Brio Water Dispenser Installation and Operation Manual

Safety Information

WARNING: To reduce risk of injury and property damage, read this entire guide before assembling, installing, and operating the dispenser.

WARNING: This product dispenses water at very high temperatures. Failure to use properly can cause personal injury. Exercise basic safety precautions:

• Do NOT use with water that is microbiologically unsafe or of unknown quality.
• Ensure proper assembly and installation according to this manual.
• For indoor use only. Keep in a dry place away from direct sunlight. Do NOT use outdoors.
• Install and use only on a hard and level surface.
• Do NOT place in an enclosed space or cabinet.
• Do NOT operate in the presence of explosive fumes.
• Only use properly grounded outlets.
• Do NOT use an extension cord.
• Always grasp the plug and pull straight out from the outlet. Never unplug by pulling on the power cord.
• Do NOT use if the cord becomes frayed or damaged. Contact manufacturer for replacement.
• To protect against electric shock, do NOT immerse cord, plug, or any other part of the dispenser in water or other liquids.
• Compatible with 3- or 5-gallon (12- or 19-liter) water bottles. Clean bottle before use.
• Clean up all water spills after loading or unloading water bottles. Ensure the dispenser is unplugged prior to cleaning.
• Never allow children to dispense hot water without proper and direct supervision. Always enable the child safety lock.
• Service should be performed only by a certified technician.
• Do NOT clean the dispenser with a water jet. Do NOT install where a water jet could be used.

WARNING: Keep ventilation openings clear of obstruction.

WARNING: Do NOT use mechanical devices to accelerate defrosting.

• Operate between 39–104 °F (4–40 °C) and humidity ≤90%.
• Never turn the dispenser upside down or lean it more than 45°.
• After turning off hot/cold switches, allow 3 minutes before turning them on again.

Intended Use

This dispenser is intended for household and similar applications such as staff kitchen areas, farm houses, hotels, motels, bed-and-breakfasts, and catering environments.

This dispenser is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety.

Package Contents

The package includes the following parts:

Indicator Panel Description

1. Power indicator: Illuminated when the dispenser is on. Blinking indicates the self-cleaning feature is operating.
2. Hot water indicator light: Illuminated when the dispenser is heating water.
3. Cold water indicator light: Illuminated when the dispenser is cooling water.
4. Bottle indicator light: Blinking slowly indicates the water bottle is empty. Blinking quickly indicates the filter is about to expire. Steadily illuminated indicates the filter has expired.

Product Dimensions

Operational Specifications

CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from unit while dispensing. Never allow children to dispense hot water without proper and direct supervision. Unplug unit to prevent unsupervised use by children.

Installation

1. Determine Installation Location

1. Place the dispenser upright, on a hard and level surface.
2. Ensure the dispenser is placed in a cool, shaded setting near a grounded wall outlet. NOTICE: Do NOT plug in the power cord until the water bottle has been installed.
3. Position the back of the dispenser no closer than 8 in. (20 cm) from a wall to permit free airflow.

2. Install the Drip Tray and Grid

1. Unwrap the drip tray and grid (8) from the packaging material. Attach the grid to the drip tray, then slide them into the dispenser until securely in place.

3. Install the Filters

1. Twist each filter clockwise into the filter housings inside the dispenser cabinet. The sediment filter (14) goes on the left, and the carbon block filter (15) goes on the right.

4. Connect the Water Bottle

IMPORTANT: To prevent dry heating, do NOT turn the hot-water and cold-water switches on until you complete these steps.

1. Clean the top of the 5-gallon water bottle and fill with tap water. Use the funnel (23), if necessary.
2. Open the water bottle cabinet door and feed the bottle adapter tube (13) into the water bottle, ensuring it hits the bottom.
3. Fasten the bottle adapter (11) over the neck of the water bottle and press securely into place.
4. Carefully slide the water bottle into the dispenser cabinet and gently close the door.
5. Plug the unit into a wall outlet. Wait 5 minutes for the water tanks to fill before use. NOTE: Water will not pump until the door is completely closed.

5. Flush the Filters

Before first use and after replacing filters, place a bucket below the drain outlet (21). Attach the drain hose (24) to the drain outlet and place the other end in the bucket. Flush the filters for 5 to 10 minutes or until the water runs clear. Remove the drain hose, close the drain outlet, and discard the water.

Operation

IMPORTANT: This unit has been tested and sanitized. Dispense and dispose of at least 1 quart of water prior to drinking any water to remove any dust or odors.

Turn on the Hot and Cold Switches

1. Ensure a bottle is installed and tanks are filled.
2. To power the cooling system, flip the green cold-water switch on the back of the unit to the On position.
3. To power the heating system, flip the red hot-water switch on the back of the unit to the On position.

Dispense Cold Water

NOTE: Allow approximately 1 hour after turning on the cold-water switch for the water to chill. The cooling light will turn off once chilled.

1. Place a glass or container under the cold water tap.
2. Press the cold water button on top of the dispenser.
3. Release when your container is full.

Disable Child Safety Lock and Dispense Hot Water

CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away. Never allow children to dispense hot water without proper and direct supervision. Disable the heating feature by switching the red hot-water switch to the Off position.

NOTE: Water will take approximately 15-20 minutes after switching on to reach its hottest temperature. The heating light will turn off once fully heated.

1. To enable dispensing of hot water, place a cup or container under the hot water tap. Slide the red lock button on the hot water button to the left. While holding the red button, press the hot water button and dispense hot water.
2. Release the hot water button once your container is full.

Refill the Water Bottle

CAUTION: Do NOT dispense hot, room temperature, or cold water if the red bottle indicator light is flashing. You could empty the tanks and cause the dispenser to overheat.

When the bottle indicator light flashes red, it is time to refill your water bottle:

1. Open the dispenser cabinet door and slide the empty bottle out.
2. Remove the bottle adapter and tube from the empty bottle. Once dripping stops, place the bottle adapter on the door hanger.
3. Follow the steps in "Connect the Water Bottle" on page 6.

Cleaning and Maintenance

Clean the Water Pump

Gather the following supplies:

• 50g (1.75 oz.) citric acid crystals
• 1.5 gallons water
• 2 buckets (or 1 bucket and spare 5-gallon bottle)
• Small container
• Clean dry cloth

1. Pour citric acid crystals and 1.5 gallons water into a bucket. Stir to mix.
2. Open water bottle cabinet door. Remove the 5-gallon bottle and bottle adapter tube.
3. Turn ball valve switch (26) to the OFF position (perpendicular to tubing).
4. Insert the bottle adapter tube into the bucket containing the cleaning solution.
5. Place a second bucket at the back of the cooler, below the pump cleaning drain (22).
6. Remove the plug from the pump cleaning drain (22) by pressing the gray ring and pulling the plug.
7. Place a small container beneath the cold water tap. Press the cold water button and dispense water for 3 seconds to activate the pump.
8. The pump will move the cleaning solution from the bottle/bucket through the pump cleaning drain into the second bucket.
9. Once the cleaning solution is depleted, refill the container with fresh tap water and repeat the process to flush the system.
10. When finished, push the plug back into the pump cleaning drain and turn the ball valve switch to the open/on position (parallel to the tubing).

Use the Self-Cleaning Ozone Feature

It is recommended to use the self-cleaning feature weekly to sanitize tanks and water lines. To activate, press the self-cleaning switch (16), hold for 5 seconds, then release. The power indicator light will blink, indicating the cleaning process is underway.

During the cleaning cycle, ozone is produced and injected into the water system to kill bacteria and biofilms. The ozone is converted to harmless oxygen and emitted into the air.

IMPORTANT: The cycle takes 90 minutes. Do not dispense or drink water during this time. We recommend doing this during periods of non-use, such as overnight.

Filter Replacement Schedule

Replace the Filters

IMPORTANT: Only use filters designed for this dispenser. Using other types may damage the machine and void the warranty.

When a filter is approaching the end of its life (around 5 1/2 months), the red bottle-indicator light blinks quickly. When the filter has reached the end of its life (around 6 months), the red bottle-indicator light remains steadily illuminated.

To change the filters:

1. Remove old filters by twisting counterclockwise. Attach new filters by twisting clockwise. Ensure the sediment filter (14) is on the left and the carbon block filter (15) is on the right.
2. To flush new filters, follow instructions in "Flush the Filters" on page 7.
3. Press the filter reset switch (25) 3 times until the red indicator light turns off.

Filter Specifications

Sediment Filter (Sediment, Dirt, and Rust Removal)

• Filter Capacity: 950 Gallons
• Flow Rate: 0.8 GPM
• Suggested PSI: 14.5–58 psi
• Temperature: 33–100 °F

Carbon Block Filter (Chorine, Taste, and Odor Reduction)

• Filter Capacity: 950 Gallons
• Flow Rate: 0.8 GPM
• Suggested PSI: 14.5–58 psi
• Temperature: 33–100 °F

Care and Maintenance

• Keep dispenser in a dry and cool place. Avoid direct sunlight.
• Never set the dispenser on paper or foam, which may store water and cause creepage. Never put anything flammable beside a foam or paper surface.
• Do not use outdoors or in a place that can be splashed by water.
• If the dispenser is not in use for longer than 24 hours, turn off the hot-water and cold-water switches to save power, and drain any remaining water.
• Clean cabinet, controls, bottle adapter tube, and water taps each time you change or refill the water bottle. Use a soft, clean cloth and a food-grade sanitizer or bleach.
• Empty and clean the drip tray and grid as needed.

Troubleshooting Guide

Warranty

Brio (“Vendor”) warrants to the original purchaser of the Brio Water Coolers (the “Product”) that for a period of one (1) year from the date of purchase, all parts in the Product shall be free from defects in material and workmanship, provided the Product is assembled and operated according to the accompanying instructions.

This Limited Warranty is limited to repair or replacement of parts that prove defective under normal use and service, as determined by Vendor. To take advantage of this Limited Warranty:

1. Retain your sales slip or invoice as proof of purchase.
2. Contact Vendor's Customer Service Department using the provided contact information.
3. Return parts to Vendor, at your cost and expense, per Vendor's instructions.
4. Vendor will notify you in writing whether a defect covered by this Limited Warranty exists and if your claim is approved or denied.
5. Upon approval, Vendor will replace the defective part free of charge.

What This Limited Warranty Does NOT Cover:

This Limited Warranty does not cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation, improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance. It also does not cover damages to the finish, such as scratches, dents, discoloration, or rust after purchase.

This Limited Warranty is the only express warranty given on the Product and is in lieu of all other express warranties. Vendor disclaims all warranties for products purchased from sellers other than authorized retailers or distributors. THIS LIMITED WARRANTY RESTRICTS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE ONE (1) YEAR TERM OF THIS LIMITED WARRANTY. UPON EXPIRATION, VENDOR DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. Vendor assumes no responsibility for defects caused by third parties. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state. State law may also override statements in this Limited Warranty regarding the restriction on the duration of implied warranties. Some jurisdictions do not allow exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.