BERG Reach-In Refrigerators and Freezers

Introduction

This user's manual is intended for installing, using, and servicing your appliance. It is recommended that this manual be kept in an accessible place. Every machine is designed and manufactured according to the highest standards of safety and performance, meeting or exceeding UL 471 safety standards and sanitation standard NSF 7.

BERG assumes no liability for products altered or used with non-approved parts. Specifications and designs are subject to change without notice.

Serial Number Information

The serial number for all self-contained fridge/freezers is located inside the unit on the right and back, and on the left side of the unit. Always have the serial number available when calling for parts or service.

READ THIS MANUAL IN ITS ENTIRETY

This manual contains important safety messages. Always read and follow all safety messages to understand potential hazards and reduce the chance of injury.

Due to periodic changes, the contents of this manual are subject to change without notice. While efforts are made to provide accurate information, BERG is not responsible for errors or omissions.

Receiving and Inspecting the Equipment

Care should be taken during unloading to prevent damage. Inspect the exterior of the package and skid. Report any damage to the carrier immediately. If damage appears minor, open and inspect contents with the carrier, taking photographs. If concealed damage is found upon opening, notify the carrier verbally and in writing within 10 days. Request an inspection by the shipping company. Check the compressor compartment housing and refrigeration package, ensuring lines are secure and the base is intact. Retain all crating materials until inspection is complete.

Appliance Safety

Always read and obey all safety messages. The Safety Alert Symbol (⚠) indicates potential hazards that can cause injury or death. Safety messages are accompanied by DANGER, WARNING, or CAUTION.

• DANGER: Failure to heed may result in Death or Severe Personnel Injury.
• WARNING: Failure to heed may result in extensive product damage, serious personal injury, or death.
• CAUTION: Failure to heed may result in minor or moderate personal injury, or property or equipment damage.

NOTE: IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury:

• Plug into a grounded 3-prong outlet.
• Do not remove the grounding prong.
• Do not use an adapter or extension cord.
• Disconnect power before cleaning or servicing.
• Use two or more people to move and install the appliance.

SAVE THESE INSTRUCTIONS

Important Safeguards

Ensure the appliance is properly positioned and installed as described. Professional installation is recommended to avoid voiding the warranty. Follow basic precautions to reduce risk.

DANGER:

• Use a separate circuit for the appliance.
• Ensure correct voltage is supplied.
• Plug into a grounded, properly sized electrical outlet with overcurrent protection.
• Do not rest the unit on or against the electrical cord.
• Do not connect/disconnect the plug with wet hands.
• Always grip the plug firmly to unplug; do not pull the cord.
• Never clean parts with flammable fluids; store them away from the appliance.
• Disconnect power before cleaning or servicing.
• If not in use for a long period, unplug the unit.
• After unplugging or power outage, wait 10 minutes before plugging back in to prevent compressor damage.
• Do not operate with a frayed or crimped power cord.
• Only attempt repairs recommended in this manual; all other servicing by a qualified technician.

WARNING:

• Use two or more people for moving and installation.
• Ensure proper installation and location before use.
• Do not touch cold surfaces with damp or wet hands.
• Setting temperature controls does not remove power; turn off at the circuit breaker or by unplugging.
• Ensure proper ventilation: choose a well-ventilated area with temperatures between 50°F (10°C) and 86°F (30°C). For temperatures between 86°F and 104°F (30-40°C), auxiliary cooling may be required. Install in an indoor area protected from elements.
• Do not locate near ovens, grills, or other high heat sources.
• The appliance must be level for proper operation.
• Remove and discard packing materials; clean the appliance before use.
• Use the appliance only for its intended purpose.
• Only trained, qualified personnel should monitor performance and upkeep.
• Do not use shelving as a ladder.

Electrical Connection (cont.)

Do not cut or remove the ground prong. The power cord has a 3-prong plug for safety. Have the wall outlet and circuit checked by a qualified electrician for proper grounding. Plug the appliance into its own individual electrical outlet matching the rating label. This prevents overloading and potential fire hazards. Repair or replace frayed or damaged power cords immediately. Avoid cords that are crimped, cracked, or have frayed insulation. Be careful not to damage the power cord when moving the appliance.

Power Surges

Connecting to incorrect voltage or using oversized circuit protection (over 20 amps) is not covered by warranty. Damaged power cords, unauthorized components, or wiring modifications are also not covered. It is recommended that appliance circuits do not incorporate GFI breakers or outlets, as they may trip inadvertently, causing complications not covered by warranty.

Refrigerant Disposal

If disposing of an old appliance with ozone-depleting chemicals, ensure refrigerant is removed by a qualified service technician for proper disposal.

Appliance Disposal

Follow all applicable codes and ordinances. Cut off the power cord plug, remove doors, and discard shelving to prevent misuse of the scrapped unit.

Appliance Installation

WARNING: Excessive Weight Hazard. Use two or more people to move and install appliances. Failure to do so may result in injury.

Remove Packaging Materials

IMPORTANT: Do not remove permanent instruction or data labels. Remove tape and glue residue using liquid dish soap, warm water, and a soft cloth. Do not use sharp instruments, alcohol, flammable fluids, or abrasive cleaners, as they can damage the surface.

NOTICE: Loss or spoilage of products is not covered by warranty. After setting in place, do not run the appliance for 24 hours to allow refrigerant oil to re-equilibrate. Do not load with product until the unit temperature reaches its set point.

Location Requirements

• Appliances are intended for indoor use only.
• Ensure the floor can support the total weight (up to 1,500 pounds when fully loaded). Reinforce the floor if necessary.
• Provide good air circulation inside and out for efficient refrigeration.

Inside Cabinet:

Do not pack units so full that air cannot circulate. Refrigerated air is discharged at the top rear. Ensure proper airflow from top rear to bottom to prevent evaporator coil freeze-up and water overflow. Shelves have rear turn-up rails; avoid blocking airflow with items placed too far back. Fans are mounted to the front of the evaporator coil.

Outside Cabinet:

Ensure ample air access. Avoid hot corners and locations near stoves/ovens. Install the unit no closer than 2" (51mm) from any wall, with at least 12" (305mm) clear space above. A maximum door swing clearance of 60.5" (1537mm) is required. Adequate airflow (below 86°F / 30°C) into the utility compartment is needed for proper performance and longevity.

Installation Clearance

Single Door Models: Requires 2" (51mm) clearance from walls, 60.5" (1537mm) for maximum door swing, and 27" (686mm) depth.

Double Door Models: Requires 12" (305mm) clear space above, 60.5" (1537mm) for maximum door swing, and 27" (686mm) depth.

Leveling

Ensure the floor is level. A slight slope downwards from front to rear (up to 1/4") is acceptable, but it must not slope from rear to front.

Stabilizing

All models are supplied with casters. Lock the front wheels while in use for stability. If the unit must be laid on its side or back, allow at least 24 hours before start-up for compressor oil to flow back. Failure to do so can cause compressor failure and damage not covered by warranty.

NOTICE: Unit repairs due to improper installation or unqualified installers may not be covered by standard warranties.

Electrical Connection

Refer to the Technical Information table, serial tag, local code, or National Electrical Code for proper power source connection. DANGER: The unit must be turned OFF and disconnected from the power source for service, maintenance, or cleaning to prevent death or severe injury.

Operation

Refrigerator Cycle

Evaporator fans run when doors are closed and stop when one or more doors are open. The door switch activates interior lights. The unit defrosts every 6 hours by stopping the compressor for 20 minutes. Anti-condensation heaters on door frames assist the compressor. Recommended holding temperature: 36° to 41°F (2° to 5°C). Factory set to 36°F (2°C).

Freezer Cycle

Evaporator fans run when doors are closed and stop when one or more doors are open. Fans cycle off during defrost. The door switch activates interior lights. The unit defrosts every 4 hours using an electric heater. When coil temperature reaches 54°F (12°C) or after 35 minutes of defrost (plus 5 minutes delay), the unit restarts. Anti-condensation heaters assist the compressor. Recommended holding temperature: -9° to 9°F (-23° to -13°C). Factory set to -6°F (-21°C).

Power Switch

The power switch is located on the front of the bottom panel. It glows green when the unit is on.

Thermostat Descriptions

Refer to additional pages for "Digital controller installation and operating instructions".

Tips for Proper Operation, Cleaning and Maintenance

1. Clean daily and test holding temperature by comparing content temperature to controller display (should be within 3°F).
2. Use a soft cloth or microfiber towel for exterior cleaning. Avoid stiff brushes, scouring pads, or scrapers that can damage the finish.
3. Use mild detergent or warm soapy water for interior/exterior cleaning. For tougher jobs, use a 3M Scotch Brite pad with Dawn and water or a stainless steel cleaner.
4. Ensure gaskets make a good compression seal and are not torn to maintain efficiency and prevent temperature issues. Use gasket adhesive when replacing gaskets.
5. Do not pack the unit too full; allow for proper airflow from top rear to bottom.
6. Minimize door openings to maintain proper temperature.
7. Use shelving with rear and side turn-up rails to ensure proper air circulation.
8. Never use an infrared thermometer for bulk temperature monitoring; use a NIST-capable instrument and calibrate it at least 3 times a year using an ice bath.
9. For best performance, ambient conditions should be less than 80°F with relative humidity below 65%.
10. Ensure the automatic defrost cycle keeps the evaporator fan coil free of ice for proper airflow and temperature maintenance. Refrigerator set point: 35° to 40°F.
11. Periodically inspect displayed temperature and measure steady state product temperature with a calibrated thermometer; readings should be within 4°F of each other and below recommended holding temperatures.
12. Clean cooling fins using a commercial vacuum or degreaser at least 3 times a year to prevent clogging. Do not use wire or stiff bristle brushes.
13. Test and clean the drain line or condensate evaporator at least twice a year to ensure proper condensate evacuation.
14. Digital controllers have a differential setting for cut-in/cut-out points; a 3° or 4°F differential is recommended for tight temperature regulation.
15. Only load the unit with pre-cooled product.
16. Avoid jerking doors open immediately after closing to prevent gasket damage and maintain holding temperatures.

Cleaning and Maintenance

DANGER: The unit must be turned off and disconnected from the power source for service, maintenance, or cleaning to prevent death or severe personnel injury.

NOTE: Regular maintenance preserves performance, product quality, and appliance life.

Exterior and Interior Cleaning of Appliances

Clean with soap and warm water, or ammonia/degreasing detergent. For exterior stainless steel, clean with the grain to avoid marring. Do not use abrasive cleaners that can scratch surfaces or damage gaskets.

Cleaning the Condenser Coil

Clean the condenser coil every 90 days, or every 30 days in dusty/greasy environments. Use a brush for light dust, or a vacuum/compressed air for heavier buildup. Use de-greasing agents for heavy grease. Failure to clean the coil can lead to high temperatures, excessive run times, and compressor failures, voiding warranties. Clean at least quarterly. Use a commercial condenser coil cleaner and soft brush, or vacuum with a shop vac or CO2.

CAUTION: Never use a high-pressure washer, as it can damage electrical components.

Condenser fins must be kept clear of dust, dirt, and grease. Clean at least every three to four months, or more frequently if needed. Use a vacuum cleaner or stiff brush; a commercial-grade cleaner may be required for extremely dirty conditions.

Stainless Steel Care and Cleaning

Stainless steel contains iron and chromium. The chromium forms a passive film that protects against corrosion. If this film is broken or contaminated, rust or discoloration can occur. Use CitriSurf 2310 to restore the protective layer. Clean stainless steel surfaces every 6 weeks with a cleaner/polish like Weiman or 3M products. Address "hard water" issues immediately by wiping dry. CAUTION: Use soft cloths or plastic scouring pads, not steel pads, wire brushes, or scrapers. Use alkaline-based or non-chloride cleaners. Cleaners with chlorides can damage the protective film. Rinse and dry thoroughly if chlorides are used. Routine cleaning with soap and water is sufficient. For extreme stains, use a non-abrasive cleaner and plastic scrub pad, always cleaning with the grain. Early signs of breakdown (pits, cracks) require thorough cleaning and application of stainless steel cleaners. CAUTION: Never use an acid-based cleaning solution, as acidic food products can damage the finish.

Gasket Maintenance

Clean gaskets regularly with warm soapy water to prevent mold and mildew and maintain elasticity. Do not use full-strength cleaners or sharp tools. Gaskets are "Dart" style and can be replaced by pulling them out of the groove and pressing new ones in. Worn gaskets are not covered by warranty.

Doors/Hinges

If a door sags, tighten the hinge bracket screws. Loose or sagging doors can pull hinges out of the frame, potentially damaging doors and hinges. Reinforcement may be needed for loose hinge sets.

Troubleshooting Guide

If the unit malfunctions, consult the Operation section first. If problems persist, refer to the Troubleshooting Chart.

Dimensions and Technical Information

Component Information

The unit comprises a Power Switch, Door, Thermostat, and Casters.

Refrigeration Diagram

The refrigeration system includes an Evaporator Coil, Filter Drier, Fin and Tube Condenser, Capillary Tube, and Compressor, forming a closed loop for cooling.

Warranty

One Year Warranty

BERG warrants the unit cabinet and all parts to be free from defects in material and workmanship for one (1) year from the date of original purchase under normal use and maintenance. Defective parts will be repaired or replaced at BERG's discretion.

Additional Five Year Compressor Part Warranty

BERG provides an additional five (5) year warranty on hermetically and semi-hermetically sealed compressor parts against defects in material and workmanship under normal use and maintenance. This warranty applies only to the sealed compressor parts.

Coverage Limitations

What is NOT covered by this warranty:

• Failure to install/use within proper operating conditions (including residential/outdoor use).
• Issues related to improper installation (installer's responsibility).
• Adjustments necessitated by improper operating conditions.
• Failure to properly maintain the unit (preventive maintenance and cleaning).
• Installation in non-commercial or residential applications (product is commercial grade).
• Equipment sold/used outside the contiguous United States, second-hand equipment, unauthorized resellers, or equipment sold without warranty.
• Equipment without a valid serial number and proof of purchase.
• Equipment subjected to misuse, neglect, abuse, accident, alteration, negligence, damage during transit/delivery/installation, fire, flood, or acts of God.
• Equipment installed, altered, modified, or repaired by unauthorized agencies.
• Normal wear and tear parts, including door gaskets and select plastic/rubber components.

Exclusions to the One (1) Year Parts and Labor Warranty: Drawers on prep/chef base models have one (1) year parts and labor. Countertop merchandisers have a one (1) year limited warranty. Warranty is valid for straight time labor rates only; overtime, holiday, or off-hour rates are not covered. BERG reserves the right to deny coverage based on exclusions.

To Obtain Warranty Service, call 888-585-9440.

Outside of the Contiguous United States Warranty

Products sold in Alaska, Hawaii, other US territories, and Canada are covered by replacement parts for items that can ship via normal parcel shipping (excluding shipping costs, duties, taxes, fees). For items requiring LTL/common carrier, replacement parts will be provided (excluding labor costs), or store credit issued for the item's value (excluding shipping costs, duties, taxes, fees).

This warranty is in lieu of all other warranties, express or implied. BERG shall have no liability for incidental or consequential losses. BERG's liability is limited to repair, replacement, or crediting the user with an amount equal to the purchase price.

To Obtain Warranty Service, call 888-585-9440.