Vissani Window Air Conditioner

Safety Information

[DANGER] This symbol alerts you to a potential hazard, that if not avoided, will result in death or serious injury.

[WARNING] This symbol alerts you to a potential hazard, that if not avoided, could result in death or serious injury.

[CAUTION] This symbol alerts you to a potential hazard, that if not avoided, may result in minor or moderate injury.

IMPORTANT SAFETY INSTRUCTIONS

• Plug into a grounded 3-prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Unplug air conditioner before servicing.
• Use two or more people to move and install air conditioner.

DISPOSING OF THE UNIT

Before throwing out the device, it is necessary to remove the battery cells and dispose or recycle them properly.

When you need disposal of the unit consult your dealer. If pipes are removed incorrectly, refrigerant may blow out and come into contact with your skin, causing injury. Releasing refrigerant into the atmosphere also damages the environments.

Please recycle or dispose of the product packaging material in an environmentally responsible manner.

Never store or ship the air conditioner upside down or sideways to avoid damage to the compressor.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

The wiring diagram is shown on nameplate on the air conditioner.

[WARNING: Risk of Fire or Explosion. This unit contains flammable refrigerant.]

Additional safety precautions must be followed:

• Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
• The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater).
• Do not pierce or burn refrigerant tubing. Be aware that refrigerants may not contain an odor.
• Keep ventilation openings clear of obstruction.
• The maximum refrigerant charge amount is shown on nameplate on the air conditioner.
• When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
• Do not drill holes in the unit.
• Maintenance, cleaning, and service should only be performed by technicians properly trained and qualified in the use of flammable refrigerants.
• Dispose of air conditioner in accordance with Federal and Local Regulations. Flammable refrigerants require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your air conditioner.
• The appliance shall be stored so as to prevent mechanical damage from occurring.

Pre-Installation

ELECTRICAL REQUIREMENTS

[WARNING: Electrical Shock Hazard]

• Plug into a grounded 3-prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

RECOMMENDED GROUNDING METHOD

This air conditioner must be grounded. It is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a three-prong outlet, grounded in accordance with all local codes and ordinances. If a grounded outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.

It is the customer's responsibility:

• To contact a qualified electrical installer.
• To assure that the electrical installation is adequate and conforms to the Nation Electrical Code, ANSI/NFPA 70-last edition, and all local codes and ordinances.

Copies of the standards listed may be obtained from: National Fire Protection Association, 1 Batterymarch Park, Quincy, Ma 02169-7471, www.nfpa.org

WIRING REQUIREMENT

POWER SUPPLY CORD

This room air conditioner is equipped with a power supply cord required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, the electronics detect leakage current and power will be disconnected in a fraction of a second.

To test your power supply cord:

1. Plug power supply cord into a grounded 3-prong outlet.
2. Press RESET (2) (on some devices, a green light will turn on).
3. Press TEST (1) and listen for click. The RESET button will trip and on some devices, a green light will turn off.
4. Press and release RESET (2) and listen for click. The RESET button will latch, and on some devices, a green light will turn on. The power supply cord is ready for operation.

NOTE: The RESET button must be pushed in for proper operation.

• The power supply cord must be replaced if it fails to trip when the test button is pressed or fails to reset.
• Do not use the power supply cord as an off/on switch. The power supply cord is designed as a protective device.
• A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.
• The power supply cord contains no user serviceable parts. Opening the tamper-resistant case voids all warranty and performance claims.

PLANNING INSTALLATION

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS REQUIRED

Phillips screwdriver, Tape measure, Scissors, Pencil, Cordless drill, 1/8 in. bit, Level

HARDWARE INCLUDED

NOTE: Check that all parts are included in parts package.

NOTE: For certain models, top rail (HH) and 3/8 inch screws (EE) had been attached by manufacturer.

The EVA foam (JJ) is provided only for E-star models, with E-star LOGO on the control panel.

The sealing sponge (MM) is provided only for 5K/6K BTU DOE models.

UNPACK THE AIR CONDITIONER

[WARNING: Excessive Weight Hazard]

Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

Remove packaging materials

Remove and dispose of/recycle packaging materials. Remove tape and glue residue from surfaces before turning on the air conditioner. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

• Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your air conditioner.
• Handle the air conditioner gently.
• Remove top rail (HH) from the packaging material (A).

LOCATION REQUIREMENTS

Before you Begin

Read these instructions completely and carefully.

[IMPORTANT:] Save these instructions for local inspector's use. Observe all governing codes and ordinances.

[NOTE: Installer, be sure to leave these instructions with the Consumer.]

[NOTE: Consumer, keep these instructions for future reference.]

• Skill level: Installation of this appliance requires basic mechanical skills.
• Completion time: Approximately 1 hour.
• We recommend that two people install this product.

Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the warranty.

You MUST use all supplied parts and use proper installation procedures as described in these instructions when installing this air conditioner.

[IMPORTANT: Observe all governing codes and ordinances.]

Check the location where air conditioner will be installed. Proper installation is your responsibility. Make sure you have everything necessary for correct installation.

The location should provide:

• Do not use an extension cord. The appliance shall be installed in accordance with national wiring regulations.
• Free movement of air in room to be cooled.
• A large enough opening for the air conditioner.

[NOTE: Cabinet louvers (A) must not be obstructed. Air must be able to pass freely through the cabinet louvers. Cooling and heating units do not have top louvers.]

WINDOW OPENING MEASUREMENTS

These instructions are for a standard double-hung window. You will need to modify them for other types of windows.

The air conditioner can be installed without the side curtain panels if needed to fit in a narrow window. See the window opening dimensions.

• All supporting parts must be secured to firm wood, masonry or metal.
• The electrical outlet must be within reach of the power cord.
• Follow the dimensions in the table and illustration for your model.

Diagram showing window opening dimensions A (width) and B (width with side curtain panels).

IF AC IS BLOCKED BY STORM WINDOW

Add wood as shown, or remove storm window before air conditioner is installed.

If storm window frame must remain, be sure the drain holes or slots are not caulked or painted shut. Accumulated rain water or condensation must be allowed to drain out.

Diagram illustrating storm window installation with wood support and proper pitch for drainage.

Installation

1 Attaching the Top Rail

[NOTE: For certain models, top rail had been attached by manufacturer.]

• Locate the bag of screws provided.
• Place the top rail (B) on top of the air conditioner cabinet, lining up the 4 holes in the top rail with the 4 holes on top of the air conditioner cabinet.
• Using four 3/8 inch (10 mm) screws (A), attach the top rail (B) to the air conditioner cabinet.

[NOTE: Attach side curtains to the air conditioner before placing the air conditioner in window.]

Insert top and then bottom of right-hand curtain housing (A) in top and bottom curtain rails (B) on air conditioner.

2 Installing the Side Curtains

[NOTE: Attach curtains to the air conditioner before placing the air conditioner in window.]

• Slide the side curtain (GG) directly into the cabinet (B).
• Slide the side curtain (GG) down.
• Slide the curtain housing into the channels as far as it will go.
• Repeat above steps for the left-hand curtain.

3 Attaching the Adhesive Seal

• Cut the adhesive seal to the width of the lower window sash.
• Remove the backing from the seal and attach the seal to the bottom of the lower window sash.

4 Placing Air Conditioner in Window

[WARNING: Excessive Weight Hazard]

Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

NOTES:

• Handle air conditioner gently.
• Be sure your air conditioner does not fall out of the opening during installation or removal.
• Do not block the louvers in the front panel.
• Do not block the louvers on the outside of the air conditioner.
• Your model may differ from the one shown.

• Center air conditioner in window. Lower the window sash behind the top rail to hold cabinet in place.
• Keeping a firm grip on the air conditioner, carefully place the unit into the window opening so the bottom of the air conditioner frame is against the window sill and make sure the unit is staying center of the window.
• Carefully close the window behind the top rail of the unit.

Place the frame lock between the frame extensions and the window sill with 3/4 inch (19 mm) screw as shown.

To secure lower sash in place, attach right angle sash lock with 3/4 inch (19 mm) screw as shown.

5 Attaching Side Curtains to Window

• Pull the left-hand curtain out until it fits into the window channel.
• Use a 1/8 inch (3 mm) drill bit to drill a starter hole through the hole in the top rail.
• Insert one of the 3/4 inch (19 mm) screws (C) through the left-hand curtain (B) and into the window sash (A).

[NOTE: The remaining steps on this page are only applicable for E-star models with E-star LOGO on the control panel.]

• Remark a line on the EVA foam (JJ) according to less 1/8 inch (3 mm) than the measured width in, then cut the EVA foam (JJ) along the line.
• Remove the backing from the EVA foam (JJ). Attach one EVA foam (JJ) on the curtain housing (A), the side with adhesive should facing the curtain housing.
• Put one EVA foam (JJ) on the curtain housing.
• In order to minimize air leaks and ensure optimal insulation, it is necessary to install the EVA foam (JJ) on the curtain housing.
• After the unit is installed to the window, measure the inner width of the side curtain as shown.
• Repeat for the right-hand curtain.

6 Completing Installation

• Insert foam seal (B) behind the top of the lower window sash (A) and against the glass of the upper window.
• Use a 1/8 inch (3 mm) drill bit to drill a starter hole through the hole in the top rail.
• Attach top channel to window sash with one 3/4 inch (19 mm) screw to secure window in place.

The sealing sponge (C) is provided only for 5K/6K BTU DOE models.

Check the gap (D) around the unit and seal it with the adhesive seal attached.

[DANGER: ELECTRICAL SHOCK HAZARD]

• Plug into a grounded 3-prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

• Plug into a grounded 3-prong outlet.
• Press RESET on the power supply cord. See "Electrical Requirements".

Operation

AIR CONDITIONER USE

[IMPORTANT:]

• If you turn off the air conditioner, wait at least 3 minutes before turning it back on. This prevents the air conditioner from blowing a fuse or tripping a circuit breaker.
• Air conditioner in the Cool mode operation the better limits: Outdoor 64.4-109.4°F (18-43 °C), 80% RH; indoor 62.6-89.6°F (17-32°C), 80% RH.
• Operating your air conditioner properly helps you to obtain the best possible results.
• This section explains proper air conditioner operation.

1 Using the Control Panel

Description of control panel layout: Wi-Fi, Timer, Sleep, Filter, Fan (Low, Med, High), Mode (Dry, Cool, Eco, Heat), Temperature Up/Down, ON/OFF.

ON/OFF SETTINGS

Press the power button to turn on the air conditioner.

[NOTE: When the air conditioner is turned on for the first time after it is plugged in, the display will show the current set temperature and will run in the ECO control.]

After cleaning and replacing the filter, press the POWER button for resetting and the FILTER light will go off.

• Select mode. See "Mode Settings" on page 15.
• Set temperature. See "Temperature Settings" on page 15.
• Select fan speed. See "Temperature Settings" on page 15.

MODE SETTINGS

Press MODE repeatedly until you see the indicator light glow for the desired setting.

• Choose Fan, Dry, Cool, Eco.
• FAN - To select Fan Only mode.
• Dry - Dries the room. The air conditioner automatically selects the temperature. Fan runs at Low speed only.
• Cool - Cools the room.
• Eco - Cools the room and saves energy.
• Heat - Heats the room.

[NOTE: Heat is available only for heating models. Dry mode should not be used to cool the room.]

For E-star models, the fan will continue to run after the compressor shuts off for 2 minutes (4 minutes for the first time), then the fan will shuts off for 10 minutes. The fan then cycles for intervals of 2 minutes on and 10 minutes off until the room temperature is above the set temperature, at which time the compressor turns back on and Cooling resumes. Select ECO mode to initiate this function.

TEMPERATURE SETTINGS

• Press the plus UP [▲] button to raise the temperature. Each time you press or hold the plus UP button, the temperature will go up 1°F (1°C) until it reaches 86°F (30°C).
• Press the minus DOWN [▼] button to lower the temperature. Each time you press or hold the DOWN button, the temperature will go down 1°F (1°C) until it reaches 61°F (16°C).

To change the temperature display from °F to °C: Press both the MODE and DOWN [▼] buttons at the same time for 5 seconds to switch the display from °F to °C.

FAN SPEEDS

[NOTE: The Fan button will operate only when the Fan, Cool, ECO or Heat mode has been selected.]

• Press FAN until you see the indicator light glow for the desired setting.
• Choose High, Med, Low.
• High - for maximum cooling
• Med - for normal cooling
• Low - for quieter cooling

[NOTE: In ECO mode, the Fan will run at low speed when compressor turns off.]

TIMER, SLEEP, FILTER FUNCTIONS

The LED light on control panel for Timer [⏱️], Sleep [?], Filter [?️].

For function operation, see "Using the Remote Control."

2 Using the Remote Control

[NOTE: Remote control may differ in appearance.]

Description of remote control buttons: Wi-Fi [?], CONNECT [CONNECT], FAN [?️], MODE [MODE], DIMMER, SLEEP [?], TIMER [⏱️], FILTER [?️], Temperature Up/Down [▲]/[▼].

[NOTE:]

• At the time of first use, please remove the insulated plastic patch.
• One CR2025 battery (included) powers the remote control. Replace battery after 6 months of use, or when the remote control starts to lose power.
• Please ensure the direction for polarity of the battery is the same as the indicator on the bracket (A).
• Old batteries must be removed and disposed of in accordance with current legislation as they are harmful to the environment.

POWER

Press power button to turn the air conditioner on/off.

FAN

Press FAN to select High, Med, Low.

[NOTE: In Dry mode, Fan speed cannot be set.]

MODE

Press MODE to select Fan, Dry, Cool, ECO.

TEMPERATURE

• Press the plus UP [▲] button to raise the temperature. Each time you press or hold the plus UP button, the temperature will go up 1°F (1°C) until it reaches 86°F (30°C).
• Press the minus DOWN [▼] button to lower the temperature. Each time you press or hold the DOWN button, the temperature will go down 1°F (1°C) until it reaches 61°F (16°C).

DIMMER

Press the DIMMER button to turn off the control panel display.

[NOTE: When in DIMMER mode, new control inputs will return display to normal.]

SLEEP

[NOTE: When you press sleep button:]

• In the Cooling mode, Dry mode, and ECO mode, the set temperature will increase by 4 °F (2°C) at most, during 2 hours, and continues running at that temperature until auto shut off.
• In Heating mode, the set temperature will decrease by 4°F (2°C) at most, during 2 hours, and continues running at that temperature until auto shut off.

• Press MODE to select Cool, Dry or ECO.
• Press FAN to select High, Med or Low.
• Press the up or down arrow button to set the temperature.
• Press SLEEP. After 10 seconds, the lights on the control panel display will dim.

[NOTE: The mode and temperature may be adjusted during Sleep control. Fan speed is automatically set to LOW.]

To turn off Sleep control, press SLEEP again or wait 8 hours for the air conditioner to turn off automatically.

[NOTE: The air conditioner will return to previous settings after Sleep control is turned off.]

TIMER

To set timer for a 1-24 hour delay on-off operation:

• Press TIMER on remote control. The LED display on the air conditioner control panel will flash.
• Press up or down arrow button to change the delay time from 1 hour to 24 hours.
• Press TIMER on remote control again for TIMER confirmation and TIMER indicator light on the air conditioner control will be on.

To cancel the TIMER, press the TIMER on remote and the TIMER indicator light will be off.

FILTER

When the Filter indicator light is lit, remove, clean and replace the air filter. See "Cleaning the Air Filter".

Press Power button on the machine or FILTER button on remote to reset the filter after cleaning and replacing the air filter.

[NOTE: When the light is on, it will remain on for 180 hours or until you press Clean Filter button.]

3 Changing Air Direction

Use the Vertical Level Vane (A) to direct the air right or left. Use the whole cartridge (B) to direct air up, down or straight ahead.

4 Exhaust Air Vent

Pull out the exhaust air vent control to Open the exhaust air vent and draw stale or smoky air from the room.

Push in the exhaust air vent control to close the exhaust air vent for maximum continuous cooling.

[NOTE: The exhaust air vent control is available only for 10K\12K\14K models.]

[NOTE: The exhaust air vent control will function only when the fan is running.]

5 Normal Sounds

When your air conditioner is operating normally, you may hear sounds such as:

• Droplets of water hitting the condenser, causing a pinging or clicking sound. The water droplets help cool the condenser.
• Air movement from the fan.
• Clicks from the thermostat cycle.
• Vibrations or noise due to poor wall or window construction.
• A high-pitched hum or pulsating noise caused by the modern high-efficiency compressor cycling on and off.

Care and Cleaning

Your new air conditioner is designed to give you many years of dependable service. This section tells you how to clean and care for your air conditioner properly. Call your local authorized dealer for an annual checkup. Remember the cost of this service call is your responsibility.

CLEANING THE AIR FILTER

The air filter is removable for easy cleaning. A clean filter helps remove dust, lint, and other particles from the air and is important for best cooling and operating efficiency. Check the filter every 2 weeks to see whether it needs cleaning.

[NOTE: Do not operate the air conditioner without the filter in place.]

• Turn off the air conditioner.
• Open the front panel. Grasp the filter by the handle and pull it out.

Use a vacuum cleaner to clean the air filter. If the air filter is very dirty, wash it in warm water with a mild detergent. Do not wash the air filter in the dishwasher or use any chemical cleaners. Air dry the filter completely before replacing to ensure maximum efficiency.

Replace the air filter back into the air conditioner.

CLEANING THE FRONT PANEL

• Turn off the air conditioner.
• Clean the front panel with a soft, damp cloth.
• Air dry the front panel completely.

REPAIRING PAINT DAMAGE

Check once or twice a year for paint damage. This is very important, especially in areas near oceans or where rust is a problem. If needed, touch up with a good grade enamel paint.

ANNUAL MAINTENANCE

Your air conditioner needs annual maintenance to help ensure steady, top performance throughout the year. Call your local authorized dealer to schedule an annual checkup. The expense of an annual inspection is your responsibility.

REMOVING AC FROM WINDOW

• Turn AC off, and disconnect power cord.
• Remove sash seal from between windows and unscrew safety lock.
• Remove screws installed through frame and frame lock. Remove the EVA foam (E-star models only).
• Close the curtain housing.
• Keeping a firm grip on air conditioner, raise sash and carefully remove.
• Be careful not to spill any standing water while lifting unit from window. Store parts with the AC.

Troubleshooting