Vehicle Manuals | Mazda Owners | Mazda Canada
15 ago 2022 — For accessories installed by an Authorized Mazda Dealer, refer to the manual included with the accessory. • Refer to the separate maintenance note for ...
1. Introduction 1-1. Important Information............................................................ 2 About This Manual............................................................................2 1-2. What You Can Do With Connected Service................................ 6 Automatic 911 dialing.......................................................................6 Malfunction Notification...................................................................7 Remote Control................................................................................8 Vehicle Monitor and Alert................................................................10 Vehicle Finder.................................................................................11 Send to Car....................................................................................12 In-Car Wi-Fi (If applicable)..............................................................13 Online Update................................................................................14 Temporary Deactivation ..................................................................15 2. About Connected Service 2-1. Installing the MyMazda APP.................................................. 18 Operation Environment of the Application........................................18 Installation and Launch of the Application........................................18 Launching the Application...............................................................18 About the Use of Guest Mode.........................................................21 2-2. Registering Your User Information.......................................... 22 System Login...................................................................................27 2-3. Registering Vehicle Information.............................................. 30 2-4. Registering Connected Service............................................... 34 2-5. Changing Registered Information........................................... 39 Changing Your Profile......................................................................39 Changing Vehicle Information..........................................................40 Changing Your Preferred Dealer.......................................................41 3. Using Connected Service 3-1. Using Vehicle Malfunction Notification................................... 45 3-2. Using Remote Control........................................................... 48 3-3. Using Vehicle Monitor and Alert............................................. 58 3-4. Using Vehicle Finder............................................................. 67 3-5. Using Send to Car................................................................. 69 3-6. Using In-Car Wi-Fi (If applicable)............................................ 73 3-7. Using Online Update............................................................ 75 3-8. Using Temporary Deactivation ................................................ 77 3-9. Using the Menus of the MyMazda APP.................................... 79 INBOX...........................................................................................79 PROFILE.........................................................................................82 MYMAZDA....................................................................................82 ROADSIDE ASSISTANCE..................................................................86 SUPPORT.......................................................................................87 SETTINGS.......................................................................................89 3-10. Using the MyMazda APP Main Navigation Menu.................... 90 REMOTE.........................................................................................90 STATUS..........................................................................................90 SERVICE.........................................................................................91 HELP..............................................................................................91 SEARCH.........................................................................................92 3-11. Using the MyMazda APP MAP.............................................. 94 3-12. Using Secondary Driver....................................................... 95 Secondary Driver Invitation..............................................................95 Registering a Secondary Driver.........................................................96 Changing/Deleting a Secondary Driver............................................98 ii 4. Other Information 4-1. Troubleshooting................................................................. 100 4-2. Ending Use of Connected Service.......................................... 101 4-3. When Parting With Your Vehicle........................................... 106 4-4. Terms of Service................................................................. 107 iii 1. Introduction 1 1-1. Important Information About This Manual This manual is a compilation of important user information, methods of use, and the initial settings and registration required in conjunction with starting the use of Connected Service. Regarding details on operations, setting methods, and precautions, refer to the owner's manual, navigation system owner's manual, and other types of manuals. The following WARNING, CAUTION, and NOTE labels indicate items you must always take heed of and items you need to be aware of upon use of the service. Please verify the information in this manual before using the service. :$51,1* &$87,21 If you do not heed the information indicated in a WARNING, the service may not operate correctly which could lead to unfavorable consequences for you. The information in a CAUTION describes items you need to be careful of upon use of the service, such as preconditions for use of the service and the limitations of its use. 127( A NOTE describes information which can make use of the service more convenient by having knowledge of it. When displayed in your vehicle, the icon below indicates the following: Describes detailed information in this manual. ·For accessories installed by an Authorized Mazda Dealer, refer to the manual included with the accessory. ·Refer to the separate maintenance note for warranties and inspection details and maintenance points. ·Operable functions for Connected Service differ depending on the registered vehicle. The information in this manual is for a vehicle subscribed and connected to Connected Service. Consult an Authorized Mazda Dealer for details. ·Some of the information in this manual may not match your vehicle or application depending on specification changes of your vehicle or MyMazda APP. ·The graphic images in this manual differ depending on the registered vehicle. ·For the purposes of safety, the driver should refrain from operating the system while driving. 2 Privacy Mazda maintains a Privacy Statement which describes how we collect, use, share, store and secure data from your vehicle equipped with Connected Service. We provide you with Connected Service by collecting and using your personal information and vehicle location, health and driving data. To learn more about our Privacy Statement, please visit; (U.S.A.) https://www.mazdausa.com/site/privacy-connectedservices (Canada) EN: https://www.mazda.ca/en/cv-privacy/ FR: https://www.mazda.ca/fr/politique-de-confidentialite-cv/ System Limitations The location of the vehicle, particularly in remote locations, such as near mountain ranges, hills, or buildings, or enclosed areas, such as tunnels or underground parking garages, may affect the services provided. It also may not be possible to use certain functions during a Mazda Connect online update. For details on the system's refer to the Terms and Conditions at; (U.S.A.) https://www.mazdausa.com/site/terms-of-use-connectedservices (Canada) EN: https://www.mazda.ca/en/cv-terms/ FR: https://www.mazda.ca/fr/conditions-cv/ Connected Service is a service achieved through a communication network, therefore the vehicle is equipped with a dedicated communication unit. · The communication unit conforms to radio wave laws and telecommunications business law standards, and transmits with the Connected Service system using the mobile phone network. Disassembly or modification of the communication unit may be punishable by law. · If the communication unit in the vehicle has difficulty receiving mobile phone network radio waves, Connected Service may not function normally or instructed commands may not be executed. · The communication unit equipped on your vehicle uses free software/open source software. Both or either one of the used free/open source software licensing information and source code is available at the following URL: https://www.denso-ten.com/support/source/oem/mg2/ · TypeA The communication unit for Connected Service equipped on the vehicle may perform a NAD (Network Accessible Device) online update via the communication carrier. This update rarely happens, but takes approximately 3 minutes after the vehicle's engine has been turned off for 30 minutes and occurs between 3 o'clock and 5 o'clock in the morning. During this update, a part of the functions such as Remote Control are unusable. 3 1-1. Important Information (Continued) ·Use the radio wave reception level indications of the communication unit as follows: Level Indication Explanation Out of service area Radio waves are not being received. Move to a location with good radio wave reception. Weak The radio wave reception level is weak Strong Good reception. The following indication conditions indicate that communication is not operating normally: Currently conducting an operation check of the communication unit. If this condition continues, consult an Authorized Mazda Dealer. Other Currently conducting an operation check of the onboard communication unit. Communication is not possible during this display. The communication function is temporarily disabled due to the system setting. Refer to the following to enable the system: 3-8. Using Temporary Deactivation / Disable Connected Services TypeB TypeC The following indication conditions are displayed if you have not subscribed to Connected Service: (Display differs depending on the vehicle model) TypeA :$51,1* Please comply with the legal regulations concerning the use of communication equipment in vehicles in your country: Use of any electrical devices such as cell phones, computers, portable radios, vehicle navigation or other devices by the driver while the vehicle is moving is dangerous. Use of these devices will cause the driver to be distracted and could lead to a serious accident. If a passenger is unable to use the device, pull off the right-of-way to a safe area before use. Never use a cell phone or other electrical devices while the vehicle is moving and, instead, concentrate on the full-time job of driving. 4 Connected Services target vehicle model(U.S.A) : 2019 Mazda3, 2020 Mazda3, 2021 Mazda3 *1 2020 Mazda CX-30, 2021 Mazda CX-30 *1 2021 Mazda CX-5, 2022 Mazda CX-5, 2023 Mazda CX-5 2021 Mazda CX-9, 2022 Mazda CX-9 2022 Mazda MX-30(EV) 2021 Mazda3 *2 , 2022 Mazda3, 2023 Mazda3 2021 Mazda CX-30 *2 , 2022 Mazda CX-30 2023 Mazda CX-50 *1 Applicable vehicle except *2 *2 Applicable VIN as follows; 2021 Mazda3 : JM1BP******400001- / 3MZBP******2500012021 Mazda CX-30 : 3MVDM******300001- Connected Services target vehicle model(Canada) : 2021 Mazda CX-5 *3 , 2022 Mazda CX-5, 2023 Mazda CX-5 2021 Mazda CX-9 *3 , 2022 Mazda CX-9 2022 Mazda MX-30(EV) 2022 Mazda3, 2023 Mazda3 2022 Mazda CX-30 2023 Mazda CX-50 *3 Applicable VIN as follows; 2021 Mazda CX-5 : JM3KF******4012762021 Mazda CX-9 : JM3TC******525358- TypeA TypeB TypeC TypeB TypeC Gasoline vehicle (GE), diesel vehicle (DE) GE/DE Electric vehicle EV The above types are indicated in this Connected Service Owner's Manual. If there is no indication, the specifications are the same for all models. 5 1-2. What You Can Do With Connected Service Automatic 911 dialing (PHUJHQF\ VHUYLFHV 7DNHDSSURSULDWH PHDVXUHVDFFRUGLQJ WRFLUFXPVWDQFHV ([DPSOH If the vehicle is involved in a moderate to severe collision, a call is made automatically to 911 using the connected device. The "Emergency Assistance Call" setting must be on. Refer to Mazda Connect Owner's Manual. :$51,1* Though the system can be set to not call 911, doing so will defeat the purpose of the system. Mazda recommends that the automatic 911 dialing system remain activated. &$87,21 · Automatic 911 dialing is a secondary function of the MAZDA CONNECT system. Therefore, the automatic 911 dialing function does not assure that the call will always be made to 911 after an accident occurs. · Before setting this feature on, please make sure that you read our Privacy Statement. The Automatic 911 dialing service is available even if you are not subscribed to Connected Service. For details, refer to the Mazda Connect Owner's Manual. 6 Malfunction Notification 'HDOHU 5RDGVLGH $VVLVWDQFH The system receives information from the vehicle in the unlikely event of a vehicle malfunction and customer support is provided. Information about the malfunction can be checked from the vehicle or the MyMazda App. A dealer or roadside assistance can be contacted at the MyMazda APP malfunction check screen. When contacting a dealer to discuss repairs, the dealer can verify the vehicle malfunction from the system. A technician can provide an explanation of the malfunction and provide guidance based on the condition of the vehicle. Position information is sent automatically to roadside assistance when contacting them through the MyMazda APP, eliminating the need for the driver to describe their location. 3-1. Using Vehicle Malfunction Notification 7 1-2. What You Can Do With Connected Service (Continued) Remote Control 67$57 'RRU/RFN8QORFN (QJLQH6WDUW6WRS +D]DUG/LJKW2Q2 The vehicle can be operated remotely from a device using the MyMazda APP. Remote Engine Start / Remote Engine Stop GE/DE To ensure that the cabin is comfortable before getting into the vehicle, the engine can be started with the same set climate control temperature as when the engine was previously turned off. This is useful when the weather is extremely cold or extremely hot. Remote Door Lock / Remote Door Unlock If the driver forgets to lock the vehicle doors, they can be locked using the MyMazda APP without having to return to the vehicle. The doors can also be unlocked for passengers near the vehicle who do not have a key. A Vehicle Status Alert function can be set to notify the driver if they have forgotten to lock the doors. Remote Hazard Light The hazard lights can also be turned off remotely to prevent draining the battery if they are left on. A Vehicle Status Alert function can be set to notify the driver if the hazard lights are left on. 8 Remote Charge Control EV Once you have your vehicle ready for charging, you can start and stop the charging from the MyMazda APP. For details on charging, refer to the vehicle owner's manual. Remote Climate Control EV During the hot summer and cold winter months, you can make the temperature inside the vehicle comfortable by operating the remote climate control before your departure. Additionally, you can stop the remote climate control and select defogging. For details on the climate control and defogging, refer to the vehicle owner's manual. 3-2. Using Remote Control 9 1-2. What You Can Do With Connected Service (Continued) Vehicle Monitor and Alert 9HKLFOH9+9HHHKDKLOFWLKFOHO5H6HWS6DRWWUDXWWVXV$OHUW 9HKLFOH+HDOWK5HSRUW 'HDOHU ,1)250$7,21 The status of certain features on the vehicle can be checked with the MyMazda APP. Furthermore, the MyMazda APP is notified when conditions presumed to be user oversight, such as forgetting to lock the vehicle doors, are detected. Vehicle Health Report Vehicle maintenance related information such as engine oil or tire pressure can be checked using the MyMazda APP and the App can be set to notify the customer when set maintenance schedules are approaching. The Vehicle Health Report information can also be accessed by dealers or the Customer Experience Center via the Connected Service system, ensuring maintenance discussions are accurate. Vehicle Status Information such as the amount of fuel remaining can be checked using the MyMazda APP to properly prepare for long trips. Vehicle Status Alert The MyMazda APP is notified if vehicle conditions considered to be user oversight are detected, such as forgetting to lock the doors or forgetting to turn off the hazard warning lights. MyMazda APP is notified of the following items: Doors, hood, trunk, or liftgate left open/unlocked and hazard warning lights left turned on Concerning the doors left unlocked and the hazard warning lights left turned on, you can use the Remote Control to remotely operate them. 3-3. Using Vehicle Monitor and Alert 10 Vehicle Finder 9HKLFOHSRVLWLRQLQIRUPDWLRQ The driver can use the MyMazda APP to locate the vehicle if he or she forgets where it is parked in a large parking lot. It can also be used to identify the vehicle location if the vehicle is suspected of being stolen. If you are searching for your vehicle in a distant location where it is not visible, the location can be identified on a map screen. As the driver approaches the vehicle location, he or she can then find it by flashing the hazard warning lights and sound of the horn. 3-4. Using Vehicle Finder 11 1-2. What You Can Do With Connected Service (Continued) Send to Car 'HDOHU $PXVHPHQWSDUN 6HQGSRLQWLQIRUPDWLRQ 6HWWKHRUGHUDQGURXWH RIWKHGHVWLQDWLRQ RQWKHFHQWHUGLVSOD\ Before getting into the vehicle, a search for information can be carried out on a destination where navigation guidance is required using the MyMazda APP. This can then be sent to the vehicle as a destination. Multiple destinations can be sent and the destination and places along the route can be sent all at once. When the ignition switch/power switch is switched ON, the vehicle receives the information sent from your cell phone and the destination information is input on the center display. Just set the route to the destination information on the center display and you can depart immediately. 3-5. Using Send to Car &$87,21 To use the navigation system, the SD card containing the map information needs to be inserted in the SD card slot. 12 in-car Wi-Fi (If applicable) The vehicle is equipped with an in-car Wi-Fi which functions as a Wi-Fi hotspot. The in-car Wi-Fi function can be used immediately by setting access points on Wi-Fi devices such as a cell phone. 3-6. Using In-Car Wi-Fi (If applicable) &$87,21 Services are available via the applicable service provider. Any free trials and/or monthly subscriptions for the customer will be done directly with the applicable service provider. 13 1-2. What You Can Do With Connected Service (Continued) Online Update 0$='$ &KHFNWKHODWHVWVRIWZDUH 'RZQORDGLQJ Online Update now supports updating of the MAZDA CONNECT system. An update notification will be displayed on the center display when the latest software version is available, and the update can be carried out at the customer's convenience from the notification. 3-7. Using Online Update 14 Temporary Deactivation TypeB TypeC Data communication can be canceled by temporarily stopping the function of the vehicle's onboard communication unit. This can be set when you do not want to allow data communication, such as when another person drives the vehicle. 3-8. Using Temporary Deactivation TypeB TypeC &$87,21 Even if data communication has been stopped, Automatic 911 dialing will operate. 15 16 2. About Connected Service 17 2-1. Installing the MyMazda APP Operation Environment of the Application Compatible OS Android iOS OS Version 8.0 or higher 13.0 or higher Installation and Launch of the Application Install the application according to the type of mobile device you are using from the download site such as Google Play or the iTunes App Store. iOS device user Android device user Launching the Application Launch the MyMazda APP and touch the icon. * Google Play and the Google Play logo are registered trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc. registered in the United States and other countries. App Store is the service mark of Apple Inc. 18 127( · When first launching the MyMazda APP, select of your country and language, and agreement to the Terms & Conditions and the Privacy Policy is required. *U.S.A. 19 2-1. Installing the MyMazda APP(Continued) 127( *Canada · When first using the MyMazda APP, user registration is required. Touch REGISTER from the login screen.2-2. Registering Your User Information · The selected country can be changed other than during the initial application launch. 2-2. Registering Your User Information/System Login · For persons already possessing a log-in ID, touch [YES, I'M AN OWNER], and log in according to the instructions on the screen. &$87,21 · For the country selection, select the country where the vehicle is used. There are no language selections. · Do not select a country other than the United States or Canada as your place of residence. (Connected Service will not be available) 20 About the Use of Guest Mode (If applicable) The MyMazda APP comes with a guest mode for a simulated experience of Connected Service. You can do a demo run on the contents of Connected Service even if you do not have a user account and registered vehicle. To use guest mode, touch Guest Mode from the login screen. User Account and vehicle information registration is unnecessary. If you want to use Connected Service on a subscribed vehicle, you need to create a user account on the MyMazda APP and register your vehicle to the Connected Service support. 2-2. Registering Your User Information 127( The availability of operation in Guest Mode differs depending on the vehicle. 21 2-2. Registering Your User Information When using the MyMazda APP for the first time, your user information needs to be registered. 1. Touch REGISTER on the login screen. 127( If your information has already been registered, check your phone number and log on to the system. 2-2. Registering Your User Information/System Login/Logging Into the System 2. Enter your email address. Enter the email address you want the MyMazda APP to use, and then touch NEXT . 22 &$87,21 · Multiple user information cannot be registered under the same email address. Enter an email address that was not used on the MyMazda APP and MyMazda Web. · A mailing list address cannot be used as an email address. Do not register a mailing list address. · Email addresses in the following formats cannot be entered: There is a dot (.) directly before the at-mark (@) or at the beginning of the email address. There is a series of dots (.) before the at-mark (@). It contains strings of characters other than half-width, alphanumeric characters and some symbols(* and others). 3. Select your country code and enter your phone number. Enter the phone number you want the MyMazda APP to use, and then touch NEXT . In addition, touch NEXT on the phone number re-entry screen for confirmation. Check your SMS for the 6-digit validation code that was sent for the phone number you entered. &$87,21 · If you have already signed up for Connected Service, please enter the phone number you registered when signing up. · Always select your country of residence as the country code. · Register a phone number that is available in your selected country of residence. If you register a phone number that is not available in your country of residence, you will not receive a 6-digit SMS validation code and the registration will not be completed. 23 2-2. Registering Your User Information (Continued) 4. Enter the validation code. Enter the 6-digit validation code sent to your SMS, and then touch SUBMIT . &$87,21 · The effective period of use of the validation code sent to your SMS is 10 minutes from when it was issued. · A validation code with an expired period of use cannot be used. You can resend the validation code by touching the RESEND button. · After entering the validation code, complete your user information registration within 60 minutes. 24 5. Select whether or not to allow access to your contacts, and enter your user information. Touch [OK] to automatically display the information registered in your contacts. After confirming the displayed content, touch SUBMIT for the last time. &$87,21 · You can also edit the user information after it is displayed. · When [Don't Allow] is selected, enter the information according to the screen directions and then touch SUBMIT for the last time. · Enter a password of 6 to 16 letters, including a combination of letters and numerals. The following letters can be used: Alphabet: A to Z and a to z Numerals: 0 to 9 Symbols: @ * $ . ! % · If an error occurs, check for entry omission in the required items, a difference between the password and the password used for confirmation, or a mistake in the email address. 127( · Each type of your registered user information can be changed by touching Profile f rom the Menu. 2-5. Changing Registered Information/Changing Your Profile · If vehicle information has not been registered, registered user information can be deleted. 4-2. Ending Use of Connected Service 25 2-2. Registering Your User Information (Continued) 6. Registering vehicle information. Your user information registration is completed. Touch ADD VEHICLE to register your vehicle. 2-3. Registering Vehicle Information 127( (If applicable) If you do not own a Mazda vehicle, you can experience it in guest mode without registering the vehicle. Touch [Explore Guest Mode] at the bottom of the screen. 2-1. About the Use of Guest Mode (If applicable) *Display differs depending on the market 26 System Login Logging Into the System Enter your user name and password on the login screen and touch LOGIN . When logged in, the home screen is displayed. Section 3/ Explanation of the Home Screen 2 3 5 6 8 1 4 7 9 1 Country Picker Changes the country setting on the MyMazda APP. 2 Email Enters your user account. 3 Password Enters your user password. 4 Biometric Icon Performs login by biometric authentication. Check the following: Your device is compatible with either Face ID or Touch ID. Biometric authentication is enabled at SETTINGS on the MyMazda APP. 3-9. Using the Menus of the MyMazda APP/SETTINGS 5 Keep me logged in Logging in and checking [Keep me logged in] will keep you in logged-in status for 30 days. 6 Login Logs into the MyMazda APP. 7 Forgot Password? If you have forgotten your password, touch [Forget Password?]. A validation code will be sent to your registered email address or phone number. Then, reset your password according to the instructions on the password reset screen on the MyMazda APP. 8 Register Performs your user registration. 9 Guest Mode (If applicable) Uses the MyMazda APP in Guest Mode. 2-1. Installing MyMazda APP/About the Use of Guest Mode (If applicable) 27 2-2. Registering Your User Information (Continued) &$87,21 · If you fail to log in correctly 5 times, you will be unable to log in for 5 minutes. · You can also change your password from [Profile]. 3-9. Using the Menus of the MyMazda APP/PROFILE · If a device has already been already logged in, the login of the device first used is invalidated and logged out. 127( · If multiple vehicles are registered, the [SELECT VEHICLE] screen is displayed. · If you want to register another vehicle or switch vehicles, they can be switched by touching [SWITCH VEHICLE] at the bottom of the menu screen. · Up to 10 vehicles can be registered. · By touching [ADD VEHICLE], you can register a vehicle that you can confirm on the MyMazda APP. 2-3. Registering Vehicle Information 28 Logging Out of the System Touch LOGOUT from the Menu to log out of the system. When the confirmation message is displayed, touchOK. 3-9. Using the Menus of the MyMazda APP 127( When logging out, your [Keep me logged in] status and your biometric authentication login settings are canceled. 29 2-3. Registering Vehicle Information Registers the information for the vehicle that uses Connected Service to the MyMazda App. 1. From the menu, touch MYMAZDA and then [MYVEHICLE]. 2. Touch [Add Vehicle] from the action tab. xxxxxxxxxxxxxxxxx 3. Touch SCAN VIN and have the camera read the barcode. If the barcode could not be read or when entering the VIN manually, touch [Cancel] and enter the VIN. &$87,21 Make sure that the scanned VIN has been entered correctly. 30 127( · Permission to read the VIN using your cell phone camera is rquired. · For the barcode and VIN positions, refer to the illustrations. Barcode VIN · Touch [When do I find my VIN?] to locate the VIN plate · If your customer information is registered with a dealer,the VIN may already be displayed. 31 2-3. Registering Vehicle Information (Continued) 4. After entering the VIN, touch VALIDATE . &$87,21 Make sure that the scanned VIN has been entered correctly. 5. If there is no problem with the VIN authentication, touch NEXT to register the vehicle information. If the authentication was not successful, make sure that the VIN is correct and then enter the correct VIN. xxxxxxxxxxxxxxxxx 6. Enter the necessary information according to the instructions on the screen. After entering, touch SUBMIT . *Display differs depending on the market 32 7. Touch ENROLL to register Connected Service. If you touch DO IT LATER , the procedure ends without registering to Connected Service. In this case, touch [ENROLL] from the MY VEHICLES screen at a later time to register the service. 3-9. Using the Menus of the MyMazda APP/MY VEHICLES &$87,21 If the vehicle has already been enrolled in Connected Service by another user, verify that you will take over the contract. If you are taking over the contract, touch YES and then touch START on the next screen. The steps that follow are the same as from 2-4. Registering Connected Service. Do not take over the contract unless you have proper ownership of the vehicle. When you take over, the previous primary and secondary users will be unenrolled automatically, and the previous primary user will receive a notification of being taken over. 33 2-4. Registering Connected Service Do the procedure to start using Connected Service. &$87,21 · Because you need to check the center display, park the vehicle in a safe location and do the registration to Connected Service near the vehicle while carrying the key. · When the vehicle connection is completed, a push notification is sent to the device. Turn on the push notification setting for the device. 127( To start using Connected Service, follow the instructions below. After registering the vehicle information, touch SIGIN UP . From the menu screen: [MY MAZDA] [My Vehicle] SIGIN UP . [SWITCH VEHICLE] at bottom left of menu SIGIN UP . xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxx 34 1. Touch START to start registration to the service. 2. The screen for agreeing to the Terms and Conditions, and the Privacy Policy is displayed. Be sure to read before agreeing. *Display differs depending on the market 3. Get in your vehicle and switch the ignition switch/power switch ON, and then touch NEXT . 127( When the vehicle connection is completed, a push notification is sent to the device. Turn on the push notification setting for the device. 35 2-4. Registering Connected Service (Continued) 4. Link the vehicle to the device using the Authorization Code. Touch REQUEST to display the 6-digit Authorization Code on the center display of the vehicle. &$87,21 · It may require some time for the Authorization Code to be displayed on the center display. · If the Authorization Code is not displayed, verify that the vehicle is parked in a location with good radio wave reception. · The effective period of use of the Authorization Code is 4 minutes from being issued. · An Authorization Code with an expired period of use cannot be used. Touch REQUEST again. · When you select close, the screen closes and the Authorization Code is not displayed again. Please wait without operating the center display until the Authorization Code is displayed. · TypeB TypeC If the vehicle's data communication function was disabled in Temporary Deactivation, this Authorization Code is not delivered. Always enable it. 3-8. Using Temporary Deactivation 36 5. Enter the Authorization Code displayed on the center display into your device and touch SUBMIT . 6. The Connected Service contract is being processed. 7. You are notified when the Connected Service contract is completed. 37 2-4. Registering Connected Service (Continued) 127( · Notifications will arrive when the push notification setting on your cell phone is turned on. · You can individually set whether you want to receive Vehicle Status Alert notifications. You can continue to be notified of the set items by saving your settings. If you do not save the settings, all settings will be turned on in 24 hours after setting them. 38 2-5. Changing Registered Information There are largely 2 types of information controlled by the MyMazda APP. Profile information (customer information) Vehicle information (Mazda vehicle information) The following is an explanation of how each of the data is edited: Changing Your Profile Touch Action Tab on the profile screen. Select the required operation from the following: Change Email If you change your email address, the user account (email address) for logging into the system will also be changed. Change Password Your password for logging into the system is changed. Edit Profile Profile information such as your address can be edited. &$87,21 If you touchDELETE ACCOUNTon the profile editing screen opened by touchingEdit Profile, the service cancel screen is opened. Be aware that deleting your account ends your subscription to Connected Service. 4-2. Ending Use of Connected Service 127( If your email address and phone number are changed, the validation process needs to be redone. 39 2-5. Changing Registered Information (Continued) Changing Vehicle Information 1. TouchEdit Vehiclefrom the Action Tab on the MY VEHICLES screen. Add Vehicle Registers the vehicle to the user account. 2-3. Registering Vehicle Information Edit Vehicle The vehicle information can be edited. Unsubscribe Connected Services Ends your subscription of the vehicle to Connected Service. 4-2. Ending Use of Connected Service Registers and changes a secondary driver in the vehicle information for each vehicle. You can register separate preferred dealer information. If multiple vehicles are registered, register the information after switching to the vehicle to which you want it set. 3-9. Using the Menus of the MyMazda APP 127( · [Unsubscribe Connected Services] is displayed by a vehicle currently being enrolled in Connected Service. · When you touch [Delete Vehicle] on the vehicle editing screen, the vehicle deletion screen is displayed. Be aware that your Connected Service contract is canceled by deleting your vehicle. 40 Changing Your Preferred Dealer 1. Touch [MY MAZDA] on the menu screen, [My Preferred Dealer], and then [Edit Dealer]. 2. Search for a dealer you want to register to a new preferred dealer, touch SET PREFERRED DEALER , and follow the instructions on the screen. *Display differs depending on the market 41 42 3. Using Connected Service 43 Explanation of the Home Screen When you launch the MyMazda APP, the Home screen is displayed. GE/DE EV 12 3 6 7 5 5 4 1 MAP 2 MENU 3 Vehicle Information 4 Main Navigation 5 Open Remote Commands 6 Charge Status EV Opens the map screen. 3-11. Using the MyMazda APP MAP Displays the menu. 3-9. Using the Menus of the MyMazda APP The vehicle model name and remaining fuel are automatically switched and displayed. This is the navigation menu. 3-10. Using the MyMazda APP Main Navigation Menu Displays the remote control icon. 3-2. Using Remote Control Displays the charging plug insertion status and charge status. Displays if the charging plug is inserted. 7 Open Remote Commands Displays if the vehicle is being charged. Displays the remote control icon. 3-2. Using Remote Control 44 3-1. Using Vehicle Malfunction Notification If a malfunction occurs with the vehicle, notifications of the malfunction conditions are as follows: · Example of a notification in the instrument cluster (The display differs depending on the vehicle model.) · Example of a notification on the center display (The display differs depending on the vehicle model.) A notice of a significant malfunction. If a serious malfunction occurs, the malfunction information is displayed by a pop-up message. Information display on the Vehicle Status Monitor &$87,21 · Depending on the type of malfunction that occurred, there are differences in the types of notices. · For details about the indications in the instrument cluster and in the center display, refer to the owner's manual of the vehicle and the Mazda Connect Owner's Manual. · When contacting roadside assistance from the vehicle, refer to Mazda Connect Owner's Manual and use the hands-free function. Roadside assistance can also be contacted through the MyMazda APP. 45 3-1. Using Vehicle Malfunction Notification (Continued) If a malfunction occurs in the vehicle, the MyMazda APP will also be linked with the malfunction information through the system. If the vehicle cannot be driven due to a certain malfunction, the device receives information about the malfunction and a notice will be displayed without having to launch the MyMazda APP. Touching the notice on the display shows the details of the malfunction. *Display differs depending on the market On the malfunction alert screen, roadside assistance or a dealer can be contacted. Past notices can be checked from the Inbox. 3-9. Using the Menus of the MyMazda APP/INBOX 46 [In Case of a Serious Malfunction] (U.S.A.) · Touch CALL ROADSIDE ASSISTANCE to make a call to roadside assistance. · By touching CALL DEALER the driver can call a dealer. [In Case of a Serious Malfunction] (Canada) · When you touch [MAZDA CANADA ROADSIDE], the Mazda Canada Roadside application is displayed. If the Mazda Canada Roadside application has not been installed, the Apple Store or Google Play is displayed. · By touching CALL DEALER the driver can call a dealer xxxxxxxxxxxxxxxxx [In Case of a Non-Serious Malfunction] (U.S.A. & Canada) · Touch CALL DEALER to make a call to your preferred dealer. · When you touch SCHEDULE SERVICE , a service-in reservation screen to the dealer is displayed. &$87,21 · Depending on the type of malfunction, there are differences in the types of notices. · Not all malfunctions result in a notification. · Roadside assistance can also be contacted from here. 3-9. Using the Menus of the MyMazda APP/ROADSIDE ASSISTANCE · Contact to a preferred dealer can also be made from here. 3-9. Using the Menus of the MyMazda APP/MYMAZDA/MY PREFERRED DEALER 47 3-2. Using Remote Control The Remote Control can be used from the home screen. &$87,21 · There may be a delay time between the device operation and the actual execution of an operation on the vehicle when using Remote Control. · If the ignition switch/power switch has not been switched on for 9 days or longer or there is frequent communication with the communication unit, signal detection on the vehicle side will no longer be possible and the Remote Control will be temporarily unusable. · When the vehicle is in a location subject to weak radio wave signals, such as an underground parking garage, communicating with the system may be difficult, therefore, the location indication may be incorrect and/or operations may not be able to be performed. · If the engine has not been started for a long period of time and the doors are repeatedly opened and closed, the remaining battery charge level could be low. In this case, start the engine and let it run for 5 minutes or longer to charge the battery. · TypeA TypeC If the remaining battery charge level is low as indicated above, a message is displayed on the multi-information display and a low battery charge warning beep may be activated for some vehicles. In this case, the following Connected Service functions will not be available. Vehicle Status Alert / Remote Control 127( The Remote Control operation record is stored in the INBOX. 48 Using Remote Control, operations can be implemented by touching and holding an icon for the desired operation. (Example) Door Unlock Operation is executed on the vehicle side A pop-up message is displayed when each type of request is sent. The results of execution can be checked from the Inbox. 3-9. Using the Menus of the MyMazda APP/INBOX/Active History &$87,21 · Operations are not executed if you release your finger from the screen before the round meter completes its circle. · Even if a request transmission is successful, an error may occur with execution of the operation on the vehicle side due to a cause such as a door left open. If an error occurs, a pop-up message is displayed. · You can check the results of a remote control operation at MESSEGE CENTER from MENU.3-9. Using the Menus of the MyMazda APP/INBOX · If the push notification setting is turned off, push notifications for the operation execution results to the vehicle are not sent. Remote Engine Start (Except manual transmission vehicle) GE/DE Start the engine using the Remote Control. Press and holdSTART. When the engine starts, the temperature of the climate control is kept at the same temperature as when the engine was last turned off. 49 3-2. Using Remote Control (Continued) :$51,1* Never start the engine while inside an enclosed space where the exhaust fumes can build up, such as a garage or a poorly ventilated parking garage or structure. Exhaust fumes are hazardous and can cause poisoning or death. &$87,21 · DO NOT use remote start if the vehicle's fuel level is low. · If the engine was last turned off with the A/C turned off, the rear window defogger, windshield wiper de-icer and mirror defoggers will automatically turn on if the outside temperature is 40 F (5 C) or less to melt any snow and ice. · No functions will operate if the key is located inside the car. · No functions will operate if all of the doors are not locked. · Engines started by Remote Engine Start will turn off for safety reasons if an operation such as opening the doors is performed. · If the vehicle is under any of the following conditions, the Remote Engine Start will not operate: The shift lever is in a position other than [P]. The vehicle's key is in the cabin. Any door, the trunk or liftgate is open. The brake pedal is depressed. The theft-deterrent system is operating. · To prevent an accident when starting the engine, perform the following operations after parking the vehicle: Apply the parking brake. Shift the shift lever to the [P] position. Do not leave the vehicle's key in the cabin. Close all the doors and the trunk or liftgate. 127( · When using the Remote Engine Start for the first time, the guidance is displayed. · If an accessory Remote Engine Start is equipped, the Remote Engine Start/Stop will not function. · After operating the Remote Engine Start, the engine can be started for a period of 15 minutes. However, the engine will stop automatically under any of the following conditions: A door, the trunk or liftgate is opened. The push button start is pressed. The shift lever is shifted to a position other than [P]. The brake pedal or accelerator pedal is depressed. 15 minutes have elapsed since the engine was started using the Remote Engine Start. An engine stop request is made using the Remote Engine Start. The fuel level is low. · The Remote Engine Start can only be used 2 times while the vehicle is not driven. After the vehicle is driven, the use count is reset. 50 Remote Engine Stop (Except manual transmission vehicle) GE/DE Turns off the engine by Remote Control. Scroll down the [START] button in the center of the screen to display [STOP], and press and hold [STOP]. &$87,21 The engine cannot be turned off if it was started by the push button start. 127( · If the engine has been started using the Remote Engine Start, the Remote Engine Stop can be used. · If the engine is started with the push button start, if cannot be stopped with the cell phone. Remote Door Lock Locks the doors using the Remote Control. Press and hold the lock icon. Remote Door Unlock Unlocks the doors using the Remote Control. Press and hold the unlock icon. 51 3-2. Using Remote Control (Continued) &$87,21 · Neither door locking nor unlocking with the Remote Control will work if the car is in the following conditions: The engine is running. (However, except when using Remote Engine Start) The key is left inside the vehicle. Any door is open. The trunk/liftgate is open. · TypeB The Remote Door Lock cannot be used when the push button start system function and advanced keyless function are set not to operate to prevent them from affecting medical devices such as pacemakers. Remote Hazard Light The hazard warning lights can be turned off using the Remote Control. Additionally, when the hazard warning lights flash, the horn sounds 2 times. (The number of times the hazard warning lights flash differs depending on the vehicle model.) Turn off the hazard warning lights. Flash the hazard warning lights and sound the horn. 1 2 52 &$87,21 · Does not operate if any door, the trunk, or the liftgate is open. (Except Type C) · Cannot be used when the engine is started/ignition is switched ON. (Except for engine starting using remote engine starter) · If the vehicle's hazard warning light switch is on (lights are flashing), the hazard warn- ing lights cannot flash even if you touch . (Even if you touch on the cell phone screen to turn it off, the hazard warning lights cannot be turned on.) · To prevent adverse dffects on medical devices such as pacemakers, this function cannot be used if the push button start system function and the advanced keyless function are set not to operate. · TypeA TypeC The remote hazard warning lights will not operate if all of the doors, the trunk or the liftgate are not closed. The remote hazard warning lights will not operate with the vehicle's key in the cabin. The hazard warning light flashing is stopped by performing any of the following operations while they are flashing: Any door, the trunk or liftgate is opened. The ignition switch/power switch is switched ON or the engine is started using the push button start. To prevent adverse effects on medical devices such as pacemakers, this function cannot be used if the push button start system function and the advanced keyless function are set not to operate. 127( If the vehicle's hazard warning light switch is on, flashing of the hazard warning lights operates when performing any of the following operations after turning off the lights using the Remote Hazard Light: Any door, the trunk or liftgate is opened. The ignition switch/power switch is switched ON or the engine is started using the push button start. 53 3-2. Using Remote Control (Continued) Remote Charge Control EV · Remote Start Charge Once you have your vehicle ready for charging, you can begin charging the remaining battery using the Remote Charge Control. Press and hold [START] on the home screen. &$87,21 · When the vehicle meets all of the following conditions, the Remote Start Charge operates. The shift lever is in the P position. The vehicle is not 100% charged. The charging plug is connected to the vehicle correctly. The vehicle is not currently being charged. · For details on charging, refer to the vehicle owner's manual. · Remote Stop Charge The charging can be stopped using the Remote Control. Scroll down from [START] to display [STOP] in the center of the screen, and then press and hold [STOP]. 54 Remote Climate Control EV · Remote Climate Start When the air-conditioning system is not operated, you can use the Remote Control to operate the air-conditioning in the cabin. Swipe the home screen to the left, press and hold , and the climate control settings screen is displayed. After selecting the temperature setting and the defogger on/off on the setting screen, press the SEND button. 55 3-2. Using Remote Control (Continued) &$87,21 · If the vehicle is in any one of the following conditions, the Remote Climate Control start will not operate. The power switch is switched to ON or ACC. A door hood is open. The remaining battery charge level is low. · Even if the climate control system has operated, if any condition other than the above occur, the climate control system stops automatically. (Except for liftgate) · The climate control system operated by the Remote Climate Control stops automatically after 30 minutes. · If quick charging is started/ended while the Remote Climate Control is operating, the climate control system stops automatically. · Remote Climate Stop The climate control in the cabin can be stopped using the Remote Control. Swipe the home screen to the left, and then press and hold the Remote Climate Control stop icon . 56 127( If started using the following methods, the remote climate system can be stopped. Started using the Remote Climate Control Started by setting the vehicle's timer climate control 57 3-3. Using Vehicle Monitor and Alert The following vehicle information can be monitored with the MyMazda APP and alerts can be set up to remind the driver if something is not in a certain state (such as doors are not locked). Vehicle Status The status of the vehicle's doors, trunk/liftgate, and lighting systems can be checked by touching STATUS on the Main Navigation Menu. When the icon is touched, detailed vehicle information is display 1 58 GE/DE Pull to Refresh Updates the displayed information. Fuel Displays the remaining amount of fuel in the fuel tank. 3 Odometer 4 Displays the total traveled distance. Tire Pressure TypeA TypeC Displays the air pressure of each of the 4 tires. Status Ring 5 Displays the error status of the registered vehicle (doors/hood/trunk open or tire pressure problem). Door Status Displays the door status and the lock status. Trunk/Liftgate Status 7 Displays the trunk/liftgate open/close status. 8 Hood Status 9 Displays the hood open/close status. Hazard Lights Status 10 Displays the hazard warning lights status. 2 6 &$87,21 · Vehicle Status data is updated when the engine is stopped. While the engine is running, information is not updated even if the [Pull to Refresh] is touched. · To display the most recent information, slide downward and view it after the display information is updated. · Some vehicles have an added function which displays the battery power consumption status. If excessive battery power consumption is displayed, vehicle status, such as the doors and trunk, is not displayed correctly. 59 3-3. Using Vehicle Monitor and Alert (Continued) EV When the [BATTERY] tab is selected, you can check the battery control status. Pull to Refresh Updates the displayed information. Battery Level Displays the remaining battery charge level. 1 Driving Range Displays the remaining distance-to-full discharge. Battery Heater Status Displays the battery heater operation status. Battery Heater Mode Displays the battery heater operation mode. Charge Time Displays the charge time. Scheduled Charge Start The next scheduled charging date and time are displayed. 2 3 4 5 6 7 8 When the [CLIMATE] tab is selected, you can check the climate control status. In-vehicle Temperature Displays the in-vehicle temperature. Remote Climate Control Sent Displays the climate control on/off status. 9 Front Defroster Displays the front window defroster status. 10 Rear Defroster 11 Displays the rear window defroster status. 12 60 When the [GENERAL] tab is selected, you can check the vehicle status Odometer Displays the total traveled distance. Tire Pressure 2 Displays the air pressure of each of the four tires. Status Ring Displays the error status of the registered vehicle (doors/hood/trunk open or tire pressure problem). 13 Door Status Displays the door open/close status and the lock status. 15 Trunk/Liftgate Status Displays the trunk/liftgate open/close status. 14 Hood Status Displays the hood open/close status. Hazard Lights Status Displays the hazard warning light status. 16 17 18 19 &$87,21 · The vehicle status refers to the information when the last time the power switch was switched OFF. (However, it displays the latest status of the battery and climate) · To display the latest status, swipe downward. · When the power switch is switched ON, the information is not updated. · Some vehicles have an added function which displays the battery power consumption status. If excessive battery power consumption is displayed, vehicle status, such as the doors and trunk, is not displayed correctly. 61 3-3. Using Vehicle Monitor and Alert (Continued) Vehicle Status Alert The MyMazda APP will be notified through the system if the vehicle detects that the driver forgot to perform an operation or there is an abnormal vehicle condition. This notification will be displayed on your cell phone even if you have not launched the MyMazda APP. By touching the displayed notification, the details can be checked. If the notification is no longer displayed, it can be checked from the INBOX on the MENU. 3-9. Using the Menus of the MyMazda APP/INBOX &$87,21 · A notification is sent if an operation such as one of the following is detected and considered to be made by mistake. The notification is sent when several minutes have passed after the ignition switch/power switch is switched OFF. Forgetting to close the doors, trunk/liftgate or hood. Forgetting to lock the doors. Forgetting to turn off the hazard warning lights · Even after a user oversight notification is transmitted once, if a change in the vehicle status, such as indicated above is detected, the user is notified. · When the vehicle is being serviced at a dealer, you may be notified depending on the what is being worked on. · TypeA If the engine has not been started for a long period of time and the doors are repeatedly opened and closed causing low remaining battery charge, a message is displayed on the multi-information display and a low battery charge warning beep may be activated for some vehicles. In this case, the following Connected Service functions will not be available. Vehicle Status Alert/Remote Control/Vehicle Finder 62 127( · As for forgetting to lock the doors or turning off the hazard warning lights, the doors can be locked or the hazard warning lights can be turned off using the Remote Control without having to go back to the vehicle.3-2. Using Remote Control · You can stop receiving Vehicle Status Alert notifications. 3-9. Using the Menus of the MyMazda APP/SETTINGS Vehicle Status Alert will stop sending notifications even if the driver stays in the vehicle with the engine turned off. · After all the doors are locked with a person in the vehicle, if the doors are unlocked an oversight notification will not be sent. · Only the most recent unread notifications are displayed on the home screen. · The same notifications will not be displayed in the push notifications, but will arrive directly in your inbox. · After 24 hours, notifications will be marked automatically as read and will not be displayed on the home screen. · EV Notifies you one hour before the scheduled charging time that you forgot to insert the charging connector. · EV Notifies you if the power is not switched ON for long periods while using the bat- tery heater, or the battery heater stops automatically. 63 3-3. Using Vehicle Monitor and Alert (Continued) Vehicle Health Report Enables you to check maintenance information such as engine oil status, and tire air pressure status. The Vehicle Health Report can be checked by touching SERVICE on the Main Navigation Menu. When the icon is touched, detailed vehicle information is displayed. 1 &$87,21 Vehicle Health Report data is updated when the engine is stopped. While the engine is running, information will not be updated even if you touch [Pull to Refresh]. 64 GE/DE Pull to Refresh Updates the displayed information. Recommended Oil Change Displays the distance until the oil replacement is due as a guide. Engine Oil Amount Displays the engine oil level information. Your Next Milestone Date Displays the next vehicle inspection date. Your Next Milestone Displays an approximation of the driving range until the next inspection. Tire Pressure The air pressure of the tires can be checked. TypeA TypeC Displays the air pressure of the 4 tires. TypeB If a tire pressure is abnormal, a warning will be displayed. (When normal, is displayed) Light Displays the light status. If any light is abnormal, a message will be displayed. (When normal, is displayed) Tire Pressure Battery / Tire Pressure Monitoring System TypeA TypeC Displays the battery status of the tire pressure sensors. TypeB Displays a status of the Tire Pressure Monitoring System. Schedule Service When maintenance work is required, a service shop appointment can be made. When you touch SCHEDULE SERVICE , a service-in reservation screen to the dealer is displayed. 2 3 4 5 6 7 8 9 10 65 3-3. Using Vehicle Monitor and Alert (Continued) EV Pull to Refresh Updates the displayed information. 2 Your Next Milestone Date Displays the next vehicle inspection date. Your Next Milestone Displays an approximation of the driving range until the next inspection. Tire Pressure 3 The air pressure of each of the 4 tires can be checked. Light 4 Displays the light status. Tire Pressure Battery 5 Displays the battery status of the tire pressure sensor. Schedule Service You can apply to an Authorized Mazda Dealer for servicing. When touched, the browser launched. Enter the necessary information according to the screen. 6 7 127( 8 · If the vehicle has information that requires checking,an alert card is displayed on Your Next Milestone Date. · REQUEST SERVICE may not be supported depend depending on the selected country. 66 3-4. Using Vehicle Finder The Vehicle Finder has two functions: One is to display the vehicle position on a map and the other is to flash the hazard warning lights for visual confirmation of the vehicle. Additionally, when the hazard warning lights flash, the horn sounds 2 times. (The number of times the hazard warning lights flash differs depending on the vehicle model.) Flashing of Hazard Warning Lights Touch on the menu screen to request flashing of the hazard warning lights. 127( Touch on the menu screen to stop flashing of the hazard warning lights. Displaying the Vehicle Position on a Map To display the vehicle position information, touch and then touch . from the MyMazda APP menu 67 3-4. Using Vehicle Finder (Continued) When you touch the position information, the distance of the vehicle from your cell phone displayed by the MyMazda APP, the address where the vehicle is located, and the parking time are displayed. When you touch [FLASH LIGHT], the vehicle's hazard warning lights flash and the horn sounds 2 times. (The number of times the lights flash differs depending on the vehicle model) &$87,21 · When the vehicle is in a location subject to weak radio wave signals, such as an underground parking garage, communication with the system may be difficult, therefore, the location indication may be incorrect and/or operations may not be able to be performed. · Information related to height, such as the number of floors of a multistory parking garage is not displayed. · The Vehicle Finder refers to information at the time the ignition switch/power switch was switched OFF. · If the vehicle's hazard warning light switch is on (lights are flashing), the hazard warning lights cannot flash using the Vehicle Finder. (Even if you touch on the cell phone screen to turn it off, the hazard warning lights cannot flash) · TypeA TypeC If any door /trunk/ liftgate is open, the vehicle finder will not function. The hazard warning light flashing can be stopped by performing any of the following operations while they are flashing: · Any door, the trunk or liftgate is opened. · The ignition switch/power switch is switched ON or the engine is started using the push button start. If the ignition has not been switched ON for a long period of time and the doors are repeatedly opened and closed causing low remaining battery charge, a message is displayed on the multi-information display and a low battery charge warning beep may be activated for some vehicles. In this case, the following Connected Service functions will not be available. Vehicle Status Alert / Remote Control / Vehicle Finder( lights are flashing only) 68 3-5. Using Send to Car Send to Car is a function which uses the MyMazda APP to search the destination of the navigation and send it to the vehicle. First, use the MyMazda APP and select a destination to be sent to the vehicle. Then Search for the destination that you wish to set or search for the destination using the map by touching [MAP] on the home screen. You can also set any region on the map and search for a destination. &$87,21 · If you receive a destination when driving in the vehicle, avoid any distractions and do not divert your attention away from driving the vehicle. · To use the navigation system, the SD card containing the map information needs to be inserted in the SD card slot. · Send to Car can send up to three destinations concurrently. · Navigation pathways must be set for the respective destinations received. · When sending multiple destinations, it is convenient to send them all at once instead of sending them one after another. · When the ignition switch/power switch is switched OFF, the vehicle cannot receive the destina- tion. When the ignition switch/power switch is switched ON, the sent destination is received. · If a location where a route search is not possible such as over water is sent, the destination of the navigation route will not be set by the vehicle. · Up to 10 destinations can be set to the navigation route. If you exceed the maximum number of destinations sent by Send to Car, either discard the routes the vehicle already set and set the received destination as the new destination, or cancel the received destination. 127( When editing a navigation pathway, refer to the NAVIGATION SYSTEM Owner's Manual. 69 3-5. Using Send to Car (Continued) When Sending One Destination 1. Display the detailed information for the destination that was searched. 2. Touch SEND TO CAR . 3. The destination is automatically received by the vehicle. · If a Navigation Route Has Not Been Created by the Vehicle When setting the route using the received destination, select [Create] and edit the navigation route. · If a Navigation Route Setting by the Vehicle Has Been Completed Select whether the received destination is to be set as a new destination or to be added to the existing route. To discard the existing route and set a new route, select [Replace]. To add to the existing route, select [Add] and edit the navigation route for each destination. 127( When adding a destination to an existing navigation route, select a position to insert as shown in the figure. Add (2), (3) as transit points with (1) as the final destination. 3RVLWLRQWRLQVHUWGHVWLQDWLRQ 6HQGWR&DU 'HVWLQDWLRQ% 'HVWLQDWLRQ$ &XUUHQW ORFDWLRQ ([LVWLQJQDYLJDWLRQSDWKZD\ 70 When Sending Multiple Destinations 1. Display the detailed information for the first destination that was searched. 2. Touch [Location] ( ), and add the second destination. For the last spot, touch SEND TO CAR , which collectively sends points up to this point to the vehicle. &$87,21 · Up to three destinations can be sent at a time. Touch [Location] at the first and second destinations, then touch SEND TO CAR at the third destination to send the three destinations. · The same destination cannot be sent repeatedly. 3. The destinations are automatically received by the vehicle. · If a Navigation Route Has Not Been Created by the Vehicle When setting the route using the received destination, select [Create] and edit the navigation route. 71 3-5. Using Send to Car (Continued) · If a Navigation Route Setting by the Vehicle Has Been Completed Select whether the received destination is to be set as a new destination or to be added to the existing route. To discard the existing route and set a new route, select [Replace]. To add to the existing route, select [Add] and edit the navigation route for each destination. 127( If destinations are to be added to the $GGLWLRQDOGHVWLQDWLRQ;<= existing navigation route, they are inserted in the 6HQGWR&DU area in the order they were set in the MyMazda APP. If the positions differ from your intended positions, edit the navigation route to arrange the order of 'HVWLQDWLRQ% 'HVWLQDWLRQ$ &XUUHQW ORFDWLRQ the destinations. ([LVWLQJQDYLJDWLRQSDWKZD\ 72 3-6. Using In-Car Wi-Fi (If applicable) In order to initiate the use of in-car Wi-Fi, configure the Wi-Fi settings using the center display and enter into a contract using your Wi-Fi device. Wi-Fi Setting Procedure at the Vehicle 1. Select [settings] from the MENU. 2. Select Connectivity Settings. 3. Select [Wi-Fi Settings]. 1 2 3 4 5 6 7 1 Wi-Fi Hotspot 2 SSID 3 Wi-Fi Password 4 Hide Access Point 5 Wi-Fi Security Type 6 Wi-Fi Channel 7 Connected Devices Turn on to enable in-car Wi-Fi at your vehicle. Sets the SSID name to connect the Wi-Fi device in the vehicle as in-car Wi-Fi. Sets a password for when connecting to the SSID When set to on, the SSID for the in-car Wi-Fi is set so as not to display the access point. (Only those who know the SSID can connect.) Sets the security type for when using the SSID for the in-car Wi-Fi. You should set the security level as high as possible in conjunction with your connected Wi-Fi device. Sets the channel for use by the SSID for the in-car Wi-Fi. Displays the number of devices connected to the current in-car Wi-Fi. When the Wi-Fi settings at the vehicle are completed, connect your Wi-Fi device to the SSID. 73 3-6. Using In-Car Wi-Fi (If applicable) (Continued) Contract With Your Wi-Fi Device 1. If the Wi-Fi connection screen does not automatically appear on your device, launch the web browser. 2. Follow the on-screen prompts to complete the contract. Once the contract is completed, the Internet can be used. Set the Wi-Fi on the device that will be using the Internet. &$87,21 · The in-car Wi-Fi service uses the vehicle's communication unit. For this reason, before using the in-car Wi-Fi, it is necessary to complete enrollment to Connected Service. · Before enrolling in Connected Service, the Wi-Fi setting screen cannot be selected by the vehicle. · With an in-car Wi-Fi service contract, always connect to the Wi-Fi set at the vehicle. You cannot contract using your mobile phone network. · In-car Wi-Fi supports connections for up to five devices at the same time. 74 3-7. Using Online Update With Online Update, Mazda Connect updates (online update) are possible. Automatic Update Confirmation Setting 1. Select System from the Settings. 2. Select Software Update. 3. Check the box for Automatically Check for Updates to turn it on and periodically check if there is software to be updated. If it is turned off, update checks are not done. Updating Software Manually 1. Select Check for Software Updates as shown on the screen above. If there is a software version that can be updated, you can update it. Select Update, agree to the terms of use, and then begin the update.The update proceeds in the order of downloading and then installing. TypeA 75 3-7. Using Online Update (Continued) TypeB TypeC When the installation is finished, switch the ignition OFF/power switch OFF once and then restart the engine to enable the latest software. &$87,21 · Online Update cannot handle some updates. In this case, it is necessary to have a dealer do the update. · Mazda Connect can be used as normal even while an Online Update is being done. The Online Update proceeds in the background even while the navigation or an entertainment screen is displayed. · Even when downloading or installing updated software, the ignition switch/power switch can be switched OFF and the vehicle can be used as usual. The next time the ignition switch/power switch is switched ON, the Online Update will automatically proceed from where it was stopped. · The information and data you have set will not be deleted by the Online Update. 76 3-8. Using Temporary Deactivation TypeB TypeC This mode disables the onboard communication unit temporarily to stop the vehicle's data communication. Additionally, the disabled onboard communication unit can be enabled. Mazda Connect is used for making the setting. For details on Mazda Connect, refer to the Mazda Connect user's manual. 1. Select [Settings] from the Mazda Connect menu, and then select [System Settings]. 2. Select [Connected Services]. 3. Select [OK]. 77 3-8. Using Temporary Deactivation (Continued) 4. After a few moments, a screen is displayed indicating [Connected Service] as unchecked and then the setting is completed. &$87,21 Even if data communication has been stopped, Automatic 911 dialing will operate. 127( · If there is no check mark next to [Connected Service] on the screen in Step 2, the onboard communication unit is disabled. With the check box not selected, select [Connected Services] and then [OK] to enable the data communication function of the onboard communication unit. · If the power switch is switched OFF while the onboard communication unit is disabled, a notification that the Connected Service is disabled will be displayed on the center display the next time the power switch is switched ON. When [Enable] is selected, the onboard communication unit is enabled and data communication begins. If you want to continue disabling data communication, select [Cancel]. 127( If the communication function is stopped, the following functions cannot be used: -Malfunction Notification-Remote Control-Vehicle Status -Vehicle Finder -Send to Car -Online Update -in-car Wi-Fi 78 3-9. Using the Menus of the MyMazda APP When the menu tab on the home screen is touched, the MENU screen opens and the following items are displayed: · INBOX3-9. Using the Menus of the MyMazda APP/INBOX · PROFILE3-9. Using the Menus of the MyMazda APP/PROFILE · MYMAZDA3-9. Using the Menus of the MyMazda APP/MYMAZDA · ROADSIDE ASSISTANCE 3-9. Using the Menus of the MyMazda APP/ROADSIDE ASSISTANCE · SUPPORT 3-9. Using the Menus of the MyMazda APP/SUPPORT 1 2 · SETTINGS3-9. Using the Menus of the MyMazda APP/SETTINGS 1 SWITCH VEHICLE With the MyMazda APP, remote operation and information confirmation can be done for a single vehicle. If multiple vehicles have been registered and you want to switch to a different vehicle, touch the vehicle and then touch CONFIRM . 2 LOGOUT Logs you out of the system. 2-2. Registering Your User Information/System Login/Logging Out of the System 1 INBOX 2 With INBOX, the information received by the MyMazda APP can be confirmed. Select INBOX from the MENU. The small numeral next to INBOX indicates the number of unread messages. · Messages are displayed together with the 3 day they were received and grouped such as [Today] and [This Month]. · Messages include the title and the received date with the message text displayed on two lines. · When confirming the details of a message, touch the message. 1 Action Tab 2 Category Tab 3 Flag Messages can be deleted and settings can be changed. Switches the message category. · Safety & Security · Activity History · News & Update · Maintenance · Vehicle Status Unread message Important message 79 3-9. Using the Menus of the MyMazda APP (Continued) 127( · You can select/mark unread messages in your inbox as read all at once. If you want to mark messages as read all at once, touch [Select All] in the upper right corner of the received list. · You can select/delete messages in your inbox all at once. Category Tab · Safety & Security Provides a malfunction notice from the vehicle. Although information about serious malfunctions are displayed on the Home screen and the standby display of the device, all information including information other than that of severe malfunctions can be confirmed in Safety & Security. 3-1. Using Vehicle Malfunction Notification · Active History You can check the results of an operation that was made using Remote Control. This message is the same information that is displayed by pop-up when the Remote Control is operated. 3-2. Using Remote Control · News & Update You can check for special information from a Preferred dealer and notifications from Mazda. 80 127( You can set the function not to receive information. 3-9. Using the Menus of the MyMazda APP/SETTINGS · Maintenance You can check information related to maintenance in the Vehicle Health Report. If there is an important notification, it may be displayed on the home screen and the standby screen of the device, but all information can be checked here. 3-3. Using Vehicle Monitor and Alert/Vehicle Health Report · Vehicle Status You can check notification information in the Vehicle Status Alert. 3-3. Using Vehicle Monitor and Alert/Vehicle Status Alert 127( You can set the function not to receive Vehicle Status Alerts. 3-9. Using the Menus of the MyMazda APP/SETTINGS 81 3-9. Using the Menus of the MyMazda APP (Continued) PROFILE With PROFILE, you can check registered user information and make changes. The following information can be updated by the Action Tab. · Change Email · Change Password · Edit Profile 2-5. Changing Registered Information/Changing Your Profile MYMAZDA With MyMazda, you can check for information related to registered vehicles and Mazda dealers. 82 MY VEHICLES You can check/set your vehicle information. 1 The following information can be updated by the Action Tab. · Add Vehicle2-3. Registering Vehicle Information · Edit Vehicle2-5. Changing Registered Information/ Changing Vehicle Information · Unsubscribe Connected Services 4-2. Ending Use of Connected Service 1 Vehicle Tab If you have registered two or more vehicles, the target vehicles for the MyMazda APP can be switched. 2 3 2 Vehicle Name Displays the vehicle name, model year, and VIN, and whether you are enrolled in Connected Service. 3 VEHICLE INFO/ Switches the vehicle information and registered DRIVERS Tab driver information to display. When you touch [MANAGE DRIVERS], you can register additional drivers, do editing, and make deletions. 2-5. Changing Registered Information 127( If you are not enrolled in Connected Service, the ENROLL button is displayed in Vehicle Name. Touch ENROLL to enroll in Connected Service. 2-3. Registering Vehicle Information/Step 7 MY PREFERRED DEALER You can confirm/set your preferred dealer. The following information can be updated by the Action Tab. · Edit Dealer2-5. Changing Registered Information 1 Dealer Name Name of My Preferred Dealer. (U.S.A) 2 VIEW SERVICE You can check valuable information provided by OFFERS My Preferred Dealer. (U.S.A) 3 SCHEDULE SERVICE Displays the service-in reservation screen to My Preferred Dealer. 1 2 3 83 3-9. Using the Menus of the MyMazda APP (Continued) MANUALS & GUIDES Provides Owner's Manual and reference material. 1 VEHICLE HOW-TO You can check useful How-tos to make better use of your vehicle. (U.S.A) 2 OWNER'S MANUAL You can check the owner's manual. 1 3 SMART START GUIDE You can check the smart start guide. 4 APPLE CARPLAYTM You can check the manuals of Apple 2 CarplayTM. (U.S.A) 3 5 ANDROID AUTOTM You can check the manuals of Android AutoTM. (U.S.A) 4 6 MAZDA CONNECT You can check the manuals of Mazda 5 Connect. 6 127( · From the menu of Manuals, you can read various manuals such as operation methods. · If the manual is PDF file, confirmation message is displayed. MY SERVICES (U.S.A) Provides information and schedules for vehicle maintenance and service. 1 MAINTENANCE & Enables service appointments to be SCHEDULE scheduled and confirms set appointments. 2 SERVICE HISTORY Enables a maintenance service to be 1 registered as service history. 2 3 SERVICE REMINDER Enables a reminder to be set for a service appointment. 3 4 SERVICE OFFERS Displays voucher(s) provided by My 4 Preferred Dealer. 5 E-gift 5 84 SCHEDULE SERVICE Enables a service appointment to be scheduled with the dealer. 1 I'M NEW HERE Enables a new service appointment to be scheduled. 2 FIND ME Displays a set service appointment. 3 SIGN IN Enables logging into Schedule Service. 4 I'M IN A HURRY Registers a service-in without logging in. RECALL SEARCH You can check for recall information. 1 2 3 4 *Display differs depending on the market 1 VIN Enter the VIN. If the vehicle selection has been completed, automatic entry is done. 2 SEARCH Searches for relative recall information based on the VIN. 1 2 85 3-9. Using the Menus of the MyMazda APP (Continued) 127( Refer to the illustrations for the barcode and VIN positions. Barcode VIN ROADSIDE ASSISTANCE Enables Roadside Assistance to be requested and confirmation of information on the request. 1 Check status of an Existing Request 2 CONTACT US 3 CALL ROADSIDE ASSISTANCE 4 Request Roadside Assistance Checks the status of the roadside assistance requested. Follow the onscreen guidance, specify the vehicle, and check the status. Makes inquiries by email to Roadside Assistance. Makes a phone call to Roadside Assistance. Contacts Roadside Assistance. Enter the necessary information according to the guidance on the displayed screen. 1 2 3 4 *Display differs depending on the market 86 SUPPORT Enables a variety of useful information to be checked. FAQ Displays frequently asked questions about the vehicle and service. Onboarding Experience Introduces the merits of a premium owner. Quick Links Links to the related information. *Display differs depending on the market 87 3-9. Using the Menus of the MyMazda APP (Continued) Contact Mazda Opens the access page to the customer center. The customer center can be accessed via: · Chat · Phone · Email Enter the information according to the displayed screen. Terms & Conditions Displays each type of term and condition. 127( Terms & Conditions may be subject to changes. Privacy Policy Displays each type of privacy policy. 127( The Privacy Policy may be subject to changes. 88 SETTINGS You can make settings for the MyMazda APP. 1 2 3 4 1 Enable Face ID 2 Vehicle Status Alert 3 News & Update 4 Version Number Enables or disables Face ID for the device. Refer to the manual of the device in order to confirm whether Face ID can be used with the device. Sets whether or not to receive Vehicle Status Alerts. 3-3. Using Vehicle Monitor and Alert Sets whether or not to receive Information notifications. 3-9. Using the Menus of the MyMazda APP/INBOX Displays the MyMazda APP version number. 127( · Depending on your cell phone, Face ID (item 1 above) may change to Touch ID. · If the Face ID or Touch ID setting on your cell phone has not been enabled, item 1 above will not be displayed. · You can individually set whether or not to receive Vehicle Status Alerts. (Setting items are different from each model.) 89 3-10. Using the MyMazda APP Main Navigation Menu REMOTE Certain features of the vehicle can be remotely controlled using the MyMazda APP. 3-2. Using Remote Control STATUS Checks the status of vehicles. 3-3. Using Vehicle Monitor and Alert/ Vehicle Status Alert 90 SERVICE Checks the maintenance information of vehicles. 3-3. Using Vehicle Monitor and Alert/ Vehicle Health Report HELP Enables communication with Roadside Assistance and Mazda customer center. 91 3-10.Using the MyMazda APP Main Navigation Menu (Continued) SEARCH Enables information about facilities on the map such as Mazda dealers to be searched. The past search history is displayed on the search screen. By touching [HISTORY], the past search history and history (10 items) sent as navigation destinations to the vehicle can be checked. 92 Touching a searched facility displays its detailed information and enables the following information to be checked. Distance Displays the distance to a search result from this device. Options · Location Used when sending multiple facility information as 1 destinations to the vehicle navigation. 3-5. Using Send to Car 2 · Share Enables the facility information to be shared with SNS, email, among others. · Favorite 3 Enables searched spots to be added to Favorites. · Navigate Launches the device's navigation to set the searched 4 spot as the destination. 5 POI detail Displays detailed facility information. · Addresses · Websites · Phone numbers · Service Offers (Only with dealers) (U.S.A) TouchService Offersto check valuable information for that dealer. · Schedule Service (Only with dealers) TouchSchedule Serviceto display the service-in reservation screen to the dealer. SET PREFERRED DEALER (Only with dealers) Touch SET PREFERRED DEALER to set this dealer as your preferred dealer. 127( If a dealer that is already the Preferred Dealer is touched, CURRENT PREFERRED DEALER will be displayed. Send to Car Enables facility information to be sent as a destination to the vehicle's navigation system. 3-5. Using Send to Car 93 3-11. Using the MyMazda APP MAP Touch MAP on the Home screen to open 1 the map screen. Search Experience Use this when searching a spot on the map. 2 3-10. Using the MyMazda APP Main Navigation Menu/SEARCH Shortcut Menu · DEALERS Displays nearby dealers. · MY DEALER Displays your Preferred Dealer. · FUEL/CHARGE Displays a nearby gasoline stations / charging stations. · FAVORITE Displays spots registered to your Favorites. 3-10. Using the MyMazda APP Main Navigation Menu/SEARCH/Favorite · MY CAR Displays the vehicle location. 3-4. Using Vehicle Finder 94 3-12. Using Secondary Driver You can register to have all or part of the Connected Service available to family, friends, and others who use your vehicle. A maximum of 4 secondary drivers can be registered. Permissions for use of Connected Service by secondary drivers may be changed or removed at any time. Secondary Driver Invitation 1. Touch MANAGE DRIVERS on the MY VEHICLES screen, and then touch +INVITE DRIVER . 2. After entering the Secondary Driver information and setting the permission to be given, touch SEND INVITE and follow the instructions on the screen. Primary Driver can set [VEHICLE ACCESS], which involves vehicle access, remote operations and so on, as well as [NOTIFICATION SETTINGS], which involve vehicle condition. 95 3-12. Using Secondary Driver (Continued) 127( Refer to the following SETTING items: [VEHICLE ACCESS] · Vehicle Status 3-9. Using the Menus of the MyMazda APP/ MESSAGE CENTER/Vehicle Status · Vehicle Health Report 3-3. Using Vehicle Status/Vehicle Health Report · Remote Control Access 3-2. Using Remote Control · Vehicle Finder 3-4. Using Vehicle Finder · POI send to Car 3-5. Using Send Route to Car [NOTIFICATION PREFERENCES] · Vehicle Status Alert 3-3. Using Vehicle Status/Vehicle Status Alert &$87,21 Up to 4 Secondary Drivers can be registered to a single vehicle. Registering a Secondary Driver 1. Invitation email will arrive at the email address sent by the primary driver. Install the MyMazda APP and log in following the instructions. 127( If the MyMazda APP has already been installed, go to Step 2. 96 2. When logged into the system, the invitation information is displayed. When the [ACCEPT] or [REJECT] message is displayed, select [ACCEPT]. 127( · If the secondary driver does not have an account, login will be available after user registration. 2-2. Registering Your User Information · If a primary driver invites other users, invited users are displayed in the DRIVERS tab on the MY VEHICLES screen of the Primary Driver. If an invited user has not accepted an invitation yet, [PENDING] is displayed. 97 3-12. Using Secondary Driver (Continued) Changing/Deleting a Secondary Driver 1. Touch the DRIVERS tab on the MY VEHICLES screen. 2. Touch MANAGE DRIVERS to display the secondary driver list. 3. Touch on the drivers you want to change or delete. If you are making a change, update according to the screen and touch SAVE . If you are making a deletion, touch [REMOVE DRIVER]. 98 4. Other Information 99 4-1. Troubleshooting Many inquiries are presented on the Web. For details, refer to the site. (U.S.A.) http://mazda.custhelp.com/ (Canada) EN: https://www.mazda.ca/en/mazda-connected-vehicle FR: https://www.mazda.ca/fr/vehicule-connecte-mazda Additionally, you can also check your MyMazda APP. 3-9. Using the Menus of the MyMazda APP/SUPPORT 100 4-2. Ending Use of Connected Service There are the following 3 methods to end use of Connected Service. When cancelling Connected Service, always carry out one of the ending use operations. Connected Service contract Vehicle information registration Customer information registration available for Connected Service for Connected Service contract Status of use of Connected Service Connected Service account registration Unsubscribe Connected Service (1) Ending Use of Connected Service, But Continuing Use of Your Vehicle Connected Service contract Vehicle information registration Customer information registration available for Connected Service for Connected Service contract Connected Service account registration You will still be able to use your vehicle as is even after ending use of Connected Service. Connected Service functions will no longer be available from the MyMazda APP, however, you will still be able to make reservations for having your vehicle serviced at your dealer, and get access to valuable information. Delete vehicle (2) Parting With a Vehicle That Used Connected Service, But Planning to Use Another Mazda Vehicle Connected Service contract Vehicle information registration Customer information registration available for Connected Service for Connected Service contract Connected Service account registration Deletes the vehicle registration information used by Connected Service. You will also be withdrawn from Connected Service automatically. Although only customer information remains in the system, if you are planning on using a Connected Service compliant Mazda vehicle afterwards, you can continue using the MyMazda APP by registering the vehicle. Delete account (3) Parting With a Vehicle That Used Connected Service and Information From Mazda is Unnecessary Connected Service contract Vehicle information registration Customer information registration available for Connected Service for Connected Service contract 127( Connected Service account registration Deletes the account itself used by Connected Service. Doing this will delete all of your information from the system and you will be withdrawn from Connected Service automatically. · By ending use of Connected Service, it will no longer be possible to use any of the services except Automatic 911 dialing. Functions that were previously available with Connected Service such as INBOX will no longer be available even at the MyMazda APP, and it will no longer be possible to view even past history. 101 4-2. Ending Use of Connected Service (Continued) (1) Ending Use of Connected Service, But Continuing Use of Your Vehicle You will be unable to use functions of Connected Service, such as Remote Control, but you will be able to use the vehicle as is. Perform the following operation on the MyMazda APP: &$87,21 · If you cancel your Connected Service contract, you will not be able to use Connected Service functions (such as Remote Control, Vehicle Status, or the ability to use the APP). If you want to use Connected Service again, you will need to re-apply to Connected Service. 2-4 Registering Connected Service · If you replace a vehicle, you cannot take over the Connected Service contract. Even if you are replacing a Connected Service-eligible vehicle with another Connected Service-eligible vehicle, you have to cancel the vehicle you are letting go of and apply for the vehicle you purchased. 1. Touch MY VEHICLES on MYMAZDA from the MENU. 2. Touch Unsubscribe Connected Service from the Action Tab. 3. Read the WARNING carefully, and touch [CONFIRM] if you are sure you wish to unsubscribe. 102 (2) Parting With a Vehicle That Used Connected Service, But Planning to Use Another Mazda Vehicle Withdraw from Connected Service and delete your vehicle information from the MyMazda APP. If you have registered multiple vehicles or you are considering replacing your vehicle with another Mazda vehicle, you can continue to use the MyMazda APP. 1. Touch MY VEHICLES on MYMAZDA from the MENU. 2. Touch Edit Vehicle from the Action Tab. 3. Touch [DELETE VEHICLE]. 4. Read the WARNING carefully, and touch [CONFIRM] if you are sure you wish to delete the vehicle. By deleting the vehicle, you are withdrawn from Connected Service automatically. 5. Initialize your personal information from the center display. 4-3. When Parting With Your Vehicle/Initializing Personal Information 103 4-2. Ending Use of Connected Service (Continued) (3) Parting With a Vehicle That Used Connected Service and Information From Mazda is Unnecessary Delete your user account that used the MyMazda APP. You will no longer be able to use the MyMazda APP. 1. Touch PROFILE from the MENU. 2. Touch Edit Profile from the Action Tab. 3. Touch [DELETE ACCOUNT]. 4. Read the WARNING carefully, and touch [CONFIRM] if you are sure you wish to delete your account. By deleting your account, you are withdrawn from Connected Service automatically, and the vehicle registration information connected to your account is deleted. 104 127( If you want to use Connected Service and the MyMazda APP again, you need to create a new user account. 5. Initialize your personal information from the center display. 4-3. When Parting With Your Vehicle/Initializing Personal Information &$87,21 Deleting your account will cancel your Connected Service contract and you will not be able to use the Connected Service functions. 105 4-3. When Parting With Your Vehicle When parting with your vehicle, always do the following procedure to protect your important information. Canceling Subscription to Connected Service Cancel your subscription to Connected Service from the MyMazda APP. 4-2 Ending Use of Connected Service Initializing Personal Initialization Initialize your personal information from the center display. 1. Select [System Settings] from [Settings]. 2. Select [Restore All Factory Settings] from [System Settings]. 3. Select [Initialize] to start the initialization. When the initialization is completed, the center display relaunches. 127( The read CD data and the Intelligent Drive Master (i-DM) score data are not deleted 106 4-4. Terms of Service Each of the terms of use and conditions, and the privacy statement can be viewed on the Web. For further details, refer to the site: (U.S.A.) Terms and Conditions : https://www.mazdausa.com/site/terms-of-use-connectedservices Privacy Statement : https://www.mazdausa.com/site/privacy-connectedservices (Canada) Terms and Conditions : EN: https://www.mazda.ca/en/cv-terms/ FR: https://www.mazda.ca/fr/conditions-cv/ Privacy Statement : EN: https://www.mazda.ca/en/cv-privacy/ FR: https://www.mazda.ca/fr/politique-de-confidentialite-cv/ Additionally, you can check your MyMazda APP. 3-9. Using the Menus of the MyMazda APP/SUPPORT 107 ©2022 Mazda Motor Corporation Form No. CSG-UE009 August 2022 108