Ring Keypad 2nd Generation Z-Wave™ Technical Manual
Introduction
The Ring Alarm Keypad is a wireless accessory designed for the Ring Alarm system. It provides users with the ability to arm and disarm their system, view system status, and manage alarm conditions. After installation and setup within the Ring app, users can perform arming and disarming actions and receive system indications for various status updates and events. The Ring Alarm Base Station is a prerequisite for enabling Keypad features and functions within the Ring app.
Notes:
- This product is compatible with any Z-Wave™ network, allowing operation with other Z-Wave certified devices from different manufacturers. Mains-powered nodes within the network act as repeaters to enhance network reliability.
- SmartStart enabled products can be added to a Z-Wave network by scanning the Z-Wave QR Code on the product with a controller that supports SmartStart inclusion. No further action is required; the product will be automatically added within 10 minutes of being powered on within the network vicinity.
Installation & Set Up
Ring Alarm Keypad – Basic Setup & Installation
In-app Setup
- Ensure your Ring Alarm system is disarmed.
- In the Ring app, tap 'Set Up a Device' and locate the Keypad in the 'Security Devices' menu.
- Follow the in-app instructions to complete the setup. Plug in the Keypad to activate setup mode.
Installation
- Choose a suitable location for installing the Keypad.
- Use the provided bracket. Place the Keypad on a flat surface. For wall mounting, use the provided screws and anchors to secure the bracket to the wall, then slide the Keypad into place.
Z-Wave Instructions
- Z-Wave Device Type: Entry Control Keypad
- Role Type: Listening Sleeping Slave
- Generic Type: GENERIC_TYPE_ENTRY_CONTROL (0x40)
- Specific Type: SPECIFIC_TYPE_SECURE_KEYPAD (0x0B)
Quick Start Guide
The Quick Start Guide provides a streamlined process for getting started.
In-app Setup
- Ensure your Ring Alarm is disarmed.
- In the Ring app, tap 'Set Up a Device' and find the Keypad in the Security Devices menu.
- Follow the in-app instructions to complete setup.
Installation
- Choose a convenient location for easy arming and disarming as you enter or leave.
- The Keypad can be placed on a flat surface or mounted on a wall using the provided bracket and screws.
- The Keypad functions whether plugged in or running on its rechargeable battery. Charge the Keypad using the provided power adapter and USB cable. If planning to use the Keypad unplugged, ensure it is fully charged first.
Placement
A diagram illustrates suggested placement of the Keypad near an entry point in a home, facilitating quick access for arming and disarming the security system.
For additional help, visit: ring.com/help
Ring Alarm Keypad – Inclusion
Adding Ring Alarm Keypad to a Z-Wave Network
The Ring Alarm Keypad can be added using either SmartStart or Classic inclusion mode.
Note: When prompted for the QR Code or PIN, these may be found on the device, its packaging, or an included card. Keep the device nearby. You will be prompted to plug in the device to power it on and enter setup mode.
SmartStart Inclusion Steps:
- Initiate the 'add flow' for Security Devices in the Ring mobile application, following the guided instructions.
- When prompted by the mobile application, scan the QR code found on the Keypad's package or the device itself.
- Using the provided power adapter and cable, plug the Keypad into a standard outlet. The device will enter SmartStart inclusion mode, allowing it to be added to a Z-Wave controller supporting SmartStart. SmartStart can be restarted by tapping the button on the front of the device.
Classic Inclusion Steps:
Classic Inclusion should be used if the controller does not support SmartStart.
- Initiate the 'add flow' for Security Devices in the Ring mobile application, following the guided instructions.
- Select 'add manually' and enter the 5-digit DSK PIN found on the Ring Alarm Keypad's package or under the QR code on the device.
- After powering on the device, press and hold the #1 button for approximately 3 seconds. Release the button to enter Classic inclusion mode, which supports both classic inclusion with a Node Information Frame and Network Wide Inclusion. During Classic Inclusion mode, the green Connection LED will blink three times, followed by a brief pause, repeatedly. If Classic inclusion times out, the device will blink alternating red and green a few times.
LED Behavior for Inclusion
| Inclusion Status | Blink Pattern |
|---|---|
| SmartStart Started | Green LED three times, repeated after a brief pause |
| Classic Inclusion Started | Green LED three times, repeated after a brief pause |
| Classic Inclusion Timed-Out | Alternate red and green a few times |
| Inclusion Successful (Authenticated S2) | Green LED on solid |
| Inclusion Not Successful (Self-Destruct) | Red LED on solid |
Ring Alarm Keypad – Exclusion & Factory Reset
Removing Ring Alarm Keypad from a Z-Wave Network
Exclusion Instructions:
- Initiate the 'remove Ring Alarm Keypad' flow in the Ring Alarm mobile application. Select the settings icon from the device details page and choose 'Remove Device'. This action places the controller into 'Remove' or 'Z-Wave Exclusion' mode.
- Locate the pinhole reset button on the back of the device.
- With the controller in Remove (Z-Wave Exclusion) mode, use a paper clip or similar object to tap the pinhole button. The device's Connection LED will turn solid red, indicating it has been removed from the network.
Ring Alarm Keypad – Factory Reset
Factory Default Instructions:
- To restore the Ring Alarm Keypad to factory default settings, locate the pinhole reset button on the device. This button is found on the back of the device after removing the back bracket.
- Using a paperclip or similar object, insert it into the pinhole and press and hold the button for 10 seconds.
- The device's Connection LED will rapidly blink green continuously for 10 seconds. After approximately 10 seconds, when the green blinking stops, release the button. The red LED will turn on solid, indicating the device has been removed from the network.
Note: Use this procedure only if the network primary controller is missing or otherwise inoperable.
Wake-Up Notification
This feature is not applicable. The Ring Alarm Keypad (LSS) is a Frequently Listening Receiver Slave (FLiRS) device and does not support the Wake Up Command Class.
Z-Wave Command Classes
The Keypad supports various Z-Wave command classes essential for its operation and integration.
| Command Class | Version | Required Security Class |
|---|---|---|
| Association | 2 | Highest granted |
| Association Group Information | 3 | Highest granted |
| Device Reset Locally | 1 | Highest granted |
| Firmware Update Meta Data | 5 | Highest granted |
| Indicator | 3 | Highest granted |
| Manufacturer Specific | 2 | Highest granted |
| Multi-Channel Association | 3 | Highest granted |
| Powerlevel | 1 | Highest granted |
| Security 2 | 1 | none |
| Security 0 | 1 | none |
| Supervision | 1 | none |
| Transport Service | 2 | none |
| Version | 3 | Highest granted |
| Z-Wave Plus Info | 2 | none |
| Notification | 8 | Highest granted |
| Configuration | 4 | Highest granted |
| Battery | 2 | Highest granted |
| Entry Control | 1 | Highest granted |
Association Command Class
| Group Identifier | Max Nodes | Description |
|---|---|---|
| 1 (Lifeline) | 0x05 | 1. Notification Report (See notification CC section for notifications that are sent) 2. Entry Control Notification 3. Battery Report 4. Device Reset Locally Notification |
Configuration Command Class
The Keypad supports the following configuration parameters:
| Parameter Number | Description | Number of Bytes | Default | Min | Max | Format |
|---|---|---|---|---|---|---|
| 1 | Heartbeats: This parameter is the number minutes between heartbeats. Heartbeats are automatic battery reports on a timer after the last event. | 1 | 70 (0x46) | 1 (0x01) | 70 (0x46) | 1 |
| 2 | Number of application level retries attempted for messages either not ACKed or messages encapsulated via supervision get that did not receive a report. | 1 | 1 (0x01) | 0 (0x00) | 5 (0x05) | 2 |
| 3 | Application Level Retry Base Wait Time Period: The number base seconds used in the calculation for sleeping between retry messages. | 1 | 5 (0x05) | 1 (0x01) | 60 (0x3C) | 3 |
| 4 | Announcement Audio Volume (for audio files - should this be lumped into one of the other volume settings?) | 1 | 7 | 0 | 210 | 4 |
| 5 | Key Tone Volume | 1 | 6 | 0 | 10 | 5 |
| 6 | Siren Volume | 1 | 10 | 0 | 10 | 6 |
| 7 | Long press emergency duration (seconds): This parameter allows a user to configure the duration in seconds for the hold time required to capture a long press. This includes Emergency Buttons + Mode Buttons (Police, Fire, Medical, Disarmed, Home, Away). | 1 | 3 | 2 | 5 | 7 |
| 8 | Long press number pad duration (seconds): This parameter allows a user to configure the duration in seconds for the hold time required to capture a long press. This includes Number Pad + Check & X (0-9, Check, X). | 1 | 3 | 2 | 5 | 8 |
| 9 | Proximity Display Timeout: Timeout in seconds when proximity is detected and no input is received. | 1 | 5 | 0 | 30 | 9 |
| 10 | Button Press Display Timeout: Timeout in seconds when any button is pressed, but a sequence is not completed and buttons are no longer being pressed. | 1 | 5 | 0 | 30 | 10 |
| 11 | Status Change Display Timeout: Timeout in seconds when indicator command is received from the hub to change status. | 1 | 5 | 0 | 30 | 11 |
| 12 | Security Mode Brightness: Adjusts the brightness of the security mode buttons. | 1 | 100 | 0 | 100 | 12 |
| 13 | Key Backlight Brightness: Adjusts the brightness of the keypad backlight. Used for Key Backlight LEDs only. Available settings: 0-100%. | 1 | 100 | 0 | 100 | 13 |
| 14 | Ambient Light Sensor Level: Light threshold where keypad will stop backlighting if higher than. | 1 | 5 | 0 | 100 | 14 |
| 15 | Proximity On/OFF: Turn On and Off the Proximity Detection. | 1 | 1 | 0 | 1 | 15 |
| 16 | Ramp Time Config: Ramp time in milliseconds to turn the LEDs on/off. Applies to all LEDs on the keypad. | 1 | 50 | 0 | 255 | 16 |
| 17 | Low Battery Threshold: The percentage level at which the display would turn on the yellow battery indicator (whenever the display is on). | 1 | 15 | 0 | 100 | 17 |
| 18 | Languages Set: bit number in the languages supported bitmask to set. | 1 | 30 (US English) | 0 | 31 | 18 |
| 19 | Warn Battery Threshold: The percentage level at which the display would turn on the red battery indicator (whenever the display is on). | 1 | 5 | 0 | 100 | 19 |
| 20 | The number of milliseconds waiting for a Supervisory Report response to a Supervisory Get encapsulated command from the device before attempting a retry. | 2 | 1500 (0x5DC) | 500 (0x1F4) | 5000 (0x1388) | 20 |
| 21 | System Security Mode Display: (Always, Sometimes, Never). • 601 = Always On • 1 - 600 = periodic interval • 0 = Always | 2 | 0 | 0 | 601 | 21 |
| 22 | Languages Supported (Get): returns bitmask of languages supported. Bits set to 1 indicate that the language is supported. | 4 | N/A | N/A | N/A | 22 |
Notification Command Class, V8
This section details the notification events and their associated command classes and values.
| Sensor Condition | Command Class and Value | Association Group |
|---|---|---|
| AC mains power reconnected | Notification Report Type: 0x08 Power Management State: 0x03 AC mains reconnected | 1 (Lifeline) |
| AC mains power disconnected | Notification Report Type: 0x08 Power Management State: 0x02 AC mains disconnected | 1 (Lifeline) |
| Watchdog Notification | Notification Report Type: System 0x09 State Value: 0x04 System Software Failure State Parameter Value = 0x55 | 1 (Lifeline) |
| Software Fault (Ring) | Notification Report Type: System 0x09 State Value: 0x04 System Software Failure State Parameter Value = 0xAA (Ring Value for Soft Fault) | 1 (Lifeline) |
| Software Fault (SDK) | Notification Report Type: System 0x09 State Value: 0x04 System Software Failure State Parameter Value = 0xA9 (SDK Value for Soft Fault) | 1 (Lifeline) |
| Software Reset (Not triggered by failure) | Notification Report Type: System 0x09 State Value: 0x04 System Software Failure State Parameter Value = 0xAC | 1 (Lifeline) |
| Power On Reset | Notification Report Type: 0x08 Power Management Event Parameter: 0x01 Power has been applied | 1 (Lifeline) |
| Brownout | Notification Report Type: 0x08 Power Management Event: 0x05 Voltage Drop/Drift | 1 (Lifeline) |
| Pin Reset (soft reset) | Notification Report Type: System 0x09 State Value: 0x04 System Software Failure State Parameter Value = 0xAB | 1 (Lifeline) |
| Dropped Frame | Yes, via Notification Set of Notification Type 0x07, and status of 0x00: This type of notification turned off 0xFF: This type of notification turned on | 1 (Lifeline) |
Supplier's Declaration of Conformity – Compliance Information Statement
Unique Identifier: Ring Contact Sensor
Responsible Party and Party issuing Supplier's Declaration of Conformity: Ring LLC dba Ring, 1523 26th Street, Santa Monica, CA 90404 U.S.A. www.ring.com / Legal@ring.com
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Innovation, Science and Economic Development Canada (ISED) Compliance
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
French Compliance Statement: Conformité Innovation Sciences et Développement Économique Canada (ISDE) L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 1. L'appareil ne doit pas produire de brouillage. 2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
CAN ICES-3 (B)/NMB-3(B)
Radio Frequency Exposure Information
In accordance with FCC requirements of human exposure to radio frequency fields, the radiating element shall be installed such that a minimum separation distance of 20 cm is maintained from the general population.
French RF Exposure Statement: Conformément aux exigences d'Industrie Canada en matière d'exposition humaine aux champs de radiofréquences, l'élément rayonnant doit être installé de telle sorte qu'une distance minimale de 20 cm soit maintenue par rapport à la population générale.
Safety Warnings
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
AVERTISSEMENT: Tout changement ou modification à cet appareil qui n'a pas fait l'objet d'une autorisation expresse par la partie responsable de sa conformité pourrait annuler le droit pour l'utilisateur d'opérer l'équipement.
CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. There are no user serviceable parts inside the unit. Refer to customer support for any repairs.
ATTENTION: Pour réduire le risque d'électrocution, NE PAS ouvrir l'appareil. Aucune pièce interne n'est réparable par l'utilisateur. Veuillez vous référer au service à la clientèle pour toute réparation.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of the used batteries according to the manufacturer's instructions.
ATTENTION: Danger d'explosion si la pile n'est pas remplacée correctement. Remplacez la pile uniquement par une pile identique ou par une pile du même type que celle recommandée par le fabricant. Suivez les instructions du fabricant pour jeter les piles usées.
Warranty Information
To review your warranty coverage, please visit www.ring.com/warranty.
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