User Manual for SY Electronics models including: SY-HDBT-70SP-T, SY-HDBT-70SP-R, HDBT-70SP-SET HDBaseT Transmitter and Receiver kit, HDBT-70SP-SET, HDBaseT Transmitter and Receiver kit, Transmitter and Receiver kit, Receiver kit, kit

SY Electronics HDBT-70SP-SET instruction manual from Ivojo Multimedia Ltd.

Instruction Manual the SY Electronics HDBT-70SP-SET (1:1 HDMI / IR / RS-232 / PoC over HDBaseT Transmitter & Receiver kit (Max 40m @ 4K, 70m @ 1080p))

SY Electronics, HDBT-70SP-SET, Ivojo Multimedia, operating instructions, manual, user guide, HDBaseT, Kits, HDMI Transmitters, HDMI Receivers

SY Electronics / Ivojo Multimedia Ltd.

SY Electronics HDBT-70SP-SET instruction manual from ...

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sy-electronics-hdbt-70sp-set
SLIM 70-PRO
User Manual
SY-HDBT-70SP-T SY-HDBT-70SP-R
4K HDBaseT extender 70m @1080p or 40m @4K
HDBaseT Transmitter (SY-HDBT-70SP-T) supports: HDMI 2.0, Test Pattern, Down-Scaler, EDID & HDCP control, Audio de-embed, CEC & Temperature control, diagnostics, iPoC
SY Electronics Ltd., 7 Worrall Street, Salford, Greater Manchester, M5 4TH, UK Tel: +44 (0)161 868 3450 ­ Web: sy.uk

Contents

FEATURES

4

CONNECTORS AND CONTROLS

4

Front

4

SY-HDBT-70SP-T

4

SY-HDBT-70SP-R

4

Rear

5

SY-HDBT-70SP-T

5

SY-HDBT-70SP-R

5

USING THE SY-HDBT-70SP-T AND SY-HDBT-70SP-R

6

RJ-45 WIRING

7

TEST PATTERN AND KEEP-ALIVE FEATURES

7

DOWN-SCALING

7

CONNECTING TO THE IR PORTS

7

RS232 CONTROL COMMANDS

8

SY-PCTools

8

HELP Command

8

Output HDCP Command

8

EDID Commands

9

4K Down-Scaling

9

Video Keep Alive (No Signal Handling)

10

Test Pattern

10

Safety Temperature

10

Diagnostic Commands

11

CEC Commands

12

SPECIFICATIONS

13

General

13

Video and Audio

13

Power Supply

14

Environmental and Physical

14

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PACKAGE CONTENTS

14

Safety Instructions

15

After Sales Service

15

Thank you for purchasing the Slim70-Pro Extender Set.
This HDBaseT extender is designed with the professional AV installers in mind. The many extensive features assist in system integration, validation and maintenance. It is still the slimmest HDBaseT extender in the world with tremendous flexibility and extraordinary capabilities.
Installation precautions
This product has special circuitry to protect it against moderate surges and static discharges. However, to ensure reliable operation and long service life, it is important to take the necessary precautions against any spikes, surges and static discharges.
Place the units away from heat sources and allow adequate ventilation.
Shielded cable and in particular cat6, cat6a or cat7 is highly recommended. As much as possible cables should be routed away from any noisy sources and avoiding long runs in close proximity to mains cables.

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The Slim70-Pro HDBaseT Extender set supports all input resolutions to 4K60 4:4:4, with bidirectional IR, and two independent pass-through RS232 ports. The main RS232 channel (Tx/Rx) is also used for controlling the many features. The second RS232 channel (T2, R2) can also be used for RTS/CTS handshaking. The transmitter unit (SY-HDBT-70SP), also supports de-embedded audio (L/R and Mini-Toslink optical output), as well as many useful features such as: HDCP management, EDID settings, video Down-Scale, Test Patterns, Video Keep Alive, Temperature & CEC control, diagnostics.
Features
 HDMI input supports up to 18G HDMI 2.0 (4K60 4:4:4)  Transmission length up to 70m @1080p, or 40m @4K  Test Patterns, 4K down-scale, Video Keep Alive, CEC control, etc.  Extensive EDID and HDCP control  Temperature measurement, control and protection  Audio extraction to Mini-Toslink and 3.5mm L/R outputs (Transmitter unit)  Bidirectional IR and two independent RS232 ports  iPoC safely provides power to both units using a single 48V PSU  SY-PCTools: For easy control and diagnostics of enhanced features
Connectors and Controls
Front SY-HDBT-70SP-T
SY-HDBT-70SP-R

Name
EDID Switch (SY-HDBT-70SP-T)
Power LED Link LED Signal LED Service port sy.uk

Description  TP: Generate a Test Pattern (RS232 command configurable). Default Test Pattern is Chequerboard at 1080p  PRE: Pre-defined HDMI input EDID. There are 16 EDID options selectable from RS232 commands. Default pre-define EDID is 4K60 (4:4:4) 2.0CH  Pass: Use the EDID data from the display device.
Lit when the unit is powered
Lit when the HDBaseT Transmitter and Receiver are linked together
Lit when there is video signal transmission through HDMI cable
Used for firmware updating (do not use as a USB port)

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Rear SY-HDBT-70SP-T

SY-HDBT-70SP-R

Name 24-48V IR OUT IR IN HDMI IN HDMI OUT HDBaseT
RS232
Mini Toslink ­ (SY-HDBT-70SP-T)

Description Two way 3.5mm phoenix connector. 24 to 48V supply input
IR output ­ Connect to IR emitter
IR input ­ Connect to IR eye
HDMI input from external source
HDMI output to display
HDBaseT RJ45 connection - (with iPoC)
 Tx, Rx and GND connections A general-purpose pass-through RS232 port. This port is also used to control the Transmitter/Receiver units ­ see RS232 Control Commands.
 T2, R2 and GND connections Independent second RS232 (pass-through) data port for any baud rate up to 57600. These can also be used as RTS/CTS handshaking lines, see Figure 1.
 L/R Analogue Audio Output 3.5mm Stereo Jack. 20Hz ­ 20kHz, 1.5Vrms max
 Mini- Toslink ­ Optical S/PDIF Audio Output

Notes: 1. The RJ45 connector shielding ensures proper utilisation of full STP/FTP cat cables, such as
cat-5e STP or cat-6a. Shielded cat cables are recommended for noisy environments. 2. The iPoC function ensures safe powering of the remote unit. In this way only one PSU is
required at either the Transmitter or Receiver end. The iPoC circuitry interrogates the remote device and delivers 48V power only if a compatible device has been identified; otherwise it does not provide any power. In this way it is much safer to connect to other HDBaseT devices such as projectors with built-in HDBaseT. 3. Extracted Audio output is available as Analogue L/R (3.5mm stereo), as well as optical Mini-Toslink (S/PDIF).

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Using the SY-HDBT-70SP-T and SY-HDBT-70SP-R
 Connect a video source to the Transmitter (SY-HDBT-70SP-T) HDMI input connector and the remote display device to the Receiver (SY-HDBT-70SP-R) HDMI output connector.
 Ensure the catx cable is wired correctly ­ see RJ-45 Wiring for connection details.  Plug the cat5e/6/6a cable into the RJ45 jacks of Transmitter and Receiver units.  If needed, connect any optional inputs and outputs such as audio, IR or RS232.  Power up the extender by connecting the 48V DC power adaptor to either Transmitter or
Receiver unit ­ Only one PSU required with iPoC function (intelligent PoC).  Audio connection can be made with either 3.5mm Stereo jack (L/R), or optical Mini-Toslink
using the combi port on the Transmitter unit.  For simple RS232 pass-through communication use Tx Rx lines. These lines are also used
for controlling the Slim70-Pro units (see RS232 Control Commands).  When RTS/CTS handshaking is also required, connect R2 to RTS and T2 to CTS of the control
device, as shown in the following wiring diagram:
Figure 1 - RS232 Wiring with optional RTS/CTS Handshakes
 Slim70-Pro can support two independent RS232 channels. T2/R2 can be used as a second independent pass-through RS232 channel, as per below diagram:

Figure 2 - Dual Independent RS232 Wiring

 If the R2/T2 terminals are not required, they can be left as not connected.

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RJ-45 Wiring
Both connectors must be wired identically.

HDBaseT signals will NOT pass through any Ethernet device, the HDBaseT port on the SY-HDBT70SP-T must be connected directly to the HDBaseT port on the SY-HDBT-70SP-R.

Please do make sure that the Cat6 cable uses 4 pairs of 23AWG solid copper wires. Do not use inferior copper clad cables as these exhibit much higher resistances.

Test Pattern and Keep-Alive Features
The Slim70-Pro extenders also provide a built-in Test Pattern generator that is useful to verify
the integrity of connections from the transmitter through to the display device. Several test patterns at different resolutions are provided. See Test Pattern in the RS232 Control Commands section. Test pattern can be generated using the transmitter front panel switch (TP).

The Video Keep Alive (No Signal Handling) feature also uses the saved test pattern setting, ensuring a video signal is always present at the receiver HDMI output in the event of input video loss. See Video Keep Alive (No Signal Handling) in the RS232 Control Commands section.

Down-Scaling
The Slim70-Pro transmitter can accept 4K50/4K60 4:4:4 (18G) HDMI 2.0 signals. The built-in down-scaler ensures appropriate scaling to maximum HDBaseT bandwidth of 10.2G, whilst providing compatibility with of the display unit. Three scale options are available as per below:
1. Down-Scale any 4K resolution to 1080p 2. Convert 4K60 4:4:4 signals to 4K60 4:2:0 (colour-space conversion) 3. Auto: Provides optimal resolution / colour-space option, based on cable length and
display capability.
See 4K Down-Scaling in the RS232 Control Commands section.

Connecting to the IR Ports
The IR IN and IR OUT ports on the rear of the Transmitter/Receiver units may be used to send IR remote control data between the two units. The following table details the wiring connections for the IR input and output ports:

3.5mm Jack Terminal Tip Ring Sleeve

IR Eye (Receiver) 5V IR Signal Ground

IR Bud (Emitter) 5V Not applicable IR Signal

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RS232 Control Commands
The many features of Slim70-Pro transmitter/receiver units can be managed using RS232
commands (Tx, Rx port). The ASCII commands given in this section use the following port settings:

Baud Rate: 57600

Data Bits: 8

Parity:

None

Stop Bits: 1

Notes:

1. All commands in this section must be sent in uppercase and are always terminated with

the ASCII carriage-return character, 0x0d (represented by the  symbol).

2. All responses are terminated with the ASCII carriage-return character, 0x0d.

3. All spaces shown in the commands are required. Lowercase letters are used as value

placement indicators, the required value or identifier is given in the Details panel for the

respective command.

4. The RS232 commands can be sent to either the SY-HDBT-70SP-T or SY-HDBT-70SP-R

without regard for the actual unit being controlled. Any command containing TX is

always routed to the SY-HDBT-70SP-T and all RX commands routed to SY-HDBT-70SP-R.

5. All RS232 communications are passed through regardless of baud rate or other settings.

This allows the use of third-party RS232 communication without having to set the

protocol specifics ­ Just pass-through.

SY-PCTools
SY-PCTools is a PC software package that allows the user to interface/control most of SY products, all within one Tool. Please interface with RS232 (Tx, Rx) port of Slim70-Pro (transmitter or receiver) via a com-port (or USB to RS232 dongle). The control panel provides a very simple and easy interface for managing /monitoring the Slim70-Pro set. This is highly recommended for installation as well as possible maintenance requirements. All the following commands, except for the HELP command are included in the SY-PCTools software, downloadable from the SY website.

HELP Command

This command returns the complete list of supported control commands, with examples.

Commands GET TX HELP

Command Receive Get the current Transmitter Commands list

GET RX HELP

Get the current Receiver Commands list

Output HDCP Command

The following commands are used to select the HDMI output HDCP modes:

Commands

Details

SET TX HDCP-OPTION w (default: Follow input)
GET TX HDCP-OPTION

w is one of following characters: FORCE-1.4 FORCE-2.2 FORCE-OFF (cascade mode) FOLLOW-INPUT (default)
Get the current HDCP mode

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EDID Commands
Any of the following pre-defined EDID settings can be selected as the active EDID when the front EDID switch on the SY-HDBT-70SP-T is set to the PRE position. The selection is done using the RS232 command given in the following table:

 4K60-2.0 (default)  4K60-5.1  4K30-2.0  4K30-5.1  1080P60-2.0  1080P60-5.1  720P60-2.0  1024x768P60

 1920x1200  1680x1050  1600x1200  1440x900  1400x1050  1360x768  1280x1024  MANUAL

Commands SET TX PREDEFINE-EDID w (default: 4K60-2.0)
GET TX PREDEFINE-EDID

Details
Set the Pre-define EDID data Where: w is one of the 16 EDID options as given above.
Get the current EDID setting

When a specific EDID is required, it is recommended to use SY-PCTools (select SLIM70 PCTool from list of tools menu) - load and save the EDID file and then select the MANUAL EDID option by sending the SET TX PREDEFINED-EDID MANUAL command to enable it.
To use the display EDID directly, set the switch on the transmitter to the Pass position.

4K Down-Scaling

Compatibility with 1080p display units is assured by down-scaling any 4K (24/25/30/50/60Hz) signal to 1080p. All 1080p or less signals are simply passed through.

For 4K display requirements, 4K60 4:4:4 (or 4K50 4:4:4) input signals can be down-scaled to 4K50/60 4:2:0, ensuring the 10.2Gbps maximum output bandwidth is not exceeded (Max. 40m). All lower bandwidth signals (< 10.2Gbps) such as 4K30 4:4:4, 1080p are just passed through.

There are three options available:

 1080p: Down-Scale any 4K signal to 1080p  4K60-420: Convert 4K50/60 4:4:4 to 4K50/60 4:2:0 - (colour space conversion)  Auto: cat5e/6/6a cable and the display capabilities are analysed for optimal resolution /
colour space (4K 4:2:0 or 1080p) for 4K50/60 4:4:4 input.

Note: The frame rate is not altered ­ only the resolution or colour space is changed.

The following command selects the 4K handling mode:

Commands
SET TX 4K-HANDLE w (default: Auto)
GET TX 4K-HANDLE

Details w is one of following options: 1080P 4K60-420 AUTO (default)
Get the current 4K handling mode

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Video Keep Alive (No Signal Handling)
When there is no signal present at the Transmitter (SY-HDBT-70SP-T), two options are available:  Output current Test Pattern ­ Maintain output Video stream (Video Keep-Alive)  No timing output (default) ­ No output video; hence video drop-out

The following commands select the VKA modes: Commands SET TX NO-SIGNAL-HANDLE TEST-PATTERN SET TX NO-SIGNAL-HANDLE NO-TIMING
GET TX NO-SIGNAL-HANDLE

Details Output Test Pattern when no input signal No output when no signal ­ VKA off (default) Get the current No Signal Handling mode

Test Pattern

Slim70-Pro transmitter (SY-HDBT-70SP-T) has 12 test patterns and 5 resolution settings available. The selected Test Pattern can be activated using the TP switch setting on the transmitter.

Commands

Details

SET TX TEST-PATTERN x y (default: 1080p Checkerboard)

x is Pattern - select one of following options: BLACK, RED, GREEN, BLUE, WHITE, RED_RAMP, GREEN_RAMP, BLUE_RAMP, PRBS, RAMP, STRIPE, CHECKER-BOARD (default)

GET TX TEST-PATTERN

y is Resolution - select one of following options: 4K30, 4K25, 4K24, 1080P60, 720P60
Get the current Test Pattern mode

Safety Temperature

The following commands can set the Power Off, Warning, and Re-Power temperatures:

Commands SET TX SAFE-TEMP-ONOFF ON SET RX SAFE-TEMP-ONOFF ON

Details
Enable Transmitter safety temperature handling Enable Receiver safety temperature handling

SET TX SAFE-TEMP-ONOFF OFF SET RX SAFE-TEMP-ONOFF OFF

Disable Transmitter safety temperature handling Disable Receiver safety temperature handling

SET TX SAFE-TEMP-VALUE x y z SET RX SAFE-TEMP-VALUE x y z
GET TX SAFE-TEMP-VALUE GET RX SAFE-TEMP-VALUE

Set warning temperature x Set shutdown temperature y Set re-power temperature z Default TX settings: x=70, y=75, z=65, the unit is °C Default RX settings: x=75, y=80, z=70, the unit is °C
Get the current Transmitter safety temperature values Get the current Receiver safety temperature values

Notes: 1. 2.
3.

For the SAFE-TEMP-VALUE commands, the following rule must be followed: Shutdown (y) > Warning (x) > Re-Power (z) > 55.
When the device enters the Temperature Warning condition, the red PWR LED will slow flash once every two seconds. When the device enters the power off condition due to excessive overheating, the red PWR LED will fast flash three times a second. An automatic GET TX/RX SAFE_TEMP_VALUE RS232 response is reported (sent), in case of Temperature Warning / Power Off condition.

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Diagnostic Commands
Diagnostic tools such as Cable Length, Signal Error, Link/Signal Status, Test Pattern, Voltage Values, are most useful during installation, using a PC (or laptop) together with an RS232 interface (or USB to RS232 dongle). As well as these, other diagnostic commands such as, Input HDMI signal details, Pulse HPD, Temperature values, can be invaluable for overall system fault finding and trouble shooting.

The SY-PCTools provides an easy and simple way to run these diagnostics efficiently, as well as setting up the special features of Slim70-Pro extender set.

Diagnostic Commands
Cable length
GET TX CABLE-LENGTH
GET RX CABLE-LENGTH

Details
GET TX CABLE-LENGTH wM, w=20,30...70 GET RX CABLE-LENGTH wM, w=20,30...70

Link/Signal Status
GET TX LINK-STATUS GET RX LINK-STATUS GET TX SIGNAL-STATUS GET RX SIGNAL-STATUS

Returns Transmitter link on or link off status Returns Receiver link on or link off status Returns Transmitter signal on or signal off status Returns Receiver signal on or signal off status

Signal Error
GET TX SIGNAL-ERROR GET RX SIGNAL-ERROR

GET TX SIGNAL-ERROR w, GET RX SIGNAL-ERROR w,

w=1, 2, 3... w=1, 2, 3...

Input HDMI Signal Detail
GET TX INPUT-HDMISIGNALS

Get the current input HDMI signals information

Pulse HPD
SET TX PULL-HPD SET RX PULL-HPD

Forces HDMI HPD low for 200ms on SY-HDBT-70SP-T Forces HDMI HPD low for 200ms on SY-HDBT-70SP-R

Voltage Values

GET TX SUPPOC-VOLTAGE GET RX SUPPOC-VOLTAGE

Get the current TX Supply & iPoC Voltages Get the current RX Supply & iPoC Voltages

Temperature Read

GET TX CPU-TEMP GET RX CPU-TEMP

GET TX CPU-TEMP wC, where w is the temperature (number) For example, GET TX CPU-TEMP 48C means 48
GET RX CPU-TEMP wC

 Cable Length: cat6 cable length between 20-70m is reported back  Link Status: Indicates the Transmitter/Receiver units are intercommunicating correctly.  Signal Status: Indicates video signal activity on HDMI input / Output  Signal Error: Indicative of cat6 signal line quality  Input HDMI Signal details: Detailed information about input HDMI video signals, such as:
Resolution, Refresh Rate, Colour Depth, HDR Setting, Compressed Audio Setting, Audio Rate, Audio Channels, HBR and HDCP.

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 Pulse HPD: This command forces the HDP line low for 200mS, which has a similar effect as HDMI cable disconnection/reconnection.
 Voltage Values: Power supply and iPoC power voltage level measurements are reported.  Temperature Read: Transmitter and Receiver temperatures closest to the main heat source
can be read. This temperature will be higher than the device surface temperature.
CEC Commands
The following group of RS232 commands are only possible with display devices that support CEC commands. Use the Display Connection Status RS232 command to determine the CEC capability when the display device is fully powered. CEC commands are most useful when it is not practical to use RS232 connection to the display.

CEC Commands
Display On
SET TX DISPLAY-ON
Display Off
SET TX DISPLAY-OFF
Volume Increase
SET TX CEC-VOLADD
Volume Decrease
SET TX CEC-VOLDEC
Volume Mute
SET TX CEC-MUTE
Display Connection Status
GET TX READ-DISPLAY
Display Power Status
GET TX DISPLAY-POWER

Details Set Display to the ON state Set Display into the standby state Increase sound volume Decrease sound volume Mute/Unmute sound volume (Toggle) Get the current Connected/Disconnected info Get the current display device power on/off info

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Specifications

General
HDMI Version Max Bandwidth
HDCP Compliance
RS232 (Control Commands ­ Tx, Rx) RS232 (Pass-Through ­ Tx, Rx) RS232 (Pass-Through ­ T2, R2) IR IN, IR OUT

Input: HDMI 2.0 - HDR and HBR supported Input: 18 Gbps (4K60 4:4:4) output: 10.2 Gbps (4K60 4:2:0) Input HDCP: 1.4 and 2.2 Output HDCP: Fully controlled ­ Pass, 1.4, 2.2, Cascade mode 57600 baud, 8 data bits, 1 stop bit, no parity Any baud rate to maximum of 115200. Any baud rate to maximum of 57600. (or use as CTS, RTS) 25-60 KHz carrier frequency

Video and Audio
Input Video Formats Supported

All VESA resolutions to 4096x2160p (18G), and all 3D formats ­ Examples: 4096x2160p 24/25/30/50/60Hz 3840x2160p 24/25/30/50/60Hz 2560x1440 50/60Hz 2048x1152 50/60Hz 1920x1080p 24/25/30/50/60Hz 1920x1080i 50/60Hz 1280x720p 50/60Hz

Colour space Colour depth
Down-Scaler (output)
Output Video Audio Formats Supported Audio Outputs (de-embed) (SY-HDBT-70SP-T)

All PC resolution including 1920x1200 ­ Examples: 1920x1200 60/75Hz 1360x768 60/75Hz 1680x1050 60/75Hz 1280x1024 60/75Hz 1600x1200 60/75Hz 1280x960 60/75Hz 1440x900 60/75Hz 1280x800 60/75Hz 1400x1050 60/75Hz 1024x768 60/75Hz 1366x768 60/75Hz 1152x864 60/75Hz
RGB, YCbCr 4:4:4, 4:2:2, 4:2:0
8, 10, 12 bits
1080p: All 4K inputs scaled down to 1080p 4K60-420: Convert 4K50/60 4:4:4 inputs to 4K50/60 4:2:0
Down-scaled signals, with all others as Pass-through video
2.0 / 2.1 / 5.1 / 7.1 channel LPCM, Dolby, AC3, DTS
Mini TosLink (optical) 3.5mm analogue stereo (L/R)

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Power Supply

Power Consumption (Tx + Rx) PSU Rating

9W max. (Tx: 3.5W, Rx: 5.5W) 48V @ 0.5A (operating voltage range: 24V to 48V)

Environmental and Physical

Operating Temperature Range

0 to +40°C (+32 to +104°F)

Operating Humidity Range

10 to 90 % RH (non-condensing)

Dimensions (L x W x H)

109 x 74 x 11.5 mm (excluding connectors)

Weight (Unit only)

Transmitter: 165g Receiver: 165g

Package Contents

Item

Qty

SY-HDBT-70SP-T unit

1

SY-HDBT-70SP-R unit

1

Brackets

4

5 pin female captive screw connector

2

IR Emitter / IR Receiver (eye) set

1

48V DC/0.5A Power Adapter With interchangeable fittings for UK, EU and US

1

Notes:
1. Heat Management: The Slim70-Pro HDBaseT extender has been designed in a revolutionary manner, by directly using the casing as a heatsink for power dissipation. This technique ensures the actual chipsets are running at lower temperatures as the heat generated is dissipated to the environment more efficiently. As a result, the system long term reliability and life-expectancy is significantly improved.
2. It is normal for these devices to run hot (in particular the Receiver unit) ­ Please ensure adequate ventilation and avoid placing them close to any other heat source.
3. The Slim70-Pro units are also equipped with option of temperature control, thus ensuring that in the event of an excessive temperature rise, the units can safely shut down.

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Safety Instructions
To ensure reliable operation of this product as well as protecting the safety of any person using or handling these devices while powered, please observe the following instructions.
1. Do not operate these products outside the specified temperature and humidity range given in the above specifications.
2. Ensure that these products are adequately ventilated to allow them to operate efficiently as these products do generate heat during normal operation.
3. Repair of the equipment should only be carried out by qualified professionals as these products contain sensitive devices that may be damaged by any mistreatment.
4. Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to come into contact with this product.
After Sales Service
1. Should you experience any problems while using this product, firstly refer to the Troubleshooting section in this manual before contacting SY Technical Support.
2. When calling SY Technical Support, the following information should be provided:
 Product name and model number  Product serial number  Details of the fault and any conditions under which the fault occurs.
3. This product has a two years standard warranty, beginning from the date of purchase as stated on the sales invoice. For full details please refer to our Terms and Conditions.
4. SY Product warranty is automatically void under any of the following conditions:
 The product is already outside of its warranty period  Damage to the product due to incorrect usage or storage  Damage caused by unauthorised repairs  Damage caused by mistreatment of the product
5. Please direct any questions or problems you may have to your local dealer before contacting SY Electronics.

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NOTES:

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References

Steven Whittaker Microsoft Word 2013