Samsung F32TU87* User Manual
Before Using the Product
Safety Precautions
Warning: Serious or fatal injury may result if instructions are not followed.
Caution: Personal injury or damage to properties may result if instructions are not followed.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
- This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
- AC voltage: Rated voltage marked with this symbol is AC voltage.
- This symbol indicates that this product has included important literature concerning operation and maintenance.
- DC voltage: Rated voltage marked with this symbol is DC voltage.
- Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
- Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
Electricity and Safety
Warning:
- Do not use a damaged power cord or plug, or a loose power socket.
- Do not use multiple products with a single power socket.
- Do not touch the power plug with wet hands.
- Insert the power plug all the way in so it is not loose.
- Connect the power plug to a grounded power socket (type 1 insulated devices only).
- Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
- Do not place the power cord or product near heat sources.
- Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution:
- Do not disconnect the power cord while the product is being used.
- Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
- Keep the power socket where the power cord is connected unobstructed.
- The power cord must be disconnected to cut off power to the product when an issue occurs.
- Hold the plug when disconnecting the power cord from the power socket.
- Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.
- Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
- Do not drop objects on the product or apply impact.
- Do not move the product by pulling the power cord or any cable.
- If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
- Do not use or keep combustible spray or an inflammable substance near the product.
- Ensure the vents are not blocked by tablecloths or curtains. An increased internal temperature may cause a fire.
Installation
Warning:
- DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
- Keep the plastic packaging out of the reach of children. Children may suffocate.
- Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.). The product may fall and become damaged and/or cause an injury.
- Using the product in an area with excess vibration may damage the product or cause a fire.
- Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
- Do not expose the product to direct sunlight, heat, or a hot object such as a stove. The product lifespan may be reduced or a fire may result.
- Do not install the product within the reach of young children. The product may fall and injure children.
- Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution:
- Do not drop the product while moving.
- Do not set down the product on its front.
- When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding. The product may fall and become damaged and/or cause an injury.
- Install the product only on cabinets or shelves of the right size.
- Set down the product gently. Product failure or personal injury may result.
- Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance. Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.
- Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
Operation
Warning:
- There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. Contact Samsung Customer Service Center for repairs.
- To move the product, first disconnect all the cables from it, including the power cable.
- If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
- Do not let children hang from the product or climb on top of it. Children may become injured or seriously harmed.
- If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center. Continued use can result in a fire or electric shock.
- Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product. The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
- During a lightning or thunderstorm, power off the product and remove the power cable.
- Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.
- Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
- Do not drop objects on the product or apply impact.
- Do not move the product by pulling the power cord or any cable.
- If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
- Do not use or keep combustible spray or an inflammable substance near the product.
- Ensure the vents are not blocked by tablecloths or curtains. An increased internal temperature may cause a fire.
Caution:
- Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time.
- Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
- Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
- Use the product at the recommended resolution and frequency. Your eyesight may deteriorate.
- Do not hold the product upside-down or move it by holding the stand. The product may fall and become damaged or cause an injury.
- Looking at the screen too close for an extended period of time can deteriorate your eyesight. Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
- Do not use humidifiers or stoves around the product.
- Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
- Store small accessories out of the reach of children.
- Exercise caution when adjusting the product angle or stand height. Your hand or finger may get stuck and injured. Tilting the product at an excessive angle may cause the product to fall and an injury may result.
- Do not place heavy objects on the product. Product failure or personal injury may result.
- When using headphones or earphones, do not turn the volume too high. Having the sound too loud may damage your hearing.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning:
- Power off the product and PC.
- Disconnect the power cord from the product. Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
- Wipe the product with a clean, soft and dry cloth. Wet a soft cloth in water, wring it out well, and then use the cloth to wipe the exterior of the product clean. Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. Do not spray water or detergent directly on the product.
- Connect the power cord to the product when cleaning is finished.
- Power on the product and PC.
Correct posture to use the product
Use the product in the correct posture as follows:
- Straighten your back.
- Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
- Keep your eyes directly in front of the screen.
- Adjust the angle so light does not reflect on the screen.
- Keep your forearms perpendicular to your upper arms and level with the back of your hands.
- Keep your elbows at about a right angle.
- Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.
- Do the Eye exercises or blink frequently, then eye fatigue will be relieved.
Preparations
Installation
Attaching the Stand
1. Put the stand base onto the stand neck as the direction shown in the figure. Tightly fasten the connecting screw at the bottom of the stand base.
2. Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. If Styrofoam is unavailable, use a thick sitting mat.
3. Place the stand neck on the display, as shown in the figure.
4. Stand assembly is complete.
Removing the Stand
Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down.
1. Place the product on a clean and flat floor as shown in the figure. Push the key upward and hold. Turn the stand neck of the display counterclockwise for 10°.
2. Lift the stand neck in the arrow direction to detach it from the display.
3. Unfasten the connecting screw at the bottom of the stand base, and then remove the stand neck from the stand base by pulling it in the arrow direction, as shown in the figure.
Precautions for moving the product
- Hold the lower corners or edges of the product when moving it.
- Do not directly apply pressure on the screen.
- Do not hold the product upside down only by the stand.
- Do not hold the screen when moving the product.
- Do not press down on the product. There is a risk of damaging the product.
Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
The exterior may differ depending on the product.
Diagram showing recommended clearance around the monitor.
Adjusting the Product Tilt and Height
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Diagrams showing tilt and height adjustment ranges.
- The product tilt and height can be adjusted.
- Hold the top center of the product and adjust the height carefully.
- The rotation and height adjustment has a certain tolerance. Stay within the tolerances when rotating or adjusting the height of the product.
Rotating the Product
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
You can rotate your product as shown below.
Diagrams showing the steps for rotating the monitor.
- Be sure to fully extend the stand before rotating the product.
- If you rotate the product without fully extending the stand, the corner of the product may hit the floor and get damaged.
- Do not rotate the product counterclockwise. The product may get damaged.
- When rotating the product, be careful not to damage the product by hitting the object or stand.
Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public places.
The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
- Fix the cable of your anti-theft locking device to a heavy object such as a desk.
- Put one end of the cable through the loop on the other end.
- Insert the locking device into the anti-theft lock slot at the back of the product.
- Lock the locking device.
An anti-theft locking device can be purchased separately.
Refer to the manuals provided with your anti-theft locking device for details.
Anti-theft locking devices can be purchased at electronics retailers or online.
Wall Mount Kit Specifications (VESA
Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
- Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.
- For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
- Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
- Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
- Do not mount the product at more than a 15 degree tilt.
Standard dimensions for wall mount kits are shown in the table below.
Model name | VESA screw hole specs (A * B) in millimeters | Standard Screw | Quantity |
---|---|---|---|
F32TU87* | 100.0 x 100.0 | 4.0 mm ⌀, 0.7 pitch * 10.0 mm long | 4 EA |
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
Connecting and Using a Source Device
Read below before connecting the product.
- Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.
- Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
- After all signal cables have been properly connected, connect the power cables back to the product and the external device.
- After connecting is completed, make sure you read the manuals to acquaint yourself with the product functions, precautions and other information required to use the product properly.
Connecting parts may differ in different products.
Provided ports may vary depending on the product.
Ports
The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
Port | Description |
---|---|
HDMI IN | Connects to a source device using an HDMI cable or HDMI-DVI cable. |
DP IN | Connects to a PC using a DP cable. |
Connects to a PC using a Thunderbolt™ 3 cable or USB Type-C cable. | |
LAN | If a PC is connected to the monitor using a Thunderbolt™ 3 cable or USB Type-C cable, connect a LAN cable to this port to connect the PC to the network. |
SS (SERVICE) | Connect to a USB device. These ports are enabled when a PC is connected to the ?️ port using a Thunderbolt™ 3 cable or USB Type-C cable. |
? | Connect to an audio output device such as headphones or earphones. |
? (POWER IN) | Connect the power cord for your monitor to the ? (POWER IN) port on the back of the product. |
Diagram showing various ports on the monitor.
Connecting and Using a PC
Select a connection method suitable for your PC.
Connection Using the HDMI Cable
Diagram showing HDMI connection.
When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.
If using an HDMI to USB Type-C cable, connect the HDMI cable to the monitor.
Connection Using an HDMI-DVI Cable
Diagram showing HDMI-DVI connection.
The audio function is not supported if the source device is connected using the HDMI-DVI cable.
The optimum resolution may not be available with an HDMI-DVI cable.
Connection Using an DP Cable
Diagram showing DP connection.
A DP cable shorter than 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality.
If using a DP to USB Type-C cable, connect the DP cable to the monitor.
Connection Using a Thunderbolt™ 3 Cable or USB Type-C Cable
According to the USB Power Delivery 3.0 specification, our product can charge your PC when you connect it to our product using a Thunderbolt™ 3 cable.
To get the full experience of the Thunderbolt™ 3 technology, connect a PC that supports this technology using a Thunderbolt™ 3 cable and ensure that all connected devices and cables are approved by Intel Thunderbolt. For detailed approval information, visit the official Intel website.
Before using the product, update the BIOS program, Thunderbolt firmware, and Thunderbolt software of your PC to their latest versions by visiting the official website of your PC.
Although there are two Thunderbolt™ 3 ports, only the first connected Thunderbolt™ 3 host can be identified as the host device. For detailed connecting specification of Thunderbolt™ 3 port, please visit the official website of Thunderbolt.
- If you want to charge your PC, make sure that your PC supports power input. Many Thunderbolt™ 3-compatible PCs do not support charging over a USB Type-C port, and some PCs can charge only their own branded power adapters. Because PC released in the market are very various, we cannot guarantee that our product can charge all types of PC over a Thunderbolt™ 3 port.
- Unlike USB devices, Thunderbolt™ 3 devices must be manually authenticated through Intel's Thunderbolt program before the system recognizes them.
- Considering that it takes a relatively long time to complete the connection and disconnection over Thunderbolt, do not quickly plug in and unplug the signal cable or power cable. Otherwise, your devices may be damaged.
- For port, a maximum charging power of 92 W is supported. For port, a maximum charging power of 15 W is supported. Charging speed may vary depending on the PC connected to our product.
- Make sure that the Thunderbolt™ 3 or USB Type-C cable complies with the Thunderbolt™ 3 or USB Type-C specification. Otherwise, your devices may be damaged. A Samsung branded cable is recommended.
- Because of compatibility with the Thunderbolt technology, phones that support the USB Type-C display may not be displayed on our product. To fix this problem, you may need to upgrade the firmware from your phone's manufacturer.
- Connect the Thunderbolt™ 3 cable to a PC that supports Thunderbolt™ 3 and connect the USB Type-C cable to a PC that supports USB Type-C.
Connecting the Dual display (daisy chain)
Dual display (daisy chain) support depends on your PC and the connected Thunderbolt™ 3 cable. The Thunderbolt™ 3 port on your PC must support dual 4 K @ 60 Hz output, and the particular 40Gbps Thunderbolt™ 3 cable (43 need to be purchased separately. For detailed specification of the Thunderbolt™ 3 cable, visit the official Thunderbolt website.
Diagram showing dual display setup.
Connecting to headphones or earphones
The headphones or earphones jack supports only the 3 conductor tip-ring-sleeve (TRS) type.
Connecting the Power
To use the product, connect the power cable to a power outlet and the ? (POWER IN) port on the product.
The input voltage is switched automatically.
Diagram showing power connection.
Connecting the Product to a PC as a USB HUB
Use the product as a hub to connect the PC to a variety of devices and/or networks.
To establish a LAN connection, use a Thunderbolt™ 3 cable: ?️ port.
With some PCs, network connection via LAN may not be supported.
Use a Thunderbolt™ 3 port or USB Type-C cable: ?️ port.
- For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers.
- With the launch of various USB devices on the market, we cannot guarantee that our products are matched with all USB devices.
- For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.
- The company is not liable for problems or damages to an external device caused by using an unauthorized cable for the connection.
- Some products do not follow the USB standard, and it may cause a malfunction of the device.
Diagram showing PC connection as a USB hub.
Tidying Up the Connected Cables
1. Tilt the display, as shown in the figure.
2. Rotate the product to the highest vertical position.
3. Connect the corresponding cables.
4. Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organize the cables, as shown in the figure.
5. Rotate the product to the horizontal position.
6. Assembly is complete.
Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Select a language on the information message and change the resolution on your PC to the optimum setting.
- If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.
- If you want to set the optimum resolution for your computer, please refer to (Q&A) → "How can I change the resolution?"
List of graphic cards supporting HDR10
HDR10 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3.0 Digital Rights Management (for protected HDR content). Use graphic cards listed below for HDR10.
- NVIDIA GeForce 1000 series or higher
- AMD Radeon™ RX 400 series or higher
- Intel UHD Graphics 600 series or higher
Graphic cards that support hardware-accelerated 10-bit video decoding for HDR video codecs are recommended.
Menu
Picture
Picture Mode | 2nd | 3rd | Description |
---|---|---|---|
This menu provides an optimum picture quality suitable for the environment where the product will be used. | |||
This menu is not available when Eco Saving Plus is enabled. | |||
This menu is not available when Game Mode is enabled. | |||
This menu is not available when Eye Saver Mode is enabled. | |||
This menu is not available when PIP/PBP Mode is enabled. | |||
In PC mode |
|
2nd | 3rd | Description |
---|---|---|
In AV mode | When the external input is connected through HDMI, DP, Thunderbolt™ 3/USB-C and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized picture settings. | |
Dynamic | Select this mode to view a sharper image than in Standard mode. | |
Standard | Select this mode when the surroundings are bright. | |
Movie | Select this mode when the surroundings are dark. This will save power and reduce eye fatigue. | |
Custom | Select this mode when you want to adjust the image according to your preferences. | |
The input source is 480p, 576p, 720p or 1080p and product can display normally (Not every model can support all of these signals.). | ||
Brightness | You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. | |
This menu is not available when Picture Mode is set to Dynamic Contrast mode. | ||
This menu is not available when Eco Saving Plus is enabled. | ||
This menu is not available when Eye Saver Mode is enabled. | ||
Contrast | Adjust the contrast between the objects and background. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. | |
This option is not available when Picture Mode is in Cinema or Dynamic Contrast mode. | ||
This menu is not available when Game Mode is enabled. | ||
This menu is not available when PIP/PBP Mode is enabled. | ||
Sharpness | Make the outline of objects more clear or blurry. (Range: 0~100) A higher value will make the outline of objects clearer. | |
This option is not available when Picture Mode is in Cinema or Dynamic Contrast mode. | ||
This menu is not available when Game Mode is enabled. | ||
This menu is not available when PIP/PBP Mode is enabled. | ||
Color | Adjust the tint of the screen. | |
Red | Adjust the red saturation level. Values closer to 100 mean greater intensity for the color. | |
Green | Adjust the green saturation level. Values closer to 100 mean greater intensity for the color. | |
Blue | Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color. | |
Color Tone | Select a color tone that best suits your viewing needs. | |
Gamma | Adjust the middle level of luminance. | |
This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode. | ||
This menu is not available when Game Mode is enabled. | ||
This menu is not available when Eye Saver Mode is enabled. | ||
This menu is not available when PIP/PBP Mode is enabled. | ||
Black Level | If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device. In such case, Black Level can be used to adjust the image quality. | |
Normal / Low | This function is only available in HDMI mode. | |
This menu is not available when PIP/PBP Mode is enabled. | ||
Black Level may not be compatible with some source devices. | ||
The Black Level feature is only activated at a certain AV resolution, such as 720P @ 60 Hz and 1080P @ 60 Hz. | ||
Eye Saver Mode | Set to an optimum picture quality suitable for eye relaxation. |
PIP/PBP
2nd | 3rd | Description |
---|---|---|
PIP/PBP Mode | Turn PIP/PBP Mode on or off. | |
Mode Type | Select the size and aspect ratio of the sub-screen. | |
8:9 | 8:9/PIP | ||
Screen Size | Select sub-screen size. | |
This option is available when Mode Type is set to PIP. | ||
Screen Position | Select the position of the sub-screen from the available options. | |
This option is available when Mode Type is set to PIP. | ||
Sound Source | Set which screen you want to hear the sound for. | |
In PIP mode | • | |
In PBP mode | • |
OnScreen Display
2nd | 3rd | Description |
---|---|---|
Transparency | Set the transparency for the menu windows. | |
Position |
| |
Language | Set the menu language. A change to the language setting will only be applied to the onscreen menu display. | |
Display Time | Set how long the menu window will remain on screen for when it is not in use. |
Source
Select the source for each screen.
Screen Ratio
Choose the size and aspect ratio of the picture displayed on screen.
- In PC mode: Auto / Wide
- In AV mode: 4:3 / 16:9 / Screen Fit
The function may not be supported depending on the ports provided with the product.
Changing the Screen Ratio is available when the following conditions are satisfied.
The input source is 480p, 576p, 720p or 1080p and product can display normally (Not every model can support all of these signals.).
This can only be set when the external input is connected through HDMI, DP, Thunderbolt™ 3/USB-C and PC/AV Mode is set to AV.
Contrast
Adjust the contrast level. Values closer to 100 mean a bigger light/dark contrast.
System
2nd | 3rd | Description |
---|---|---|
DisplayPort Ver. | Select the DisplayPort version to use. Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. | |
Input Port Ver. | Select an HDMI version. The supportable device and resolution may differ depending on its version. When the version is changed, the screen may blink. If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol. When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the device. | |
Volume | Change the Volume setting. | |
Eco Saving Plus | Reduce energy consumption compared to consumption at the maximum brightness level.
This option is not available when Picture Mode is in Dynamic Contrast mode. This menu is not available when Game Mode is enabled. This menu is not available when Eye Saver Mode is enabled. This menu is not available when PIP/PBP Mode is enabled. | |
Off Timer Plus | Off Timer |
This option is only available when Off Timer is set to On. For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to → System → Off Timer Plus and set Off Timer to Off. |
Eco Timer |
This option is only available when Eco Timer is set to On. | |
PC/AV Mode | Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. Products with a display area of 16:9 or 16:10 are only supported. | |
Auto Source Switch | Auto Source Switch | When there is no signal, the display automatically switches to the newly connected device. This function may not be supported depending on the model or geographical area. |
USB-C Switch | When there is no signal, the display automatically switches to the new device connected to the ?️ port. | |
Key Repeat Time | Control the response rate of a button when the button is pressed. Acceleration, 1 sec or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. | |
Power LED On | Configure the settings to enable or disable the power LED located at the lower part of the product.
|
Support
2nd | 3rd | Description |
---|---|---|
Self Diagnosis | Perform this test when you experience a problem with your monitor's picture. Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. | |
Software Update | Update software using an update file on a USB device.
| |
Information | View the current software information. Refer to the actual monitor screen. | |
Reset All | Return all the settings for the product to the default factory settings. |
Installing the Software
Easy Setting Box
Easy Setting Box enables users to use the product by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung website (http://www.samsung.com).
The software may not work properly if you do not restart the PC after the installation.
The Easy Setting Box icon may not appear depending on the PC system and the product specifications. If the shortcut icon does not appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking Environment.
System Requirements
OS | Hardware |
---|---|
Windows 7 32Bit/64Bit | At least 32MB of memory |
Windows 8 32Bit/64Bit | At least 60MB of free space on the hard disk drive |
Windows 8.1 32Bit/64Bit | |
Windows 10 32Bit/64Bit |
Driver Installation
To install the latest version of the product driver, download it from the Samsung website (http://www.samsung.com).
You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Product diagnosis (Screen issue)
If a problem occurs with the product screen, run Self Diagnosis to check that the product is working properly.
Checking the Resolution and Frequency
If a resolution that is not supported (see the Standard Signal Mode Table) is selected, the Not Optimum Mode message may appear for a short time or the screen may not be displayed properly.
The displayed resolution may vary, depending on the PC system settings and cables.
Check the following.
Installation issue
The screen keeps switching on and off.
- Check the cable connection between the product and PC, and ensure the connectors are locked.
- Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card. If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version. (Please contact the graphics card or PC manufacturer for further details about how to adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
- Check that the power cable is connected properly.
- If a problem occurs with the product screen, run Self Diagnosis to check that the product is working properly.
The message Check the cable connection and the settings of the source device. appears.
- Check that the cable is properly connected to the product.
- Check that the device connected to the product is powered on.
- Check the PC/AV Mode status. (→ System → PC/AV Mode → HDMI, DisplayPort, Thunderbolt3/ USB-C → PC or AV.)
- Set the connected HDMI or DisplayPort version. (HDMI: → System → Input Port Ver. → 1.4 or 2.0, DisplayPort: System → DisplayPort Ver. → 1.1 or 1.2↑)
Not Optimum Mode is displayed.
This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.38).
The images on the screen look distorted.
- Check the cable connection to the product.
- The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
- Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.38) in this manual and the Information menu on the product.
The screen is too bright. The screen is too dark.
- Adjust Brightness and Contrast.
Screen color is inconsistent.
- Change the Color settings.
The colors on the screen have a shadow and are distorted.
- Change the Color settings.
White does not really look white.
- Change the Color settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode.
Text is blurry.
If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType.
Video playback is choppy.
Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the PC resource. Try playing the file on another video player.
Sound issue
There is no sound.
- Re-check the condition of the connected audio cable and/or adjust the volume.
- Check the volume. Check whether audio is set to mute.
The volume is too low.
- Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.
Video is available but there is no sound.
- Sound cannot be heard if an HDMI-DVI cable is used to connect the input device. Connect the device using an HDMI cable or a DP cable.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Q & A
Refer to the user manual for your PC or graphics card for further instructions on adjustment.
How can I change the frequency?
Set the frequency on your graphics card.
- Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings.
- Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.
- Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
- Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Adjust Resolution.
- Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
- Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
How do I set power-saving mode?
- Windows 7: Go to Control Panel → Appearance and Personalization → Personalization → Screen Saver Settings → Power options or BIOS SETUP on the PC.
- Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
- Windows 10: Go to Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.
Specifications
General
Model Name | F32TU87* |
---|---|
Size | 32 Class (31.5 Inches / 80.0 cm) |
Display area | 697.306 mm (H) x 392.234 mm (V) |
Pixel Pitch | 0.06053 mm (H) x 0.18159 mm (V) |
Maximum Pixel Clock | 594 MHz |
Power Supply | AC100-240V~50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. |
Signal connectors | HDMI, DisplayPort, Thunderbolt™ 3 |
Environmental conditions | Operating Temperature: 50 °F – 104 °F (10°C – 40 °C) Humidity: 10% - 80%, non-condensing |
Storage Temperature: -4 °F – 113 °F (-20 °C – 45 °C) Humidity: 5% - 95%, non-condensing | |
Plug-and-Play | This product can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the product and PC system optimizes the product settings. Product installation takes place automatically. However, you can customize the installation settings if desired. |
Panel Dots (Pixels) | Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. |
The specifications are subject to change without notice to improve quality. For detailed device specifications, visit the Samsung website. |
Standard Signal Mode Table
Model Name | F32TU87* |
---|---|
Synchronization (PANEL Spec) | Horizontal Frequency: 30~135 kHz Vertical Frequency: 50~75 Hz (HDMI) 30~75 Hz (DisplayPort, Thunderbolt™ 3) |
Resolution | Optimum Resolution: 3840 x 2160 @ 60 Hz Maximum Resolution: 3840 x 2160 @ 60 Hz |
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
Resolution | Horizontal Frequency (kHz) | Vertical Frequency (Hz) | Pixel Clock (MHz) | Sync Polarity (H/V) | Port HDMI IN | Port DP IN |
---|---|---|---|---|---|---|
IBM, 720 x 400 | 31.469 | 70.087 | 28.322 | -/+ | 0 | 0 |
VESA, 640 x 480 | 31.469 | 59.940 | 25.175 | -/- | 0 | 0 |
MAC, 640 x 480 | 35.000 | 66.667 | 30.240 | -/- | 0 | 0 |
VESA, 640 x 480 | 37.861 | 72.809 | 31.500 | -/- | 0 | 0 |
VESA, 640 x 480 | 37.500 | 60.000 | 31.500 | -/- | 0 | 0 |
VESA, 800 x 600 | 35.156 | 56.250 | 36.000 | +/+ | 0 | 0 |
VESA, 800 x 600 | 37.879 | 60.317 | 40.000 | +/+ | 0 | 0 |
VESA, 800 x 600 | 48.077 | 72.188 | 50.000 | +/+ | 0 | 0 |
VESA, 800 x 600 | 49.726 | 75.000 | 49.500 | +/+ | 0 | 0 |
MAC, 832 x 624 | 48.750 | 74.551 | 57.284 | -/- | 0 | 0 |
VESA, 1024 x 768 | 48.363 | 60.004 | 65.000 | -/- | 0 | 0 |
VESA, 1024 x 768 | 56.476 | 70.069 | 75.000 | -/- | 0 | 0 |
VESA, 1152 x 864 | 67.500 | 75.029 | 78.750 | +/+ | 0 | 0 |
MAC, 1152 x 870 | 68.681 | 75.057 | 108.000 | +/+ | 0 | 0 |
VESA, 1280 x 720 | 45.000 | 60.000 | 74.250 | -/- | 0 | 0 |
VESA, 1280 x 800 | 46.875 | 59.951 | 83.500 | +/+ | 0 | 0 |
VESA, 1024 x 768 | 60.023 | 75.062 | 75.000 | +/+ | 0 | 0 |
VESA, 1280 x 1024 | 63.981 | 60.020 | 108.000 | +/+ | 0 | 0 |
VESA, 1280 x 1024 | 79.976 | 75.025 | 135.000 | +/+ | 0 | 0 |
VESA, 1440 x 900 | 55.935 | 60.000 | 106.500 | +/+ | 0 | 0 |
VESA, 1600 x 900 | 65.290 | 60.000 | 108.000 | +/+ | 0 | 0 |
VESA, 1680 x 1050 | 65.290 | 59.974 | 146.250 | +/+ | 0 | 0 |
VESA, 1920 x 1080 | 67.500 | 60.000 | 148.500 | +/+ | 0 | 0 |
VESA, 2560 x 1440 | 88.787 | 59.951 | 241.500 | +/- | 0 | 0 |
VESA, 3840 x 2160 | 133.313 | 59.997 | 533.250 | +/- | 0 | 0 |
CEA, 3840 x 2160 | 67.500 | 30.000 | 297.000 | +/+ | 0 | 0 |
CEA, 3840 x 2160 | 135.000 | 60.000 | 594.000 | +/+ | 0 | 0 |
Horizontal Frequency: The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
Vertical Frequency: Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
Some resolutions listed in the table above may not be available depending on graphics card specifications.
Appendix
Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
- Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
- If a service technician is requested to give instructions on how to use product or simply adjusts options without disassembling product.
- If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
- If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.
- If a product is reinstalled to move to a different spot or to move to a different house.
- If customer requests instructions on how to use another company's product.
- If customer requests instructions on how to use the network or another company's Program.
- If customer requests software installation and setup for the product.
- If a service technician removes/cleans dusts or foreign materials inside of the product.
- If customer requests an installation additionally after purchasing a product through home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by:
- External impact or drop.
- Use of supplies or separately sold product unspecified by Samsung.
- Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.
- Remodeling or repairing the product by customer.
- Using it with incorrect voltage or non-authorized electrical connections.
- Not following the "cautions" in User Manual.
Others
- If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
- If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)
If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.
File Info : application/pdf, 40 Pages, 1.42MB
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