Designed for Professionals
The Sensi Touch Smart Thermostat combines extensive industry experience with advanced connected home technology, empowering professionals to offer their customers a reliable and user-friendly smart thermostat solution.
Key Features & Compatibility
- Easy Installation: Designed to install like a standard thermostat, with flexibility for Wi-Fi connection during installation or later via the Sensi app.
- Mobile Device Compatibility: Supports iOS and Android devices.
- Smart Home Platform Compatibility: Integrates with Amazon Alexa, Google Assistant, Apple HomeKit, and Wink.
- HVAC System Compatibility: Supports a wide range of conventional and heat pump systems, including those requiring a common wire (c-wire).
- Router Compatibility: Compatible with single-band 2.4 GHz and dual-band 2.4 & 5.0 GHz routers.
Installation and Configuration
The guide details the step-by-step installation process, including wiring terminal definitions, system configuration options, and testing procedures for heating, cooling, humidification, and dehumidification.
Configuration Menu Items: Includes settings for Sleep Mode, Backglow, Home Screen Content, Schedule, Wi-Fi connection, About Thermostat, Advanced Setup (HVAC Equipment, Fan Mode Options, Humidify, Dehumidify), and more.
Troubleshooting
A comprehensive troubleshooting section addresses common issues such as 'No Heat', 'No Cool', 'No Fan', display errors, and system cycle rate problems, providing clear corrective actions.
Connecting to Wi-Fi
Instructions are provided for connecting the Sensi thermostat to a Wi-Fi network using the Sensi app, emphasizing the need for the customer's Wi-Fi network name (SSID) and password.
Important Warnings
Includes crucial safety information regarding phase transformers, voltage requirements, electrical shock prevention, and chemical content warnings for California residents.
For Your Customer
Reminds installers to leave the Sensi Welcome Guide for the customer, which includes instructions on Wi-Fi connection, key features, and customer support.
For further assistance, contact Sensi Support at 1.888.605.7131 or visit sensicomfort.com/support.
