PHILIPS XU2000/20
Philips Series 2000 Robot Vacuum Cleaner XU2000/20 User Manual
Model: XU2000/20 | Brand: PHILIPS
ແນະນຳ
Welcome to the user manual for your Philips Series 2000 Robot Vacuum Cleaner, model XU2000/20. This device is designed to provide efficient and effortless cleaning of your home, combining both vacuuming and mopping functionalities. Please read this manual carefully to ensure proper use and maintenance of your robot vacuum cleaner.
ຄຸນນະສົມບັດທີ່ສໍາຄັນ:
- ການດູດຝຸ່ນ ແລະ ການຖູພ້ອມໆກັນ: Effectively removes fine dust and dirt from hard floors in a single pass.
- Optimized Suction Power: Features 2700 Pa suction power to capture crumbs, pet hair, and fine particles.
- Automatic Carpet Detection: Increases suction power automatically for deep cleaning on carpets.
- Precise 360° LDS Navigation: Intelligent mapping ensures comprehensive coverage, even in low light conditions.
- Intuitive HomeRun App: Allows remote control, personalized scheduling, and real-time reports via dual-band Wi-Fi.
- ຊີວິດຫມໍ້ໄຟຍາວ: Up to 130 minutes of autonomy on a single charge.

ຮູບທີ 1: ທາງເທິງ view of the Philips Series 2000 Robot Vacuum Cleaner.
ຂໍ້ມູນຄວາມປອດໄພທີ່ສໍາຄັນ
Before using the appliance, read this user manual and the important information booklet carefully and save them for future reference. Always follow the basic safety precautions to avoid risks of fire, electric shock, and personal injury.
- ເຄື່ອງໃຊ້ນີ້ສາມາດໃຊ້ໄດ້ກັບເດັກນ້ອຍອາຍຸ 8 ປີຂຶ້ນໄປ ແລະຜູ້ທີ່ມີຄວາມສາມາດທາງຮ່າງກາຍ, ຄວາມຮູ້ສຶກ ຫຼື ຈິດໃຈຫຼຸດລົງ ຫຼື ຂາດປະສົບການ ແລະ ຄວາມຮູ້ ຖ້າພວກເຂົາໄດ້ຮັບການຊີ້ນຳ ຫຼື ຄຳແນະນຳກ່ຽວກັບການນຳໃຊ້ເຄື່ອງດັ່ງກ່າວຢ່າງປອດໄພ ແລະ ເຂົ້າໃຈເຖິງອັນຕະລາຍທີ່ກ່ຽວຂ້ອງ. .
- ເດັກນ້ອຍບໍ່ຄວນຫຼີ້ນກັບເຄື່ອງໃຊ້. ການທໍາຄວາມສະອາດແລະການບໍາລຸງຮັກສາຜູ້ໃຊ້ຈະຕ້ອງບໍ່ເຮັດໂດຍເດັກນ້ອຍໂດຍບໍ່ມີການຊີ້ນໍາ.
- Do not use the appliance if the adapter, the main cord, or the appliance itself is damaged.
- ຫ້າມເອົາເຄື່ອງດັ່ງກ່າວໃສ່ໃນນ້ຳ ຫຼືຂອງແຫຼວອື່ນໆ.
- Only use the original Philips accessories and parts.
- Ensure the charging station is placed in an open, unobstructed area, away from stairs or drops.
- Remove any loose cables, small objects, or fragile items from the cleaning path before operation.
ສ່ວນປະກອບຂອງຜະລິດຕະພັນ
Familiarize yourself with the main components of your Philips Series 2000 Robot Vacuum Cleaner.
- Robot Vacuum Cleaner Unit
- ສະຖານີສາກໄຟ
- Power Adapter
- ຖັງຂີ້ເຫຍື້ອ
- ຖັງນໍ້າ
- Mopping Pads (2 included)
- ແປງຂ້າງ
- ແປງຫລັກ
- HEPA ກອງ

Figure 2: Robot vacuum cleaner with its charging station and two mopping pads.

Figure 3: Product dimensions: 345mm diameter, 96mm height for the robot, and 402mm length for the charging station setup.
ຄູ່ມືການຕິດຕັ້ງ
- Unpack ຫຸ່ນຍົນ: ເອົາສ່ວນປະກອບທັງຫມົດອອກຈາກການຫຸ້ມຫໍ່ຢ່າງລະມັດລະວັງ.
- Choose a Location for the Charging Station: Select a clear, open space against a wall, ensuring there are no obstacles within 0.5 meters (1.6 feet) on either side and 1.5 meters (5 feet) in front of the station. Plug the power adapter into the charging station and then into a wall outlet.
- ຄ່າ ທຳ ນຽມ: Place the robot vacuum cleaner on the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For first use, fully charge the robot (approximately 4-6 hours).
- Install the Philips HomeRun App: Download the "Philips HomeRun" app from your smartphone's app store (available for iOS and Android).
- Connect to Wi-Fi and Pair the Robot:
- ເປີດ app ແລະສ້າງບັນຊີ.
- Follow the in-app instructions to connect your robot to your home's dual-band Wi-Fi network.
- ແອັບຈະນຳພາທ່ານຜ່ານຂະບວນການຈັບຄູ່.
- ແຜນທີ່ເບື້ອງຕົ້ນ: Once paired, the app will prompt you to start an initial mapping run. This allows the robot to create a detailed map of your home for efficient cleaning. Ensure all doors are open and clear any large obstacles during this process.

Figure 4: The robot vacuum cleaner returning to its charging station. Ensure the station is placed in an accessible area.
ຄໍາແນະນໍາການດໍາເນີນງານ
ການເລີ່ມຕົ້ນຮອບວຽນທໍາຄວາມສະອາດ:
- ຜ່ານ App: Open the Philips HomeRun app. Select your desired cleaning mode (Vacuum, Mop, or Vacuum & Mop), suction level, and water flow. You can choose to clean the entire house, specific rooms, or designated zones. Tap "Start" to begin.
- ຄູ່ມືເລີ່ມຕົ້ນ: Press the power button on the robot once to start a general cleaning cycle. The robot will automatically return to its charging station when finished or when the battery is low.
Cleaning Modes and Features:
- ການດູດຝຸ່ນ: The robot uses its powerful 2700 Pa suction to collect dust, dirt, and debris.
- ຖູພື້ນ: Attach a damp mopping pad to the water tank and fill the tank with clean water. The robot will mop hard floors. Do not use cleaning solutions other than water unless specified by Philips.
- ເຄື່ອງດູດຝຸ່ນ & Mop: For combined cleaning, the robot vacuums and mops simultaneously. This is ideal for daily maintenance on hard floors.
- Carpet Boost: The robot automatically detects carpets and increases suction power for a deeper clean. Ensure mopping pads are removed or set a "No-Mop Zone" in the app for carpeted areas if using the mopping function.
- ການນໍາທາງ LDS: The 360° Laser Distance Sensor (LDS) creates precise maps of your home, allowing for efficient and systematic cleaning paths.

Figure 5: The robot vacuum cleaner performing simultaneous vacuuming and mopping on a hard floor.

Figure 6: Illustration of the robot's strong suction power, capable of picking up large debris like crumbs.

Figure 7: The robot cleaning systematically using its 360° laser navigation to cover the entire area.
Using the HomeRun App:
The Philips HomeRun app provides advanced control and customization options:
- ການຄຸ້ມຄອງແຜນທີ່: View and edit your home's map. The robot can store up to 5 detailed maps.
- ການອະນາໄມເຂດ: Define specific areas for cleaning or create "No-Go Zones" to prevent the robot from entering certain areas (e.g., fragile objects).
- ເຂດທີ່ບໍ່ມີ Mop: Designate areas where the robot should avoid mopping, such as carpets or rugs.
- ກຳນົດເວລາ: ກໍານົດຕາຕະລາງທໍາຄວາມສະອາດປະຈໍາວັນຫຼືອາທິດ.
- ການຕັ້ງຄ່າການທໍາຄວາມສະອາດ: Adjust suction power (Low, Normal, High, Max) and water flow for different rooms or floor types.
- ການຕິດຕາມເວລາຈິງ: Track the robot's cleaning progress and battery status.

Figure 8: The Philips HomeRun app allows you to customize cleaning plans for each room.

Figure 9: Setting up a "Forbidden Zone" in the app to protect fragile items or restrict access.

Figure 10: Defining a "No-Mop Zone" to prevent the robot from mopping carpets when performing wet cleaning.
ບໍາລຸງຮັກສາ
ການບໍາລຸງຮັກສາເປັນປົກກະຕິຮັບປະກັນການປະຕິບັດທີ່ດີທີ່ສຸດແລະຍືດອາຍຸຂອງເຄື່ອງດູດຝຸ່ນຫຸ່ນຍົນຂອງທ່ານ.
1. ການລ້າງຖັງຂີ້ເຫຍື້ອ:
The dustbin should be emptied after each cleaning cycle, especially if you have pets or a large area to clean.
- ເປີດຝາເທິງຂອງຫຸ່ນຍົນ.
- ເອົາຖັງຂີ້ເຫຍື້ອອອກໂດຍການດຶງມັນຂຶ້ນ.
- Open the dustbin lid and empty the contents into a trash can.
- Close the lid and reinsert the dustbin into the robot until it clicks into place.
2. ທໍາຄວາມສະອາດຕົວກອງ:
The HEPA filter inside the dustbin should be cleaned regularly (weekly or bi-weekly depending on usage) and replaced every 3-6 months.
- ເອົາຖັງຂີ້ເຫຍື້ອອອກຕາມທີ່ໄດ້ອະທິບາຍໄວ້ຂ້າງເທິງ.
- Take out the HEPA filter from the dustbin.
- ແຕະຕົວກອງຄ່ອຍໆໃສ່ຖັງຂີ້ເຫຍື້ອເພື່ອເອົາຝຸ່ນອອກ. ຢ່າລ້າງຕົວກອງ HEPA ດ້ວຍນໍ້າ.
- ໃສ່ຕົວກອງທີ່ສະອາດ ແລະຖັງຂີ້ເຫຍື້ອຄືນໃໝ່.
3. Cleaning the Water Tank and Mopping Pads:
After each mopping cycle:
- ເອົາຖັງນ້ໍາອອກຈາກຫຸ່ນຍົນ.
- ລ້າງນ້ໍາທີ່ຍັງເຫຼືອອອກຈາກຖັງ.
- Detach the mopping pad from the water tank.
- Wash the mopping pad by hand or machine wash (follow care instructions on the pad). Allow it to air dry completely before reattaching.
- ເຮັດຄວາມສະອາດຖັງນ້ໍາດ້ວຍການໂຄສະນາamp ຜ້າແລະອະນຸຍາດໃຫ້ມັນແຫ້ງ.
4. Cleaning Brushes and Sensors:
Periodically check and clean the main brush, side brush, and sensors.
- ແປງຫຼັກ: Remove the main brush cover and lift out the brush. Use the cleaning tool (if provided) to cut and remove tangled hair or debris.
- ແປງດ້ານຂ້າງ: Unscrew and remove the side brush. Clean any hair or debris wrapped around it. Reattach securely.
- ເຊັນເຊີ: Gently wipe the cliff sensors (located on the bottom of the robot), wall sensors (on the side), and charging contacts with a clean, dry cloth.
ການແກ້ໄຂບັນຫາ
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ຫຸ່ນຍົນບໍ່ເລີ່ມຕົ້ນຫຼືຕອບສະຫນອງ. | ຫມໍ້ໄຟຕ່ໍາ; ປິດເປີດປິດ; ຫຸ່ນຍົນຕິດ. | Charge the robot fully. Ensure the main power switch is on. Clear any obstructions. |
| ຫຸ່ນຍົນຕິດຢູ່ເລື້ອຍໆ. | Obstacles (cables, small objects); Uneven surfaces. | Clear the cleaning area of loose cables and small items. Use "No-Go Zones" in the app for problematic areas. |
| Poor cleaning performance (vacuuming). | Full dustbin; Clogged filter; Tangled main/side brush. | Empty the dustbin. Clean or replace the filter. Clean the main and side brushes. |
| Poor cleaning performance (mopping). | Dry mopping pad; Empty water tank; Clogged water nozzle. | Dampen the mopping pad. Refill the water tank. Clean the water nozzle. |
| Robot cannot connect to Wi-Fi or app. | ລະຫັດຜ່ານ Wi-Fi ບໍ່ຖືກຕ້ອງ; ບັນຫາເຣົາເຕີ; ຫຸ່ນຍົນໄກຈາກ router. | Ensure correct Wi-Fi password. Restart router. Move robot closer to router. Check app for connection steps. |
| Side brush not rotating or making noise. | Hair or debris tangled; Motor malfunction. | Remove and clean the side brush thoroughly. If the issue persists, contact customer support. |
| Robot loses map or navigation issues. | Environment changes; Sensor obstruction. | Ensure no major changes in the room layout. Clean LDS sensor and other navigation sensors. Recalibrate map if necessary via the app. |
ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຍີ່ຫໍ້ | ຟີລິບ |
| ຊື່ຕົວແບບ | XU2000/20 |
| ຄໍາແນະນໍາດ້ານຫນ້າ | Hard floors, carpets |
| ຄຸນນະສົມບັດພິເສດ | ບໍ່ມີສາຍ |
| ສີ | ສີຂາວ |
| ຂະໜາດສິນຄ້າ (L x W x H) | 14.6L x 15.5W x 9H centimeters (Robot dimensions: approx. 34.5cm diameter, 9.6cm height) |
| ປະເພດການຄວບຄຸມ | ການຄວບຄຸມແອັບ |
| ອົງປະກອບລວມ | Docking station, filter, floor brush, 2 mopping pads |
| ປະເພດການກັ່ນຕອງ | HEPA |
| ຊີວິດຫມໍ້ໄຟ | 130 ນາທີ |
| ປະເພດຫມໍ້ໄຟ | Lithium-nickel-manganese-cobalt (NMC) |
| ສະບັບtage | 220 ໂວນ |
| ຄວາມອາດສາມາດຂອງຖັງນໍ້າ | 240 ມິນລີລິດ |
| ແຫຼ່ງພະລັງງານ | ພະລັງງານຫມໍ້ໄຟ |
| ນ້ໍາຫນັກລາຍການ | 3.1 ກິໂລກຣາມ |
| ຈໍານວນລະດັບພະລັງງານ | 3 (App allows 4: Low, Normal, High, Max) |
| ວິທີການຄວບຄຸມ | ຄໍາຮ້ອງສະຫມັກ |
| ອຸປະກອນທີ່ເຂົ້າກັນໄດ້ | ໂທລະສັບສະຫຼາດ |
| ປັດໄຈແບບຟອມ | ຮອບ |
| ປີການຜະລິດ | 2024 |
| ປະເທດຕົ້ນກໍາເນີດ | ຈີນ |
ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
ສຳລັບຂໍ້ມູນການຮັບປະກັນ, ກະລຸນາອ້າງອີງບັດຮັບປະກັນທີ່ລວມຢູ່ໃນການຫຸ້ມຫໍ່ຜະລິດຕະພັນຂອງທ່ານ ຫຼື ເຂົ້າເບິ່ງເວັບໄຊທ໌ທາງການຂອງ Philips webເວັບໄຊສໍາລັບພາກພື້ນຂອງທ່ານ. ຮັກສາຫຼັກຖານການຊື້ຂອງທ່ານສໍາລັບການຮ້ອງຂໍການຮັບປະກັນ.
If you encounter any issues or have questions about your Philips Series 2000 Robot Vacuum Cleaner, please contact Philips Customer Support. The Philips HomeRun app also provides support resources, including explanatory videos and a Q&A section.
- ສະຫນັບສະຫນູນອອນໄລນ໌: ໄປຢ້ຽມຢາມສະຫນັບສະຫນູນ Philips webເວັບໄຊສໍາລັບ FAQs, ຄູ່ມືການແກ້ໄຂບັນຫາ, ແລະຂໍ້ມູນການຕິດຕໍ່.
- ຮອງຮັບໃນແອັບ: Access help resources directly through the Philips HomeRun app.
- ຄູ່ມືການນໍາໃຊ້ (PDF): ຄູ່ມືການນໍາໃຊ້ PDF ລະອຽດແມ່ນມີໃຫ້ສໍາລັບການດາວໂຫຼດ ທີ່ນີ້.

Figure 11: The Philips HomeRun app offers support resources including explanatory videos and a Q&A section.
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