Shark APEX UpLight™ Corded Lift-Away® Vacuum

OWNER'S GUIDE

It's important to read this manual prior to using your new product for the first time.

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.

DO NOT force into outlet or try to modify to fit.

WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

When using an electrical appliance, basic precautions should always be followed, including:

  1. Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
  2. Use only identical replacement parts.
  3. Carefully observe and follow the instructions provided to avoid improper use. DO NOT use the vacuum for any purpose other than those described in this manual.
  4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
  5. The use of an extension cord is NOT recommended.
  6. This vacuum cleaner contains no serviceable parts.

USE WARNINGS

This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children.

Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.

  1. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
  2. DO NOT handle plug or vacuum cleaner with wet hands.
  3. DO NOT use without filters in place.
  4. Only use Shark® branded filters and accessories. Failure to do so will also void the warranty.
  5. DO NOT damage the power cord:
    1. DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
    2. DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
    3. DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
  6. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

READ ALL INSTRUCTIONS BEFORE USE

  1. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before plugging in and turning on the unit again.
  2. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
  3. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
  4. Use extra care when cleaning on stairs.
  5. DO NOT leave the vacuum cleaner unattended while plugged in.
  6. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
  7. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
  8. Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
  9. DO NOT use to pick up:
    1. Liquids
    2. Large objects
    3. Hard or sharp objects (glass, nails, screws, or coins)
    4. Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
    5. Smoking or burning objects (hot coals, cigarette butts, or matches)
    6. Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
    7. Toxic materials (chlorine bleach, ammonia, or drain cleaner)
  10. DO NOT use in the following areas:
    1. Poorly lit areas
    2. Wet or damp surfaces
    3. Outdoor areas
    4. Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
  11. Turn off all controls before plugging in or unplugging the vacuum.
  12. Unplug from electrical outlet when not in use and before any maintenance or cleaning.
  13. Hand wash with water only. Washing with cleaning chemicals could damage the unit.
  14. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
  15. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
  16. Make sure the dust cup and all filters are in place after routine maintenance.
  17. If provided, secure the power cord around the two cord hooks during storage.

SAVE THESE INSTRUCTIONS

ASSEMBLY

1. Lift the Floor Nozzle Tube, pushing it firmly until it stands upright. The Retractable Wheels will extend so the vacuum can stand on its own.

2. Insert the Wand into the floor nozzle tube.

3. Attach the Lift-Away® Pod to the wand.

Ensure all connections click securely into place.

NOTE: Accessories may vary depending on the model. Refer to quick guide, if available.

The images shown here are for illustrative purposes only and may be subject to change.

[Diagram showing assembly steps: 1. Floor nozzle tube lifted, 2. Wand inserted into tube, 3. Lift-Away pod attached to wand with a click.]

CLEANING MODES

UPRIGHT

To vacuum in upright mode, plug in the power cord, then press the Power button [Power Button] on the back of the handle. Step on the footprint icon [Footprint Icon] on the floor nozzle and tilt the handle back to activate the brushroll. The retractable wheels will automatically slide back for easy maneuverability while vacuuming.

[Diagram showing upright mode: vacuum standing, user stepping on nozzle, tilting handle.]

ABOVE-FLOOR WITH WAND

To clean above-floor areas with the wand, remove it from the floor nozzle and add an accessory. To detach the wand, stand the vacuum upright, then step on the release pedal and pull up the wand.

[Diagram showing wand detachment and accessory attachment.]

WAND WITH EXTENDED HOSE

For even more reach and flexibility with the wand, slide the hose cuff down to extend the integrated hose.

NOTE: When finished with the hose, slide the hose cuff back into place while reattaching the wand to the pod.

[Diagram showing hose extension.]

LIFT-AWAY® POD WITH HOSE

To clean with the Lift-Away pod, detach it by pressing the Pod Release button. Attach an accessory for more reach when cleaning above-floor areas like stairs and furniture. For added flexibility and reach, slide the cuff down to extend the hose.

NOTE: When finished with the hose, slide the hose cuff back into place.

NOTE: Accessories are compatible with both the wand and integrated hose.

[Diagram showing Lift-Away pod detachment and hose extension.]

STABILITY

Return vacuum to upright position. The retractable wheels will extend to keep the vacuum in a standing position.

For easy maneuverability in storage mode, tilt the handle back and roll the vacuum on the retractable wheels. To take the vacuum out of storage mode, step on the footprint icon on the floor nozzle and tilt the handle back. The retractable wheels will slide back.

[Diagram showing vacuum in upright storage position.]

CORD

Wrap the cord around the two cord hooks for storage and to avoid damage.

[Diagram showing cord wrapped around hooks.]

MAINTENANCE

EMPTYING THE DUST CUP

IMPORTANT: Unplug the power cord before performing any maintenance. Keep the Lift-Away® pod attached to the wand while emptying the dust cup.

To remove the dust cup from the Lift-Away® pod, slide up both Dust Cup Release latches on the back of the handle at the same time and pull out the dust cup.

Press the button on the bottom of the dust cup to release debris into the trash.

To remove collected debris from Mesh Screen, press top release button and lift handle to open.

To reinstall, place bottom of dust cup into pod and then tilt it until it clicks into place.

[Diagrams showing dust cup removal, debris release, mesh screen access, and reinstallation.]

CLEANING FILTERS

Regularly rinse and replace the filters to maintain your vacuum's suction power.

To clean filters, rinse with cold water only. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

IMPORTANT: DO NOT use soap when cleaning the filters.

PRE-MOTOR FILTERS

CLEAN PRE-MOTOR FILTERS ONCE A MONTH

Remove Dust Cup, then lift out the Filter Frame. Pull up the Foam Filter to remove it from the frame. The Felt Filter is built into the frame and cannot be removed. To reinstall, slide the foam filter over the frame, then reinsert the frame into the dust cup.

[Diagram showing foam filter removal from frame.]

HEPA FILTER

CLEAN HEPA FILTER EVERY YEAR

Press the Cover Latch above the Filter Cover, then pull off the cover. To detach the HEPA Filter, push the tab on the front.

To replace the HEPA filter, insert it back into the pod, pressing up firmly until it clicks into place. To replace the filter cover, insert the two pegs on the cover into the slots in the pod. Then tilt the cover upward, pressing until it clicks into place.

[Diagram showing HEPA filter removal and replacement.]

REPLACING FILTERS

The Pre-Motor Filters should be replaced every 2.5 years. The HEPA Filter should be replaced every 3 years.

[Image placeholder for Replacement Pre-Motor Foam & Filter Support Kit and Replacement HEPA Filter.]

MAINTENANCE

NOZZLE MAINTENANCE

If you notice any hair wrap, continue vacuuming and the Self-Cleaning Brushroll will automatically remove it. If some hair wrap remains after continued use, remove the brushroll cover from the bottom of the nozzle and carefully clean off the hair.

To remove the cover, use a coin [Coin] to turn the locks counterclockwise. Lift off the cover and remove any debris or hair wrap. Check the Debris Intake and clear away any dirt or blockages.

To close the cover, push down until it clicks into place, then turn the locks clockwise until closed.

[Diagram showing brushroll cover removal and debris intake.]

CLEANING THE SOFT ROLLER

1. To remove the Soft Roller, slide the Eject Roller button [Eject Roller Button] on the floor nozzle.

2. Tap loose debris off the Soft Roller. Use a dry towel to wipe it clean, and to remove any debris caught in the teeth behind the Soft Roller.

3. Hand-wash the Soft Roller as needed. Use only water, and let it air-dry completely for at least 24 hours.

4. Reinsert the Soft Roller and press it in until it clicks securely into place.

NOTE: For best performance, keep the Soft Roller clean with regular maintenance.

[Diagram showing soft roller removal, cleaning, and reinsertion.]

CHECKING FOR BLOCKAGES

CHECK POD

Remove the dust cup from the pod to check the intake opening inside. Then detach the pod from the wand to check the hose.

[Diagram showing pod intake check.]

CHECK WAND

Detach the wand and check it for blockages.

[Diagram showing wand check.]

CHECK FLOOR NOZZLE

Detach the wand, then remove the Soft Roller. Tilt the floor nozzle tube back and check openings for blockages. Reinsert Soft Roller until it clicks securely into place.

Remove any blockages or debris from the floor nozzle debris intake (See Nozzle Maintenance section).

[Diagram showing floor nozzle check after soft roller removal.]

BRUSHROLL INDICATOR LIGHT

What does the Brushroll Indicator Light mean?

  • Solid Green: The brushrolls are spinning and working properly.
  • Solid Red: There is a jam in the brushroll area. Turn off the vacuum and unplug it, then remove any blockages in the nozzle.
  • Flashing Red: The motorized floor nozzle is overheating. Turn off the vacuum, unplug it, and remove any blockages. Let the vacuum cool down for at least 60 minutes before restarting. See Troubleshooting section for more information.

TROUBLESHOOTING

Vacuum is not picking up debris. No suction or light suction.

(Refer to Maintenance section for more information.)

  • Empty the dust cup. Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinstalling them.
  • Check floor nozzle for blockages; clear blockages if required.
  • Remove any string, carpet fibers, or hair that may be wrapped around the brushroll or Soft Roller.
  • Ensure the brushroll cover is locked in place. First, turn the nozzle upside down. Using a coin, turn the three locks counterclockwise. Push down on both sides of the cover until it clicks securely into place, then turn locks clockwise to close.

Vacuum lifts area rugs.

Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.

Turn off the unit to disengage the brushrolls. To restart, press the power button on the handle.

Brushrolls do not spin.

If the brushroll indicator light turns solid red, immediately turn off and unplug the vacuum. Disconnect the wand from the floor nozzle and clear any blockages.

Reconnect the wand, plug in the vacuum, and turn on the power.

If the brushroll indicator light on the floor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact Service center.

Vacuum turns off on its own or the indicator light flashes red.

This vacuum is equipped with a motor-protective thermostat that will shut off if it overheats. Should this occur, perform the following steps to restart the motor-protective thermostat:

  1. Turn vacuum off and unplug it.
  2. Empty dust cup and clean filters (see Emptying the Dust Cup section).
  3. Disassemble the entire vacuum.
  4. Check for blockages in hose, wand, floor nozzle, inlet openings, and accessories.
  5. Reassemble the entire vacuum to ensure all parts click into place.
  6. Allow unit to cool for a minimum of 60 minutes.
  7. Plug in vacuum and turn it on.

Vacuum is making a loud noise.

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught behind the brushroll. (Refer to Maintenance section for more information.)

TECHNICAL SPECIFICATIONS

Voltage: 120V, 60Hz

Benefits of registering your product and creating an account:

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TIP: The model number is on the rating label on the back of the pod.

TIP: The date code is on one of the prongs of the power cord plug.

QUICK START GUIDE SUMMARY

WHAT'S INSIDE

  • A Lift-Away® Pod
  • B Wand
  • C Floor Nozzle
  • D Crevice Tool
  • E Upholstery Tool
  • F Self-Cleaning Pet Power Brush

TIPS

  • When storing, wrap cord around cord hooks. For quick cord access, rotate upper hook down and remove cord.
  • When the vacuum is placed in the upright position, the retractable wheels will extend so the vacuum can stand up on its own.
  • NOTE: Accessories may vary depending on the model.

ASSEMBLY

Lift the floor nozzle tube, pushing it firmly until it stands upright, then insert the wand into the tube. Ensure all parts are firmly CLICKED into place.

[Diagram showing assembly steps: A to B, B to C.]

EMPTYING THE DUST CUP

Empty the dust cup after each use. Keep the Lift-Away pod attached to the wand while emptying the dust cup.

[Diagram showing dust cup emptying.]

MAINTENANCE

Rinse pre-motor filters every month and HEPA filter once a year. Rinse with cold water only. Allow filters to air-dry completely before reinstalling. See enclosed Owner's Guide for more information.

BRUSHROLL MAINTENANCE

Brushroll access: The self-cleaning brushroll automatically removes hair wrap. If some hair or debris remains after continued use, remove the cover to access the brushroll. Use a coin to turn the locks counterclockwise, then lift off the cover. Remove any debris or hair wrap and clear the debris intake. To close, push down the cover until it clicks into place, then turn the locks clockwise.

Soft Roller: Slide the button on the floor nozzle to eject the Soft Roller. Tap off debris and wipe the roller clean with a dry towel.

[Diagrams showing brushroll access and soft roller maintenance.]

VERSATILE FLOOR-TO-CEILING CLEANING

UPRIGHT

Step on the footprint icon on the floor nozzle and tilt the handle back, then press the power button on the back of the handle.

[Diagram showing upright mode operation.]

ABOVE-FLOOR WITH WAND

For more reach, detach the wand and add an accessory. Step on the wand release pedal and lift the handle.

[Diagram showing above-floor cleaning with wand.]

WAND WITH EXTENDED HOSE

For even more flexibility with the wand, slide the hose cuff down to extend the integrated hose. When finished, slide the hose cuff back into place while reattaching the wand to the pod.

[Diagram showing wand with extended hose.]

LIFT-AWAY® POD WITH HOSE

To clean with the Lift-Away pod, detach it by pressing the Pod Release button. Attach an accessory for more reach. For added flexibility, slide the cuff down to extend the hose. To reattach the hose, slide the hose cuff back into place. Ensure the hose is clicked securely into place before attaching the wand.

[Diagram showing Lift-Away pod with hose.]

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner's Guide is designed to help you get a complete understanding of your new Shark® APEX® UpLight™™™ Corded Lift-Away® Vacuum.

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.

For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents

© 2020 SharkNinja Operating LLC. APEX, DUOCLEAN, LIFT-AWAY, and SHARK are registered trademarks of SharkNinja Operating LLC. UPLIGHT is a trademark of SharkNinja Operating LLC.

Models: QU602Q, QU602QBL, QU602QML, QU602QBX, QU602QPK, QU602QPL, QU602Q UpLight Corded Lift Away Vacuum, QU602Q, UpLight Corded Lift Away Vacuum, Corded Lift Away Vacuum, Lift Away Vacuum, Away Vacuum

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