PowerXL SMART BREW

Owner's Manual

SAVE THESE INSTRUCTIONS - FOR HOUSEHOLD USE ONLY

MODEL: CM917

When using electrical appliances, basic safety precautions should always be followed. Read this manual thoroughly before using this appliance.

Image of the PowerXL Smart Brew coffee maker.

$▲$ WARNING

PREVENT INJURIES! CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, basic safety precautions should be followed, including the following:

▲ WARNING:

For California Residents

This product can expose you to chemicals including Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Parts & Accessories

Diagram showing the parts of the coffee maker: Filter Holder Cover, Coffee Bean Box Lid, Coffee Bean Box, Water Tank Cover, Grind Adjustment Lever, Water Tank Window, Control Panel, Filter Holder, Filter Slot, Carafe.
Appliance Specifications
Model NumberCM917
Supply Power120 V - 60 Hz
Rated Power1000 W
External Dimensions10.2 x 7.7 x 16.5 inches (260 x 195 x 420 mm)
Unit Weight6.6 lb (3 kg)

Control Panel Functions:

Instructions for Use

Before First Use

  1. Unpack all parts and remove protective film. Wash accessories with warm, soapy water (some are dishwasher safe).
  2. Save all literature.
  3. Wash the Filter, Filter Holder, and Carafe. Return parts to the appliance.
  4. Open Water Tank Lid and add water, not exceeding the "10" line.
  5. Plug in the appliance and press ON/OFF.
  6. Press GRIND OFF to disable the grind function.
  7. Press BREW to run a cleaning cycle with water.
  8. Repeat steps 1-7 two more times before brewing coffee.

General Operating Instructions: Grinding Coffee Beans and Brewing Coffee

  1. Open Water Tank Lid, add water for desired cups (do not exceed "10" line).
  2. Open appliance door, place Filter in Filter Holder (paper filter optional). Close door.
  3. Open Coffee Bean Box Lid, add up to 7 oz (200 g) of coffee beans. Close lid.
  4. Ensure Carafe is in position with its lid on.
  5. Plug in appliance, press ON/OFF.
  6. Press CUP to set the number of cups.
  7. Press STRENGTH to adjust coffee strength.
  8. Use Grind Adjustment Lever to set bean coarseness (medium is recommended).
  9. Press BREW. The appliance grinds and brews. Press ON/OFF or BREW to cancel.
  10. Appliance beeps five times when done. Heat icon ($⌛$) illuminates, keeping coffee warm for 2 hours. Shuts down automatically after 2 hours. Press ON/OFF or BREW to stop warming early.
  11. Allow to cool. Clean Filter Holder after each use.

Brewing Pre-Ground Coffee

  1. Open Water Tank Lid, add water for desired cups (do not exceed "10" line).
  2. Open appliance door, place Filter in Filter Holder (paper filter optional). Add up to 3.2 oz (90 g) ground coffee. Close door.
  3. Ensure Carafe is in position with its lid on.
  4. Plug in appliance, press ON/OFF.
  5. Press GRIND OFF to disable grind function. Grind icons should not appear on display.
  6. Press CUP to set the number of cups.
  7. Press BREW. The appliance brews the ground coffee. Press ON/OFF or BREW to cancel.
  8. Appliance beeps five times when done. Heat icon ($⌛$) illuminates, keeping coffee warm for 2 hours. Shuts down automatically after 2 hours. Press ON/OFF or BREW to stop warming early.
  9. Allow to cool. Clean Filter Holder after each use.
Fig. A. The Water Tank Window. Each number represents a number of cups of coffee. Do not fill past the "10" line.
Fig. B. The Grind Adjustment Lever. The larger setting gives more coarsely ground coffee, while the smaller setting gives more finely ground coffee.

Instructions for Use

Delay Timer

  1. If the digital clock is not set, use HR and MIN Buttons to set the current time.
  2. Prepare the appliance with coffee and water. Set cups and strength.
  3. Press PROG. Use HR and MIN Buttons to set the brew start time. The "PM" symbol indicates afternoon.
  4. Press PROG to confirm. The "AUTO" icon illuminates. Press PROG again to cancel the timer.

Anti-Drip Feature

You can remove the Carafe during brewing without spilling. Coffee stops dripping temporarily. Return the Carafe within 20 seconds to prevent overflow from the Filter Slot.

Brewing the Ideal Coffee

Four components for ideal coffee:

  1. WATER QUALITY: Use filtered water to remove impurities.
  2. COFFEE BEANS: Use fresh beans, ideally within two weeks of purchase.
  3. GRINDING: Grind beans just before brewing for best flavor. This appliance's grinder enhances oil and flavor release.
  4. PROPORTION: Use approximately 1 tbsp. of coffee per cup. Adjust to taste.

Care & Cleaning

Cleaning the Appliance

  1. Let the appliance cool completely before cleaning.
  2. Clean after each use. Turn off and unplug before cleaning.
  3. Remove Filter and Filter Holder, discard coffee grounds.
  4. Empty remaining coffee from the Carafe.
  5. Use a damp cloth to clean the powder outlet. Dry completely.
  6. Wash parts in warm, soapy water, rinse thoroughly, and dry completely before reassembling.

Descaling the Coffee Maker

Minerals can clog the coffee maker. Descale monthly or every 60 brew cycles. The descaling reminder flashes on the display.

  1. Fill Water Tank with equal parts water and white vinegar to the "10" line.
  2. Remove coffee beans/grounds from the Coffee Bean Box.
  3. Place Filter in Filter Holder, close door, ensure Carafe is in position.
  4. Plug in, press ON/OFF.
  5. Press GRIND OFF, set CUP to 10.
  6. Press BREW. When half the solution is brewed, press ON/OFF or BREW to cancel.
  7. Let sit for 30 minutes for vinegar to work.
  8. Repeat steps 3-7 with the remaining solution.
  9. Discard vinegar. Run the appliance with fresh water three times to flush. Fill Water Tank to "10" with water, repeat steps 3-7, discarding water after each cycle until all vinegar is flushed.

NOTE: To cancel the descaling reminder, press any button. The reminder will reappear if not descaled.

Storage

  1. Unplug and let cool for at least 30 minutes before storing.
  2. Clean the appliance and ensure all components are dry.
  3. Store in a clean, dry place.

Maintenance

Any other maintenance must be performed by an authorized service technician. Contact Customer Service for more information.

Troubleshooting

ProblemPossible CauseSolution
The appliance will not power on.The appliance is not plugged in.Plug the appliance into a dedicated electrical outlet.
The door covering the Filter Holder is not closed.Close the door covering the Filter Holder.
The appliance will not brew coffee.The Filter has not been cleaned.Clean any leftover coffee grounds out of the Filter after each use.
The appliance is not grinding beans.The Coffee Bean Box might be too full.Turn the appliance off. Remove some of the coffee beans or pre-ground coffee from the Coffee Bean Box.
Coffee is weaker than usual.There are not enough coffee beans or pre-ground coffee in the Coffee Bean Box.Ensure there are enough coffee beans or pre-ground coffee in the Coffee Bean Box before brewing coffee.
There is coffee sediment in brewed coffee.The coffee beans were ground too finely or too much coffee was used.Increase the coffee grind size, use a paper filter instead of the permanent filter, and/or decrease the coffee amount and strength.
Coffee overflows out of the brewing basket.The coffee beans were ground too finely, too much coffee was used, or the paper filter was not placed correctly.Increase the coffee grind size, ensure that the paper filter fits flat against the Filter Holder's walls, and/or decrease the coffee amount and strength.
The appliance is brewing coffee too slowly, produces excessive steam, or does not brew all the water in the Water Tank.The appliance needs to be cleaned.Clean the appliance according to the instructions in the "Descaling the Coffee Maker" instructions. For severe build-up, multiple cleaning cycles might be needed.

Error Codes

Error CodeMeaningSolution
E4The appliance needs to be cleaned and/or descaled.Follow the cleaning and descaling instructions in the "Care & Cleaning" section.
E6*Filter Slot has not been cleaned.Clean the Filter Slot.
E8The door on the front of the appliance has not been closed properly.Ensure the door on the front of the appliance is fully closed.
Other Error CodesSystem error.Contact Customer Service.

* After completing a brewing cycle, if you want to brew another round of coffee without unplugging the appliance, open the Filter Holder, remove any coffee residue in the Filter or paper filter, and close the Filter Holder.

PowerXL SMART BREW

Money-Back Guarantee

The PowerXL® Smart Brew is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Our products, when purchased from an authorized retailer, include a one-year replacement guarantee if your product or component part does not perform as expected. The guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within one year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy

If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:

PowerXL Smart Brew
Empower Brands, LLC
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

PowerXL SMART BREW

We are very proud of the design and quality of our PowerXL® Smart Brew.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.

To contact us, email us at info@tvcustomerinfo.com or call 973-287-5106.

Models: CM917 Smart Brew Coffee Machine, CM917, Smart Brew Coffee Machine, Brew Coffee Machine, Coffee Machine

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