Snom D812 IP Deskphone

Product Overview

The Snom D812 is an entry-level device in the professional D8xx series from Snom. Equipped with a generous display, it offers unique quality in its price segment. The 8 freely programmable SmartLabel keys allow for individual customization to user needs, whether for setting up call groups, speed dials, or similar functions. With its modern technology, excellent voice quality, and elegant design, the D812 offers everything required for contemporary business communication at an extremely attractive price. Welcome to the world of professional IP telephony with the Snom D812!

Key Features:

• USB Extension Module Connectivity
• HD-Audio
• Antibacterial Housing
• SmartLabel Keys
• Security (TLS & SRTP)
• OpenVPN Support

Technical Specifications

General

• Product Information: IP Deskphone D812 | PN 00004690
• Color: Gunmetal-black
• Housing: Antibacterial
• Operating System: Linux
• Usage: Indoor, Desktop, Wall-mountable

Dimensions and Weight

• Dimensions (L x W x H, approx.): 210 mm x 243 mm x 45 mm (without stand), 193 mm x 243 mm x 165 mm (with stand)
• Weight (approx.): 1.12 kg (with stand)

Display and Indicators

• Display: 5.0" TFT Liquid Crystal Display (LCD), IPS-Panel, True Color, backlit
• Resolution: 480 x 272 Pixels
• LED Indicators: 13 LEDs (Call status, New message, Function keys, Audio keys)

Keypad and Function Keys

• Total Keys: 39 keys
• Standard ITU Keypad: 12 keys
• Navigation: 5-way navigation key
• Context-sensitive Function Keys: 4
• Programmable Function Keys
• SmartLabel Keys: 8 (with multi-color LED)
• Key Assignment: Up to 32 functions (8 keys x 4 pages)
• Dedicated Audio Keys: 5 (Mute, Speakerphone, Headset, Volume +/-)
• Dedicated Function Keys: 5 (Cancel, Message, Transfer, Hold, Redial)
• Key Lock
• Extension Module Connection: USB for up to 3 x D8C

Audio Devices, Codecs, and Features

• Microphone/Speaker: Built-in microphone and speaker
• Frequency Range: 100 Hz - 8.0 kHz
• Speakerphone Mode: Full-duplex, HD-Audio, Acoustic Echo Cancellation (AEC)
• Handset with Cable: Microphone and receiver
• Frequency Range (Handset): 150 Hz - 8.0 kHz
• Handset Features: Background noise suppression, HD-Audio, Hearing Aid Compatibility (HAC)
• Audio Codecs: G.711 (A-law, µ-law), G.722, G.723.1, G.726, G.729AB, GSM6.10(FR), Opus
• DTMF Dialing: SIP-INFO, in-band, out-of-band
• Additional Features: Comfort Noise Generation (CNG), Voice Activity Detection (VAD), Adaptive jitter buffer, Packet loss concealment (PLC)

Interfaces and Connections

• Power Supply: Power over Ethernet (PoE) IEEE 802.3af, Class 3 | IEEE 802.3az; 100 - 240 V AC, 50 - 60 Hz | 5 V DC (SELV), 2 A, 10 W power adapter
• Connectors: Coaxial power jack, 2 x RJ45 Gigabit Ethernet (10/100/1000 Mbps) for NET and PC, USB 2.0 Type A, RJ9 for handset, RJ9 for headset, RJ12 for EHS adapter
• Wireless Interfaces: DECT support (optional via A230), WLAN support (optional via A210)
• Sensors: Non-contact hook switch

User Interfaces and Commissioning

• Setup: Menu-driven web interface, Menu-driven phone interface
• Security: Password-protected login, HTTPS Server/Client security
• Configuration: Automatic configuration via provisioning (HTTP, HTTPS, TFTP), Supported DHCP options (43/60/66/67), Snom secure provisioning service (SRAPS), TR-069 / TR-069 Annex G / TR-369 (USP)
• Plug & Play (PNP) Support
• Localization: Languages, Time zone, Dial tone
• Diagnostic Tools: SIP / PCAP diagnostics, System messages
• Additional Functions: Redundant firmware partition

Network Technologies and Protocols

• Network Technologies: OpenVPN, VLAN (IEEE 802.1q)
• VoIP Protocols: SIP, SDP, RTP, RTCP, RTCP-XR, SIP REFER, rport (RFC 3581), ENUM, ICE, STUN
• Secure VoIP Protocols: SIPS (SIP over TLS), SRTP, SRTCP
• Network Protocols: IPv4 / IPv6 (dual stack), DHCP, NTP, LDAP, LLDP-MED, HTTP, TFTP, L2TP
• Secure Network Protocols: TLS V1.2, HTTPS, IEEE 802.1X (EAPOL)
• Remote Management Protocols: TR-069, TR-069 Annex G, TR-369 (USP)

Phonebook and Call Functions

• SIP Identities/Accounts: 12
• Concurrent Calls: Up to 12
• Phonebook Support: LDAP (server-based), Internal phonebook (up to 2,000 entries)
• Outgoing Calls: Speed dial via function keys, Speed dial, URL dialing, Local dial plan, Redial (list of dialed numbers), Automatic redial on busy
• Caller ID: CLIP (Call Line Identification Presentation), CLIR (Call Line Identification Restriction), Callback on busy/unreachable
• Intercom/Party Line
• Multicast Announcements
• Incoming Calls: Call waiting/holding, Automatic call acceptance, Call forwarding, Call rejection (block list, anonymous calls, DND)
• Active Calls: Microphone mute, Hold, Music on hold, Direct call transfer (without redial), Call transfer (with redial), 2+1 (4+1) local conference calls, Call parking / retrieving parked calls, Client Matter Code (CMC)
• Additional Functions: Call lists (missed, accepted, dialed, rejected, forwarded), Presence monitoring (Busy Lamp Field), Call pickup

Package Contents

• Hardware: IP Deskphone D812, Handset with cable, Stand, 1.5 m network cable
• Documentation: Quick installation guide, GNU General Public License

Interoperability

• Certified VoIP Partners

Environmental Conditions

• Operating Temperature: 0 °C - +35 °C
• Storage Temperature: -10 °C - +45 °C
• Humidity (non-condensing): 5% - 95%

Snom Accessories and Compatible Devices

• Power Supply: Snom 10W PSU (PN 00004570)
• Wall Mounting Set: D8xx WM (PN 00004544)
• Broadband Handset: D8xx WB handset (PN 00004561)
• USB Dongle: WLAN: A210 (PN 00004384), DECT: A230 (PN 00004386)
• EHS Adapter: EHS Advanced 2.0 (PN 00002362)
• DECT Headsets (via USB): A150 (PN 00004388)
• DECT Headsets (via RJ9): A170 (PN 00004387)
• Corded Headsets (via RJ9): Binaural: A100D (PN 00004342), A310D (PN 00004626); Monaural: A100M (PN 00004341), A310M (PN 00004624)
• Corded Headsets (via USB): Binaural: A330D (PN 00004598); Monaural: A330M (PN 00004597)
• Expansion Module: D8C (PN 00004562)

Series Overview

• D812
• D815W
• D862
• D865
• D8C

Notes and Disclaimer

For more information, visit the Snom D812 website, Snom Service Hub, or consult the manual, type approval, warranty, and company locations. Snom and Snom product names are registered trademarks of Snom Technology GmbH. Product specifications are subject to change without notice. Snom Technology GmbH reserves the right to revise and change this document without prior notification. Despite the care taken in compiling and presenting the information, data may have changed. Snom provides no guarantee for the accuracy, completeness, or timeliness of the information provided. Liability for damages is excluded unless caused by intent or gross negligence on the part of Snom, or unless liability arises due to mandatory legal provisions.