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Jacoby, Jeff (GE, Appl & Light)
GE MTW200AMKWW (01) PDF MANUAL
GE HTW240ASKWW (01) PDF MANUAL
GE HTW240ASKWW (01) GE's 2015 27" Top Load Washer
GE Appliances
HTW200ASKWW MTW200AMKWW GTW220ACKWW HTW240ASKWW GTW330ASKWW GTW460ASJWW GTW485ASJWW GTW485ASJWS GTW490ACJWW GTW490ACJWS GTW680BSJWS
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IMPORTANT SAFETY NOTICE The information in this presentation is intended for use by individuals possessing adequate backgrounds of electrical, electronic, & mechanical experience. Any attempt to repair a major appliance may result in personal injury & property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.
WARNING To avoid personal injury, disconnect power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the necessary checks.
RECONNECT ALL GROUNDING DEVICES If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position & properly fastened.
Although GE Factory Service Employees are required to use the personal protection equipment (PPE) listed below, it is recommended for GE authorized servicers to use them as well for your own protection.
Dyneema® Cut Resistant Glove
Electrically Rated Glove and Dyneema® Cut
Resistant Glove Keeper
Plano Type Safety Glasses
Cut Resistant Sleeve(s)
Steel Toe Work Boot
Brazing Glasses
Prescription Safety Glasses
Safety Glasses must be
ANSI Z87.1-2003 compliant
Prior to disassembly of the Washer to access components, GE Factory Service technicians are REQUIRED to follow the Lockout / Tagout (LOTO) 6 Step Process
Step 1 Plan and Prepare Step 2 Shut down the appliance
Step 4
Apply LOTO device & Lock Step 5
Control (discharge) stored energy
Step 3 Isolate the appliance
Step 6
"Try It" Verify that the appliance is locked out
GE Appliances Louisville, KY 40225
Some Features & Benefits
GTW460 Models
Deep Fill: Adds more water for larger loads.
Dual-Action Agitator: Provide gentle, dual-wash action.
Deep Rinse: Removes any leftover soap residue.
Auto Soak: Loosens stains by soaking up to 2 hours.
Speed Wash: Delivers ready-to-go results within minutes.
Load Size: Automatically measures load size, and adjusts settings and water levels accordingly. Settings are customizable, so you always get the wash you want.
GTW680 Models
Sanitize with Oxi: Remove 99.9 % of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergents cleaning power while keeping fabric looking their best.
Stain Removal Guide: Assist removing tough stains with preprogrammed settings that modify your cycle to treat the four most common stains.
Warm Rinse: Just what the consumer ordered. The option to select between a warm or cold rinse.
Deep Fill: Adds more water for larger loads.
Deep Rinse: Removes any leftover soap residue.
Auto Soak: Loosens stains by soaking up to 2 hours.
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Nomenclature
Brand
Series 1, 2, 3
Partner Type
Engineering #
Configuration
Platform
G T W 6
Brand G-GE H-Hot Point M-Moffatt
Configuration F-Front Load T-Top Load - Rear control N-Top Load - Front control U-Unitized
Product Type
Fuel Type
8 0 B S
Platform W-Washer D-Vented Dryer- Std V-Vented Dryer- Long C-Condenser Dryer H-Heat Pump Z-Flat Back Dryer- Long X-Flat Back Dryer- Std
Year
Color
J 0 W S
Series 1 1-9 Series 2 1-9 4 = 24" unitized 7 = 27" unitized Series 3 1-9 Washer only
Fuel Type Dryer E Electric G Gas P Propane
Partner Type P-Premium Cost (color) H-Home Depot L-Lowes S-Standard C-Contract (Hoses) M-Mabe
Product Type R Riser A 2" Cover Top Load B 4" Cover Top Load S Standard/Stationary P Portable
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Nomenclature and Mini (MAXI) Manual Location
Serial Number The nomenclature breaks down and explains what the letters and numbers mean in the model number. The first two characters of the serial number identify the month and year of manufacture. Example: LF123456S = June, 2015
A- JAN D- FEB F- MAR G- APR H- MAY L- JUN M- JUL R- AUG S- SEP T- OCT V- NOV Z- DEC
2024- Z 2023- V 2022- T 2021- S 2020- R 2019- M 2018- L 2017- H 2016- G 2015- F 2014- D 2013- A
Model ID Tag Location.
The letter designating the year repeats every 12 years.
The mini (maxi) manual location. Tilt washer back to retrieve.
The Model Serial ID Tag is located on the bottom edge of the lid.
The Mini Manual is in a storage bag on the inside bottom left side of the outer cabinet.
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Water Levels
Approximate Minimum Water Levels
Impeller 7 Gallons or 3 in. depth from the bottom of the basket.
Agitator 9 Gallons or 3-3/4 in. depth from the bottom of the basket.
Approximate Maximum Water Levels
Impeller 26 Gallons or 13-1/2 in. depth from the bottom of the basket. Press and hold for 3 seconds "Deep Fill" to achieve.
Impeller "Bulky" setting water level is 25 gallons or 12-3/4 in. depth from the bottom of the basket.
Agitator 26 Gallons or 12-1/2 in. depth from the bottom of the basket. Set to super.
Tests are completed with an empty basket.
Model Graphics
GTW460 GTW485 GTW490
GTW680
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Lid Assembly Removal
Remove the two 1/4 in. hex head screws that secure the control panel assembly to the top cover.
Hinge Pin Cover
Slide the control panel assembly toward the rear of the washer to expose the hinge pin cover.
Remove the four Philips head screws (two on each side) and lift lid up to remove.
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Control Panel Assembly Removal
To remove the control panel assembly: Remove two 1/4 in. hex head screws from the rear corners of the control panel.
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Control Panel Assembly Removal
Grasp the control panel sides and push toward the back of the washer to disengage it from the top cover.
Roll the control panel toward the rear so the pressure tube can be seen and disconnected from the control board.
IMPORTANT: To disengage the pressure tube from the control board, grasp the tube where it connects to the pressure sensor on the board. Twist the tube while pulling it off the sensor.
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Control Panel Assembly Removal
Roll the control panel forward to lay on its face and remove four 1/4 in. hex screws securing the rear panel to the control panel assembly and remove.
Disconnect harness from the control board.
RJ45 Connection
IMPORTANT: When reinstalling the control panel assembly, ensure that all ground wires are reconnected and tested for proper continuity to the ground terminal on the power cord.
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Lid Hinge
Video Link
Hinge removal can be achieved without removing the top cover or disconnecting the control panel assembly completely.
Remove the lid assembly.
Disengage the control panel from the top cover and slide toward the rear to expose the hinge mounting screws.
Lid Hinge
Remove the hinge arm by sliding it away from the hinge assembly. Slide a hand between the tub cover and the top cover and grasp the hinge assembly.
This type hinge arm is only on the GTW680 model. All the other models will have the wire form hinge.
Lid Hinge
Remove the two 1/4 in. hex head hinge mounting screws and remove hinge assembly from under the top cover.
Lid Lock Striker
Video Link
The lid lock striker slides into the lid lock/switch assembly. When a cycle is started the lock assembly engages with the striker preventing the lid from opening during the cycle.
The latch has spring tension on it to keep it engaged with the switch/lock assembly.
Lid Lock Striker
To remove the striker from the lid: Open the lid. Using a small screwdriver insert it into the small hole below the striker. Push inward gently on the locking tab and turn the striker to the left.
Lid Lock Striker
Pull the striker from the lid.
Lid Switch/Lock Assembly
Video Link
The lid lock and switch are together in one part. It requires 120 VAC to activate the lock. The approximate resistance of the lock coil is 70 ohm from Red Violet from J512 board connector. Checking between Red and Yellow wire at the same board connector will show the continuity of the lid switch.
Lid Switch/Lock Assembly
To remove the lid switch/lock assembly:
Remove the bezel from the top cover by reaching under the top cover toward the lock assembly and feel for the bezel tabs the extend through the lock body.
Push the tabs out from the side of the lock body and then push up to remove the bezel from the top cover
Tabs
Lid Switch/Lock Assembly
Using a small screwdriver, push down gently on the tab that prevents the lock assembly from sliding.
Slide the lock assembly to the left first to disengage the right tab, then slide to the right allowing the lock assembly disengage from the top cover.
Lid Switch/Lock Assembly
Pull the lock assembly from under the top cover and disconnect the harness connector.
Two Coil Water Valve
Turn water supply off to valve. Hoses do not need to be disconnected at this time.
Remove two 1/4 in. hex head screws that go through the thermistor mounting bracket into the body of the valve.
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Two Coil Water Valve
Remove thermistor by pulling up on lip of thermistor. Ensure O-ring is removed with thermistor.
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Two Coil Water Valve
Tilt back of valve up and slide out of top cover. Once valve is out and held over the basket, disconnect hoses.
Valve and funnel are one part. Gasket can be ordered separately.
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Four Coil Water Valve On GTW680 Model
Video Link
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Four Coil Water Valve Removal
To remove the water valve:
Shut off the water supply to the washer. Hoses do not need to be disconnected at this time.
Lean the control panel assembly back. It does not have to be completely removed.
Disconnect the harness from the water valve.
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Four Coil Water Valve Removal
Remove three 1/4 in. hex head screws securing the valve to the top cover and pull the valve up.
Hold valve over the basket and disconnect the supply hoses from the valve.
There are four replaceable rubber seals that seal the water valve to the dispenser box.
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Thermistor Removal
After the water valve is removed the thermistor can be accessed and remove. It is pushed into the dispenser box and held in place by the water valve and is sealed with an O-ring.
Thermistor
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Dispenser Removal
The dispenser hold detergent and fabric softener and delivers it at precise times for the cycle selected. Water is added to the dispenser from the water valve to fill and flush the cups. After the valve turns off the remaining water in the cup siphons out.
Bleach Funnel Removal Video
When bleach is added to the bleach cup it is funneled through to the tub cover and into the tub.
Dispenser Removal
Remove the backsplash assembly. water valve and top cover.
Remove the dispenser tray from the dispenser body.
Remove four 1/4 in. hex head screws from the top cover securing the dispenser body to the top cover.
Dispenser Removal
Remove the dispenser body from the top cover by pushing back slightly on the dispenser body and pull away from top cover.
The dispenser shower insert can be removed at this time for cleaning if necessary.
Dispenser shower insert
Impeller and Agitators
Impeller
Dual Action Agitator
Single Action Agitator
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Impeller
To remove the impeller, pop the center cap off with a small screwdriver to access the 7/16th hex bolt. The splined coupler is part of the impeller and agitators.
Note: Impeller bolt should be replaced any time it is removed for service and torqued to 100 in-lbs.
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Dual Stage Agitator
To remove the dual action agitator, the auger section needs to be removed to access the 7/16th hex bolt.
Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100 in-lbs.
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Dual Stage Agitator Auger Removal
Feel for the small protrusion near the bottom of the auger that mounts to the agitator base.
Turn the top half of the auger until you feel the hole located under the auger fin lines up with the protrusion.
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Dual Stage Agitator Auger Removal
Using a thin shanked screwdriver, tap it through the hole in the auger. The inner wall of the agitator where the screwdriver pokes through is thin.
While holding the basket from spinning with one hand, use the screwdriver as a leverage handle and twist the auger assembly clockwise to remove it from the agitator base.
Tap Screwdriver
Through
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Single Stage Agitator
Remove the single action agitator by taking the agitator cap off to access the 7/16th hex bolt. The bolt is located inside the agitator at the bottom. A long socket extension (at least 17 in. long) will be needed to remove it. Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100 in-lbs.
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Top Cover Removal
Remove the control panel assembly.
Slide the harness grommet out toward the rear of the washer.
Disengage the power cord from the top cover by pulling up on the front of the power cord grommet.
Pull Up
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Top Cover Removal
Slide the power cord grommet forward.
Slide Forward
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Top Cover Removal
Pull up off of the top cover.
Pull Up And Off
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Top Cover Removal
The harness grommet for the lid lock does not need to be removed unless replacing the top cover. If replacing the top cover, squeeze the two clips on the grommet and push it through the opening. Transfer to the new cover.
Remove ground screws.
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Top Cover Removal
Remove the control panel assembly.
Remove two 1/4 in. hex head screws (one on each side) at the rear corners of the top cover.
Slide the harness grommet out toward the rear of the washer.
Disengage the power cord from the top cover by lifting up on the front of the cord grommet, slide forward and up off of the top cover.
Raise the rear of the top cover up, then pull forward slightly to disengage from the front clips that secures the front of the top cover to the cabinet.
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Basket Removal
Remove the control panel assembly and top cover.
Remove the 1-5/16th in. hub nut by turning the nut clock-wise to loosen (reverse threads).
A new hub nut should be used when reinstalling the basket assembly. Torque to 100 ft. lbs.
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Basket Removal
Note: A torque limiter (WX05X10028) should be used when removing or installing the hub nut with an impact gun.
Remove the tub cover by unclipping eight clips around the edge and lift it off.
Lift the basket out of the tub.
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Tub And Cabinet Removal/Replacement
Remove the control panel assembly and top cover. Disengage the rod and spring suspension from the tub assembly. Prop blocks (WX05X10027) x2, laying on it's side can be used under the belt protector.
This will raise the tub assembly up to disengage the suspension system.
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Tub And Cabinet Removal/Replacement
One the suspension is disengaged, remove the prop blocks letting the tub assembly rest on the belt protector. Raise the cabinet up and over the tub assembly and set aside. Note: Be careful of the tub assembly balance while removing cabinet .
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Harness Removal/Replacement
The cabinet needs to be removed to replace the harness assembly.
Once the cabinet is removed there are four 1/4 in. hex head screws that secure the harness to the side of the tub that need to be removed.
There is one ¼ in. hex head screw on the bottom and up to six wire ties.
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Bottom Component View
Suspension Rod and Spring Assembly
Front
View shown without belt protector and pulleys in place.
Recirculation Pump (On some models)
Motor Pulley Fan
Belt Protector
Transmission Pulley
Drive Motor
Transmission Belt
Mode
Harness
Supports
Shifter Connectors
Assembly
Assembly
With Clutch
Drain Pump and Internal Outlet Hose
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Drain And Recirculation Pump
The drain pump is located on the right side of the bottom of the tub. It is mounted directly to the tub secured by three (3) 3/8th hex head bolts.
The GTW680 model has a recirculation pump located at the front of the bottom of the tub. It mounts to the tub the same as the drain pump.
Both pumps are 120 VAC. The approximate resistances of the pumps checked from J512 board connector are: Drain pump 13.2 ohms Recirculation pump 31.7 ohms
Drain Pump Video Link
Recirculation Pump
Video Link
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Drain And Recirculation Pump
Before removing the drain or recirculation pump any water in the basket must be removed. This is done by using a transfer pump.
The transfer pump only comes with one (1) hose. A standard washer hose can be used for the outlet side of the pump. Part number WH41X10207.
Pump out as much of the standing water in the basket as possible.
Lean the washer back and pump out the water seen in the basket.
When the drain pump is removed approximately 12 cups of water will drain out of the pump opening in the tub.
Transfer Pump WX05X23817
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Drain And Recirculation Pump
Once the bolts are removed the pump can be pulled from the tub. Have something to catch excess water. The seal is a separate part that can be replace if leaking.
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Drive Belt
The drive belt has six ribs and can be removed easily turning the pulley to walk the belt off.
To reinstall the belt, put it on the motor pulley first .
Stretch the belt around the transmission pulley as far as it can go.
Then rotate the pulley until the belt is in place. Be sure all the ribs of the belt .
Drive Motor
Video Link
There are two different horsepower motors. One third and one half horsepower motors. The GTW485, GTW490 and GTW680 models have the half horsepower motor. They are both 120 VAC reversible motors .
Push here Pull out
Resistances are 1/2 hp.- Blue - Red and Blue - Yellow approx. 3.1 ohm. 1/3rd hp. Approx. 3.8 ohm from J511 board connector.
To remove the motor: Remove the belt and fan pulley. The pulley is held on by a 9/16 in. lock nut.
Use a new nut when reinstalling the pulley and torque to 110 in-lbs.
Disconnect the motor harness connector.
Drive Motor
Unclip the hall/speed sensor from the motor.
Hall/Speed Sensor
Remove two 1/2 in. bolt mounting the motor to the tub letting the motor come loose from the platform.
When reinstalling the motor mounting bolts torque to 170 in-lbs.
Note: If the hall/speed sensor is wire tied to the motor when replacing the motor. Order both the motor and hall/speed sensor.
Mode Shifter Assembly
The mode shifter either engages or disengages the clutch with the transmission pulley depending on whether the cycle is in spin or agitate.
The clutch home position is engaged with the pulley or ready for spin.
It has a 120 VAC motor. Resistance of the mode shift motor from Brown Blue is 5700 ohm from J512 board connector.
To remove the Mode shifter: Remove the transmission pulley and nut. The pulley is held on by a 9/16 in. lock nut. Use a new nut when reinstalling the pulley and torque to 110 in-lbs.
Guide Pins
Mode Shifter Assembly
Disconnect the mode shifter motor harness connector.
Remove two 3/8th hex head mounting bolts. This will allow the complete mode shifter assembly to be removed with the clutch.
The clutch spring and spring washer will come off as well. When reinstalling be sure to install the spring washer before the clutch spring.
Guide Pin Location Holes
Platform Transmission Assembly
The platform transmission assembly is one complete part with the exception of two harness connector brackets and one motor splash guard. These will need to be transferred to the new platform assembly when replacing the platform transmission assembly.
Harness Connector Bracket
The platform assembly is secured to the tub by eight 3/8th hex head bolts circled . One of these bolts also holds one of the harness brackets to the platform.
Motor Shield
Harness Connector Bracket
Platform Transmission Assembly
To remove the platform assembly after all other components have been removed remove the eight 3/8th hex head bolts and pull the platform away from the tub.
Note: The bottom of the tub can be used to pry the platform transmission assembly off of the tub.
The tub seal is pressed on to the platform transmission assembly. If there is a leak from the seal, the complete transmission will need to be replaced.
Triple Lip Tub Seal
Platform Transmission Assembly
To reinstall the platform assembly to the tub, slide the shaft of the transmission into the opening of the tub.
Press the tub seal into the tub opening.
Note: Line the guide post with the opening in the platform.
Tighten the eight hex head bolts in a crisscross pattern so that the seal is pulled into the tub evenly and securely.
This is done by tightening each bolt about 1/4 of the way in at a time.
Torque to 65 in-lbs.
2
8
5
3
6
7
4
1 Guide Post
Schematic
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Control Board User Interface
J615
J513 J511
J401
J101 J701
J514
J512
J602
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Consumer Error Mode Entry
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Consumer Help Indicator
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Service Mode Entry
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Binary Display Test and Fault Chart
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Service Mode Tests
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Fault Codes
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Fault Codes
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Fault Codes
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Fault Codes
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Warranty
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