User Guide Follett Ice

User Guide

Follett Ice

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HCD1010R/N, HCD1410R/N, HMD1010R/N, HMD1410R/N, HCF1010R/N, HCF1410R/N, HMF1010R/N, HMF1410R/N

Horizon EliteTM 1010/1410 Ice Machines (Remote Condensing)
User Guide
Please visit www.follettice.com/technicaldocuments for the Operation and Service manual for your unit.

Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully before you begin your installation.
Should you need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when contacting Technical Service.
Getting Started
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.

801 Church Lane · Easton, PA 18040, USA HToollrfirzeoen(8E7li7te) 611021-050/18461·0+I1ce(6M10a) c2h5i2n-e7s30(1Remote Condensing) www.follettice.com

Installation and Service Videos: www.follettice.com/servicevideolibrar1y
01252592R02

CAUTION
· Warranty does not cover exterior or outside installations. · Moving parts. Do not operate with front cover removed. · Hot parts. Do not operate with cover removed. · To reduce risk of shock, disconnect power before servicing. · Drain line must not be vented. · Water supply must have particle filtration. · Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label
on product and follow instructions carefully. · Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition. · Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Specifications
Electrical
Separate circuit and equipment ground required.

Evaporator unit
Standard electrical: 115/60/1 Maximum fuse: 15A Amperage: 5A

Condensing unit
1010 Single-Phase (Tecumseh)

Electrical
Max Circuit HVACR breaker size Min Circuit Ampacity

208-230 V, 60 Hz 15A
10.7A

1010 3-Phase (Tecumseh)
208-230 V, 60 Hz 15A
9.9A

1410 Single-Phase (Tecumseh)
208-230 V, 60 Hz 30A
19.3A

1410 3-Phase (Tecumseh)
208-230 V, 60 Hz 25A
14.2A

1410 3-Phase (Larkin LZT015M6CFIM) 208-230 V, 60 Hz
15A
15A

1410 3-Phase (Larkin LCH0015MCACZ) 208-230 V, 60 Hz
20A
15A

Evaporator plumbing
§ 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required.
§ Water shut-off recommended within 10 feet (3 m).
§ Follett recommends installation of Follett water filter system (part# 00130286) in ice machine inlet water line.

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Flush drain plumbing
§ 3/4" MPT flush drain connection at the rear of the machine. § Drain must slope 1/4" inch per foot (6 mm per 30.4 cm). § Drain line should not be shared with any other piece of equipment. § Drain line cannot be reduced to a size smaller than 1 inch. § Drain should be piped without a vent.

2 ft. x 1" OD silicone tubing

3/4" barb x 3/4" FPT 3/4" MPT x 1" slip
1" PVC Drain

1/4" per foot (6,4 mm per 0,3 m)
1'

Minimum 8" radius
2 ft. x 1" OD silicone tubing
3/4" barb x 3/4" FPT
3/4" MPT x 1" slip 1" Stand pipe/Drain

Chassis drain plumbing
§ Plug must be removed from John Guest fitting.
§ Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest fitting connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain.
§ Drain must slope 1/4" inch per foot (6 mm per 30.4 cm).

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Ambient
Evaporator unit Air temperature Water temperature Water pressure

100 F/38 C max. 90 F/32 C max. 70 psi max. (483 kPa)

50 F/10 C min. 45 F/7 C min. 10 psi min. (69 kPa)

Condenser unit Air temperature

120 F/49 C max.

20F/29C min.

Refrigeration
§ 3/8" liquid line
§ 5/8" suction line
Note: Rack system installations require a capacity of 10,000 BTU/hr for 1010 machines and 13,000 BTU/hr for 1410 machines at 0 F (18 C) evaporator temperature. Evaporator pressure regulator (not supplied) is required.

Weight

Evaporator unit: 125 lbs (57 kg)

Condensing unit:

Horizon Elite 1010 series

Approximate ship weight 260 lb (118 kg)

Approximate net weight

250 lb (114 kg)

Horizon Elite 1410 series 270 lb (122 kg) single phase (Tecumseh) 230 lb (104 kg) three phase (Larkin)
260 lb (118 kg) single phase (Tecumseh) 210 lb (95 kg) three phase (Larkin)

Evap Potable Water Temperature F/C Evap Potable Water Temperature F/C

Ice production
1010 ice machine capacity/24 hrs. Ambient Air Temperature F/C
F 60 70 80 90 100 C 16 21 27 32 38 50 1051 978 906 834 763 lbs 10 477 444 411 379 346 kg 60 994 925 855 796 737 lbs 16 451 420 388 361 335 kg 70 937 871 805 758 711 lbs 21 425 395 365 344 323 kg 80 904 839 774 727 680 lbs 27 410 381 351 330 309 kg 90 872 807 743 696 648 lbs 32 396 366 337 316 294 kg

1410 ice machine capacity/24 hrs.
Ambient Air Temperature F/C F 60 70 80 90 100 C 16 21 27 32 38 50 1474 1372 1269 1212 1154 lbs 10 669 623 576 550 524 kg 60 1385 1292 1198 1148 1097 lbs 16 628 586 544 521 498 kg 70 1296 1212 1127 1083 1039 lbs 21 588 550 511 492 472 kg 80 1239 1155 1072 1030 988 lbs 27 562 524 487 468 449 kg 90 90 1181 1099 1017 976 lbs 32 32 536 499 462 425 kg

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Dimensions and clearances
§ Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26 mm) clearance above ice machine for service. § 1" (26 mm) minimum clearance on sides. § The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. § Air-cooled ice machines 18" (458 mm) minimum clearance between discharge and air intakegrilles.
1410 ONLY
1410 ONLY

NEMA 5-15 RIGHT ANGLE

A
B C (1410 ONLY)
K

E
F
G H I J

D (1410 ONLY)
A 21.26" (54.0 cm) B 21.11" (53.6 cm) C 23.77" (60.4 cm) D 2.66" (6.8 cm) E 19.59" (49.8 cm) F 16.00" (40.6 cm) G 2.73" (6.9 cm) H 2.28" (15.3 cm) I 6.04" (5.8 cm) J 22.00" (55.9 cm) K 22.69" (57.6 cm)

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Condensing unit
1010/1410 single phase (Tecumseh) 1010 three phase (Tecumseh)

1410 three phase (Larkin)

W1 Width

Horizon Elite 1010 series 36.25" (91.4 cm) all models

D1 Depth

25.50" (64.8 cm) all models

H1 Height

26.10" (66.3 cm) all models

Electrical
Operating power
Minimum circuit ampacity
Maximum overcurrent protection
Outdoor condensing unit operating limits (air temperature) Maximum refrigerant line run length Maximum line rise above evaporator Evaporator mounting above condenser Maximum refrigeration line drop without oil trap Refrigerant charge

single phase 208-230/60/1 three phase 208-230/60/3 single phase 2.4 kW three phase 2.2 kW single phase 10.7 A three phase 9.9 A single phase 15 A three phase 15 A min -20 F (-29 C) max 120 F (49 C) 100' (30.5 m)
35' (10.7 m)
15' (4.6 m)
15' (4.6 m)
12.5 lb required at installation

Approximate ship weight

260 lb (118 kg)

Approximate net weight

250 lb (114 kg)

NOTE: 1. The entire liquid line should be insulated separately from the suction line.

Horizon Elite 1410 series
36.25" (90.1 cm) single phase (Tecumseh) 37.75" (95.9 cm) three phase (Larkin) 25.50" (64.8 cm) single phase (Tecumseh) 28.25" (71.6 cm) three phase (Larkin) 26.10" (66.3 cm) single phase 19.75" (50.2 cm) three phase (Larkin) single phase 208-230/60/1 (Tecumseh) three phase 208-230/60/3 (Larkin) single phase 4.2 kW (Tecumseh) three phase 3.0 kW (Larkin) single phase 19.3 A (Tecumseh) three phase 15 A (Larkin) single phase 30 A (Tecumseh) three phase 15 A (Larkin) min -20 F (-29 C) max 120 F (49 C) 100' (30.5 m)
35' (10.7 m)
15' (4.6 m)
15' (4.6 m)
12.5 lb single phase (Tecumseh) 10 lb three phase (Larkin) required at installation 270 lb (122 kg) single phase (Tecumseh) 230 lb (104 kg) three phase (Larkin) 260 lb (118 kg) single phase (Tecumseh) 210 lb (95 kg) three phase (Larkin)

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Operation
Cleaning/sanitizing and preventive maintenance (all models)
Note: Do not use bleach to sanitize or clean the icemaker.
Preventive maintenance Periodic cleaning of Follett's icemaker system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended, and more often if environmental conditions dictate. Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility's maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator's responsibility to see that this cleaning is performed according to the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty.
Weekly exterior care
The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
Monthly condenser cleaning (air-cooled icemaker only) 1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air-cooled icemakers to ensure
optimal performance. 2. When reinstalling counter panels in front of remote icemakers, be sure that ventilation louvers line up with
condenser air duct.
Semi-annual evaporator cleaning (every 6 months)
WARNING
· Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer.

CAUTION
· Use only Follett approved SafeCLEAN PlusTM cleaning solution. · DO NOT USE BLEACH. · It is a violation of federal law to use these solutions in a manner inconsistent with their labeling. · Read and understand all labels printed on packaging before use.
Note: Complete procedure for cleaning an sanitizing MUST be followed. Ice must be collected for 10 minutes before putting ice machine back into service.

1. Press the CLEAN button. The machine will drain. The auger will run for a short time and then stop. Wait for the LOW WATER light to come on.

Fig. 1

LO WATER

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water.
3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill.
4. Place one SaniSpongeTM cleaning sponge in remaining sanitizing and cleaning solution and retain for Step 9.
Note: Do not use bleach to sanitize or clean the icemaker.

Fig. 2

5. Replace cover on cleaner cup. Machine will clean, then flush 3 times in approximately 15 minutes. Wait until machine restarts.

Fig. 3

CLEANER FULL
15

6. To clean/sanitize ice transport tube Press power switch OFF

Fig. 4

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

7. Disconnect coupling as shown.

Fig. 5

Fig. 6

8. Using disposable foodservice grade gloves, insert dry SaniSponge cleaning sponge.

9. Insert SaniSponge cleaning sponge soaked in SafeClean Plus (from Step 4).

10. Push both SaniSponge cleaning sponges down ice transport tube with supplied pusher tube.

(407

16" mm)

11. Remove and discard 16 inch (407 mm) pusher tube.

Fig. 7

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

12. Reconnect coupling. Press power switch ON. Ice pushes SaniSponge cleaning sponges through ice transport tube.

Fig. 8

13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect SaniSponge cleaning sponges and ice for 10 minutes.
14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and SaniSponge cleaning sponges.

Fig. 9

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Wiring diagram, evaporator unit

Gearmotor data Gearmotor current 2.8A @ 115 V Gearmotor torque-out (high amp) trip point:

5.6A

Resistance of windings 115 vac gearmotor (Bison):
White to Black: 3 White to Red: 3 Red to Black: 6

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Single-phase condensing unit wiring diagram (Tecumseh)
FAN 1
FAN 2

COMPRESSOR

CONTACTOR COIL

see note A

GRD

POWER SUPPLY L2

230-60-1

RECEIVER HEATER

TERMINAL BOARD

HEATER THERMOSTAT

CRANK CASE HEATER
COMPRESSOR TERMINAL
C

COMPRESSOR CONTACTOR NC AUXILIARY SWITCH

COMPRESSOR

CONTACTOR

BLACK

RED YELLOW

BLACK RED YELLOW

POTENTIAL RELAY see note B

START CAPACITOR WITH BLEEDER
RESISTOR

RUN CAPACITOR

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

3-phase condensing unit wiring diagram (Tecumseh)

FAN 1

FAN 2

TO "Y-OUT"

AT PHASE MONITOR

TO "230 VAC"

AT PHASE MONITOR

COMPRESSOR CONTACTOR

COIL

D.T.

TO "C" AT PHASE

FFC

see note A

MONITOR

GRD

POWER SUPPLY 230-60-3

CRANK CASE HEATER

COMPRESSOR TERMINAL
C

RECEIVER HEATER

TERMINAL BOARD

HEATER THERMOSTAT

COMPRESSOR CONTACTOR NC AUXILIARY SWITCH
BLACK

TO "P1" AT TERMINAL
BOARD A

TO "L2" AT TERMINAL C BOARD

TO "L1" AT TERMINAL

BOARD

Y YOUT

C 115 230 VAC VAC

ICM402 3 PHASE MONITOR

L1 L2 L3

RED

YELLOW

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

3-phase condensing unit wiring diagram (Larkin)

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Refrigeration system
1010 - Refrigerant pressure data Air-cooled condensers (air) Pressure (psig) discharge/suction
1410 - Refrigerant pressure data Air-cooled condensers (air) Pressure (psig) discharge/suction Refrigeration system diagram
CONDENSER UNIT

60 F/16 C 202/33

70 F/21 C 229/35

80 F/27 C 255/37

90 F/32 C 100 F/38 C

275/38

295/39

60 F/16 C 198/31

70 F/21 C 233/32

80 F/27 C 268/34

90 F/32 C 100 F/38 C

287/36

305/37

LOW SIDE SERVICE VALVE W/ SERVICE PORT

COMPRESSOR

SUCTION ACCUMULATOR
HIGH SIDE SERVICE VALVE W/ SERVICE PORT

FILTER
RECEIVER FILTER-DRIER SIGHT GLASS

CONDENSER HEAD CONTROL VALVE
EVAPORATOR UNIT
SOLENOID VALVE

HIGH PRESSURE SWITCH CHECK VALVE

CHECK VALVE

HEAT EXCHANGER

HIGH SIDE SERVICE VALVE W/ SERVICE PORT

SIGHT GLASS

HIGH SIDE SERVICE PORT

HIGH SIDE SERVICE VALVE W/ SERVICE PORT
LOW SIDE SERVICE VALVE W/ SERVICE PORT

THERMOSTATIC EXPANSION VALVE

LOW SIDE SERVICE PORT

LOW SIDE SERVICE VALVE W/ SERVICE PORT

HIGH PRESSURE VAPOR

HIGH PRESSURE LIQUID

LOW PRESSURE LIQUID

LOW PRESSURE VAPOR

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Refrigeration charge
All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than factory specifications will void the warranty.

R404A ice machine charge specifications Model
1010/1410 single-phase (Tecumseh) 1010 three-phase (Tecumseh) 1410 three-phase (Larkin)

Line Run 0-100 ft (0-30.5 m) 0-100 ft (0-30.5 m) 0-100 ft (0-30.5 m)

Total Charge 12.5 lbs (5.44 kg) 12.5 lbs (5.44 kg) 10 lbs (4.54 kg)

Note: Condensing unit shipped with 0.5 lb of R404A charge.

Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to
the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.
2. In the event of system contamination (for example, a compressor burn out, refrigerant leak, presence of non-condensibles or moisture), the system must be repaired, evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700-88.
3. Follett LLC does not approve of recovered refrigerants. Improper refrigeration servicing procedures will void the factory warranty.

Evacuation Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close all valves. Allow the system to sit for approximately 20 minutes. During this period the system pressure should not rise. If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed. If the pressure continues to rise check the system for leaks.
Evaporator Unit Low-side or ice making head

Ambients

Minimum

Maximum

Air temperature

50 F/10 C

100 F/37.8 C

Water temperature1

45 F/7 C

90 F/32.2 C

1Ambient water temperature is measured in the ice machine water reservoir.

Ice capacity test Ice machine production capacity can only be determined by weighing ice produced in a specific time period.

1. Replace all panels on ice machine.

2. Disconnect the drain solenoid.

3. Run ice machine for at least 15 minutes.

4. Weigh and record weight of container used to catch ice.

5. Catch ice for 15 or 20 minutes.

6. Reconnect the drain solenoid.

7. Weigh harvested ice and record total weight.

8. Subtract weight of container from total weight.

9. Convert fractions of pounds to decimal equivalents (ex. 6 lbs 8oz = 6.5 lbs).

10. Calculate production using following formula:

1440 min. x wt. of ice produced Total test time in minutes

= Production capacity/24 hr.

11. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water temperatures in Ice Production Tables.

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Troubleshooting
Please see "Service" section for a description of each function.

Ice machine disposition

Possible causes

Corrective action

Legend:

OFF

ON or OFF

FLASHING

1. Ice machine is in running condition but not making ice.
.

1. No output from PC board. 2. Defective start relay. 3. Defective start capacitor. 4. Defective run capacitor. 5. Defective main contactor. 6. Defective compressor.

1. Replace PC board. 2. Replace start relay. 3. Replace start capacitor. 4. Replace run capacitor. 5. Replace main contactor. 6. Replace compressor.

2. Machine in TIME DELAY without full 1. Ice jamming due to improperly

bin.

installed transport tube causing a

false shuttle.

2. Shuttle stuck in up position.

3. Damaged or improperly installed

thermostat (open).

4. Transport tube backed-out of

coupling.

1. Correct transport tube routing. 2. Repair or replace shuttle
mechanism. 3. Replace or reposition thermostat. 4. Correct coupling installation.

3. Ice machine is not making ice. HI AMPS.
.

1. Poor water quality causing ice to jam auger.
2. Damaged shuttle mechanism. 3. Intermittent drive output from
PC board. Evaporator will freeze causing a HI AMPS error. 4. Gearmotor is unplugged.

1. Clean ice machine. Increase flushing frequency. Position TDS switch to High TDS setting.
2. Replace or repair shuttle mechanism.
3. Replace PC board. 4. Plug in gearmotor.

4. Ice machine is not making ice. Drain clog.

1. Internal water leak touching chassis sensor.

1. Identify and repair leak. Clean/dry chassis and sensors and restart machine.

.
5. Ice machine is making ice. Drain clog.

1. Improper flow in drain system.

1. Correct/clean drain system.

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Ice machine disposition

Possible causes

Corrective action

Legend:

OFF

ON or OFF

FLASHING

6. Ice machine is making ice. Excessive water in bin or coming into bin from transport tube.

1. Failed water sensors. Processor assumes there is no water when there is water.
2. Blocked reservoir vent. 3. Defective water feed solenoid
valve. Stuck in open position.

1. Clean or replace water probe assembly. Check wiring connections.
2. Clean or replace vent tubes. 3. Replace water feed solenoid
valve.

7. Ice machine is not making ice. Lo water.

1. Water supply is insufficient. 2. Low water pressure. 3. Defective water feed solenoid
valve. Stuck in closed position. 4. No water feed output from
PC board. 5. Plugged screen on inlet side of
fill solenoid. 6. Plugged check valve.

1. Restore water supply and check water filters. If evaporator was completely empty the reset button may have to be pressed to restart the ice machine.
2. Ice machine will eventually start when water reaches normal lo level.
3. Replace water feed solenoid valve. 4. Replace PC board. 5. Remove and clean screen. 6. Remove and clean.

ATTENTION!
To prevent circuit breaker overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw.

Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett equipment. Our goal is to earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.
Please review the installation instructions thoroughly. It is important that the installation be performed to factory specifications so your equipment operates at its maximum efficiency.
Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.
Registering your equipments helps Follett track your equipment's service history should you need to contact us for technical support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the Warranty Registration form.
Should you have any questions, please contact Follett's technical support group at (877) 612-5086 or (610) 252-7301 and we will be happy to assist you.

Horizon Elite 1010/1410 Ice Machines (Remote Condensing)

Harmony, Ice Manager, Micro Chewblet, SafeCLEAN Plus, SaniSponge and Vision are trademarks of Follett LLC. Chewblet, RIDE and Follett are registered trademarks of Follett LLC, registered in the US.
801 Church Lane · Easton, PA 18040, USA Toll free (877) 612-5086 · +1 (610) 252-7301 www.follettice.com

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