PowerXL SMART BREW
Owner's Manual
SAVE THESE INSTRUCTIONS - FOR HOUSEHOLD USE ONLY
MODEL: CM917
When using electrical appliances, basic safety precautions should always be followed. Read this manual thoroughly before using this appliance.
$▲$ WARNING
PREVENT INJURIES! CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!
When using electrical appliances, basic safety precautions should be followed, including the following:
- READ ALL INSTRUCTIONS.
- NEVER immerse the appliance, which contains electrical components and heating elements, in water. Do not rinse under the tap.
- The appliance is not intended for use by people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they are under the supervision of a responsible person or have been given proper instruction in using the appliance. This appliance is not intended for use by children.
- Close supervision is necessary when any appliance is used by or near children.
- Do not use this appliance for anything other than its intended use.
- To protect against electric shock, do not place the power cord, plug, or appliance in water or other liquids.
- Do not plug in the power cord or operate the appliance controls with wet hands.
- Do not let the power cord hang over the edge of a table or counter or touch hot surfaces.
- This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
- Do not plug the power cord into an electrical outlet until you are ready to operate the appliance. To disconnect, press the ON/OFF Button to turn the appliance off and then remove the plug from the electrical outlet.
- Ensure the appliance is properly plugged into a dedicated wall outlet without any other appliances on the same outlet.
- Unplug the appliance from the electrical outlet when either the appliance or its display clock is not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning the appliance.
- Do not use outdoors.
- Do not place the appliance on or near a hot gas or electric burner or in a heated oven.
- Do not overfill the Water Tank or the Filter Holder.
- The Carafe's lid must always be attached to the Carafe before brewing coffee. The Water Tank Lid, Coffee Bean Box Lid, and Holder Cover must all be closed before brewing coffee.
- Do not operate any appliance with a damaged power cord or plug or after the appliance malfunctions or has been damaged in any manner. Contact Customer Service for examination, repair, or adjustment.
- This appliance should be serviced only by qualified service technicians. Contact Customer Service using the information located on the back of this manual.
- Do not place cloth (or other flammable materials) or otherwise restrict airflow beneath the appliance.
- Before using your new appliance on any countertop surface, check with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers might recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer might recommend that hot pans, pots, or electrical appliances should not be used directly on the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.
- Do not place your appliance on a cooktop, even if the cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, the cooktop, and your home.
- Do not touch hot surfaces. Use handles or knobs.
- Use caution when moving an appliance or container with hot liquids.
- Do not clean the carafe or heating plate with cleansers, steel wool pads, or other abrasive materials.
- Do not operate your appliance in an appliance garage. When storing in an appliance garage, always unplug the appliance from the electrical outlet. Not doing so could create a risk of fire, especially if the appliance touches the walls of the garage or the door touches the appliance as it closes.
- Do not fill the Water Tank with anything other than water except when descaling the Water Tank as outlined in the "Descaling the Coffee Maker" section.
- Check the hopper (the Coffee Bean Box) for the presence of foreign objects before using.
- The Carafe is designed for use with this appliance. The Carafe must never be used on a range top.
- Do not set the hot Carafe on a wet or cold surface.
- Do not use the Carafe if it is cracked or has a loose or weakened handle.
- Turn the appliance OFF and then unplug it from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug and pull from the outlet. Never pull from the power cord.
- Do not clean the Carafe with cleansers, steel wool pads, or other abrasive materials.
- The use of accessories not evaluated for use with this appliance may cause injuries.
- WARNING: To reduce the risk of fire or electric shock, do not remove the base panel. No user-serviceable parts are inside. Repairs should be performed only by authorized personnel.
- Avoid contacting moving parts. Do not attempt to defeat any safety interlock mechanisms.
- A short power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Extension cords can be used if care is exercised in their use. If an extension cord is used:
- The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
- The longer cord should be arranged so that it will not drape over the countertop or tabletop, where it can be pulled by children or tripped over.
- Clogging or backing up of water and/or coffee in the Filter Holder can occur under any or a combination of the following conditions: the use of too finely ground coffee, not properly cleaning coffee grounds from the Filter Holder, or allowing coffee grounds to spill over the Filter Basket.
- CAUTION: Do not open the Filter Slot during the brewing process even if no water is draining from the Filter because extremely hot water/coffee can spill out and cause injury. If water/coffee is not draining from the Filter during the brewing cycle, unplug the appliance and wait 10 minutes before opening and checking the Filter Holder.
▲ WARNING:
For California Residents
This product can expose you to chemicals including Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Parts & Accessories
Appliance Specifications | |
---|---|
Model Number | CM917 |
Supply Power | 120 V - 60 Hz |
Rated Power | 1000 W |
External Dimensions | 10.2 x 7.7 x 16.5 inches (260 x 195 x 420 mm) |
Unit Weight | 6.6 lb (3 kg) |
Control Panel Functions:
- ON/OFF Button: Press to turn the appliance on or off.
- CUP Button: Press to set the number of cups of coffee to brew. The display panel shows the selected number of cups. Use the Water Tank Window markings to match water level to the number of cups.
- STRENGTH Button: Press to set the coffee strength (1-3). Icons on the display panel illuminate to show the selected strength.
- PROG Button: Press to set a delayed brew time. The digital clock must be set first. The "AUTO" icon illuminates when the delay timer is set.
- HR Button: Press to adjust the digital clock hour. The "PM" icon illuminates for afternoon settings. After pressing PROG, use to adjust brew time hour.
- MIN Button: Press to adjust the digital clock minute. After pressing PROG, use to adjust brew time minute.
- GRIND OFF Button: Press to disable the grind function (for pre-ground coffee). The grind icon disappears when disabled.
- BREW Button: Press to start brewing coffee.
Instructions for Use
Before First Use
- Unpack all parts and remove protective film. Wash accessories with warm, soapy water (some are dishwasher safe).
- Save all literature.
- Wash the Filter, Filter Holder, and Carafe. Return parts to the appliance.
- Open Water Tank Lid and add water, not exceeding the "10" line.
- Plug in the appliance and press ON/OFF.
- Press GRIND OFF to disable the grind function.
- Press BREW to run a cleaning cycle with water.
- Repeat steps 1-7 two more times before brewing coffee.
General Operating Instructions: Grinding Coffee Beans and Brewing Coffee
- Open Water Tank Lid, add water for desired cups (do not exceed "10" line).
- Open appliance door, place Filter in Filter Holder (paper filter optional). Close door.
- Open Coffee Bean Box Lid, add up to 7 oz (200 g) of coffee beans. Close lid.
- Ensure Carafe is in position with its lid on.
- Plug in appliance, press ON/OFF.
- Press CUP to set the number of cups.
- Press STRENGTH to adjust coffee strength.
- Use Grind Adjustment Lever to set bean coarseness (medium is recommended).
- Press BREW. The appliance grinds and brews. Press ON/OFF or BREW to cancel.
- Appliance beeps five times when done. Heat icon ($⌛$) illuminates, keeping coffee warm for 2 hours. Shuts down automatically after 2 hours. Press ON/OFF or BREW to stop warming early.
- Allow to cool. Clean Filter Holder after each use.
Brewing Pre-Ground Coffee
- Open Water Tank Lid, add water for desired cups (do not exceed "10" line).
- Open appliance door, place Filter in Filter Holder (paper filter optional). Add up to 3.2 oz (90 g) ground coffee. Close door.
- Ensure Carafe is in position with its lid on.
- Plug in appliance, press ON/OFF.
- Press GRIND OFF to disable grind function. Grind icons should not appear on display.
- Press CUP to set the number of cups.
- Press BREW. The appliance brews the ground coffee. Press ON/OFF or BREW to cancel.
- Appliance beeps five times when done. Heat icon ($⌛$) illuminates, keeping coffee warm for 2 hours. Shuts down automatically after 2 hours. Press ON/OFF or BREW to stop warming early.
- Allow to cool. Clean Filter Holder after each use.
Instructions for Use
Delay Timer
- If the digital clock is not set, use HR and MIN Buttons to set the current time.
- Prepare the appliance with coffee and water. Set cups and strength.
- Press PROG. Use HR and MIN Buttons to set the brew start time. The "PM" symbol indicates afternoon.
- Press PROG to confirm. The "AUTO" icon illuminates. Press PROG again to cancel the timer.
Anti-Drip Feature
You can remove the Carafe during brewing without spilling. Coffee stops dripping temporarily. Return the Carafe within 20 seconds to prevent overflow from the Filter Slot.
Brewing the Ideal Coffee
Four components for ideal coffee:
- WATER QUALITY: Use filtered water to remove impurities.
- COFFEE BEANS: Use fresh beans, ideally within two weeks of purchase.
- GRINDING: Grind beans just before brewing for best flavor. This appliance's grinder enhances oil and flavor release.
- PROPORTION: Use approximately 1 tbsp. of coffee per cup. Adjust to taste.
Care & Cleaning
Cleaning the Appliance
- Let the appliance cool completely before cleaning.
- Clean after each use. Turn off and unplug before cleaning.
- Remove Filter and Filter Holder, discard coffee grounds.
- Empty remaining coffee from the Carafe.
- Use a damp cloth to clean the powder outlet. Dry completely.
- Wash parts in warm, soapy water, rinse thoroughly, and dry completely before reassembling.
Descaling the Coffee Maker
Minerals can clog the coffee maker. Descale monthly or every 60 brew cycles. The descaling reminder flashes on the display.
- Fill Water Tank with equal parts water and white vinegar to the "10" line.
- Remove coffee beans/grounds from the Coffee Bean Box.
- Place Filter in Filter Holder, close door, ensure Carafe is in position.
- Plug in, press ON/OFF.
- Press GRIND OFF, set CUP to 10.
- Press BREW. When half the solution is brewed, press ON/OFF or BREW to cancel.
- Let sit for 30 minutes for vinegar to work.
- Repeat steps 3-7 with the remaining solution.
- Discard vinegar. Run the appliance with fresh water three times to flush. Fill Water Tank to "10" with water, repeat steps 3-7, discarding water after each cycle until all vinegar is flushed.
NOTE: To cancel the descaling reminder, press any button. The reminder will reappear if not descaled.
Storage
- Unplug and let cool for at least 30 minutes before storing.
- Clean the appliance and ensure all components are dry.
- Store in a clean, dry place.
Maintenance
Any other maintenance must be performed by an authorized service technician. Contact Customer Service for more information.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
The appliance will not power on. | The appliance is not plugged in. | Plug the appliance into a dedicated electrical outlet. |
The door covering the Filter Holder is not closed. | Close the door covering the Filter Holder. | |
The appliance will not brew coffee. | The Filter has not been cleaned. | Clean any leftover coffee grounds out of the Filter after each use. |
The appliance is not grinding beans. | The Coffee Bean Box might be too full. | Turn the appliance off. Remove some of the coffee beans or pre-ground coffee from the Coffee Bean Box. |
Coffee is weaker than usual. | There are not enough coffee beans or pre-ground coffee in the Coffee Bean Box. | Ensure there are enough coffee beans or pre-ground coffee in the Coffee Bean Box before brewing coffee. |
There is coffee sediment in brewed coffee. | The coffee beans were ground too finely or too much coffee was used. | Increase the coffee grind size, use a paper filter instead of the permanent filter, and/or decrease the coffee amount and strength. |
Coffee overflows out of the brewing basket. | The coffee beans were ground too finely, too much coffee was used, or the paper filter was not placed correctly. | Increase the coffee grind size, ensure that the paper filter fits flat against the Filter Holder's walls, and/or decrease the coffee amount and strength. |
The appliance is brewing coffee too slowly, produces excessive steam, or does not brew all the water in the Water Tank. | The appliance needs to be cleaned. | Clean the appliance according to the instructions in the "Descaling the Coffee Maker" instructions. For severe build-up, multiple cleaning cycles might be needed. |
Error Codes
Error Code | Meaning | Solution |
---|---|---|
E4 | The appliance needs to be cleaned and/or descaled. | Follow the cleaning and descaling instructions in the "Care & Cleaning" section. |
E6* | Filter Slot has not been cleaned. | Clean the Filter Slot. |
E8 | The door on the front of the appliance has not been closed properly. | Ensure the door on the front of the appliance is fully closed. |
Other Error Codes | System error. | Contact Customer Service. |
* After completing a brewing cycle, if you want to brew another round of coffee without unplugging the appliance, open the Filter Holder, remove any coffee residue in the Filter or paper filter, and close the Filter Holder.
PowerXL SMART BREW
Money-Back Guarantee
The PowerXL® Smart Brew is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a one-year replacement guarantee if your product or component part does not perform as expected. The guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within one year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.
Return Policy
If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
PowerXL Smart Brew
Empower Brands, LLC
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106.
Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
PowerXL SMART BREW
We are very proud of the design and quality of our PowerXL® Smart Brew.
This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.
To contact us, email us at info@tvcustomerinfo.com or call 973-287-5106.