LG Fridge & Freezer Owner's Manual

Safety Instructions

[WARNING] indicates that failure to follow instructions can cause serious injury or death.

[CAUTION] indicates that failure to follow instructions can cause minor injury or damage to the product.

General Safety

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless supervised. Children should be supervised to ensure they do not play with the appliance.

The appliance is intended for household and similar applications (staff kitchens, farm houses, client hotels, B&B, catering).

This appliance is not intended to be used as a built-in appliance or in portable/mobile installations (e.g., marine, RVs).

[Flammable Material Symbol] This symbol alerts you to flammable materials that can ignite and cause a fire.

The appliance contains isobutane refrigerant (R600a), which is combustible. Care must be taken to ensure no parts of the refrigerating circuit are damaged during transport and installation.

Special disposal procedures are required for refrigerant and insulation blowing gas. Consult a service agent or qualified person.

Do not damage the refrigerant circuit.

If the power cord or outlet socket is damaged or loose, contact an authorized service center.

Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

Securely plug the power plug into the outlet socket after removing moisture and dust.

Never unplug by pulling the power cable; grip the power plug firmly and pull straight out.

Keep ventilation openings clear of obstruction.

Do not store explosive substances (aerosol cans with flammable propellant).

Do not tilt the appliance when transporting.

Ensure the supply cord is not trapped or damaged when positioning the appliance.

Do not use mechanical devices or other means to accelerate defrosting.

Do not use a hair dryer to dry the inside or place a candle inside to remove odors.

Do not use electrical appliances inside food storage compartments unless recommended by the manufacturer.

Be careful not to get body parts stuck while moving the appliance.

Disconnect the power cord before cleaning.

Do not spray water or flammable substances (toothpaste, alcohol, thinner, benzene, flammable liquid, abrasive, etc.) on the interior or exterior.

Do not clean with rough brushes, cloths, or sponges made of metallic material.

Only qualified LG Electronics service personnel should disassemble, repair, or modify the appliance.

Risk of Fire and Flammable Materials

If a leak is detected, avoid naked flames or ignition sources and air the room. The room size must be 1 m³ for every 8 g of R600a refrigerant.

Refrigerant leaking from pipes could ignite or cause an explosion.

The amount of refrigerant is shown on the identification plate inside the appliance.

Installation Safety

Transport the appliance with two or more people.

Install on a firm and level floor.

Do not install or store in damp, dusty, outdoor areas, or areas subject to weathering (direct sunlight, wind, rain, freezing temperatures).

Do not place in direct sunlight or near heat appliances (stoves, heaters).

Be careful not to expose the rear of the appliance when installing.

Install in a place where the power plug is easy to unplug.

Be careful that the appliance door does not fall during assembly/disassembly.

Be careful not to pinch, crush, or damage the power cable during door assembly/disassembly.

Do not point the power plug upwards or let the appliance lean against it.

Do not connect plug adapters or other accessories to the power plug.

Do not modify or extend the power cable.

Ensure the outlet socket is properly grounded and the earth pin is not damaged.

The appliance is equipped with an equipment-grounding conductor and a grounding power plug. Plug into an appropriate, installed, and grounded outlet socket.

Never start up a damaged appliance. Consult your dealer if in doubt.

Dispose of packaging materials away from children.

Do not plug into a multi-socket adapter without a power cable.

Connect to a dedicated, separately fused power line.

Do not use a multi-socket outlet that is not properly grounded.

Operation Safety

Do not use for purposes other than domestic household food storage (e.g., medical or experimental materials, shipping).

If water penetrates electrical parts, disconnect the power plug and contact LG Electronics customer information center.

Unplug during severe thunderstorms or when not in use for a long period.

Do not touch the power plug or controls with wet hands.

Do not bend the power cable excessively or place heavy objects on it.

Immediately unplug and contact LG Electronics customer information center if you detect strange sound, odor, or smoke.

Do not place hands or metallic objects inside the cold air emitting area, cover, or heat releasing grille.

Do not apply excessive force or impact to the back cover.

Be careful of children when opening/closing the door; it may bump and cause injury.

Avoid children getting trapped inside; this can cause suffocation.

Do not put animals inside.

Do not place heavy/fragile objects, liquid containers, combustible substances, flammable objects (candles, lamps), or heating devices (stoves, heaters) on the appliance.

Do not place electronic appliances (heaters, mobile phones) inside.

If there is a gas leakage (isobutane, propane, natural gas), do not touch the appliance or power plug and ventilate the area immediately.

Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, spray, insecticide, air freshener, cosmetics) near the appliance.

Connect to potable water supply only.

Fill with potable water only (for icemaker or dispenser water tank).

Disposal

When discarding, remove the door gasket and keep children away.

Installation

Before Installation

Dimensions and Clearances

Too small a distance from adjacent items may degrade freezing capability and increase electricity costs. Allow over 50 mm clearance between the back of the appliance and the wall.

Climate Class and Ambient Temperature Range

* Australia, India, Kenya ** Argentina

NOTE: Appliances rated from SN to T are intended for ambient temperatures between 10 °C and 43 °C.

Appliance Dimensions

NOTE: The internal temperatures could be affected by location, ambient temperature, door opening frequency, etc.

Accessories

a Spanner A*1

b Spanner B*1

Operation

Before Use

Notes for Operation

Frost can form if the door is not closed completely or humidity is high. Ensure sufficient space between stored food for the door to close.

Opening the door for long periods increases compartment temperature.

If the appliance is left empty, switch off, defrost, clean, dry, and leave the door open to prevent mold.

A temperature rise after defrosting is permissible within specifications. Seal or wrap food in several layers to minimize impact.

Drawers, water tank*1, or ice bucket*1 can be removed to create more space.

Door Open Alarm*1

Sounds if the door is left open or not completely closed. Contact LG Electronics customer information center if the alarm continues after closing doors.

High Temperature Alarm*1

Warns when the freezer temperature is problematically high. The freezer temperature display LED flashes and an alarm sounds.

Alarm cases: first use, door open long/frequently, power outage, large amounts of hot food.

Turning off the Alarm: Press the Freezer button until the alarm stops.

Failure Detection

The appliance can automatically detect problems. If an error code is displayed, do not turn off the power. Contact LG Electronics customer information center immediately and report the error code.

Suggestion for Energy Saving

Keep inner parts (baskets, drawers, shelves) in their original locations for efficient energy use.

Ensure sufficient space between stored foods for even cold air circulation.

Store hot food only after it has cooled.

Set freezer temperature colder than the food's indicated temperature for freezing.

Do not set the temperature lower than needed.

Do not place food near the fridge compartment's temperature sensor (keep at least 3 cm distance).

Storing Foods Effectively

Store food at the correct temperature to prevent freezing or spoilage.

Store frozen or refrigerated food in sealed containers.

Check expiration dates and storage instructions.

Do not store easily spoiling food for long periods.

Do not place unfrozen food in direct contact with frozen food.

Store refrigerated/frozen food immediately after purchasing.

Store raw meat and fish in suitable containers to prevent dripping onto other food.

Refrigerated foods can be stored on top of the vegetable drawer.

Avoid refreezing completely thawed food; it lowers taste and nutrition.

Do not overfill the appliance; cold air needs to circulate.

Cool hot food before storing to prevent internal temperature rise affecting other foods.

Do not set excessively low temperatures, as food may freeze.

Do not store high-moisture vegetables/fruits in chill compartments as they may freeze.

In case of a blackout, avoid door openings. Check food condition when power returns.

Maximum Freezing Capacity

For maximum capacity, set the freezer to the coldest setting. The Express Freeze function takes up to 24 hours and switches off automatically.

Switch on Express Freeze 7 hours before placing fresh products.

For quick freezing, store food on the top shelf first, then subsequent shelves.

Insert all inner parts (baskets, drawers, shelves) for better air circulation.

Freezing the Maximum Amount of Food

If storing large quantities, remove freezer drawers and stack food directly on freezer shelves.

CAUTION: Empty drawers before removing; use both hands. Ensure fridge doors are fully open.

Two Star Compartment*1

Suitable for storing ice and food at -12 °C to -18 °C for short periods. Suitable for storing pre-frozen food, ice cream, and making ice cubes. Not suitable for freezing fresh food.

Product Features

The appearance or components may differ by model.

Exterior

a Door in Door*1: Convenient storage for frequently-used items.

b Door in Door Lever*1: Opens Door-in-Door.

Interior

a LED Lamp: Illuminates when the door is opened.

b Temperature Sensor*1: Senses fridge compartment temperature. Maintain distance from food.

c Freezer Shelf: Stores frozen food (meat, fish, ice cream).

d Icemaker*1: Manually produces and stores ice.

e Freezer Drawer*1: Stores frozen food for longer periods.

f Freezer Door Basket: Stores small packages of frozen food. Avoid storing ice cream or long-term storage items.

g Fridge Shelf: Stores refrigerated and fresh foods. Store high-moisture foods at the front. Shelf height is adjustable.

h Bottle Rack*1: Stores containers and tall bottles. CAUTION: Do not store short bottles; they may fall.

i Snack Drawer*1: Stores commonly used items like beverages and snacks.

j Door in Door Compartment*1: Convenient storage for frequently-used items.

k Fridge Door Basket: Stores small refrigerated items, drinks, and sauce containers.

l Fridge Drawer: Stores fruits and vegetables to keep them fresh.

m Egg Box*1: Stores eggs. Do not use as an ice bin or place on top of the fridge or vegetable drawer.

n Bottom Drawer Cover: The bottom drawer cover.

o Control Panel: Sets fridge and freezer temperatures.

Control Panel

The actual control panel may differ from model to model.

Control Panel and Functions

a Express Freeze: Quickly freezes large amounts of ice or frozen foods. Activates for 24 hours and shuts off automatically. Enabled/disabled by pressing the button.

b Freezer: Select desired temperature between -23 °C and -15 °C. Default is -18 °C.

c Fridge: Select desired temperature between 1 °C and 7 °C. Default is 3 °C.

NOTE: Indicated temperature is a target, not actual. Actual temperature varies based on food, door openings, and room temperature.

d Express Cool: Quickly cools large amounts of food (vegetables, fruits). Enabled/disabled by pressing the button. Terminates automatically after a specific period.

NOTE: Consider room temperature, food quantity, and door openings when setting temperatures. Finger contact during cleaning may operate buttons.

Door in Door

Using the Door in Door

Pull the lever at the bottom of the door upwards to open. Offers ample storage space for organized food storage.

CAUTION: Do not open the appliance door with the Door in Door open, or vice versa, to prevent damage.

Drawer

Removing/Refitting Drawers

1. Remove contents. Hold the [vegetable-drawer] handle and gently pull it out.

2. Lift the [vegetable-drawer] up and remove it by pulling it out.

3. Refit the drawer in reverse order.

CAUTION: Always empty drawers before removing; use both hands. Ensure fridge doors are fully open before removing/refitting drawers.

Shelf

Removing/Refitting the Shelf

1. Tilt up the front of the [shelf] and lift it straight up.

2. Pull the [shelf] out.

3. Mount the shelves in reverse order.

CAUTION: Ensure shelves are level. Failure to do so may result in the shelf falling or food spilling.

CAUTION: Glass shelves are heavy. Do not clean cold glass shelves with warm water; they may break.

Icemaker

Before Using the Icemaker

WARNING: Fill with potable water only into icemaker or dispenser water tank.

NOTE: Ice production begins normally about 48 hours after installation. Half-frozen ice can cause clumping. Ice production takes about 4 hours at -20 °C. Frequent door openings may prolong ice freezing time. Do not twist the icemaker forcefully. Do not freeze ice in the ice storage bin.

Using the Icemaker

Icemaker Type A*1

1. Hold the [ice-tray] handle and pull it out.

2. Fill the [ice-tray] with potable water up to the [water-line].

3. Place the [ice-tray] back carefully.

4. Rotate the [knob] on the icemaker clockwise.

5. Lift the [ice-bucket] slightly and remove.

Icemaker Type B*1

1. Fill the [ice-tray] with potable water and place it in the freezer compartment.

2. After water is frozen, hold the [ice-tray] at its ends and twist gently.

NOTE: You can remove the icemaker or ice bucket to create more space if not in use.

Door Basket

Removing/Refitting the Door Basket

1. Hold both edges of the [basket] and remove it by lifting it upward.

2. Refit the door baskets in the reverse order.

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows communication with the appliance via smartphone.

Installing the LG ThinQ Application: Search for LG ThinQ in Google Play Store or Apple App Store. Follow instructions to download and install.

Smart Diagnosis*1

Helps diagnose and solve appliance problems.

Using Audible Diagnosis to Diagnose Issues

1. Open all doors.

2. Hold the phone to the upper right speaker hole.

3. Press and hold the Express Freeze button for three seconds or longer while holding the phone to the speaker until data transfer is complete.

4. The diagnosis will be displayed in the application.

NOTE: For best results, do not move the phone during tone transmission.

NOTE: Service may not operate due to external factors (Wi-Fi unavailability, app store policy, etc.). Features may change without notice.

MAINTENANCE

Cleaning

General Cleaning Tips

Manual defrosting/maintenance while food is stored can raise food temperature. Regularly clean surfaces that contact food.

Do not use rough brushes, toothpaste, or flammable materials for cleaning. Flammable substances include alcohol, thinner, bleach, benzene, etc.

After cleaning, check the power cord for damage.

Cleaning the Exterior

When cleaning exterior air vents, unplug the power cord to avoid static discharge. Regular cleaning of rear and side ventilation covers is recommended for reliable operation.

Keep air vents clean; blocked vents can cause fire or damage.

For the exterior, use a clean sponge or soft cloth with mild detergent in warm water. Dry thoroughly. For stainless steel doors, use a dedicated cloth and wipe in the direction of the grain to reduce staining.

Cleaning the Interior

Remove all stored foods from shelves and drawers before cleaning to prevent injury or damage.

Detach shelves and drawers, clean with water and mild detergent, and dry sufficiently before replacing.

Wipe door gaskets and seals with water and mild detergent.

Clean door basket spills promptly.

Never clean shelves, door baskets, or containers in a dishwasher or hot water; parts may deform, and glass may shatter.

The automatic defrosting system eliminates the need for manual defrosting.

Cleaning the Condenser Cover

Use a vacuum cleaner with a brush to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. Cleaning every 12 months is recommended for efficiency.

Deodorizer

Reusing the Deodorizer

1. Pull out the upper fridge drawer.

2. Unscrew the screw on the deodorizer.

3. Press on the hooks on the deodorizer and remove it.

4. Dry the deodorizer using a hair dryer or leave it in sunlight.

A natural palm wood powder is used; if it falls off, it is harmless. Wipe it off.

CAUTION: Do not wash the deodorizer with water.

TROUBLESHOOTING

Before Calling for Service

Cooling

Symptoms: No refrigeration or freezing.

Possible Cause & Solution:

• Power interruption? Check other appliances.
• Appliance unplugged? Plug it in properly.
• Home fuse blown or circuit breaker tripped? Check main electrical box. If GFCI outlet, reset its breaker. Consult an electrician for persistent issues.

Symptoms: Poor refrigeration or freezing.

Possible Cause & Solution:

• Temperature set too warm? Set to a colder setting.
• Direct sunlight or near heat source? Relocate away from heat.
• Hot food stored without cooling? Cool food first.
• Too much food stored? Maintain appropriate space.
• Doors not completely closed? Ensure food doesn't obstruct doors.
• Insufficient space around appliance? Adjust installation position.

Symptoms: Appliance contains a bad smell.

Possible Cause & Solution:

• Food with strong smell? Store in sealed containers.
• Spoiled vegetables/fruit in drawer? Remove rotten items, clean drawer. Do not store vegetables too long.

Condensation & Frost

Symptoms: Condensation inside or on bottom of vegetable drawer cover.

Possible Cause & Solution:

• Hot food stored without cooling? Cool food first.
• Appliance door left open? Condensation disappears after closing. Wipe with a dry cloth.
• Door opened/closed too frequently? Wipe dampness with a dry cloth.
• Warm or moist food stored without sealing? Store food in covered/sealed containers.

Symptoms: Frost formed in the freezer compartment.

Possible Cause & Solution:

• Doors not closed properly? Check for obstructions and ensure tight closure.
• Hot food stored without cooling? Cool food first.
• Air entry/exit blocked? Ensure air circulation is not blocked.
• Freezer compartment overfilled? Maintain appropriate space.

Symptoms: Frost or condensation inside or outside the appliance.

Possible Cause & Solution:

• Doors opened frequently or improperly closed? Outside air penetration causes frost/condensation.
• Installation environment humid? Wipe moisture with a dry cloth.

Symptoms: Side or front of appliance is warm.

Possible Cause & Solution: Anti-condensation pipes are fitted to reduce door condensation. Heat release is normal, especially after installation or in summer.

Symptoms: Water inside or outside of appliance.

Possible Cause & Solution:

• Water leakage around appliance? Check sink or other sources.
• Water on bottom? Check for thawed food or broken containers.

Parts & Features

Symptoms: Appliance door is not closed tightly.

Possible Cause & Solution: Appliance leaning forward? Adjust front feet to raise front side.

Symptoms: It is difficult to open the appliance door.

Possible Cause & Solution:

• Shelves properly assembled? Refit shelves if needed.
• Door closed with excessive force? Close door gently.
• Door opened right after closing? Wait a few minutes for internal pressure to stabilize.

Symptoms: Inside lamp does not turn on.

Possible Cause & Solution: Lamp failure. Close and re-open door. Contact LG Electronics customer information center if lamp remains off. Do not attempt removal.

Noises

Symptoms: Appliance is noisy and generates abnormal sounds.

Possible Cause & Solution:

• Installed on weak floor or improperly leveled? Install on a solid, flat area.
• Rear of appliance touching wall? Adjust position for clearance.
• Objects scattered behind appliance? Remove objects.
• Object on top of appliance? Remove object.

Symptoms: Clicking noises.

Possible Cause & Solution: Defrost control or thermostat cycling. Normal Operation.

Symptoms: Rattling noises.

Possible Cause & Solution: Flow of refrigerant, water line, or items stored around appliance. Normal Operation. If compressor rattles excessively, turn power off/on.

Symptoms: Whooshing noises.

Possible Cause & Solution: Evaporator fan motor circulating air. Normal Operation.

Symptoms: Gurgling noises.

Possible Cause & Solution: Air forced over condenser by condenser fan. Normal Operation.

Symptoms: Popping noises.

Possible Cause & Solution: Refrigerant flowing through cooling system. Normal Operation. Contraction/expansion of inside walls due to temperature changes. Normal Operation.

Symptoms: Vibrating.

Possible Cause & Solution: If sides/back touch cabinet/wall, normal vibrations may cause sound. Ensure no contact.

Symptoms: Buzzing sound from water tank (Non-plumbed models only).

Possible Cause & Solution: Buzzing sound from water tank if icemaker is on and tank is empty. Fill water tank or turn icemaker off.