Pearl River Piano Group is the world's largest piano manufacturer, producing high-quality acoustic grand and upright pianos alongside innovative digital and silent piano systems.
Pearl River Piano Group has established itself as the world's best-selling piano brand, manufacturing a vast range of instruments that combine traditional craftsmanship with modern technology. With over 60 years of history, the company produces grand pianos, upright pianos, and digital instruments known for their tone, touch, and durability.
Their product line also includes innovative accessories like intelligent silent piano systems and transparent wireless speaker pianos, catering to both classical musicians and modern enthusiasts. Operating from the world's largest piano manufacturing facility in Guangzhou, China, Pearl River distributes its renowned instruments globally, offering exceptional value and performance to musicians of all levels.
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Pearl River offers a comprehensive warranty that covers manufacturing defects. For acoustic pianos, the warranty period is typically 10 years for parts and labor, while digital components and accessories may have different terms (often 1-2 years). Claims should be directed to the authorized dealer where the purchase was made.
To switch on the QU2 Intelligent Piano Silent System, connect the power adapter and turn the power switch knob clockwise. Ensure headphones are connected to mute the acoustic sound and hear the digital output.
For immediate assistance with questions or service issues in North America, you can contact Pearl River USA support at (909) 270-8838 or visit their website's contact page. For other regions, contact your local authorized dealer.