Wallke H9 AWD Electric Bike Owner's Manual

We Are Here To Help!

For any questions or assistance, please contact Wallke:

• Website: www.wallkeebike.com
• Service Email: sales@wallkeebike.com
• Amazon Service Email: info@wallkeebike.com
• Phone: 1-323-841-3459

When contacting us, please provide your purchase date and order ID for faster service.

Take Down Your Serial Numbers Here!

It is important to record your bike's serial numbers for warranty, identification, and in case of theft.

Bike frame serial number: Engraved on the head tube.

Motor serial number: Located on the left side of the motor (brake disc side).

Display serial number: Stamped on the underside of the display.

Note: Keep your serial numbers in a safe place. They may be required for warranty claims or if the bike is reported stolen.

Please read this owner's handbook carefully before using your H9 AWD. Familiarize yourself with the correct operation, features, capabilities, and limitations. This handbook includes safe riding tips but does not cover all riding techniques or skills necessary for safe electric bicycle operation.

This handbook includes assembly and maintenance instructions. Never perform work beyond what is outlined here. For service, repair, or maintenance beyond these instructions, consult a qualified E-Bike specialist or professional cycle mechanic.

Riding any bicycle carries inherent risks. It is the rider's sole responsibility to be properly educated and prepared. Wallke eBikes strongly recommends a full inspection by a certified mechanic before the first ride and regular checks thereafter.

Under no circumstances is Wallke eBikes responsible for any damage resulting from damaged, defective, or improperly secured parts, including personal injury or death.

Disclaimer: Must be 18 years of age or older to ride.

Safety And Compliance With The Law

Your e-bike is designed to meet safety requirements for battery-operated bicycles. However, local laws governing e-bike use on public roadways, parks, and other areas may differ. Please check with your local authority before using your e-bike in public areas.

All laws regarding standard bicycle use, such as helmet use and infant seat requirements, apply to e-bikes. Check local regulations for any specific restrictions.

The Lithium-ion Battery Of Your E-Bike

Your e-bike is equipped with a lightweight lithium-ion battery, offering superior performance compared to older lead- or nickel-based batteries.

Your First Ride

Please be VERY CAREFUL on your first ride. E-bikes accelerate faster than regular bicycles. Practice in a safe, open area away from traffic and obstacles. Start in pedal assist level 0 to get comfortable with the bike's controls and power delivery before attempting higher assist levels or using the throttle.

Getting Started

Ensure the bike is properly assembled, all components are secured, and a mechanic has checked the assembly. Read this manual thoroughly. Turn on the bike and select a pedal assist level.

For your first ride, choose a safe, open area. Start in PAS level 0 if you are new to e-bikes. Use appropriate safety gear and rider knowledge.

You can use the throttle to accelerate and maintain your desired speed.

Riding Modes

The H9 AWD features dual motors, making it heavier and handle differently than standard mountain bikes. Be cautious with the powerful all-wheel drive settings. Start in an easy setting to get familiar with the bike's weight and power.

You can select between front wheel, rear wheel, or all-wheel drive on demand.

Display Modes:

• All-wheel drive: Shows dual motor engagement.
• Eco power mode: Optimized for efficiency.
• Rear wheel drive: Utilizes only the rear motor.
• Front wheel drive: Utilizes only the front motor.

Recommended Rider Size

Ensure you understand safe operation and follow all traffic laws. Riders must be 18 years of age or older.

The H9 AWD is an all-wheel drive, Class 3 eBike with a 1750 watt power drive system. It features two complementary drive systems:

• An electric drive system powered by the controller and/or throttle.
• A seven-speed system powered by pedaling.

These systems work independently, but using them together provides a versatile and enjoyable experience. The gear system is for pedal power only and does not affect the electric power system.

Name Of Each Part

Diagram Description: The e-bike features a frame, battery, controller, display, saddle, handlebars, front fork with headlight and front wheel, rear wheel with motor and fender, rear rack, rear shock, and pedals.

UNBOXING

Preparation Checklist

• Headlight
• Battery Charger
• Front Fender
• Battery (Pre-installed)
• 2 x Keys For The Battery
• Saddle
• User Manual
• 1 x set of Pedals
• Tool Kits

Carefully check package contents. If any parts are missing or damaged, contact Wallke customer service immediately with your order ID.

It is recommended to retain the original packaging for a short period. For warranty and returns, you are responsible for providing a new box at your expense if the original is discarded.

Proper assembly is vital for safe operation. Seek professional assistance if you are unable to complete assembly.

Rear Battery:

1. Locate the seat quick release lever and turn over the saddle.
2. Insert the battery key, turn counterclockwise to the "Lock/Unlock" position.
3. After the locking pin retracts, pull out the battery.

To re-install, align the slot and reinsert the battery into the frame. No key is needed.

The battery can be charged mounted on the bike or separately. Two keys are supplied to unlock and lock the battery.

1. Plug the charger into a 120v wall outlet.
2. Connect the charger cable to the battery charging port.

For your first ride, charge the battery until the charger light turns green for a full charge. We recommend charging for 6-7 hours on the first charge to condition the lithium-ion cells.

Never charge the battery in a flammable environment. Place the charger and battery on a dry, non-flammable surface.

The Wallke H9 AWD folds at the center frame and handlebars.

Handlebars

1. Pull the handlebar stem to its upright position.
2. Push the clasp down firmly to lock it. Ensure it is secure by tugging on it.
3. To unlock, pull up on the black button labeled "open".
4. Pull the clasp while holding the "open" button up to fold the stem.

Pedals

1. To fold the pedals, push in slightly.
2. Continue pushing down while raising it into the folded position. It will click into place.
3. To unfold, push the pedals down until they click into the unfolded position.

Frame

1. To unfold the bike frame, lift the bike slightly off the ground and swing it to its closed position.
2. Push down on the frame clasp firmly until it locks. Ensure it is secure by tugging on it.
3. To unlock the bike frame, slide the switch labeled "open" to the right.
4. Pull the latch while holding the "open" switch to fold the bike.

Read all instructions carefully before assembly to ensure proper functioning and prevent personal injury or damage to the bike.

Step 1: Handlebar And Stem

1. Begin with handlebars in the folded down position.
2. Unfold the stem upward and press the latch inward until an audible click is heard.
3. Tug the latch to ensure it is locked.
4. Push the clasp down firmly to lock it. Ensure it is secure by tugging on it.

Step 2: Front Wheel (15 mm Open Wrench)

1. Remove the battery (see How To Remove The Battery section).
2. Remove the protective bar from the front fork.
3. Lay a mat down to protect the bike and floor. Lower the bike upside down onto foam from the box to stabilize the handlebar.
4. Remove the red pad from the hydraulic brake caliper (used for transportation).
5. Do not pull the brake lever without the red pad or brake disc inserted, as this will damage the hydraulic brake caliper.
6. Locate the front wheel anti-rotation washers on the right side (non-brake disc side) of the front wheel motor.
7. Remove the front wheel anti-rotation washers and axle bolts on both sides.
8. Ensure the inside washers are in the innermost position.
9. Place the anti-rotation washers and axle nuts correctly.
10. Align the wheel, anti-turn washers, and brake rotor on the fork. Tighten both axle nuts firmly.
11. Tighten the axle bolt properly. Remove Allen bolts from the anti-Torque Washer.
12. Insert the motor cable into the anti-Torque Washer and tighten the washer bolts.
13. Do not ride the ebike without the motor cable tightened, as this will damage the motor cable or motor.

Step 3: Front Fender And Headlight (4mm & 5mm Allen Screw Wrench)

The headlight and front fender are secured by a single bolt.

1. Unscrew and remove the bolt using the 5mm Allen wrench. Reinstall the headlight with the front fender.
2. Tighten the bolt and connect the light wire if it disconnected. Ensure arrows on wire connectors align.
3. Remove nuts and washers from the front fork. Position the fender iron bar and tighten bolts with the 4mm Allen wrench.

The following table provides general tool sizing and torque specifications. Differences in bolt heads may require a different tool, but the torque values remain the same.

Please use the tool and torque values appropriate for your ebike's components.

Powering Up Your eBike

To turn on the electric system and controller, press and hold the ON/OFF button for 4 seconds. To turn off, repeat the process. The system will automatically turn off after 5 minutes of inactivity (this can be adjusted in Display Settings).

Your First Ride

Get familiar with your bike's controls and electric system. Follow these steps for your first ride:

1. Turn on the electric system and controller by holding the ON/OFF button for 4 seconds.
2. Ensure the bike is not showing mode PAS (Pedal Assist System) by pressing the i button until the electric motor is disabled.
3. Start riding the bike using pedal power only.
4. Once you are stable, press the UP button to set the assist mode, enabling electric assist.
5. Begin pedaling. After one or two rotations, you will feel the assist engage.
6. To move under electric power only, slowly use the throttle until the bike moves forward.
7. Brake to stop when ready.

The electric power system will not engage if the bike is already going faster than the mode range (approx. 10 MPH / 16 kph).

After your initial ride, experiment with higher PAS levels using the UP and DOWN buttons. The DOWN button will turn off the electric drive, while the UP button will turn it back on.

Using The Pedal System

Select the best gear for your riding situation using the two buttons on the right handlebar. Gears change only when pedaling forward. A lower gear is recommended for starting from a stop.

The gears in the pedal drive system have no effect on the electric drive system.

You can operate in PEDAL-ONLY mode for exercise or when the battery is depleted. This mode functions like a normal bike.

The H9 AWD display provides various information:

• Battery indicator
• PAS level adjustment and indicator
• Speed (real speed, Max. speed, Avg. speed)
• Distance (Trip and ODO)
• 6 km/h push assistance
• Riding time
• Backlight
• Error code
• USB connection
• BLE connection
• Various Parameters Settings (wheel size, speed limit, battery voltage, PAS level, etc.)

General Operations

Key definition:

• K5: 5 buttons (ON/OFF, i, UP, LIGHT, DOWN/Walk boost)
• K6: 6 buttons (ON/OFF, i, UP, LIGHT, DOWN/Walk boost, Left, Right)

Key options

Hold ON/OFF, UP, and DOWN for 2 seconds to enter the key options interface. Use UP/DOWN to choose the desired key mode, then press ON/OFF to save and exit.

ON/OFF

Press ON/OFF for 2 seconds to turn on the display and system. Long press ON/OFF to turn off the power. The system automatically switches off after 5 minutes of inactivity.

System Control

The electric power system and display are controlled via the handlebar control unit.

Buttons:

• Plus Button (UP): Controls PAS level, Light.
• Minus Button (DOWN): Controls PAS level, Walk boost.
• Information button (i): Cycles through display information.
• Power ON/OFF: Turns the system on/off.
• Type-C Port: For charging.

Walk boost

Hold the DOWN button for 2 seconds to activate walk boost mode (6 km/h). The e-bike stops automatically when the button is released.

Light control

Press the LIGHT button for 2 seconds to turn on/off the headlights. The display backlight will dim when headlights are on.

PAS level selection

Short press the UP or DOWN button to switch PAS levels (0-5). PAS level 0 provides no assist, while PAS level 5 provides maximum assist.

Motor modes

Press the i button for more than 2 seconds to choose between Dual drive, Front drive, or Rear drive. Dual drive is the default.

USB connection

When a USB device is connected, a connection icon appears on the display.

BLE connection

When the display is connected to the smartphone app (Key-Disp), a BLE connection icon appears.

Error code

If an error occurs, the display will show an error code. Refer to the troubleshooting section for definitions and resolutions.

Trip Reset

You can reset the trip odometer by navigating to the TRIP Reset option in the settings and selecting "Yes". This also clears MAX and AVG speeds.

Access Display Settings by pressing and holding both UP and DOWN buttons, then selecting "DISPLAY SETTINGS" and pressing the i button.

Changing Display Settings

Use UP/DOWN to navigate and i to select or confirm values.

Advanced Settings

This panel contains factory settings not typically adjusted by riders. Use caution and good judgment if making changes, as incorrect settings can cause malfunction or damage.

Access Advanced Settings by pressing and holding UP and DOWN, then pressing i to highlight "ADVANCED SETTINGS" and pressing i to select.

Settings available in Advanced Settings:

• Wheel: Sets wheel size for speed calculation (e.g., 26" wheel with 4" fat tire behaves like a 28").
• Speed Limit: Sets the maximum speed for power assist, adjustable to local regulations.
• Current Limit: Controls automatic protection for controller and motor. Changing this can reduce bike performance and disable protections.
• Speed Sensor: Sets the type of speed sensor used.
• Assistant Num: Adjusts the force provided by power assist (4=strongest, 24=gentlest).
• Assistant Sensitivity: Sets the sensitivity of the assist system.
• Set Voltage: Configures battery voltage display interpretation.
• Power Set: Adjusts power output ranges and mode percentages.
• Slow Start: Sets the delay before motor assistance engages.
• SHD: Must be 0% to protect the controller.
• CRU: Cruise control ON/OFF.

Note: Some advanced settings are specific to the bike's hardware. Changing them may cause malfunction or damage. It is unlikely to improve bike performance.

APP Bluetooth Device

Use the Key-Disp APP to search for and connect your e-bike display via Bluetooth. Once connected, a Bluetooth symbol will appear on the display.

Adjust the PAS Level

Via the Key-Disp APP, use the + and - buttons to increase or decrease the PAS level, adjusting motor output.

Turn on the Headlight

Use the "Headlights" function in the Key-Disp APP to turn the headlights on or off. The display backlight will dim when headlights are on.

Multi-system switching

Multiple Bluetooth systems can be switched through the Key-Disp APP after a successful connection.

KEY-DISP APP GUIDE

Download the Key-Disp app from the Apple App Store or Google Play Store by searching for "Key-Disp". The app logo is provided for identification.

Sign Up and Log In

To use the app's full functionality, sign up by providing required information, clicking "Get Verification Code", entering the code received via email, and then logging in.

App connection

The app communicates with the e-bike system. Ensure the display is on, then use "Add Device" in the app.

App operations & indication info

The app displays Bluetooth connection status, battery power, speed, trip distance, riding time, and ODO. It can also control headlight status and switch assist levels.

Fast operations

The app allows for quick settings adjustments, including unit (metric/imperial), speed limit, and wheel size (note: some settings may not be adjustable based on EN standards).

Map navigation, Vehicle check-up

The app offers map navigation and vehicle status checks.

Riding record

Single trip distances over 0.1km are saved as riding records.

Help and guide

Access FAQs and feedback through the app's help icon.

Bluetooth connection and remove

After initial pairing, the app connects automatically. Ensure mobile network is on for Bluetooth. To remove the display, follow the app's instructions.

Solution for app unable to search Bluetooth device

If the device is not found, power on the bike and press and hold the i and - buttons simultaneously for 2 seconds, or reset the display to factory settings.

Activation

Press and hold the + button for more than 3 seconds to activate the display function.

Connection

Open the "Find My" app on your iPhone. Click "Add Item" > "Other Supported Item" > "Connection". Name your display, choose an emoji, and link it to your Apple ID. The display can then be found in your iPhone's "Find My" app.

Remove the Device

In the "Find My" app, locate your device, slide to the bottom, click "Remove Item" > "Remove" > "Remove".

To unbind the device, power on the display, press and hold + for 15 seconds, then release. Use "Find My" to search again to verify unbinding.

General Care

Maintain your e-bike like a regular bicycle: keep it dry, clean, and lubricate moving parts. Avoid parking in exposed areas.

E-Bike Specific Notes

• Your e-bike is designed for regular country road use for one person. Avoid extreme maneuvers, jumping, or overloading, as this can cause damage or injury.
• Do not use high-pressure water streams for cleaning, as water can seep into the motor or wiring, causing rust or short circuits.
• Avoid parking outside in rain or snow. If the bike gets wet, bring it inside and dry it thoroughly.

Battery Maintenance

• Use only the supplied charger. Contact Wallke for replacements if lost or damaged.
• Do not open or alter the battery or charger.
• Keep the battery away from fire, corrosive substances, and water.
• Avoid prolonged exposure to high temperatures (e.g., direct sunlight).
• Do not short-circuit the battery terminals.
• Battery charge capacity will decrease over time. Contact Wallke for replacements if the battery no longer holds sufficient charge. The battery is rated for approximately 1000 charge/discharge cycles.
• If storing the battery for an extended period, charge it fully and recharge every 1 month. Store in a cool place.
• Do not use the battery to power other electrical devices, as this may damage the battery and shorten its life, or cause a fire.

Before And After Each Ride

• Check wheel alignment.
• Check battery charge status.
• Verify brake function.
• Inspect tires for punctures.
• Store the bike in a clean, dry place.
• Ensure the kickstand is secure.
• Check for strained cables or wires.

Battery Check (Every 1-2 Months)

• Check handlebar and saddle post installation.
• Verify wheel hub mounting nuts are tight.
• Inspect wheel rims for cracks and spokes for looseness or breakage.
• Check tires for wear or cuts.
• Ensure tires are properly inflated.
• Check battery contacts for dirt or oxidation.
• Ensure batteries are sufficiently charged.
• Verify front and rear brakes are working correctly.
• Check cables and brake pads for condition.
• Inspect frame welds for corrosion or oxidation.

Quarterly (Or About Every 750-1500 Miles)

• Perform all monthly checks.
• Check tire tread for wear; replace if necessary.
• Secure electrical connectors and cable housings away from moving parts.
• Take your bike to a local bike shop for a tune-up by a certified mechanic.

Safety-Related Procedures

• Wear a helmet.
• Ride in control at all times.
• Use lights and reflective gear in low light.
• Inspect your bike often, especially brakes.
• Seek maintenance for performance changes.
• Know and observe road rules.
• Ride defensively; be visible to others and anticipate hazards.
• Be aware that e-bikes can travel faster than traditional bikes.
• Avoid road hazards like potholes, grates, and loose material.
• Use both front and rear brakes together for optimal stopping power.

E-Bike Road Safety

Obey traffic laws, signals, and signs. Use bike lanes when available. E-bikes can exceed traditional bicycle speeds and may be subject to higher risk if traffic laws are broken.

Do not ride on sidewalks or pavements. Be patient and alert, especially at intersections. Cars may not realize your speed.

Guide To Cycling At Night

Use proper lights on both the front and rear of the bike. Consider a helmet light or a helmet with built-in lights. Wear bright, reflective clothing to increase visibility to drivers.

Battery Precautions

• CAUTION: Do not throw the battery into fire.
• CAUTION: Do not overheat the battery.
• CAUTION: Do not take apart or modify the battery.
• CAUTION: Use only the specified charger.
• CAUTION: Do not connect positive and negative terminals with metallic objects.
• CAUTION: Electrolyte leakage, overheating, and/or rupture may result from improper use.

Battery Charger Precautions

• CAUTION: Do not take apart or modify the charger.
• CAUTION: Do not subject the charger to shocks (e.g., dropping).
• CAUTION: Keep the charger away from water.
• CAUTION: Do not touch the charger with skin for long periods during charging, as it may cause burns.
• CAUTION: Do not cover the charger or place objects on it.
• Place the charger firmly on a flat, dry surface.
• CAUTION: Do not short-circuit the terminals using metallic objects.
• Overheating, fire, or electric shock may result from improper use.

The Wallke H9 AWD offers various specifications for its components. Note that advertised parts may vary due to supply chain constraints, but components are inspected to meet performance standards.

Do not store the bike for more than 24 hours with an empty battery to prevent deep discharge.

Charge the battery and use the bike at least once every 30 days.

Consult this table to diagnose and resolve common issues. If the problem persists, contact a qualified technician.

The display will show an error code if there is a problem with the electrical components. Refer to the table below for error codes and their resolutions.

Every Wallke E-bike comes with a one-year manufacturer's warranty against manufacturing defects for the original owner. The warranty is non-transferable.

What About Warranty On Wallke?

Parts covered: Frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display (excluding water damage), kickstand, reflectors, and hardware.

Battery warranty exclusions: Damage from power surges, improper charger use, improper maintenance, normal wear, or water damage.

Warranty does not cover: Incorrect assembly/installation, improper/negligent use, operation contrary to manual instructions, normal wear and tear, defects inherent to normal useful life (e.g., a flat battery), or accidents.

Notes on Warranty Exclusions:

• No warranty without invoice.
• Failure to comply with the user's manual.
• Using the bike for purposes other than intended or for dangerous acts.
• Unauthorized dismantling or improper use/storage.
• Using non-original parts.
• Traffic accidents or other accidents.
• Damage from abnormal use leading to corrosion or fracture.
• Riding on abnormal road conditions.
• Commercial rental use.
• Irresistible natural disasters.

Shipping Damage Claims

Inspect products immediately for shipping damage. Report any damage to Wallke Ebikes within 7 days of receipt. Claims submitted after 7 days will not be accepted.

What Will We Do To Correct Problems With Your Bike?

If a component is defective or damaged due to user error, Wallke will issue a replacement part and assist with replacement. Parts damaged during shipping will also be replaced.

Contact Us

When contacting us about an order, please include your order number and eBike serial numbers. Serial numbers are stamped on the bottom axis connecting the left crank arm.

Please attach relevant videos or photos showing your issue to help specialists assist you.

Wallke electric bikes are sold through various channels, each with its own service policies. Ensure you contact the correct service channel for your purchase.

• Website: www.wallkeebike.com
• Service Email: sales@wallkeebike.com
• Amazon Service Email: info@wallkeebike.com
• Phone: 1-323-841-3459

If you do not receive a reply email within 48 hours, please check your spam folder.