FreeStyle Libre 2 App Quick Start Guide
A FreeStyle Libre product
Setup Overview
Refer to your User's Manual for full system instructions and information.
- iPhone: Download FreeStyle Libre 2 from the App Store.
- Android phone: Download FreeStyle Libre 2 from Google Play Store.
1 Assemble and Apply Sensor to the back of your upper arm
- STEP 1: Select Site
Select a site on the back of your upper arm. Do not use other sites as these may result in inaccurate glucose readings. Avoid scars, moles, stretch marks, lumps, and insulin injection sites. To prevent skin irritation, rotate sites between applications.
- STEP 2: Clean Site
Wash the site using plain soap, dry it, and then clean with an alcohol wipe. Allow the site to air dry before proceeding.
- STEP 3: Prepare Sensor Pack and Applicator
Peel the lid completely off the Sensor Pack. Unscrew the cap from the Sensor Applicator.
CAUTION: Sensor codes must match on the Sensor Pack and Sensor Applicator, or glucose readings will be incorrect.
- STEP 4: Load Sensor into Applicator
Line up the dark mark on the Sensor Applicator with the dark mark on the Sensor Pack. On a hard surface, press down firmly on the Sensor Applicator until it comes to a stop.
- STEP 5: Remove Sensor Applicator
Lift the Sensor Applicator out of the Sensor Pack.
CAUTION: The Sensor Applicator now contains a needle. Do not touch the inside of the Sensor Applicator or put it back into the Sensor Pack.
- STEP 6: Apply Sensor
Place the Sensor Applicator over the prepared site and push down firmly to apply the Sensor.
CAUTION: Do not push down on the Sensor Applicator until it is placed over the prepared site to prevent unintended results or injury.
- STEP 7: Remove Applicator
Gently pull the Sensor Applicator away from your body.
- STEP 8: Check Sensor Security
Make sure the Sensor is secure. Discard the used Sensor Applicator and Sensor Pack according to local regulations.
2 Set up App
- STEP 1: Connect and Sign In
Check that your smartphone is connected to a WiFi or cellular network. Tap 'Sign In' or 'GET STARTED NOW'. Review the legal information and follow instructions to set up a LibreView account or log in to your existing account.
- STEP 2: Enter Personal Settings
Enter your personal settings. Tap 'NEXT' after each screen.
- STEP 3: Review Information and Permissions
Review the important information on the screen. Accept the requested permissions. Tap 'NEXT' to proceed until you see the 'Scan New Sensor' screen.
3 Use the App to scan your Sensor
How to Scan
- iPhone: Tap the scan button (either the blue box on the Home Screen or the icon at the top right). Hold the top of your iPhone near the Sensor until you receive a tone and/or vibration.
- Android phone: Hold the back of your Android phone near the Sensor until you receive two tones and/or vibrations.
- STEP 1: Scan Sensor
Scan your Sensor to start it. Note: Before you start your Sensor, choose which device you want to use. If you start the Sensor with the App, you will be unable to use the Reader to check your glucose or receive alarms.
- STEP 2: Wait for Start-up Period
The Sensor can be used to check your glucose after the start-up period. While the Sensor is starting up, you can navigate away from the App.
- STEP 3: Scan for Glucose Reading
Scan your Sensor to get your glucose reading.
Alarms with a FreeStyle Libre 2 Sensor
Alarms are on by default. To change their settings or turn alarms off, follow these steps.
IMPORTANT: Glucose alarms are an important safety feature. Please consult your healthcare professional before making changes.
- STEP 1: Access Alarms
Tap 'Alarms'.
- STEP 2: Select Alarm
Select the alarm you want to change.
- STEP 3: Adjust Settings
Tap to change your settings. Tap 'SAVE' after each selection.
Alarm Types:
- Urgent Low Glucose Alarm: Notifies you when your glucose is below 55 mg/dL. This alarm cannot be modified or turned off.
- Low Glucose Alarm: Notifies you when glucose is below the level you set.
- High Glucose Alarm: Notifies you when glucose is above the level you set.
- Signal Loss Alarm: Notifies you when the Sensor is not communicating with the App, and that you are not getting Low or High Glucose Alarms.
Using Alarms
Swipe or tap to dismiss the alarm and check your glucose. You must scan your Sensor to see your glucose reading.
The symbol ⚠️ displays if alarms are not available.
Note: The 'Override Do Not Disturb' setting, when turned ON, allows the alarm to always play a sound, even if your phone is muted or 'Do Not Disturb' is on.
Troubleshooting and Support
If you have followed the instructions described in the User's Manual and are still having difficulty setting up your System, or if you are not sure about a message or reading, contact your healthcare professional.