TP-Link TD-VG3631 Wireless N VoIP ADSL2+ Modem Router Installation Guide

Connecting the Device

Note: Please use only wired network connections to configure the Modem Router.

1. If you currently use a modem, disconnect it now. The Modem Router will replace your current modem.
2. Connect your computer to the port labeled "LAN 1-4" on the Modem Router using an Ethernet cable.
3. Connect the LINE port on the splitter to the wall jack using a telephone line. Then, use another telephone line to connect the MODEM port on the splitter to the ADSL port on the Modem Router. Ensure the PHONE port on the splitter is also connected to the LINE port of the Modem Router.
4. Connect your telephone to the port labeled "PHONE 1/2" on the Modem Router with a telephone line.
5. Connect your USB device to the USB port labeled "USB 1/2" on the Modem Router.

Note on USB Features:

1. To share files or use the USB Voice Mail function, plug an external USB hard drive or USB flash disk into the USB port. To use the printer function, connect a USB printer to the USB port.
2. To use the USB Voice Mail function, ensure the free space on the plugged external USB hard drive/USB flash disk is more than 4MB.

Plug the provided Power Adapter into the Power jack on the back of the Modem Router and the other end into a standard electrical wall socket.

Switch on the ON/OFF button on the side and power on all your other network devices. Check if the LEDs of the Modem Router display normally as described in the diagram.

LED Indicator Description:

• Power: Solid light
• WLAN: Solid light or flashing
• Line: Solid light or flashing
• ADSL: Solid light or flashing
• LAN: Solid light or flashing
• USB: Solid light or flashing

Note: If the LEDs display abnormally, check if all cable connectors (power adapter, phone line, and Ethernet cable) are properly connected. If the ADSL LED turns off after flashing with the phone line connected, contact your ISP to ensure your Internet connection is active.

2 Configuring the Device

Note: TP-LINK strongly recommends that Windows users run the setup CD. For Mac OS/Linux/Windows/Android/iOS users who cannot run the mini CD, refer to the Appendix for instructions on using the web-based Quick Setup Wizard.

Using the CD

1. Insert the provided Resource CD into your CD-ROM drive.
2. The Setup Wizard will automatically pop up on your computer's screen.
3. The configuration wizard will guide you through connecting your devices, followed by the Easy Setup Assistant.
4. Click NEXT and follow the step-by-step instructions.
5. When prompted to set up the SIP Account for VoIP, enter the SIP account information provided by your ISP. You will need to enter a Profile Name to identify this account and other parameters provided by your ISP.
6. Click NEXT.
7. Ensure an external USB hard drive/USB flash disk is plugged into the USB port on the Modem Router before running the Setup Wizard. Otherwise, you may be unable to configure the USB Voice Mail function on this page. Please tick the relevant boxes if applicable.
8. Click NEXT.

Note: The USB device can only be configured through the Easy Setup Assistant. Configuration files for the USB Voice Mail function will be found on your USB disk. For advanced settings, refer to section 4.7.8 USB Voice Mail in the User Guide.

After configuration is completed, proceed to Step 3 "Testing the Internet Connection".

3 Testing the Internet Connection

The basic settings for your Modem Router are now complete. Open your web browser and try to access popular websites like www.tp-link.com or www.google.com to test your Internet connection.

If these websites are accessible, your Modem Router has been configured successfully. If not, please refer to "T4. What can I do if I cannot access the Internet?" in the Troubleshooting guide.

Note: For advanced configurations, refer to the User Guide on the Resource CD. These configurations only need to be set once. To allow other computers on your LAN to access the Internet, connect them directly to the Modem Router. If an additional computer cannot access the Internet, configure it by referring to "T3. What can I do if I cannot access the web-based configuration page?" in the Troubleshooting guide.

Application Guide for USB Features

Local Storage Sharing

Local Storage Sharing allows you to share your USB drive or HDD with other computers, tablets, or smartphones connected to the Modem Router. You can create multiple shares and control permissions by setting different accounts. Please refer to 4.8.3 Storage Sharing in the User Guide.

Remote Storage Sharing

Remote Storage Sharing turns your USB drive or HDD into an FTP server, enabling access from anywhere with an Internet connection. Please refer to 4.8.4 FTP Server in the User Guide.

Media Server

Media Server allows you to play videos, photos, and music stored on your USB drive or HDD on any DLNA-connected TV, game console, or media player. Please refer to 4.8.5 Media Server in the User Guide.

Print Server

Print Server shares your printer with multiple computers connected to the Modem Router, simplifying printer sharing. Please refer to 4.8.6 Print Server in the User Guide.

4 Troubleshooting

T1. How do I restore my Modem Router's configuration to its factory default settings?

With the Modem Router powered on, press and hold the RESET button on the front panel for 8 to 10 seconds before releasing it.

Note: Once the Modem Router is reset, current configuration settings will be lost, and you will need to re-configure the router.

T2. What can I do if I don't know or forget my password?

1. Restore the Modem Router's configuration to its factory default settings (refer to T1).
2. Use the default username and password: admin, admin.
3. Try to configure your Modem Router again by following the instructions in the previous steps of this guide.

T3. What can I do if I cannot access the web-based configuration page?

1) Configure your computer's IP Address:

For Windows 7 OS:

Go to Start > Settings > Control Panel. Click "View network status and tasks", then "Change adapter settings". Right-click "Local Area Connection" and select "Properties". Double-click "Internet Protocol Version 4 (TCP/IPv4)". Select "Obtain an IP address automatically" and "Obtain DNS server address automatically". Click OK.

For Windows XP OS:

Go to Start > Control Panel. Click "Network and Internet Connections", then "Network Connections". Right-click "Local Area Connection" and select "Properties". Ensure "Internet Protocol (TCP/IP)" is checked. Select "Obtain an IP address automatically" and "Obtain DNS server address automatically". Click OK.

For Windows Vista OS:

Go to Start > Settings > Control Panel. Click "View network status and tasks". Under "Tasks", click "View status". In the "Local Area Connection Status" window, click "Properties". Double-click "Internet Protocol Version 4 (TCP/IPv4)". Select "Obtain an IP address automatically" and "Obtain DNS server address automatically". Click OK.

2) Configure your IE browser:

Open your IE browser, click the "Tools" tab, then "Internet Options". In the "Connections" tab, click "LAN settings". Ensure "Automatically detect settings" is checked and "Use a proxy server for your LAN" is unchecked. Click OK on all windows.

If you still cannot access the configuration page after these steps, restore your Modem Router's factory default settings and reconfigure it. Contact TP-Link Technical Support if the problem persists.

T4. What can I do if I cannot access the Internet?

1. Check if all connectors (telephone line, Ethernet cables, power adapter) are securely connected.
2. Try to log in to the Modem Router's web management page. If successful, proceed to the next steps. If not, configure your computer as per T3 and try again.
3. Consult your ISP to verify VPI/VCI, Connection Type, username, and password are correct. Make any necessary corrections.
4. If the issue persists, restore your Modem Router to factory default settings and reconfigure it following this guide.
5. Contact TP-Link Technical Support if the problem continues.

Note: For more troubleshooting help and Technical Support contact information, visit http://www.tp-link.com/en/support.

Appendix: Configuration for Mac OS/Linux/Windows/Android/iOS Users (Without CD)

Login

1. Open your web browser and type 192.168.1.1 in the address bar, then press Enter.
2. A dialog box will prompt for User name and Password. Enter the default values: User name: admin, Password: admin, and click OK.

Note: If the dialog box does not appear, refer to T3 in the Troubleshooting guide. If you have forgotten your password, refer to T2.

The web management page will display after a successful login. Click "Quick Setup".

Internet Parameters Configuration

This page will display the Internet connection setup. Click NEXT to continue. For detailed function or parameter information, click the corresponding menu on the left.

Quick Setup - Next

Enter the VPI and VCI values provided by your ISP.

Quick Setup - OK

Choose the WAN Type provided by your ISP.

• If PPPoE/PPPoA is selected, proceed to section A.
• If Dynamic IP is selected, skip to section B.
• If Static IP/IPoA is selected, skip to section C.
• If Bridge Mode is selected, skip to section D.

Note: If you do not have the VPI, VCI, and WAN Type information, contact your ISP. Bridge mode is not recommended as it does not permit multiple computers to share Internet access.

A. Configuration for PPPoE/PPPoA

Enter the Username and Password provided by your ISP. Click Next.

Note: If you are using the modem on a new DSL line and have not completed your DSL provider's online registration, you may be using a generic username and password. Update these details after registration is complete.

B. Configuration for Dynamic IP

This type requires no further configuration.

C. Configuration for Static IP/IPoA

Enter the Static IP information provided by your ISP manually. Click Next.

D. Configuration for Bridge Mode

This type requires no further configuration. After completing the above, proceed to (1) Wireless Settings Configuration.

(1) Wireless Settings Configuration

Keep the default setting "Enable" to enable Wi-Fi. To disable Wi-Fi, select "Disable".

Create a unique and easy-to-remember name for your wireless network (SSID). You can also keep the default settings.

Select a Mode type.

Enter a Security Key using 8-64 characters. Note: Disabling security is not recommended.

Click Next.

Voice Settings Configuration

This page will display. Enter a profile name to identify this account. Enter the Voice information provided by your ISP manually.

Note: For advanced settings, check the "More Setup" box. After completing the above configuration, proceed to "Quick Setup Complete".

Quick Setup Complete

The "Save" page will be displayed. Confirm all parameters. Click "Previous" to modify or click the "Save" button to apply the configuration.

To continue, the following page will be displayed. Click "Finish".

Your Modem Router has now been configured.

Technical Support

For more troubleshooting help, visit: http://www.tp-link.com/en/support/faq

To download the latest Firmware, Driver, Utility, and User Guide, visit: http://www.tp-link.com/en/support/download

For all other technical support, please contact TP-Link:

• Global: Tel: +8675526504400, E-mail: support@tp-link.com
• Singapore: Tel: +65 62840493, E-mail: support.sg@tp-link.com
• UK: Tel: +44 (0) 8451470017, E-mail: support.uk@tp-link.com
• USA/Canada: Toll Free: +18662258139, E-mail: support.usa@tp-link.com
• Malaysia: Tel: 130088875465 (1300 88TPLINK), Email: support.my@tp-link.com
• Turkey: Tel: 4441925, E-mail: support.tr@tp-link.com
• Poland: Tel: +48 (0) 801080618 / +48 22 7217563, E-mail: support.pl@tp-link.com
• Germany/Austria: Tel: +49 1805875465, E-mail: support.de@tp-link.com
• Australia & New Zealand: Tel: AU 1300875465, NZ 0800875465, E-mail: support@tp-link.com.au
• Italy: Tel: +390266987799, E-mail: support.it@tp-link.com
• Ukraine: Tel: +380 (44) 590-51-14, E-mail: support.ua@tp-link.com
• Brazil: Toll Free: 0800-770-4337, E-mail: suporte.br@tp-link.com
• Indonesia: Tel: (+62) 0216259135, E-mail: support.id@tp-link.com
• Switzerland: Tel: +41 (0) 848800998, E-mail: support.ch@tp-link.com
• Russian Federation: Tel: 8 (499) 754-55-60 / 8 (800) 250-55-60, E-mail: support.ru@tp-link.com