TRUE Apex Recumbent Elliptical

Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS--SAVE THESE INSTRUCTIONS

This equipment is intended for a commercial or institutional setting. This owner's manual should be accessible to all personal trainers, faculty, and members.

• Read and understand all instructions and warnings prior to use.
• Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician.
• Obtain proper instruction prior to use.
• This unit is intended for commercial use only. Usage class: SC.
• This unit is intended for indoor use only.
• Inspect the unit for incorrect, worn, or loose components and do not use until corrected, replaced, or tightened prior to use.
• Do not wear loose or dangling clothing while using the unit.
• Care should be used when mounting or dismounting the unit.
• Read, understand, and test the emergency stop procedures before use.
• Disconnect all power before servicing the unit.
• Do not exceed maximum user weight of 400 lbs / 181 kg.
• Keep the top side of the moving surface clean and dry.
• Keep children and animals away.
• Use caution when moving and assembling unit.
• All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage, death, or serious injury could occur.

⚠️ WARNING: To reduce the risk of burns, fire, and electric shock or injury to persons, follow these instructions:

• Heart rate monitoring systems may be inaccurate. Over-exercising may result in serious injury or death. If you feel faint, dizzy, or experience pain, stop exercising immediately.
• Health related injuries may result from incorrect or excessive use of exercise equipment.
• TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
• This product can expose you to chemicals including Toluene and Acrylamide which are known to the State of California to cause Cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
• Keep equipment stable on flat ground.
• Risk of personal injury-crushing hazard when equipment is in operation. Keep feet, hands, and fingers away from moving parts.
• Replace warning labels that may be worn, damaged, or missing.
• Replace any non-working or damaged components, remove the unit from service until repair is performed.
• Do not operate the equipment while being covered with a blanket, pillow, plastic, or anything that insulates or stops airflow. Keep air openings free of lint, hair or any obstructing material.
• Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
• Any changes or modifications to this equipment could void the product warranty.
• When using this exercise machine, basic precautions should always be followed.
• Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered. Such substances create the danger of combustion and explosion.
• Use this equipment only for its intended use as described in this manual.
• This stationary training equipment is not suitable for high accuracy purposes.
• Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
• Close supervision is necessary when used near children under the age of 15, or disabled persons.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Do not use attachments not recommended by the manufacturer.
• Allow only trained personnel to service this equipment.
• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
• This machine is self-generated and does not require the use of an electrical outlet with the LED console. Optional touch screen or PVS consoles require 110V AC input and 9V DC 1.5 amp output for console operation only.
• The batteries within self-generated equipment contain materials that are considered hazardous to the environment. Federal law requires proper disposal of these batteries.

? DANGER: To reduce the risk of electric shock, always unplug this product when not in use, before cleaning, or attempting any maintenance activity. Do not handle the plug with wet hands.

• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
• Use a TRUE AC power cord.
• Position this product so the power cord plug is accessible to the user.
• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a handle. Do not run the power cord along the side or under the equipment.
• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a similarly qualified person to avoid a hazard.
• This product must be connected to a properly grounded electrical outlet.
• Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE product support.
• To avoid serious injury, remove and store the power cord when the machine is not in use.
• This appliance should never be left unattended when plugged in.
• Do not use any type of extension cord with this product.
• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water.

? NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

Power Requirements

Read and understand all instructions before plugging any TRUE power cord into an electrical outlet.

DEDICATED LINE

This product does not require a dedicated line.

GROUNDING INSTRUCTIONS

This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

? DANGER:

• Improper connection of the equipment grounding conductor can result in risk of electrical shock.
• Check with a qualified electrician or service provider if you are in doubt as to whether the equipment is properly grounded or installed on a dedicated line.
• Seek a qualified electrician to perform any modifications to the cord or plug. TRUE is not responsible for injuries or damages as a result of cord or plug modification.

To reduce the risk of burns, fire, electric shock, or injury, it is imperative to connect each product to a properly grounded 110V or 220V electrical outlet. The voltage required for your unit is located on the serial number decal (usually on the front of the unit). Depending on where you live voltage requirements differ.

Some TRUE products require a circuit rated 110V, 60 Hz, and 20 amps. In the United States, most residential homes have circuits rated 110V, 60 Hz, and 15 amps. If your unit requires a 20 amp outlet, contact an electrician to install a dedicated 20 amp circuit prior to use.

• 110 Volt--This model is for use on a nominal 110V circuit and has a grounding plug that looks like the plug illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.
• 220 Volt--This model is for use on a circuit having a nominal rating no less than 208V and more than 240V and is factory equipped with a specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the product is connected to an outlet having the same configuration as the plug in figure B. No adapter should be used with this product. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.

FIGURE A Description: A grounded outlet with a grounding pin.

FIGURE B Description: A grounded outlet with a grounding pin.

NOTES:

• The plug configuration for the power adapter may vary by country.
• Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

Space Requirements

TRUE recommends leaving a minimum of 24" (61cm) at the front and rear of the equipment and 39" (99cm) on each side of the equipment. The free area also includes the area for emergency dismount. Where equipment is positioned adjacent to each other, the value of the free area may be shared.

Diagram Description: A top-down view illustrating the recommended space around the equipment. It shows a 'Live Training Area' and a 'Free Area' with dimensions: 39" (99cm) on each side and 24" (61cm) at the front and rear.

Specifications

• DIMENSIONS (L X W X H) Footprint 72" x 39" x 56" (182cm x 98cm x 142cm)
• Active Footprint 72" x 39" x 56" (182cm x 98cm x 142cm)
• MACHINE WEIGHT 339 lbs / 154 kg
• MAXIMUM USER WEIGHT 400 lbs / 181 kg

Warning Decals

Diagram Description: A technical drawing showing the placement of various warning decals on the equipment, along with revision history and ECO numbers. It indicates locations for console and base serial numbers. The primary instruction is to replace warning labels that may be worn, damaged, or missing. Contact TRUE product support for replacements.

Compliances

This equipment complies with all applicable EU Council Directives and European Parliament Regulations, including RoHS (Restriction of Hazardous Substances). For a complete list of compliances, please visit www.truefitness.com.

Proper Use

PROPER TRAINING POSITION

• Users should keep both feet on the pedals (A) or foot rest (B) during the workout.
• During a workout the user's hand should grasp the upper exercise arms (C) or stationary handlebars (D).
• Users should remain seated (E) throughout the workout.

ENTRY AND EXIT SAFETY

To Enter:

• Enter the machine from either side and sit on the seat.
• Grip the upper exercise arms or stationary handlebars.
• Place both feet on the pedals.

To Exit:

• Stop pedaling by slowing leg motion and applying slight resistance to the upper exercise arms.
• Remove feet from pedals and place on the floor.
• Exit the machine from either side.

? NOTE: The elliptical trainer is not equipped with a free wheel, therefore the moving parts are unable to stop immediately.

Diagram Description: An illustration showing the recumbent elliptical with labels indicating: (A) Pedals, (B) Foot Rest, (C) Upper Exercise Arms, (D) Stationary Handlebars, and (E) Seat. It visually guides the proper user position.

Assembly Instructions

? Supplemental video available @TRUEFitnessservicevids: https://www.youtube.com/watch?v=XcQ3VU-AXtg

PREASSEMBLY CHECKLIST

BASIC GUIDELINES FOR SETTING UP THE EQUIPMENT

After removing the equipment from the packaging, place the equipment on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet.

? DANGER: Do not use an extension cord or ungrounded outlet. The ground helps prevent electrical damage to your equipment and enhances your safety by helping to prevent shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the equipment is properly grounded. Do not modify the plug provided with the unit if it will not fit the outlet. Have a proper outlet installed by a qualified electrician.

⚠️ CAUTION: Use caution when assembling this product. Unpacking and assembling this product is a two person task. After all parts have been removed from the packaging, use the handle to lift the rear of the base and gently roll the unit off the shipping pallet. Use caution when unpacking this product. Avoid damage to the product. DO NOT use a box cutter. DO NOT slice into the packaging. Avoid damage to the product. NEVER use an electric screwdriver to fasten the plastic shroud pieces.

TOOLS NEEDED FOR ASSEMBLY

VERIFY BOX CONTENTS

IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support (service@truefitness.com | 800.883.8783).

Box Contents Description: A table lists items such as Base, Console Mast, Seat Back Assembly, Foot Rest Assembly, Arm Covers, Moving Arms, Pedals, Side Steps, Hardware Bag, and Manual, with quantities.

HARDWARE PACK CONTENTS

Hardware Pack Description: A table lists hardware items with part numbers, descriptions (e.g., SCREW, SPACER, BOLT, WASHER, NUT, ALLEN KEY, WRENCH), and quantities. It also visually depicts the hardware layout.

ASSEMBLY STEPS

Step 1--Attach the Seat Back Assembly and Verify the Seat Adjusts Correctly

Tools Used: 5mm and 6mm Allen Wrench, Rubber Mallet

Parts Used: BASE, SEAT BACK ASSEMBLY, various screws, retainers, washers, axle, spacer.

A. Use a 6mm allen wrench to remove the M8 socket head cap screw, retainer, and washer from the right side of the seat back bracket. Use a rubber mallet to tap the axle out the left side of the seat back bracket.

B. Position the seat back assembly in between the seat back bracket and insert the axle from the left side. Align the flat edge of the axle with the flat edge of the hole. Reattach the washer, retainer, and M8 socket head cap screw. Securely fasten. When using a torque wrench fasten to 26 n-m (19 ft-lb).

Diagram Description: Illustrates removing the axle, inserting the new axle, and securing the seat back assembly. Shows torque specification: 26 N-M (19 FT-LB).

C. Tilt the seat back assembly forward and if you have not already done so, remove any packaging from the damper. Insert the spacer through the hole in the damper and then tilt the seat into the upright position to align the seat bracket with the damper. It helps to hold the damper in place while you are repositioning the seat. Once the seat bracket and damper are aligned, insert the M6 socket head cap screw and using a 5mm allen wrench, securely fasten. When using a torque wrench fasten to 10 n-m (7 ft-lb).

Diagram Description: Shows inserting the spacer into the damper and aligning the seat bracket. Shows torque specification: 10 N-M (7 FT-LB).

D. Test the seat height, tilt, and swivel adjustments to verify they are working properly. If any of the adjustments are not working properly contact product support.

Step 2--Install the Mast

Tools Used: #2 Phillips Screwdriver, 6mm Allen Wrench, Ratchet Wrench with 6mm Socket Bit (optional)

Parts Used: BASE, ASSEMBLY, MAST, XRIDE, SHROUD, LOWER REAR, BLACK, SHROUD ASSEMBLY, HOOD, COVER, BOOT, screws.

A. Using a #2 Phillips screwdriver, remove and set aside the two screws that secure the top shrouds. Remove and set aside the mast boot and top shrouds.

Diagram Description: Shows removing screws and shrouds from the base.

B. Remove the twist tie from the cable bundle and uncoil the cables. Route the cables up through the console mast and out the opening at the top. ? NOTE: If needed, use the previously removed wire ties as fishing wire to help pull the cable bundle up and out the top of the mast.

Diagram Description: Shows routing cables through the mast.

C. Once all of the cables have been pushed in the mast, slide the mast over the two hex screws on the base.

D. Using a 6mm allen wrench and four M8 socket head cap screws, securely fasten the mast to the frame. When using a torque wrench fasten to all six screws to 40 n-m (30 ft-lb).

Diagram Description: Shows attaching the mast to the base with screws. Shows torque specification: 40 N-M (30 FT-LB).

E. Using a #2 Phillips screwdriver and the previously removed screws, reattach the top shrouds and mast boot.

Step 3--Attach Console

Tools Used: #2 Phillips Screwdriver

Parts Used: ASSEMBLY, MAST, XRIDE, CONSOLE.

A. If the console has three preassembled screws (00567700), remove these screws. Remove and set aside the top two preassembled screws (00567800). Slightly loosen the bottom two screws but leave them installed. All four screws will be used to secure the console to the mast in step C.

B. Connect the console and base cables: heart rate, coaxial, button control, network, I/O data, power*, and ground. NOTES: The LED console does not use the coaxial or network cables. Those cables can be tucked back down the console mast. The LED console uses the self gen power cable. DO NOT use the DC power cable for LED consoles. Ensure all cables are routed inside the console mast to avoid pinching the cables.

Diagram Description: Shows console cables and their connection points, distinguishing between LED and Touchscreen console power requirements.

C. Using a #2 Phillips screwdriver, secure the console to the console mast using the four screws (00567800).

Step 4--Attach Moving Handlebars and Moving Handlebar Covers

Tools Used: #2 Phillips Screwdriver and Flat Head Screwdriver, 13mm Wrench or Ratchet Wrench with 13mm Socket, Rubber Mallet

Parts Used: BASE, SHROUD, LOWER REAR, CRANK COVER, BLACK, ASSEMBLY, RIGHT ARM, ASSEMBLY, LEFT ARM, CAPS, BOLT, WASHER, SCREW, NUT.

A. Using a #2 Phillips screwdriver remove and set aside the four screws securing the lower rear shroud in place. Using a flat head screwdriver, gently unsnap the bottom of the shroud and remove and set aside the shroud.

Diagram Description: Shows removing the lower rear shroud.

B. Using a #2 Phillips screwdriver on both sides of the machine, remove and set aside the screws securing the crank arm covers and then remove and set aside the covers.

Diagram Description: Shows removing crank arm covers.

C. Connect battery.

Diagram Description: Shows connecting battery cables.

D. Remove the protective wrapping from the right handlebar shaft. ? NOTE: Wrapping is greasy. Slide the right moving handlebar onto the hub. Secure in place using a bolt, washer and 13mm wrench. When using a torque wrench fasten to 26 n-m (19 ft-lb).

Diagram Description: Shows attaching the right moving handlebar. Shows torque specification: 26 N-M (19 FT-LB).

E. Insert the moving arm link into the moving arm link bracket. Line up the holes in the link and the bracket and insert the bolt into hole #1. ? NOTE: Hole #2 is for a longer reach. Using a 13mm wrench tighten the bolt and nut. When using a torque wrench fasten to 26 n-m (19 ft-lb).

Diagram Description: Shows connecting the moving arm link. Shows torque specification: 26 N-M (19 FT-LB).

F. Using a #2 Phillips screwdriver attach the moving handlebar covers.

Diagram Description: Shows attaching handlebar covers.

G. Repeat for left moving handlebar.

H. Before reattaching the lower rear shroud, verify the console powers up. If you have a touchscreen console, you'll need to connect the power supply to the base. Move the handlebars back and forth to activate the console and verify functionality.

Diagram Description: Shows the optional power supply and cord.

I. Once you have verified the console powers up, use a #2 Phillips screwdriver to reattach the lower rear shroud and crank arm covers.

Step 5--Attach Foot Rest and Pedals

Tools Used: 5mm and 6mm Allen Wrench, Ratchet Wrench with 5mm and 6mm Socket Bit (optional), Rubber Mallet

Parts Used: ASSEMBLY, PEDAL, RIGHT, ASSEMBLY, PEDAL, LEFT, ASSEMBLY, FOOT REST, SCREW, WASHER, CAP, SCREW, WASHER, WAVE.

A. For the right pedal, place a wave washer onto the crank axle and then slide the pedal into place. Insert a washer and socket head cap screw into the pedal hub. Using a 6mm allen wrench fully tighten. When using a torque wrench fasten to 26 n-m (19 ft-lb). Cover the hub with the lower pedal cap.

Diagram Description: Shows attaching the right pedal, including washer, screw, and cap. Shows torque specification: 26 N-M (19 FT-LB).

B. Insert a socket head cap screw through the upper pedal cap and then insert into the upper pedal link and hub. Using a 6mm allen wrench fully tighten. When using a torque wrench fasten to 26 n-m (19 ft-lb).

Diagram Description: Shows attaching the upper pedal cap and link. Shows torque specification: 26 N-M (19 FT-LB).

C. Repeat for left pedal.

D. Using four button head socket cap screws and a 5mm allen wrench attach the foot rest bracket to the mast. Verify all four screws are securely fastened.

Diagram Description: Shows attaching the foot rest bracket to the mast.

Step 6--Level the Machine and Attach Side Steps

Tools Used: 17mm Wrench

⚠️ CAUTION: Prevent potential damage to the machine and injury to the user. This unit is equipped with two leveling feet. Make sure that the machine is level at all times. If the machine is placed on an uneven surface, adjusting the leveling feet can help, but may not completely compensate for extremely uneven surfaces. Equipment that is not level can cause damage to the machine and possible injury to the user. Once the machine has been moved to its designated location:

A. On each side, carefully tip the machine slightly so you can slide each side step under the frame.

B. Using a 17mm wrench, adjust both leveling feet until they contact the floor.

IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.

C. Verify both lock nuts are securely tightened and flush against the bottom of the frame.

Diagram Description: Shows the leveling foot and lock nut assembly, indicating adjustment with a wrench.

Step 7--Configure the Console with the Base

⚠️ CAUTION: AVOID DAMAGE TO THE MACHINE! ALWAYS VERIFY THE CORRECT BASE MODEL HAS BEEN CONFIGURED TO THE CONSOLE. THE CORRECT BASE MODEL FOR THIS MACHINE IS APEX RECUMBENT ELLIPTICAL

Please follow the instructions included with your console for important configuration steps. Please contact product support right away if you run into issues setting up the machine: 800.883.8783 | service@truefitness.com | Monday-Friday 8:30am-5:00pm (CST)

Product Features

BASE OVERVIEW

Diagram Description: An illustration of the recumbent elliptical base with various components labeled A through K.

• A. Console Assembly: Controls the machine. Comes equipped with preprogrammed and customizable workouts.
• B. Phone and Water Bottle Holder: Store water bottle or phone while working out.
• C. Transport Rollers: Aids in moving the machine.
• D. Power and Cabling Interface: Power, network, and coaxial ports are only applicable to non-LED consoles.
• E. Adjustable Swivel Seat: Adjust height and tilt to fit every exerciser comfortably. Swivel side to side for easy enter and exit of the machine.
• F. Side Steps: Provide a platform for users to step on when getting on and off the machine.
• G. Leveling Feet: Adjustable feet to aid in leveling the machine.
• H. Pedals: Engage the lower body during exercise.
• I. Foot Rest: Place to rest feet to engage upper body only.
• J. Moving Multigrip Handlebars: Engage the upper body during exercise.
• K. Stationary Handlebars with Contact Heartrate Grips and Fingertip Controls: Check heartrate without wearing a wireless chest strap. Adjust level up and down during a workout.

CONSOLE OVERVIEW

UNITE TOUCHSCREENS (16" SHOWN)

Description: Features listed for the Unite Touchscreen console include: Choose Workout, Apps, Bluetooth Compatible, Apple Watch Compatible, Choose Language, Galaxy Watch Compatible, Lock Screen for Cleaning, Tap to Pair, Wireless Charging, HDMI, 3.5mm Headphone Jack, USB.

UNITE LED

Description: Features listed for the Unite LED console include: :30 (likely indicating time or interval), RPM, Eight Dedicated Data Points, Manually Adjust Level, Dedicated Message Center, Bright White LEDs, Keypad, Choose Workout, USB.

Care and Maintenance

It is important to perform the minor maintenance tasks described in this section. Failure to maintain the equipment as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.

INSPECTION

TRUE is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect the machine daily. Look and listen for loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment may be in need of service. If any of these are noticed, obtain service. Do not attempt to use the machine until proper service has been performed or damaged parts have been replaced.

IMPORTANT! If you determine that the machine needs service, make sure it cannot be used inadvertently. Turn the unit off, and then unplug the power cord from its power source. Make sure other users know that the machine needs service. To order parts or to contact a TRUE authorized service representative, please visit www.truefitness.com.

CLEANING THE EQUIPMENT

AFTER EACH USE

• Use GymWipesTM Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces.
• Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.

WEEKLY

• Vacuum--Vacuum any dust or dirt that might have accumulated under or around the machine. Clogged air vents can prevent adequate cooling, causing a shortened life.

⚠️ CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any parts of the machine. Allow the machine to dry completely before using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation.

LEVELING THE MACHINE

⚠️ CAUTION: Prevent potential damage to the machine and injury to the user. This unit is equipped with adjustable leveling feet. Make sure that the machine is level at all times. If the machine is placed on an uneven surface, adjusting the feet can help, but may not completely compensate for extremely uneven surfaces. Machines that are not level can cause possible injuries for the user.

A. Adjust both leveling feet until they contact the floor.

IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.

B. Using a 17mm wrench, verify both lock nuts are securely tightened and flush against the bottom of the frame.

PREVENTATIVE MAINTENANCE

TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.

IMPORTANT! Use only TRUE Fitness certified service providers. Using non-authorized service providers could void the TRUE Warranty.

LONG TERM STORAGE

When the machine is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.

Additional Information

TROUBLESHOOTING

This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes, and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact TRUE product support (800-883-8783) for assistance with troubleshooting and diagnostics.

Warranty Information

ATTENTION OWNER'S: To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product.

COMMERCIAL WARRANTY

Warranty Table Description: A table outlines warranty periods (Frame, Parts, Consoles, Labor, Wear Items) for different TRUE Fitness product lines (VAPOR, APEX, GRAVITY PLUS, GRAVITY, ADX, RO, SURGE) under Commercial Warranty. It specifies registration requirements and days for wear items.

Warranty Details: Covers damage or equipment failure from improper assembly, accident, misuse, abuse, unauthorized modification, or failure to provide maintenance. Frame warranty excludes paint/coatings. Labor warranty is for US locations, with a standard 6-month limited labor warranty. Wear items are listed.

LIMITED-USE COMMERCIAL WARRANTY*

Eligibility: Equipment use cannot exceed 6-hours a day or be for use in a membership, dues paying, or institutional facility. Customers must provide purchase agreement and proof of professional delivery and installation within 45 days of installation.

Warranty Details: Similar exclusions as Commercial Warranty. Frame warranty details provided. Labor warranty details provided. Wear items listed.

IN-HOME USE WARRANTY*

Eligibility: Equipment must be used at a home address and not outside the purchaser and their immediate family. Customers must provide purchase agreement and proof of professional delivery and installation within 45 days of installation.

Warranty Table Description: A table outlines warranty periods (Frame, Drive Motor, Parts, Consoles, Tread Belt and Deck, Labor, Wear Items) for different TRUE Fitness product lines (VAPOR, APEX, GRAVITY PLUS, GRAVITY, LAUNCH) under In-Home Use Warranty. It specifies registration requirements and days for wear items.

Warranty Details: Similar exclusions as Commercial Warranty. Frame and Drive Motor warranty details provided. Labor warranty details provided. Wear items listed.

WARRANTY DETAILS

All TRUE Fitness products are warranted to the original purchaser against manufacturing defects in workmanship and materials under normal use and service for the applicable Warranty Period. Standard shipping is included for warranty part replacement. Shipping for warranty frame or replacement is included for three years from the original date of purchase.

LIMITED WARRANTY EXCLUSIONS: This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings, accident, misuse, abuse, unauthorized modification, failure to provide reasonable and necessary maintenance, software upgrades, or compatibility issues with third-party hardware/software. TRUE's liability is limited to the actual amount paid for the product. Some jurisdictions may not allow exclusion of incidental or consequential damages.

GENERAL TERMS: This warranty is the only express warranty provided by TRUE. No one is authorized to change or modify its terms. It is non-transferable and applies only to the original purchaser. The warranty is VALID ONLY if the product is initially assembled/installed by a TRUE authorized dealer/technician, unless written authorization is obtained. The warranty period begins from the date of original purchase, with a six-month limit for labor unless registered within 45 days. All serial numbers must be intact. Installation of 3rd party or after-market products voids the warranty. Replacement parts are warranted for the remaining portion of the original warranty period. Proof of maintenance may be required. Heart rate accuracy is not warranted due to user physiology and external factors.

WARRANTY REGISTRATION

To receive the full benefits of the warranty, products must be registered within 45 days of receipt.

How to register your product:

• Online: Visit truefitness.com and register your product warranty.
• QR Code: Scan the QR code provided in the original manual with a smartphone to be directed to the registration page.
• By Mail: Complete the provided registration form and mail it to TRUE Product Support, 865 Hoff Road, St. Louis, MO 63366.

RETAIN FOR YOUR RECORDS: Base Serial Number, Console Serial Number.

Warranty Registration Form Description: Fields include Base Serial Number, Console Serial Number, Purchase Date, Customer Name, Email Address, Phone Number, Street Address, City, State, Postal Code, Country, and Company (if applicable).

Contact Information

Email: service@truefitness.com

Phone: 800.883.8783

Address: 865 Hoff Road, St. Louis, MO 63366

Website: TRUEFITNESS.COM

MAN-XC1-RA-35 Owner's Manual and Assembly Guide REV09