Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Data Sheet

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Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Data Sheet

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Data sheet Cisco public
Cisco IP Phone 8800 Series with Multiplatform Phone Firmware

© 2019 Cisco and/or its affiliates. All rights reserved.

Page 1 of 11

Contents

Product overview

3

An affordable way to purchase hardware

3

Supported features

3

Platform support

6

Licensing

6

Product specifications

7

Ordering information

8

Warranty information

10

Cisco environmental sustainability

11

Cisco Capital

11

Call to action

11

© 2019 Cisco and/or its affiliates. All rights reserved.

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The Cisco® IP Phone 8800 Series with Multiplatform Phone Firmware is a high-fidelity voice and video communications portfolio designed to improve your organization's person-to-person communications while reducing your operating costs on approved Unified-Communications-as-aService (UCaas) platforms.

Product overview
For partners who provide voice and video services to end customers on third-party platforms, Cisco offers specific firmware loads that support these platforms and run on the Cisco® IP Phone 8800 Series. The feature set provided by this firmware is not identical to that of the firmware designed and built for use with Cisco call control systems, but there are many similarities. For clarity, this data sheet focuses only on the features provided on these multiplatform phone firmware loads. For a list of hardware-enabled functions, see the data sheets for the phones listed under the Cisco IP Phone 8800 Series product information.

An affordable way to purchase hardware
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Click here to access the Webex Hardware as a Service data sheet.

Supported features
Table 1 lists the features supported in the multiplatform phone firmware. Check the release notes for details about these features including the required minimum firmware version to support them.

Table 1. Supported features with MPP firmware version 11.3.1

Feature Audio
Headset Video

Detail
 Codecs: G.711 (A-law and -law), G.722.2, G.722, G.729ab, ILBC, iSAC, Opus, Narrowband Opus  DTMF: In-band, Out-of-band (RFC 2833) and SIP INFO  Early Media and Preconditions  MOS Score reporting (Telchemy)  The 8800 series provides exceptional noise isolation when used with a Cisco 500 Series Headset.
 The analog headset jack is a wideband-capable RJ-9 audio port for the 8800 series models, except for the Cisco IP Conference Phone 8832.
 The 8851, 8861 and 8865 also have USB ports that support headsets.  For more information about Cisco's headset offer: https://www.cisco.com/c/en/us/products/collaboration-
endpoints/headset-500-series/index.html
 H.264 HD 720p Video camera, WVGA display  Picture in Picture (PiP)  Camera exposure control  Bandwidth control

© 2019 Cisco and/or its affiliates. All rights reserved.

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Feature Network
Security Applications

Detail
 Global Discovery Services  MAC address (IEEE 802.3)  SIP protocol support (RFC3261 and companion RFCs)  HTTPs Support for XSI Services  IPv4 (RFC 791)  IPv6 (RFC 2460): System Interoperability Testing Required  DNS: A record (RFC 1706), SRV record (RFC 2782)  Dynamic Host Configuration Protocol (DHCP) (RFC 2131)  Peer Firmware Sharing  Simple Network Time Protocol (SNTP) (RFC 2030)  Name Authority Pointer (NAPTR)  Network Address Translator (NAT) transversal, STUN  UDP/TCP  Link Layer Discovery Protocol (LLDP)  Cisco Discovery Protocol (CDP)  TR.69 Provisioning: System Interoperability Testing Required  Voice and Video Priority Configuration  Zero Touch Provisioning
 802.1x authentication  Configurable Ciphers  EDOS Certificate Upload and Encryption Hash Selection  Media encryption via SRTP  Transport Layer Security (TLS)  Encrypted configuration files  FIPS 140-2  Digest authentication  Password Login  HTTPs secure provisioning  Mandatory/Optional Secure Call  Stateful Firewall
 BroadWorks Anywhere  BroadWorks Executives and Assistants  Broadsoft Global Discovery Services (GDS)  BroadWorks XSI Call Logs Display  BroadWorks XSI Caller ID Blocking  Cisco Problem Reporting Tool (PRT) with local and remote initiation  Cisco XML Services Interface (XSI)  Multicast Paging  Remote SDK  UC-One Presence  Voice Feedback Accessibility

© 2019 Cisco and/or its affiliates. All rights reserved.

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Feature Call control and audio features
Directory

Detail
 Busy Lamp Field (BLF)1  Call back on busy  Call blocking - anonymous and selective  Call conferencing - hosted (N-party)1  Call conferencing ­ local 3-way  Call forwarding - unconditional, no answer, on busy  Call hold  Call pickup - selective and group1  Call park and unpark1  Call transfer - attended or blind  Call waiting  Caller ID name and number and outbound caller ID blocking  Caller ID mapping for incoming calls  Configurable dial/numbering plan support with inter-digit timers - per line  Configurable supplementary services soft keys  Distinctive ringing based on calling and called number  Do not disturb  Emergency Call Support1  Extension mobility/hot-desking1  Group paging1  Hoteling1  Intercom1  Individual volume setting per audio path (headset/handset/speaker)  Multicast paging  Music on hold1  Outbound caller ID blocking  Programmable Line Keys (PLKs): Other than the primary line assignment on the first line key, the other keys may
be configured as user-customizable, or system administrator-customizable PLKs  Visual Voice Message Waiting Indicator (VMWI)  Shared/bridge line appearance1  Supplementary services feature activation codes
 Local phonebook  XML/LDAP remote directory  Broadsoft Directory  Intelligent search  Call History  Reverse address lookup in all directories  Intelligent Proximity (mobile device contacts synchronization)  Contact Search in Multiple Directories, Broadsoft, LDAP, Personal, Bluetooth-synchronized  LDAP over TLS

1 Feature requires support by SIP client management server. © 2019 Cisco and/or its affiliates. All rights reserved.

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Feature Management

Detail
 Configuration: Browser/Phone/Auto-provision  Auto provision via TFTP/HTTP/HTTPs for mass deployment  Encrypted HTTP data in plain HTTP transmissions  Packet Capture, Problem Reporting Tool (PRT) and upload of PRT  Remote generation and upload of PRT data  Configuration report to provisioning server

Platform support
Table 2 lists the platforms supported by the multiplatform phone firmware.

Table 2. Supported platforms

Platforms Supported Asterisk Broadcloud Broadsoft Broadworks Centile Metaswitch

Certifications Interoperability Tested ­ Release (1.8+) Interoperability Tested and Certified Interoperability Tested and Certified ­ Releases 19sp1, 20sp1, 21sp1, 22sp1 Interoperability Tested and Certified ­ Release Istra SP 9.2 Interoperability Tested and Certified ­ Release 9.3

Licensing
All Cisco IP Phone 8800 Series are covered by the Cisco End User License Agreement at https://www.cisco.com/c/en/us/about/legal/cloud-and-software/end_user_license_agreement.html
Or use the shortcut: https://www.cisco.com/go/eula.

© 2019 Cisco and/or its affiliates. All rights reserved.

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Product specifications
Table 3 lists the specifications for the multiplatform phone firmware. For more hardware specifications, see the Cisco IP Phone 8800 Series data sheets: https://www.cisco.com/c/en/us/products/collaboration-endpoints/unified-ip-phone-8800series/datasheet-listing.html

Table 3. Specifications

Feature Protocol support Full DN lines supported
Language support

Details
SIP: all models
8811: 10 lines (SIP registrations) 8832: 1 line (SIP registration) 8841: 10 lines (SIP registrations) 8845: 10 lines (SIP registrations) 8851: 10 lines (SIP registrations) 8861: 10 lines (SIP registrations) 8865: 10 lines (SIP registrations)
 Bulgarian  Catalan  Chinese (Simplified)  Chinese (Traditional, Hong Kong)  Croatian  Czech  Danish  Dutch  English (American)  English (United Kingdom)  Finnish  French (France)  German  Greek  Hungarian  Italian  Japanese  Korean  Norwegian  Polish  Portuguese (Portugal)  Spanish (Spain)  Slovak  Swedish  Slovenian  Turkish

© 2019 Cisco and/or its affiliates. All rights reserved.

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Ordering information
Table 4 provides information for ordering the 8800 Series phones with the multiplatform phone firmware.

Table 4. Ordering information

Part #

Product Description

CP-8811-3PCC-K9=

Cisco IP Phone 8811 shipped with multiplatform phone firmware

CP-8832-3PCC-K9= CP-8841-3PCC-K9=

Cisco IP Conference Phone 8832 shipped with multiplatform phone firmware. This product SKU ships without a power accessory, which is required to connect both power and Ethernet to the USB-C port on the 8832's housing. This SKU should be used for replacement hardware only and not for new installations.
 To order this product for new installations with either a Power Over Ethernet connector or wall power connector shipped in the same gift box, use CP-8832-3PCC-K9, and click Select Options to choose the desired connector.
See Tables 6 and 7 for a full list of international SKUs and accessories.
Cisco IP Phone 8841 shipped with multiplatform phone firmware

CP-8845-3PCC-K9=

Cisco IP Video Phone 8845 shipped with multiplatform phone firmware

CP-8851-3PCC-K9=

Cisco IP Phone 8851 shipped with multiplatform phone firmware

CP-8861-3PCC-K9=

Cisco IP Phone 8861 shipped with multiplatform phone firmware

CP-8865-3PCC-K9=

Cisco IP Video Phone 8865 shipped with multiplatform phone firmware

CP-BEKEM-3PCC=

Cisco IP Key Expansion Module for multiplatform phones (To be discontinued in Calendar Year 2020)

CP-8800-A-KEM-3PC=

Cisco IP Key Expansion Module for use with the 8851 and 8861 Audio MPP phones Requires MPP firmware version 11.2.3 or later

CP-8800-V-KEM-3PC

Cisco IP Key Expansion Module for use with the 8865 Video MPP Phone Requires MPP firmware version 11.2.3 or later

Part Numbers for gift boxes that contain the phone along with the Power Cube and Cord: Notes:
 Available in the USA and Canada only.

CP-8811-3PW-NA-K9=

Cisco IP Phone 8811 shipped with multiplatform phone firmware, and with a power cube and a power cord for North America

CP-8841-3PW-NA-K9=

Cisco IP Phone 8841 shipped with multiplatform phone firmware, and with a power cube and a power cord for North America

© 2019 Cisco and/or its affiliates. All rights reserved.

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Part # CP-8845-3PW-NA-K9= CP-8851-3PW-NA-K9= CP-8861-3PW-NA-K9= CP-8865-3PW-NA-K9=

Product Description
Cisco IP Video Phone 8845 shipped with multiplatform phone firmware, and with a power cube and a power cord for North America (Available after August 2018)
Cisco IP Phone 8851 shipped with multiplatform phone firmware, and with a power cube and a power cord for North America
Cisco IP Phone 8861 shipped with multiplatform phone firmware, and with a power cube and a power cord for North America
Cisco IP Video Phone 8865 shipped with multiplatform phone firmware, and a power cube and a power cord for North America (Available after August 2018)

Table 5. Cisco IP Phone 8832 Series with Multiplatform Phone Firmware SKUs

Part Number CP-8832-3PC-EU-K9
CP-8832-3PC-EU-K9= CP-8832-3PC-J-K9 CP-8832-3PC-J-K9= CP-8832-3PC-LA-K9
CP-8832-3PC-LA-K9= CP-8832-3PC-NR-K9
CP-8832-3PC-NR-K9= CP-8832-3PCC-K9 CP-8832-3PCC-K9=

Description
Cisco 8832 for Europe, UK and Australia, charcoal, with options for either a PoE or non-PoE connector to ship in the same gift box as the 8832. This is for new installations.
 If selecting the Non-PoE Ethernet Option, select the regional power clip first, then click on the selected clip under Configuration Summary (on the left) to select the required non-PoE Ethernet Injector.
Cisco 8832 for Europe, UK and Australia, charcoal, spare. This SKU ships with no power options and should be used for replacement orders only, not for new installations.
Cisco 8832 for Japan, charcoal, with options for either a PoE or non-PoE connector to ship in the same gift box as the 8832. This is for new installations..
Cisco 8832 for Japan, charcoal, spare. This SKU ships with no power options and should be used for replacement orders only, not for new installations.
Cisco 8832 for Latin America, charcoal, with options for either a PoE or non-PoE connector to ship in the same gift box as the 8832. This is for new installations.
 If selecting the Non-PoE Ethernet Option, select the regional power clip first, then click on the selected clip under Configuration Summary (on the left) to select the required non-PoE Ethernet Injector.
Cisco 8832 for Latin America, charcoal, spare. This SKU ships with no power options and should be used for replacement orders only, not for new installations.
Cisco 8832, No DECT Radio, for worldwide, charcoal, with options for either a PoE or non-PoE connector to ship in the same gift box as the 8832. This is for new installations.
 If selecting the Non-PoE Ethernet Option, select the regional power clip first, then click on the selected clip under Configuration Summary (on the left) to select the required non-PoE Ethernet Injector.
Cisco 8832, No DECT Radio, for worldwide, charcoal, spare. This SKU ships with no power options and should be used for replacement orders only, not for new installations.
Cisco 8832 for North America, charcoal, with options for either a PoE or non-PoE connector to ship in the same gift box as the 8832. This is for new installations.
Cisco 8832 for North America, charcoal, spare. This SKU ships with no power options and should be used for replacement orders only, not for new installations.

© 2019 Cisco and/or its affiliates. All rights reserved.

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Table 6. Cisco IP Phone 8832 Series with Multiplatform Phone Firmware Accessories SKUs

Part Number

Description

CP-8832-ETH-WW=
CP-8832-ETH= CP-8832-MIC-WIRED= CP-8832-MIC-WLS=
CP-8832-POE= CP-8832-PWR CP-8832-PWR-WW

Cisco 8832 non-PoE Ethernet Injector Spare for Worldwide with power clip options available for most major world regions. Cisco 8832 non-PoE Ethernet Accessories Spare for North America only
Cisco 8832 Wired Microphones Kit for Worldwide
Cisco 8832 Wireless Microphones Kit for Worldwide. The 8832 itself determines the regional DECT frequency used by the wireless mics. Cisco 8832 PoE (Power over Ethernet) Connector Spare
Cisco 8832 Power Adapter Kit for North America
Cisco 8832 Power Adapter Kit for Worldwide with power clip options available for most major world regions.

Table 7. Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Trade Agreement Act SKUs
These SKUS are for sale to Trade Agreement Act customers such as the US Dept. of Defense and US Government only. All other orders will be held with a request to rebook with a non-TAA SKU.

Part Number

Description

CP-8811-3PCC-K9++= CP-8841-3PCC-K9++= CP-8851-3PCC-K9++=

Cisco 8811 with MPP firmware for Trade Agreement Act customers only Cisco 8841 with MPP firmware for Trade Agreement Act customers only Cisco 8851 with MPP firmware for Trade Agreement Act customers only

CP-8861-3PCC-K9++=

Cisco 8861 with MPP firmware for Trade Agreement Act customers only

Warranty information
The Cisco IP Phone 8800 Series is covered by the Cisco one-year limited hardware warranty: https://www.cisco.com/c/en/us/products/warranty-listing.html
Or use the shortcut: https://www.cisco.com/go/warranty.

© 2019 Cisco and/or its affiliates. All rights reserved.

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Cisco environmental sustainability
Information about Cisco's environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the "Environment Sustainability" section of Cisco's Corporate Social Responsibility (CSR) Report.
Reference links to information about key environmental sustainability topics (mentioned in the "Environment Sustainability" section of the CSR Report) are provided in the following table:

Sustainability topic Information on product material content laws and regulations Information on electronic waste laws and regulations, including products, batteries, and packaging

Reference Materials WEEE compliance

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

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Call to action
https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-8800-series-multiplatformfirmware/index.html
Or use the shortcut: https://www.cisco.com/go/mpp8800.

Printed in USA
© 2019 Cisco and/or its affiliates. All rights reserved.

C78-738030-07 11/19
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