Samsung TV User Guide

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com.

Model: ______________________ Serial No: ______________________

Figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

Contact Samsung Worldwide

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country/RegionSamsung Service CentreWebsite
IRELAND (EIRE)0818 717100www.samsung.com/ie/support
UK0333 000 0333www.samsung.com/uk/support

Following repair by a non-authorised service provider, self-repair, or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by any attempt to repair the product that does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.

Please visit samsung.com/support to find further information about external power adapters and remote controls associated with EU Ecodesign directive - ErP regulation.

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com (navigate to Support and enter the model name). This equipment may be operated in all EU countries and in the UK. The 5 GHz and 6 GHz WLAN (Wi-Fi) function of this equipment may only be operated indoors.

RF max transmitter power:

Before Reading This Simple User Guide

This TV comes with this Simple User Guide and an embedded User guide. (F6***F/H5***F: > left directional button > Settings > Support > Open User guide) (Other models: > left directional button > Settings > Support > Tips and User Guides > Open User guide)

Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

Power Precautions

Installation Precautions

Mounting the TV on a Wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

Providing Proper Ventilation for Your TV

When you install your TV and One Connect Box, maintain a distance of at least 10 cm between the TV and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Safety Precaution

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device, referring to "Preventing the TV from falling".

WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries can be avoided by taking simple precautions such as:

Preventing the TV from Falling

[Wall-anchor not supplied]

  1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors depending on the type of wall.
  2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. For the screw specifications, refer to the standard screw part in the table on the Unpacking and Installation Guide.
  3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly. Install the TV near the wall so that it does not fall backwards. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Precautions when installing the TV with a stand

(The Frame only) When you install the TV with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.

Operation Precautions

Caring for the TV

What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

Note: Some of the items specified above may not be included in the package, depending on the model or geographical area. Some components may not be provided, depending on the One Connect connection method (wired or wireless connection). The number of One Connect cables provided may differ depending on the model. The type of battery may vary depending on the model. The items' colours and shapes may vary depending on the models. Cables not included can be purchased separately. Check for any accessories hidden behind or in the packing materials when opening the box.

Handling the TV Screen

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. For more information about handling, refer to the Unpacking and Installation Guide that came with this product.

Do Not Touch This Screen!

Connecting the TV to the One Connect Box

(One Connect Box Supported Model only) For more information about how to connect via the One Connect Box, refer to the Unpacking and Installation Guide.

Actions to avoid with the One Connect Cable:

Electric Shock Hazard

CLASS 1 LASER PRODUCT (The Frame(LS03FA) only)

Using the One Connect Cable Holder

(S95F, The Frame(LS03FA) only) You can use the One Connect cable holder to tidy up the cables while installing the wall mount.

The image may differ depending on the model.

Notes

An administration fee may be charged in the following situations:

You will be informed of the administration fee amount before a technician visits.

Decreasing Power Consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.

Using the TV Controller

You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

Control menu

TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor

TV Controller button / Remote control sensor / Microphone switch

*: The Frame only

How to Turn On and Off the Microphone

* This image shows the appearance and location of the microphone. The appearance and location may differ, depending on the model.

Type A, Type B, Type C, Type D

: On/Off Switch

You can turn on or off the microphone by using the switch at the bottom or rear bottom of the TV. If the microphone is turned off, all voice and sound features using the microphone are not available.

Correct Disposal of Batteries in This Product

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

The battery incorporated in this product is not user replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.

The type of battery may vary depending on the model.

Troubleshooting and Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the User guide. (F6***F/H5***F: > left directional button > Settings > Support > Open User guide > Troubleshooting) (Other models: > left directional button > Settings > Support > Tips and User Guides > Open User guide > Troubleshooting)

If none of the troubleshooting tips apply, please visit "www.samsung.com" and click Support or contact the Samsung service centre.

The TV won't turn on.

The remote control does not work.

Eco Sensor and Screen Brightness

(except for H5***F, F6***F)

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > left directional button > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimisation.

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

Specifications and Other Information

Specifications

Warranty Card

United Kingdom

Republic of Ireland (EIRE)

This Samsung product is warranted for the period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service in the countries listed in Warranty Conditions will comply with the warranty on the terms issued to purchasers in the country concerned. Details of our Authorised Service Centres are available from:

Samsung Electronics U.K. Ltd.
Samsung Customer Support Centre
Selectapost 38, Sheffield, S97 3FJ, United Kingdom

United Kingdom: Tel. 0333 000 0333 www.samsung.com/uk/support

EIRE: Tel. 0818 717100 www.samsung.com/ie/support

WARRANTY CONDITIONS

  1. The warranty is only valid if, when warranty service is required, the warranty card is fully and properly completed and is presented with the original invoice or sales slip or confirmation, and the serial number on the product has not been defaced.
  2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or the defective part. Repaired or replaced products may include new and or refurbished components and equipment.
  3. Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service Centres. No re-imbursement will be made for repairs carried out by non-Samsung Dealers and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty.
  4. This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and manufactured. This warranty will not cover, and no re-imbursement will be made for such adaptation nor any damage which may result.
  5. This warranty covers none of the following: a) Periodic check-ups, maintenance and repair or replacement of parts due to normal wear and tear. b) Cost relating to transport, removal or installation of the product. c) Misuse, including the failure to use this product for its normal purposes or incorrect installation. d) Use of this product in a commercial/ business environment, which shall include, but is not limited to, the following: any use for profit or financial gain, public display or events such as clubs, bars and restaurants including continuous statistical or graphical display, or any commercial use of continuous or intentional long term display of News reels ("tickers"), static or fixed images such as timetables and 4:3 pictures or video content displaying permanent black bars. e) Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation or any other cause beyond the control of Samsung. f) Spillage of food or liquid or use of any other hazardous substances, which may affect the product. g) Performance due to differences in broadcasting method between countries.
  6. This warranty is valid for any person who legally acquired possession of the product during the warranty period.
  7. The consumer's statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this warranty Unless there is national legislation to the contrary, the rights under this warranty are the consumer's sole rights and Samsung, its subsidiaries and distributors shall not be liable for indirect or consequential loss or any damage to connected storage media or any other related equipment or material.
  8. Some products may differ from these guidelines. Please check with your dealer or the local Samsung web-site.
  9. Samsung shall honour warranties for all EU specification products purchased by a consumer within the following European countries listed. UK, Republic of Ireland, Germany, France, Italy, Malta, Spain, Portugal, The Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Poland, Hungary, Czech Republic, Slovakia, Austria, Slovenia, Croatia, Estonia, Latvia, Lithuania, Greece, Cyprus, Romania, Bulgaria, Switzerland, Norway, Lichtenstein and Iceland.
Models: 2025, QN900F, QN900F 65 Inch 8K QLED Mini LED Vision AI TV, QN900F, 65 Inch 8K QLED Mini LED Vision AI TV, 8K QLED Mini LED Vision AI TV, LED Vision AI TV, AI TV, TV

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References

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