4.3 Konect PakBus Router setup. 5. 4.3.1 Get started. 5. 4.3.2 Set up Konect PakBus Router. 6. 5. QuickStart. 8. 5.1 Modules using Konect PakBus Router ...
RV50: Industrial 4G LTE Cellular Gateway
Revision: 03/2021 Copyright © 2016 2021 Campbell Scientific, Inc. Table of contents 1. Introduction 1 2. Precautions 2 3. Initial inspection 2 4. Pre-installation 3 4.1 Establish cellular service 3 4.1.1 Campbell Scientific cellular data service 3 4.1.2 Other service providers 3 4.2 Install the SIM card 4 4.3 Konect PakBus Router setup 5 4.3.1 Get started 5 4.3.2 Set up Konect PakBus Router 6 5. QuickStart 8 5.1 Modules using Konect PakBus Router (private dynamic IP) 10 5.1.1 Configure RV50(X) 10 5.1.2 Enabling PPP mode 13 5.1.3 Set up LoggerNet 15 5.1.4 Test the connection 18 5.2 Modules using a public static IP 18 5.2.1 Configure RV50(X) 18 5.2.2 Enabling PPP mode 21 5.2.3 Set up LoggerNet 22 5.2.4 Test the connection 25 6. Specifications 25 7. Installation 27 7.1 Base station requirements 27 7.2 Data logger site equipment 27 7.2.1 RV50(X) mounting kit 30 7.2.1.1 Mounting the RV50(X) flat on the backplate 30 7.2.1.2 Mounting the RV50(X) on edge to the backplate 30 7.3 Wiring and connections 31 Table of contents - i 7.3.1 Module communications connections 31 7.3.2 Module power connections 32 7.3.3 Antenna connections 33 7.4 Hardware and software setup 34 8. Operation and maintenance 35 8.1 Ports 35 8.2 LED indicator lights 35 8.3 Signal strength and quality 37 8.3.1 Signal strength 38 8.3.2 Signal quality 38 8.4 Rebooting the RV50(X) 39 8.5 Reset the RV50(X) to factory default settings 39 8.6 Recovery mode 39 9. Attributions 40 Appendix A. ACEManager and template files 41 Appendix B. Controlling power to the RV50(X) 45 Appendix C. Using the RV50(X) Ethernet port 47 Appendix D. Verizon Wireless and AT&T 49 D.1 Verizon Wireless 49 D.2 AT&T 50 Appendix E. Regulatory information 51 E.1 Important information for North American users 51 E.2 RF exposure 51 E.3 EU 52 E.4 Declaration of conformity 52 E.5 RoHS compliance 53 Table of contents - ii 1. Introduction This manual provides information for interfacing the RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem to Campbell Scientific dataloggers. The RV50(X) digital cellular modem is manufactured by Sierra Wireless® and supports network operator switching based on the SIM(s) for use on GSM (Global System for Mobile Communications) and CDMA (Code Division Multiple Access) networks. The modem is accessed through the Internet using TCP/IP communications protocol. Use of the RV50(X) requires a VerizonLTE or AT&T® HSPA+/LTE business account or an equivalent account from Campbell Scientific or another service provider. For more information, see Establish cellular service (p. 3) NOTE: The RV50 also supports Verizon® CDMA/1xRTT/EVDO and AT&T®HSPA+/LTE accounts. For additional information on the RV50(X) module, see the Support section of the Sierra Wireless website. Before using the RV50(X), please study: l Safety (p. 56) l Initial inspection (p. 2) l Pre-installation (p. 3) l QuickStart (p. 8) The RV50(X) module may be configured in one of two ways, depending on the communications type and needs of the user. ACEmanager, a web based configuration tool is hosted by the RV50 (X). It can be accessed using a web browser over the cellular WAN or locally over Ethernet. A number of templates will be provided for download to make most configurations very simple once connected to ACEmanager. For many applications, the preferred module setup is Point-to-Point Protocol (PPP) mode. In this mode, the module simply passes IP communications directly to the data logger. This enables features such as FTP, HTTP, and emailing. QuickStart (p. 8) describes setting up the module for PPP mode. See the EmailRelay() paper and Blog article with example programs for more information on emailing. Alternatively, for applications that just need a connection for data collection and data logger maintenance or monitoring, setup as a serial server is sufficient. In this mode, the module RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 1 receives IP communications over the cellular network and converts those to serial (RS-232) communications to pass on to the data logger. From the data logger perspective, this is no different than a serial cable connecting it to a computer. For information on configuring the RV50(X) in serial-server mode, see ACEManager and template files (p. 41) 2. Precautions READ AND UNDERSTAND the Safety (p. 56) section at the front of this manual. CAUTION: This device uses considerably more power than the data logger, see Specifications (p. 25). It may require a larger power supply, switching power with the data logger, or a combination of these to ensure the battery is not drained. See Controlling power to the RV50(X) (p. 45) for program examples of using switched 12V to control power to the RV50(X). We strongly recommend changing the default RV50(X) ACEmanager password to prevent unauthorized access and the potential of malware infection. The password can be changed from the ACEmanager Admin tab. WARNING: Failure to set a strong password in the RV50(X) may result in misuse of the modem by malware or hackers. Significant data overage charges may apply. 3. Initial inspection The RV50(X) ships with the following items: l (1) gray power cable (from original manufacturer) l (4) screws and washers (from original manufacturer) l (1) 2 ft Ethernet cable l (1) Quick Deploy Guide for private dynamic IP addresses l (1) Quick Deploy Guide for public static IP addresses Upon receipt of the RV50(X), inspect the package and contents for damage. File any damage claims with the shipping company. Immediately check package contents against the shipping documentation. Contact Campbell Scientific about any discrepancies. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 2 4. Pre-installation TIP: Check www.campbellsci.com to ensure you are using the latest data logger support software and data logger operating system (OS). Updating the OS during system setup and testing, or onsite is recommended. Sending an OS to a remote data logger will interrupt the data logger program. If you have questions, contact Campbell Scientific for assistance (https://www.campbellsci.com/support ). 4.1 Establish cellular service For better security, we recommend using Konect PakBus® Router with a private dynamic IP address. This method allows only incoming PakBus communication. No other incoming communication is supported. However, all forms of outbound communication from the data logger are supported, including but not limited to PakBus, email, and FTP. A public static IP address can also be used. This provides more incoming communication functionality, but is less secure and more vulnerable to unsolicited traffic. NOTE: A public static IP account must be used when the module is set up in serial server mode. Private dynamic IP accounts do not support the serial server mode. 4.1.1 Campbell Scientific cellular data service Campbell Scientific can provide subscriptions to cellular service through Verizon, AT&T, T-Mobile, Vodafone, Telstra, and over 600 other providers worldwide. When this cellular service is purchased with the module, the module will come pre-provisioned with the required SIM card and APN. If you have already purchased the RV50(X), call Campbell Scientific to set up service. 4.1.2 Other service providers While using Campbell Scientific is the simplest way to obtain cellular data service for your module, you can go directly to a provider. For more information on obtaining service directly from Verizon and AT&T, see Verizon Wireless and AT&T (p. 49). RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 3 TIP: Prepaid cellular data plans may experience service slow downs when data limits are reached. If file transfer from a cellular-connected data logger works initially, but later has problems, check for data overage on the cellular plan. This does not apply to Campbell Scientific cellular data services. 4.2 Install the SIM card NOTE: If you purchased cellular service from Campbell Scientific with the module, it will come with the SIM (Subscriber Identity Module) card already installed. Proceed to Konect PakBus Router setup (p. 5) The RV50(X) requires a Mini-SIM (2FF); a smartcard that securely stores the key identifying a mobile subscriber. You should only need to install the SIM once in the life of the module. To install the SIM card: 1. Remove the SIM card cover. 2. Note the location of the notched corner for correct alignment. The gold contact points of the SIM face down when inserting the SIM card as shown in the following figure. Gently slide the card into the slot until it stops and locks into place. To eject the SIM card, press it in slightly and release. 3. Replace the SIM card cover. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 4 FIGURE 4-1. SIM card installation 4.3 Konect PakBus Router setup For better security, we recommend using Konect PakBus® Router with a private dynamic IP address. This method allows only incoming PakBus communication. No other incoming communication is supported. However, all forms of outbound communication from the data logger are supported, including but not limited to PakBus, email, and FTP. 4.3.1 Get started You will need the Konect PakBus Router redemption code that came on a card with the RV50(X). Open a web browser and go to www.konectgds.com . RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 5 First-time users need to create a free account. After you submit your information, you will receive two emails up to five minutes apart. One email will contain a Passport ID and the other your Password. If emails are not received, check your email junk folder. 4.3.2 Set up Konect PakBus Router 1. Sign in to www.konectgds.com using your Passport ID and Password found in the two received emails. Once logged in, you will be at the Welcome page. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 6 2. Click Devices and services on the command bar to the left and select Redeem PakBus Router Code. Enter your complimentary Router Code found on the included card with your cellular-enabled device and click Submit. 3. The next screen shows the assigned DNS address and Port for the router. Enter a TCP Password and select a unique PakBus Address for your data logger. TIP: Make note of this information; it will be required for data logger configuration as well as LoggerNet setup. Please note your DNS, Port, TCP Password and PakBus address; you will need them later. 4. Click Submit. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 7 5. To edit settings at a later date, click devices and services on the command bar and select Manage PakBus Routers. NOTE: The DNS address and Port number, assigned when your account was setup, cannot be edited. 5. QuickStart The Provisioning Report received with your Cellular Data Service shows whether the module was configured with a private dynamic or public static IP address. See the following figures for examples of Campbell Scientific Provisioning Reports. Other cellular providers should provide similar information. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 8 FIGURE 5-1. Static IP provisioning report FIGURE 5-2. Private dynamic IP provisioning report Additionally, Campbell Scientific cellular modules configured with a public static IP address will have two stickers on the module. One sticker will show the module phone number and data plan. The second sticker will show the static IP address. Campbell Scientific cellular modules configured with a private dynamic IP address will have one sticker on the module. It will show the module phone number and data plan. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 9 FIGURE 5-3. Module with public static IP address FIGURE 5-4. Module with private dynamic IP address 5.1 Modules using Konect PakBus Router (private dynamic IP) 5.1.1 Configure RV50(X) 1. Download the collection of RV50(X) configuration templates from www.campbellsci.com/downloads and run the executable downloaded. 2. Connect the Cellular antenna. 3. Connect the Diversity antenna, if used. Use of a diversity antenna is recommended, it can improve system performance. It is required in 4G networks, but not 2G or 3G. Note: If a Diversity antenna is not used on a 2G or 3G cellular network, use ACEmanager to disable WAN/Cellular > Network Credentials > RX Diversity. 4. Connect the power cable wires to a power supply. Wire Color Function Connect To Black Ground G White Enable (On/Off) 12V or SW12V or control port Red Power (7 to 36 V) 12V RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 10 5. Connect the power cable to the RV50(X) DC Power input. When the RV50(X) is properly set up and powered, the status LEDs will turn on. The RV50(X) will begin the activation/provisioning process and attempt to connect to the mobile network. This process typically takes 5 to 10 minutes. A successful connection is indicated by a solid green or solid amber Network LED. NOTE: If Campbell Scientific did not provision the RV50(X) or it does not automatically connect to the network, you may need to to confirm or enter your APN information. Follow steps 6 through 8 to WAN/Cellular > SIM Slot 1 Configuration > Network Credentials > User Entered APN. 6. Connect your Windows® computer to the RV50(X) using the supplied Ethernet cable. 7. Launch a web browser, and enter https://192.168.13.31:9443 into the address bar. The ACEmanager login screen should appear in your browser. NOTE: RV50(X)s running OS version 4.13 and older had both HTTP port 9191 and HTTPS port 9443 enabled by default. When using HTTP (not HTTPS) with these older OS versions, enter the IP address using port number 9441, for example, http://192.168.13.31:9441. 8. Look for a sticker on the bottom of your modem with the manufacturer-generated default password. Log in using User Name = user and that Password. If there is no sticker try 12345 for the password. Make note of the password used so it can be easily referenced when off site. Remote access to the modem interface will require the password. TIP: We strongly recommend changing the default password to prevent unauthorized access and the potential of malware infection. The password can be changed from the Admin tab. WARNING: Failure to set a strong password in the RV50(X) may result in misuse of the modem by malware or hackers. Significant data overage charges may apply. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 11 9. Once logged in, check the Status > Home > Network State field. It should read Network Ready, indicating the RV50(X) is connected to the cellular network. You can easily test the RV50(X) connection to the Internet by selecting the Admin > Advanced tab and using the PING tool to ping an Internet server, such as www.campbellsci.com. 10. Click the Template button in the ACEmanager toolbar. A template application window will appear. Browse to and upload one of the configuration templates downloaded from Campbell Scientific. Template Files Template File Name Description RV50_115200.xml Default configuration with RS-232 at 115200 baud and Ethernet communication enabled.1 RV50_9600.xml Default configuration with RS-232 at 9600 baud and Ethernet communication enabled.2 1CR1000X series, CR300 series, CR6 series, CR1000, CR3000, CR800 series, CR5000, and GRANITE 6/9/10 2CR10X, CR10X-PB, CR510, CR510-PB, CR23X, CR23X-PB, and CR200(X) series data loggers 11. Reboot the RV50(X) after successfully applying the configuration template. You can do this by clicking the Reboot button on the ACEmanager toolbar, by momentarily pressing the Reset button (2 sec), or by temporarily removing power from the RV50(X). RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 12 5.1.2 Enabling PPP mode Launch the Device Configuration Utility . All tabs are within the Deployment category. On the Datalogger tab, change the data logger PakBus Address and PakBus/TCP Password to match the values entered in the Set up Konect PakBus Router (p. 6) step. On the Com Ports Settings tab, select the COMPort where the module is connected; this is generally RS-232. Change the Baud Rate to 115200 Fixed. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 13 On the PPP tab select the Config/Port Used where the modem is connected. This is the same as was selected on the Com Ports Settings tab. Set Modem Dial String to ATH;AT\APPP. On the Network Services tab, in the PakBus/TCP Clients box, type the DNS address and Port number noted during the Set up Konect PakBus Router (p. 6) step. Apply to save your changes. Disconnect the Ethernet cable between the RV50(X) and computer. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 14 5.1.3 Set up LoggerNet The LoggerNet Network Map is configured from the LoggerNet Setup screen. NOTE: Setup has two options, EZ (simplified) and Standard. Click on the View menu at the top of the Setup screen, and select Standard view. From the LoggerNet toolbar, click Main > Setup and configure the Network Map as described in the following steps: 1. Select Add Root > IPPort. 2. Select PakBusPort and pbRouter for PakBus data loggers such as the CR6 or CR1000X. NOTE: PakBus data loggers include the following models: GRANITE-series, CR6, CR3000, CR1000X, CR800-series, CR300-series, CR1000, and CR200(X)-series. 3. Add a data logger to the pbRouter. 4. From the Entire Network, on the left side, select the IPPort. Enter the Konect PakBus Router DNS address and port number as noted in the Konect PakBus Router setup (Set up Konect PakBus Router (p. 6)). Enter them into the Internet IP Address field in the format DNS:Port with a colon separating DNS and Port. For example, axanar.konectgds.com:pppp where pppp is the port number. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 15 5. Leave the default settings for the PakBusPort. PakBus Port Always Open should not be checked. In the TCP Password field enter the TCP Password; this must match the value entered in the Konect PakBus Router setup and LoggerNet setup. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 16 6. For PakBus data loggers, select the pbRouter in the Network Map and set the PakBus Address to 4070. 7. For PakBus data loggers, select the data logger in the Network Map and set the PakBus Address to match that of the data logger (default address in the data logger is 1). If a PakBus Encryption Key was entered during data logger setup, also enter it here. Click Apply to save the changes. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 17 5.1.4 Test the connection After the Network Map has been configured, test the cellular connection by using the Connect screen as shown in the following image. Click on the appropriate station and click Connect to initiate a call to the data logger. TIP: The connection time is subject to many external factors. It is often less than 30 seconds but could be up to 15 minutes. Be patient. If the connection is successful, the connectors at the bottom of the screen will come together and clock information from the data logger will be displayed in the Station Date/Time field. If the connection fails, a Communications Failure message will be displayed. 5.2 Modules using a public static IP 5.2.1 Configure RV50(X) 1. Download the collection of RV50(X) configuration templates from www.campbellsci.com/downloads and run the executable downloaded. 2. Connect the Cellular antenna. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 18 3. Connect the Diversity antenna, if used. Use of a diversity antenna is recommended, it can improve system performance. It is required in 4G networks, but not 2G or 3G. Note: If a Diversity antenna is not used on a 2G or 3G cellular network, use ACEmanager to disable WAN/Cellular > Network Credentials > RX Diversity. 4. Connect the power cable wires to a power supply. Wire Color Function Connect To Black Ground G White Enable (On/Off) 12V or SW12V or control port Red Power (7 to 36 V) 12V 5. Connect the power cable to the RV50(X) DC Power input. When the RV50(X) is properly set up and powered, the status LEDs will turn on. The RV50(X) will begin the activation/provisioning process and attempt to connect to the mobile network. This process typically takes 5 to 10 minutes. A successful connection is indicated by a solid green or solid amber Network LED. NOTE: If Campbell Scientific did not provision the RV50(X) or it does not automatically connect to the network, you may need to to confirm or enter your APN information. Follow steps 6 through 8 to WAN/Cellular > SIM Slot 1 Configuration > Network Credentials > User Entered APN. 6. Connect your Windows® computer to the RV50(X) using the supplied Ethernet cable. 7. Launch a web browser, and enter https://192.168.13.31:9443 into the address bar. The ACEmanager login screen should appear in your browser. NOTE: RV50(X)s running OS version 4.13 and older had both HTTP port 9191 and HTTPS port 9443 enabled by default. When using HTTP (not HTTPS) with these older OS versions, enter the IP address using port number 9441, for example, http://192.168.13.31:9441. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 19 8. Look for a sticker on the bottom of your modem with the manufacturer-generated default password. Log in using User Name = user and that Password. If there is no sticker try 12345 for the password. Make note of the password used so it can be easily referenced when off site. Remote access to the modem interface will require the password. TIP: We strongly recommend changing the default password to prevent unauthorized access and the potential of malware infection. The password can be changed from the Admin tab. WARNING: Failure to set a strong password in the RV50(X) may result in misuse of the modem by malware or hackers. Significant data overage charges may apply. 9. Once logged in, check the Status > Home > Network State field. It should read Network Ready, indicating the RV50(X) is connected to the cellular network. You can easily test the RV50(X) connection to the Internet by selecting the Admin > Advanced tab and using the PING tool to ping an Internet server, such as www.campbellsci.com. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 20 10. Click the Template button in the ACEmanager toolbar. A template application window will appear. Browse to and upload one of the configuration templates downloaded from Campbell Scientific. Template Files Template File Name Description RV50_115200.xml Default configuration with RS-232 at 115200 baud and Ethernet communication enabled.1 RV50_9600.xml Default configuration with RS-232 at 9600 baud and Ethernet communication enabled.2 1CR1000X series, CR300 series, CR6 series, CR1000, CR3000, CR800 series, CR5000, and GRANITE 6/9/10 2CR10X, CR10X-PB, CR510, CR510-PB, CR23X, CR23X-PB, and CR200(X) series data loggers 11. Reboot the RV50(X) after successfully applying the configuration template. You can do this by clicking the Reboot button on the ACEmanager toolbar, by momentarily pressing the Reset button (2 sec), or by temporarily removing power from the RV50(X). 5.2.2 Enabling PPP mode Launch the Device Configuration Utility . All tabs are within the Deployment category. On the Datalogger tab, make note of the data logger PakBus Address (default address is 1). RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 21 On the Com Ports Settings tab, select the COMPort where the module is connected; this is generally RS-232. Change the Baud Rate to 115200 Fixed. On the PPP tab select the Config/Port Used where the modem is connected. This is the same as was selected on the Com Ports Settings tab. Set Modem Dial String to ATH;AT\APPP. Apply to save your changes. Disconnect the Ethernet cable between the RV50(X) and computer. 5.2.3 Set up LoggerNet The LoggerNet Network Map is configured from the LoggerNet Setup screen. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 22 NOTE: Setup has two options, EZ (simplified) and Standard. Click on the View menu at the top of the Setup screen, and select Standard view. From the LoggerNet toolbar, click Main > Setup and configure the Network Map as described in the following steps: 1. Select Add Root > IPPort. 2. Select PakBusPort 3. Add a data logger to the PakBusPort. 4. Select the IPPort in the Network Map. Enter the RV50(X) IP address and port number. The IP address and port number are input in the Internet IP Address field separated by a colon. Preceding zeros are not entered in the Internet IP Address (for example, 070.218.074.247 is entered as 70.218.74.247). The default port number is 6785. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 23 5. For PakBus data loggers, leave the default settings for the PakBusPort. PakBus Port Always Open should not be checked. If used, enter the TCP Password. 6. For PakBus data loggers, select the data logger in the Network Map and set the PakBus Address to match that of the data logger (default address in the data logger is 1). If a PakBus Encryption Key was entered during data logger setup, also enter it here. Click Apply to save the changes. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 24 5.2.4 Test the connection After the Network Map has been configured, test the cellular connection by using the Connect screen as shown in the following image. Click on the appropriate station and click Connect to initiate a call to the data logger. TIP: The connection time is subject to many external factors. It is often less than 30 seconds but could be up to 15 minutes. Be patient. If the connection is successful, the connectors at the bottom of the screen will come together and clock information from the data logger will be displayed in the Station Date/Time field. If the connection fails, a Communications Failure message will be displayed. 6. Specifications Sierra Wireless® AirLink® RV50 (MC7355 radio module) and RV50X (MC7455 radio module) cellular modules Cellular WAN l Network Technology: 4G with automatic fallback to 3G and 2G (RV50 only) l See https://s.campbellsci.com/documents/us/miscellaneous/Cellular Modem Frequency Bands.pdf for a complete list of supported frequency bands. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 25 Host Interfaces l 10/100/1000 Ethernet RJ45 l RS-232 serial port, DB9 female l USB version 2.0 with micro-B connector RF Connectors l 3 SMA antenna connectors (primary, diversity & GPS) l Active antenna support Power l Operating Voltage: 7 to 36 Vdc l Typical Enable/Ignition Sense Line Low: 1 mA @ 12V l Typical Idle: 65 to 95 mA @ 12V, depending on configuration l Typical Active: 250 to 300 mA @ 12V, depending on configuration Size l Dimensions: 119 x 34 x 94 mm (4.69 x 1.34 x 3.7 in) l Weight: 320 g (11.3 oz) Environmental l Operating Temperature Range: 30 to 70 °C (22 to 158 °F) l Storage Temperature: 40 to 85 °C (40 to 185 °F) l Humidity: 90% @ 60 °C l Military Specification: MIL-STD-810G conformance to shock, vibration, thermal shock, and humidity l IP64 rated ingress protection Industry Certifications l Safety: IECEE Certification Bodies Scheme (CB Scheme), UL60950 l Vehicle Usage: E-Mark (UN ECE Regulation 10.04), ISO7637-2, SAE J1455 (Shock & Vibration) l Hazardous Environments: Class 1 Div 2 l Environmental: RoHS, REACH, WEEE RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 26 7. Installation 7.1 Base station requirements 27 7.2 Data logger site equipment 27 7.2.1 RV50(X) mounting kit 30 7.3 Wiring and connections 31 7.3.1 Module communications connections 31 7.3.2 Module power connections 32 7.3.3 Antenna connections 33 7.4 Hardware and software setup 34 7.1 Base station requirements A computer running Campbell Scientific LoggerNet software with access to the Internet is needed. 7.2 Data logger site equipment l RV50(X) module with power cable (included with module) l Data logger -- CR1000X series, CR300 series, CR6 series, CR1000, CR3000, CR800 series, CR5000, and GRANITE 6/9/10 l Module Interface, see Module communications connections (p. 31) l Environmental Enclosure -- ENC10/12, ENC12/14, ENC14/16 or ENC16/18 If connecting to CS I/O port: SC105 Interface -- connects the module to any data logger with a CS I/O port. It must be configured using Device Configuration Utility. Settings should be: l CS I/O Mode: SDC Address 8 l CS I/O ME Baud Rate: 115.2k l RS-232 Mode: Modem (default) RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 27 l Baud Rate: l 115.2k fixed for CR1000X series, CR6 series, CR1000, CR3000, CR800 series, CR5000, and GRANITE 6/9/10 data loggers l 9600 for CR10X, CR10X-PB, CR510, CR510-PB, CR23X, and CR23X-PB data loggers l 8 data bits, 1 stop bit, no parity If connecting to RS-232 port: Null Modem Cable (9 pin, male-to-male) -- connects the module to the CR300 series, CR1000, CR3000, CR800 series, and CR200(X) series RS-232 port. CPI/RS-232 RJ45 to DB9 Cable -- connects the module to the CR6 series or CR1000X series CPI/RS-232 port. If connecting to Ethernet port: Ethernet cable - connects the module to CR6 or NLxxx. l Antenna -- the following antennas are available from Campbell Scientific. Contact Campbell Scientific for help in determining the best antennas for your application. o 2 dBd 4G/3G Omnidirectional Antenna: An omnidirectional antenna with mounting bracket that is ideally suited for use with 4G and 3G cellular gateways. The mounting bracket attaches to a mast or crossarm, and it serves as the antenna ground plane. The antenna has an N type (female) threaded permanent stud for easy mounting to the included bracket or through an enclosure wall. A coaxial cable, sold separately, is required to connect this antenna to the inline surge suppression or module antenna jack. The antenna includes a mount/U-bolt assembly for attaching the antenna to a mast, post, or crossarm up to 3.8 cm (1.5 in) in diameter. o 8 dBd Yagi Wideband Antenna: A higher gain antenna that should be "aimed" at the service provider antenna. It covers both the 800-MHz band and the 1.9-GHz band. The antenna comes with bracket/U-bolt assembly for attaching the antenna to a mast or post. A coaxial cable, sold separately, is required to connect this antenna to the inline surge suppression or module antenna jack. This antenna is recommended RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 28 for areas that require a higher gain antenna. o 4G/3G Cellular Whip Antenna with SMA Connector: A wideband termination antenna with SMA connector and articulating base. This antenna is intended for short-term testing use only. It is not intended for long-term use. Campbell Scientific recommends that customers use external antennas for the best reception and transmission of cellular signals. NOTE: When antennas are located away from the RV50(X), keep the cables as short as possible to prevent the loss of antenna gain. Route the cables to protect them from damage and so they will not be snagged or pulled on. Avoid binding or sharp corners in the cable routing. Bundle and tie off excess cable. Make sure the cables are secured so their weight will not loosen the connector from the RV50(X) over time. TIP: Cellular phone apps, such as OpenSignal (https://opensignal.com/), show the direction to point an antenna to get the best signal strength. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 29 7.2.1 RV50(X) mounting kit 7.2.1.1 Mounting the RV50(X) flat on the backplate Use the two included flat-head Phillips screws to mount the bracket to the backplate first. Then use two of the included pan-head Phillips screws to mount the RV50(X) to the bracket. 7.2.1.2 Mounting the RV50(X) on edge to the backplate Use two of the included pan-head Phillips screws to mount the RV50(X) to the bracket. Then use two of the included pan-head Phillips screws to mount the bracket to the backplate. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 30 7.3 Wiring and connections This section explains how to connect the module for different communications methods. It also describes how to power the module and connect an antenna. 7.3.1 Module communications connections RS-232 connection using a null module cable Null module Cable, is used to connect the module to the CR3000, CR800 series, CR2XX, CR300 series, CR1000, CR1000X series or CR5000 RS-232 port. RS-232 connection using a CPI/RS-232 cable RS-232/CPI RJ45 to DB9 Male DTE, is used to connect the module to the CR6 or GRANITE 6/9/10. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 31 Ethernet connection An Ethernet cable is used to connect the module to the Ethernet port of the data logger, NL1XX, or NL2XX. CS I/O connection using an SC105 The SC105 interface is used to connect the module to a data logger CS I/O port. The SC105 can be connected directly to the module RS-232 port. Alternatively, it can be connected to the module using the serial cable supplied with the SC105. The SC105 is attached to the data logger CS I/O port using the SC12 cable supplied with the SC105. 7.3.2 Module power connections Connect the power cable to a power supply. Wire Color Function Connect To Black Ground G White Enable (On/Off) 12V or SW12V or control port Red Power (7 to 36 V) 12V Connect the power cable to the RV50(X) DC Power input. When the RV50(X) is properly set up and powered, the status LEDs will turn on. The RV50(X) will begin the activation/provisioning process and attempt to connect to the mobile network. This process typically takes 5 to 10 minutes. A successful connection is indicated by a solid green or solid amber Network LED. Controlling power to the RV50(X) (p. 45) provides an example CRBasic program using the SW12() instruction. The USB port provides power for module configuration, but is not sufficient for normal operation. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 32 7.3.3 Antenna connections FIGURE 7-1. Antenna connections 1. Connect the cellular antenna to the Cellular antenna connector. Mount the cellular antenna so there is at least 20 cm between the antenna and the user or any bystander. 2. Connect a second antenna to the Diversity antenna connector. Antenna diversity, also called space diversity, is a scheme that uses two or more antennas to improve the quality and reliability of a wireless link. Often, especially in urban and indoor environments, there is no clear line of sight between transmitter and receiver. Instead, the signal is reflected along multiple paths before finally being received. Each bounce can introduce phase shifts, time delays, attenuations, and distortions that can destructively interfere with one another at the aperture of the receiving antenna. Diversity-antenna-capable devices support multiple antennas (usually two) in order to combat this phenomenon and minimize its effects. Diversity antennas are not required for 2G/3G connections; however, they are highly recommended in order to get the most reliable connection, especially in areas of low coverage. Identical or very similar antennas should also be used for the best results. For 4G networks, the second antenna operates as a MIMO (multiple input, multiple output ) antenna, providing a second receive path. This connection is required for operation on 4G/LTE networks. Table 7-1: Recommended antenna separation Service Frequency Wavelength () (MHz) (mm) LTE 700 428 LTE 800 375 LTE 900 333 Best antenna separation (mm) (1/2 ) 214 187 167 Good antenna separation (mm) (1/4 ) 107 94 83 RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 33 Table 7-1: Recommended antenna separation Service Frequency Wavelength () (MHz) (mm) LTE 1800 167 LTE 2100 143 LTE 2600 115 WCDMA 850 353 WCDMA 900 333 WCDMA 1900 158 WCDMA 2100 143 CDMA/EV-DO 800 375 CDMA/EV-DO 1900 158 GSM/GPRS/EDGE 850 353 GSM/GPRS/EDGE 900 333 GSM/GPRS/EDGE 1800 167 GSM/GPRS/EDGE 1900 158 Best antenna separation (mm) (1/2 ) 83 71 58 176 167 79 71 187 79 176 167 83 79 Good antenna separation (mm) (1/4 ) 42 36 29 88 83 39 36 94 39 88 83 42 39 WARNING: Antenna may not exceed the maximum gain specified in RF exposure (p. 51). In more complex installations, such as those requiring long cable lengths or multiple connections, you must follow the maximum dBi gain guidelines specified by the radio communications regulations of the Federal Communications Commission (FCC), Industry Canada, ACMA in Australia, or your country's regulatory body. 7.4 Hardware and software setup You will need to know how your RV50(X) was configured, either with a private dynamic or public static IP address. The Provisioning Report received from Campbell Scientific or another cellular provider should provide this information. See QuickStart (p. 8) for more information. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 34 8. Operation and maintenance 8.1 Ports The RS-232 port is the main port used with Campbell Scientific dataloggers. Its function is described throughout this manual. The USB port is not used in Campbell Scientific applications. The Ethernet port may be used in place of PPP Mode to get to the IP stack of the data logger. However, this method comes with higher current drain for both the module and the data logger. See Using the RV50(X) Ethernet port (p. 47) for more information. 8.2 LED indicator lights When your RV50(X) is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode as described in the following table: Table 8-1: LED indicator lights Color / LED Pattern Description LED Power Saving Mode Off No power or input voltage 36 VDC or 7 VDC Solid Power is present. Green Green with Amber Flash Power is present and the modem has a GPS fix. Power Solid Standby mode Red Flashing When you press the reset button, flashing green indicates when to release Green the reset button to reboot the modem. Flashing When you press the reset button, flashing red indicates when to release Red the reset button to reset the modem to the factory default settings. Flashing When you press the reset button for more than 20 seconds, flashing amber Amber indicates when to release the reset button to enter Recovery mode. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 35 Table 8-1: LED indicator lights Color / LED Pattern Description LED Power Saving Mode Solid Good signal (equivalent to 45 bars) Off Green Solid Fair signal (equivalent to 23 bars) Off Amber Signal Poor signal (equivalent to 1 bar) Flashing If possible, Sierra Wireless® recommends moving the modem to a location Amber with a better signal. Inadequate (equivalent to 0 bars) Flashing Sierra Wireless recommends moving the modem to a location with a better Red signal. NOTE: The quality of the signal strength is measured using the appropriate parameters for the radio technology in use. Solid Connected to an LTE network Off Green Solid Connected to a 3G network Amber or 2G network (RV50 only) Off Flashing Connecting to the network Network Green Flashing No network available Red Network Operator Switching is enabled, but the modem is unable to locate Flashing the required firmware. For more information, refer to the ALEOS Software Red / Configuration User Guide (Admin chapter) from the Sierra Wireless Amber website. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 36 Table 8-1: LED indicator lights Color / LED Pattern Description LED Power Saving Mode Flashing Traffic is being transmitted or received over the WAN interface. Green Activity Flashing Red Traffic is being transmitted or received over the serial port. This behavior only appears if the RV50(X) is configured to display it. For more information, refer to the ALEOS Software Configuration Guide (Serial chapter) from the Sierra Wireless website. Traffic is being transmitted or received over both the WAN interface and Flashing the serial port. This behavior only appears if the RV50(X) is configured to Amber display it. Refer to the ALEOS Software Configuration Guide (Serial chapter) from the Sierra Wireless website. Green Radio module reconfiguration/firmware update or Network Operator LED Switching is in progress. chase Amber LED Firmware update is in progress. ALL chase Solid Firmware update complete (all LEDs are amber except the Power LED) Amber Red LED The modem is in Recovery mode. chase 8.3 Signal strength and quality Both signal strength and quality contribute to successful cellular data communications. The factors that influence signal strength and quality include but are not limited to: l proximity to the cellular tower l tower load l competing signals l physical barriers (mountains, buildings, vegetation) l weather RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 37 Because signal strength and quality can vary due to many factors, they may not give a true indication of communications performance or range. However, they can be useful for activities such as: l determining the optimal direction to aim a Yagi antenna l determining the effects of antenna height and location l trying alternate Yagi antenna (reflective) paths l seeing the effect of vegetation and weather over time 8.3.1 Signal strength Signal strength is how strong the received signal is. The closer your RV50(X) is to the cellular tower, the more signal the antenna will pick up. Signal strengths are lower the farther away from the tower the RV50(X) is. For 3G networks, signal strength is reported as RSSl (Received Signal Strength Indicator). For 4G, it is RSRP (Reference Signal Received Power). Signal strength units are dBm; 70 is a stronger signal than 100. l -78: good l -78 to -93: fair l - 94 to -102: poor l less than -103: inadequate 8.3.2 Signal quality Signal quality shows how much interference there is between the cellular tower and RV50(X), or how noisy a band is. Cellular signal noise comes from reflections, ghosting and other interference. Better signal quality is an indicator of more successful communications during precipitation events such as rain and snow. For 3G networks, signal quality is ECIO (Energy to Interference Ratio). For 4G, this is RSRQ (Reference Signal Received Quality). Signal quality units are dBm; 0 is a better signal than 10. Find your module signal strength and quality through ACEmanager. Click Status > Cellular and look for Signal Strength (RSSI) and Signal Quality (RSRQ). RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 38 8.4 Rebooting the RV50(X) There are two methods to reboot the RV50(X): l On the RV50(X), press the Reset button for 15 seconds. (Release the button when the Power LED flashes green.) l In ACEmanager, click the Reboot button on the toolbar. 8.5 Reset the RV50(X) to factory default settings There are two methods to reset the RV50(X) to the factory default settings: l On the RV50(X), press the Reset button for more than 5 seconds. (Release the button when the Power LED flashes red.) Once the LEDs resume their normal operating behavior, the reset is complete. l In ACEmanager, go to Admin > Advanced and click the Reset to Factory Default button. 8.6 Recovery mode If the RV50(X) fails to boot properly, it automatically enters recovery mode. If the RV50(X) is unresponsive to ACEmanager input and AT commands, it can manually be put into recovery RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 39 mode.Recovery mode enables you to update the RV50(X) firmware and return it to working order. To enter Recovery mode manually: l Press the Reset button for more than 20 seconds. (Release the button when the Power LED flashes amber.) To recover the router: l Update the firmware using the Recovery mode interface. Once the new version is successfully uploaded and installed, the RV50(X) will reboot and exit Recovery mode. When the process is complete, the ACEmanager login screen will appear. NOTE: Reload the RV50(X) firmware and templates after the Recovery. To exit Recovery mode, if it has been inadvertently entered, do one of the following: l Press the RV50(X) Reset button. l Click Reboot on the ACEmanager Recovery screen. l Wait 10 minutes. If no action is taken within 10 minutes of the module entering Recovery mode (for example, if the Recovery screen has not been loaded by the web browser), it automatically reboots and exits Recovery mode. 9. Attributions AirLink and Sierra Wireless are registered trademarks of Sierra Wireless. AT&T is a trademark of AT&T Intellectual Property. Bell is a registered trademark of Bell Canada. PakBus is a registered trademark of Campbell Scientific, Inc. Rogers is a trademark of Rogers Communications. Sprint is a registered trademark of Sprint. T-Mobile is a registered trademark of Deutsche Telekom AG. Telus is a registered trademark of Telus Corporation. Verizon is a registered trademark of Verizon. All other trademarks or registered trademarks are the property of their respective owners. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 40 Appendix A. ACEManager and template files ACEmanager along with template files can be used to set up the RV50(X) in PPP or serial server mode. To enable PPP mode, see Enabling PPP mode (p. 13). ACEmanager is accessed via a web browser. For initial setup or troubleshooting with a direct (cabled) connection, connect a standard Ethernet (RJ45) cable between the Ethernet port on the computer and that on the module. Type https://192.168.13.31:9443 into a web browser. NOTE: RV50(X)s running OS version 4.13 and older had both HTTP port 9191 and HTTPS port 9443 enabled by default. When using HTTP (not HTTPS) with these older OS versions, enter the IP address using port number 9441, for example, http://192.168.13.31:9441. Once the module is provisioned on the network, it may be accessed over the air by typing https:// followed by the IP address of the module, followed by the port :9443. The first screen is a login (shown below). Look for a sticker on the bottom of your modem with the manufacturer-generated default password. Log in using User Name = user and that Password. If there is no sticker try 12345 for the password. Make note of the password used so it can be easily referenced when off site. Remote access to the modem interface will require the password. TIP: We strongly recommend changing the default password to prevent unauthorized access and the potential of malware infection. The password can be changed from the Admin tab. WARNING: Failure to set a strong password in the RV50(X) may result in misuse of the modem by malware or hackers. Significant data overage charges may apply. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 41 After entering the password and pressing enter (or clicking Log In), the following status screen is displayed: RV50 template files from the Campbell Scientific website (www.campbellsci.com/downloads ) are used to configure the RV50(X) module using ACEmanager. Template Files Template File Name Description RV50_115200.xml Default configuration with RS-232 at 115200 baud and Ethernet communication enabled.1 RV50_9600.xml Default configuration with RS-232 at 9600 baud and Ethernet communication enabled.2 1CR1000X series, CR300 series, CR6 series, CR1000, CR3000, CR800 series, CR5000, and GRANITE 6/9/10 2CR10X, CR10X-PB, CR510, CR510-PB, CR23X, CR23X-PB, and CR200(X) series data loggers RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 42 Click the Template menu in the top right of the screen. When prompted for a template file name, select RV50_115200.xml or RV50_9600.xml. The following screen shows the settings under the Serial tab after the 115200 baud template file has been loaded. Click on WAN/Cellular for the following screen: Enter the APN as shown in the screen above. The example is for an APN = I2GOLD. After the template file has been loaded, and the APN entered, click Apply to save the changes in the module. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 43 Click Reboot to restart the module. Alternately, reset the module by pressing Reset on the front of the module or by removing power from the module. Click Logout to terminate communications with the module. WARNING: Unless you Apply the commands, the changes made will not be saved in the module. For most commands, you must reboot the module for the newly written values to take effect. The module is now set up for PPP or serial server mode. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 44 Appendix B. Controlling power to the RV50(X) The RV50 uses considerably more power than the data logger. Therefore, it may be necessary to use the data logger to control power to the RV50. The following program examples show how to control power to the RV50 using the switched 12V (SW12V) terminal on the data logger. This example shows how to control power to the RV50 by using the CRBasic TimeIsBetween() instruction to turn on SW12 for 15 minutes every 60 minutes between 9:00 a.m. and 5:00 p.m. NOTE: TimeIsBetween() requires operating system version 28.00 or greater in the CR1000, CR3000, or CR800. It is supported in all CR1000X, CR6, and CR300 operating systems. CRBasic Example 1: Turn RV50(X) ON and OFF under data logger control 'Declare Variables and Units Public BattV Public PTemp_C Public ModuleState As Boolean Units BattV=Volts Units PTemp_C=Deg C 'Define Data Tables DataTable(Daily,True,-1) DataInterval(0,1440,Min,10) Minimum(1,BattV,FP2,False,False) EndTable 'Main Program BeginProg 'Main Scan Scan(5,Sec,1,0) 'Default Data Logger Battery Voltage measurement 'BattV' Battery(BattV) 'Default Wiring Panel Temperature measurement 'PTemp_C' PanelTemp(PTemp_C,60) 'Between the hours of 9:00 and 17:00, turn the RV50(X) 'on for 15 minutes at the start of every hour If TimeIsBetween(9,17,24,Hr) AND TimeIsBetween(0,15,60,Min) Then ModuleState=True RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 45 CRBasic Example 1: Turn RV50(X) ON and OFF under data logger control PPPOpen SW12(1) Else ModuleState=False PPPClose SW12(0) EndIf 'Always turn OFF RV50(X) if battery drops below 11.5 volts If BattV<11.5 Then 'Set RV50(X) power to the state of 'ModuleState' variable SW12(0) EndIf 'Call Data Tables and Store Data CallTable Daily NextScan EndProg RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 46 Appendix C. Using the RV50(X) Ethernet port The RV50(X) Ethernet port can be used to communicate with IP-enabled devices such as data loggers and IP cameras. However, the use of Ethernet communication increases the total system current demand (the module and the device you are connecting to) by several milliamps as compared to the use of serial communications. The following example can be used to communicate with a CR1000 / NL121 via the RV50(X) Ethernet port. Port forwarding in the RV50(X) must be enabled and specific ports need to be forwarded to the CR1000 (in this case ports 80 and 6785). Additional ports can be configured as needed. The host IP address 192.168.13.50 specified in the figure below is the IP address of the CR1000. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 47 For this example, a static Ethernet IP Address, Default Gateway, Ethernet Subnet Mask, and Ethernet Name Servers are configured in the CR1000 as shown in the figure below. The example CR1000 Ethernet IP address of 192.168.13.50 is the same address used in the RV50(X) port forwarding configured previously. Once the RV50(X) and the CR1000 have been configured and the RV50(X) has been rebooted, you can communicate with the CR1000 via LoggerNet using the public IP address of the RV50(X) and port 6785. You can also open a web browser and enter the public IP address of the RV50(X) to see the default web page of the CR1000. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 48 Appendix D. Verizon Wireless and AT&T NOTE: Campbell Scientific can provide Verizon Wireless or AT&T service. This is the simplest way to set up your module on the Verizon Wireless or AT&T network. See Campbell Scientific cellular data service (p. 3). D.1 Verizon Wireless What you need: l Verizon Wireless 4G LTE CAT-1 coverage at the data logger site. For a coverage map, refer to: www.verizonwireless.com/landingpages/better-matters/#maps l Verizon Wireless 4G LTE private dynamic IP account in conjunction with Campbell Scientific Konect PakBus Router Service. (A Verizon Wireless 4G LTE static unrestricted IP account can also be used. However, Verizon generally requires new users to have 50 lines of service to obtain the static unrestricted IP account. Also, there is generally a $500 onetime-per-customer charge to activate static IP on the account.) To set up an account, you will need the IMEI number of the module. The IMEI number is listed on a label on the module. To set up an account with Verizon Wireless, call: 800-526-3178 for Business Sales 800-256-4646 for Personal Sales Verizon Wireless will provide a SIM (Subscriber Identity Module) card for each module. The MiniSIM (2FF) card must be installed inside of the module as described in Install the SIM card (p. 4). In addition to the SIM card, you should receive: l 10-digit MSISDN number (telephone number associated with the SIM, used for billing) l An APN (Access Point Name) for 4G LTE CAT-1 service. A common APN used for this application is: VZWINTERNET. The user must program the APN into the module. l For static IP accounts only, an IP Address will be included. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 49 D.2 AT&T What you need: l AT&T 4G LTE CAT-1 coverage at the data logger site. For a coverage map refer to: www.att.com/maps/wireless-coverage.html . l AT&T 4G LTE private dynamic IP account in conjunction with Campbell Scientific's Konect Router Service. (An AT&T 4G LTE static unrestricted IP account can also be used. However, AT&T charges $3/month/device for the static IP account.) To set up an AT&T account, contact your AT&T Business Account Representative or BluTelecommunications. Blu-Telecommunications is part of the Alliance Channel with AT&T and can assist any customer nationwide. Blu-Telecommunications will contact AT&T and work with an AT&T account manager to set up an account. Contact information for Blu-Telecommunication: Website: www.blu-tel.com Phone number: (877) 422-2616, or Email box: i2gold@blu-tel.com What to ask for: M2M Setup Who to ask for: Carlos Morales or Andy Tran An APN (Access Point Name) must be added onto the account to make the module accessible through the Internet. For networks with fewer than 30 modules, the standard `I2Gold APN' can be used; networks with more than 30 modules will require a `Custom APN'. A Custom APN has a setup fee starting at $500 and takes a minimum of 7 to 14 business days to complete. The user must program the APN into the module. AT&T will provide a Subscriber Identity Module (SIM) card for each module. The Mini-SIM (2FF) card must be installed inside of the module as described in Install the SIM card (p. 4). In addition to the SIM card, you should receive: l 10-digit MSISDN number (telephone number associated with the SIM, used for billing) l An APN (Access Point Name) for 4G LTE CAT-1 service. A common APN used for this application is: BROADBAND. The user must program the APN into the module. l For static IP accounts only, an IP Address will be included. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 50 Appendix E. Regulatory information This information provided by Sierra Wireless®. E.1 Important information for North American users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. E.2 RF exposure In accordance with FCC/IC requirements of human exposure to radio frequency fields, the radiating element shall be installed such that a minimum separation distance of 20 cm should be maintained from the antenna and the user's body. This product is only to be installed by qualified personnel. To comply with FCC/IC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum antenna gain must not exceed the specifications listed below for the device used. RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 51 Device Frequency Band Cellular Band PCS Band AirLink RV50 Band 2 (N7NMC7355 Band 4 2417C-MC7355) Band 13 Band 17 Band 25 AirLink RV50(X) (N7NMC7455 2417C-MC7455) Bands 2, 4, 5, 12, 13, 25, 26 Band 7, 41 Gain 4.0 dBi 3.0 dBi 3.0 dBi 4.0 dBi 4.0 dBi 4.0 dBi 3.0 dBi 6.0 dBi 9.0 dBi E.3 EU Sierra Wireless hereby declares the AirLink RV50(X) devices is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The RV50(X) displays the CE mark. Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. This product is only to be installed by qualified personnel. E.4 Declaration of conformity The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at: RV50X: https://source.sierrawireless.com/resources/airlink/certification_and_type_ approval/rv50x_ce_declaration_of_conformity/ RV50: http://source.sierrawireless.com/resources/airlink/-certification_and_type_approval/rv50_ ce_declaration_of_conformity/ RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 52 E.5 RoHS compliance RV50(X) Sierra Wireless AirLink® 4G LTE Cellular Modem 53 Limited warranty Products manufactured by Campbell Scientific are warranted by Campbell Scientific to be free from defects in materials and workmanship under normal use and service for twelve months from the date of shipment unless otherwise specified on the corresponding product webpage. See Product Details on the Ordering Information pages at www.campbellsci.com . Other manufacturer's products, that are resold by Campbell Scientific, are warranted only to the limits extended by the original manufacturer. Refer to www.campbellsci.com/terms#warranty for more information. CAMPBELL SCIENTIFIC EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Campbell Scientific hereby disclaims, to the fullest extent allowed by applicable law, any and all warranties and conditions with respect to the Products, whether express, implied or statutory, other than those expressly provided herein. Assistance Products may not be returned without prior authorization. Products shipped to Campbell Scientific require a Returned Materials Authorization (RMA) or Repair Reference number and must be clean and uncontaminated by harmful substances, such as hazardous materials, chemicals, insects, and pests. Please complete the required forms prior to shipping equipment. Campbell Scientific regional offices handle repairs for customers within their territories. Please see the back page for the Global Sales and Support Network or visit www.campbellsci.com/contact to determine which Campbell Scientific office serves your country. To obtain a Returned Materials Authorization or Repair Reference number, contact your CAMPBELL SCIENTIFIC regional office. Please write the issued number clearly on the outside of the shipping container and ship as directed. For all returns, the customer must provide a "Statement of Product Cleanliness and Decontamination" or "Declaration of Hazardous Material and Decontamination" form and comply with the requirements specified in it. The form is available from your CAMPBELL SCIENTIFIC regional office. Campbell Scientific is unable to process any returns until we receive this statement. If the statement is not received within three days of product receipt or is incomplete, the product will be returned to the customer at the customer's expense. Campbell Scientific reserves the right to refuse service on products that were exposed to contaminants that may cause health or safety concerns for our employees. Safety DANGER -- MANY HAZARDS ARE ASSOCIATED WITH INSTALLING, USING, MAINTAINING, AND WORKING ON OR AROUND TRIPODS, TOWERS, AND ANY ATTACHMENTS TO TRIPODS AND TOWERS SUCH AS SENSORS, CROSSARMS, ENCLOSURES, ANTENNAS, ETC. FAILURE TO PROPERLY AND COMPLETELY ASSEMBLE, INSTALL, OPERATE, USE, AND MAINTAIN TRIPODS, TOWERS, AND ATTACHMENTS, AND FAILURE TO HEED WARNINGS, INCREASES THE RISK OF DEATH, ACCIDENT, SERIOUS INJURY, PROPERTY DAMAGE, AND PRODUCT FAILURE. TAKE ALL REASONABLE PRECAUTIONS TO AVOID THESE HAZARDS. CHECK WITH YOUR ORGANIZATION'S SAFETY COORDINATOR (OR POLICY) FOR PROCEDURES AND REQUIRED PROTECTIVE EQUIPMENT PRIOR TO PERFORMING ANY WORK. Use tripods, towers, and attachments to tripods and towers only for purposes for which they are designed. Do not exceed design limits. Be familiar and comply with all instructions provided in product manuals. Manuals are available at www.campbellsci.com. You are responsible for conformance with governing codes and regulations, including safety regulations, and the integrity and location of structures or land to which towers, tripods, and any attachments are attached. Installation sites should be evaluated and approved by a qualified engineer. If questions or concerns arise regarding installation, use, or maintenance of tripods, towers, attachments, or electrical connections, consult with a licensed and qualified engineer or electrician. General l Protect from over-voltage. l Protect electrical equipment from water. l Protect from electrostatic discharge (ESD). l Protect from lightning. l Prior to performing site or installation work, obtain required approvals and permits. Comply with all governing structure-height regulations. l Use only qualified personnel for installation, use, and maintenance of tripods and towers, and any attachments to tripods and towers. The use of licensed and qualified contractors is highly recommended. l Read all applicable instructions carefully and understand procedures thoroughly before beginning work. l Wear a hardhat and eye protection, and take other appropriate safety precautions while working on or around tripods and towers. l Do not climb tripods or towers at any time, and prohibit climbing by other persons. Take reasonable precautions to secure tripod and tower sites from trespassers. l Use only manufacturer recommended parts, materials, and tools. Utility and Electrical l You can be killed or sustain serious bodily injury if the tripod, tower, or attachments you are installing, constructing, using, or maintaining, or a tool, stake, or anchor, come in contact with overhead or underground utility lines. l Maintain a distance of at least one-and-one-half times structure height, 6 meters (20 feet), or the distance required by applicable law, whichever is greater, between overhead utility lines and the structure (tripod, tower, attachments, or tools). l Prior to performing site or installation work, inform all utility companies and have all underground utilities marked. l Comply with all electrical codes. Electrical equipment and related grounding devices should be installed by a licensed and qualified electrician. l Only use power sources approved for use in the country of installation to power Campbell Scientific devices. Elevated Work and Weather l Exercise extreme caution when performing elevated work. l Use appropriate equipment and safety practices. l During installation and maintenance, keep tower and tripod sites clear of un-trained or non-essential personnel. Take precautions to prevent elevated tools and objects from dropping. l Do not perform any work in inclement weather, including wind, rain, snow, lightning, etc. Maintenance l Periodically (at least yearly) check for wear and damage, including corrosion, stress cracks, frayed cables, loose cable clamps, cable tightness, etc. and take necessary corrective actions. l Periodically (at least yearly) check electrical ground connections. Internal Battery l Be aware of fire, explosion, and severe-burn hazards. l Misuse or improper installation of the internal lithium battery can cause severe injury. l Do not recharge, disassemble, heat above 100 °C (212 °F), solder directly to the cell, incinerate, or expose contents to water. Dispose of spent batteries properly. WHILE EVERY ATTEMPT IS MADE TO EMBODY THE HIGHEST DEGREE OF SAFETY IN ALL CAMPBELL SCIENTIFIC PRODUCTS, THE CUSTOMER ASSUMES ALL RISK FROM ANY INJURY RESULTING FROM IMPROPER INSTALLATION, USE, OR MAINTENANCE OF TRIPODS, TOWERS, OR ATTACHMENTS TO TRIPODS AND TOWERS SUCH AS SENSORS, CROSSARMS, ENCLOSURES, ANTENNAS, ETC. Campbell Scientific regional offices Australia Location: Phone: Email: Website: Garbutt, QLD Australia 61.7.4401.7700 info@campbellsci.com.au www.campbellsci.com.au Brazil Location: Phone: Email: Website: São Paulo, SP Brazil 11.3732.3399 vendas@campbellsci.com.br www.campbellsci.com.br Canada Location: Phone: Email: Website: Edmonton, AB Canada 780.454.2505 dataloggers@campbellsci.ca www.campbellsci.ca China Location: Phone: Email: Website: Beijing, P. R. China 86.10.6561.0080 info@campbellsci.com.cn www.campbellsci.com.cn Costa Rica Location: Phone: Email: Website: San Pedro, Costa Rica 506.2280.1564 info@campbellsci.cc www.campbellsci.cc France Location: Phone: Email: Website: Vincennes, France 0033.0.1.56.45.15.20 info@campbellsci.fr www.campbellsci.fr Germany Location: Phone: Email: Website: Bremen, Germany 49.0.421.460974.0 info@campbellsci.de www.campbellsci.de India Location: Phone: Email: Website: New Delhi, DL India 91.11.46500481.482 info@campbellsci.in www.campbellsci.in South Africa Location: Phone: Email: Website: Stellenbosch, South Africa 27.21.8809960 sales@campbellsci.co.za www.campbellsci.co.za Spain Location: Phone: Email: Website: Barcelona, Spain 34.93.2323938 info@campbellsci.es www.campbellsci.es Thailand Location: Phone: Email: Website: Bangkok, Thailand 66.2.719.3399 info@campbellsci.asia www.campbellsci.asia UK Location: Phone: Email: Website: Shepshed, Loughborough, UK 44.0.1509.601141 sales@campbellsci.co.uk www.campbellsci.co.uk USA Location: Phone: Email: Website: Logan, UT USA 435.227.9120 info@campbellsci.com www.campbellsci.commadbuild