VEIKK A30 Graphic Pen Tablet User Manual

Safety Precautions

WARNING

• Do not use this product in a control system that requires a high degree of safety and reliability. In such a system, this product could negatively affect other electronic devices and could malfunction due to the effect of those devices.
• Turn the power off in areas where use of electronic devices is prohibited. On board an aircraft or in any other location where use of electronic devices is prohibited, this product, if left on, could negatively affect other electronic devices.
• Do not use this product in a location frequented by little children. Make sure that a child does not put the pen or pen tip in his/her mouth. The pen tip or side switch cover could be detached and be accidentally swallowed.
• Do not place heavy objects on top of this product. Do not step or place heavy objects on this product as this could damage it.
• Avoid high or low-temperature locations for storage. Do not store this product in a location where the temperature drops below 5°C or goes above 40°C and in locations subject to excessive temperature fluctuations. Failure to heed this caution could result in damage to the product and its components.
• Do not disassemble. Do not disassemble or modify this product as this could expose you to heat, fire, electric shock and injury. Disassembling the product will also void your warranty.
• Do not use alcohol for cleaning. Never use alcohol, thinner, benzene or other mineral solvents as they could discolor or cause deterioration to the product.
• Do not expose to water. Do not place glasses or vases filled with water or other liquids near this product. Exposure to water or liquid could damage the product.

CAUTION

• Do not place metal objects on this product during operation. Placing metal objects on this product during operation could cause it to malfunction or damage it.
• Do not strike the pen against hard objects. Striking the pen against hard object could damage it.
• Do not handle the pen with soiled hands. The pen is a high-precision instrument. Handling it with soiled hands or using it in locations exposed to dust or strong odors may cause the entry of foreign matter which will result in breakdown.

Limitation of Liability

VEIKK shall in no event be liable for damages resulting from fires or earthquakes, those caused by third parties and those arising from user misuse, abuse or neglect.

VEIKK shall in no event be liable for incidental damages-including but not limited to loss of business income, interruption of business activities, corruption or loss of data-that arise out of the use or failure to use this product.

VEIKK shall in no event be liable for damages resulting from uses not documented in this manual.

VEIKK shall in no event be liable for damages from malfunction caused by connection to other devices or use of third party software.

Catalog

1. Product Overview
2. Packing List
3. Installing Driver
4. Tablet Connection
5. Replacing the Nibs
6. Specifications
7. Driver Settings
8. FAQ

1. Product Overview

The VEIKK A30 tablet features:

• 1 LED Indicator
• 2 Touch Key
• 3 Gesture Touch Area
• 4 Active Area

Tips: During normal operation, the indicator light flashes when the pen is suspended in the active area. The indicator light is always on when the pen touches the tablet.

Pen

The stylus pen is battery-free and requires no charging or batteries.

• Button 2
• Button 1
• Pen nib

2. Packing List

The package includes:

• A30 Pen Tablet
• Battery-free Pen
• Pen Pocket
• Type-C Cable
• Driver Download Reminder
• Quick Start Guide
• Pen Nibs
• Nib Removal

Please download the VEIKK Driver and Manual from the official website: www.veikk.com. Before installing the driver, uninstall all previous tablet drivers from your computer and close all antivirus programs.

3. Installing Driver

3.1 OS Support

• Windows 10/8/7 (32/64 bits) or later
• Mac OS 10.12 or later

3.2 Installation

1. Before installing the driver, uninstall all tablet drivers from your computer and ensure all antivirus programs are closed.
2. Connect the tablet to your computer before installation (refer to Section 4: Tablet Connection).
3. Download the updated driver from www.veikk.com.
4. Unzip the downloaded file to your desktop and open it.
5. Click Setup.exe and follow the on-screen instructions.
6. Restart your computer after installation.

4. Tablet Connection

1. Take the A30 out of the package and connect the tablet to your computer using the USB cable.
2. Open the driver interface. The upper left corner will show the device is connected, indicating that the tablet has been successfully mounted to the driver. You can now start using your tablet.

A diagram shows the VEIKK A30 tablet connected to a laptop via USB.

5. Replacing the Nibs

When the pen nib is heavily worn, please replace the nib using the nib removal tool.

1. Insert the pen nib into the pen holder hole.
2. Tilt the pen so that the pen holder can fully catch the pen nib.
3. Pull out the nib.
4. Insert a new nib into the pen and push it straightly until it stops.

6. Specifications

7. Driver Settings

7.1 Pen

The driver interface allows customization of pen settings.

7.1.1 Pen Function Settings

Customize the functions of your tablet pen's barrel buttons. Use the "Function Key" option to program custom keystrokes.

A screenshot shows the pen settings, including options to customize button functions and pressure sensitivity.

7.1.2 Current Pen Pressure

Displays the current pressure level being exerted on your tablet and can be used to test pen pressure.

7.1.3 Click Sensitivity

Adjust pen pressure to "Output" or "Press" sensitivity.

A graph illustrates click sensitivity adjustment.

7.2 Mapping

Define the tablet area that will be mapped to the screen area.

Screenshots show different mapping options: full screen, partial screen, and multi-monitor setups.

7.2.1 Screen Mapping

All Area: The entire active area of the tablet. This is the default setting.

Part Area: Allows selection of a specific part of the tablet's active area.

Instructions are provided for defining screen ranges, including options for custom dimensions and multi-monitor configurations.

7.2.2 Working Area

All Area: The entire active area of the tablet. This is the default setting.

Part Area: Allows selection of a specific part of the tablet's active area.

7.2.3 Enable Windows Ink Function

Microsoft Windows provides extensive support for pen input. Pen features are supported in applications such as Microsoft Office, Adobe Photoshop CC, AI, and more.

A screenshot shows the option to enable the Windows Ink Function.

7.3 Function

Customize the Touch Keys and Smart Gesture Touch.

7.3.1 Application List

You can add or remove software by clicking the "+" or "-" buttons.

Screenshots demonstrate adding applications via dropdown or browser selection.

7.3.2 Hotkey

Redefine Hotkey: Click on the button title. A dropdown menu will appear with a list of tool options. Choose the one you want to use.

Screenshots show the customization of hotkeys for the tablet's touch keys.

7.3.3 Touch

Click on the button title. A dropdown menu will appear with a list of tool options. Choose the one you want to use.

Screenshots show the customization of touch functions.

7.4 About Us

The "About Us" section provides version information and allows checking for updates.

Check for updating: Click "Check for updating". If there is no response, the currently installed driver is the newest. If a newer driver is found, you can update it.

Diagnostic Tools: Check for missing key files.

A screenshot shows the update check process.

A screenshot shows the diagnostic tools interface, with options to repair and view diagnose info.

Mac:

Note: Driver settings in the Mac system are the same as in the Windows system. Users using the Mac system can refer to the Windows system instructions.

8. FAQ

1. The stylus can't control the cursor.
   1. Check if the tablet's status indicator light turns on when the stylus is in contact with the working area. If yes, uninstall the A30 driver and reboot, then connect the tablet to your computer and test your stylus. If the cursor responds to your pen input, the tablet's hardware is functional. Go to the official website www.veikk.com to download the newest driver and reinstall.
   2. Connect the tablet, run the driver installation, complete the installation, and then reboot.
2. How do I know that the A30 driver installed successfully?
   1. After installing the driver, the A30 driver icon will be visible in your system tray on the bottom-right corner of your screen (Windows OS) and on the desktop.
   2. Alternatively, open the driver interface. The upper left corner shows the A30, indicating that the tablet has been successfully mounted to the driver. You can start using your tablet now.
3. How do I determine if a problem is software or hardware related?
   1. Connect and install the A30 on a different computer. If the tablet functions properly on the new computer, you are experiencing a software problem. Uninstall all tablet drivers (including the A30 driver) from your computer, download the newest driver from our official website www.veikk.com, and then reinstall.
   2. The A30 indicator lights will help determine if an issue is hardware related. When functioning properly, the blue status indicator light will light up when the stylus pen is in range of or touching the tablet's working area.
4. There is no pressure in the graphics software, but the cursor moves.

   You may have installed other tablet drivers or opened the drawing software during driver installation. Uninstall all drivers, close the drawing software, and then reinstall the A30 driver. It is recommended to restart your computer after completing the installation.

5. The stylus pen does not work.
   1. Make sure you are using the pen that originally came with your tablet.
   2. Make sure you installed the driver correctly.
6. The computer can't recognize the tablet.

   Make sure the USB port is functional. If not, please change to another USB port.

Contact Us

For any questions, please contact Beijing Veikk E-commerce Co., Ltd.

• Email: service@veikk.com
• Skype: veikk service
• Website: www.veikk.com