specified in this manual. If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • • • Check the battery level After you have installed the battery, check the battery level on the handset screen. If the battery icon is , or , then go to Before use section to set the date and time,
Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual. If the handset ...
Nov 03, 2016 · specified in this manual. If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • • • Check the battery level After you have installed the battery, check the battery level on the handset screen. If the battery icon is , or , then go to Before use section to set the date and time,
Go to www.vtechcanada.com to register your product for enhanced warranty support and latest VTech product news.
CS6949 CS6949-2 CS6949-3
DECT 6.0 cordless telephone
Abridged user's manual (Canada version)
Congratulations
on purchasing your new VTech product. Before using this product, please read Important safety instructions.
This abridged user's manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.
Please refer to the User's manual for a full set of installation and operation instructions at www.vtechcanada.com.
What's in the box
Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Compatible with Hearing Aid T-Coil
T
TIA-1083
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
1 set for CS6949 2 sets for CS6949-2 3 sets for CS6949-3
1 set for CS6949 2 sets for CS6949-2 3 sets for CS6949-3
Abridged user's manual
Important Safety Instructions
Handset overview
p
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1 Handset earpiece
2 LCD display
3 · Show a menu. · While in a menu, press to select an item, or save an entry or setting.
4 · Hang up a call. · Silence the ringer temporarily while the handset is ringing. · Press and hold to erase the missed call indicator while the phone is not in use. · Press to return to the previous menu; or press and hold to return to idle mode, without making changes.
5 · Press and hold to set and turn on the quiet mode, or turn it off. · Press repeatedly to show other dialing options when reviewing a caller ID log entry.
6 · Press to start an intercom conversation or transfer a call.
7 Microphone
8
· Mute the microphone during a call. · Delete digits or characters while using the
dialing keys. · Silence the ringer temporarily while the
handset is ringing.
9
· Make or answer a call using the handset speakerphone.
· During a call, press to switch between the speakerphone and the handset earpiece.
10 · While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.
11 · Press to add a space when entering names.
12 · Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook. · Press and hold to set or dial your voicemail number.
13 · Make or answer a call. · Answer an incoming call when you hear a call waiting alert.
14
· Press repeatedly to review the redial list. · Press and hold to insert a dialing pause
while entering a number.
15
· Review the phonebook when the phone is not in use.
· Increase the listening volume during a call. · Scroll up while in a menu, phonebook, caller
ID log, or redial list. · Move the cursor to the right when entering
numbers or names.
· Review the caller ID log when the phone is not in use.
· Decrease the listening volume during a call.
· Scroll down while in a menu, phonebook, caller ID log, or redial list.
· Move the cursor to the left when entering numbers or names.
16
light
· On when the handset is charging.
Telephone base overview
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1 LCD display
2 · Answer an incoming call when you receive a call waiting alert.
· Review the phonebook when the phone is not in use.
· Scroll up while in a menu, or in the phonebook, caller ID log or redial list.
· Move the cursor to the right when entering numbers or names.
· Show a menu.
· While in a menu, press to select an item, or save an entry or setting.
· Review the caller ID log when the telephone is not in use.
· Scroll down while in a menu, or in the phonebook, caller ID log or redial list.
· Move the cursor to the left when entering numbers or names.
· Press to return to the previous menu or idle mode without making changes.
· Press and hold to erase the missed call indicator when the phone is not in use.
· While the phone is ringing, press to silence the base ringer temporarily.
3
light
· On when the phone is in use, or when the answering system is answering a call.
· On when a handset is being registered.
· Flashes when there is an incoming call.
· Flashes when handsets are being deregistered.
· Flashes when another telephone on the same line is in use.
4 · Press to start or stop message playback. · Flashes when there are new messages or memos in the answering system.
X/ · Press to delete the playing message or
playing announcement. · While reviewing the redial list, phonebook
or caller ID log, press to delete an individual entry. · While entering names or numbers, press to delete a character or digit.
· Press once to repeat the playing message. · Press twice to play the previous message.
· Press to skip to the next message.
5 · Mute the microphone during a call. · Silence the base ringer temporarily while the phone is ringing.
· Press to page all handsets when the phone is not in use.
· Press to turn the built-in answering system on or off.
/ · Press to make, answer or end a call. · During a call, press to switch between
the corded handset and the base speakerphone.
6 · Press and hold to set and turn on the quiet mode, or turn it off. · Press repeatedly to display other dialing options when reviewing a caller ID log entry.
7 · Press to enter space during text editing.
8 · Switch to tone dialing temporarily during a call.
9 · While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook. · Press and hold to set or dial your voicemail number.
10 Microphone
11 · Press to initiate or answer an intercom call, or to transfer a call. VOL · Adjust the listening volume. · Adjust the telephone base ringer volume. · Review the redial list. · Press repeatedly to view the last 10 numbers dialed. · Press and hold to insert a dialing pause while dialing or entering numbers.
12 Speakerphone 13 Corded handset
Charger overview
a
1 Charging pole
Display icons overview
Handset display icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
1/13 ANS ON ECO
NEW
The handset ringer is turned off.
There are new voicemail received from your telephone service provider.
The message number currently playing and total number of new/ old messages recorded.
The answering system is turned on.
The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
There are new caller ID log entries.
Telephone base display icons The telephone base ringer is off.
NEW
MSG#
13
There are new voicemail received from your telephone service provider.
The entry you are reviewing is new in the caller ID log.
· The total number of messages recorded when the telephone base is not in use.
· The number of the playin2g message.
Connect
You can choose to connect the telephone base for desktop usage or wall mounting.
NOTES
· Use only the adapters provided. · Make sure the electrical outlets are not controlled
by wall switches. · The adapters are intended to be correctly oriented
in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
TIP
· If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.
Mount the telephone base 2
Connect the telephone base 2
Connect the charger
4
4 5
Install the battery
Install the battery as shown below.
NOTES
· Use only the battery provided. · Charge the battery provided with this product only
in accordance with the instructions and limitations specified in this manual. · If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
THIS SIDE UP
Check the battery level
After you have installed the battery, check the battery level on the handset screen. · If the battery icon is , or , then go to
Before use section to set the date and time, and set the answering system through voice guide. · If the screen is blank, or flashes, then the battery needs to be charged. Go to Charge the battery section before you do any setting or operation.
Charge the battery
Place the handset in the charger to charge.
Once you have installed the battery, the handset LCD display indicates the battery status (see the following table).
Battery
Battery status
indicators
Action
The screen is blank, or shows Put in charger and
flashes.
The battery has no charge or very little charge. The handset cannot be used.
Charge without interruption (at least 30 minutes).
The screen shows Low battery and flashes.
The battery has enough charge to be used for a short time.
Charge without interruption (at least 30 minutes).
The screen The battery is
shows
charged.
HANDSET X.
To keep the battery charged, place it in the charger when not in use.
NOTES
· Place the handset in the charger will bypass the set date and time, and voice guide.
· For best performance, keep the handset in the charger when not in use.
· The battery is fully charged after 11 hours of continuous charging.
· If you place the handset in the charger without plugging in the battery, the screen displays NO BATTERY.
To manually set the date and time and the answering system, refer to Configure your telephone and Set your built-in answering system sections.
To manually initiate the voice guide, refer to Voice guide under Set your built-in answering system section.
Before use
After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and the answering system through voice guide.
Set date and time
NOTE
· Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
3. Press SELECT to save.
After the setting for the date and time, the handset will display Voice guide to... and set up Ans sys? alternatively.
Set answering system through voice guide This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
1. Press SELECT to start the voice guide for the answering system setup. You hear the voice prompt "Hello! This voice guide will assist you with the basic setup of your answering system."
2. Setup your answering system by inputting the designated numbers as instructed in the voice guide.
Check for dial tone Press . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone: · Make sure the installation procedures
described above are properly done. · It may be a wiring problem. If you have
changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/ VoIP service provider for more information.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range or no pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, and then press
to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
Using the phone menu
You can use the telephone base or a cordless handset to change your telephone settings.
1. Press MENU when the phoneisnotinuse.
2. Press or until the screen displays the desired feature menu.
3. Press SELECT to enter that menu.
· To return to the previous menu, press CANCEL. · To return to idle mode, press and hold CANCEL.
Configure your telephone
Set language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. 1. Press MENU when the phone is not in use. 2. Scroll to Settings, and then press SELECT
twice. 3. Scroll to choose English, Français or
Español, and then press SELECT to save.
Set date and time
NOTE
· Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
1. Press MENU when the phone is not in use. 2. Scroll to Set date/time, and then press
SELECT. 3. Use the dialing keys (0-9) to enter the
month (MM), date (DD) and year (YY). Then press SELECT. 4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
5. Press SELECT to save.
Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. 1. During a call, press . 2. Use the dialing keys to enter the relevant
number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
Telephone operation
Telephone base control key panel:
Handset control key panel:
Make a call · Press or , and then dial the telephone
number.
-OR· Lift the corded handset, or press
/SPEAKER on the telephone base, then dial the number.
Answer a call · Press , , or any dialing key.
-OR· Lift the corded handset, or press
/SPEAKER or any of the dialing keys on the telephone base.
End a call · Press OFF on the handset, or place the
handset in the handset charger.
-OR1. When you are using the corded handset,
place it on the telephone base. 2. When you are using the base speakerphone,
press /SPEAKER.
Speakerphone · When the cordless handset is on a call, press
to switch between the handset speakerphone and the handset earpiece.
-OR· When the corded handset is on a call, press
/SPEAKER on the telephone base to switch between the telephone base speakerphone and the corded handset.
Volume · During a call, press /VOLUME/ on the
handset, or press VOL or VOL on the telephone base to adjust the listening volume.
NOTE
· The volume settings of handset earpiece, corded handset and speakerphone are independent.
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
1. During a call, press MUTE on the handset. The handset displays Muted.
2. Press MUTE again to resume the conversation. The handset displays Microphone on.
-OR1. During a call, press MUTE on the telephone
base. The telephone base displays Muted and the MUTE light turns on until the mute function is turned off.
2. Press MUTE on the telephone base again to resume the conversation. The telephone base displays Microphone on.
Join a call in progress
You can use up to two system handsets at a time on an outside call.
· When a handset or the telephone base is already on a call, press or on another handset to join the call.
· Press OFF or place the handset in the handset charger to exit the call. The call continues until all handsets hang up.
-OR· Lift the corded handset or press
/SPEAKER on the telephone base. · Place the corded handset back to the
telephone base or press /SPEAKER on the telephone base to exit the call. The call continues until both devices hang up.
Call waiting
If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call.
· Press FLASH to put the current call on hold and take the new call.
· Press FLASH to switch back and forth between calls.
Find handset Use this feature to find all system handsets.
To start paging: · Press /FIND HANDSET on the telephone
base and its screen displays ** Paging **. All idle handsets ring and display ** Paging **.
To end paging: · Press /FIND HANDSET again on the
telephone base. -OR· Press , , OFF, or any dialing key on the
cordless handset. -OR· Place the cordlesshandsettothehandset
charger.
NOTE
· Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration.
Redial list
Each handset and the telephone base stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.
Review the redial list 1. Press REDIAL when the phone is not in use.
2. Press , , or REDIAL repeatedly until the desired entry displays.
Dial a redial list entry · When the desired entry displays, press or
on the handset to dial.
-ORLift the corded handset or press
/SPEAKER on the telephone base to dial.
Delete a redial list entry · When the desired redial entry displays, press
DELETE on the handset or press X/DELETE on the telephone base.
Intercom
Use the intercom features for conversations between the telephone base and a cordless handset, or two cordless handsets.
To initiate an intercom call with a cordless handset:
1. Press INT on the cordless handset when the phone is not in use.
2. Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5.
3. To answer the intercom call on the destination handset, press , INT, or any dialing key.
-OR-
To answer the intercom call at the telephone base, press /SPEAKER, INT, any dialing key, or lift the corded handset.
4. To end the intercom call on either handset, one party presses OFF, or places the handset back in the handset charger.
-OR-
To end the intercom call at the telephone base, press INT or /SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base.
To initiate an intercom call at the telephone base:
1. Press INT on the telephone base when the phone is not in use.
2. Press 1-5 for HANDSET 1 to HANDSET 5.
3. To answer the intercom call on the destination handset, press , INT, dialing key.
or any
4. To end the intercom call at the telephone base, press INT, or /SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base.
-OR-
To end the intercom call on the destination handset, press OFF, or place the handset back to the handset charger.
Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, there is an alert tone.
· Press on the cordless handset, the intercom call ends automatically.
· Press /SPEAKER on the telephone base to end the intercom call. Then press /SPEAKER again to answer the call.
· Place the corded handset back to the base. Then lift it up again to answer the call.
Call transfer using intercom While on an outside call, you can use the intercom feature to transfer the call to another cordless handset or the telephone base. 1. During a call, press INT.
2. To answer the call on the destination handset, press , INT, , or any dialing key. The outside call is still on hold. You can now have a private intercom conversation.
-ORTo answer the call at the telephone base, press INT, /SPEAKER, any dialing key or lift the corded handset. The outside call is still on hold. You can now have a private intercom conversation.
Phonebook
The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.
Add a phonebook entry 1. Enter the number when the phone is not in
use. Press MENU, then go to Step 3.
-OR-
i. Press MENU on the handset or the telephone base when the phone is not in use, then press or to scroll to Phonebook, then press SELECT.
ii. Press SELECT again to choose Add new entry, then press SELECT.
2. Use the dialing keys to enter the number.
-OR-
Copy a number from the redial list by pressing REDIAL and then press , or REDIAL repeatedly to find the desired number. Press SELECT to copy the number.
3. Press SELECT to move on to enter the name.
4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
5. Press SELECT to save.
While entering names and numbers, you can:
· Press DELETE to backspace and erase a digit or character.
· Press and hold DELETE to erase the entire entry.
· Press or to move the cursor to the left or right.
· Press and hold PAUSE to insert a dialing pause (for entering numbers only).
· Press 0 to add a space (for entering names only).
Review the phonebookentries Entries are sorted alphabetically.
1. Press on the cordless handset when the handset is not in use, or on the telephone base when the telephone base is not in use.
2. Press or to browse through the phonebook, or use the dialing keys to start a name search.
Edit a phonebookentry
1. When the desired entry displays, press SELECT.
2. Use the dialing keys to edit the number, and then press SELECT.
3. Use the dialing keys to edit the name, and then press SELECT to save.
Delete a phonebook entry
1. When the desired entry displays, press DELETE.
2. When the screen displays Delete entry?, press SELECT.
Dial a phonebook entry · When the desired entry appears, press
or on the handset.
-ORLift the corded handset or press
/SPEAKER on the telephone base.
Caller ID
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.
Review a caller ID log entry
1. Press CID when the phone is not in use.
2. Press or tobrowsethroughthecaller ID log.
Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset or telephone base to erase the missed call indicator. All the entries are then considered old.
Dial a caller ID log entry
· When the desired entry appears, press or on the handset to dial.
-ORWhen the desired entry displays, press
/SPEAKER or lift the corded handset to dial.
Save a caller ID log entry to the phonebook
1. When the desired caller ID log entry displays, press SELECT.
2. Press SELECT to choose To Phonebook.
3. Use the dialing keys to modify the number, and then press SELECT.
4. Use the dialing keys to modify the name, and then press SELECT to save.
Delete a caller ID log entry · When the desired caller ID log entry displays,
press DELETE on the handset or X/DELETE on the telephone base.
Delete all caller ID log entries 1. Press MENU whenthephoneisnotinuse. 2. Scroll to Caller ID log and then press
SELECT. 3. Scroll to Delete all and then press SELECT
twice.
Call block
If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list can store up to 20 entries.
Block unknown calls 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press
SELECT. 3. Scroll to choose Calls w/o num, and then
press SELECT. 4. Scroll to choose Unblock or Block, and
then press SELECT to save.
Add a call block list entry 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press
SELECT. 3. Press SELECT to choose Block list. 4. Scroll to choose Add new entry, and then
press SELECT. 5. Use the dialing keys to enter the number
(up to 30 digits ). 6. Press SELECT to move to enter the name. 7. Use the dialing keys to enter the name (up to
15 characters). Additional key presses show other characters of that particular key. 8.Press SELECT to save.
Review call block list 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press
SELECT. 3. Press SELECT to choose Block list. 4. Press SELECT to choose Review.
Edit a call block list entry 1. When the desired entry displays, press
SELECT. 2. Use the dialing keys to edit the number, and
then press SELECT. 3. Use the dialing keys to edit the name, and
then press SELECT to save.
Save a caller ID log entry to call block list 1. When the desired entry displays, press
SELECT. 2. Scroll to To Call block, and then press
SELECT. 3. Use the dialing keys to modify the number,
and then press SELECT. 4. Use the dialing keys to modify the name,
and then press SELECT to save.
Delete a call block list entry · When the desired call block list entry displays,
press DETELE on the handset or press X/DELETE twice on the telephone base.
Sound settings
Key tone You can turn the key tone on or off for each handset and the telephone base. 1. Press MENU when the phone is not in use. 2. Scroll to Settings, and then press SELECT. 3. Scroll to choose Key tone, and then press
SELECT. 4. Scroll to choose On or Off, and then press
SELECT to save.
Ringer tone You can choose from different ringer tones for each handset and the telephone base. 1. Press MENU when the phone is not in use. 2. Scroll to Ringers, and then press SELECT. 3. Scroll to choose Ringer tone, and then
press SELECT. 4. Scroll to sampleeachringertone, andthen
press SELECT to save.
NOTE
· If you turn off the ringer volume, you will not hear ringer tone samples.
Handset ringer volume You can adjust the ringer volume level, or turn the ringer off.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers, and then press SELECT.
3. Press SELECT to choose Ringer volume.
4. Scroll to adjustthevolume,andthenpress SELECT to save.
NOTE
· If the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.
Telephone base ringer volume
Press VOL or VOL on the telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, "Base ringer is off.".
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:
· Press MUTE or OFF on the handset. The handset displays Ringer muted and .
To silence the telephone base ringer:
· Press MUTE or CANCEL on the telephone base. The screen displays Ringer muted and .
Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.
1. Press and hold in use.
when the phone is not
2. Use the dialing keys (0-9) to enter the duration, and then press SELECT to save.
· To turn off the quiet mode, press and hold when idle.
voicemail service
For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
The main differences between them are:
Category
Built-in answering system
Voicemail from telephone service
Storage
Messages are stored in the telephone base.
Messages are stored in a server or system provided by your telephone service.
Your messages will not be deleted automatically.
You have to delete your messages manually.
Your messages may be automatically deleted after a period of time.
Contact your telephone service provider for more details.
Method to retrieve messages
When you receive new messages, the handset and the telephone base screen display XX new messages and the light on the telephone base flashes.
When you receive new messages, the handset and the telephone base screen display
and New voicemail.
To retrieve messages, usually there are two ways:
· Press on the telephone base; or
· Access remotely with an access code.
To retrieve messages, you need an access number and/or a passcode provided by your telephone service provider.
Set your built-in answering system
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 22 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.
Telephone base control key panel:
Default announcement
The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in length.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT twice.
3. The screen displays Play [2] Del [3] Rec [7], and it announces, "To play, press 2. To record, press 7."
4. Press 7 to record. The phone announces, "Record after the tone. Press 5 when you are done." After the tone, speak towards the handset microphone.
5. Press 5 when done.
Play the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT twice.
3. The screen displays Play [2] Del [3] Rec [7], and it announces, "To play, press 2. To record, press 7."
4. Press 2 to play the announcement.
Turn the answering system on or off
The answering system must be turned on to answer and record messages.
· Press /ANS ON/OFF on the telephone base to turn the built-in answering system on or off.
-OR1. Press MENU when the phone is not in use.
2. Scroll to Answering sys, and then press SELECT.
3. Scroll to Answer on/off, and then press SELECT.
4. Scroll to On or Off, and then press SELECT to save. You hear a confirmation tone.
Delete the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT twice.
3. The screen displays Play [2] Del [3] Rec [7], and it announces, "To play, press 2. To record, press 7."
4. Press 3 to delete your own recorded announcement.
Set number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT.
3. Scroll to Ans sys setup then press SELECT.
4. Scroll to # of rings then press SELECT.
5. Scroll to choose 2, 3, 4, 5, 6 or Toll saver.
6. Press SELECT to save and you hear a confirmation tone.
Set message alert tone When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to Off. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys then press SELECT. 3. Scroll to Ans sys setup then press SELECT. 4. Scroll to Msg alert tone then press SELECT. 5. Scroll to choose On or Off. 6. Press SELECT to save and you hear a
confirmation tone.
Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys and then press
SELECT. 3. Scroll to Voice guide, and then press
SELECT. You hear the voice prompt "Hello! This voice guide will assist you with the basic setup of your answering system." 4. Setup your answering system by inputting designated numbers as instructed in the voice guide.
Use your built-in answering system
New message indication When there are new answering system messages, the handset and the telephone base display XX new messages and the light on the telephone base flashes.
Message playback To playback messages at the telephone base: · Press /PLAY when the phone is not in use.
-OR1. Press MENU when the phone is not in use. 2. Press SELECT to select Play messages.
Options during playback: · Press VOL or VOL to adjust the message
playback volume. · Press /SKIP to skip to the next message.
· Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message.
· Press X/DELETE to delete the playing message. The system advances to the next message.
· Press /STOP or 5 to stop.
To playback messages with a handset: · Press MENU when the phone is not in use,
and then press SELECT.
Options during playback: · Press /VOLUME/ to adjust the message
playback volume.
· Press 6 to skip to the next message.
· Press 4 to repeat the message. Press 4 twice to listen to the previous message.
· Press 3 to delete the playing message. The system advances to the next message.
· Press OFF to stop the playback.
· Press to switch between speakerphone and handset earpiece.
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all messages with the telephone base: · Press X/DELETE twice when the phone is
not in use.
To delete all messages with a handset: 1. Press MENU when the phone is not in use.
2. Scroll to Answering sys, and then press SELECT.
3. Scroll to Delete all old, and then press SELECT. You hear a confirmation tone.
Remote access
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.
1. Dial your telephone number from any touch-tone telephone.
2. When the system plays your announcement, enter the two-digit security code.
3. Enter one of the following remote commands.
Command
Description
1
Play all messages.
2
Play new messages.
3
Delete the current message
(during playback).
33
Delete all old messages.
4
Repeat the current message
(during playback).
5
Stop.
*5
Hear a list of remote
commands.
6
Skip to the next message
(during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system
on or off.
Use the built-in answering system and voicemail service
You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.
If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
4. Hang up or press 8 to end the call.
Remote access code
You can set your own remote access code from 00 to 99.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT.
3. Scroll to Ans sys setup then press SELECT.
4. Scroll to Remote code, and then press SELECT.
5. Use the dialing keys to enter a two-digit number. -ORScroll to a desired two-digit number.
6. Press SELECT to save and you hear a confirmation tone.
Retrieve voicemail from telephone service
Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.
Retrieve voicemail When you received a voicemail, the handset and the telephone base display and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
NOTE
· After you have listened to all new voicemail messages, the indicators on the handset and the telephone base turn off automatically.
Set your voicemail number You can save your access number on each handset and the telephone base for easy access to your voicemail. After you save the voicemail number, you can press and hold to retrieve voicemail.
1. Press MENU when the phone is not in use. 2. Scroll to Settings and then press SELECT. 3. Scroll to Voicemail # and then press
SELECT. 4. Use the dialing keys to enter the voicemail
number (up to 30 digits). 5. Press SELECT to save.
Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
NOTE
· This feature turns off the indicators only, it does not delete your voicemail messages.
1. Press MENU when the phone is not in use. 2. Scroll to Settings, and then press SELECT. 3. Scroll to Clr voicemail, and then press
SELECT. You hear a confirmation tone.
Expand your telephone system
Frequently asked questions
You can add new handsets (CS6909), cordless headsets (IS6200) or speakerphones (AT&T TL80133) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices. For more details, refer to the user's manual that comes with your new device.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
General product care
Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Below are the questions most frequently asked about the cordless telephone.
If you cannot find the answer to your question, visit our website at www.vtechcanada.com or call 1-800-267-7377.
My telephone does not work at all.
The display shows No line. I cannot hear the dial tone.
The display shows To register HS... and ...see manual alternately. The handset does not work at all.
Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.
If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The handset is deregistered from the telephone base. 1. Press and hold
on the telephone base for about four seconds until the IN USE light turns on and it shows Registering....
2. Press QUIET# on the handset. The handset shows Registering.... Both the telephone base and cordless handset show Registered, and you hear a beep when the registration process completes. This process takes about 60 seconds.
If registration fails, the handset displays Failed. Repeat steps 1 to 2 again.
The answering system does not record messages.
Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.
When the answering machine memory is full, it does not record new messages until some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.
The answering system does not announce the correct day of the week for recorded messages time stamp.
Make sure you have set the date and time. See Configure your telephone section.
The messages on the answering system are incomplete.
The maximum length for a message is 4 minutes. If a caller leaves a very long message, i.e., more than 4 minutes, part of it may be lost when the answering system disconnects the call.
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English.
While the handset is not in use, press MENU and then enter
364 to change the handset LCD language back to English.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.
7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
12. Do not overload wall outlets and extension cords.
13. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
· When the power supply cord or plug is
damaged or frayed.
· If liquid has been spilled onto the product.
· If the product has been exposed to rain or water.
· If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
· If the product has been dropped and the telephone base and/or handset has been damaged.
· If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
16. Only put the handset of your telephone next to your ear when it is in normal talk mode.
17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
18. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
SAVE THESE INSTRUCTIONS
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech's participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech's involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC® and 1 (800) 8 BATTERY® are registered trademarks of Rechargeable Battery Recycling Corporation.
FCC, ACTA and IC regulations
FCC Part 15
NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user's manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.
This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device complies with Industry Canada licenceexempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term `'IC:`' before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the Product and all accessories provided in the sales package ("Product") are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period ("Materially Defective Product")?
During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product,
we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech's option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service, please visit our website at www.vtechcanada.com or dial 1-800-267-7377.
NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product
under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Technical specifications
Frequency Crystal controlled PLL synthesizer control
Transmit freuency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.
Power
Handset: 2.4V Ni-MH battery
requirements Telephone base: 6V DC @ 400mA
Charger: 6V DC @ 400mA
Memory
Phonebook: 50 memory locations; up to 30 digits and 15 characters
Caller ID log: 30 memory locations; up to 24 digits and 15 characters
Specifications are subject to change without notice. © 2016 for VTech Technologies Canada Ltd. All rights reserved. 11/16. CS6949_CA_ACIB_V1.0 Document order number: 91-010374-010-100
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