Kogan 12kg Top Load Washing Machine

Safety & Warnings

Read all instructions carefully before use. Retain for future reference.

Explanation of the Symbols

• Warning: Indicates a potentially dangerous situation that may result in death or serious injury if not avoided.
• Caution: Indicates a potentially dangerous situation that may result in slight or minor injuries or damage to property and the environment.
• Note: Indicates a potentially dangerous situation that may result in slight or minor injuries.

Electrical Safety

• Keep power boards and portable power units dry and away from water splashes. Avoid sharing sockets or using loose plugs/sockets.
• Ensure the power plug is easily accessible. Unplug the machine and turn off the water tap when not in use, cleaning, or during power failure. Avoid plugging/unplugging with wet hands.
• Do not bend, stretch, twist, or overload the power cord.
• If the power cord or plug is damaged, cease use immediately and contact help.Kogan.com.
• Avoid installing in bathrooms or damp areas. Do not wash the machine with water or place wet clothes on the control panel.
• Keep the machine out of direct sunlight and away from heat sources.
• Do not place the machine on carpets or areas without floor drains if it has a drainage function.

For Your Safety

• Do not insert hands into the drum while the machine is operating. Supervise children to prevent accidents.
• If the spin tub does not stop within 15 seconds after opening the cover, cease use immediately and contact help.Kogan.com.
• Ensure new hose sets supplied with the product are used. Never use old hose sets.
• Do not attempt to disassemble, repair, or modify the washing machine yourself.
• Before any maintenance or cleaning, unplug the appliance from the electrical outlet.
• Always unplug the washing machine and turn off the water supply after use.
• For safety, the power plug must be inserted into an earthed three-pole electrical outlet. Ensure your outlet is properly and reliably earthed.
• Ensure the product is installed according to this user guide.
• Children aged 8 and above, and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, may use this appliance if given supervision or instruction on safe use and understanding of hazards. Children should not play with the appliance. Cleaning and user maintenance should not be done by children without supervision.

Safety Precautions on Maintenance

• Supervise children to ensure they do not play with appliances.
• Check the washing machine before every operation, as animals and children may climb into it.
• Keep children supervised to ensure they do not play with the appliance.
• The appliance may be hot during operation. Keep children and pets away.
• Keep the washing machine out of direct sunlight and away from heat sources.
• Remove all packaging before use to avoid damage.
• Ensure inlet valves are correctly connected to cold-water supply.
• The power plug must be accessible after installation.

Risk of Explosion

Do not wash or dry articles cleaned with combustible or explosive substances (e.g., wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene). Thoroughly rinse items by hand before washing.

Installing the Product

• For indoor use only.
• Not intended to be built-in.
• Openings must not be obstructed by carpet.
• Avoid installing in bathrooms or damp areas. Do not wash the machine with water or place wet clothes on the control panel.
• Remove all packaging and transport bolts before use to prevent serious damage.
• Machines with a single inlet valve connect to cold-water supply only.
• Plug must be accessible after installation.

Risk of Damaging Appliance

• For home use only.
• Do not climb or sit on the top cover.
• Do not lean against the washing machine door.

During Transport

• Reinstall transport bolts before transport.
• Drain accumulated water from the washing machine.
• Handle carefully. Do not hold protruding parts when lifting. Doors cannot be used as handles.
• The appliance is heavy; transport with care.
• Do not close the door with excessive force.
• Do not use to wash carpets.

Operating the Appliance

• Before the first wash, run a full cycle without clothes.
• Flammable, explosive, or toxic solvents are forbidden.
• Do not use gasoline, alcohol, or solvents as detergents.
• Use detergents suitable for top-loading washing machines.
• Ensure all pockets are emptied before loading. Sharp items may cause damage.

Disposal

• Contact your local environmental authority for correct disposal methods.
• Dispose of packaging responsibly according to local regulations.
• Dispose of old appliances according to local regulations. Remove doors, cut off the main cable, and break or remove spring/bolt catches to prevent children from getting trapped.

Risk to Children

• Children aged 8 and over, and persons with reduced capabilities, may use the appliance with supervision and instruction on safe use.
• Children must not play with the product. Cleaning and maintenance require adult supervision.
• Always check the interior before use. Children or pets may climb into the appliance.
• Keep children supervised.
• The appliance becomes hot during operation; keep children and pets away.
• Do not operate in extremely wet environments or areas with explosive or corrosive gases.
• Remove all packaging materials before use.
• If the product has a single inlet valve, connect to cold-water supply only. Dual inlet valves require both hot and cold supplies.
• Ensure the power plug is easily accessible after installation.

Components

• Upper Drain Hose (optional)
• Cold Water Supply Hose
• Hot Water Supply Hose (optional)
• Bottom Cover
• Screw
• User Guide

Note: If the drain hose is already installed, no spring clamp and drain hose are included in accessories.

Overview

The washing machine comprises the following parts:

• Handle
• Knob
• Control Panel
• Top Lid
• Water Inlet
• Power Cord
• Filter Housing
• Drain Hose
• Detergent Drawer
• Drum
• Pulsator
• Body
• Adjustable Foot
• Handle

Note: Images are for illustrative purposes only; actual product and components may differ.

Installation

Unpacking the Washing Machine

Warning: Packaging material can be dangerous for children. Keep away to prevent suffocation risk.

1. Pull the carton straight up and over the top of the washing machine.
2. Lift the washing machine off the foam cushion.

• Operating the machine on the foam cushion is forbidden.
• Do not open the carton from the top to avoid damage.
• Do not burn the carton in a fireplace.

Location

• Place in a dry area, away from direct sunlight, above 0°C.
• Ensure a floor drain with unobstructed water flow is available. The drain should be flush with or slightly lower than the machine's placement.
• Position on a flat, solid floor, maintaining at least 20mm from the side and 45mm from the rear.

Caution: Do not block ventilation openings with carpeting.

Levelling the Washing Machine

1. Check that all legs are securely attached. Rotate and tighten lock nuts if necessary.
2. Use a spirit level to ensure proper alignment.
3. Loosen lock nuts and turn feet until in full contact with the floor.
4. Press down on all four corners to confirm stability and levelness.
5. Adjust the height of the adjustable leg to maintain balance. Maximum permissible tilt is 2°.

Warning: Ensure lock nuts are firmly tightened against the cabinet to prevent movement.

Installing the Bottom Cover

1. Unplug the power cord.
2. Locate and remove the bottom cover.
3. Gently lay the machine on its backside on a soft mat or cushion.
4. Align the bottom cover with base hooks and push towards the rear until it engages.
5. Use the provided screw to fasten the bottom cover to the base.
6. Gently lift the machine back to its upright position and ensure stability.

Note: Images are for illustrative purposes only; actual product and components may differ.

Installation the Drain Hose

Warning:

• Do not bend, twist, or excessively extend the drain hose.
• Ensure correct positioning to avoid water leakage or damage.
• If the hose is too long, do not push it into the machine, as this may cause abnormal noise.

Note: For models with an upper drain system, the hose is pre-installed. Instructions apply to lower drain systems.

1. Pinch both sides of the hose clamp and attach securely to the drain outlet on the rear panel.
2. Refit the hose clamp towards the end of the drain hose for a tight seal.
3. When not in use, hang the drain hose in the holder on the right side of the top frame.
4. During operation, place the end of the drain hose securely in a sink or standpipe.

There are two acceptable options for positioning the end of the drain hose:

• Option 1: Place in a trough with a hose retainer. Ensure minimum height of 86cm and maximum of 100cm.
• Option 2: Place in a sink or standpipe. Ensure minimum height of 86cm and maximum of 100cm.

Tap Selection and Inlet Hose Connection

Select a compatible tap. The inlet hose can connect to an ordinary tap, a screw tap, or a special washing machine tap.

Connecting to a Standard Tap

1. Loosen the clamp nut until approximately 5 mm of thread is exposed.
2. Loosen all four bolts on the connecting base.
3. Position the connecting base onto the tap and tighten bolts evenly.
4. Tighten the clamp nut to hold the base in place.
5. Press the slide bushing and insert the inlet hose into the connecting base until it clicks.
6. Ensure the connection is secure and properly aligned.
7. Turn on the tap and check for water leakage.

Connecting to a Screw Tap

If using a threaded tap, screw the inlet hose fitting directly onto the tap until secure. Ensure a tight and leak-free connection.

Connecting to a Special Washing Machine Tap

If using a tap designed for washing machines, insert the inlet hose directly into the special tap connection and ensure it is fully secured. Check for leaks after turning on the tap.

Warning: To prevent leakage or water damage, follow instructions. Do not kink, crush, modify, or sever the water inlet hose.

Operation

Preparation of Laundry Before Washing

• Ensure pockets are empty (pins, coins may damage clothes or machine).
• Place wool items, underwear, and embroidered articles in a laundry bag for protection.
• Close all fasteners and tie loose laces.
• Press light clothing down.
• Separate white clothes from colored clothes and coats from underwear.

Control Panel

The control panel includes the following buttons and indicators:

• 1. Power Button: Turns the appliance on/off.
• 2. Start/Pause Button: Starts the washing operation, pauses, or resumes.
• 3. Program Knob: Selects the washing program based on laundry type.
• 4. Temp Button: Selects washing water temperature (rinse water is always cold).
• 5. Water Level Button: Adjusts water level according to load size (selectable for washing and rinsing).
• 6. Soil Level Button: Selects soil level (Extra Heavy, Heavy, Medium, Light).
• 7. FCS Button (Fast Cycle Setting): Enables a shorter wash time while maintaining cleaning performance. Press again to cancel.
• 8. Extra Rinse Button: Adds an extra rinse cycle.
• 9. Delay End Button: Sets a delay for the end of the wash cycle.
• 10. Mute Button: Cancels beeps and program sounds (press Soil Level and Extra Rinse together).

Operation Steps

1. Preparation: Ensure drain hose is fitted, connect water supply hoses, turn on faucet, plug in power cord, place clothes inside, and close the lid.
2. Press 'Power Button'.
3. Use the recommended amount of detergent.
4. Press 'Start/Pause button'. The sensor tests clothes weight automatically (for Standard/Custom/Heavy/Quick Wash) and selects water level, wash/spin time, and water flow.

After Washing

1. A buzzer will sound, and the power will cut off automatically when washing is finished.
2. Unload the laundry.

Warning:

• Washing a single item may cause imbalance. Add 1-2 additional garments for smooth drainage and operation.
• Do not wash clothing that has come into contact with flammable substances like kerosene, petrol, or alcohol.

Using Detergent and Additives

• If using thick or clumped detergent, dilute with water before adding to the compartment to prevent blockages or overflow.
• Select appropriate detergent for wash temperature and fabric type for optimal cleaning and energy efficiency.

Selecting a Program

Press the 'Program button' to select the program:

• Normal: Standard fabric wash, suitable for ramie cotton fabric, rinsing twice, longer spin time.
• Bulky: Suitable for bulky clothes like jeans.
• Active Wear: Suitable for washing Active Wear clothes.
• Cold Wash: Uses cold water for better clothes protection and color retention.
• Rinse & Spin: Performs only rinse and spin functions.
• Drain & Spin: Performs only drain and spin functions.
• Heavy Duty: For heavy duty clothes like jeans and blankets.
• Delicates: Uses infirm water flow for woolens, thin clothes, or cleaner clothes.
• Tub Clean: Cleans the interior barrel to remove residue and water quality issues. Clean the tub monthly.
• Quick Wash: For lightly soiled clothes with one rinse cycle.
• Hand wash: Mimics hand rubbing effect after washing.
• Whites: For washing white clothes.
• Casuals: For washing casual wear.

Options

• Water Level: Select based on fabric type, load size, and soil level (not available for Drain & Spin or Tub Clean).
• Temp: Select Hot, Warm, Cold, or Tap Cold water settings.
• Delay End: Delay the end of the wash cycle. Select program, press 'Delay End' button (light illuminates), press repeatedly to choose time, then press 'Start/Pause' to begin countdown.

Caution:

• If power is interrupted, the selected program is saved and resumes upon restoration.
• The display shows the delay end time, not the start time.

Child Lock

Locks control panel buttons to prevent unintended operation.

• How to lock: Press 'Power', then 'Start/Pause', then hold 'Temp' and 'Water Level' for 3 seconds.
• How to unlock: Hold 'Temp' and 'Water Level' for 3 seconds again.

Caution:

• If the lid is opened during operation, a buzzer sounds for 10 seconds, then alarms every 15 minutes.
• If the lid remains open for over 1 hour, the machine shuts down automatically.

Soil Level

Select how heavily soiled the laundry is:

1. Select a program.
2. Press 'Soil Level' button (Extra Heavy, Heavy, Medium, or Light).
3. Press 'Start/Pause' to begin the wash.

Note: Soil Level setting cannot be used with Rinse & Spin or Drain & Spin programs.

Custom Program Settings

Personalize your wash by selecting program, water level, temperature, and delay end settings.

Cleaning & Care

Warning: Before maintenance, unplug the machine and close the tap.

Cleaning the Cabinet

Regular maintenance extends service life. Clean the exterior with diluted non-abrasive, neutral detergent. Wipe spills immediately with a soft, damp cloth. Do not use sharp objects or abrasive cleaners.

Cleaning the Inlet Filter

1. Disconnect the inlet hose from the rear panel.
2. Use long-nose pliers to remove the inlet filter.
3. Wash the filter thoroughly with a soft brush.
4. Reinstall the cleaned filter and reconnect the inlet hose.

Note: If water flow is reduced, the inlet filter may be blocked and needs cleaning.

Cleaning the Lint Filter

The machine has a built-in lint filter.

1. Clean the lint filter every 10 wash cycles.
2. Remove the lint filter.
3. Rinse with clean water to remove trapped lint.
4. Reinstall the lint filter securely.

Cleaning the Drain Pump Filter

Warning:

• Be careful of hot water. Allow detergent solution to cool.
• Unplug the appliance before cleaning to avoid electric shock.
• The drain pump filter collects lint, yarn, and small foreign objects. Clean regularly for normal operation.

1. Place a container under the pump area to collect water.
2. Open the pump cover by turning counterclockwise.
3. Remove any foreign objects from the filter.
4. Clean the filter under running water.
5. Reinstall the filter, aligning the tab with the pump opening.
6. Tighten the pump cover by turning clockwise.

Caution:

• Ensure the valve cap and emergency drain hose are reinstalled correctly. Cap plates must align with holes to prevent leakage.
• Do not remove the pump cover during a wash cycle. Wait until the cycle finishes and the appliance is empty.
• Only applicable to models equipped with this function.

Disposal

This marking indicates the appliance should not be disposed of with household waste. Recycle responsibly to promote sustainable reuse of material resources.

Specifications

Troubleshooting

Error Codes

Note: After checks, restart the appliance. If issues persist or another error code appears, contact help.Kogan.com.

Common Issues

Notes

Use this space for any additional notes.