Manuals+

ARRIS SURFboard Cable Modem Quick Start Card

Before returning this product to the store for any reason, please visit www.arris.com/selfhelp for assistance.

[Space for Product Specific Label]

Getting Started

1 Unbox the device; plug in the power cable (included) and a coax cable (not included).

SURFboard cable modem

[Diagram showing ARRIS SURFboard cable modem with ports labeled: Ethernet port, Coax cable connection]

Power cable

Coax cable

From your Internet Service Provider

Use the first Ethernet port to connect your device. Note: If you have a second Ethernet port, contact your Internet Service Provider to activate.

2 Download and install the SURFboard Central mobile app to set up and manage your device.

[Illustration of a smartphone screen showing 'ESTABLISHING CONNECTION' with buttons like 'Wait 5-10 mins', 'I'M ONLINE', 'I'M NOT ONLINE', 'Am I Online?']

Scan to download the SURFboard Central mobile app

With the mobile app, you get:

  • Step-by-step installation instructions
  • Activation support for your specific service provider
  • Automatic device registration for warranty
  • Product documentation, Tech Support, and FAQs
  • Software License and Warranty information

[App Store logo] [Google Play logo]

Need help? For product activation support, contact your Internet Service Provider directly.

Using Web Interface: After product activation, access your device by connecting an Ethernet cable between your desktop/laptop and your cable modem and then navigating to 192.168.100.1 in a Web browser.

Username: admin (case-sensitive)

Password: Last 8 digits of the Serial Number on your modem label

Models: SBS34, 850030172303, ARSVD01823-B Surf Board Docsis 3.1 Cable Modem, ARSVD01823-B, Surf Board Docsis 3.1 Cable Modem, Docsis 3.1 Cable Modem, Cable Modem

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