Yealink WH62 Mono & WH62 Dual DECT Wireless Headset

Excellent Work Partner for Phone and UC Communication

The Yealink WH62 is a new entry-level DECT wireless headset, with WH62 Dual and WH62 Mono two models. It works seamlessly with major UC platforms and integrates natively with Yealink IP phones. For crystal sound experience, Yealink Super Wideband Technology and Acoustic Shield Technology ensure clear calls and video conferencing. With easy on-ear control, interruption-free use, and comfortable wearing, WH62 is an ideal partner for communicating or collaborating.

• Acoustic Shield Technology
• Optima Audio Experience
• All Day Wearing Comfort
• Built-in Ringer
• Multiple Devices Connection
• Customizable Busylight
• Easy Management
• Plug and Play

Native Integration

No EHS adapters are needed. Connect your desk phone directly with one USB cable. The base features 2 Micro USB ports, supporting connection to PC and IP phone simultaneously. Integrated deeply with Yealink IP Phones, you can experience crystal clear calls by wearing WH62. It also works with popular UC platforms for comprehensive collaboration.

Be Heard Crystal Clearly

With Yealink Acoustic Shield Technology, the two microphones in WH62 automatically block background noise, ensuring participant voices are heard clearly, greatly boosting communication efficiency.

Interruption Free

Busylight is enabled in WH62. When the light on the headset or BLT60 on the desk turns red, people around know you are on the phone, preventing unintentional interruptions. Stay focused on your conversation for higher efficiency and better collaboration.

All-Day Comfort

Based on hundreds of headform evaluations and thousands of wearing comfort tests, WH62 meets ergonomic requirements. With premium soft leather cushions and a lightweight design, you can wear it comfortably all day. For more workspace freedom, WH62 allows you to move up to 160m away from your desk.

1 Package Contents

The package includes:

• Base
• Mono/Dual Headset
• Power Adapter
• Micro USB to USB-A USB Cable 0.8M
• Micro USB to USB-A USB Cable 1.2M
• Quick Start Guide
• Busylight BLT60 (Optional)

Note: It is recommended to use the included accessories. Other accessories may cause compatibility issues.

2 Connection

Connect the headset base to a DC power supply. Connect the base to your PC or desk phone using the provided USB cables. If connecting to Yealink T3 series phones, a Yealink EHS35 wireless headset adapter is required (sold separately).

Diagram Description: A diagram shows the headset base connected to a PC and a desk phone via USB cables. An optional Busylight BLT60 is shown connected to the base.

Note: Ensure the base is connected to a DC power supply, not just the USB power supply.

3 Charge the Headset

Dock the headset onto the charging base to charge it. For initial use or if the battery is low, dock the headset for at least 30 minutes.

Note: For the initial use, the headset is automatically paired with the base when docked.

4 Wear the Headset

Diagram Description: Diagrams illustrate how to wear the headset, showing placement over the ear and adjusting the microphone boom. One diagram indicates a 1/2" (12mm) distance for the microphone.

5 Replace Ear Cushions

Diagram Description: A sequence of diagrams shows how to remove the old ear cushions and attach new ones to the headset earcups.

6 Usage

Diagram Description: Diagrams show the headset and base with numbered callouts corresponding to buttons and functions.

Note: Before using Teams functions, install the Microsoft Teams client on your PC.

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: +32 to 104°F (0 to 40°C)
• Relative humidity: 5% to 90%, noncondensing
• Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Yealink's product warranty is limited to the unit itself when used normally according to operating instructions and system environment. Yealink is not liable for damage or loss resulting from product use, claims from third parties, financial damages, or lost profits.

Explanation of the symbols

• DC symbol: ⎓ (DC voltage symbol)
• WEEE Warning symbol: ♺ (Symbol indicating proper disposal of electronic waste)

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the EU RoHS Directive. Compliance statements can be obtained by contacting support@yealink.com.

Safety Instructions

Save and read these safety instructions before use.

General Requirements

• Read and follow safety instructions during operation.
• Keep the device dry and clean; avoid collision and crash during storage, transportation, and operation.
• Do not dismantle the device yourself. Contact an authorized maintenance center for repairs.
• Respect applicable laws and statutes when using the device.

Environmental Requirements

• Place the device in a well-ventilated area, away from direct sunlight.
• Keep the device dry and dust-free.
• Do not place the device near flammable or heat-vulnerable objects (e.g., rubber materials).
• Keep the device away from heat sources or open flames (e.g., candles, electric heaters).

Operating Requirements

• Do not allow children to operate the device without supervision.
• Keep children away from the device and accessories to prevent accidental swallowing.
• Use only manufacturer-provided or authorized accessories.
• Ensure the power supply meets the device's input voltage requirements. Use surge protection power sockets.
• Ensure hands are dry before plugging or unplugging cables.
• Do not spill liquids on the product or use it near water (e.g., bathtub, washbowl, kitchen sink, wet basement, swimming pool).
• During thunderstorms, disconnect the device from the power supply to avoid lightning strikes.
• Disconnect the device from the power supply if unused for extended periods.
• If smoke, abnormal noise, or smell is detected, disconnect the device from the power supply immediately.
• Contact the specified maintenance center for repair.
• Do not insert foreign objects into equipment slots.
• Connect the grounding cable first before connecting other cables. Disconnect grounding cable last.

Battery Requirements

• Do not immerse the battery in water.
• Do not expose the battery to high temperatures or open flames, as it may explode.
• Power off the handset before removing the battery.
• Use the battery only with this handset.
• Do not open or mutilate the battery; avoid contact with eyes or skin.
• Use only the provided rechargeable battery pack or recommended alternatives.
• Dispose of defective batteries according to local regulations; return old batteries to suppliers or designated collection facilities.

Cleaning Requirements

• Disconnect the device from the power supply before cleaning.
• Use a soft, dry, anti-static cloth for cleaning.
• Keep the power plug clean and dry.

Troubleshooting

Issue: The unit cannot supply power to the Yealink device.

• Possible Cause: Bad connection with the plug.
• Solution: Clean the plug with a dry cloth. Connect it to another wall outlet.

Issue: Cannot connect the cable properly.

• Possible Cause: Wrong Yealink device connected or incorrect power supply used.
• Solution: Connect the cable correctly. Use the correct power supply.

Issue: Usage environment is out of operating temperature range.

• Solution: Use the device within the specified operating temperature range.

Issue: The cable between the unit and the Yealink device is connected incorrectly.

• Solution: Connect the cable correctly.

Issue: You cannot connect the cable properly.

• Possible Cause: Wrong Yealink device connected or incorrect power supply used.
• Solution: Connect the cable correctly. Use the correct power supply.

Issue: Some dust, etc., may be in the port.

• Solution: Clean the port.

Contact your dealer or authorized service facility for further questions.

FCC CAUTION

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED WARNING

This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Les communications effectuées au moyen de cet appareil ne sont pas nécessairement protégées des indiscrétions.

EU Regulatory Information

Support Frequency Bands and Power: DECT 1.8GHz-1.9GHz < 24 dBm

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District,
Xiamen City, Fujian, P.R.C

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX
Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA

Made in China

Software

Yealink USB Connect

Yealink provides a USB device manager client - Yealink USB Connect, for personalizing and managing Yealink headsets. Download it from the Yealink website: www.yealink.com/product/yuc.

Note: WH6x supports Yealink T27G/T4xS/T4U/T53/T5xW/T58/VP59 via USB connection. WH62/63 supports Yealink T3x with EHS35. For optimal experience, phone firmware v86 (xx.86.x.xx) or higher is recommended. Refer to the “Yealink Headset Compatibility Guide” on the Yealink support website for more details.

For warranty service, please visit ticket.yealink.com/page/headset/warranty-service.html to submit an RMA Claim.

Need more help?

Diagram Description: Two QR codes are displayed. One links to Yealink Documentation & Video, the other to Yealink Headset Compatibility Guide.

Technical Support

Visit Yealink WIKI (support.yealink.com) for the latest firmware, guides, FAQ, product documents, and more. For better service, use Yealink Ticketing system (ticket.yealink.com) to submit technical issues.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Copyright©2022 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD. All rights reserved.