Symetrix T-7 Glass Touchscreen Quick Start Guide

What Ships in the Box

• T-7 touchscreen
• Universal flush mount bracket
• Two zinc-plated steel M3.5 x 25mm Phillips pan head screws
• Four zinc-plated steel 6-32 x 1.25" Phillips pan head screws
• Two painted black steel 2-56 x 5/16" Torx T8 screws
• Torx T8 screwdriver
• This Quick Start Guide

What You Need to Provide

• Windows PC with the following minimum specifications:
  • 1 GHz or higher processor
  • Windows 10 or higher
  • 1 GB free storage space
  • 1280x1024 graphics capability
  • 16-bit or higher colors
  • Internet connection
  • 8 GB of RAM
  • Network (Ethernet) interface
  • CAT5e/CAT6 cable

Getting Help

Composer, the Windows software that configures the T-7 Glass touchscreen hardware, includes a help file which acts as a complete User's Guide for both hardware and software. For questions beyond this guide, contact Symetrix Technical Support:

• Tel: +1.425.778.7728 ext. 5
• Web: https://www.symetrix.co
• Email: support@symetrix.co
• Forum: https://www.symetrix.co/Forum

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water. Do not expose to dripping or splashing. Do not place liquid-filled objects, such as vases, on the apparatus.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install only according to manufacturer's instructions.
8. Do not install near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Ensure proper ESD control and grounding when handling exposed I/O terminals.
10. Protect the power cord from being walked on or pinched, especially at plugs, convenience receptacles, and the point where it exits the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. Use caution when moving a cart/apparatus combination to avoid tip-over injuries.
13. Unplug this apparatus during lightning storms or when unused for long periods.
14. Refer all servicing to qualified service personnel. Servicing is required if the apparatus is damaged in any way, such as a damaged power-supply cord or plug, liquid spilled, objects fallen into the apparatus, exposure to rain or moisture, failure to operate normally, or if it has been dropped.

CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE

French Safety Note: AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR. Il ne se trouve a l'interieur aucune piece pourvant entre reparée l'usager. S'adresser a un reparateur compétent.

Symbol Explanations:

• The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may pose a risk of electric shock.
• The exclamation point within an equilateral triangle alerts the user to important operating and maintenance (servicing) instructions in the accompanying literature (this Quick Start Guide).

User Serviceable Parts: There are no user serviceable parts inside this Symetrix product. For service, customers in the U.S. should refer all servicing to the Symetrix factory. Customers outside the U.S. should refer all servicing to an authorized Symetrix distributor. Distributor contact information is available online at: https://www.symetrix.co.

FCC/IC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment under FCC rules. Cet appareil numérique de la classe B respecte toutes les Exigences du Règlement sur le matériel brouilleur du Canada.

Declaration of Conformity

Symetrix Incorporated, 12123 Harbour Reach Dr Ste 106, Mukilteo, Washington 98275, USA, declares under its sole responsibility that the following products:

Model: T-7

The T-7 is in conformity with the provisions of the following European Regulations, including all amendments, and with national legislation implementing these Regulations:

EN 55032, EN 55035 (EMC International), FCC Part 15, ICES-003 (EMC-USA, CAN), UKCA, EAC, RoHS (Health/Environmental)

The technical construction file is maintained at: Symetrix Inc., 12123 Harbour Reach Dr Ste 106 Mukilteo, WA. 98275 USA

Date of issue: September 21st, 2023

Place of issue: Mukilteo, Washington, USA

Mark Graham, CEO

For and Behalf of Symetrix Incorporated

Wall Mount Installation Instructions

1. Screw the universal flush mount bracket into the wall mounted back box using the appropriate screws for US or Euro boxes. Ensure the arrows face up.
   [Diagram: Universal flush mount bracket being attached to a wall box with screws. Arrows indicate upward orientation.]
2. Connect the CAT5/6 cable to the T-7 Glass touchscreen.
   [Diagram: CAT5/6 cable connected to the T-7 Glass touchscreen.]
3. Align and gently press the T-7 unit onto the universal flush mount bracket, ensuring the arrows on the T-7 are pointing up. The support bracket should conceal the universal flush mount bracket and sit flush with the wall. Pull down lightly on the T-7 unit to ensure it is fully seated. Using the included Torx screwdriver, screw in the two (2) pre-inserted set screws on the bottom of the support bracket until tight. Do not over tighten.
   [Diagram: T-7 unit being mounted onto the bracket, showing alignment and set screws at the bottom.]
4. To remove the T-7 Glass from the universal flush mount bracket, partially unscrew the two (2) set screws on the bottom of the support bracket using the included Torx screwdriver. Lift the unit up and off of the wall.
   [Diagram: T-7 unit being removed from the wall mount bracket by loosening set screws and lifting.]

Tabletop Stand Installation Instructions

1. Attach the universal flush mount bracket to the upper and lower table mount stand sections using the eight (8) included 6-32 x 1½" Phillips pan head screws. Ensure the arrows on the bracket are facing up for the desired angle of the stand.
   [Diagram: Universal flush mount bracket attached to tabletop stand sections with screws. Arrows indicate upward orientation.]
2. Attach the four (4) included non-skid pads to the underside of either the upper or lower table mount bracket, depending on which surface will be rested upon.
   [Diagram: Non-skid pads attached to the underside of the table mount bracket.]
3. Connect the CAT5/6 cable to the T-7 Glass touchscreen through the center hole of the stand. Optional: Secure the cable to the strain relief tie down with the included zip tie.
   [Diagram: CAT5/6 cable connected through the stand to the T-7 Glass touchscreen, with optional zip tie for strain relief.]
4. Align and gently press the T-7 unit onto the universal flush mount bracket, ensuring the arrows on the T-7 are pointing up. The support bracket should conceal the universal flush mount bracket and sit flush with the stand. Pull down lightly on the T-7 unit to ensure it is fully seated. Using the included Torx screwdriver, screw in the two (2) pre-inserted set screws on the bottom of the support bracket until tight. Do not over tighten.
   [Diagram: T-7 unit being mounted onto the stand bracket, showing alignment and set screws at the bottom.]
5. To remove the T-7 Glass from the universal wall mount bracket, partially unscrew the two (2) set screws on the bottom of the support bracket using the included Torx screwdriver. Lift the unit up and off of the stand.
   [Diagram: T-7 unit being removed from the stand mount bracket by loosening set screws and lifting.]

Software Installation

Composer® software provides real-time set-up and control of Composer-Series DSPs, controllers, and endpoints from a Windows PC environment.

1. Download the Composer software installer from the Symetrix web site (https://www.symetrix.co).
2. Double-click the downloaded file and follow the on-screen directions to install.

After installation, refer to the Help File for full connection and configuration information.

Networking PHY Dante Devices

Devices with a single Dante port do not have an internal Ethernet switch; the RJ45 jack connects directly to the Dante Ethernet physical transceiver (PHY). In these cases, connect the Dante port to an Ethernet switch before connecting to another PHY Dante device to avoid audio dropouts on Dante channels. Dante PHY devices include many Ultimo-based devices and Symetrix hardware such as Prism, xIn 4, xOut 4, xIO 4x4, xIO Stage 4x4, xIO Bluetooth, xIO Bluetooth RCA-3.5, and xIO XLR-Series.

System Setup

Successful system setup requires establishing communications with a Symetrix DSP (e.g., Radius NX, Prism).

Basic Connections

1. Connect the Control Ethernet port on the DSP to an Ethernet switch using a CAT5e/6 cable. Connect the Dante port on the DSP with a CAT5e/6 cable to the same Ethernet switch for shared Dante and Control networks, or to a different Ethernet switch for separate Dante and Control networks.
2. Connect the PC running Composer to the Ethernet switch used for Control with a CAT5e/6 cable.
3. To power a PoE Dante device, connect the Dante port on the device to a PoE-enabled port on the Dante switch. Alternatively, connect the Dante port to a PoE injector and then from the PoE injector to the Dante switch.
4. To power a PoE Control device, connect the Control port on the device to a PoE-enabled port on the Control switch. Alternatively, connect the Control port to a PoE injector and then from the PoE injector to the Control switch.

Network Setup

About DHCP

Symetrix network-enabled devices boot with DHCP enabled by default. When connected to a network, they will look for a DHCP server to obtain an IP address. This process may take several minutes. Computers attached to the same network and obtaining IP addresses from the same DHCP server will be ready to go.

If no DHCP server is present and Windows default network settings are used, the PC will set an IP in the range of 169.254.x.x with a subnet mask of 255.255.0.0 to communicate with the device. This automatic private IP address uses the last four alphanumeric characters of the device's MAC address (converted to decimal for IP address) for the 'x.x' values. MAC addresses are found on a sticker on the hardware's back.

Even if the PC's default settings have been changed, the device will attempt to establish communications by setting up appropriate routing table entries to reach devices with 169.254.x.x addresses.

Connecting to Device from Host Computer on Same LAN

The Symetrix device and host computer require the following:

1. IP Address: The unique address of a node on a network.
2. Subnet Mask: Configuration that defines which IP addresses are included in a particular subnet.
3. Default Gateway (optional): The IP address of a device that routes traffic from one subnet to another. This is only needed when the PC and device are on different subnets.

If connecting to an existing network, an administrator should provide this information or it may be provided by a DHCP server. For security, AV system devices should not be placed directly on the Internet. If they are, an administrator or Internet Service Provider can provide the necessary information.

If on a private network directly or indirectly connected to the device, you can allow automatic IP address assignment or assign a static IP address. For separate networks with static addresses, consider using IP addresses from RFC-1918 "Private-Use" networks:

• 172.16.0.0/12 = IP addresses 172.16.0.1 through 172.31.254.254 with a subnet mask of 255.240.0.0
• 192.168.0.0/16 = IP addresses 192.168.0.1 through 192.168.254.254 with a subnet mask of 255.255.0.0
• 10.0.0.0/8 = IP addresses 10.0.0.1 through 10.254.254.254 with a subnet mask of 255.255.0.0

Configuring IP Parameters

Locating Hardware

Discover and connect to device hardware using the Composer Locate Hardware dialog (found in the Hardware menu), by clicking the Locate Hardware icon in the toolbar, or by clicking on a particular unit icon. Composer directly locates DSPs and control devices. Dante devices are located by an already located, online DSP in the Site File.

Keyboard shortcut: [Ctrl]+[Shift]+[L]

IP Configuration with Composer®

The Composer Locate Hardware dialog scans the network and lists available components. Select the unit to assign an IP address to and click the Properties button. To assign a static IP address, select "Use the following IP address" and enter the appropriate IP address, subnet mask, and gateway. Click OK. In the Locate Hardware dialog, ensure the device is selected and click "Select Hardware Unit" to use it in your Site File. Close the dialog.

Reset Switch

To be used under technical support supervision, the device can reset its network configuration and revert to factory defaults. Locate the reset switch using the guide's illustrations or the product data sheet.

1. Short press and release: Resets network configuration, returns to DHCP.
2. Apply power while holding, release after unit boots then reboots: Factory resets unit.

Symetrix Limited Warranty

What is Covered by this Warranty:

Symetrix, Inc. warrants the product to be free from defects in material and workmanship for five (5) years from the date of shipment from the Symetrix factory. Symetrix's obligations are limited to repairing, replacing, or partially crediting the original purchase price, at Symetrix's option, for defective parts. The Buyer must provide prompt notice of any defect and satisfactory proof thereof. Symetrix may require proof of the original date of purchase (copy of original authorized Symetrix Dealer's or Distributor's invoice). Final determination of warranty coverage lies solely with Symetrix.

This product is designed for professional audio systems and not for other usage. For consumer purchases for personal, family, or household use, Symetrix expressly disclaims all implied warranties, including warranties of merchantability and fitness for a particular purpose. This limited warranty extends to the original purchaser and anyone who purchases the product within the specified warranty period from an authorized Symetrix Dealer or Distributor. This limited warranty grants the Buyer certain rights, and the Buyer may have additional rights provided by applicable law.

What is not Covered by this Warranty:

• Non-Symetrix branded hardware or software.
• Products that have been modified.
• Symetrix software (including embedded software or apps).
• Damage caused by accident, abuse, misuse, exposure to liquids, fire, earthquake, acts of God, or other external causes.
• Damage caused by improper or unauthorized repair. Only Symetrix technicians and authorized international distributors may repair Symetrix products.
• Cosmetic damage (scratches, dents) unless failure is due to a defect in materials or workmanship within the warranty period.
• Conditions caused by normal wear and tear or aging.
• Damage caused by use with another product.
• Products with removed, altered, or defaced serial numbers.
• Products not sold by an authorized Symetrix Dealer or Distributor.

Buyer Responsibilities:

Symetrix recommends making backup copies of Site Files before servicing. Symetrix is not responsible for the loss or reprogramming time of Site Files during service.

Legal Disclaimers and Exclusion of other Warranties:

These warranties are in lieu of all other warranties, whether oral, written, express, implied, or statutory. Symetrix, Inc. expressly disclaims any IMPLIED warranties, including fitness for a particular purpose or merchantability. Symetrix's warranty obligation and Buyer's remedies are SOLELY and exclusively as stated herein.

Limitation of Liability:

Symetrix's total liability on any claim will not exceed the retail price of the product or part giving rise to the claim. Symetrix is not liable for incidental or consequential damages, including loss of revenue, cost of capital, claims for service interruptions or failure to supply, and costs related to labor, overhead, transportation, installation, or removal of products, substitute facilities, or supply houses.

Servicing a Symetrix Product:

The remedies provided are the Buyer's sole and exclusive remedies. No repair or replacement extends the applicable warranty period for the entire product. Any repair warranty extends for 90 days following the repair or the remainder of the product's warranty period, whichever is longer.

For service in the United States, contact Symetrix Technical Support for a Return Authorization (RA) number and repair information. For service outside the United States, contact your regional Symetrix distributor.

Products must have an RA number for return. Buyer prepays freight charges to the Symetrix factory. Symetrix reserves the right to inspect products before repair or replacement. Warranty repairs returned via commercial carrier within the continental United States are freight prepaid. Outside the continental United States, returns are freight collect.

Advance Replacements:

Units out of warranty or sold outside the United States do not qualify for Advance Replacement. In-warranty units failing within 90 days may be replaced or repaired based on available service inventory. The customer is responsible for return shipping. Repaired equipment is shipped back at Symetrix's cost. Advance replacements are invoiced as a normal sale; the defective unit must be returned within 30 days of RA issue date and will be credited against the replacement invoice after evaluation. An evaluation fee applies if no problem is found.

Units returned without a valid RA number may experience significant delays. Symetrix is not liable for such delays.

Returns and Restocking Fees

All returns are subject to Symetrix approval. No credit is issued for items returned after 90 days from invoice date.

Return due to Symetrix Error or Defect:

Units returned within 90 days are not subject to a restocking fee and are credited in full (including freight). Symetrix assumes return shipping costs.

Return for Credit (not due to Symetrix error):

Units in a factory sealed box purchased within 30 days can be returned without a restock fee in exchange for a PO of greater value. Symetrix is not liable for return shipping.

Restock Fee Schedule for Returns for Credit (not due to Symetrix error):

• Factory Seal Intact: 0-30 days from invoice date: 10% if no replacement PO of equal or greater value is placed. 31-90 days from invoice date: 15%. Returns not accepted after 90 days.
• Factory Seal Broken: May be returned up to 30 days with a 30% restocking fee. Symetrix is not liable for return shipping.

Out of Warranty Repairs

Symetrix will attempt to repair units outside of warranty for up to seven years from the invoice date, but repairs are not guaranteed. The Symetrix web site lists authorized partners for repairs beyond seven years. Repair rates and turnaround times are set by these partners.