Schneider Electric Wiser Window and Door Sensor Device

Product Specifications

• Product Name: Wiser Window and Door Sensor
• Manufacturer: Schneider Electric
• Functionality: Detects the opening and closing of windows and doors
• Compatibility: Works with a Wiser smart home system

Product Usage Instructions

About the Device
The Wiser Window and Door Sensor is designed to detect the opening and closing of windows and doors in your home. It is a part of the Wiser smart home system, allowing you to monitor your home’s security.

Installing the Device

1. Choose a suitable location on the window or door frame to install the sensor.
2. Clean the surface and ensure it is dry before mounting the sensor using the provided adhesive or screws.
3. Follow the specific installation instructions provided with the sensor to ensure proper placement.

Pairing the Device

1. Ensure that the Wiser Hub is set up and connected to your home network.
2. Put the sensor in pairing mode by following the instructions in the user manual.
3. Use the Wiser app to scan for new devices and follow the on-screen instructions to pair the sensor with the hub.

Legal Information

• The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions.
• This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining the suitability or reliability of the products/solutions for specific user applications. Any such user must perform or have a professional expert of their choice.
  (integrator, specifier, or the like) perform the appropriate and comprehensive risk analysis, evaluation, and testing of the products/solutions concerning the relevant specific application or use thereof.
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Safety Information

Important Information

• Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
• The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists, which will result in personal injury if the instructions are not followed.
• This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER

• DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• Failure to follow these instructions will result in death or serious injury.

WARNING

• WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

• CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

• NOTICE is used to address practices not related to physical injury.

Wiser Window/Door Sensor

About the device

The Wiser Window/Door Sensor (hereinafter referred to as sensor) consists of two separate parts: Primary and Secondary. The primary part includes the sensing circuit which detects the secondary part. The secondary part is a magnet. When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the primary part directly reports the change to the app via Wiser Hub.

Features of the sensor:

• Detect when a window or door is open or closed and pass the information to the Wiser Hub.
• Sends the battery level and offline sensor status information to the Wiser Hub.

Operating elements

• A. Primary part (sensing circuit)
• B. Secondary part (magnet)
• C. Status LED
• D. Function key

Installing the device

Refer to the installation instructions supplied with this product. See Wiser Window/Door Sensor.

NOTICE

EQUIPMENT DAMAGE

• Do not install the sensor near magnetic devices to avoid degrading its performance.
• With a window/door in the closed state, the distance between the primary and secondary parts of the sensor should be <18 mm for a non-metallic base (for example, wood or plastic surfaces) and <10 mm for a metallic base.

Failure to follow these instructions can result in equipment damage.

Pairing the device

Using the Wiser app, pair your device with the Wiser Hub to access and control the device. You can either add the device manually or do an auto-scan to pair it.

Pairing device manually

To pair the device manually:

1. On the Home page, tap +.
2. Tap, select the required Wiser Hub on the slide-up menu.
3. Select an option to add the device(A):
   • Add Device with Install Code
   • Add Device without Install CodeTIP: It is highly recommended to add the device with the install code.
4. To pair the device with an install code, tap Add Device with Install Code to display the slide-up menu. Select any one of the options (B):
   • Scan Install Code – you can scan the device for the install code.
   • Enter Install Code Manually – you can manually enter the install code from the device.
     After pairing the device with the installation code, proceed to Step 6.
5. To pair the device without installing the code, tap Add Device without Install Code.
6. On the rear side of the sensor, short-press (< 0,5 s) the function key 3 times on the device.The LED blinks orange.
7. In the app, select Confirm LED is Flashing Orange and tap Start Configuration (C).
8. After a few seconds, a solid green LED indicates that the device has been successfully paired to the Hub.
9. Tap Done when the pairing is successful..

Pairing device with auto scan

Pairing the device with auto scan automatically discovers the device when it is powered on.

1. On the Home page, tap +.
2. Tap Auto scan > Confirm.
3. Enable permissions to Access location and Wi-Fi for the scanning device and tap Start scanning.
   NOTE: If you have multiple hubs, do Step 4 or proceed to Step 5.
4. Tap Select hub and select the Wiser hub from the slide-up menu.
5. Short-press the setup/reset button 3 times (< 0,5 s) and wait for a few seconds until the device search is complete.
   The LED blinks orange.
   TIP: If you want to pair multiple devices at once, perform step 5 on each device and wait for a few seconds for them to be detected.
6. Tap Next (A) and select Window/Door Sensor.
7. Once the device is added successfully, tap Done.

Configuring the device

Changing the device icon 
You can change the device icon using the Wiser app.

1. On the Home page, select the device for which you wish to change the icon.
2. At the top-right corner of the screen, tap
3. Tap editnext to the device name.
4. Tap the Icon to view the menu.
5. In the slide-up menu, select any one of the following (A) to change the device icon:
   • Take photo – allows you to take a photo with your device’s camera.
   • Select from Icon Library – allows you to select an icon from the app library.
   • Select from Album – allows you to select a photo from the mobile gallery.

Renaming the device

You can rename the device using the Wiser app.

1. On the Home page, select the device for which you wish to rename.
2. At the top-right corner of the screen, tap
3. Tap edit next to the device name.
4. Tap Name, enter the new name (A), and then tap Save.

Changing the device location

You can change the device location using the Wiser app.

1. On the Home page, select the device for which you wish to change the location.
2. At the top-right corner of the screen, tap
3. Tap edit next to the device name.
4. Tap Location.
5. Select the desired location from the list (A) and then tap Save.

Removing the device from the Wiser system

You can remove a device from the device list using the Wiser app. To remove the device:

1. On the Home page, tap All devices > Window/Door Sensor.
2. Tap  to display more details.
3. Tap Remove and Factory Reset Device (A) and tap Confirm.

TIP: On the home page, you can tap and hold the Window/Door Sensor to remove the device

NOTE: By removing the device, you will reset the device. If you still have a problem with the reset, then refer to resetting the device, page 12.

Resetting the device

You can reset the sensor to factory default manually. To reset the sensor:

1. Remove the primary part from the base plate by sliding it upwards.
2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s). The LED blinks red after 10 s, and then release the function key.
   Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.

NOTE: After reset, the LED turns off to save the battery.

Using the Device

On the Home page, tap All devices > Window/Door Sensor to access the control panel.
On the Sensor control panel page, you can see the following:

• Battery level (A)
• Window/Door status (B)
• History (C)

Checking the device history

You can monitor the opening and closing of the window/door by accessing the device history in the Wiser app.
To see the device history:

1. On the Home page, tap All devices > Window/Door Sensor.
2. On the device control panel page, tap History.
3. In the History page, you can see the date and time when the window/door was opened or closed.

Creating an automation

An automation allows you to group multiple actions that are usually done together, triggered automatically, or at scheduled times. By using the Wiser app, you can create automations based on your needs.
To create an automation:

1. On the Home page, tap the
2. Go to Automation > + to create an automation.
3. Tap Edit name , enter the name of the automation (A), and tap Save. TIP: You can choose the cover image that represents your automation by tapping .
4. Tap any condition is met to select any one of the condition types (B):
   • All conditions are met- The automation is triggered when all the conditions are met.
   • Any condition is met- The automation is triggered when at least one condition is met.
5. Tap Add Condition to display the slide-up menu.
6. In the Add Condition menu, you can do either or all of the following options (C):
   • When wthe eather changes- Select various weather settings
   • Schedule- Set the time and day
   • When device status changes – Select the device and its function
     NOTE: You can add one or more conditions using .
7. Tap When device status changes > Window/Door Sensor to select either or all of the functions to add in the automation:
   • Open- When the window/door is opened (D)
   • Closed- When the window/door is closed (E)
8. Tap Add task to display the slide-up menu.
9. In the Add task menu, you can do either or all of the following options (F):
   • Run the device- Select the devices that you want to trigger.
   • Moment or Automation- Select the moment which you want to trigger or select the automation that you want to enable or disable.
   • Send notification- Turn on notification for the automation.
   • Delay – Set the delay time.
     NOTE: You can add one or more actions using 
10. Tap on Effective period to set the time range for the automation. You can select any one of the following (G):
    • • All-day – 24 hours
      • Daytime – From sunrise to sunset
      • Night – From sunset to sunrise
      • Custom – User-defined time period
11. Once all the actions and conditions are set, tap Save.

Example of an automation

This demonstration shows you how to create an automation to switch on the light when the door is opened.

1. Go to Automation > + to create an automation.
2. Tap Edit name , enter the name of the automation, and tap Save. TIP: You can choose the cover image that represents your automation by tapping .
3. Tap Add Condition > When device status changes > Window/Door Sensor.
4. Tap Window/Door Sensor > Open.
5. Tap Add task > Run the device and select Micro Module Light Switch.
6. Tap Switch > On (A) and tap Save.
7. Tap Next.
8. In the Automation Settings page, tap Save.

Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.

Editing an automation

1. On the Automation tab, locate the automation you want to edit and tap
2. On the Edit page, you can tap each item (such as dimmer, shutter, delay, temperature, etc.) to change the settings.

TIP:

• You can add one or more conditions or actions using .
• To delete an existing condition or action, slide each item to the left and tap Delete.

Deleting an automation

1. On the Automation tab, locate the automation that you want to delete and then tap .
2. Tap Delete and then tap Ok.

NOTE: After deleting an automation, the device action can no longer be triggered.

Replacing the batteries

To replace the batteries:

1. Remove the primary part from the base plate by sliding it upwards.
2. Unscrew the battery cover using a screwdriver.
   NOTE: The screw is captive, after unscrewing from the primary part it remains attached to the cover.
3. Replace the battery with the proper polarity.
4. Re-install the battery cover and tighten the screw using a screwdriver. The LED blinks green seven times and then stops blinking.
5. Install the primary part on the base plate by sliding it down.

IMPORTANT: Dispose of used batteries, as per statutory regulations.

LED Indications

Initial Stage

If not paired yet

If already paired

Reset – After pressing the function key 3 times within 0.5 seconds and then hold for 10 seconds

Battery level

Troubleshooting

Technical Data

Compliance

RCM

Compliance

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Trademarks

This guide refers to system and brand names that are trademarks of their relevant owners.

• Zigbee® is a registered trademark of the Connectivity Standards Alliance.
• Apple® and App Store® are brand names or registered trademarks of Apple Inc.
• Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries, and affiliated companies.

Other brands and registered trademarks are the property of their respective owners.

Schneider Electric (Australia) Pty Ltd

• 33-37 Port Wakefield Road
• Gepps Cross SA 5094
• Australia
• Customer Care: 13 73 28
• www.clipsal.com
• As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.
• © 2024 – 2024 Schneider Electric. All rights reserved.
• DUG_Window/Door Sensor_Pacific_WSE-00

FAQs

• Q: What should I do if the sensor is not detecting window or door openings?
  A: Check the sensor’s battery level and replace it if necessary. Ensure that the sensor is properly installed according to the instructions provided.
• Q: Can I use the sensor with a different smart home system?
  A: The Wiser Window and Door Sensor is designed specifically for use with the Wiser smart home system and may not be compatible with other systems.

Documents / Resources

Schneider Electric Wiser Window and Door Sensor Device [pdf] User Guide Wiser Window and Door Sensor Device, Window and Door Sensor Device, Door Sensor Device, Sensor Device

References

• User Manual