Grundig 2 In 1 Cordless Vacuum Cleaner
User Manual
Model: VCP 3930
Languages: English, Turkish
Overview
Congratulations on the purchase of your new GRUNDIG 2-in-1 cordless vacuum cleaner VCP 3930. Please read the following user notes carefully so that you can enjoy your quality Grundig product for many years to come.
Meanings of the Symbols
- i: Important information and useful hints about usage.
- !: WARNING: Warnings against dangerous situations concerning the security of life and property.
- [Protection Class Symbol]: Protection class for electric shock.
Controls Parts
Refer to the diagram on page 3 for visual identification:
- A: On/off button
- B: Mode button
- C: Max mode indicator
- D: Charging level indicator
- E: Charging indicator light
- F: Dust bin release button
- G: Dust bin cover release button
- H: Tube release button
- I: Brush release button
- J: Electrical turbo brush
- K: Wall hook
- L: Power supply plug
- M: Crevice tool
- N: Two-in-one accessory
This appliance has been manufactured in environmentally friendly modern plants without giving any harm to nature.
Part Assembling and Use
Crevice Tool
Suitable for cleaning surfaces that are difficult to clean, such as areas under sofas and furniture.
Two-in-one Accessory
To use the brush head of the two-in-one accessory:
- Push the brush head backwards until a "click" locking sound is heard. This is suitable for cleaning narrow slits, dead corners of doors and windows, and other various small gaps like wall corners, stairs, and keyboards.
- Push the brush head forwards until a "click" locking sound is heard. This is suitable for cleaning furniture, bookshelves, and curtains.
- Insert the two-in-one accessory into the metal tube to operate on higher places such as ceilings.
Charging
The battery is not fully charged when leaving the factory; please remember to charge it before first use.
- Place the main body on a horizontal surface.
- During charging, the power indicator will twinkle continuously.
- The indicator will shut off 1 minute after charging is complete.
Information
Cleaning and Care
Switch off and unplug the appliance before cleaning it.
Warning: Never use gasoline, solvent, abrasive cleaning agents, metal objects, or hard brushes to clean the appliance.
Cleaning of Filtration System
Disassemble the cyclone and clean it; all parts are washable. (Refer to Step 5 for visual guide).
Storage
If you do not intend to use the appliance for a long time, store it carefully.
- Unplug the appliance.
- Keep the appliance out of the reach of children.
Warning: For long-term storage, keep the battery intact, stored in a cool, dry place, and let the battery remain in a semi-charged state (not full or empty). Enclose the battery with non-conductive material to prevent metal from touching it directly, which could cause damage.
Handling and Transportation
- During handling and transportation, carry the appliance in its original packaging. The packaging protects it against physical damages.
- Do not place heavy loads on the appliance or its packaging, as this may cause damage.
- Dropping the appliance may render it non-operational or cause permanent damage.
Information on Waste Batteries
The symbol on rechargeable batteries/batteries or packaging indicates that they should not be disposed of with regular household rubbish. For certain batteries, this symbol may be supplemented by a chemical symbol (e.g., Hg for mercury, Pb for lead) if they contain more than specified limits. Rechargeable batteries/batteries, even those without heavy metals, must not be disposed of with household waste. Always dispose of used batteries according to local environmental regulations. Inquire about applicable disposal regulations in your area.
Actions to be Taken for Energy Saving
- To avoid redundant energy consumption, set the speed levels according to the floor you are sweeping.
- Under normal conditions, low speeds are used for cleaning hard floors, curtains, and sofas. High speeds are used for cleaning carpets.
Compliance with WEEE Directive and Disposing of the Waste Product
This product complies with EU WEEE Directive (2012/19/EU). The WEEE symbol indicates that this product should not be disposed of with other household wastes at the end of its service life. Used devices must be returned to an official collection point for recycling of electrical and electronic devices. Contact your local authorities or retailer for collection system information. Proper disposal helps prevent potential negative consequences for the environment and human health.
Compliance with RoHS Directive
The product complies with EU RoHS Directive (2011/65/EU) and does not contain harmful or prohibited materials specified in the directive.
Package Information
The product packaging is made of recyclable materials in accordance with national legislation. Do not dispose of packaging materials with domestic or other wastes; take them to designated packaging material collection points.
Technical Data
- Rated input power: 150 W
- Adaptor input: 100-240V~ 50-60 Hz 0.5A
- Adaptor output: 25-29V
- Charging time: 4-6 hours
- Running time (max power): 18 min.
- Running time (min power): 42 min.
- Dust bin volume: 700 ml
- Battery type: Li-ion battery (25.2V, 2000mAH)
Technical and design modifications reserved!
Troubleshooting
Common Failure | Possible Cause | Solutions |
---|---|---|
The vacuum doesn't work | Product is power off or battery is low | Please charge the product before use. |
Suction is too weak | Product suction port is blocked. | Clean product suction mouth. |
Dust barrel & filter assembly is dusty | Clean the dustbin and filter material. | |
Rolling brush is wrapped around the hair and other objects | Clean roller brush. | |
Situation still remains | Please contact with our after-sales team. | |
Different motor operation sound | The aluminum tube is blocked | Clean up the obstacles. |
Situation still remains | Please contact with our after-sales team. | |
Vacuum cleaner in trouble at work | Too many obstacles in the cleaning area | Manually remove obstacles. |
Product suction port is blocked | Clean product suction mouth. | |
Situation still remains | Please contact with our after-sales team. | |
Product can not be charged | Charger not connected well | Please check and contact well. |
Charger or receptacle is not fully charged or loose | Check it and put away. | |
Situation still remains | Please contact with us. |
For commissioning, general use, and cleaning, please observe the instructions on pages 5-6-7 of this operating manual.
Customer Service and Warranty
Grundig is committed to customer satisfaction. For any inquiries, suggestions, or service requests, please contact us through the following channels:
Contact Channels:
- Call Center: 0850 210 0 888 (available 24/7)
- Alternative Number: 0216 585 8 888
- WhatsApp: 0544 444 0 888
- Fax: 0216-423-2353
- Website: www.grundig.com.tr
- Email: musteri.hizmetleri@grundig.com
Social Media:
- Instagram: instagram.com/grundigturkiye
- Facebook: facebook.com/grundig.tr
- YouTube: youtube.com/user/TurkiyeGrundig
Postal Address:
Arçelik A.Ş. Karaağaç Caddesi No:2-6, 34445, Sütlüce / İSTANBUL
Authorized Dealers and Service:
Information on authorized dealers and service points can be found at www.grundig.com.tr/yetkili-satici/ and www.grundig.com.tr/yetkili-servis/. For service, please contact the Call Center.
Warranty Terms:
- The warranty period is 2 years from the date of delivery.
- The product is warranted against material, workmanship, and manufacturing defects.
- Warranty claims are subject to proper use as per the manual and absence of unauthorized repairs.
- In case of defects, consumers have rights such as repair, replacement, price reduction, or contract termination as per Law No. 6502.
- The maximum repair time is 20 working days.
- Warranty does not cover damages resulting from misuse, accidents, natural disasters, or unauthorized modifications.
- The product's service life is 10 years, referring to the availability of spare parts.
Manufacturer: Jiangsu Midea Cleaning Appliances Co., Ltd. for Arçelik A.Ş.
Country of Origin: P.R.C.