STRONG LEAP-S3+ / LEAP-S3+V2 4K UHD STREAMING TV BOX

User manual

1. Introduction

Thank you for choosing the STRONG 4K Ultra HD Google TV Box. This device is produced with the latest technology and offers extensive entertainment and great versatility. We wish you many hours of new great experiences exploring the Android world!

1.1. Safety Instructions

Read all instructions before operating the device. Keep these instructions for later use.

Precautions

Operating Environment

WEEE Directive

Correct Disposal of this product: This marking indicates that this product should not be disposed of with other household wastes. Recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.

1.2. Storage

Your device has been carefully checked and packed before shipping. When unpacking, ensure all parts are included and keep packaging away from children. Keep the carton during the warranty period for protection in case of repair or warranty.

Equipment Set-up

This user manual provides complete instructions for installing and using this product. Symbols used:

1.3. Package content

WARNING: Batteries should not be recharged, disassembled, electrically short-circuited, mixed, or used with other types of batteries. If using rechargeable accumulators (e.g., NiMH), use types with low self-discharge for long operation of your remote control.

2. TV BOX PANELS

2.1 Front Panel

On/Off Indicator: Green: Box On / Red: Box on Standby

2.2 Side Panel

USB Port

Reset

Diagram showing the side panel with USB Port and Reset button.

2.3 Rear Panel

Diagram showing the rear panel with the following ports:

2.4 Remote control

Diagram of the remote control with numbered buttons and their functions:

  1. Press to turn the TV/ Box to On, Standby or deep Standby.
  2. Select TV inputs after setup remote button configuration.
  3. 0 to 9: Choose channel directly.
  4. Subtitles/Audio selection.
  5. INFO: Display information about the current source.
  6. COLOURED BUTTONS: Press to execute the prompt function in Live TV mode.
  7. Call account menu to select between accounts.
  8. Press to activate the voice control function*.
  9. Direct access to settings menu.
  10. Navigate the menu. Confirm the selection.
  11. Press to Exit. In menu: step back to previous menu.
  12. Enter the home desktop.
  13. Press to access the TV settings.
  14. VOL +/-: Adjust the volume up or down.
  15. Press to mute or restore the volume.
  16. Change programs up or down.
  17. YouTube: Press for direct access to YouTube.
  18. NETFLIX: Press for direct access to Netflix**.
  19. prime video: Press for direct access to prime video***.
  20. Disney+: Press for direct access to Disney+****.

*Voice control and some other functions could work only when this RCU paired with your TV.

** Membership is not included. Netflix is available in selected countries. Streaming Netflix requires to set up an account. Broadband Internet required. See www.netflix.com/TermsOfUse for details.

*** Membership is not included. Prime is available in selected countries. Streaming prime video requires to set up an account. Broadband Internet required. See www.primevideo.com for details.

**** Membership is not included. Disney+ is available in selected countries. Streaming Disney+ requires to set up an account. Broadband Internet required. See www.disneyplus.com for details.

2.5 Installing the batteries

Diagram showing how to open the remote control and insert 2x AAA batteries.

Open the cover on the remote control and insert 2x AAA batteries into the compartment. The correct position of batteries polar diagram is shown inside the batteries compartment.

  1. Open the cover.
  2. Insert the batteries.
  3. Close the lid.

WARNING: The batteries should not be recharged, disassembled, electrically short-circuited, be mixed or used with other types of batteries.

3. CONNECTION GUIDE

Refer to the diagram below for connecting your Google TV Box to the HDMI input of TV.

NOTE: Before getting started, please turn off all devices to be connected.

Diagram showing the connection of the TV Box to the TV, router, and power adapter.

NOTE: The Google TV Box also supports Wi-Fi 2.4GHz and 5GHz. To connect, go to Settings - Network.

NOTE: Before turning on your device, please switch the signal input of the TV to the correct source.

4. SETTING UP YOUR DEVICE

You may turn on your TV Box after properly connecting all hardware.

To be able to use Google Assistant on your remote, you must first pair your Bluetooth Remote to your TV Box for 5 seconds. Follow the pairing instruction on the screen.

Diagram showing the TV Box and remote, with angles indicating pairing proximity.

To be able to use Google Assistant on your remote, please pair the remote to your TV Box. Press BACK and HOME together for 5 seconds. The LED will start blinking.

Control Volume and Power with your remote

If you want to use your phone, voice command or compatible displays to control the power and volume, or if you want to change your remote button set up, open settings later.

Step 1: Language

Select your preferred language on the Welcome Page.

Image showing the Welcome screen with language selection options.

Step 2: Location Settings

Select the region or country where you are using this Google TV Box.

Image showing country selection options.

Step 3: Set up with the Google Home App

Set up the TV Box by downloading / opening the Google Home app on your phone. Please, scan the QR code on your phone and follow the instruction to start this Google home. Alternative, Start the set up on TV screen to type manually way by pressing down button to start with. Please, follow the instruction on your TV screen.

Image showing Google Home app setup instructions.

Step 4: Wi-Fi

If you are not connected with RJ45 cable to the internet, Wi-Fi setup will appear. Select your Wi-Fi Network.

Image showing Wi-Fi network selection.

Step 5: Google Account

Sign in with your Google Account and Password.

Image showing Google sign-in screen.

Step 6: Terms of Service & Privacy Policy

Read and accept the Terms of Services & Privacy Policy.

Image showing Google Services acceptance screen.

Step 7: Diagnostic Report Settings

Select whether to allow your TV Box to send automatic diagnostic and usage data to Google.

Step 8: Meet your Google Assistant

Turn on the Google Assistant function for the functionality to work on your remote. Turn on or reject personal results or recommendations.

Image showing Google Assistant setup screen.

Step 9: Choose your subscriptions

Select or de-select advised applications which will be automatically installed. Some apps are forced and cannot be deselected. Select Confirm to proceed.

Step 10: Setup remote buttons

If you like to set up some button functions from the connected device as TV, Source, Volume, please follow the instructions on screen. Select Continue to skip this setup. Afterwards, when you have more time, you can reach this setup again through the settings menu.

Step 11: Welcome to Google TV

A walkthrough of the features of your device.

Image showing the Google TV experience ready screen.

Click on DONE after the walkthrough to start using your device. You are now ready to begin.

5. SETTINGS

Press the settings button to open Settings.

Select Settings to check the device information, add/remove accounts and make changes to the system settings.

Image showing the main Settings menu.

Display and sound

Network and Internet

Under Network Settings, select and enable Wi-Fi to connect to the network. Once the device scans and lists nearby Wi-Fi networks, select the appropriate network name, if required, enter the password and select Connect.

Image showing Wi-Fi password entry.

Adding Accounts

For new Google users: sign up for a new Google account using the TV for easier login and payment security. Add an account or switch accounts under Accounts in the Settings Menu.

Image showing the Account screen with Google account options.

Apps

Select to see permissions access, versions of applications and to remove apps from your TV box.

Bluetooth Pairing

Select Settings in the Menu Launcher, click Remote & Accessories, then select the device to be paired. Make sure the device you want to pair is in pairing mode. In this menu, you can set up some remote buttons to control Volume, Power, Input sources on TV or Digital Home amplifiers.

Remove a Bluetooth Device

Select Settings from the Menu Launcher. From the Remote & Accessories menu, select the Bluetooth device you want to remove. Click "Forget" to remove this device.

Language Settings

Under Settings > System > select Language to change the language previously set.

About

You can check information about your device by clicking on ABOUT in the Settings Menu. This panel will show you the model of your device, version, firmware version and more. You can also update your system by clicking on System update from this menu.

Image showing the system update status.

Factory Reset

Under Settings, System > About > Reset. Click Factory data reset to erase everything. Once this option has been selected, all manually installed apps and user data information will be deleted.

Image showing the Factory data reset option.

6. DOWNLOADING APPS

Apps are available for download on the Google Play Store. Select “Search” and type name or press microphone and tell name.

Image showing the Google Play Store interface for installing apps.

7. GOOGLE CAST

Cast from a Mobile Device

Certain apps allow you to cast to your TV. To cast, simply follow the following steps:

Cast from Google Cast

This device has Google Cast built-in. To cast from Google Cast, click the Settings icon ⚙️ located on the top right corner of the browser, then click "Cast".

8. GOOGLE ASSISTANT

Say it to Play it. Ask it to play your favorite show, video, or music. Or find the latest blockbuster to enjoy.

Movies & TV shows:

Play Stranger Things on Netflix. Video clips: Play cat videos. Apps: Open YouTube. Search: Search for sitcoms. Info: Tell me about Game of Thrones.

Control

Playback: Pause. Stop. Resume Volume: Louder. Softer. Power: Turn off.

Play music, news, or podcasts

Music: Play music by Sia. (Learn how to choose your music service provider.) News: Play the news. What's the latest news from BBC?

Ask Google

Sports: How did the Patriots do? When is the next Warriors game? Calculations: What's 20% of 80? Dictionary: What does "ludic" mean? Find answers: How far away is the moon? How do you remove stains in a rug? Unit conversions: How many teaspoons in a cup?

Diagram of the remote control with numbered buttons.

Speak into the microphone of your Voice Search remote. Learn more about the Google Assistant on assistant.google.com or say "What can you do?" Just ask questions like: "How is the weather in Paris?".

To get started, press the Google Assistant button on your remote.

NOTE: To be able to use Google Assistant on your remote, the remote must be paired to your TV Box.

9. SIMPLE TROUBLESHOOTING

IssuePossible ReasonSolution
No LED after power onThe power adapter is not properly connected.Make sure the device is connected to the power.
No Sound
  • The TV is on Mute or volume is low.
  • The device is on Mute or the volume is too low.
Press the mute button to restore the sound and increase the volume.
Failed to connect to network
  • Wi-Fi is turned off or the signal is too weak.
Restart the Wi-Fi or adjust the position of the device closer to the router.
Remote Control Failure
  • Remote control batteries are low in power.
  • Lost pairing
  • Replace batteries.
  • Switch main power OFF/ON and pair remote with BACK & HOME buttons pressed for 5 seconds. Wait until pair screen appears, then pair.
No Picture on Screen
  • Wrong TV HDMI input.
  • Not use High resolution HDMI cable V2.1
  • Make sure that correct HDMI is selected as your TV input.
  • Check if you are not using an old HDMI cable.
Voice search on remote is not workingRemote is not paired to the Google TV BoxSee the Pairing Bluetooth Device section in this guide.
No AudioAudio Settings not configured correctly for your TVSettings > Display & Sound > Advanced sound settings

10. TECHNICAL SPECIFICATIONS

Video decoder

Audio decoder

* Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

System & Memory

Connectors

General data

Data Protection:

Please be aware that STRONG, its manufacturing partners, the application providers and the providers of the services may collect and use technical data and related information, including but not limited to technical information about this device, system and application software and peripherals. STRONG, its manufacturing partners, the application providers and the providers of the services may use such information to improve its products or to provide services or technologies to you, as long as it is in a form that does not personally identify you.

Additionally, please keep in mind that some services provided - already in the device or installed by you - may request a registration for which you have to provide personal data.

Beside that, please be aware that some services which are not pre-installed but can be installed may collect personal data even without providing additional warnings and that STRONG cannot be held liable for a possible breach of data protection by services not pre-installed.

* Availability of apps depending on the country. STRONG cannot be held liable for services by third parties. Offers by third parties may be changed or removed at any time, may not be available in all regions and may require a separate subscription.

Models: LEAP-S3, LEAP-S3 V2, LEAP-S3 Plus 4K Uhd Streaming TV Box, LEAP-S3 Plus, 4K Uhd Streaming TV Box, Uhd Streaming TV Box, Streaming TV Box, TV Box

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References

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