Tefal i-Coach Touch WiFi Kitchen Machine

User Manual

Welcome

Hello and thank you for choosing our i-Coach Touch kitchen machine to help you succeed in all your baking desires and achievements! You will find in the following instructions for use all the information you need to use it. We hope you will enjoy it.

Warning: A safety booklet is also provided with this appliance. Before using your appliance for the first time, please read this booklet and the following instructions for use carefully and keep them in a safe place.

Appliance Description

Diagram A shows the main components of the kitchen machine:

  • A: Motor unit
  • A1: Beater and hook mixing outlet
  • A2: Whisk mixing outlet
  • A3: Low speed outlet
  • A4: High speed blender/mini-chopper/grinder outlet
  • A5: High speed food processor outlet
  • A6: Low speed outlet cover
  • A7: High speed outlet cover
  • A8: Head release press button
  • A9: Power switch (O/I)

Diagram B shows the interface:

  • B: Interface
  • B1: Back / Cancel touch key
  • B2: Touchscreen
  • B3: Speed selector (with Start/Stop in the center)
  • B4: Stop
  • B5: Pulse
  • B6: Incorporation speed
  • B7: Speeds 1 to 8

Diagram C shows the bowl assembly:

  • C: Bowl assembly
  • C1: Splashguard lid
  • C2: Splashguard
  • C3: Bowl

Diagram D shows the accessories:

  • D: Accessories
  • D1: Balloon whisk
  • D2: Dough hook
  • D3: Beater
  • D4: Dough Scraper
  • D5: Mini-chopper (*according to model)
  • D6: Connected scale (*according to model)

Technical Data for the Appliance

ParameterSpecification
Power1200W
Operating time range: Screen ONup to 30 minutes
Operating duration range: Screen ON5 sec to 30 minutes, adjustable in steps of 5 sec minimum to 1 min maximum.
Number of speedsPulse: speed to use by impulsion. Incorporation speed: Very slow speed to incorporate delicate ingredients like egg whites. Speeds 1 to 8: to select according to the chosen preparation.
Standby modeThe appliance goes in standby mode after 15 minutes of inactivity. To turn the appliance back on, press on Start/Stop or select a speed on the knob or select the pulse mode.
Standby consumption when connected0.2 Wh
Max transmitted power20dBm_100mW
Frequency in connected mode2412-2483.5 MHz

Getting Started

Before using the appliance for the first time, wash all parts of the unit with soapy water except for the motor unit (see «Cleaning» section). We recommend washing all the accessories (D1), (D2) and (D3) in dishwasher at least once. Rinse and dry. Accessories are packed in non-woven bags; you can use them as storage pouches.

Place the appliance on a flat, clean and dry surface, make sure that the speed selector (B7) is in position «Stop» (B4) and then plug in your appliance. Select the O/I power switch (A9) to start the unit.

Never move the appliance by carrying it by an accessory fixed on the top (for example mini-chopper).

Assembly:

Follow diagrams 1.1 to 1.9.

Usage:

To start the appliance, turn the speed selector (B7) to the chosen speed and press the center of the selector on «Start/Stop» (B3).

Important: The appliance will only start if the high speed outlet cover (A7) and the head are locked. If you unlock the cover (A7) and/or the head during operation, the appliance will stop immediately. Place the cover (A7) and/or lock down the head, press «Start» (B3) or chose the control knob (B7) or «Pulse» (B5) function to restart the machine.

The appliance goes in standby mode after 15 minutes of inactivity. To turn the appliance back on, press on «Start/Stop» (B3) or select a speed on the knob (B7) or select the pulse mode (B5).

Food can be added through the lid funnel (C2) during a preparation.

To stop the appliance, press the center of the speed selector (B3) on «Start/Stop» and return the selector to «Stop» (B4).

Disassembly:

Wait for the appliance to come to a complete stop, then perform the assembly steps in reverse: diagrams 1.9 to 1.1.

Cleaning the Appliance

Unplug the appliance.

Do not immerse the appliance (A) in water or put it under running water. Wipe it with a dry or slightly damp cloth.

Disassemble completely and rinse the accessories soon after use. Wash, rinse and dry the accessories. Refer to the cleaning table.

Handle all blades with care to prevent injury (diagram 2.4).

Tips & Advice

All models include the whisk, beater and dough hook attachments. Depending on the model the Mini Chopper may also be included. Below you will find recipe ideas, recommended speeds and times of use.

WHISK (D1)

To whisk eggs, whip creams and emulsify preparations. Please find detailed recipes below. Never use the balloon whisk to knead dough or heavy batters.

max
Egg whitesMax 10V81 min 45
MayonnaiseMax 1V74 min
Crêpe batterMax 21V1 - V35 sec
V530 sec
V61 min
V42 min
Whipped creamMax. 800 mlV5 - V7Max. 10 min

Recipes:

  • Egg whites: For best results, use room temperature eggs. Add the egg whites to the bowl with the lid. Start the appliance on speed 7. After 40 seconds, add sugar. Switch the appliance to speed 8 for 50 seconds.
  • Whipped cream: Place the bowl and the multiwire whisk attachment in the refrigerator for 5 minutes before preparing whipped cream. Add cream and sugar to the bowl through the lid and start the appliance at speed 5, then gradually increase to speed 7 for a maximum of 10 minutes.
  • Mayonnaise: Add the egg yolks, mustard and salt to the bowl with the lid on and start the appliance at speed 7. Add the oil very gradually through the opening in the lid for 3 minutes. After 3 minutes, remove the bowl from the appliance and scrape down the sides with a spatula, smoothing the mayonnaise for 3 to 4 turns.
  • Crêpe batter: Add the flour, eggs, sugar, oil and 200 ml of milk to the bowl with the lid and run the appliance at speed 1 for 5 seconds, then at speed 3 for 5 seconds, at speed 5 for 30 seconds and finally at speed 6 for 1 minute. Scrape down the sides of the bowl, then start the appliance again at speed 4. Add the remaining 400 ml of milk gradually by the opening in the lid for 2 minutes. Remove the bowl from the appliance and pass the preparation through a fine sieve. Leave to rest for 1 hour before making your crêpes. Brush a pan with a little oil, heat over medium heat and add a ladleful of batter. Cook for 1 minute on one side and 30 seconds on the other.

DOUGH HOOK (D2)

To prepare heavy doughs: bread, pizza and brioche doughs, fresh pasta.

Recipemax
White bread dough (1kg flour)Max. 1.8kgV11 min
V210 min
Brioche dough (750g flour)Max. 2.5kgV520 min
Pasta dough (600g flour)Max. 1kgV25 min

White bread dough: 500g flour, 340g water, 20g fresh yeast, 10g salt. In a separate bowl, let the yeast dissolve in the water for 5 minutes. Add the flour and salt to the bowl with the lid on and start the appliance at speed 1. Add the water and yeast gradually for 1 min. Switch to speed 2 for 10 minutes. Let the dough rise for 45 minutes at 30°C. Shape the bread and let it rise again for 90 minutes at 30°C. Preheat your oven to 230°C. Brush the surface of the bread with water and make slashes with a knife. Bake at 230°C for 25 minutes.

BEATER (D3)

For mixing cake and cookie batters, shortcrust and shortbread doughs. Never use the beater to knead heavy (yeast) doughs.

Recipemax
Cake batterMax 2.7kgV130 sec
V82 min 30
Pulse15 sec
Shortcrust pastryMax 700gV55 min

Cake batter: 180g flour, 3g baking powder, 3 eggs, 150g soft butter, 150g sugar. Take out the butter 1 hour before preparing your dough or put it in the microwave for 15 seconds to soften it without melting it. Preheat your oven to 180°C. Add the flour, baking powder, eggs, soft butter and sugar in the bowl with the lid. Start the appliance at speed 1 for 30 seconds, then at speed 8 for 2 minutes and 30 seconds, then scrape the wall of the bowl, and finally launch the device in Pulse mode for 15 seconds or until no more pieces of butter are visible. Butter and line a cake pan. Pour in the mixture and bake at 180°C for 1 hour. Let cool for 10 minutes before unmolding.

MINI-CHOPPER (D5)

To chop herbs, onions or small preparations.

Recipemax
Figs60gPulse3 sec

i-Coach Touch: My Coach to Dare Baking

The following control keys will light up when they are available for use:

Cancel/Go back [Icon: Back arrow] Start/Stop [Icon: Play/Pause] Pulse [Icon: Pulse] Incorporation speed [Icon: Speedometer] Speeds 1 to 8 [Icon: Speed dial]

You should press the center of the speed selector to start or stop mixing at any speed in manual mode or within a program.

1. First Time Use

i-Coach Touch is a smart appliance that helps you bake and succeed in all your preparations. It offers you basic preparations with result verification, as well as step-by-step recipes, all available in just a few taps.

With its intuitive, interactive touchscreen, you will be able to prepare anything you like: guaranteed results and success!

i-Coach Touch takes care of preparing and mixing your ingredients. It will guide you step-by-step through all the stages of the recipe. Follow the steps - it couldn't be easier!

Turn on your i-Coach Touch using the power switch O/I (A9) and follow the instructions that appear on screen. Throughout each of the steps, the (?) icon offers help on how to carry out each step.

Country Specific Settings

The first time you use the appliance, you will access the country-specific settings.

  1. Select your country
  2. Select your language

Once these two steps have been completed, a welcome screen will be displayed.

Internet Connection

You can now connect your i-Coach Touch to your home Internet on a 2.4GHz wifi only (5GHz wifi are not supported). You can complete this step now by selecting «Now» or later on by selecting «Later». You can perform this step later by accessing the settings for your i-Coach Touch from the home screen. An Internet connection is required to use the following features: access to all i-Coach Touch recipes, basic preparations, culinary techniques videos «My recipe books», «In my fridge», photos and videos as part of the step-by-step guide for your recipes product updates.

To connect your i-Coach Touch to the Internet, you must perform the following steps:

  • Select your network (Can't access your network? Go to «Settings» then «WiFi Settings>> then «Turn on WiFi»)
  • Enter the password for your WiFi connection
  • A «Connection in progress» screen will open [Icon: Loading spinner] while the connection is loading. This step may take a few minutes.
  • A «Congratulations!» screen will confirm that the connection has been established successfully
  • Lastly, you will need to select your time zone

Linking the App

The Tefal app lets you to keep an eye on your i-Coach Touch without needing to stay close to it. You can link the appliance to your smartphone or tablet. This also lets you access your recipes, wherever you are.

Please check that your smartphone/tablet WiFi function is connected to the Internet (WiFi/5G/4G/3G, etc.). The i-Coach Touch must be plugged into a power outlet.

You can perform this step later by accessing the settings for your i-Coach Touch from the home screen. Linking to your smartphone/tablet is required for use of the following features: «My recipe books», remote recipe progress tracking using a smartphone, sending recipes from your smartphone/tablet to your i-Coach Touch.

Compatible devices:

A list of smartphone and tablet models that are compatible with i-Coach Touch can be found at www.tefal.com

Downloading the app:

Download the Tefal app. Downloadable for free from the App Store (iPhone/iPad) and Google Play (Android).

[App Store Link] [Google Play Link]

Linking your account:

From the Tefal app on your smartphone/tablet, select the i-Coach Touch product and create an account, or sign in to your account if you already have one. Your appliance will generate a code (the will appear on screen B2) that you will need to enter in your Tefal app.

If you want to link multiple smartphones/tablets with your i-Coach Touch, each app must be connected to the same Tefal user account.

My First Recipe

When using the appliance for the first time, your i-Coach Touch will offer you the chance to make a first recipe for you to get to grips with the appliance. Selecting «My First recipe» will provide you with step-by-step instructions to guide you through the recipe.

This recipe will disappear from your home screen once it has been used, or after you have used your i-Coach Touch ten times.

2. Product Features

Your i-Coach Touch appliance has the option of being operated in «online» mode but can also be operated when in «offline» mode. It's also packed with features to help inspire you every day and make every meal a success! 50 recipes are available in «offline» mode, while in «online» mode, you have access to more recipes and more coaching services!

Recipe Search

From the home screen, you can search for recipes using the «Search» key [Icon: Magnifying glass]. You can search by the name of the recipe, or by ingredients. Filters are also available for refining your search.

Recipe Library

From the home screen, you can access the «Recipe library» function. This function lets you access all recipes available in the Coach community. In «offline» mode, a selection of pre-loaded recipe cards can be found on the home screen for each function on your i-Coach Touch. You can start the step-by-step guidance directly from one of these recipe cards.

Icons for recipe details: Number of portions, Preparation time, Resting time, Cooking time.

You can also search for a recipe on the community by tapping the «Search» icon [Icon: Magnifying glass]. To do this, simply type a dish or ingredient into the search bar and tap OK. You can refine your search by adding filters (type of dish, preparation time and recipe origin).

Basic Preparations

From the home screen, you can access the «Basic Preparations» function. This function allows you to find all the preparations whose results are guaranteed by the automatic programs and the result verifications. You can launch the step-by-step directly from one of these recipe cards.

Baking Techniques (only available with WiFi connection)

From the home screen, you can access the «Baking Techniques» function. This function allows you to find videos explaining specific tricks and tips for your preparations.

Recipe Books (only available with WiFi connection)

You can access the «My recipe books» function from the home screen. This feature lets you find all recipes you have previously saved as favourites via the Tefal app on your smartphone/tablet.

To use this feature you will need to download the Tefal app and create an account. You can create and edit your recipe books on your smartphone/tablet and access them on your i-Coach Touch when it is connected to WiFi. Once your i-Coach Touch is connected via WiFi, your recipe books will automatically sync between your appliance and smartphone/tablet each time you make a recipe.

What the WiFi connection indicators mean:

  • The product is not connected to WiFi. [Icon: WiFi symbol with cross]
  • ! The product is connecting to WiFi. [Icon: WiFi symbol with connecting waves]
  • The product is connected to WiFi. [Icon: WiFi symbol]

In My Fridge (only available with WiFi connection)

You can access the «In my fridge» function from the home screen. This function lets you search for a recipe using ingredients of your choice.

To find a recipe idea, tap on the «In my fridge» function and then add up to two ingredients. For each ingredient, you can enter the quantities using the connected scales. Then tap «Search» and a list of recipes will be displayed that match the settings you entered.

Manual Mode

You can select the speed of your choice thanks to the speed selector (B3) and click the «Start» button at the center of the selector. A timer will start on the touchscreen (B6). You can also set a timer before clicking «Start».

Settings

You can access the «Settings» function from the home screen. This function allows you to update the data stored during your first use of your i-Coach Touch. You can also connect your appliance to WiFi or link it to the app if you did not do so when you first used your appliance.

Connected Scale

Linking the connected scale accessory to your i-Coach Touch:

When a scale is provided with your i-Coach Touch, it has already been linked to the appliance; you do not need to do anything else.

For scales that have been purchased separately, go to your product settings and tap «My accessories». Lastly, select that you have a scale accessory. Your scale accessory is now linked.

Using the connected scales accessory:

When the connected scale icon [Icon: Scale] appears on your i-Coach Touch's screen, you can weigh your ingredients during the recipe preparation process. To do this, press the scale icon and place the ingredients to be weighed on your scale accessory.

! The scale enters in standby mode after 30 seconds of inactivity. To turn it back on, press OK.

There are three possible uses for the scale:

  • Weighing during preparation: You can weigh all of your ingredients before starting your recipe.
  • Weighing throughout a recipe: You can weigh your ingredients while making your recipe, at the beginning of each new step.
  • Free weighing: Choose one or more ingredients from your fridge and select them in your Coach app using the search bar. Press the scale icon on your i-Coach Touch, then place your ingredients on the scale accessory: You can then access a list of recipes for your weighed quantities.

Updates

To ensure that the product features function optimally, your product will offer you the option of performing updates. To do this, a window will appear on the screen and will prompt you to accept/not accept the installation of the latest available update. Tap accept and your i-Coach Touch will perform the update.

Offline Mode

You can use your i-Coach Touch when in offline mode. The below functions are available in offline mode:

  • Recipe Library: Detailed information on the Recipe library can be found on page [Page Number]. The Recipe library gives you access to 50 recipes.
  • Basic Preparations: Detailed information about the basic preparations can be found on page 21.
  • Manual Mode: Detailed information about the manual mode can be found on page 22.

Important: Appliance Entering Security

! Your appliance is equipped, as standard, with electronic motor protection devices to ensure a long lifespan. This electronic security system safeguards the motor against abnormal use, meaning your motor is completely protected.

Under certain, very extreme operating conditions that do not comply with the recommendations contained in the manual (see «TIPS & ADVICE» table: volumes potentially too big and/or unusually long operating time and/or not enough time allowed between recipes), the electronic protection system will be triggered to protect the motor; in this case, the appliance will stop and a «security message» will appear on the screen to indicate that the appliance has temporarily stopped working.

If a «security message» appears on your screen and your appliance stops operating, proceed as follows:

  • Leave your appliance plugged in and the O/I switch in position 1 «ON» (A9).
  • Refer to the on-screen recommendations to modify your program settings (see «TIPS & ADVICE» table for ingredient quantities/speed/max time/accessory type).

Our Customer service department is available in case of any questions (see contact information in the warranty booklet).

What to Do If Your Appliance Does Not Work

PROBLEMCAUSESOLUTION
Difficulties when making certain recipesUnsuitable recipesYour recipes - whether personal or found on the Internet - may not be suitable for your appliance and its accessories (quantities, baking time, unsuitable accessories): Before starting your recipe, ensure that you are following the operating instructions in this instruction manual.
The appliance does not operateIt is not plugged inPlug the appliance into a power socket.
My screen is still black / Your appliance is in «standby» modePress one of the touch keys START & STOP.
The switch is in position 0Move the switch to position 1.
Excessive vibrationThe appliance is not placed on a flat surface; the appliance is not stablePlace the appliance on a flat surface.
Volume of ingredients is too largeReduce the amount of ingredients / Be sure you are following carefully instructions for use mentioned on this booklet.
Loud noise during operationWrong accessoryCheck that you are using the recommended accessory.
Splashguard lid is not fixed during operationThe bowl or lid is not positioned or locked correctlyCheck that the bowl or lid is correctly positioned and locked in accordance with the diagrams in the manual.
The head could not return on its initial positionUsing the wrong accessoryEnsure that you are using the appropriate attachment (e.g. do not use the whisk A2 to knead or mix dough). For more information, refer to the recommendations in the recipe and to the operating instructions in this instruction manual.
The splashguard lid is not correctly fixed in both lugs of the headFix correctly the splashguard lid in both lugs of the heads (turn the lid clockwise).
The splashguard lid is not correctly fixed in both lugs of the headFix correctly the splashguard lid in both lugs of the heads (turn the lid clockwise).
PROBLEMCAUSESOLUTION
SECU error message ERR 24The rotor is blocked. Your appliance has detected an anomaly.Empty the bowl. If the problem persists, contact the after-sales service.
SECU error message ERR 26Motor overheatingAllow the machine to cool for 30 min and reduce the amount of food in the bowl.
SECU error message ERR 29Overload caused by big volume of ingredients or speed too highReduce the ingredients or reduce the speed.
Error message head is liftedThe head is lifted.Lower the head.
SECU error message: lid missing / accessory missing or not correctly assembledThe splashguard lid is not correctly fixed or accessories are not correctly fixed.Install the splashguard lid correctly or fix correctly the accessories (blender, mini-chopper, mini-grinder).
Error message ERR35Your appliance has a problem with power card.Contact the after-sales service.
Error message ERR37Your appliance has a problem of overspeed.Contact the after-sales service.
ERR02 / ERR30Connection problem.Your i-Coach Touch is not able to communicate over WiFi. Unplug your appliance and plug it back in. If the problem persists, contact your after-sales service centre.
Message displayThe product is not connected to WiFi.Check your WiFi network or unplug your appliance, then plug it back in. If the problem persists, contact your after-sales service centre.
Message displayThe product is connecting to WiFi.Wait for the logo to be displayed before access to recipes.
UI-1, UI-3Your product is having trouble loading certain data over WiFi.If the problem is recurring, your WiFi signal may be too weak. Try moving your appliance closer to your router or install a WiFi extender close to your product to improve the quality of the WiFi signal.
UI-2, UI-4, UI-5, UI-6Your appliance is having trouble retrieving certain local data or WiFi data.If your appliance is not connected, try connecting it and initiating data synchronisation. If your appliance is connected, try to improve the signal quality (see cell above).

Recycling

Disposing of the Packaging and the Appliance: The packaging is made up of environmentally-safe materials and can therefore be disposed of in accordance with the recycling measures in force in your area. To dispose of the appliance, check with the appropriate service in your area.

Environment protection first! Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

*The Bluetooth® trademark and logos are registered trademarks of Bluetooth SIG, Inc. and their use by the SEB Group has been authorized. Google Play and Android are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and in other countries. App Store is a service mark of Apple Inc.

Glossary

  • Pair: The act of grouping or linking two appliances. This happens the first time that you connect your smartphone or tablet with the i-Coach Touch.
  • Synchronize: The act of updating information. The app synchronizes with the i-Coach Touch in order to exchange information when they are connected.
  • Connect: Establishing a link between the app (smartphone/tablet) and the appliance (i-Coach Touch). This is required for synchronization to take place.
  • Cookies: This is the usage information sent to Tefal to improve the app.
Models: QB950D38, QB950D38, I-COACH TOUCH Wi-Fi Food Processor, I-COACH TOUCH Wi-Fi, Food Processor, Processor

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References

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