Dreame Bot D9 Max Robot Vacuum and Mop User Manual

Introduction

Read this manual carefully before use and keep it for future reference.

The word "dreame" is an abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company's Chinese name "追觅", which means striving for excellence in every endeavor and reflects the company's vision of continuous pursuit, exploration, and search in technology.

For more information, please visit www.dreame-technology.com.

Manufactured by: Dreame Trading (Tianjin) Co., Ltd.

Made in China

Model identifier: RLS5-BL1-EU-R00

Safety Information

Usage Restrictions

• This product can be used by children aged 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be done by children without supervision.
• Children shall not play with this product. Ensure children and pets are kept at a safe distance from the robot while it is operating.
• This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
• Do not use the robot in an area suspended above ground level without a protective barrier.
• Do not use the robot at an ambient temperature above 40°C or below 0°C or on a floor with liquids or sticky substances.
• Pick up any cables from the floor before using the robot to prevent it from dragging them while cleaning.
• Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
• Keep hair, fingers, and other body parts away from the suction opening of the robots.
• Keep the brush cleaning tool out of reach of children.
• Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
• Do not use the robot to clean any burning objects.
• Do not vacuum hard or sharp objects.
• Make sure the robot is turned off and the charging dock is unplugged before cleaning or performing maintenance.
• Do not wipe any part of the product using a wet cloth or liquids.
• Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.

Batteries and Charging

• Do not use any third-party battery, charger, or charging dock. Use only with RCS0 supply unit.
• Do not attempt to disassemble, repair, or modify the battery or charging dock on your own.
• Do not place the charging dock near a heat source.
• Do not use a wet cloth or wet hands to wipe or clean the dock's charging contacts.
• Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
• If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
• Make sure the robot is turned off when being transported and kept in its original packaging if possible.
• If the robot will not be used for an extended period, fully charge it, then turn it off and store in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
• This product contains batteries that can only be replaced by qualified technicians or after-sales service.

Hereby, Dreame Trading (Tianjin) Co., Ltd. declares that the radio equipment type RLS5-BL1 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at www.dreame-technology.com.

For detailed e-manual, please go to https://www.dreame-technology.com/pages/user-manuals-and-faqs.

Product Overview

Accessories

• Charging Dock: The base station for the robot to recharge.
• Cleaning Tool: Used for cleaning the robot's brushes and filters.
• Power Cord: Connects the charging dock to the power outlet.
• Water Tank: Used for the mopping function.
• Mop Pad: Attaches to the water tank for mopping.
• Side Brush: Helps sweep debris towards the main brush.

Note: The illustrations in this manual are for reference only. Please refer to the actual product.

Robot

Buttons:

• Power/Clean Button: Press and hold for 3 seconds to turn on/off. Press briefly to start cleaning.
• Dock Button/Spot Clean Button: Press to send the robot back to the charging dock. Press and hold for 3 seconds to start Spot Clean Mode.

Status Indicator:

• White: Cleaning/Cleanup is completed/Charging is completed.
• Blinking White: Return to dock to charge when the battery power is not low.
• Breathing White: Vacuum is charging when the battery power is not low.
• Blinking Orange: Return to dock to charge when the battery power is low/Error.
• Breathing Orange: Vacuum is charging when the battery power is low.

Robot Components

Top View:

• Power/Clean Button
• Dock Button/Spot Clean Button
• Wi-Fi Indicator: Status of Wi-Fi connection.
• Reset Button: Press and hold for 3 seconds to restore the robot to factory settings.
• Cleaning Tool
• Air Outlet/Speaker

Bottom View:

• Cliff Sensor: Detects edges and stairs to prevent falls.
• Omnidirectional Wheel
• Charging Contacts: Connects to the charging dock.
• Main Brush: Collects debris from the floor.
• Brush Guard Clips: Secure the main brush.
• Main Wheels

Sensors:

• Laser Distance Sensor: Used for navigation and mapping.
• Returning-to-dock Sensor
• Bumper: Detects obstacles.

Dust Bin

• Bin Clip
• Bin Cover
• Filter

Charging Dock

• Signaling Area
• Power Port
• Charging Contacts

Mopping Module

• Water Inlet
• Water Tank
• Water Tank Release Clip
• Mop Pad
• Attaching Area

Preparation Before Use

1. Remove the protective film

   Remove the protective films on the robot.

2. Install the side brush

   Install the side brush until it clicks into place.

3. Place the charging dock

   Place the charging dock on level ground against a wall and connect it to a power outlet.

   Ensure the immediate area 1.5m in front of the charger and 0.5m to both sides of the charging dock is clear of objects.

   To ensure a stable Wi-Fi connection for your phone, make sure the robot and charging dock are within Wi-Fi range.

   Do not place the charging dock in an area with direct sunlight or where other objects might block the signal, as this may hinder the robot from returning to the charging dock.

4. Place the robot onto the charging dock to recharge

   The robot will turn on automatically and begin recharging.

   Battery Level Indicator:

   • White: Battery level is more than 15%.
   • Orange: Battery level is less than 15%.

   Fully charge your robot before first-time use.

   Do not install the mopping module while charging. Be extra careful with the wet mop as it can damage the floor.

Connecting with Mi Home/Xiaomi Home App

This product works with the Mi Home/Xiaomi Home app. Use the app to control your device and interact with other smart home devices.

1. Download the Mi Home/Xiaomi Home App

   Scan the QR code to download and install the app. Alternatively, search "Mi Home/Xiaomi Home" in the app store.

2. Add Device

   Open the Mi Home/Xiaomi Home app, tap '+' in the upper right, then tap the scan icon in the top right corner. Scan the QR code, add "Dreame Bot D9 Max", and follow the prompts to finish the connection.

3. Reset Wi-Fi

   Simultaneously press and hold the [Power/Clean] and [Dock] buttons until you hear a voice say, "Waiting for the network configuration." Once the Wi-Fi indicator is blinking slowly, the Wi-Fi has been successfully reset.

   Wi-Fi Indicator:

   • Blinking slowly: To be connected.
   • Blinking quickly: Connecting.
   • On: Wi-Fi connected.

   Only 2.4GHz Wi-Fi is supported.

   The version of the app might have been updated. Please follow the instructions based on the current app version.

   If your robot cannot connect to the app successfully, reset the Wi-Fi and add the device again.

How to Use

1. Turn On/Off

   Press and hold the [Power/Clean] button for 3 seconds to turn on the robot. Once the power indicator turns solid white, the robot is in standby mode. To turn off the robot, press and hold the [Power/Clean] button for 3 seconds when the robot is not moving. Turning off the robot will end the current cleaning task.

2. Start Cleaning

   Press the [Power/Clean] button briefly to start cleaning. The robot will map out a route, clean along edges and walls, then clean each room in an S-shaped pattern.

   If the battery is too low, the robot will automatically return to the dock to charge. It will resume unfinished cleaning tasks after charging to the necessary battery level (breakpoint continuous cleaning function must be enabled on the app in advance).

3. Cleaning Mode

   Dreame Bot D9 Max has four cleaning modes: Quiet, Standard, Strong, and Turbo. The default mode is Standard. You can specify the cleaning mode in the Mi Home/Xiaomi Home app.

4. Pause/Sleep Mode

   Pausing: Press any button to pause the robot during cleaning.

   Sleep Mode: The robot will automatically enter Sleep Mode after 10 minutes of inactivity. To wake up the robot, press any button.

   The robot will turn off automatically if left in Sleep Mode for more than 12 hours.

   When the robot is paused, placing it onto the charging dock will end the current cleaning task.

5. Do Not Disturb Mode

   Do Not Disturb Mode prevents the robot from automatically starting cleaning tasks. You can enable Do Not Disturb Mode or modify its hours in the app. (The mode is on by default from 22:00 to 08:00.)

   Scheduled cleaning tasks will still be carried out during the DND period.

   The robot will continue cleaning after the DND period ends.

6. Spot Clean Mode

   When the robot is paused or in Standby Mode, press and hold the [Dock Button/Spot Clean Button] for 3 seconds to start Spot Clean Mode. In this mode, it will clean a square-shaped area of 1.5 × 1.5 meters directly around the robot. When spot cleaning is done, the robot will automatically return to its original location and power off.

   Activating Spot Clean Mode will end the current cleaning task of the robot.

7. Scheduled Cleaning

   You can schedule cleaning time in the Mi Home/Xiaomi Home app. The robot will automatically start cleaning at the designated time and then return to the charging dock to recharge when cleaning is done.

8. Additional App Functions

   Follow the instructions on the app interface to use more functions. The version of the app might have been updated; please follow the instructions based on the current app version.

9. Use the Mopping Function

   It is recommended that all floors are vacuumed at least three times before the first mopping session to achieve a better cleaning effect.

   1. Dampen the mop pad and wring out excess water. Slide the pad all the way into the slot of the water tank until it is securely in place.
   2. Open the water tank lid, fill the tank with water, then securely close the lid.
   3. Align the mopping module as indicated by the arrow, then slide it into the back of the robot until it clicks into place. Press the [Power/Clean] button or use the Mi Home/Xiaomi Home app to start cleaning.
   4. Press the two side clips inwards and slide the water tank backwards to separate it from the robot.

   It is not recommended to use the mopping function on carpets.

   Use the app to adjust the water flow as required.

   Do not use detergent or disinfectant.

   When the robot is charging or not in use, remove the mopping module, pour out all the remaining water in the tank, and clean the mop pad to prevent mildew or odor.

Routine Maintenance

Clean the Dust Bin and Filter

1. Open the robot cover, then press the dust bin clip to remove the dust bin.
2. Open the dust bin cover as indicated by the diagram.
3. Remove the filter and tap its basket gently. Do not attempt to clean the filter with a brush or finger.
4. Rinse the dust bin and filter with water until they are clean. Thoroughly dry the filter before re-installing.

Only clean water should be used to clean the filter. Do not use detergent.

Keep it in a well-ventilated or cool place.

Clean the Mopping Module

1. Press the two release clips on the side of the water tank, remove the mopping module, and pull the mop pad off the mopping module.
2. Pour out the water in the tank. Clean with water only and leave to air dry before re-installing.
3. Clean the mop pad with water only and leave to air dry before re-installing.

Remove the pad from the mopping module before cleaning it, and make sure dirty water does not flow back into the water outlet to avoid clogging.

For optimal performance, it is recommended to replace the mop pad every 3 to 6 months.

If slow water flow occurs, or the volume is not well-distributed, please clean the air hole in the cover of the water tank.

Do not expose the tank to the sun directly.

Clean the Main Brush

Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot. Pull out the brush cover as shown in the diagram. Use the included cleaning tool to remove any hairs tangled in the brush.

Clean the Main Wheel / Omnidirectional Wheel

Use a tool such as a small screwdriver to separate the axle and the tire.

Clean the Side Brush

Pull out the side brush and use the included cleaning tool to remove any hair tangled on the brush.

Clean the Laser Distance Sensor/ Returning-to-dock Sensor

Use dry rags for cleaning. Wet cloths can damage sensitive elements within the robot and charging dock.

Clean the Cliff Sensor

Use dry rags for cleaning. Wet cloths can damage sensitive elements within the robot and charging dock.

Robot Restarting

If the robot stops responding or cannot be turned off, press and hold the [Power/Clean] button for 10 seconds to forcefully turn it off. Then press and hold the [Power/Clean] button for 3 seconds to turn the robot on.

Battery

The robot contains a high-performance lithium-ion battery pack. Please ensure that it remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, the robot should be recharged at least once every three months.

Clean the Charging Contact

Use dry rags for cleaning. Wet cloths can damage sensitive elements within the robot and charging dock.

FAQ