Samsung VS20B75 Series Cordless Vacuum Cleaner User Manual

Product Overview and Components

This section details the parts of the Samsung VS20B75 Series cordless vacuum cleaner and its included accessories.

Main Unit Components:

• Handle: The main grip of the vacuum cleaner.
• Display: Shows operational status and indicators.
• Dustbin release button: Used to detach the dustbin.
• Ultra fine dust filter: Captures fine particles.
• Dustbin: Collects dirt and debris.
• Battery level indicator: Shows the remaining battery charge.
• Battery release button: Used to detach the battery.
• Pipe release button: Used to detach the pipe.
• Pipe: Connects the main unit to the floorhead.
• Brush release button: Used to detach the brush from the floorhead.
• Power () button: Turns the vacuum on or off.
• Suction power control button: Increases (+) or decreases (-) suction power.
• Vacuum charging part: Where the battery connects for charging.
• Accessory holder: For storing attachments.
• Washable micro filter: A washable filter for fine dust.
• Metal mesh grille filter: The primary filter in the dustbin.

Battery Specification:

Model: VS20B75**** Series
Type: Lithium-ion 21.6 V, 1800 mAh, 6 cell

Included Accessories:

• Pipe
• Combination Tool
• Extension Crevice Tool
• Wall mount (includes 2 screws and 2 screw anchors)
• Battery (VS20B755***: 2 units may be included depending on model)
• Battery charger
• Pet Tool
• Flexible Tool
• Soft Action Brush
• Turbo Action Brush
• Wet Brush / Multi-use wet pad
• Single-use wet pad / Attachable pad

Note: Accessories may differ depending on the models.

Installation

Installing the Wall Mount

CAUTION: Install the wall mount on a hard concrete wall. If installed on a wood or plaster wall, the product may fall.

#1 Assembling the wall mount

To disassemble the wall mount, follow steps in reverse order.

#2 Installing the wall mount

1. The wall mount installation height should be set so the top of the wall mount is 113 cm from the floor.
2. Using the wall mount as a template, mark where the screw holes will be placed.
3. Drill holes to a depth of 50 mm using a 6 mm drill bit, and insert the provided screw anchors.
4. Fix the wall mount to the wall with the provided screws.
5. Plug in the wall mount, place the vacuum into the wall mount, and confirm that the battery level indicator is displayed.

Please refer to the QR code for detailed information on the installation of the wall mount.

Product Specification

* Charging and cleaning time may differ depending on the brushes and the conditions of use.

Operation

Charging the Battery

• When the battery level indicator is at its lowest level and blinks (), charge the battery.
• When charging the vacuum, ensure the connection part of the wall mount is correctly connected.
• The vacuum cleaner cannot be used while it is charging.

CAUTION:

• Before ejecting the battery, the product must be turned off. Forcibly ejecting the battery while operating can cause malfunction.
• Be careful not to drop the battery; doing so can cause injury or damage.

#3 Charging with a wall mount

• Ensure the back of the battery is correctly placed onto the vacuum charging part.
• Check if the battery level indicator is displayed while charging.
• The battery level indicator blinks while charging and turns off approximately 30 minutes after charging is complete.

#4 Charging with a desk charger

• Charge the battery at the desk charger.
• Push the battery in firmly.
• Check if the battery level indicator is displayed while charging.

#5 Ejecting and re-inserting the battery

• Press the battery release button at the rear of the handle to eject the battery.
• Push the battery to the end until you hear it click.

Storing the Accessories

#6 At the wall mount

• When accessories are disassembled for storage, dust may fall from the suction part.
• After cleaning, operate in MAX mode for 10 seconds to clear residual matter.

#7 At the desk charger

• Place the desk charger on a desk, fold the accessory holders, and assemble accessories as shown.
• If the Extension Crevice Tool is inserted first, accessory holders can be folded more easily.

Operating the Vacuum Cleaner

If the brush clings to floors (e.g., carpet, mats, bedding) or does not spin properly, change the suction power to ‘MIN’ or 'MID' mode.

#8 Power () on / off

• Pressing the power button starts operation in ‘MID' mode.
• When the wet brush is assembled, operation starts in 'WET' mode.

#8 Controlling Suction Power

• You can control the suction power.
• button: Increases suction power.
• button: Decreases suction power.
• The suction power control button does not work in WET mode.
• 'JET' mode: Hold the [+] button down for 3 seconds while in ‘MAX' mode.
• 'JET' mode is not displayed separately on the screen.

#9 Checking the Display

• 01 Clogged: Indicates when the dustbin, pipe, or suction part is clogged.
• 02 Spinning brush stuck: Indicates when foreign matter is clogged at the spinning brush. If the overheating prevention device activates, this display may not turn on.
• 03 No Filter: Indicates when the washable micro filter is not assembled correctly.
• 04 Suction power: Displays the current suction power level.
• 05 Wet brush cleaning mode: Indicates when the wet brush is assembled.

If the display above 01, 02, or 03 blinks and the vacuum stops, refer to the maintenance section.

Using the Accessories

If the vacuum operates with the spinning brush not working, check for excessive force on the brush or foreign matter clogging it. (Refer to the troubleshooting section.)

#10 Disassembling the Accessories

• To disassemble the pipe, press the release button at the rear of the pipe.
• Before disassembling accessories, operate in MAX mode for over 10 seconds to remove residual foreign matter.
• To disassemble the brush, press the release button at the rear of the brush.

#11 Soft Action Brush

Use to clean floors (wood and linoleum).

#12 Turbo Action Brush

Use to clean various floor conditions at home, including carpets.

#13 Pet Tool

Use to clean bedding.

#14 Combination Tool

Use to remove dust from curtains, furniture, sofas, etc.

#15 Extension Crevice Tool

Use to remove dust in grooves of window frames, chinks, and corners.

#16 Flexible Tool

Use to clean hard-to-reach places like upper or rear parts of furniture or ceilings.

Note: The Flexible Tool can connect to the Combination Tool and Extension Crevice Tool.

#17 Wet Brush

Use to clean floors with a wet pad (wood and linoleum). The Wet Brush does not have a dust suction function.

When attaching the wet pad, ensure it is centered on the spin disk.

Using the multi-use wet pad:

• 01 Multi-use wet pad
• 02 Velcro
• 03 Spin disk

Attach the multi-use wet pad to the spin disk.

Using the single-use wet pad:

• 04 Attachable pad
• 05 Velcro side
• 06
• 07 Single-use wet pad

1) Attach the attachable pad to the spin disk, and 2) attach a single-use wet pad on top of each attachable pad.

When using the single-use wet pad, ensure the attachable pad's direction is correct (Velcro side is the front). Discard the pad after use. Using without the attachable pad may degrade cleaning performance.

Maintenance

For detailed information, please refer to the QR code.

CAUTION:

• Before cleaning, turn the vacuum cleaner off.
• If the dustbin or filter is full, the vacuum may stop due to the overheating prevention device. Clean the dustbin or filter before it reaches the 'Max' sign.

Cleaning the Dustbin

#18 Dustbin / Metal mesh grille filter

• Remove dust from the metal mesh grille filter using the combination tool.
• Do not pull the rubber attached to the metal mesh grille filter.
• After emptying, clean the dustbin and dry it in the shade.
• Heat may cause product malformation.

Cleaning the Filter

• To maintain optimal performance, frequently remove dust from the filter and clean it with water once a month.
• After cleaning, dry completely in the shade for more than 24 hours before use.
• Heat may cause product malformation.

#19 Washable micro filter

#20 Ultra fine dust filter

CAUTION: When assembling, turn the filter until the line below the lock image is not visible.

Cleaning the Accessories

#21 Pet Tool

#22 Extension Crevice Tool / Pipe

#23 Soft Action Brush

NOTE: If foreign matter remains on the brush, remove it with a wet tissue or dry cloth.

CAUTION:

• Do not clean the spinning brush and suction part with water.
• Do not use the Soft Action Brush to remove moisture (e.g., spilled liquid, pet waste).

#24 Turbo Action Brush

• If foreign matter is not removed, use scissors.

NOTE:

• If a cloth or foreign matter gets tangled with the spinning brush (drum), it will stop to protect the motor. After cleaning, turn the power off and then on again.
• If a brush does not work after cleaning, turn the power off and then on again.
• When cleaning the brush, be careful not to catch fingers in the brush folds.

#25 Wet Brush

NOTE: If the spinning brush does not work after cleaning the Soft Action Brush and Wet Brush, the overheating prevention device may be active. Wait 30 minutes or more for the motor to cool before operating again.

Safety Information

Before operating the appliance, please read this manual thoroughly and retain it for your reference. Characteristics may differ slightly from those described due to various models.

Caution/Warning Symbols Used

• WARNING: Indicates a danger of death or serious injury.
• CAUTION: Indicates a risk of personal injury or material damage.

Other Symbols Used

• NOTE: Indicates additional important information.

For information on Samsung's environmental commitments and regulatory obligations (e.g., REACH), visit www.samsung.com/sustainability. Failure to meet requirements could damage internal parts and void your warranty.

General Precautions

• Read all instructions carefully. Ensure your electricity supply voltage matches the rating plate.
• WARNING: Do not use on wet rugs or floors.
• Close supervision is required when used by or near children. Do not let children use it as a toy or operate it unattended. Use only for its intended purpose.
• Do not use without a dustbin.
• Empty the dustbin before it is full for maximum efficiency.
• Do not pick up matches, live ashes, cigarette butts, or other heat sources. Heat can deform plastic parts.
• Avoid picking up hard, sharp objects as they may damage parts.
• Do not block the suction or exhaust port.
• To avoid damage, remove the plug by grasping the plug, not the cord.
• Children aged 8+ and persons with reduced capabilities may use the appliance under supervision and if they understand the hazards. Children should not play with or perform maintenance unsupervised.
• Children should be supervised to ensure they do not play with the appliance.
• Remove the battery before cleaning or maintenance.
• Extension cords are not recommended.
• If the vacuum cleaner malfunctions, switch off power and consult an authorized Samsung service agent.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or qualified person.
• Do not use to suction water.
• Do not immerse in water for cleaning.
• Contact Samsung or a service center for replacements if needed.

Wall Mount Precautions

• Do not modify the polarized plug.
• Do not use outdoors or on wet surfaces.
• Unplug the wall mount when not in use and before servicing.
• Use only the supplied wall mount for recharging.
• Do not use with a damaged cord or plug.
• Do not pull or carry by the cord. Keep the cord away from heated surfaces.
• Do not use extension cords with inadequately rated current.
• Do not charge non-rechargeable batteries.
• Do not unplug by pulling the cord; grasp the plug.
• Do not mutilate or incinerate batteries; they can explode.
• Do not attempt to open the wall mount; repairs by qualified service centers only.
• Do not expose the wall mount to high temperatures or humidity.

Vacuum Cleaner Specific Precautions

• Do not pick up hard or sharp objects (glass, nails, coins, etc.).
• Do not use without a filter. Never insert fingers or objects into the fan chamber while servicing, in case the unit turns on.
• Do not put objects into openings or block them. Keep openings free of dust, lint, hair, etc.
• Do not pick up toxic materials (bleach, ammonia, drain cleaner, etc.).
• Do not pick up burning or smoking items (cigarettes, matches, hot ashes).
• Do not use in enclosed spaces with flammable vapors (paint, thinner, mothproofing substances, flammable dust).
• Do not use the Pet Tool in a small area for extended periods or let it spin in place, as this may damage sensitive materials.

Installation Precautions

• If you have problems installing the wall mount, contact a Samsung service center. Injury or malfunction from improper installation may not be compensated.

Power Related Precautions

WARNING:

• When installing the wall mount, do not bend the battery charger excessively or place heavy objects on it. Otherwise, electric shock or fire may occur.
• If there is dust or water on the power plug's pin or contact point, wipe carefully. Otherwise, abnormal operation or electric shock may occur.
• Do not pull the cord or touch the plug with wet hands.
• Do not plug the wall mount into an incorrect voltage source, a multi-plug outlet, or a power strip. Do not leave the battery charger on the floor; attach the cord close to a wall. Otherwise, electric shock or fire may occur.
• Do not use a damaged power plug, battery charger, or loose outlet. Otherwise, electric shock or fire may occur.
• If the battery charger is damaged, have it replaced by a Samsung authorized service center. Otherwise, electric shock or fire may occur.

Operation Precautions

WARNING:

• Do not touch the charging terminal of the vacuum or wall mount with metal objects (chopsticks, screwdrivers, forks, knives, etc.). Otherwise, malfunction or electric shock may occur.
• Ensure battery terminals of the wall mount do not contact conductors (bracelets, watches, metal rods, nails, etc.).
• Prevent liquids (water, juice) from entering the vacuum cleaner or wall mount. Otherwise, electric shock or fire may occur.
• Do not use the wall mount for other purposes. Otherwise, severe damage or fire may occur.
• Do not vacuum liquids, blades, pins, embers, etc. Otherwise, abnormal operation or product damage may occur.

• Do not step on or strike the product. Otherwise, injury or damage may occur.
• Keep the brush and air outlet unblocked during cleaning. Otherwise, overheating may cause malfunction or fire.
• This product is for household use only. Do not use for heavy-duty, commercial, industrial, or outdoor cleaning (especially on stone/cement). Do not pick up chalk powder or use in hospital aseptic rooms. Otherwise, abnormal operation or damage may occur.
• Do not use near heating appliances, combustible sprays, or flammable materials. Otherwise, fire or deformation may occur.
• Ensure filters are correctly inserted before use. Otherwise, dust can enter the motor, causing damage and reducing suction.
• If gas leaks or combustible sprays are present, do not touch the power outlet and ventilate the area. Otherwise, explosion or fire may occur.
• If the vacuum makes strange sounds, emits smell, or smoke, turn it off immediately and contact a Samsung service center. Otherwise, electric shock or fire may occur.

CAUTION:

• Do not use near combustible material, such as near a burning candle, unattended heater, embers, or materials like gasoline, alcohol, thinner.
• Do not allow children to cling to or push the wall mount. This may cause personal injury or product/floor damage.
• When storing the vacuum temporarily during cleaning, lay it on the floor. Otherwise, it may fall and cause injury or damage.
• Do not charge near windows, heaters, toilets, or bathrooms.
• After use, store in the wall mount or lay it safely on the floor. Otherwise, it may fall and cause injury or damage.
• Do not store by leaning it against a wall or table.
• Do not use for purposes other than intended (e.g., do not let children ride on it). Injury or damage may occur.
• Before plugging/unplugging, turn off the vacuum and ensure power plug pins do not contact your hands. Otherwise, fire or electric shock may occur.
• Do not step heavily on the upper part of the wet brush during use. Otherwise, product or floor damage may occur.
• When using, be careful not to get hurt by moving or spinning parts. Do not suction body parts into the brush.
• Use both hands when cleaning walls or ceilings.
• Use both hands to clean with the vacuum; one-handed use can cause wrist injury or dropping the vacuum.
• When assembling, be careful not to catch fingers in the handle's moving parts.
• Do not use on easily scratched objects (monitors, stainless steel appliances).
• Do not store the vacuum cleaner inside a car.
• Do not use water to clean the vacuum cleaner while it is in use.
• Use only in dry places.
• Do not use in wet places or on water.
• Do not use to pick up spilled beverages or pet waste.
• Do not use in direct sunlight or high heat.

Maintenance Precautions

WARNING:

• Before removing foreign matter, turn off the vacuum. Removing it while on can cause injury or damage.
• When cleaning the exterior, turn off the product and wipe with a dry towel. Do not spray water directly or use volatile materials (benzene, thinner, alcohol). If water enters the product and causes an error, turn it off and contact a Samsung service center.

• After unplugging, clean the wall mount.
• When cleaning washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, or acetic acid. Otherwise, product damage (breakage, deformation, discoloration) may occur.

CAUTION: Do not push the vacuum cleaner while it is stored in the wall mount. Personal injury, floor, and product damage may occur.

Notes and Cautions

Battery Usage

NOTE:

• If the vacuum does not work after charging, change the battery. If it still doesn't work, contact a Samsung service center.
• When purchasing a battery from a Samsung service center, check for the genuine Samsung logo and battery name (VCA-SBTA60).

CAUTION:

• Do not disassemble the battery or wall mount.
• Do not apply heat to the battery or put it in a fire.
• The battery is for this product only; do not use it for other electronic appliances.
• Removing the battery during operation may cause malfunction.
• If the battery is removed while the motor is operating, it may not work for 30 seconds after reattachment for safety.
• Charging time and usage time may shorten with increased use. Replace the battery when it no longer charges or runs down quickly.
• Use only the manufacturer-provided wall mount and batteries.
• Before inserting the battery, confirm its correct direction and orientation.
• Discard dead batteries in a battery collection box for recycling.
• If not using the vacuum for a long time, detach the battery.
• When attaching the battery, insert until it clicks to ensure it is firmly attached. Otherwise, it may fall, causing damage or injury.

• Do not drop or strike the battery or subject it to shock.
• Do not disassemble the battery and avoid short-circuiting terminals.
• Battery leaks can occur under extreme conditions. If liquid contacts skin, wash with water. If it gets into eyes, flush with clean water for 10 minutes and seek medical attention.
• To protect the motor and battery, the vacuum may not operate below 5°C or above 45°C.

Operation Notes

NOTE:

• If excessive force is applied to a brush or foreign matter is caught, the brush may stop to protect the motor/vacuum. Turn off, remove the matter, then turn on. If it doesn't start, turn off and on again.
• Static electricity may occur depending on humidity, temperature, or floor material. Contact Samsung service if it happens repeatedly.
• Please charge the battery fully:
  • Before first use or after a long period of disuse.
  • When the battery level indicator is low and blinking.
• If not using the vacuum for a long period or going away, unplug the wall mount and detach the battery. The battery will slowly discharge when not charging or in use.

• When the battery level is low, recharge it. Prolonged low levels can degrade performance.
• Clean the multi-use wet pad gently with hands and washing soap.
• Exposure of the wet pad to heat or softener may modify it and degrade performance.
• The multi-use wet pad can be machine washed, but boiling may modify or discolor it.
• Use only genuine Samsung wet pads.
• Using the wet brush without a wet pad may void warranty and incur service fees.
• For additional multi-use wet pads, contact Samsung service. For single-use wet pads, check model VCA-SPA90.

CAUTION:

• When the spinning brush is working, do not touch it. Your hand could be caught, causing injury.
• Before using the wet brush, detach the wet pad, add water, then reattach it.
• Do not use the vacuum cleaner on items that can be scratched (TV/monitor screens, etc.).

Maintenance Notes

NOTE:

• Brush wheels can scratch floors. Check wheels before use. If foreign matter on wheels cannot be removed easily, contact Samsung service.
• If the wet brush interior is clogged with large foreign matter, spinning speed decreases or stops.

CAUTION:

• Storing in sunlight for long hours may deform or discolor parts. Dry parts in the shade after cleaning.
• Do not clean the brush with water, as it can cause deformation or discoloration.
• Unplug the wall mount before cleaning it.
• If suction reduces continuously or the vacuum overheats abnormally, replace the ultra fine dust filter.
• After cleaning the dustbin, metal mesh grille filter, or washable micro filter with water, dry in the shade. Heat may cause malformation.

Troubleshooting

Before calling for service, review the problems and solutions below. If issues persist, visit www.samsung.com or call Samsung Customer Care. Service calls for non-defects may incur charges.

This Vacuum cleaner is approved for the following directives: The Low Voltage Directive 2014/35/EU, The EMC Directive 2014/30/EU.

Contact Information

For service and support, please refer to the following contact details: