RCRIT-20V243-1357 6/24/2020
65 09 20_RECALL CAMPAIGN 20V-243: HEAD AIR BAG (LEFT-SIDE)
SIB 65 09 20 RECALL CAMPAIGN 20V-243: HEAD AIR BAG (LEFT-SIDE) This Service Information Bulletin (Revision 2) replaces SI B65 09 20 dated May 2020.
2020-06-17
What's New (Specific text highlighted): Parts Retention Section Returns now go to TK Global Parts return documents attached
MODEL
E-Series
G30
Model Description
5 Series Sedan
Production Date
August 31, 2016 November 21, 2016
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective April 29, 2020) on a small number of Model Year 2017-2018 BMW 5 Series that were produced between August 31, 2016 and November 21, 2016.
The head air bag (left-side) may not have been produced to specifications by the supplier. In a crash of sufficient severity, deployment of the head air bag may be impaired and/or a part of the inflator could separate, increasing the risk of injury.
The Recall notice and Q&A have been attached for further information.
CAUSE
Moisture in the head air bag propellent.
CORRECTION
Replace the left-side head air bag.
PROCEDURE
Replace the left-hand head air bag according to repair instructions: Removing and installing or replacing left or right head air bag_with sliding/tilting sunroof See attachment (B65 09 20_Repair Instructions HPS w SHD.pdf)
Refer to ISTA repair instructions for safety and precaution measures when dealing or handling air bags
This repair procedure requires a special clip release tool (P/N 83 30 2 230 142), which was sent via automatic tool shipment. See SI B04 16 13
PARTS INFORMATION
Only use and invoice the part numbers below
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of claim.
Please refer to the Parts Matrix for parts ordering procedure.
Part Number
Description
Quantity
Copyright ©2020 BMW of North America, Inc.
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72 12 7 372 519 07 14 9 148 299
65 09 20_RECALL CAMPAIGN 20V-243: HEAD AIR BAG (LEFT-SIDE)
G30 left-hand head air bag, US
1
Oval-head screw
2
Other small parts such as screws, nuts and seals, which must be replaced according to the ISTA repair instructions, must be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.
PARTS RETENTION AND RETURN
Recalled parts that are removed from BMW vehicles cannot be used for resale!
The parts replaced to perform and submit for this Recall repair procedure are the property of BMW of North America (BMW NA).
Your center is responsible for the proper identification, storage and documentation of these parts. They must be held in a secure retention area until notification of claim payment is made by BMW NA through DCSnet.
Upon claim payment and based on the replacement front air bag component part number claimed, a corresponding DCSnet part return tag will be generated with special handling instructions.
Please DO NOT return these recalled air bag components to the Warranty Parts Return Center (WPRC).
Inflatable air bags are classified as dangerous goods by the Department of Transportation (DOT) and require special preparation, packing and labeling for transport.
Your center is responsible for following all rules and regulations that apply to shipping dangerous goods as described in the attachment.
A shipping procedure has been created for returning the replaced air bag modules directly to Takata. There is also a procedure available for Bulk Shipping 15 or more air bag modules at one time to Takata.
These procedures are contained in the Part Return Program Instructions and Bulk Ship PDF attachments to this bulletin; please read both of them. Effective immediately, please use the following email address when scheduling bulk shipment returns to Takata:
Scfieldaction.14305@xpo.com
The parts are to be packaged in the same packaging that the new part arrived in for shipment back to Takata.
The returns pickup schedule is every two weeks (bi-weekly).
WARRANTY INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the part numbers listed above:
Defect Code: 0072150200 Head air bag (Left-side)
Vehicle is already in the workshop-
Work Pkg # 1
Or:
Labor Operation Description (Plus work)
00 69 600
Replacing the left-side head air bag (with Sunroof)
Labor Allowance 26 FRU
Copyright ©2020 BMW of North America, Inc.
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65 09 20_RECALL CAMPAIGN 20V-243: HEAD AIR BAG (LEFT-SIDE)
The vehicle arrives at your center and this Recall shows open (No other main work will be performed or claimed during this workshop visit)-
Work Pkg # 2
Labor Operation Description (Main work)
00 69 094
Replacing the left-side head air bag (with Sunroof)
Labor Allowance
27 FRU; 28 FRU (530e xDrive iPerformance)
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 09 20 WP 1), unless otherwise required by State law.
And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have the driver's front air bag module replaced as a result of an accident. In such a case, either an insurance company or the customer themselves paid for the replacement of the above mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement. Supporting Materials picture_as_pdf B65 09 20_Repair Instructions HPS w SHD.pdf picture_as_pdf B650920_Parts_Return_Program_Instructions.pdf picture_as_pdf B65 09 20 Recall Notice.pdf picture_as_pdf B65 09 20_QA-6May2020.pdf picture_as_pdf B650920_Parts_Bulk_Ship_Return.pdf
Copyright ©2020 BMW of North America, Inc.
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Attachment to B65 09 20
April 2020
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 20V-243: Head Air Bag (Left-Side) B65 09 20
BMW AG is conducting a Voluntary Safety Recall (effective April 29, 2020) on a small number of Model Year 2017-2018 BMW 5 Series that were produced between August 31, 2016 and November 21, 2016.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment B65 09 20
Safety Recall 20V-243 Head Air Bag
Model Year 2017-2018 BMW 5 Series
Last Update: 05/06/2020
May 2020
Q1. Which BMW models in the US are potentially affected by this Safety Recall? Certain Model Year 2017-2018 BMW 5 Series in the US, produced between Aug 2016 and Sep 2017, are potentially affected.
Q2. What is the specific issue? The head air bag (left-side or right-side) may not have been produced to specifications by the supplier. In a crash of sufficient severity, deployment of the head air bag may be impaired and/or a part of the inflator could separate, increasing the risk of injury.
Q3. Why are other models / vehicles not included in this Safety Recall? The head air bags in other models were produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle? Yes. However, you should make an appointment to have this important Safety Recall performed by an authorized BMW center as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle? No.
Q6. How did BMW become aware of the issue? BMW became aware of the issue through our quality control procedures.
Q7. How will I be informed of this Safety Recall? Letters will be mailed to owners in June via First Class mail to advising them of this Safety Recall and requesting them to schedule an appointment with an authorized BMW center to have the repair performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be repaired? The head air bag (left-side or right-side) will be replaced for free and will take about two hours.
Q9. Do I have to wait for my letter to have my vehicle serviced? No. Please contact an authorized BMW center to schedule an appointment to have this important Safety Recall performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
Attachment B65 09 20
May 2020
Removing and installing or reQlacing left or right head airbag_{EguiQment SQecification with sliding/tilting sunroof).»
RISK OF DAMAGE Electrostatic discharge.
=:!l- Damage to or destruction of electrical components.
· Leave electrical components in original packaging until just before they are installed. Use the original packaging only for any return shipments. Always package removed components straight away.
· Read and comply with user information on using the associated special tool 12 7 060.
· Only tap the housings of electrical components. Do not tap pins or multi-pin connectors directly.
· Wear electrically conductive clothing and antistatic shoes (with ESD symbol). · For additional information see: 61 35 ... Notes on ESD (electrostatic discharge)
protection 61 35 ... Notes on ESD protection (Electro Static Discharge)
Preliminary work
Remove A-pillar trim panel on the left and right
Further information is available.
NOTE
Description is for left component only. Procedure on the right side is identical.
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Further information is available.
A WARNING
Airbag unit. Danger! Immobilization period-threatening injuries! · Before performing any work on the airbag, always disconnect the battery
ground lead from the battery. · Airbag unit may only be set down with the cushion (airbag itself) facing
upwards. · For additional information see: 72 00 ... Safety regulations on handling airbag
system components/gas generators
A WARNING
Pyrotechnic components. Danger! Immobilization period-threatening injuries! · All work on pyrotechnic parts may be carried out by technically experienced and
appropriately trained personnel only. · Replace any damaged part or ones that have been dropped. · For additional information see: 72 00 Safety regulations on handling
components with gas generators.
· Unclip cover panel (1) and unscrew the bolt below it.
· Detach A-pillar trim panel (2) from the clips (3) and remove upward.
Removing counter supports for sun visor on left and right
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NOTE
AIR - Technical documents
Description is for left component only. Procedure on the right side is identical.
Remove the counter support for the sun visor
· Pull out the cover (1 ). · Push the clamps (2) together and pull the counter
support (3) out of the headlining.
Remove both sun visors
NOTE Description is for left component only. Procedure on the right side is identical.
Remove sun visor
· Pull out the cover (1 ). · Detach the sun visor (2) from the counter support. · Disengage the sun visor (2) in front downward and
guide it out of the headlining to the rear. · Unlock associated plug connection and disconnect.
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Remove both vanity mirror lights
AIR - Technical documents
Removing the vanity mirror light at the front left or right
NOTE Description is for left component only. Procedure on the right side is identical.
· Lever out the vanity mirror light (1) using special tool O 496 569 (00 9 325) from the headlining (2).
· Unlock and disconnect connector (1). · Remove the vanity mirror light (2).
Removing right hands-free microphone
· Lever out the hands-free microphone (1) with the special tool O 493 687 (00 9 340).
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· Open the insulation (1). · Unlock plug connection and disconnect. · Remove the hands-free microphone (2).
Removing the left hands-free microphone
· Lever out the hands-free microphone (1) with the special tool O 493 687 (00 9 340).
· Open the insulation (1). · Unlock plug connection and disconnect. · Remove the hands-free microphone (2).
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Removing the Roof function center (FZD)
· Unclip the cover (1).
· Loosen screws (1).
· Unclip the roof function center (FZD) (1) from the clamps (2).
· Ease out the Roof function center (FZD) (1) from the guides (3).
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· Unlock and disconnect plug connections (1). · Unclip the cable for the Roof function center (FZD) (2)
from the cable holder.
Removing the covers for the interior rearview mirror
· Push the cover (1) upwards slightly in the marked areas and unclip it from the detents (2) towards the rear.
· Unclip the cover (1) from the cover (3) in upward direction.
· Remove cover (1) from mirror base (2).
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· Raise the clips (1) slightly on both sides of interior rearview mirror.
· Remove cover (2) in downward direction.
Removing rear interior roof light
· Lever out the interior roof light (1) from the clamps (2) in the arrow direction using the special tool O 496 569 (00 9 325).
· Disconnect the respective plug connection.
Remove both B-pillar trim panels upwards
Remove the 8-pillar trim panel upwards
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NOTE
AIR - Technical documents
Description is for left component only. Procedure on the right side is identical.
· Adjust the front seat completely to the front and top.
· Loosen screw (1). · Remove end lining (2).
· Release the B-pillar trim panel (1) from the clips (2) and remove downwards out of the roofliner.
· Remove the B-pillar trim panel (1) and thread out the safety belt at the same time.
Removing both C-pillar trim panels NOTE
Description is for left component only. Procedure on the right side is identical.
Remove C-pillar trim panel
NOTE Description is for left component only. Procedure on the right side is identical.
· Disengage the C-pillar trim panel (1) inward from
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the clamp (2) and the clips (3). · Feed the C-pillar trim panel (1) out and upwards.
Removing all grab handles
NOTE The description is for one component only. The procedure is identical for all further components.
Removing the grab handle
· Expand the grab handle (1) towards the bottom. · Disengage and remove the locking insert (2) with
an angle screwdriver (3) as shown.
· Pull the grab handle (2) slightly to the inside and hold it.
· Use a suitable screwdriver (3) to detach the upper and lower release tabs (1).
· Guide the grab handle (2) out. · Repeat the operation on the other side of the grab
handle (2).
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AIR - Technical documents
Lower headlining (with SA403 glass roof) Prerequisite
Glass roof is open. The front seats have been fully adjusted towards the bottom. The front seat backrests have been fully adjusted towards the rear.
· Loosen screws (1 ).
· Unclip panel down (1 )from the clips (2) and remove it.
4/28/2020
AIR - Technical documents · Loosen screw (1).
· Loosen the frame (1) at the clips (2). · If necessary, loosen the cable clip from the frame (1).
R.951 03{550
· Loosen the frame (1) at the clips (2).
· Guide the headlining (1) out of the respective edge protection (2).
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· Undo headlining from the side clips (1) using special tool O 496 569 (00 9 325).
RB5 04570
· Slide headlining towards the front and feed out from the clips (1).
· Place the headlining in the vehicle.
Disconnecting all battery ground leads
Further information is available.
· See additional information.
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Main Works Remove head airbag.
RB6 04141
· Loosen screw (1). · Unlock and detach the clamps (2) with the special tool
2230142.
· Unlock and detach the clamps (1) with the special tool 2230142.
RB72004 5
· Unlock and detach the clamps (1) with the special tool 2230142.
· Loosen screw (2).
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RB72004 6
· Unlock plug connection (1) and disconnect. · Loosen screws (2). · Take off the folding pack (3) with the gas generator.
Mount head airbag
· Insert the folding pack (3) with the gas generator. · Tighten down screws (2).
Head airbag
· Connect connector (1).
· Insert the clamps (1). · Make sure that the clamps (1) are correctly fitted in the
body. · Tighten down screw (2).
Tightening torques Head airbag
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RB72004 6
· Insert the clamps (1).
· Make sure that the clamps (1) are correctly fitted in the body.
RB7:2 004 5
· Insert the clamps (2). · Make sure that the clamps (2) are correctly fitted in the
body.
· Tighten down screw (1).
Head airbag
Follow-up works
Disconnecting all battery ground leads
Further information is available.
· See additional information.
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RB6 04141
Installing headlining (with SA403 glass roof) Prerequisite
Glass roof is open. The front seats have been fully adjusted towards the bottom. The front seat backrests have been fully adjusted towards the rear.
· Guide the headlining (1) into the relevant edge protection (2) with the help of a support person.
· Clip in the headlining using the clips (1).
-
R.851 03791 · Secure the frame (1) to the roof using the clips (2).
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· If necessary, clip in the cable clip into the frame (1).
R.95103650
· Secure the frame (1) to the roof using the clips (2).
· Clip in trim (1) using clips (2).
RB51 03794
· Tighten down screw (1).
Headlining
2,5Nml
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· Tighten the screws (1).
Headlining to panorama glass roof 1.2Nml
Installing all grab handles
NOTE The description is for one component only. The procedure is identical for all further components.
Installing the grab handle
· Insert the grab handle (1) into body. · Correctly clamp in the grab handle (1), as otherwise
the locking inserts (2) on the grab handle (1) cannot correctly engage. · Engage the locking inserts (2) on both sides of the grab handle (1).
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Install both C-pillar trim panels
NOTE Description is for left component only. Procedure on the right side is identical.
Installing C-pillar trim panel
NOTE Description is for left component only. Procedure on the right side is identical.
· Feed the C-pillar trim panel (1) with the guides (2) in arrow direction into the rear deck.
· Clip in the C-pillar trim panel (1) at the clamp (2) and at the clips (3).
· Make sure that the edge protection (4) is fitted correctly.
Install both B-pillar trim panels
Installing the upper B-pillar trim panel
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NOTE
Description is for left component only. Procedure on the right side is identical.
· Attach the B-pillar trim panel (1) and guide in the safety belt.
· Guide in the B-pillar trim panel (1) at the top at the roofliner and clip into the clips (2).
· Check the front and rear of the B-pillar trim panel (1) for the correct fit at the edge protection.
Installing rear interior roof light
· Adjust the front seat completely to the front and top.
· Insert the end fitting (2). · Renew the screw (1).
Parts: screw · Tighten down screw (1).
T1qhternnq torques
Seat belt strap fitting to seat mechanism
M10 Renew screw.
tightening torque 42Nm
· Connect associated connector.
· Engage the interior roof light (1) on the clamps (2) in the direction of the arrow .
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Installing the covers for the interior rearview mirror
· Insert the cover (2) from the bottom. · Clip in the detents (1) on both sides of the interior
rearview mirror.
· Feed the cover (1) on to the mirror base (2) from the rear.
· Clip cover (1) in cover (3).
· Insert the cover (1) from the rear. · Clip cover (1) in detents (2) and in the cover of the
mirror base.
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Installing Roof function center (FZD)
· Connect connectors (1) and lock.
· Clip the cable for the roof function center (FZD) (2) into the cable clip.
· Thread the roof function center (FZD) (1) as shown at a steep angle into the two guides (2) on the headlining(3). Whilst doing this, make sure that the headlining is not deformed.
· Clip in the roof function center (FZD) (1) with the clamps (2) towards the top.
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· Pass through the FZD frame and headlining with the special tool 2 298 505 and adjust the headlining correctly.
· Tighten down screws (1 ).
Tightening torques Roof function center
tightening torque
1.2Nm
· Clip in the cover (1 ).
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RB6 02875,
Install both sun visors
NOTE
Description is for left component only. Procedure on the right side is identical.
Install the sun visor
· Connect the sun visor (2) with the corresponding connector.
· Guide the sun visor (2) into the headlining. · Use cover (1 ). · Attach the sun visor (2) on the counter support.
Install both vanity mirror lights
Installing the vanity mirror light at the front left or right
NOTE Description is for left component only. Procedure on the right side is identical.
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· Connect the connector (1) to the vanity mirror light (2).
· Position the vanity mirror light (1) in the headlining (2).
Installing counter supports for the sun visor on left and right
NOTE Description is for left component only. Procedure on the right side is identical.
Install the counter support for the sun visor
· Insert the counter support (3) into the headlining. · Make sure the clamps (2) are engaged correctly. · Use cover (1).
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Installing the right hands-free microphone
· Connect the connector to the hands-free microphone (2).
· Close the insulation (1).
· Position hands-free microphone (1) in headlining (2) in the direction of the arrow.
1
0 50
Installing left hands-free microphone
· Connect the connector to the hands-free microphone (2).
· Close the insulation (1).
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· Position hands-free microphone (1) in headlining (2) in the direction of the arrow.
0050
Installing left and right A-pillar trim panel
Further information is available.
NOTE
Description is for left component only. Procedure on the right side is identical.
Further information is available.
Install A-pillar trim panel
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A WARNING
AIR - Technical documents
Airbag unit. Danger! Immobilization period-threatening injuries!
· Before performing any work on the airbag, always disconnect the battery ground lead from the battery.
· Airbag unit may only be set down with the cushion (airbag itself) facing upwards.
· For additional information see: 72 00 ... Safety regulations on handling airbag system components/gas generators
A WARNING
Pyrotechnic components. Danger! Immobilization period-threatening injuries!
· All work on pyrotechnic parts may be carried out by technically experienced and appropriately trained personnel only.
· Replace any damaged part or ones that have been dropped.
· For additional information see: 72 00 Safety regulations on handling components with gas generators.
· Insert the A-pillar trim panels (2) and clip into the clips (3).
· Tighten down screw.
TIQhternnQ torques
Body pillar trim
screw
Tightening torque 2.5Nm
· Clip in the cover (1 ).
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SI B65 09 20: Recall Campaign HPS
June 2020
BMW / MINI BULK SHIPMENT PACKAGE REFERENCE GUIDE
NOTE: The information outlined in this document pertains to dealers within the Contiguous 48 States.
Dealers in Puerto Rico, the Hawaiian Islands, and Alaska CANNOT follow the shipping instructions outlined in this document; they MUST contact the following Takata USA representative(s) directly, once every 2 weeks, for shipping instructions:
- Dealers in Puerto Rico, please contact: Juan.Armstrong@craneww.com - Dealers in the Hawaiian Islands, please contact: Becky.Argyropoulos@craneww.com
Please make sure to include the required completed Hawaiian Hazardous Materials Shipping Certificate. - Dealers in Alaska, please contact : SCTakataRestraints_International@xpo.com
Important: please be aware that there is an underscore ( _ ) in the above Alaska email address, between the words "Restraints" and "International". Or call the Alaskan Representative; Armando Gonzales at 210-250-5039.
1. Contact Takata: - Dealers must contact Takata/XPO once every 2 weeks to schedule BULK and SINGLE recall airbag component shipments. o Email: SCFieldAction.14305@xpo.com o Phone: 210-250-5079
- Takata/XPO will select the return type (bulk or single) based on the shipping quantities (LTL or FedEx PRP), and will supply the dealer with the proper shipping documentation. o If Takata instructs you to return the recall airbag components as a BULK SHIPMENT, please follow the instructions outlined below. o If Takata instructs you to return the recall airbag components as a SINGLE SHIPMENT, please follow the instructions provided by Takata.
2. Stacking: Place the recall airbag components neatly on a pallet, and securely shrink-wrap them to the pallet.
Note: The total height of the pallet and boxes cannot exceed 60 inches.
3. Labeling: Securely attach the following labels on each side of the shrink-wrapped pallet. o Class 9 Label o UN3268 Safety Device * o OVERPACK USED *
*You can print these labels on letter size white paper, using Microsoft Word.
4. Questions/Concerns: For any other questions or concerns, please contact the WPRC: AirbagReturns@bmwna.com
SI B65 09 20 : Recall Campaign HPS
June 2020
Defect Code: 00 72 15 02 00 Safety Device Return Procedure for Airbag Recall
**ATTENTION**
DO NOT USE THE "1.4 LABEL" AND DO NOT FOLLOW ANY INSTRUCTIONS FOUND INSIDE THE REPLACEMENT AIRBAG MODULE'S BOX.
DISREGARD THOSE INSTRUCTIONS AND DO NOT RELABEL THE ORIGINAL BOX THAT WILL NOW BE USED FOR RETURNING THE RECALLED AIRBAG.
IMPORTANT
· As the shipper, your center is responsible for proper packaging and documentation completion.
· The person packaging the airbag(s) must have received the Hazardous Material training per 49CFR 172.702. Those training records must be on file at your center.
· The U.S. Department of Transportation ("DOT") will impose substantial fines and/or penalties on the shipper if the packaging, labeling, or documentation is not properly prepared and the customer's (center) copy of the OP 900PRP form is not kept on file for a minimum of two (2) years.
SI B65 09 20 : Recall Campaign HPS
CAMPAIGN DOF CONTIGUOUS 48 STATE FEDEX GROUND SHIPMENT PREPARATION
As the shipper, you are responsible for proper packing and document completion. The person packaging the module must have received hazardous material training per 49CFR 172.702, and the training records must be on file at your dealership. The U.S. Department of Transportation will impose substantial fines and/or penalties on the shipper if the packaging, labeling, or documentation is not properly prepared and Customer Copy of OP 900PRP form is not kept on file for a minimum of 2 years.
IMPORTANT: Do not deploy the safety device. The person packing the used safety device must read and follow the provided instructions.
· Dealers must contact Takata/XPO once every 2 weeks to schedule BULK and SINGLE recall airbag component shipments. Takata/XPO will select the return type (bulk or single) based on the shipping quantities (LTL or FedEx PRP), and will supply the dealer with the proper shipping documentation. Email: scfieldaction.14305@xpo.com Phone: 210-250-5079
NOTE: Dealers in Puerto Rico, the Hawaiian Islands, and Alaska CANNOT follow the shipping instructions outlined in this document; they MUST contact the following Takata USA representative(s) directly, once every 2 weeks, for shipping instructions:
· Dealers in Puerto Rico, please contact: Juan.Armstrong@craneww.com · Dealers in the Hawaiian Islands, please contact: Becky.Argyropoulos@craneww.com
Please make sure to include the required completed Hawaiian Hazardous Materials Shipping Certificate. · Dealers in Alaska, please contact: SCTakataRestraints_International@xpo.com Important: please be aware that there is an underscore ( _ ) in the above Alaska email address, between the words "Restraints" and "International". Or call the Alaskan Representative; Armando Gonzales at 210-250-5039
For any other questions or concerns, please contact the WPRC: AirbagReturns@bmwna.com
Adobe Acrobat Pro DC 15.6.30523 Adobe Acrobat Pro DC 15.6.30523