Creality CR-Scan Raptor 3D Scanner Guide

1) Achieving Better Model Details

• The blue light mode offers higher precision than the infrared mode.
• Adjust the IR camera's exposure time during scanning for moderate exposure. Overexposure appears red, underexposure appears blue. In blue light mode, adjust laser intensity appropriately.
• Maintain the optimal scanning distance; closer proximity without losing tracking generally yields better details.
• During point cloud optimization, use a smaller point distance. For small objects, set the point distance to 0.1mm.
• Ensure a sufficient number of model faces during meshing.
• For additional scanning tips, visit: https://wiki.creality.com/en/3d-scanner

2) Scanning the Bottom of an Object

• Creality Scan software supports multi-project merging for complete object models from multiple scans.
• Scan the visible portion first, then flip the object and continue scanning by backtracking to obtain a complete model. This method is effective when marker points are attached to the object's surface.

3) When to Use a Scanning Pad

Use a scanning pad when scanning smaller objects, such as small parts or figures. Place marker points on the pad and scan in marker point mode.

4) When to Use Marker Point Mode

• Blue light mode requires reflective marker points.
• Infrared mode: Use marker points on objects lacking rich geometric features.

5) When to Use Texture Mode

Use texture mode when the object's surface lacks rich geometric features but has distinct textures, such as a vase.

6) When Calibration is Required

Calibration is needed after extended periods of non-use (e.g., 3 months) or after the device experiences a collision.

7) Using Calibration Boards from Other Models

Each calibration card is unique to its scanner and cannot be interchanged. Initial use requires scanning the calibration board to bind it to the scanner via the QR code on the back to ensure accurate calibration.

8) Storing Calibration Boards

After each use, return the calibration board to its box for proper storage. Avoid contamination, scratching, or applying heavy pressure to prevent damage or loss.

9) Performing Calibration

Connect the scanner to a computer, open the Creality Scan software, navigate to the [Device] interface, click [Calibration], and follow the on-screen animated instructions.

Windows System Computer Not Connecting to Scanner

• For desktop computers, connect to a USB 3.0 port on the back of the main unit (typically blue or red).
• Ensure the system used is Windows 10/11 64-bit.
• The installation path for the Creality Scan software must be in English.

Preview Video Stream Not Visible in Windows Application

• Verify that the computer configuration meets the minimum requirements for the scanner.
• Ensure the provided power adapter is used and properly connected.
• Check Windows Device Manager for "CR-Scan Raptor..." under "Cameras".
• In Windows Settings > Privacy > Camera, confirm that system camera permissions are enabled and that desktop applications have access.

Preview Video Not Visible in Mac Application

• Verify that the computer configuration meets the minimum requirements for the scanner.
• Ensure the provided power adapter is used and properly connected.
• Update the scanner to the latest firmware version.
• Use a separate USB Type A to Thunderbolt or USB3 adapter. Avoid multi-functional USB-C adapters.
• Install CrealityScan directly in the App directory, not in a subdirectory.

USB 3.0 Interface Recognized as USB 2.0 in Windows System

Try quickly re-inserting the USB cable. Alternatively, connect the USB cable to the PC's USB 3.0 port first, then to the scanner's USB-C interface.