This file describes the contents of the November 2020 (6.8.5.02) software distribution ... Manual (use if you will have a mixture of SIP and H.323.
Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Avaya IP Deskphone H.323 Release 6.8.5 Readme This file is the Readme for the Avaya Deskphone H.323 Release 6.8.5 software. This file describes the contents of the November 2020 (6.8.5.02) software distribution package. Avaya Deskphone H.323 6.8.5 software is supported on the Avaya 9608, 9608G, 9611G, 9621G, 9641G,9641GS IP Deskphones, on the J159, J169, J179, J189 IP Phones only, and when used with Avaya Aura® Communication Manager and Avaya IP OfficeTM. The Avaya Deskphone H.323 6.8.5 software will not load or operate on any other models. This release supersedes all previous Avaya Deskphone H.323 6.x.x software releases. Avaya recommends that all customers using Avaya Deskphone H.323 6.x.x software upgrade to this version at their earliest convenience. The information in this document is accurate as of the issue date and subject to change. Please refer to the advisements in this file for important information prior to deploying this software. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 1 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Avaya Aura® Communication Manager Compatibility The Avaya IP Deskphones/IP Phones using Avaya Deskphone H.323 Release 6.8.5 software are supported on: Avaya Aura® Platform 6.2 FP4 (Avaya Aura® Communication Manager 6.3.6, Avaya, Avaya Aura® System Manager 6.3.8) and associated service packs Avaya Aura® Platform 7.1.3 (Avaya Aura® Communication Manager 7.1.3, Avaya Aura® System Manager 7.1.3) and associated service packs Avaya Aura® Platform 8.0.0 (Avaya Aura® Communication Manager 8.0.0, Avaya Aura® System Manager 8.0.0) and associated feature/service packs Avaya Aura® Platform 8.1.0 (Avaya Aura® Communication Manager 8.0.0, Avaya Aura® System Manager 8.0.0) and associated feature/service packs Avaya Aura® Call Center Elite 7.1.0 Avaya Aura® Call Center Elite 8.0.0/8.1.0 Avaya IP OfficeTM Compatibility The Avaya IP Deskphones/IP Phones using Avaya Deskphone H.323 Release 6.8.5 software are supported on: IP OfficeTM 10.0 SP7 IP OfficeTM 10.1 SP3 and later IP OfficeTM 11.0 and associated service packs IP OfficeTM 11.1 and associated service packs Note: J159/J89 using H.323 software are not supported by IP Office Refer to IP Office documentation for specific compatibility. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 2 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme New features in H.323 6.8.5 Avaya Deskphone H.323 Release 6.8.5 support J159 and J189 H.323 IP Deskphone Documentation for H.323 6.8.5 The following documentation has been updated for this release. Avaya 9600 Series and J100 Series H.323 IP Deskphones Overview and Specification Installing and Administering Avaya 9600 and J100 Series IP Deskphone H.323 Using Avaya J189 IP Phone H.323 Avaya J189 IP Phone H.323 Quick Reference Using Avaya J159 IP Phone H.323 Avaya J159 IP Phone H.323 Quick Reference Using Avaya J169/J179 IP Phone H.323 Avaya J169/J179 IP Phone H.323 Quick Reference Using Avaya J100 Expansion Module H.323 VPN Setup Guide for 9600 Series IP Deskphones Using Avaya 9600 Series and J100 Series H.323 phones in a Call Center The following documentation has not been updated and is included below for reference. Avaya 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Call Center Quick Reference Guide to Icons Avaya 9608/9608G/9611G/9621G/9641G IP Deskphones Application Note: EAP-TLS with 9600 Phones Single Sign On for Local Devices API Guide Avaya Deskphone H.323/SIP for 9600 Series API Guide Using Avaya 9608/9608G/9611G IP Deskphones H.323 Avaya 9608/9608G/9611G IP Deskphones H.323 Quick Reference Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 Avaya 9621G/9641G/9641GS IP Deskphones H.323 Quick Reference These documents are available on http://support.avaya.com under "9600 Series IP Deskphones" -> "H.323 6.8.x" -> Documents Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 3 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme H.323 6.8.5 Package Contents Avaya Deskphone H.323 6.8.5 Package Contents The H.323 6.8.5 software package contains all the files necessary to upgrade Avaya new or previously installed 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones or previously installed J159/J169/J179/J189 IP Phones to the H.323 6.8.5 load. The following files are included in each package: S9608_11HALBR6_8_5_02_V474.tar - The 6.8.5 H.323 phone application tar file for 9608, 9608G and 9611G models. S9621_41HALBR6_8_5_02_V474.tar - The 6.8.5 H.323 phone application tar file for the 9621G, 9641G and 9641GS models. S9608_11_HALKRR6_8_5_02.bin The 6.8.5 H.323 application binary file for 9608G and 9611G models. S96x1_UKR_V29r38_V29r38.tar The 6.8.5 H.323 Kernel and root file system tar file. FW_H_J169_J179_R6_8_5_02.bin The 6.8.5 H.323 application binary file for J169 and J179 models FW_H_J189_R6_8_5_02.bin The 6.8.5 H.323 application binary file for J189 FW_H_J159_R6_8_5_02.bin The 6.8.5 H.323 application binary file for J159 FW_JEM24_R1_0_1_0_15.bin Application binary file for JEM24. Deskphone H.323 6.6.1 files for interim upgrades if required: o S9608_11HALBR6_6_1_15_V474.tar - The 6.6.1 H.323 phone application tar file for 9608, 9608G and 9611G models o S9621_41HALBR6_6_1_15_V474.tar - The 6.6.1 H.323 phone application tar file for the 9621G, 9641G and 9641GS models o S96x1_UKR_V25r10_V25r10.tar The 6.6.1 H.323 Kernel and root file system tar file 96x1Hupgrade.txt This file is downloaded by the 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones and J159/J169/J179/J189 IP Phones and instructs the phones on how to upgrade. 20 predefined language files for phone display: o mlf_96x1_v214_arabic.txt o mlf_96x1_v214_chinese.txt o mlf_96x1_v214_dutch.txt o mlf_96x1_v214_english_large.txt o mlf_96x1_v214_french_can.txt o mlf_96x1_v214_french_paris.txt o mlf_96x1_v214_german.txt o mlf_96x1_v214_hebrew.txt o mlf_96x1_v214_italian.txt o mlf_96x1_v214_japanese.txt o mlf_96x1_v214_korean.txt o mlf_96x1_v214_polish.txt o mlf_96x1_v214_portuguese.txt o mlf_96x1_v214_russian.txt o mlf_96x1_v214_spanish.txt o mlf_96x1_v214_spanish_latin.txt o mlf_96x1_v214_template_en.txt o mlf_96x1_v214_thai.txt o mlf_96x1_v214_trad_chinesei.txt Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 4 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme o mlf_96x1_v214_turkish.txt av_prca_pem_2033.txt (Avaya Product Root CA certificate) Avaya-96x1IPTelephone-MIB.txt for reference AvayaMenuAdmin.txt template for reference release.xml The signatures in the signatures subdirectory of the .zip distribution packages are only intended to be used by the file server, and the file server that is on the CM6.x/7.x Utility Server is the only file server that currently supports this. System specific parameters should be entered into the 46xxsettings.txt file which is available for separate download at http://support.avaya.com. New or changed configuration parameters with this release of software are shown in Appendix 3. The H.323 6.8.5 package is available in the following versions: Versions with encryption enabled o 96x1-IPT-H323-R6_8_5_02-110720.zip Versions with encryption disabled o 96x1-IPT-H323-R6_8_5_02U-110720.zip Note: .tar files are no longer generated for Deskphone H.323 software. Note: Deskphone H.323 6.6.1 binary files are included with this package as those are required for interim upgrades from a release prior to Deskphone H.323 6.6.1 to Deskphone H.323 6.6.2 or later to enable SHA2 image signature validation. Refer to the "Support for SHA2-signed software files" section for further information. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 5 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Converting a J159/J169/J179/J189 IP Phone from SIP to H323 The Avaya J159/J169/J179/J189 IP Phones are pre-loaded with J100 SIP software. Utilize the procedure below to convert them to Deskphone H.323 software. 1. The J169/J179 must be using J100 2.0.0 or later software. If not using 2.0.0 software, then it must first be upgraded to J100 2.0.0 or later software. The version of software can be determined via the "View" menu item. The following models are delivered from Avaya with this required software so do not need to be checked: a. J169D01A hardware revision 06 b. J179D02A hardware revision 05 The J159 with software 4.0.3 and J189 with 4.0.6.1 and later support upgrade to H.323 software 2. Unzip the Deskphone H.323 6.8.5 installation package in the correct directory on your HTTP server. Also unzip the J100 SIP 2.0.0 (or later) installation package in the correct directory on your HTTP server. 3. There are three methods which can be chosen from: a. Manual (use if you will have a mixture of SIP and H.323 J159/J169/J179/J189): i. Install the Avaya J159/J169/J179/J189 on your network with access to the http server and apply power to the phone. ii. During the bootup sequence, access the Administration menu by pressing the "Admin" softkey and entering the administration password (default is 27238) iii. Scroll to "Signaling" in the Administration menu, press "Select" softkey, press the "Change" softkey until "H.323" is highlighted, and press "Save". Press "Back" to exit from the Administration menu and the IP Phone will automatically reboot to apply the changed settings. iv. After rebooting, the J159/J169/J179/J189 will download and install the Deskphone H323 software. b. DHCP (only use if all J159/J169/J179/J189 will be deployed with Deskphone H.323 software): i. If using DHCP to provide custom options to the IP Phones, add SIG=1 to the string. ii. Install the J159/J169/J179/J189 on your network with access to the http server and DHCP server and apply power to the phone. iii. After retrieving the SIG setting via DHCP, the J159/J169/J179/J189 will download and install the Dekphone H.323 software c. 46xxsettings.txt (only use if all J159/J169/J179/J189 will be deployed with Deskphone H.323 software) i. Add "SET SIG 1" in your 46xxsetttings.txt file on your http server ii. Install the J159/J169/J179/J189 on your network with access to the http server and apply power to the phone. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 6 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme iii. After retrieving the SIG setting via the 46xxsettings.txt file, the J159/J169/J179/J189 will download and install the Dekphone H.323 software 4. After the conversion, confirm that the upgrade was successful by either: a. Press the "Mute" button, enter the defined administrator password, followed by "#". Scroll to the "View" menu item, scroll down to "Release" and confirm that it shows "6.8502" b. Press the "Menu Menu" button, scroll down to "About Avaya IP Deskphone", press "Select" softkey, and confirm that it shows "Release 6.8502". Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 7 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Advisements with H.323 6.8 software Weather Application no longer works The provider of the service for the Weather Application deprecated that service on 15 January 2020. As such, the Weather Application no longer works as of that date. Avaya removed the ability to configure this capability in 6.8.4.02 release of Deskphone H.323 software. J159/J169/J179/J189 features supported and aliasing When deployed with Deskphone H.323 software, the J159/J169/J179/J189 IP Phone appears to Avaya Communication Manager as an H.323 9611G IP Deskphone, J169/J179 IP Phone appears to IP office as an H.323 9611G IP Deskphone. They are administered the same as an H.323 9611G and provides the same capabilities and user interface as an H.323 9611G with the exception of support for USB features (as the J169/J179 do not have a USB port). J159 with H.323 software doesn't support USB port, WML browser, Call Center environment, JEM24/JBM24 modules. J189 with H.323 software supports two JEM24 modules. It doesn't support JBM24 modules. For Avaya Aura, the J159/J169/J179/J189 should be programmed as a 9611. For IP Office J169/J179 should be programmed as a 9611. IP office doesn't support H.323 J159/J189. JEM24 Software J169/J179/J189 Software Compatiblity The Deskphone H.323 6.8.5 installation zip file contains JEM24 1.0.1.0.15 software for installations on associated JEM24 modules. The JEM24 will automatically be upgraded from the J169/J179/J189 IP Phone. The JEM24 1.0.1.0.15 software will work with J100 SIP 4.0.1.0 or later and Deskphone H.323 6.8.5 or later. Attempting to use it with earlier versions of J100 SIP / Deskpone H.323 software will result in the JEM24 not being able to connect to the J169/J179/J189. J169/J179 with 3 JBM24/JEM24 modules 5-volt power supply required With H.323 6.7.1 or later software, the power requirements of the JBM24 have been corrected. After this change, a J169/J179 and three JBM24/JEM24 exceeds the Class 2 PoE power limit under maximum load. As such, the 5-volt power supply is required with the J169/J179 when 3 JBM24/JEM24 are installed. IP Phone Settings Tool Customers are advised to refrain from using the IP Phone Settings Tool as it is not up to date. 9611G Global Minimum Software Release The 9611G IP Deskphone Global (Comcode 700504845/700501429, Model ID 9611GD02B) must use either Deskphone SIP 6.4.0.33 or later software or Deskphone H.323 6.4.0.14 or Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 8 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme later software. Attempts to downgrade these models to lower versions of software will be rejected. If these models are implemented in an environment that uses lower versions of software for other IP Deskphones, it is recommended to use a mechanism to differentiate the software loads such as different HTTP servers or different GROUPs. 9611G Global Minimum Software Release The 9611G IP Deskphone Global (Comcode 700504845/700501429, Model ID 9611GD02C) must use either Deskphone SIP 7.0.1.0.45 or later software or Deskphone H.323 6.6.2.29 or later software. Attempts to downgrade these models to lower versions of software will be rejected. If these models are implemented in an environment that uses lower versions of software for other IP Deskphones, it is recommended to use a mechanism to differentiate the software loads such as different HTTP servers or different GROUPs. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 9 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme 9608G and 9608 Global Minimum Software Release The 9608G IP Deskphone (Comcode 700505992/700507946, Model ID 9608GD03A) and 9608 IP Deskphone Global (Comcode 700504844/700507947, Model ID 9608D02B) must use either Deskphone SIP 6.3.1.13 or later software or Deskphone H.323 6.3.1.16 or later software. Attempts to downgrade these models to lower versions of software will be rejected. If these models are implemented in an environment that uses lower versions of software for other IP Deskphones, it is recommended to use a mechanism to differentiate the software loads such as different HTTP servers or different GROUPs. 9608G Global Minimum Software Release The 9608G IP Deskphone (Comcode 700505424/700507946, Model ID 9608GD03B) must use either Deskphone SIP 7.0.1.0.45 or later software or Deskphone H.323 6.6.2.29 or later software. Attempts to downgrade these models to lower versions of software will be rejected. If these models are implemented in an environment that uses lower versions of software for other IP Deskphones, it is recommended to use a mechanism to differentiate the software loads such as different HTTP servers or different GROUPs. 9641GS Minimum Software Release The 9641GS IP Deskphone (Comcode 700505992/700509409/700509981, Model ID 9641GD03A) must use either Deskphone SIP 6.7.0.0 or later software or Deskphone H.323 6.6.6.04 or later software. Attempts to downgrade these models to lower versions of software will be rejected. If these models are implemented in an environment that uses lower versions of software for other IP Deskphones, it is recommended to use a mechanism to differentiate the software loads such as different HTTP servers or different GROUPs. J159/J169/J179/J189 Minimum Software Release Refer to Appendix 1 for information on the hardware revisions of J169/J179 IP Phone and minimum Deskphone H.323 / J100 SIP software releases. Attempts to downgrade these models to versions of software which is not supported will be rejected Interworking TLS 1.2 Deskphone H.323 6.6.2 and later software upgrades TLS to support TLS 1.2. Deskphone H.323 6.6.2 also adds a new configuration parameter (TLS_VERSION) which can be used to configure the Deskphone to only use TLS 1.2. Care must be taken to only use this parameter when all components to which the deskphone will communicate can also support TLS 1.2. Interworking HTTPS - MVIPTEL, IIS 6 Deskphone H.323 6.6.2 and later software does not support secure HTTP (HTTPS) with MVIPTEL or IIS 6. MVIPTEL is end-of-support by Avaya and IIS 6 is end-of-support by Microsoft. Customers using either of these servers are recommended to upgrade to a current version of an HTTPS server which supports TLS 1.2. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 10 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Support for SHA2-signed software files As part of the security enhancements in Deskphone H.323 6.6.2 or later software, the software files are signed using SHA-256 digital signatures. Deskphone H.323 6.6.1 software files are signed using SHA-1 digital signatures only and capable of SHA-1 and SHA-256 digital signature verification. Deskphone H.323 6.6.0 and earlier software files are signed using SHA-1 digital signatures only and capable of SHA-1 digital signature verification. Customers upgrading from Deskphone H.323 6.6.0 or earlier will automatically upgrade to Deskphone H.323 6.6.1 and from there to Deskphone H.323 6.6.2 or later. This interim upgrade is automatic but will result in an additional reset during this particular upgrade. Interworking Avaya Diagnostic Server (ADS) Avaya Diagnostic Server 2.5.3 is required to support Deskphone H.323 Release 6.6.2 or later software. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 11 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme H.323 6.8.5 Resolved Issues (since H.323 6.8.4) The following table includes issues which are resolved with this release of software compared to H.323 6.8.4.02 External ID Internal ID Issue Description Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 12 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Unresolved issues in H.323 6.8.5 The following table includes unresolved issues with this release of software which were known as of the issue date for this document. External ID Internal ID Issue Description H32396X1-16280 H32396X1-16279 H32396X1-16277 J159 - Conf Hard button doesn't work after made the conference with 3 parties. Soft key can be used in this case. J159 - Roll bar in call log works wrong when call log is full (100 call logs) J159 - Incorrect Year in About Avaya menu H32396X1-15721 J159 PUSH message is not fully displayed using large font H32396X1-15736 H32396X1-15754 H32396X1-16260 H32396X1-16261 H32396X1-16262 H32396X1-16245 H32396X1-16242 J159 Phone still displays icon after logging out or in unnamed registration state. Empty screen in View in Craft menu when UP button is pressed on this view. Enter to it once again in order to see information J159 Hold and Line 1 L buttons status are incorrect in SLAMON with half width screen J159 - Line 1 R Red button status should be active instead of Line 2 L Green in SLAMON with full width screen Due to limited space use of large fonts can cause small disruptions in user interface. It doesn't affect text understanding. J189 Phone with non encrypted firmware ( 6.8.5.02U) losses My Pictures option in Menu after it detects USB drive J189 Long label displays part of letter on QDD screen H32396X1-16235 H32396X1-15961 J189 Navigation icon displays wrong position in others language except English when changing agent greetings type Phone doesn't wake up when it is taken over Ext H32396X1-15378 H32396X1-15066 H32396X1-15032 H32396X1-15003 H32396X1-14967 9611/9621 Phone displays all languages set from setting file in Language menu when large text size is set. 9641GS Phone does not display Bluetooth status on status line except the first time after rebooting when setting CALLCTRSTAT parameter with value 1 JMSEC always returns 10 (default) when querying by MIB browser J169/179- CBM24 displays icons of Call appearance and Bridge call when phone is in unregistration state. 9641GS - Phone can not switch transducer from Speaker to Plantronics Bluetooth headset by call button on headset after press speaker button on phone. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 13 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme H32396X1-14959 H32396X1-14947 H32396X1-14938 H32396X1-14922 H32396X1-14915 H32396X1-14914 H32396X1-14893 H32396X1-14883 H32396X1-14811 H32396X1-14796 H32396X1-14795 H32396X1-14784 H32396X1-14774 H32396X1-14762 H32396X1-14624 H32396X1-14617 H32396X1-14589 H32396X1-14588 H32396X1-14533 H32396X1-14493 9611-UI Background color of Emergency button is changed from red to white after login guest user J179 phone displays power management screen after plugging in PoE even though DC 5v jack is plugged in with 3 JBMs Phone can not make call using bridge call appearance in edit dialing mode Push topline cannot overwrite restoration message Phone cannot change L2QVLAN to 0 through 46xxsettings file Last Character of the message for Audio Transmit Push is not displayed Phone does not display "Bksp/Clear/Enter/Cancel" SK on Guest Login screen Phone does not display option Save/Exit when choosing "Merge file and phone contact" after plugging USB No button click when recording agent greetings Call log displays incorrectly with missed call when extension having maximum length for name calls to it in unregistered state Phone displays outgoing call in "history" although answering the incoming call to monitored station by team button There is no dial tone when GCFIPADDRREPORT sets to 1 in settings file [H32396X1- 802.1X] - Phone cannot answer incoming call and take outgoing call after changing AuthControlledPortControl field from auto to forceAuthorized on Avaya Switch with case pressing wrong password [UI- CC]- Status line still displays Agent status in about 30s when the main extension is taken over by another phone J169/J179 - Phone does not work with HTTPPORT set on 46xxsetting file J169/J179 - Phone reboots loop and generates core file tBackupR_460_1523108900.core when setting BRURI with max length FQDN Features on JBM disappears when setting large font for phone and setting Display language on CM to Hebrew J169/J179 - Phone does not apply Enhanced Local Dialing Algorithm in one case J169/J179 - Phone displays Unavailable call log when History is off after logout/login 802.1X - Auth fail + DHCP in certain conditions Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 14 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme H32396X1-14477 H32396X1-14475 H32396X1-14458 H32396X1-14383 H32396X1-14380 H32396X1-14357 H32396X1-14276 H32396X1-14244 H32396X1-14068 H32396X1-14060 H32396X1-14056 H32396X1-14042 H32396X1-14039 H32396X1-14033 H32396X1-14029 H32396X1-13999 H32396X1-13983 H32396X1-13974 H32396X1-13971 H32396X1-13959 H32396X1-13826 H32396X1-13774 H32396X1-13767 J179/J169: LLDP -> Proprietary TLV subtype 6 has wrong value J179/J169: LLDP - Management address -> Object identifier has wrong OID value Intermittent: Cannot hear recording tone when active call. Some buttons does not work in 10s after logging out guest user Cannot enter a dot by pressing asterisk in Admin menu. Phone cannot manually restore contact list after logging using USB. Support symbols softkeyboard with VPN fields and especially VPN Group ID field Intermittent_Cannot make call from Contact list if user previously entered any number at Dial Pad Phone toggles improperly when phone has a contact of an extension which has over 21 characters long in name and 'Pair Contacts to Calls' is set to On. Touch phone toggles between CA name/number improperly when making an outgoing from the Favorite contact. New feature_Phone clears password of extension after phone is taken over Phone toggles between CA name/number improperly when using E164 number for outgoing call. endptSLMSTAT is not supported , although defined in the MIB The name of unseen call log is truncated when extension name has over 20 characters long. Phone uses TLSv1.0 for EAP-TLS connection although TLS_VERSION was set to 1 The call log icon is not displayed in call log detail screen in LARGE font size User still hears DTMF tones via Headset although Idle state on the light-on headset button Call appearance in ringing state does not toggle in Call center environment "Enter authentication credentials" does not display in the status line of HTTP authentication screen No tilda ~ is displayed for long names for calls over a trunk Edit Dial function waits for interdigit timeout vs being treated like ENBLOC call on 6.6.2.23 when CTASTAT is set to othre than 2 Call server IP address is not displayed correctly after failback Canceling audio push using headset button while on headset call, results in no audio. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 15 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme H32396X1-13657 H32396X1-13638 Phone displays blank in Backup/restore screen when restoring language file from backup server Hold recall ringtone is not played. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 16 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Appendix 1 Supported Hardware H.323 6.8.x software is supported on the following models of IP Deskphones. Note: Comcodes indicated with an asterisk (*) are either end-of-sale or pending end-of-sale and include a link to the corresponding end-of-sale document. Comcode 700480585* 700504844* 700501428* 700507947* 700505424* 700507946* 700480593* 700501429* 700504845* 700507948* 700480601* 700506514* 700500254* 700506516* 700480619* 700480627* 700506517* 700501431* 700506519* 700480635* 700505992 700509409 700509981 700513634 700513635 700513569 Short Description 9608 9608 GLOBAL 9608 (TAA) 9608 GLOBAL (TAA) 9608G GLOBAL 9608G GLOBAL (TAA) 9611G 9611G (TAA) 9611G GLOBAL 9611G GLOBAL (TAA) 9621G 9621G GLOBAL 9621G (TAA) 9621G GLOBAL (TAA) 9621G W/O FACEPLATE 9641G 9641G GLOBAL 9641G (TAA) 9641G GLOBAL (TAA) 9641G W/O FACEPLATE 9641GS GLOBAL 9641GS GLOBAL (TAA) 9641GS GLOBAL W/O FACEPLATE J169 IP Phone J169 IP Phone GSA J179 IP Phone Model 9608D01A 9608D02A 9608D02B 9608D02A 9608D02B 9608GD03A 9608GD03B 9608GD03A 9608GD03B 9611GD01A 9611GD01A 9611GD02A 9611GD02B 9611GD02C 9611GD02B 9611GD02C 9621GD01A 9621GD01C 9621GD01C 9621GD01A 9621GD01C 9621GD01C 9621GD01B 9621GD01D 9641GD01A 9641GD01C 9641GD01C 9641GD01A 9641GD01C 9641GD01C 9641GD01B 9641GD01D 9641GD03A 9641GD03A Note Must use SIP 6.3.1.13 or later, or H.323 6.3.1.16 or later. Must use SIP 6.3.1.13 or later, or H.323 6.3.1.16 or later. Must use SIP 6.3.1.13 or later, or H.323 6.3.1.16 or later. Must use SIP 7.0.1.0.46 or later, or H.323 6.6.2.29 or later. Must use SIP 6.3.1.13 or later, or H.323 6.3.1.16 or later. Must use SIP 7.0.1.0.46 or later, or H.323 6.6.2.29 or later. Must use SIP 6.4.0.33 or later, or H.323 6.4.0.14 or later. Must use SIP 7.0.1.0.46 or later, or H.323 6.6.2.29 or later. Must use SIP 6.4.0.33 or later, or H.323 6.4.0.14 or later. Must use SIP 7.0.1.0.46 or later, or H.323 6.6.2.29 or later. Must use SIP 6.5.0.17 or later, or H.323 6.6.0.25 or later. 9641GD03B J169D01A J169D01B J169D01A J169D01B J179D02A J179D03A Ships with J100 SIP software. Ships with J100 SIP software. Ships with J100 SIP software. Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 17 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme 700513629 700512396 700512394 J179 IP Phone GSA J189 IP Phone J159 IP Phone J179D02A J179D03A J189D01A J159D01A Ships with J100 SIP software. Ships with J100 SIP software. Ships with J100 SIP software. The following table provides a matrix of the different models of J100 Series IP Phones including hardware generations and any limitation on supported software version. The "Model" information can be found on the label on the outside of the shipping box, on the label on the back of the IP Phone, within the Information menus available from the screen of the phone, remotely via LLDP, remotely via the Web Interface (SIP software), and remotely via SNMP. The "Hardware Revision" can be found on the label of the box on the same line as the "Model" information, and also found on the label on the back of the phone on the first row. Model J169D01A J169D01A J169D01B J169D01B J179D02A J179D02A J179D03A J179D03A J179D03A J189D01A J159D01A Hardware Revision(s) 01 to 03 04 to 07 08 to 18 19 and greater 01 to 03 04 to 08 09 to 11 12 to 18 19 and greater 01 and greater 01 and greater Minimum SIP Software 1.5.0.0.15 3.0.0.1.6 4.0.0.0.21 4.0.3.1.4 1.5.0.0.15 2.0.0.0.45 4.0.1.0.11 4.0.2.0.8 4.0.3.1.4 4.0.6.1.4 4.0.6.0.10 Minimum H.323 Software 6.7.0.02 6.8.0.03 6.8.0.03 6.8.3.02 6.7.0.02 6.7.0.02 6.8.2.02 6.8.2.02 6.8.3.02 6.8.5.02 6.8.5.02 Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 18 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Appendix 2 Release History The following table provides a history of the H323 6.2.x/6.3.x/6.4.x/6.6.x/6.7.x/6.8.x software releases. The "ID" column shows the identifier of this software which is seen on the "About Avaya one-X" or "About Avaya IP Deskphone" menu item. Release ID Date Link to Readme file 6.2.0 6.2.1 6.2.2 6.2.3 6.2.4 6.3.0 6.3.1 6.4.0 6.6.0 6.6.1 6.6.2 6.6.3 6.6.4 6.6.5 6.6.6 6.7.0 6.7.1 6.8.0 6.8.1 6.8.2 6.8.3 6.8.4 6.8.5 6.2009 6.2119 6.2209 6.2312 6.2408 6.3037 6.3116 6.4014 6.6029 6.6115 6.6229 6.6302 6.6401 6.6506 6.6604 6.6702 6.7104 6.8003 6.8102 6.8202 6.8304 6.8402 6.8502 Feb 2012 Jun 2012 Jul 2012 Jan 2013 May 2013 Aug 2013 Jan 2014 Jun 2014 May 2015 Nov 2015 May 2016 Aug 2016 Nov 2016 Aug 2017 Jan 2018 May 2018 Nov 2018 Jan 2019 Apr 2019 Jun 2019 Nov 2019 Jul 2020 Nov 2020 http://support.avaya.com/css/P8/documents/100157541 http://support.avaya.com/css/P8/documents/100162786 http://support.avaya.com/css/P8/documents/100165091 http://support.avaya.com/css/P8/documents/100169016 http://support.avaya.com/css/P8/documents/100172170 http://support.avaya.com/css/P8/documents/100174163 http://support.avaya.com/css/P8/documents/100177992 http://support.avaya.com/css/P8/documents/100180543 http://support.avaya.com/css/P8/documents/101009359 http://support.avaya.com/css/P8/documents/101016318 http://support.avaya.com/css/P8/documents/101023924 http://support.avaya.com/css/P8/documents/101027546 http://support.avaya.com/css/P8/documents/101032019 http://support.avaya.com/css/P8/documents/101040988 http://support.avaya.com/css/P8/documents/101046051 http://support.avaya.com/css/P8/documents/101049643 http://support.avaya.com/css/P8/documents/101053574 http://support.avaya.com/css/P8/documents/101055348 http://support.avaya.com/css/P8/documents/101056995 http://support.avaya.com/css/P8/documents/101058662 http://support.avaya.com/css/P8/documents/101062456 http://support.avaya.com/css/P8/documents/101070200 http://support.avaya.com/css/P8/documents/101072487 Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 19 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme Appendix 3 New/Changed 46xxsettings.txt parameters The latest version of the 46xxsettings.txt file can be downloaded from: Issued 06 November 2020 Copyright Avaya 2020 All rights reserved Page 20 of 21 Avaya IP Deskphone H.323 Release 6.8.5.01 Readme License Agreements License agreements are available at https://support.avaya.com/Copyright. Please select 96x1 H.323. 2020 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation disclaimer. Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this Documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. 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