MAINTENANCE AND USER'S GUIDE

Smart Touch Smart Fi+

Congratulations on purchasing this fridge

Congratulations on purchasing this fridge, which has been designed using the latest technologies for an easy-to-use, environmentally friendly appliance. We recommend you read this guide and the technical datasheet carefully to find out everything you need to know about your new fridge.

CONTENTS

SAFETY INFORMATION

The refrigerator contains a refrigerant gas (R600a: isobutane) and insulating gas (cyclopentane), with high compatibility with the environment, that are, however, inflammable. We recommend that you follow the following regulations so as to avoid situations dangerous to you:

Turning the knob fully counterclockwise, you will hear a click which corresponds to the switch-off of the product.

When the appliance is installed, the electrical cord and the current socket must be easily reached. The socket is compatible with the plug of the appliance. If not, request replacement of the plug by an authorized technician; do not use extension cords and/or multiple connectors.

Do not touch the internal parts or frozen food with moist or wet hands as it can cause burns.

Scrapping old appliance

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

Conformity

By placing the ℗🇪 mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

INSTALLATION

WARNINGS:

The appliance operates properly within the range of environmental temperatures indicated:

Electrical connection

After shipping, place the appliance vertically and wait at least 2 - 3 hours before connecting it to the electrical system. Before inserting the plug into the electrical socket, make sure that:

Electrical connection (for U.K. only)

Plug your appliance into the power socket. If the plug we supply does not fit :

Connectto the terminal in the plug
Green and yellow wireMarked with the letter E, OR marked with the Earth symbol, OR coloured green, OR coloured green and yellow.
Blue wireMarked N, OR coloured black.
Brown wireMarked L, OR coloured red.

OPERATION

Turning On/Off with internal User Interface

Control panel

Diagram description: Control panel with buttons labeled 1, 2, 3, 4. 1 is Temperature indicator LED, 2 is Temperature control, 3 is ON/OFF button, 4 is Smart Touch button.

Turning the appliance ON: Plug the appliance in, if all the temperature indicators LEDs are off, press ON/OFF (3) for 1 second. When you release the ON/OFF button (3) a temperature light will come on and the appliance will beep.

Turning the appliance OFF: Press the ON/OFF button (3) for 1 second, when you release it, the temperature light will go out and the appliance will beep. In the event of a power failure, when the power comes back on, the appliance will run using the last saved setting.

Setting the temperature

Press the button for setting the temperature until you reach the level you want where level 1 is the warmest and level 4 is the coldest. Under normal operating conditions, we recommend using an intermediate setting (level 2)

[Temperature control interface: Buttons 1, 2, 3, 4]

Press button (2) for less than 2 seconds to change the temperature level.

Advanced settings menu:

Use this menu to set an intermediate level.

[Temperature control interface: Buttons 1, 2, 3, 4]

Press button (2) for more than 2 seconds. When you release it, LED 2 will flash

[Temperature control interface: Buttons 1, 2, 3, 4]

The next time you press button (2) for less than 2 seconds, the intermediate level will be set. This operation works in cycles every time you press the button.

[Temperature control interface: Buttons 1, 2, 3, 4]

If you do not press the button (2) for more than 5 seconds, the settings will be saved.

The temperature levels in advanced settings are set from warmest to coldest e.g. 2/2.1/2.3/2.4 which means there are 4 sub-levels for every main level.

Door open alarm

If the door is left open for longer than 90 seconds, an alarm is sounded. To turn it off, simply close the door or press button 2.

SMART TOUCH

This appliance is equipped with Smart Touch technology that allows you to interact, via the App, with smartphones based on Android operating system and equipped with NFC (Near Field Communication) function.

The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones. However, you can interact with the machine and take advantage of the potential offered by Smart Touch only with Android smartphones equipped with NFC technology, according to following functional scheme:

Android smartphone with NFC technologyInteraction with the machine + contents
Android smartphone without NFC technologyContents only
Android TabletContents only
Apple iPhoneContents only
Apple iPadContents only

FUNCTIONS

The main functions available using the App are:

Get all the details of the Smart Touch functions, browsing the App in DEMO mode or go to: www.candysmarttouch.com

HOW TO USE ONE TOUCH

FIRST TIME - Machine registration

DMore information, F.A.Q. and the video for an easy registration are available on: www.candysmarttouch.com/how-to

NOTES:

Place your smartphone so that the NFC antenna on its back matches the position of the Smart Touch logo on the appliance (as illustred below).

Diagram description: Illustration showing a smartphone being placed over the Smart Touch logo on the appliance.

If you do not know the position of your NFC antenna, slightly move the smartphone in a circular motion over the Smart Touch logo until the App confirms the connection. In order for the data transfer to be successful, it is essential TO KEEP THE SMARTPHONE ON THE DASHBOARD DURING THESE THE FEW SECONDS OF THE PROCEDURE; a message on the device will inform about the correct outcome of the operation and advise you when it is possible to move the smartphone away.

Thick cases or metallic stickers on your smartphone could affect or prevent the transmission of data between machine and telephone. If necessary, remove them.

The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non-original ones, could result in the NFC antenna removal, preventing the full use of the App.

The management and the control of the machine via App is only possible "by proximity": it is therefore not possible to perform remote operations (e.g.: from another room; outside of the house).

SMART Fi+

This appliance is equipped with SMART Fi+ technology that allows you to control it remotely via App, thanks to Wi-Fi function.

MACHINE ENROLLMENT (ON APP)

The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones.

Get all the details of the SMART Fi+ functions by browsing the App in DEMO mode.

Using an Android smartphone equipped with NFC technology (Near Field Communication), the enrollment process is simplified (Easy Enrollment); in this case, when indicated by App

WI-FI RESET

To reset Wi-Fi, use the button ⚙︎ with a single long pressure. There will be the following condition:

Wi-Fi reset procedure must be done in case of:

In case of reset, remove the product from own App profile and proceed with the new enrollment.

The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non-original ones, could result in the NFC antenna removal.

Refrigerator usage from remote by App

When the enrollment is completed, there will be the following condition:

From now on it will be possible to manage the product by using the buttons on the display or using the App: both of them will be aligned according to the last command given

CONSERVATION

To maintain the best flavour, nourishment and freshness of foods, it is advisable to store them in the refrigerator compartment as shown in fig. 4 below, making sure to wrap them in aluminium or plastic sheets or in appropriate covered containers to avoid cross-contamination.

Refrigerator zone

Fruit / Vegetables

To decrease fruit and vegetable moisture losses they must be wrapped in plastic materials such as, for example, films or bags and then inserted in the fruit/vegetable zone. In this way rapid deterioration is avoided.

[Diagram description: Illustration of a FRIDGE ZONE.]

NOTE:

Check that on the indicator of the temperature, the word OK is clearly shown. (fig.4 ) If the word does not appear, this means that the temperature is too high: adjust the temperature to a cooler setting and wait for about 10 hours. Recheck the indicator: if necessary, proceed with a new adjustment.

Diagram description: Two "OK" symbols shown side-by-side, labeled Fig.4.

If large quantities of food are inserted or the refrigerator door frequently opened, it is normal for the indicator fails to show OK. Wait at least 10 h before adjusting the knob to a higher setting.

Freezer zone

Use the table below for the compartments. Freezing process can only occur in the compartments.

2-3 MONTHS4-6 MONTHS6-8 MONTHS10-12 MONTHS
🥓🦃🍔🍕

[Diagram description: Illustration of a Refrigerated section fresh zone (not all models).]

Indicator of the temperature in the coldest zone

(not all models)

Some models are equipped with an indicator of the temperature in the refrigerator compartment in the coldest zone, for you to be able to control the average temperature. This symbol indicates the coldest zone of the refrigerator. (fig. 3)

Diagram description: Illustration of temperature indicator symbol (fig. 3).

Practical recommendations

FREEZING

NOTE: The temperature doesn't usually need to be adjusted. Only in case you find excessive cooling of the products contained in the refrigerator compartment, gently set the warmest temperature levels (1,2). On completion of freezing, set the warmest temperature levels (1,2).

The rating plate states the maximum quantity of foods that can be frozen, (see figure 5).

Diagram description: Illustration showing the rating plate and a diagram of the refrigerator with freezing zones (Figure 5).

N.B. Here you will find your appliance rating plate: it includes all the data to be transmitted to the Customer Service should a fault arise. Important: if your ambient temperature is high, the appliance may operate continuously, thus building up excessive frost on the inner wall of the fridge. In this case, turn the fridge knob to a warmer setting (1-2).

DEFROSTING

Defrosting the refrigerator compartment

During normal functioning, the refrigerator is automatically defrosted. There is no need to dry the drops of water present on the rear wall or to eliminate the frost (depending on functioning). The water is conveyed to the rear part through the drain hole found there and the heat of the compressor causes it to evaporate.

Defrosting of the fridge compartment occurs automatically in this product.

A small amount of frost or drops of water on the back of the fridge compartment when the fridge is working is normal.

Make sure the water outlet is always clean and make sure foods do not touch the back or sides of the fridge compartment.

We recommend you defrost the freezer area when the layer of frost is more than 3 mm thick.

Defrosting the freezer compartment

(static products without NO-FROST technology)

When the layer of frost present in the freezer compartment exceeds 3mm, it is recommended to proceed with the defrosting as it increases energy consumption.

  1. Press the ON / OFF button (3) for 1 second.
  2. Disconnect the power cord.
  3. Remove the frozen food and temporarily place them in a cool place.
  4. Leave the freezer door open to speed defrosting.
  5. Collect the water on the bottom of the product.
  6. Dry the freezer.
  7. Reconnect the power cord and set the desired values.
  8. Wait a moment and reintroduce the frozen foods.

WARNING:

Absolutely avoid the use of open flames or electrical appliances, such as heaters, steam cleaners, candles, oil lamps and the like to accelerate the defrosting phase. Do not scrape with a knife or sharp object to remove frost or ice present. These can damage the refrigerant circuit, the leakage of which can cause a fire or damage your eyes.d.

Defrosting the freezer compartment

(NO-FROST products)

Defrosting is automatic.

MAINTENANCE AND CLEANING

Lighting

LED lighting

The product is equipped with LED lights, please contact the Technical Assistance Service in case of replacement. Compared to traditional light bulbs, the LEDs last longer and are environmentally friendly.

Cleaning

NOTICE:

IMPORTANT:

To prevent cracking of the inside surfaces and plastic parts, follow these suggestions:

ENERGY SAVINGS

For better energy savings, we suggest:

AVOIDING NOISES

During its operation, the refrigerator emits some absolutely normal noises, such as:

Small measures to reduce the vibration noises:

NOTE: The refrigerant gas produces noise even when the compressor is off; it is not a defect, it is normal. If you hear a clicking sound inside the appliance, it is normal as due to expansion of the various materials.

REVERSIBILITY OF THE DOOR

The doors of the appliance can be reversed so as to allow the opening to the right or left according to exigency.

NOTICE:

[Diagram description: Step-by-step illustrations for reversing door opening: 1. Remove upper plate and hinge. 2. Remove upper door. 3. Remove middle hinge. 4. Remove bottom door. 5. Remove right bottom hinge and refit plugs. 6. Use opposite hinge and fit. 7. Reassemble doors and hinges.]

PRODUCT DIMENSIONS AND BUILT-IN COMPARTMENT

[Diagram description: Technical drawing showing the external dimensions of the refrigerator and its built-in compartment. Dimensions include height (1771 mm, 1775 mm), width (560 mm), and depth (540 mm). Also shows internal dimensions for drawers and shelves.]

INSTALLATION OF THE APPLIANCE IN THE COLUMN

[Diagram description: Step-by-step illustrations for installing the appliance in a column. 1. Insert appliance into column, ensuring 3-5 mm gap. 2. Match appliance door with column door and screw upper part. 3. Screw appliance lower part. 4. Fit seal and bottom covers. 5. Adjust middle hinge for wall mounting.]

COUPLING OF THE PANELS OF THE BUILT-IN COLUMN OF THE APPLIANCE DOORS

The appliance is equipped with coupling devices for the appliance doors with the column panels (loader slide).

Secure the slide in the inner part of the panel of the built-in column at the desired height and at approx. 20 mm. From the outer wire of the door.

[Diagram description: Illustration showing how to secure the slide in the column panel and connect the appliance door to the cabinet panel using loader slots.]

PRECAUTIONS FOR THE CORRECT OPERATION

Once the product has been embedded, place the rear part of the column in contact with the wall so as to prevent access to the compressor compartment.

For the product to operate correctly it is essential to allow adequate air circulation so as to cool down the condenser located in the rear part of the appliance. For this reason, the column must be equipped with a rear chimney, whose upper opening must not be blocked and with a front slot which will be covered with a ventilation grill.

[Diagram description: Illustration showing unit cut outs and required ventilation space (50mm) between the unit and the ceiling.]

SUSPENDING USE OF THE APPLIANCE

If the appliance is not to be used for a long time:

  1. Turn the appliance OFF (see Operation).
  2. Extract the plug or remove the safety device.
  3. Clean the appliance
  4. Leave the doors of the appliance open.

TROUBLESHOOTING

PROBLEMCAUSEREMEDY
The inside illumination light bulb does not turn on.Electricity absence.The power cord is not properly plugged in. Check whether the appliance is switched off. (see Temperature Adjustment). Ensure that there is a current in the house. Check that it is active.
Door switch is blocked.Check that the door and gaskets close properly.
The refrigerator and freezer do not sufficiently cool.The doors are not closed.Avoid unnecessary opening of the doors for a period of time.
The doors are frequently openedCheck the temperature setting and, if it is possible, cool even more (see Temperature adjustment) Wait for the stabilization of the temperature of the refrigerator or freezer.
Erroneous setting of the temperature.Check that the ambient temperature is in accordance with what is indicated on the nameplate (see Installation).
The refrigerator and freezer have been excessively filled.The power cord is not properly plugged in. Check whether the appliance is switched off (see Temperature adjustment) Ensure that in the home there is current.
Surrounding temperature is too low.
No electrical power.
The food in the refrigerator freezes.Erroneous setting of the temperature.Check the temperature setting (see Temperature Adjustment) and, if possible, decrease temperature setting.
Food in contact with the back wall.Separate the food from the back wall of the refrigerator.
The freezing of too much fresh food causes a lowering of the temperature of the refrigeratorDo not exceed the maximum amount to be frozen (see Freezing).
The bottom of the refrigerator compartment is wet or droplets are present.The drain tube could be clogged.Clean the drain tube with a stick or the like to allow the discharge of water.
Presence of drops or water on the back wall of the refrigerator.Normal operation of the refrigerator.It is not a defect (see Defrosting).
Presence of water in the vegetable drawer.Lack of air circulation.Verify that your glass shelf tray vegetables are not put foods that prevent air circulation.
Vegetables and fruits with too much moisture.Wrap the fruit and vegetable materials plastic such as, for example, films, bags or containers.
The motor runs continuously.The doors are not closed.Make sure the doors are closed and if the seals close properly.
The doors are opened frequently.Avoid unnecessary open ports for a certain period.
Ambient temperature is very high.Verify that the ambient temperature is in accordance with the specifications on the nameplate (see Installation).
Thickness of frost than 3mm.Set the display/thermostat a warmer temperature. Defrost the unit (see Defrosting).
The frozen food is thawing.The ambient temperature range below climate class of the product.Move the unit to a warmer or heat the room.
The compressor starts rarelyThe freezer door is not closed.Make sure the door is closed and that the gasket is sealing properly.

IF YOU ARE NOT SOLVED THE PROBLEM, CONTACT THE SERVICE CENTER, PLEASE GIVE THE TYPE OF FAULT AND THE INFORMATION ON THE PLATE OF THIS APPARATUS TO INSIDE THE REFRIGERATOR COMPARTMENT:

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