Eo8 Uplift Desk Error › Url: https://www.upliftdesk.com/content/pdfs/other/upliftdesk-4-leg-troubleshooting 6.21.19
UPLIFT V2 4-Leg Frame Troubleshoot Troubleshooting Troubleshooting & Warranty Claim Form (4-Leg Frame) NOTE A Before troubleshooting, be sure the outlet is working and the following connections are secure: Keypad cable to control box Cables to control box Lifting columns to cables Power cord to control box B Mark the boxes as appropriate; Result key on last page C Once troubleshooting process begins, do not make any undirected changes to cable positions TROUBLESHOOTING STEPS 1 Is the keypad equipped with an LED read-out? 2 Is the LED read-out illuminated (Even a standard keypad)? 3 Does the keypad say "HO1"? 4 Does the keypad say "RST", "E01, E02, E03, E07, E08, E09"? 5 A Perform a system reset B Is the desk working properly? 6 Does the keypad still show "RST"? 7 Choose one of the combinations below A Error E01 or E07 and Lifting Column (w/o cable) plugged into M1 port B Error E02 or E08 and Lifting Column (w/o cable) plugged into M2 port C Error E03 or E09 and Lifting Column (w/o cable) plugged into M3 port D Error E04 or E10 and Lifting Column (w/o cable) plugged into M4 port E Error E01 or E07 and Lifting Column w/o cable plugged into M2 port F Error E01 or E07 and Lifting Column w/o cable plugged into M3 port G Error E02 or E08 and Lifting Column w/o cable plugged into M1 port H Error E02 or E08 and Lifting Column w/o cable plugged into M3 port I Error E03 or E09 and Lifting Column w/o cable plugged into M1 port J Error E03 or E09 and Lifting Column w/o cable plugged into M2 port K Error E04 or E10 and lifting column w/o cable plugged into M1 port L Error E04 or E10 and lifting column w/o cable plugged into M2 port Yes Go to step 2 No Go to step 14 Yes Go to step 3 No Go to result 1 Yes Go to result 1 No Go to step 4 Yes Go to step 5 No Contact UPLIFT Desk Yes You're done! No Go to step 6 Yes Contact UPLIFT Desk No Go to step 7 Contact UPLIFT Desk Contact UPLIFT Desk Contact UPLIFT Desk Contact UPLIFT Desk Go to step 8 Go to step 9 Go to step 10 Go to step 11 Go to step 12 Go to step 13 Go to step 14 Go to step 15 https://www.upliftdesk.com / ttps://www.facebook.com/UPLIFTDesk1 https://twitter.com/UPLIFTDesk https://www.instagram.com/upliftdesk / https://www.youtube.com/user/thehumansolutio n TRBL-4-LEG-Rev 1.0 1 Troubleshooting Troubleshooting & Warranty Claim Form (4-Leg Frame) 8 Make a full swap of the cables, switching both at the ports (M1 and M3) and the lifting columns. Perform a system reset Did the error message change to E03 or E09? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 9 Make a full swap of the cables, switching both at the ports (M1 and M2) and the lifting columns. Perform a system reset Did the error message change to E02 or E08? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 10 Make a full swap of the cables, switching both at the ports (M2 and M3) and the lifting columns. Perform a system reset Did the error message change to E03 or E09? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 11 Make a full swap of the cables, switching both at the ports (M1 and M2) and the lifting columns. Perform a system reset Did the error message change to E01 or E07? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 12 Make a full swap of the cables, switching both at the ports (M2 and M3) and the lifting columns. Perform a system reset Did the error message change to E02 or E08? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 13 Make a full swap of the cables, switching both at the ports (M1 and M3) and the lifting columns. Perform a system reset Did the error message change to E01 or E07? Yes Contact UPLIFT Desk No Contact UPLIFT Desk https://www.upliftdesk.com / ttps://www.facebook.com/UPLIFTDesk1 https://twitter.com/UPLIFTDesk https://www.instagram.com/upliftdesk / https://www.youtube.com/user/thehumansolutio n TRBL-4-LEG-FRAME-Rev 1.0 2 Troubleshooting Troubleshooting & Warranty Claim Form (4-Leg Frame) 14 Make a full swap of the cables, switching both at the ports (M1 and M4) and the lifting columns. Choose one of the combinations below A Is the lagging Lifting Column w/o cable plugged into M1 port Contact UPLIFT Desk B Is the lagging Lifting Column w/o cable plugged into M2 port Contact UPLIFT Desk C Is the lagging Lifting Column w/o cable plugged into M3 port Contact UPLIFT Desk D Is the lagging Lifting Column w/o cable plugged into M4 port Contact UPLIFT Desk E Is the lagging column w/ cable in M1 and column w/o cable in M2? Go to step 15 F Is the lagging column w/ cable in M1 and column w/o cable in M3? Go to step 16 G Is the lagging column w/ cable in M2 and column w/o cable in M1? Go to step 17 H Is the lagging column w/ cable in M2 and column w/o cable in M3? Go to step 18 I Is the lagging column w/ cable in M3 and column w/o cable in M1? Go to step 19 J Is the lagging column w/ cable in M3 and column w/o cable in M2? Go to step 20 K Is the lagging column w/ cable in M4 and column w/o cable in M1? Go to step 21 L Is the lagging column w/ cable in M4 and column w/o cable in M1? Go to step 22 15 Make a full swap of the cables, switching both at the ports (M2 and M4) and the lifting columns. Perform a system reset Did the error message change from E03 or E12? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 16 Make a full swap of the cables, switching both at the ports (M1 and M2) and the lifting columns. Perform a system reset Did the error message change to E02 or E08? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 17 Make a full swap of the cables, switching both at the ports (M2 and M3) and the lifting columns. Perform a system reset Did the error message change to E03 or E09? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 18 Make a full swap of the cables, switching both at the ports (M1 and M2) and the lifting columns. Perform a system reset Did the error message change to E01 or E07? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 19 Make a full swap of the cables, switching both at the ports (M2 and M3) and the lifting columns. Perform a system reset Did the error message change to E02 or E08? Yes Contact UPLIFT Desk No Contact UPLIFT Desk https://www.upliftdesk.com / ttps://www.facebook.com/UPLIFTDesk1 https://twitter.com/UPLIFTDesk https://www.instagram.com/upliftdesk / https://www.youtube.com/user/thehumansolutio n TRBL-4-LEG-FRAME-Rev 1.0 3 Troubleshooting Troubleshooting & Warranty Claim Form (4-Leg Frame) 20 Make a full swap of the cables, switching both at the ports (M1 and M3) and the lifting columns. Perform a system reset Did the error message change to E01 or E07? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 21 Make a full swap of the cables, switching both at the ports (M1 and M4) and the lifting columns. Perform a system reset Did the error message change to E02 or E07? Yes Contact UPLIFT Desk No Contact UPLIFT Desk 22 Make a full swap of the cables, switching both at the ports (M2 and M4) and the lifting columns. Perform a system reset Did the error message change to E02 or E08? Yes Contact UPLIFT Desk No Contact UPLIFT Desk RESULT 1 You have exceeded the 10% duty cycle and the desk is overheated. Wait 20 minutes and the desk should resume normal operation. FOR TROUBLESHOOTING AND WARRANTY SUPPORT Contact UPLIFT Desk at 800-349-3839 Use the box below to communicate any important notes about the troubleshooting process, and/or to list any parts missing or damaged for which a replacement is requested. Name of Troubleshooting Technician https://www.upliftdesk.com / ttps://www.facebook.com/UPLIFTDesk1 https://twitter.com/UPLIFTDesk https://www.instagram.com/upliftdesk / https://www.youtube.com/user/thehumansolutio n TRBL-4-LEG-FRAME-Rev 1.0 4Adobe PDF Library 15.0 Adobe InDesign 14.0 (Windows)