Nissan Juke: Instrument Panel and Center Console Service Manual

Precautions

General Precautions: Always observe the following for preventing accidental activation:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision, all maintenance must be performed by an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation.
• Never use electrical test equipment on any circuit related to the SRS unless instructed. SRS wiring harnesses are identified by yellow and/or orange harnesses or connectors.

Precautions When Using Power Tools (Air or Electric) and Hammers:

• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the battery, and wait at least 3 minutes before performing any service.

Service Notes:

• Disconnect battery negative terminal in advance.
• Disconnect air bag system line in advance.
• Never tamper with or force air bag lid open.
• Be careful not to scratch parts.
• When removing or disassembling any part, be careful not to damage or deform it. Protect parts with a shop cloth.
• When removing parts with a screwdriver or other tool, cover the tool surface with vinyl tape.
• Keep removed parts protected with a shop cloth.
• If a clip is deformed or damaged, replace it.
• If an unreusable part is removed, replace it with a new one.
• Tighten bolts and nuts firmly to the specified torque.
• After reassembly, check that each part functions correctly.
• Stain Removal:
  • Water-soluble stains: Dip a soft cloth in warm water, squeeze tightly, wipe the stain, then wipe with a soft dry cloth.
  • Oil stain: Dissolve synthetic detergent in warm water (2-3% density), dip cloth, wipe stain. Rinse with fresh water, squeeze cloth tightly, wipe off detergent. Wipe area with a soft dry cloth.
• Never use any organic solvent, such as thinner or benzine.

Preparation

Special Service Tools

The actual shapes of Kent-Moore tools may differ from those illustrated.

• Tool Number (Kent-Moore No.): J-39570
  Tool Name: Chassis ear
  Description: Locates the noise. (Illustrated as a device with a probe and handle).
• Tool Number (Kent-Moore No.): J-43980
  Tool Name: NISSAN Squeak and Rattle Kit
  Description: Repairs the cause of noise. (Illustrated as a kit containing various items).

Commercial Service Tools

• Tool Name: Engine ear
  Description: Locates the noise. (Illustrated as a headset with a probe).
• Tool Name: Remover tool
  Description: Removes clips, pawls, and metal clips. (Illustrated as various prying tools).
• Tool Name: Hook and pick tool
  Description: Removes rear console cover. (Illustrated as a set of hooked and pointed tools).

Clip List

This section details various clips used in the vehicle and their removal/installation procedures, often illustrated with diagrams showing the clip shape and the tool used.

• Clip Type 1: Removed by bending up with flat-bladed screwdrivers or a clip remover.
• Clip Type 2: Removed with a clip remover.
• Clip Type 3: Removal involves pushing the center pin. Installation requires pushing the pin into a catching position.
• Clip Type 4: Holder portion of the clip must be spread out to remove the rod.
• Clip Type 5: Removed by bending up with flat-bladed screwdrivers or a clip remover.
• Clip Type 6: Removal involves unscrewing with a Phillips screwdriver and then using a flat-bladed screwdriver to remove the female portion.
• Clip Type 7: Rotates 45° to remove.

Symptom Diagnosis: Squeak and Rattle Trouble Diagnoses

This section guides technicians through diagnosing and repairing squeaks and rattles within the vehicle.

Work Flow

The diagnostic process follows these steps:

1. Customer Interview
2. Check Related Service Bulletins
3. Locate the Noise and Identify the Root Cause
4. Repair the Cause
5. Confirm Repair
6. Inspection End

Customer Interview

Interview the customer to determine conditions when the noise occurs. Use the Diagnostic Worksheet to document facts and customer comments. This is necessary to duplicate the conditions.

• The customer may not provide a detailed description; obtain all facts.
• If multiple noises exist, prioritize the customer's concern. A test drive with the customer can help.
• Isolate noise characteristics using provided descriptions to ensure consistent communication.

Noise Characteristics:

• Squeak: Like tennis shoes on a clean floor. Characterized by light contact, fast movement, road conditions, hard surfaces (high-pitched), softer surfaces (low-pitched), or edge-to-surface (chirping).
• Creak: Like walking on an old wooden floor. Characterized by firm contact, slow movement, twisting, rotational movement, and pitch dependent on materials.
• Rattle: Like shaking a baby rattle. Characterized by fast repeated contact, vibration, similar movement, loose parts, missing clips/fasteners, or incorrect clearance.
• Knock: Like a knock on a door. Characterized by hollow sounds, sometimes repeating, often brought on by driver action.
• Tick: Like a clock second hand. Characterized by gentle contacting of light materials, loose components, or driver action/road conditions.
• Thump: Heavy, muffled knock noise. Characterized by softer knock, dull sounds, often brought on by activity.
• Buzz: Like a bumblebee. Characterized by high frequency rattle, firm contact.

Note: Noise perception varies by individual. Weather conditions (humidity, temperature) can affect noise levels.

Duplicate the Noise and Test Drive

Drive the vehicle with the customer to duplicate the noise. If difficult, drive on undulating or rough roads. If duplication is easier when stopped, try actions like closing a door, tapping areas, revving the engine, using a floor jack for vehicle twist, applying engine load, or hitting a tire with a rubber hammer.

Check Related Service Bulletins

After verifying the customer concern, check ASIST for Technical Service Bulletins (TSBs) and follow their procedures.

Locate the Noise and Identify the Root Cause

Use listening tools (Chassis ear, engine ear, stethoscope) to pinpoint the noise source. Identify the cause by removing suspected components, tapping/pushing/pulling them (without excessive force), feeling for vibrations, or placing paper between components. Look for loose components and contact marks.

Repair the Cause

If the cause is a loose component, tighten it. If it's insufficient clearance, separate or reposition components. Insulate components using urethane pads, foam blocks, felt cloth tape, or urethane tape. The NISSAN Squeak and Rattle Kit (J-43980) is available for this purpose.

CAUTION: Never use excessive force as many components are plastic.

NISSAN Squeak and Rattle Kit Contents:

• URETHANE PADS [1.5 mm thick]: For insulating connectors, harnesses, etc. (Part numbers and dimensions provided).
• INSULATOR (Foam blocks): For insulating components from contact, filling space behind panels. (Part numbers and dimensions provided).
• INSULATOR (Light foam block): (Part numbers and dimensions provided).
• FELT CLOTHTAPE

Additional materials like UHMW (TEFLON) TAPE, SILICONE GREASE, SILICONE SPRAY, and DUCT TAPE can also be used.

Instrument Panel Noise Sources:

Incidents are often caused by contact and movement between:

• Cluster lid A and instrument panel
• Acrylic lens and combination meter housing
• Instrument panel to front pillar garnish
• Instrument panel to windshield
• Instrument panel mounting pins
• Wiring harnesses behind the combination meter
• A/C defroster duct and duct joint

These can be located by tapping, moving components, or pressing on them. Repairs often involve felt cloth tape or silicone spray. Urethane pads can insulate wiring harnesses.

CAUTION: Never use silicone spray to isolate a squeak or rattle; it makes rechecking impossible.

Center Console Noise Sources:

Components to check include:

• Shifter assembly cover to finisher
• A/C control unit and cluster lid C
• Wiring harnesses behind audio and A/C control unit

Instrument panel isolation procedures also apply to the center console.

Door Noise Sources:

Check for:

• Finisher and inner panel making a slapping noise
• Inside handle escutcheon connection to door finisher
• Wiring harnesses tapping
• Door striker out of alignment causing popping noise

Insulation with felt cloth tape or foam blocks from the NISSAN Squeak and Rattle Kit can repair these noises.

Trunk Noise Sources:

Often caused by a loose jack or items in the trunk. Check for:

• Trunk lid dumpers out of adjustment
• Trunk lid striker out of adjustment
• Trunk lid torsion bars knocking together
• Loose license plate or bracket

Repairs involve adjusting, securing, or insulating the components.

Sunroof/Headlining Noise Sources:

Check for:

• Sunroof lid, rail, linkage, or seals
• Sunvisor shaft shaking
• Front or rear windshield touching headlining

Repairs usually involve insulating with felt cloth tape.

Seat Noise Sources:

Note seat position and load when isolating noise. Causes include:

• Headrest rods and holder
• Squeak between seat pad cushion and frame
• Rear seatback lock and bracket

Repairs may involve repositioning components or applying urethane tape.

Underhood Noise Sources:

Interior noise can be transmitted from under the hood. Causes include:

• Components mounted to the engine wall
• Components passing through the engine wall
• Engine wall mounts and connectors
• Loose radiator mounting pins
• Hood bumpers out of adjustment
• Hood striker out of adjustment

Isolate by securing, moving, or insulating components one at a time, or by changing engine RPM or load.

Diagnostic Worksheet

A worksheet is provided for customers to document noise location and conditions. It aids service advisors and technicians in confirming the noise.

Removal and Installation: Instrument Panel Assembly

This section details the steps for removing and installing the instrument panel assembly and related components.

Parts List (Referenced by Number in Exploded View):

Instrument Panel Assembly Components:

1. Front passenger air bag module
2. Instrument panel assembly
3. Instrument side finisher LH
4. Combination meter
5. Cluster lid A
6. Push-button ignition switch
7. Steering column upper cover
8. Steering column lower cover
9. Multi display unit
10. Instrument lower cover LH
11. Instrument lower cover RH
12. Glove box lid
13. Glove box dumper
14. Glove box assembly
15. Illumination lamp
16. Socket and bulb
17. Instrument side finisher RH
18. Switch panel
19. Sunload sensor
20. Optical sensor
21. Hazard switch
22. Instrument lower panel LH
23. Audio unit or AV C/U
24. Steering lock escutcheon (without Intelligent Key)
25. Steering column mask (with Intelligent Key)
26. Warning lamp
27. Socket knob
28. Inner socket
29. Cluster tray
30. USB connector
31. Socket ring
32. A/C finisher (manual A/C)
33. A/C controller (manual A/C)
34. Knob

Symbols: [Clip], [Pawl], [Metal clip]. [Metal clip] indicates a part that always needs replacement after disassembly. [N·m (kg-m, ft-lb)] indicates torque specifications.

Work Steps (Order of Removal):

When removing the instrument panel assembly, combination meter, audio unit, NAVI C/U, or center console assembly, follow the numbered steps.

Removal Procedure Summary:

WARNING: Before servicing, turn ignition switch OFF, disconnect battery negative terminal, and wait 3 minutes.

CAUTION: Use a plastic remover tool.

1. Remove shift lever knob (MT models only).
2. Remove console finisher assembly: Put selector lever in 'N', loosen parking brake, lift assembly, and pull towards the rear.
3. Remove console rear finisher: Move front seats forward, pull back finisher, disengage pawls and metal clips.
4. Remove center console assembly fixing screws.
5. Remove instrument lower cover LH/RH: Move seats to rearmost position, remove fixing clips, pull cover crosswise, disengage pawls and metal clips.
6. Remove center console assembly: Remove fixing screws, lift back side.
7. Release front pillar portion of front body side welt LH/RH.
8. Remove front pillar garnish LH/RH.
9. Remove instrument side finisher LH/RH: Insert remover tool to disengage pawls, pull back finisher. Apply protective tape to prevent damage.
10. Remove instrument lower panel LH: Remove hood opener/fuel lid lever, remove fixing screw, pull panel back, disengage pawls/clips, disconnect harness and duct.
11. Remove driver air bag module.
12. Remove steering wheel.
13. Remove steering column covers: Place tilt to lowest level.
14. Remove steering lock escutcheon.
15. Remove spiral cable.
16. Remove combination switch.
17. Remove cluster lid A: Cover steering shaft, pull lid back, disengage clips, pull out, disengage pawls/clips, disconnect connectors. Apply protective tape.
18. Remove combination meter.
19. Remove multi display unit (with auto A/C) or A/C finisher (with manual A/C): Apply protective tape, insert remover tool to disengage pawls/clips, pull unit back, disconnect harness. For manual A/C, hold intake door lever knob, tilt, disengage, pull up knob. Insert remover tool into cutouts at bottom of multi display unit, pull straight back. Pull back A/C finisher.
20. Remove cluster lid C: Remove screws, pull lid back, disengage pawls/clips, disconnect harness.
21. Remove audio unit or NAVI C/U.
22. Disconnect hazard switch harness connector.
23. Remove cluster tray: Insert remover tool, pull downward, disengage clips, pull tray back, disconnect harness. Apply protective tape.
24. Release front pillar portion of front body side welt RH.
25. Remove front pillar garnish RH.
26. Remove instrument side finisher RH: Insert remover tool, disengage pawls, pull back. Apply protective tape.
27. Remove glove box lid: Open lid, pull toward rear, disengage joint. Disengage pawl, remove damper pin.
28. Remove glove box assembly: Remove screws, pull cover back, disengage pawls, disconnect lamp harness.
29. Remove passenger air bag module.
30. Remove switch panel: Insert remover tool, disengage pawls, pull up, disconnect harness. Apply protective tape.
31. Remove instrument panel assembly: Remove mounting screws/bolts. Disengage harness. Remove panel from passenger door opening. CAUTION: Cover CVT shift selector with a shop cloth. 2 workers required.

Installation is in the reverse order of removal. CAUTIONS: Adjust parking brake lever stroke. Replace steering wheel mounting nut, driver air bag module mounting bolts, and passenger air bag module mounting bolts with new ones.

Removal and Installation: Center Console Assembly

This section details the steps for removing and installing the center console assembly and related components.

Exploded View Components:

CVT Models:

1. Console indicator finisher
2. Instrument lower cover RH
3. Center console assembly
4. Instrument lower cover LH
5. Instrument stay
6. CVT shift selector assembly
7. Console rear bracket
8. Console rear finisher
9. Seat heated switch
10. Console switch finisher
11. Console switch finisher
12. Console finisher assembly
13. Console mask
14. Console front bracket

MT Models:

1. Console boot
2. Instrument lower cover RH
3. Center console assembly
4. Instrument lower cover LH
5. Instrument stay
6. Console center bracket
7. Console rear bracket
8. Console rear finisher
9. Seat heated switch
10. Console switch finisher
11. Console switch finisher
12. Console finisher assembly
13. Console mask
14. Console front bracket

Symbols: [Pawl], [Metal clip].

Removal Procedure Summary:

WARNING: Before servicing, turn ignition switch OFF, disconnect battery negative terminal, and wait 3 minutes.

CAUTION: Use a plastic remover tool.

1. Remove shift lever knob (MT models only).
2. Remove console finisher assembly: Put selector lever in 'N', loosen parking brake, lift assembly, and pull towards the rear.
3. Remove console rear finisher: Move front seats to frontmost position, pull back finisher, disengage pawls and metal clips.
4. Remove center console assembly fixing screws.
5. Remove instrument lower cover LH/RH: Move seats to rearmost position, remove fixing clips, pull cover crosswise, disengage pawls and metal clips.
6. Remove center console assembly: Remove fixing screws, lift back side.

Disassembly and Assembly of Console Finisher Assembly:

• DISASSEMBLY:
• Remove console finisher assembly.
• Remove console indicator finisher (CVT models): Disengage fixing pawls from inside the finisher assembly.
• Remove console indicator finisher (MT models): Disengage console boot fixing pawls from inside the finisher assembly.
• Remove console switch finisher: Disengage console switch finisher fixing pawls from inside the finisher assembly.
• ASSEMBLY: Assemble in the reverse order of disassembly.