the Mute touch key again to unmute the microphone.
Maintaining Your Phone
When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other tasks that your administrator may ask you to perform. · Investigating Warnings · Restarting the Base Station · Resetting the Base Station · Restarting the Handset · Resetting the Handset · Triggering the Auto Provisioning
Investigating Warnings
When the default password is used on the phone, you can view the warning details about the issue from Status screen.
Procedure Go to OK > Status > Base. On the CP930W/DD phone, go to Menu > Status > Base(Base Status). On the CP935W, go to More > Status > Base Status. The warning detail is displayed in the Warning (Warnings) field.
Restarting the Base Station
The improper operation may cause malfunction. If a malfunction occurs, your system administrator may ask you to restart the base station to refresh the settings.
| Maintaining Your Phone | 100
Procedure 1. Go to OK > Settings > System Settings > Base Restart.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reboot Config > Base Reboot. On the DD Phone, go to Menu > Advanced Settings (default PIN: 0000) > Reboot Config > Base Reboot. On the CP935W, go to More > Advanced (default PIN: 0000) > Reboot > Base Reboot. 2. Enter the system PIN (default: 0000), and then press Done. On the CP935W, tap Reboot. 3. Confirm the action.
Results After the above steps, the registration LED and network status LED on the base station go out simultaneously. After a period of time, the LED indicators will glow green again when the base station restarts successfully.
Resetting the Base Station
Your system administrator may ask you to reset your phone to factory after you have tried all troubleshooting suggestions but still do not solve the problem. Except the handset registrations, the phone will reset all settings to the factory defaults after the resetting. Check with your system administrator if the personalized settings are kept before resetting your phone to factory.
Procedure 1. Go to OK > Settings > System Settings > Base Reset.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reboot Config > Reset Base Settings. On the DD Phone, go to Menu > Advanced Settings (default PIN: 0000) > Reset Config > Base Reset. On the CP935W, go to More > Advanced (default PIN: 0000) > Reset > Base Reset. 2. Enter the system PIN (default: 0000), and then press Done. On the CP935W, tap Base Reset directly. 3. Select Reset to factory. A message prompts whether to reset the base. 4. Confirm the action.
Results All individual settings of the base station will be reset to factory defaults. The power LED indicator and network LED indicator on the base station slowly flash in sequence during the resetting. LEDs on the base station glow green after startup.
Important: Base station reset may take a few minutes. Do not power off until the base station starts up successfully.
| Maintaining Your Phone | 101
Restarting the Handset
You can restart the handset according to your needs.
About this task Note: It is only applicable to CP930W/CP935W.
Procedure 1. On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reboot Config >
Handset Reboot. On the CP935W, go to More > Advanced (default PIN: 0000) > Reboot > Handset Reboot. 2. Tap OK. On the CP935W, tap Reboot. A message prompts whether to reboot the handset.
Resetting the Handset
You can reset individual settings that you have configured on the handset. Except the settings of directory, call history, voice mail, and the handset registration, the handset will reset all customized settings to factory after the resetting.
Procedure 1. Go to OK > Settings > System Settings > Handset Reset.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Handset Reset. On the DD phone, go to Menu > Advanced Settings (default PIN: 0000) > Reset Config > Handset Reset. On the CP935W, go to More > Advanced (default PIN: 0000) > Reset > Handset Reset. The phone prompts you whether to reset the handset. 2. Confirm the action.
Triggering the Auto Provisioning
Your system administrator may ask you to update your phone configurations. You can trigger the auto provisioning using the wizard.
Procedure 1. Go to OK > Settings > System Settings > Auto Provision.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Auto Provision. On the DD Phone, go to Menu > Advanced Settings (default PIN: 0000) > Auto Provision. On the CP935W, go to More > Advanced (default PIN: 0000) > Auto Provision. 2. Enter the system PIN (default: 0000), press Done. 3. Enter the user name, select OK.
| Appendix | 102
4. Enter the password, select OK. The phone prompts whether to update immediately.
5. Confirm the action.
On the CP935W, enter the user name and password directly, and then tap action.
to save and confirm the
Appendix
· Appendix A- Menu Structure · Appendix B - Input Modes and Characters
Appendix A- Menu Structure
W73H/W56H/W53H/W59R:
| Appendix | 103
| Appendix | 104 Note: The menus in the gray box are not available when the handset is not registered to a base station. W78H:
Note: The menus in the gray box are not available when the handset is not registered to a base station. CP930W:
| Appendix | 105 DD phone:
| Appendix | 106 CP935W:
| Appendix | 107
| Appendix | 108
Appendix B - Input Modes and Characters
Abc
(initials 123 ABC abc AÄÅ aäå SS in capitals)
ss
1
11
1
1
1
1
1
1
1
1
1
ABCabc2 2 DEFdef3 3
ABC2 abc2
2
AÀÁÂÃÄ aàáâãäåAÁÄB aáäb ÅÆBCÇ2æbcç2 CC2 cc2
2
2
DEF3 def3
3
DEÈÉÊ deèé ËF3 êëf3
DEÉ F3
deé f3
3 3
GHIghi4 4
GHI4 ghi4
4
GHIÌÍ ghiìí ÎÏ4 îïi4
GHIÍ4
ghií4 4 4
JKLjkl5 5 JKL5 Jkl5 5 JKL5 jkl5 JKLL5 jkll5 5 5
MNO mno6
6
PQRS pqrs7
7
TUVtuv8 8
WXYZ wxyz9
9
space.,?! 0
0
MNO6 mno6 6
MNÑOÒ mnñoò ÓÔÕÖØ6óôõöø6
MNO ÓÖ6
mno óö6
6
6
PQRS7 pqrs7 7
PQRSß7 pqrsß7
PQR SS7
pqr ss7
7 7
TUV8 tuv8
8
TUÙÚÛ tuùúû ÜV8 üv8
TUÚÜ tuúü V8 v8 8
8
WXYZ9 Wxyz9
9
WX YZ9
wx yz9
WXYÝ wxyý ZZ9 zz9
9
9
0 . , ? ! 0 . , ? ! space space space 0
space 0
space 0
space 0
space 0
0
0
space 0
space = / \ ^ ; : . , - + * # § % @ ? ! ¿ ¡ ( ) { } [ ] < > ¥ $ | ~ ¤
space _' " space = / \ _' " = / ^;:., \^;:., - +-+* * # #§% § % @?! @?! ¿ ¡ ( ) ¿¡() { } [ ] { } [ ] <>¥$ <>¥ | ~ $ ¤ | ~ ¤
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