26-Lb. Countertop Ice Maker User's Manual

Model: HZB-12/SA | Item #: 1296908

Important Safety Instructions

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS.

Specifications

Illustration of the 26-Lb. Countertop Ice Maker, showing its dimensions: 9.5 inches (242 mm) width, 12.9 inches (328 mm) depth, and 14.1 inches (358 mm) height.

Dimensions (W x H x D)9.5" x 12.9" x 14.1" (242 mm x 328 mm x 358 mm)
Weight17.0 lbs (7.7 kg)
Ice Producing CapacityUp to 26 Lbs a day

Parts and Features

Diagram illustrating the parts of the ice maker:

Installation Instructions

Unpacking Your Ice Maker

  1. Remove all exterior and interior packaging. Check that ice basket and ice scoop is included. If any parts or accessories are missing, please contact customer service.
  2. Clean the interior with lukewarm water and a soft cloth. Remove the ice basket and wash it in warm water.
  3. Find a location for your ice maker that is protected from direct sunlight and other sources of heat (i.e.: stove, furnace, radiator). Place the ice maker on a level surface. Make sure that there is at least 5 inches of space between the back and sides of your ice maker and the wall.
  4. Allow one hour for the refrigerant fluid to settle before plugging it in the unit.
  5. The appliance must be positioned so that the plug is accessible.

Connecting Your Ice Maker

DANGER: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged.

  1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a three-prong plug which connects with standard three prong wall outlets to minimize the possibility of electric shock.
  2. Plug your appliance into an exclusive, properly installed, grounded wall outlet. DO NOT under any circumstances, cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed toward a certified electrician.
  3. This appliance requires a standard 115 Volt, 60 Hz electrical outlet with three prong ground.

NOTE: Before using your ice maker, it is strongly recommended to clean it thoroughly.

WARNING: The ice maker is not designed to be installed in an outside area such as a garage or a porch. Ambient temperatures of below 50°F or above 100.4°F will hinder the performance of the appliance.

Operating Instructions

Control Panel

Diagram of the control panel with indicators:

Before Use

Using Your Ice Maker

  1. Clean your ice maker thoroughly.
  2. Open the cover, remove the ice basket and pour normal tap water into the tank. Keep water level below the level mark.
  3. Plug in the unit and the power indicator light will blink.
  4. Press "POWER" on the control panel to begin the ice making cycle. The power indicator light will light.
  5. Select the size of the ice cube by pressing the "SELECT" button. If ambient temperature is below 60°F, it is recommended to select small size to avoid ice sticking together.
  6. While the ice maker is on, check water level periodically. If water pump cannot inject water, the ice maker will stop automatically, and the "WATER" indicator will be on. Press the "POWER" button, fill water up to the level mark and press "POWER" again. Allow 3 minutes for the refrigerant to settle before restarting.
  7. The ice maker automatically stops working when the ice basket is full and the "ICE FULL" indicator will be illuminated.

WARNING: Direct or reflected sunlight may cause the infrared sensor to malfunction. If the unit doesn't stop making ice, even when full, move the unit where there is no sunlight.

Change water in the water reservoir every 24 hours to ensure a reasonable hygiene level. If unit is not in use, drain all water in the tank reservoir.

Care and Maintenance

How to Clean

  1. Remove the ice basket.
  2. Turn the drain cap counter-clockwise to drain the water.
  3. Clean the interior with diluted detergent, warm water, and a soft cloth.
  4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
  5. Dry the interior and exterior with a soft cloth.
  6. Replace the drain plug.
  7. When the machine is not in use, open the drain cap to allow complete drainage of water from the reservoir.

Maintenance and Conservation

Troubleshooting

ProblemPossible CauseSolution
"ADD WATER" indicator is on.Lack of water.Stop the ice maker, fill with water, and press the "POWER" button again to restart the unit.
"ICE" indicator is on.Ice basket is full.Remove ice from the ice basket or continuously press the "SELECT" button for 5 seconds. The unit can make ice for 10 cycles even if the "ICE" indicator is on.
"WATER" and "ICE" indicators are both illuminated.Ice shovel is stuck.Check if ice is blocking the ice shovel; if not, consult a certified technician.
Ice making cycle is too long.Ice shovel is stuck.Stop the ice maker, and restart when the ice blocks melt. Select the small ice size.
Water temperature in inner tank is too low.Change the water in the reservoir. Use water between 45°F-90°F.
Ice cubes stick together.Leaving ice in the appliance for an extended period of time may result in the appliance recycling the ice by melting it down and making a new batch.Transfer ready-made ice to another container and store in a cooler or freezer to avoid recycling.
Ice cubes are melting.Leaving ice in the appliance for an extended period of time may result in the appliance recycling the ice by melting it down and making a new batch.After an extended period, transfer ready-made ice to another container and store in a cooler or freezer to avoid recycling.
Ice making cycle is normal but no ice is made.Ambient temperature or water temperature in inner tank is too high.Operate the ice maker below an ambient temperature of 90°F and use cold water.
Refrigerant liquid leakage.Consult a qualified technician.
Pipe in the cooling system is blocked.Consult a qualified technician.
Models: 26-Lb. Countertop Ice Maker, HZB-12 SA

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