BUSH

Customer Service Manual

Dishwasher

BFSLSAE9W

BFSLSAEB9B

Contents

Precautions

Always follow safety advice.

Always switch off and unplug the appliance before attempting to remove any part.

Always wear appropriate protective equipment when carrying out any work.

Always use the correct tools for carrying out any work.

Some repairs may not be suitable for unqualified users to carry out. If in doubt seek the advice of a professional repairer.

SAFETY PRECAUTIONS

[Water Hazard] Before any disassembly/repair operation make sure appliance is unplugged, water tap is closed and heating elements are cooled down. There is electrical shock, burning and flood risk.

[Electrical Hazard] Please replace whole cable group even in case there is any minor failure with cables / terminals / sockets. Never try to repair nor to solder cable group. It may cause smoke, ignition and there is major risk of electrical shock.

[Caution] Straightly pull out or insert the terminals. Do not twist it. It may be the cause of damage or ignition.

[Protective Gloves] Always use insulator gloves to prevent injury by metal edges or to prevent electrical shock during electrical tests. Work with uniforms having long sleeves to protect your arms from metal edges.

[Spare Parts Warning] Always use original spare parts. You may harm appliance, end user, environment or yourself using untested and unapproved 3rd party spare parts.

[Use Correct Tools] Use right tools to prevent any wear or damage to components during assembly/disassembly.

[Do Not Touch] Do not touch any rotating object with hand unless it stops completely. Slow rotation may also roll in your hands and cause injury.

[Prohibited] Rebuilding is prohibited. Do not rebuild machine parts and components when repairing service. It may be the cause of damage or ignition.

REPLACEMENT PROCEDURE: Top Plate

1. Necessary Tools

2. Disconnection

Remove electric plug from the socket.

3. Screw Removal

Remove two screws that fix the top plate at the back.

4. Removal

Push the top-plate back and pull it up.

REPLACEMENT PROCEDURE: Plastic Kick Plate

1. Screw Removal

Remove two screws fixing plastic kick plate. [Image: Hands using a drill to remove screws from the front base of the dishwasher.]

2. Removal

Remove the plastic kick plate as it is shown in the picture. [Image: A hand prying off the plastic kick plate from the bottom front of the dishwasher.]

REPLACEMENT PROCEDURE: Internal Feeding Tubes and Spray Arms

1. Feed Channel Tabs

Unscrew the feed channel tabs with the help of a screwdriver. [Image: A screwdriver being used to unscrew a tab on the internal feed channel.]

2. Feed Channel Assembly

To assemble, manually narrow the feed channel replacement and insert it into the tabs.

3. Top Spray Channel Removal

Pull out the top spray channel by turning it clockwise. [Image: A hand turning a spray arm component clockwise to detach it.]

4. Reinstallation

Turn it counterclockwise to reinstall it.

5. Lower Spray Arm Removal

To remove the lower spray arm, gently pull it up. [Image: A hand gently pulling the lower spray arm upwards to remove it.]

REPLACEMENT PROCEDURE: Components inside the tub (course, micro and metal filters)

1. Open Door and Remove Basket

Open the door. Remove lower basket.

2. Microfilter Group Removal

To remove the microfilter group, rotate them counterclockwise and pull them up as shown in the picture. [Image: Hands rotating and pulling out a filter assembly from the bottom of the dishwasher tub.]

3. Microfilter Group (Course and Micro Filter) Removal

To remove the microfilter group (course filter and micro filter), pull them as shown in the picture. [Image: Hands pulling out a combined course and micro filter unit.]

4. Metal Filter Removal

To remove the metal filter, pull it up as shown in the picture. [Image: A hand pulling a metal filter upwards from its housing.]

REPLACEMENT PROCEDURE: Draining Hose

1. Hose Connection Plastic Removal

Remove the hose connection plastic.

2. Lower Cover Removal

Remove lower cover.

3. Clamp Removal

Remove the clamp that fixes the draining hose to the sump. [Image: Pliers gripping and removing a clamp securing the draining hose.]

4. Draining Hose Removal

Remove draining hose.

REPLACEMENT PROCEDURE: Baskets

Lower Basket

1. Open Door

Open machine's door.

2. Pull Basket

Pull the basket towards you. [Image: A dishwasher lower basket being pulled out from the machine.]

Upper Basket

1. Open Rail Lock

Open upper basket rail lock front.

2. Pull and Remove Basket

Pull the basket towards you and remove it. [Image: An upper dishwasher basket being pulled out from the machine.]

REPLACEMENT PROCEDURE: Water Inlet Valve

a) Remove Lower Cover

Remove lower cover. [Image: Underside view of the dishwasher base.]

b) Remove Wire

Remove the wire that is connected to the water inlet valve. [Image: A hand disconnecting an electrical wire from the water inlet valve.]

c) Remove Clamp

Remove the clamp that connects the water inlet valve and air-break as shown in the picture. [Image: A hand removing a clamp connecting two plastic parts.]

Removal Instructions

To remove the water inlet valve, pull it back as shown in the picture, then release the water inlet valve from the pins it connects to and rotate it counterclockwise. [Image: Hands pulling a white plastic valve backwards, then rotating it.]

REPLACEMENT PROCEDURE: Sump Group

1. Remove Screws

Remove 2 screws on top. [Image: Two screws visible on the top of the sump assembly.]

2. Remove Drain Pump

Remove the drain pump. [Image: A grey and white drain pump component.]

3. Remove Drain Hose

Remove the drain hose. [Image: A white corrugated drain hose.]

4. Remove Blue Hose

Remove the blue hose from the water softener to the pool group. [Image: A blue hose connected to a component.]

REPLACEMENT PROCEDURE: Floater

a) Remove Lower Cover

Remove lower cover. [Image: Underside view of the dishwasher base.]

b) Remove Fixing Screws

Remove two screws that fix the floater as shown in the picture. [Image: Hands removing two screws securing the floater mechanism.]

c) Remove Floater Hoses

Remove the two floater hoses.

d) Remove Wire

Remove the wire that is connected to the floater.

REPLACEMENT PROCEDURE: Water Softener

a) Remove Salt Cup Cover

To remove the salt cup cover, rotate it counterclockwise. [Image: A hand rotating a white cap counterclockwise.]

b) Remove Salt Cup Nut

To remove the salt cup nut, rotate it counterclockwise.

c) Remove Left Side Panel

Remove left side panel.

d) Disconnect Connections

Detach the connections between the water softener and air-break.

e) Remove Lower Cover

Remove lower cover.

f) Remove Hose

Remove the hose that is between the sump and salt camp. [Image: A white hose connected to a component.]

REPLACEMENT PROCEDURE: Parasite Filter

a) Remove Lower Cover

Remove lower cover.

b) Remove Fixing Screw

Remove one screw fixing the parasite filter.

c) Remove Wires

Remove wires. [Image: Electrical wires connected to a small black component.]

d) Remove Filter

Push the parasite filter and remove it.

REPLACEMENT PROCEDURE: Hose connection plastic

a) Remove Left Side Panel

Remove the left side panel.

b) Remove Hinge

Using a flat tip screwdriver, remove the hose connection plastic's hinge from the base as shown in the picture. [Image: A flat-tip screwdriver being used to detach a hinge.]

c) Push Connection Plastic

Push the hose connection plastic. [Image: A hand pushing a plastic component.]

REPLACEMENT PROCEDURE: Air - break

a) Remove Left Side Panel

Remove the left side panel of the machine.

b) Open Door

Open machine's door.

c) Remove Air-break Nut

Rotate the air-break nut counterclockwise and remove it. [Image: A hand turning a nut counterclockwise.]

d) Remove Connections

Remove the air-break's connections with the salt cap as shown in the picture. (Be careful about plastic hinges). [Image: Hands using pliers to disconnect components.]

REPLACEMENT PROCEDURE: Door Inside

a) Remove Side Panels

Remove side panels.

b) Remove Hinge Spring

Remove Hinge Spring. [Image: A metal hinge spring.]

c) Pull Door Inside

Pull the door inside up as shown in the picture. [Image: A hand lifting the inner part of the dishwasher door.]

d) Remove Hinge Screws

Remove two screws that fix the hinge movement sheet iron to the door inside. [Image: A drill removing screws from the door hinge mechanism.]

KNOB REMOVAL INSTRUCTIONS

1. Remove Control Panel

Remove control panel.

2. Remove PCB Box

Remove the PCB box.

3. Remove Knob Tabs

Remove the plastic tabs around the knob by flexing them.

REPLACEMENT PROCEDURE: Dispenser Removal

1. Remove Front Panel

Remove front panel.

2. Disconnect Cable Harness

Disconnect the dispenser cable harness. [Image: Hands disconnecting electrical wires from the dispenser.]

3. Remove Metal Tabs

Remove the metal tabs on the top, bottom, and sides to disengage the dispenser. [Image: Hands manipulating metal tabs on the dispenser unit.]

4. Dispenser Drops

Then the dispenser will drop in. [Image: The dispenser unit detached and free.]

5. Reassembly - Tighten Tabs

To assemble, tighten the metal tabs with pliers.

6. Engage Dispenser

After applying silicone oil or liquid soap to the dispenser, press down and engage dispenser. [Image: A hand pressing down on the dispenser to secure it.]

REPLACEMENT PROCEDURE: Door Lock

DOOR LOCK REMOVAL INSTRUCTIONS

1. Remove Control Panel Screws

Remove control panel screws. [Image: Screws being removed from the control panel and a tray of removed screws.]

2. Disconnect Cable Connections

Disconnect cable connections with the door lock. [Image: Electrical wiring connected to the door lock mechanism.]

3. Remove Door Lock Screws

Remove two door lock screws. [Image: A screwdriver removing screws from the door lock assembly.]

ADDITIONAL SUPPORT

The following parts are available for the customer to undertake repairs at their own risk. Please carefully follow the guidance given in this manual including all safety measures.

Parts can be obtained by calling the support service listed in this section. All repairs in this manual can be achieved using commonly available tools.

If you are in any doubt of your ability to carry out a repair, please use a professional repairer, also available through the support service.

Damage sustained to the appliance or future faults arising from poorly carried out repairs will not be covered under warranty.

Help and assistance

If you require any technical guidance or find that your dishwasher is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions or online at www.bush-support.com.

If you still require further assistance, call one of our experts on 0345 257 7271*. To help us give you a fast and efficient service please have the following information ready.

Information Required

Model Ref.

You can find these on the rating plate - a small information panel (usually a sticker or metal plate) on the rear of your appliance.

Serial number

Date of purchase

This will be shown on your receipt.

Local call rates apply*

Lines open 8am-7pm Monday to Saturday and 10am-4pm Sunday.

*Calls to Bush enquiry lines may attract a charge and set up fee residential lines depending on your call plan/tariff. Mobile and other providers costs may vary, see www.bt.com/pricing for details.

For security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from Republic of Ireland will attract international call charges.

Notes on disposal

Disposal Symbol

[Recycling Symbol] The symbol on the product or its packaging indicates that this product may not be treated as household waste. Instead it should be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling this product, please contact your local council office, your household waste disposal service or the shop where the product was purchased.

Models: Slimline, Dishwasher, BFSLSAEB9B, Slimline Dishwasher

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References

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