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Eyoyo Mini Wearable Barcode Scanner - 1D/2D/QR Codes, Bluetooth/USB/2.4G Wireless, For iPhone/Android/Tablet/PC : Office Products
File Info : application/pdf, 7 Pages, 225.04KB
DocumentDocumentEY-016P QA Warm Tips: If this document does not help you, please contact our after-sale email support@eyoyousa.com and we will be sure to help you as soon as possible. Eyoyo promises to provide a one-year warranty and lifetime technical support. 1.I cannot scan Interleaved 2/5 barcodes. Is there a way to enable them? Answer:Please scan this setup code to enable it. (If there are other barcodes that need to be turned on or off, please contact us at support@eyoyousa.com) 2.How do i pair this with scoutiq or any apps? Answer:You don't have to pair it. As long as it's paired with your phone just open up the app and go. A scan on your scanner acts like input on your phone. Wherever your cursor is it'll put the scanned numbers. 3.My scanner is not holding charge anymore, where can I get a replacement battery? Answer:The battery is not replaceable. But we can help you solve your problem, please take a video about your problem to support@eyoyousa.com 4.Can it convert upce to upca? Answer:Please scan the following setting code. 5.Will it work with Chromebooks? Answer:Not,it can't work with Chromebooks. 6.Can you set tabs so you can enter quantities? Answer:Please scan this setup code to enable it. 7.Are there any ways we can turn off the light when scanning? Answer:Scanning lights is not supported to be switched off. It is a treasure that assists the scanner to quickly identify barcodes. 8.Does the blue light stay on or can it be disabled in this Eyoyo model? Answer:When the scanner is in Bluetooth mode, the blue light will remain on and cannot be disabled.The blue light indicates that the Blue tooth is working properly. 9.Does it work with an iPhone? Answer:Yes,it can work with your phone(iPhone, Samsung or any other brand). 10.Can you configure the options for upc-e such as transmitting check digits ? Answer:Please scan the setup code below as you need. 11.Can you configure the options for upc-a such as transmitting check digits ? Answer:Please scan the setup code below as you need. 12.May i connect it to ipad via bluetooth and a pc via your usb adapter. in other words, have two devices connected at the same time? Answer:No,you can only operate your computer or IPhone individually. 13.How can i turn off sound? Answer:Please scan the setup code below to turn on/off sound. And you can also adjust the sound level. 14.Does it work with Amazon seller/Scoutly/ebay app in Iphone? Answer:Yes, it can support work with Amazon seller/Scoutly/ebay app. 15.Can you use Bluetooth mode only without the receiver, for an android cellphone? Answer:Yes,please press and hold the scan button for 8~10 seconds to turn on Bluetooth. 16.The USB charging cable is type-c? Answer:The scanner uses a Type C interface data cable for charging. 17.How do you switch from scan mode to keyboard mode on this model? Answer:If you want to pull up the IOS keyboard on your phone, you can double click The scan button.(Android devices do not support this function) 18.Will Bluetooth connect to an android tablet on Bluetooth option without going through settings? Want to setup 100s of tablets using scanner. Answer:Not supported. It can only be set by long pressing the scan button for 8-10 seconds or by scanning the code below. 19.Is this a laser scanner? Can it scan 1D, 2D or on-screen codes? Answer:It is a 2D barcode scanner. It can scan 1D & 2D codes on the paper and the screen 20.Does this scan work with mobile directly without the adapter piece ? Is the adapter piece can be connected to Android or iPhone. Answer:The adapter is used for computer connection, if you want to connect to Android, iPhone or tablet, you can connect by Bluetooth. 21.Does this scanner work in SPP mode? Answer:it supports Bluetooth HID, SPP and BLE protocols. 22.dididi does not work after three sounds Answer:No power, please to charge immediately 23.When I connect the scanner to my phone or computer, I scan the code, but I don't see any change, where is my barcode? Answer:Please open an Excel sheet, word, TXT document or other program with a cursor and text input box on your phone or computer and place the cursor in the input box before scanning the code. 24.How to turn the scanner off Answer:Please scan this setup code. 25.If your scanner is not working or not scanning anymore, but you don't know what is causing it yet, please scan these following setting codes in the order marked to restore the factory settings first. Answer:If this method still does not work, please contact our email support@eyoyousa.com 26.Is it possible to connect without Bluetooth? I just want to connect the scanner to my computer using a 2.4G wireless receiver. Answer:PC terminals ,like desktop computer, which is not equipped with Bluetooth, please pair it with Dongle, Dongle Pairing Steps: A.Scan Dongle Setup Barcode B.Scan"Compulsory Pair with Dongle Setup Barcode" so that enter into pairing state.The blue light on the left flickers quickly. C. Plug the receiver, If pair successfully, you will hear a beep. The blue light on the right will always be bright. 27.Is this product water proof of IP rated for outdoor use? Answer:This product is not waterproof.Please protect it well when using it in humid environments. 28.How can I use it, then the swivel part will not broken? Answer:Please do not apply excessive force when rotating the scanner head and do not rotate the head in the opposite direction. 29.Does it have a laser aiming guide? Answer:We are sorry that it doesn't have. 30.Can I use this to post my items on my Facebook lives? Answer:Yes, you can. We are happy that you choose and support Eyoyo. 31.Can this scan direct product marks (DPM)? Answer:No, this one can't.But if you need scan DPM code, you can contact us. we have such product.You can send email to support@eyoyousa.com 32.Can some one tell me the difference between this one to R30 ring barcode scanner? Answer:This ring barcode scanner is 2d barcode scanner.but the scanning speed is also very well.the scanning button is more soft and comfortable. 33.Will this work on reverse data matrix barcodes? For example, a data matrix code in white on a dark background? Answer:Please help us scan the following setting codes. 34.why ean_13 code not work Answer:Please help us scan the following setting code. 35.Does it have a continuous mode? Press to toggle the reader on and it will scan as it is moved over multiple codes without a press for each? Answer:Please help us scan the following setting code. 36.Is there a pdf manual I can download for this? Answer:Please contact our email support@eyoyousa.com Or you can download it through the link https://www.eyoyousa.com/download/4.html The password of download manual on Eyoyo official website is support@eyoyo. 37.I need many pieces, do you have enough inventory? Possibly I need more parts in the future too, the equipment is not discontinued? Answer:Please contact our email support@eyoyousa.com 38.My scanner is not scanning and the red beam only flashes, it does not stay on. Answer:Please contact our email support@eyoyousa.com 39.Can this scanner send multiple character prefix/suffix? Answer:Yes,it can add multiple character as prefix/suffix.Please contact our email support@eyoyousa.com 40.Can i stop scanner from activating music on my iphone? every time i ' m scanning it triggers the music to come on in my phone Answer:Please help us to download the upgrade package via the link below to resolve the issue. (If the link expires, please contact us) https://pixeldrain.com/u/9uq61p3q