Galanz Retro Espresso Maker User Manual

Models: GLEC02RDRE14, GLEC02BERE14, GLEC02WERE14

©2021 Galanz Americas Limited Company

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety, and keep for future reference. For service, support and warranty information, call 800-562-0738.

Important Safeguards

When using electrical appliances, basic safety precautions should always be followed, including the following:

Product Specifications
Model No.Power ConsumptionCapacityVoltage
GLEC02RDRE14
GLEC02BERE14
GLEC02WERE14
1350W2 cups120V, 60Hz

HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

Getting To Know Your Espresso Maker

Main Unit

Control Panel

Preparing & Using Your Espresso Maker

Before First Use

Initial Start Up

Flushing the Machine

Espresso Making Guide

Fill the Water Tank

Preheat the Machine

Coffee Dose and Tamping

Extracting Espresso

Frothing Milk

Hot Water

Maintenance & Trouble Shooting

Cleaning & Maintenance

Cleaning the Steam Wand

Cleaning Filter Basket

Cleaning the Outer Housing

Cleaning the Drip Tray

Trouble Shooting

Troubleshooting Guide
PROBLEMPOSSIBLE CAUSEWHAT TO DO
Not enough espresso is being extractedToo much ground coffee in the filter basketRecommend using 8-10g of coffee grounds for 1 cup and 15-18g of coffee grounds for 2 cups.
Coffee tamped too firmlyRecommend using approx. 30-40lbs or 15-20kg of pressure.
Too much water is being extracted, espresso is light in color and weak tasting.Not enough coffee grounds in filter basketRecommend dosing 8-10g of coffee grounds for 1 cup and 15-18g of coffee grounds for 2 cups.
Coffee not tamped firmly enoughRecommend using approx. 30-40lbs or 15-20kg of pressure.
Machine is making pulsing /pumping sound while extracting espresso and frothing milkThe machine is carrying out the normal operation of the thermoblock system and 15 bar pump.No action required as this is the normal operation of the machine.
Espresso runs out around the edge of the portafilterPortafilter is not inserted into the group head properlyInsert portafilter into the group head and align with "LOCK" on the group head collar, until resistance is felt. Refer to 'EXTRACTING ESPRESSO', page 5.
There are coffee grounds around the filter basket rimClean any excess ground coffee from the rim of the filter basket to ensure a proper fit into the group head.
Too much ground coffee in the filter basketRecommend using 8-10g of coffee grounds for 1 cup and 15-18g of coffee grounds for 2 cups.
Coffee tamped too firmlyRecommend using approx. 30-40lbs or 15-20kg of pressure.
Machine is making a loud and continuous pumping noiseWater tank is empty or not securely in placeRefer to 'FILL THE WATER TANK' on page 4.

Product Warranty

Warranty Registration

This warranty applies to products sold by Galanz Americas in the U.S. This warranty is in lieu of any other warranty and expressly applies to the individual product only.

Galanz product is warrantied for one year following purchase for defects in material and workmanship. Please save your receipt as proof of purchase is required to make a warranty claim. During this warranty period, Galanz Americas will provide the replacement cost of this product, a replacement or the equivalent, or repair per their discretion.

The warranty cannot be transferred through resale, including the resale through a 3rd party unauthorized retailer and is only bestowed upon the original consumer purchaser upon purchase from an authorized retailer.

This warranty does not cover and excludes damage or defects caused by:

Any subsequent damages caused by the above listed exclusions will not be covered and any claims determined to meet the above exclusions will be denied. All liability is limited to the purchase price and does not include any:

Every implied warranty, including any statutory warranty of merchantability or fitness for a particular purpose is disclaimed except to the extent prohibited by law, in which case such warranty is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states do not allow limitations on implied warranties or special, incidental, or consequential damages, so the above limitations may not apply to you.

If you have a claim under this warranty, please call Galanz Americas' Customer Service number: 1-800-562-0738.

For faster service, please have the model number, serial number, and receipt ready for the operator to assist you.

Please mail this warranty card to address below within 30 days of purchase.

Galanz Americas, 55 Challenger Road, Suite 503, Ridgefield Park, NJ 07660.

Name:

Address:

City:

State:

Postal Code:

Phone:

Email:

Model Number:

Serial Number:

Purchase Location:

You must attach a copy of your purchase receipt to validate your registration.

Models: GLEC02RDRE14, GLEC02BERE14, GLEC02WERE14, Retro ESPRESSO Maker, Retro, ESPRESSO Maker, Maker, Retro Maker
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