Product Overview: Blackview W50 & W50 PRO
This document provides instructions and warranty information for the Blackview W50 and W50 PRO smartwatches. These devices offer a range of features to monitor your health, activity, and stay connected.
Specifications: Blackview W50
- Model: W50
- Charging Voltage: 5V
- Screen Size: 1.39 inch
- Charging Time: 3 hours
- Battery Capacity: 370 mAh
- Battery Life: 5 days
- Water Resistance: 10M
- Bluetooth Version: 5.3
- Screen Material: Glass
- Strap Width: 22 mm
- Operating Temperature: -10°C to 40°C
Specifications: Blackview W50 PRO
- Model: W50 PRO
- Charging Voltage: 5V
- Screen Size: 1.45 inch
- Charging Time: 3 hours
- Battery Capacity: 960 mAh
- Battery Life: 5 days
- Water Resistance: 10M
- Bluetooth Version: 5.2
- Screen Material: Glass
- Strap Width: 22 mm
- Operating Temperature: -130°C to 70°C
Usage and Settings
Controlling Your Watch
Sports Button:
- [Press]: Wake screen, Pause/Resume sports activities.
- [Hold]: Enter menu interface.
Function Button:
- [Press]: Wake screen, Return to home screen.
- [Hold for 10-12 seconds]: Force reset.
Touchscreen:
- [Hold home screen]: Change watch face.
- [Swipe]: Navigate between interfaces.
- [Tap]: Enter a function.
- [Swipe right]: Go back to the previous screen.
- [Tap]: Enter the sport interface.
Charging Your Watch
Before first use, charge the battery to full capacity. It is recommended to use a conventional charger (above 5V) and not a PC USB interface. Attach the magnetic charger to the watch's magnetic charging points. The screen will display the charging progress. Remove the charger once the battery is fully charged.
Connecting with the Infowear App
- Install the 'Infowear' app on your smartphone from the Apple Store or Google Play, or by scanning the provided QR codes.
- Enable Bluetooth on your mobile phone.
- Open the Infowear app, navigate to the 'Device' page, and tap 'Add device'. Scan the QR code displayed on the watch face for pairing.
- Complete the connection by enabling notification reminders, time synchronization, and selecting your preferred watch language (e.g., English).
Note: The distance between the mobile phone and the watch should be less than 10 meters. If the connection is interrupted, refresh the app interface.
Basic Functions and Settings
The watch interface displays various metrics including Activity (steps, calories), Heart Rate, Stress, Sleep, Blood Oxygen, and Weather.
Settings Menu:
- Brightness: Adjust screen brightness.
- Vibration: Set notification vibration level or enable silent mode.
- Wrist Awake: Enable wrist raise to wake the screen and set auto-screen-off preferences.
- Screen On Time: Set the duration for which the screen remains lit.
- DND (Do Not Disturb): Set DND duration, including start and end times.
- Menu View: Customize the main menu layout.
- Auto Sports Detection: Automatically detect and record sports activities.
- About Calls: Manage call notifications.
- Device Info: View device name, Bluetooth name, and version.
- QR Code: Scan to connect with the app.
- Reboot: Restart the watch.
- Power Off: Turn off the watch.
- Reset: Reset the watch to factory settings (this will erase all data and settings).
Important Safety Guide
Skin Sensitivity: Some individuals may experience skin reactions to the materials used in the watch. If you have known skin allergies, pay special attention when wearing the watch. Reactions can be due to allergies, environmental factors, prolonged exposure to irritants like sweat and soap, or other causes.
Water Exposure: If your watch gets wet, clean and dry it thoroughly before wearing it again.
Skin Dryness: Ensure your skin is dry before putting the watch back on your wrist.
Strap Tightness: Do not wear the watch too tightly. Prolonged friction and pressure can irritate the skin. Periodically remove the watch to allow your wrist to rest.
Warranty and Terms
Warranty List
The warranty is valid only if the warranty list is correctly filled, stamped, and signed by the seller and buyer. Proof of purchase (original receipt, etc.) must accompany any warranty claim.
Warranty Terms
The warranty period is 24 months from the date of purchase for the product, and 12 months for smartwatches and earphones. Accessories (batteries, chargers, memory cards, etc.) have a warranty of 6 months from the date of purchase.
The seller guarantees the functionality of the purchased product during the warranty period. In case of a defect, the authorized service center is obligated to repair the product within the legally prescribed period from the date of reporting the defect. If repair is not possible within this timeframe, the product will be replaced with a new, identical, or similar model.
Servicing of the product during the warranty period must be performed by an authorized service center. Blackview will not cover repair costs for work performed by unauthorized service centers, nor for defects arising after repairs by unauthorized persons, or due to the installation of non-original spare parts or used components.
The customer must adhere to the manufacturer's instructions for use and use the product only for its intended purpose. The customer forfeits warranty rights if instructions are not followed or if mechanical damage occurs due to customer negligence.
When making a warranty claim, the customer must remove any SIM cards, memory cards, or screen lock codes from the product. The customer is responsible for backing up personal data (contacts, melodies, pictures, videos, etc.) as the service center does not assume responsibility for storing them during warranty or out-of-warranty service.
Warranty Exclusions
The warranty will not apply in the following cases:
- Violation of terms outlined in points 3, 4, and 5.
- If the serial number/IMEI on the warranty list does not match the serial number/IMEI on the device.
- If the device was not used for its intended purpose, or not maintained according to the user and maintenance instructions.
- For repairs or replacement of parts subject to wear and tear from normal use (consumable parts).
- For thermal or mechanical damage caused by lightning strikes, fire, accidents, vibrations, or other similar causes beyond the manufacturer's control.
- If the device was exposed to rain, moisture, or used in extreme climatic conditions, or subjected to sudden environmental changes.
- Damage caused by food or liquid spills.
- If the original software has been modified, or if connection devices, parts, or consumables not manufactured by Blackview or not approved by the manufacturer were used.
- If the device was used outside the parameters specified in the user manual, outside network parameters, or under loads different from those recommended by the manufacturer.
- Damage to the battery due to overcharging.
- If the phone casing was replaced on models where such replacement is not intended by the manufacturer.
If the warranty list is not correctly filled with all required information, the seller bears responsibility. Alterations to the warranty list are not permitted.
Unless otherwise stipulated by national legislation, the rights under this warranty are exclusive to the buyer. Blackview, its representatives, and authorized partners will not be liable for any indirect or direct loss or damage to Blackview products arising from non-compliance with the terms described herein.
Declaration of Conformity
The product complies with the requirements of the Telecommunications Act and applicable norms. The declaration is available at [www.se-mark.hr].
Importer and Authorized Service Center Information
Importer: SE-MARK d.o.o., Bjelovarska cesta 36a, 10360 Sesvete, Croatia. Tel: 01/2009 060, Fax: 01/2000 446. Website: [www.se-mark.hr]
Authorized Blackview Service Center: SE-MARK d.o.o., Bjelovarska 36a, Sesvete, Croatia. Please always attach the receipt or delivery note with the warranty list.
