Cisco Catalyst 9800-L Wireless Controller Data Sheet

RR Donnelley

Cisco Catalyst 9800-L Wireless Controller - TrustRadius

5 set 2020 —

Cisco Catalyst 9800-L Wireless Controller Data Sheet

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datasheet-c78-742434
Data sheet Cisco Public
Cisco Catalyst 9800-L Wireless Controller

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Contents
Built from the ground up for intent-based networking Product overview Platform details Product benefits Software requirements Licensing Warranty Cisco environmental sustainability Ordering information Cisco Capital

3 4 5 9 15 Error! Bookmark not defined. 18 19 19 20

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Built from the ground up for intent-based networking

Figure 1. Cisco Catalyst 9800-L
The Cisco® Catalyst® 9800-L is a fixed wireless controller with seamless software updates for small and midsize enterprises.
Built from the ground up for intent-based networking, the Cisco Catalyst 9800-L brings together Cisco IOS® XE Software and Cisco RF excellence to create a best-in-class wireless experience for your evolving and growing organization.
The Cisco Catalyst 9800-L is feature rich and enterprise ready to power your business-critical operations and transform end-user experiences:
 Choose between copper and fiber uplinks. This choice gives you flexibility in your network.
 High availability and seamless software updates, enabled by hot and cold patching, keep your clients and services always on in planned and unplanned events.
 Secure the air, devices, and users with the Cisco Catalyst 9800-L. The wireless infrastructure becomes the strongest first line of defense, with Encrypted Traffic Analytics (ETA) and SoftwareDefined Access (SD-Access). The controller comes with built-in security: Secure Boot, runtime defenses, image signing, integrity verification, and hardware authenticity.
 Built on a modular operating system, the controller features open and programmable APIs that enable automation of day-0 to day-N network operations. Model-driven streaming telemetry provides deep insights into your network and client health.

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 Cisco User Defined Network, a feature available in Cisco DNA Center, allows IT to give end users control of their very own wireless network partition on a shared network. End users can then remotely and securely deploy their devices on this network. Perfect for university dormitories or extended hospital stays, Cisco User Defined Network grants both device security and control, allowing each user to choose who can connect to their network. (Available second half of calendar year 2020.)
 The Wi-Fi 6 readiness dashboard is a new dashboard in the Assurance menu of Cisco DNA Center. It will look through the inventory of all devices on the network and verify device, software, and client compatibility with the new Wi-Fi 6 standard. After upgrading, advanced wireless analytics will indicate performance and capacity gains as a result of the Wi-Fi 6 deployment. This is an incredible tool that will help your team define where and how the wireless network should be upgraded. It will also give you insights into the access point distribution by protocol (802.11 ac/n/abg), wireless airtime efficiency by protocol, and granular performance metrics.
 With Cisco In Service Software Upgrade (ISSU), network downtime during a software update or upgrade is a thing of the past. ISSU is a complete image upgrade and update while the network is still running. The software image--or patch--is pushed onto the wireless controller while traffic forwarding continues uninterrupted. All access point and client sessions are retained during the upgrade process. With just a click, your network automatically upgrades to the newest software.

Product overview

Table 1. Key features

Feature

Description

Maximum number of access 250, 500 (with Performance license) points

Maximum number of clients 5000, 10,000 (with Performance license)

Maximum throughput

5 Gbps, 10 Gbps **(with Performance license)

Maximum WLANs

4096

Maximum VLANs

4096

Fixed uplinks

2x 10G/Multigigabit copper or 2x 10G/Multigigabit fiber

Power supply

110W, 12V DC, AC/DC adapter

Maximum power consumption 9800-L-C: 86.9W (with 4.5W USB load) 9800-L-F: 84.5W (assumes 2pc 2.5W SFP and with 4.5W USB load)

Deployment modes

Centralized, Cisco FlexConnect®, and fabric

Form factor

1RU; half-width chassis allows side-by-side installation in standard 19-in. rack

License

Smart License enabled

Software

Cisco IOS XE

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Feature

Description

Management

Cisco DNA Center, Cisco Prime® Infrastructure, and third party (open standards APIs)

Interoperability Access points

AireOS-based controllers
Cisco Aironet® 802.11ac Wave 1 and Wave 2 access points, Cisco Catalyst 9100 802.11ax access points

*For information on compatibility: Compatibility Guide ** With 1374 Byte size of packet

Always on
The Cisco Catalyst 9800-L provides seamless software updates for faster resolution of critical issues, the ability to introduce new access points with zero downtime, and flexible software upgrades. Stateful Switchover (SSO) with active standby and N+1 redundancy keeps your network, services, and clients always on, even in unplanned events.

Secure
Secure the air, devices, and users with the Cisco Catalyst 9800-L. Wireless infrastructure becomes the strongest first line of defense with Encrypted Traffic Analytics and SD-Access. The controller comes with builtin security: Secure Boot, runtime defenses, image signing, integrity verification, and hardware authenticity.

Open and programmable
The Cisco Catalyst 9800-L controller is built on the Cisco IOS XE operating system, which offers a rich set of open standards-based programmable APIs and model-driven telemetry that provide an easy way to automate day-0 to day-N network operations.

Platform details

Physical dimensions
Table 2. Physical dimensions Dimension Width Depth Height Weight

Value 8.5 in. (21.59 cm) 9.06 in. (23.01 cm) 1.58 in. (4.02 cm) C9800-L-C: 3.95 lb. (1.79 kg) C9800-L-F: 4.01 lb. (1.82 kg)

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Front panel
Figure 2. Cisco Catalyst 9800-L-C front panel
Figure 3. Cisco Catalyst 9800-L-F front panel
Figure 4. Cisco Catalyst 9800-L -C front panel with components labeled
Figure 5. Cisco Catalyst 9800-L-F front panel with components labeled
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Table 3. Front panel components

Label

Description

1

Service port LED

2

Redundancy port LED

3

Service port (SP) (RJ-45) for out-of-band management

4

Redundancy port

5

RJ-45 console port

6

Micro-B USB console

7

USB 3.0 port

8

2x 10G/Multigigabit copper (Figure 4) 2x 10G/Multigigabit fiber (Figure 5)

9-12

Quad RJ-45 2.5G/1G Multigigabit Ethernet ports

13

Reset button

14

System LED

15

Alarm LED

16

High availability LED

Ports

Table 4. Ports and their purpose

Port

Description

1x RJ-45 console port

Console port for out-of-band management.

1x Micro USB console port Console port for out-of-band management.

1x USB 3.0 port

USB 3.0 port for plugging in external memory.

1x RJ-45 management port Management port used for out-of-band management. Also known as the service port.

1x RJ-45 redundancy port Redundancy port used for SSO.

4x 2.5G/1G and 2x 10G copper ports

Ports used for sending and receiving traffic between access points and controller, northbound traffic, in-band management traffic, and wireless client traffic. Must be connected to the switch.

4x 2.5G/1G copper and 2x 10G SFP+ fiber ports

Ports used for sending and receiving traffic between access points and controller, northbound traffic, in-band management traffic, and wireless client traffic. Must be connected to the switch.

The four data ports can operate in either 2.5 Gigabit Ethernet or 1 Gigabit Ethernet mode. Note: 10-Mbps operation is not supported.

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Front LEDs

Table 5. Front-panel LEDs and their purpose

LED

Color

Function

Power

Green

Green if all power rails are within spec

System status

Green

On: Cisco IOS XE boot is complete Blinking: Cisco IOS boot in progress

Red

On: System crash

Blinking: Secure Boot failure

Off: ROMMON boot

High Availability (HA) port Green

On: HA active Slow blink: HA standby hot

Amber

Slow blink: Booted with HA standby cold Fast blink: HA maintenance

Alarm

Green

On: ROMMON boot complete Blinking: System upgrade in progress

Amber

On: ROMMON boot and SYSTEM bootup Blinking: Temperature error and Secure Boot failure

Network link LED Indicator Green

Solid green: Link Flashing green: Activity LED off: Link down

Figure 6. Rear panel with components labeled
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Table 6. Rear-panel components

Label

Description

1

Power adapter

2

Kensington lock

Power
The Cisco Catalyst 9800-L Wireless Controller is powered by a single output 12V DC, 110W 120/240V AC adapter (C9800-AC-110W) that is shipped by default.

SFPs supported (C9800-L-F-K9 only)

Table 7. SFPs supported on the C9800-L-F-K9 model

Type

Module supported

SFP

GLC-BX-D

GLC-BX-U

GLC-SX-MMD

GLC-ZX-MMD

SFP-10G-SR

SFP-10G-SR-X

SFP-H10GB-ACU7M

SFP-H10GB-ACU10M

Product benefits
Cisco IOS XE
The Cisco Catalyst 9800 Series opens a completely new paradigm in network configuration, operation, and monitoring through network automation. Cisco's automation solution is open, standards based, and extensible across the entire lifecycle of a network device. The various mechanisms that bring about network automation are outlined below, based on the device lifecycle.
 Automated device provisioning: This is the ability to automate the process of upgrading software images and installing configuration files on Cisco Catalyst access points when they are being deployed in the network for the first time. Cisco provides turnkey solutions with Plug and Play (PnP) capabilities that enable an effortless and automated deployment.
 API-driven configuration: Modern wireless controllers such the Cisco Catalyst 9800 Series support a wide range of automation features and provide robust open APIs over NETCONF and RESTCONF using YANG data models for external tools, both off-the-shelf and custom built, to automatically provision network resources.

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 Granular visibility: Model-driven telemetry provides a mechanism to stream data from a switch to a destination. The data to be streamed is driven through subscription to a data set in a YANG model. The subscribed data set is streamed out to the destination at configured intervals. Additionally, Cisco IOS XE enables the push model, which provides near-real-time monitoring of the network, leading to quick detection and rectification of failures.
 Seamless software upgrades and patching: To enhance OS resilience, Cisco IOS XE supports patching, which provides fixes for critical bugs and security vulnerabilities between regular maintenance releases. This support allows customers to add patches without having to wait for the next maintenance release.
Security
 Trustworthy systems: Cisco Trust Anchor Technologies provide a highly secure foundation for Cisco products. With the Cisco Catalyst 9800 Series, these trustworthy systems enable hardware and software authenticity assurance for supply chain trust and strong mitigation against man-in-themiddle attacks on software and firmware. Trust Anchor capabilities include:
 Image signing: Cryptographically signed images provide assurance that the firmware, BIOS, and other software are authentic and unmodified. As the system boots, its software signatures are checked for integrity.
 Secure Boot: Cisco Secure Boot technology anchors the boot sequence chain of trust to immutable hardware, mitigating threats against a system's foundational state and the software that is to be loaded, regardless of a user's privilege level. It provides layered protection against the persistence of illicitly modified firmware.
 Cisco Trust Anchor module: A tamper-resistant, strong cryptographic, single-chip solution provides hardware authenticity assurance to uniquely identify the product so that its origin can be confirmed to Cisco, providing assurance that the product is genuine.
Resiliency and high availability
 Stateful Switchover (SSO): Stateful Switchover with an active standby and N+1 redundancy keeps your network, services, and clients always on, even in unplanned events.
 Software Maintenance Upgrades (SMUs) and hot and cold patching: Patching allows for a patch to be installed as a bug fix without bringing down the entire network and avoiding the need to requalify an entire software image. The SMU is a package that can be installed on a system to provide a patch fix or security resolution to a released image. SMUs allow you to address the network issue quickly while reducing the time and scope of the testing required. The Cisco IOS XE platform internally validates the SMU compatibility and does not allow you to install incompatible SMUs. All SMUs are integrated into the subsequent Cisco IOS XE Software maintenance releases.
 Intelligent rolling access point upgrades and seamless multisite upgrades: The Cisco Catalyst 9800 Series comes with intelligent rolling access point upgrades to simplify network operations. Multisite upgrades can now be done in stages, and access points can be upgraded intelligently without restarting the entire network.

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Flexible NetFlow
 Flexible NetFlow (FNF): Cisco IOS Software FNF is the next generation in flow visibility technology, allowing optimization of the network infrastructure, reducing operating costs, and improving capacity planning and security incident detection with increased flexibility and scalability.
Application visibility and control
 Next-Generation Network-Based Application Recognition (NBAR2): NBAR2 enables advanced application classification techniques and accuracy, with up to 1400 predefined and well-known application signatures and up to 150 encrypted applications on the Cisco Catalyst 9800 Series. Some of the most popular applications included are Skype, Office 365, Microsoft Lync, Cisco WebEx®, and Facebook. Many others are already predefined and easy to configure. NBAR2 provides the network administrator with an important tool to identify, control, and monitor end-user application usage while helping ensure a quality user experience and securing the network from malicious attacks. It uses FNF to report application performance and activities within the network to any supported NetFlow collector, such as Cisco Prime, Cisco Stealthwatch®, or any compliant thirdparty tool.
Quality of service (QoS)
 Superior QoS: QoS technologies are a set of tools and techniques for managing network resources and are considered the key enabling technologies for the transparent convergence of voice, video, and data networks. QoS on the Cisco Catalyst 9800 Series consists of classification and marking, policing and markdown, and scheduling, shaping, and queuing functions. A modular QoS command-line framework provides consistent platform-independent and flexible configuration behavior. The Cisco Catalyst 9800 Series also supports 2-level hierarchical or nested policies.
Smart operation
 Bluetooth ready: The Cisco Catalyst 9800-L has hardware support to connect a Bluetooth dongle to the controller, enabling you to use this wireless interface as a management port. This port functions as an IP management interface and can be used for configuration and troubleshooting using the WebUI or Command-Line Interface (CLI), and to transfer images and configurations.
 WebUI: WebUI is an embedded GUI-based device-management tool that enables provisioning of the device, simplifying device deployment and manageability and enhancing the user experience. WebUI comes with the default image. There is no need to enable anything or install any license on the device. You can use WebUI to build a day-1 configuration and from then on monitor and troubleshoot the device without having to know how to use the CLI.

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Specifications
Table 8. Specifications Item Wireless Wired, switching, and routing Data Requests For Comments (RFCs)
Security standards

Specification
IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/802.11e, 802.11h, 802.11n, 802.11k, 802.11r, 802.11u, 802.11w, 802.11ac Wave1 and Wave2, 802.11ax
IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, 1000BASET, 1000BASE-SX, 1000-BASE-LH, IEEE 802.1Q VLAN tagging, IEEE 802.1AX Link Aggregation
 RFC 768 UDP  RFC 791 IP  RFC 2460 IPv6  RFC 792 ICMP  RFC 793 TCP  RFC 826 ARP  RFC 1122 Requirements for Internet Hosts  RFC 1519 CIDR  RFC 1542 BOOTP  RFC 2131 DHCP  RFC 5415 CAPWAP Protocol Specification  RFC 5416 CAPWAP Binding for 802.11
 Wi-Fi Protected Access (WPA)  IEEE 802.11i (WPA2, RSN)  RFC 1321 MD5 Message-Digest Algorithm
 RFC 1851 ESP Triple DES Transform  RFC 2104 HMAC: Keyed-Hashing for Message Authentication  RFC 2246 TLS Protocol Version 1.0  RFC 2401 Security Architecture for the Internet Protocol  RFC 2403 HMAC-MD5-96 within ESP and AH  RFC 2404 HMAC-SHA-1-96 within ESP and AH  RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV  RFC 2407 Interpretation for ISAKMP  RFC 2408 ISAKMP  RFC 2409 IKE  RFC 2451 ESP CBC-Mode Cipher Algorithms  RFC 3280 Internet X.509 PKI Certificate and CRL Profile  RFC 4347 Datagram Transport Layer Security  RFC 5246 TLS Protocol Version 1.2

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Item Encryption
Authentication, authorization, and accounting (AAA)
Management

Specification
 Wired Equivalent Privacy (WEP) RC4 40, 104 and 128 bits (both static and shared keys)
 Advanced Encryption Standard (AES): Cipher Block Chaining (CBC), Counter with CBC-MAC (CCM), Counter with Cipher Block Chaining Message Authentication Code Protocol (CCMP)
 Data Encryption Standard (DES): DES-CBC, 3DES  Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and
RSA 1024- and 2048-bit  DTLS: AES-CBC  IPsec: DES-CBC, 3DES, AES-CBC  802.1AE MACsec encryption
 IEEE 802.1X  RFC 2548 Microsoft Vendor-Specific RADIUS Attributes  RFC 2716 PPP EAP-TLS  RFC 2865 RADIUS Authentication  RFC 2866 RADIUS Accounting  RFC 2867 RADIUS Tunnel Accounting  RFC 2869 RADIUS Extensions  RFC 3576 Dynamic Authorization Extensions to RADIUS  RFC 5176 Dynamic Authorization Extensions to RADIUS  RFC 3579 RADIUS Support for EAP  RFC 3580 IEEE 802.1X RADIUS Guidelines  RFC 3748 Extensible Authentication Protocol (EAP)  Web-based authentication  TACACS support for management users
 Simple Network Management Protocol (SNMP) v1, v2c, v3  RFC 854 Telnet  RFC 1155 Management Information for TCP/IP-Based Internets  RFC 1156 MIB  RFC 1157 SNMP  RFC 1213 SNMP MIB II  RFC 1350 TFTP  RFC 1643 Ethernet MIB  RFC 2030 SNTP  RFC 2616 HTTP  RFC 2665 Ethernet-Like Interface Types MIB  RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes,
Multicast Filtering, and Virtual Extensions  RFC 2819 RMON MIB  RFC 2863 Interfaces Group MIB  RFC 3164 Syslog  RFC 3414 User-Based Security Model (USM) for SNMPv3  RFC 3418 MIB for SNMP  RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs  RFC 4741 Base NETCONF protocol  RFC 4742 NETCONF over SSH

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Item

Specification

Management interfaces

 RFC 6241 Network Configuration Protocol (NETCONF)  RFC 6242 NETCONF over SSH  RFC 5277 NETCONF event notifications  RFC 5717 Partial Lock Remote Procedure Call  RFC 6243 With-Defaults capability for NETCONF  RFC 6020 YANG  Cisco private MIBs
 Web-based: HTTP/HTTPS  Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port  Cisco Prime Infrastructure

Environmental conditions supported

Operating temperature:
 32° to 113°F (0° to 45°C)
Note: The maximum temperature is derated by 1.0°C for every 1000 ft (305 m) of altitude above sea level. Nonoperating temperature:
 ­13° to 158°F (­25° to 70°C)
Operating humidity:
 10% to 95% noncondensing
Nonoperating humidity:
 0% to 95% noncondensing
Altitude:
 Operating altitude: 0 to 3000 m (0 to 10,000 ft)  Nonoperating altitude: 0 to 12,192 m (0 to 40,000 ft.)
Electrical input:
 AC input frequency range: 47 to 63 Hz  AC input range: 90 to 264 VAC
Maximum power:
 9800-L-C max measured power = 86.9W (with 4.5W USB load)  9800-L-F max measured power = 84.5W (assumes 2pc 2.5W SFP and with 4.5W
USB load)
Maximum heat dissipation:
 9800-L-C: 296.4 Btu/hr (with 4.5W USB load)  9800-L-F: 288.2 Btu/hr (assumes 2pc 2.5W SFP and with 4.5W USB load)
Sound power level measure:
 Normal: 40 dBA at 25C  Maximum: 42.9 dBA at 40C
Power adapter:
 Input power: 100 to 240 VAC; 50/60 Hz

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Item Regulatory compliance

Specification
Safety:
 UL/CSA 60950-1  IEC/EN 60950-1  AS/NZS 60950.1  CAN/CSA-C22.2 No. 60950-1
EMC - Emissions:
 FCC 47CFR15  AS/NZS CISPR 22  CISPR 22  EN55022/EN55032 (EMI-1)  ICES-003  VCCI  KN 32 (EMI-2)  CNS-13438
EMC ­ Emissions:
 EN61000-3-2 Power Line Harmonics (EMI-3)  EN61000-3-3 Voltage Changes, Fluctuations, and Flicker (EMI-3)

Class A

Software requirements
The Cisco Catalyst 9800-L runs on Cisco IOS XE Software version 16.12.1 or later. This software release includes all the features listed earlier in the Product Benefits section.
Table 9 lists the minimum software requirements for the controller models.
Licensing
No licenses are required to boot up a Cisco Catalyst 9800 Series Wireless Controller. However, in order to connect any access points to the controller, Cisco DNA software subscriptions are required. To be able to connect to a Cisco Catalyst 9800 Series controller, each access point requires a Cisco DNA subscription license.

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Figure 7. Determining license requirements for access points connecting to Cisco Catalyst 9800 Series Wireless Controllers

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Access points connecting to the Cisco Catalyst 9800 Series have new and simplified software subscription packages.
They can support three tiers of Cisco DNA software: Cisco DNA Essentials, Cisco DNA Advantage, and Cisco DNA Premier.
Cisco DNA software subscriptions provide Cisco innovations on the access point. They also include perpetual Network Essentials and Network Advantage licensing options, which cover wireless fundamentals such as 802.1X authentication, QoS, and PnP; telemetry and visibility; and single sign-on, as well as security controls.
Cisco DNA subscription software has to be purchased for a 3-, 5-, or 7-year subscription term. Upon expiration of the subscription, the Cisco DNA features will expire, whereas the Network Essentials and Network Advantage features will remain.
For the full feature list of Cisco DNA Software, including the perpetual Network Essentials and Network advantage, please see the feature matrix: https://www.cisco.com/c/m/en_us/products/software/dnasubscription-wireless/en-sw-sub-matrix-wireless.html?oid=porew018984
Two modes of licensing are available:
 Smart Licensing (SL) simplifies and adds flexibility to licensing. It is:
 Simple: Procure, deploy, and manage licenses easily. Devices self-register, removing the need for Product Activation Keys (PAKs).
 Flexible: Pool license entitlements in a single account. Move licenses freely through the network, wherever you need them.
 Smart: Manage your license deployments with real-time visibility into ownership and consumption.
 Specific License Reservation (SLR) is a feature used in highly secure networks. It provides a method for customers to deploy a software license on a device (product instance) without communicating usage information to Cisco. There is no communication with Cisco or a satellite. The licenses are reserved for every controller. It is node-based licensing.
Four levels of license are supported on the Cisco Catalyst 9800 Series Wireless Controllers. The controllers can be configured to function at any one of the four levels.
 Cisco DNA Essentials: At this level the Cisco DNA Essentials feature set will be supported.
 Cisco DNA Advantage: At this level the Cisco DNA Advantage feature set will be supported.
 NE: At this level the Network Essentials feature set will be supported.
 NA: At this level the Network Advantage feature set will be supported.
Cisco DNA Premier is a bundle with ISE licenses and Cisco DNA Spaces Extend. It is inclusive of Cisco DNA Advantage, so at this level the Cisco DNA Advantage feature set will be supported. For customers who purchase Cisco DNA Essentials, Network Essentials will be supported and will continue to function even after term expiration. And for customers who purchase Cisco DNA Advantage or Cisco DNA Premier, Network Advantage will be supported and will continue to function even after term expiration.
Initial bootup of the controller will be at the Cisco DNA Advantage level.
For questions, contact the Cisco Catalyst 9800 Series Wireless Controllers Licensing mailer group at ask-catalyst9800licensing

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The Cisco Catalyst 9800-L Wireless Controller has enhanced capability to increase performance through a Performance license. This Performance license allows customers to connect with 500 access points and 10,000 clients and gives a higher throughput.

Table 9. Comparison of the 9800-L with and without the Performance license

Features

9800-L

9800-L with Performance License

APs supported Clients supported

250 5000

500 10,000

Throughput with IMIX Throughput without IMIX

5 Gbps 5 Gbps

5 Gbps 10 Gbps*

* With 1374-byte packet size
 Customer will have an option to select this Performance license while buying the 9800-L wireless controller or can order as spare.
 The Performance license is a perpetual license that is separate from the Cisco DNA license. They are also tracked by Smart Account.
 For High Availability deployments, Performance licenses must be brought on both controllers in the HA pair.

Managing licenses with Smart Accounts
Creating Smart Accounts by using the Cisco Smart Software Manager (SSM) enables you to order devices and licensing packages and also manage your software licenses from a centralized website. You can set up the Smart Account to receive daily email alerts and to be notified of expiring add-on licenses that you want to renew. A Smart Account is mandatory for Cisco Catalyst 9800 Series controllers. For more information on Smart Accounts, refer to https://www.cisco.com/go/smartaccounts.

Warranty
Find warranty information on Cisco.com at the Product Warranties page.
Cisco 1-year limited hardware warranty terms
The following are terms applicable to your hardware warranty. Your embedded software is subject to the Cisco End User License Agreement (EULA) and/or any Supplemental EULA (SEULA) or specific software warranty terms for additional software products loaded on the device.
Duration of hardware warranty: One (1) year
Replacement, repair, or refund procedure for hardware: Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary depending on customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

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Cisco environmental sustainability
Information about Cisco's environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the "Environment Sustainability" section of Cisco's Corporate Social Responsibility (CSR) Report.
Reference links to information about key environmental sustainability topics (mentioned in the "Environment Sustainability" section of the CSR Report) are provided in the following table:

Table 10. Links to sustainability information

Sustainability topic

Reference

Information on product material content laws and regulations

Materials

Information on electronic waste laws and regulations, including products, batteries, WEEE compliance and packaging

Sustainability inquiries

Contact: csr_inquiries@cisco.com

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

Ordering information

Table 11. Ordering information

Type

PID

Description

Controller

C9800-L-F-K9

Cisco Catalyst 9800-L (Fiber Uplink) Wireless Controller

C9800-L-C-K9

Cisco Catalyst 9800-L (Copper Uplink) Wireless Controller

LIC-C9800-DTLS-K9 Cisco Catalyst 9800 Series Wireless Controller DTLS License

LIC-C9800L-PERF

Cisco C9800 Series Wireless Controller upgrade license

Accessories, spares

C9800-RMNT=

Cisco Catalyst 9800 Series Wireless Controller Rack Mount Bracket

C9800-AC-110W=

Cisco Catalyst Wireless Controller 110W AC Power Supply

LIC-C9800L-PERF= Cisco C9800 Series Wireless Controller upgrade license-Spare

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